Winter Storm Stella is expected to impact travel from the Northeast in the coming days. If you are scheduled to travel from the Northeast on Tue, March 14 or Wed, March 15, please check with your airline at least 24 hours prior to your scheduled departure, and again before leaving for the airport. You can set up automatic flight alerts by visiting your airline's website and entering your flight number. If you are traveling on a scheduled air flight that has been delayed or cancelled, contact your travel agent or Apple Vacations so that we can update your transfer/hotel accordingly. If you purchased AV-OK Total Vacation Security, you may change or cancel with a full refund less the AV-OK premium. If not, please be advised that cancellation and change policies vary by hotel and airline.
If your flight has been canceled and you booked through a travel agent, please contact your agent directly. Otherwise, call our Reservations Call Center at 1-800-365-2775 and we will work with you to reschedule your travel arrangements.
Exclusive Vacation Flight Cancellations-northbound and southbound:
Philadelphia to Cancun Frontier Airlines (F9100) departing 3/14/17 has been canceled. Passengers may cancel with a full refund or rebook to another date, and are responsible for any increase in price.
Important notice regarding Cancun to Philadelphia via Frontier Airlines (F9101) on 3/14/17:
Xtra Airways #701 will now operate this flight. Due to Philadelphia Customs restrictions, this flight will clear Immigration and Customs in Miami.
Xtra Airways flight 701 - all times are local
Departs Cancun - 2:00pm
Arrives Miami - 4:35pm
Departs Miami - 6:00pm
Arrives Philadelphia - 8:25pm
Below are links to airline policies currently in effect:
American Airlines - https://www.aa.com/i18n/travel-info/travel-alerts.jsp
United Airlines - https://www.united.com/CMS/en-US/travel/news/Pages/travelnotices.aspx#ExceptionPolicies
Hawaiian Airlines - https://www.hawaiianairlines.com/alerts/winter-storm-stella
Sun Country Airlines - https://www.suncountry.com/Info/travel-advisories.html
Delta Air Lines - http://www.delta.com/dlsearch/index.jsp?searchText=travel+advisory&category=allresults&%3Acq_csrf_token=undefined
Virgin America - https://www.virginamerica.com/cms/traveler-alerts
Alaska Airlines - https://www.alaskaair.com/content/advisories/travel-advisories.aspx?lid=footer%3aadvisories
Copa Airlines - https://www.copaair.com/en/web/us/important-information-about-stella-storm
JetBlue - https://www2.jetblue.com/JetblueAlerts/WeatherUpdate.aspx?intcmp=global_travelalert
Frontier Airlines - https://www.flyfrontier.com/alert/
Spirit Airlines - https://www.spirit.com/TravelAdvisory.aspx#115
Southwest Airlines - https://www.southwest.com/html/advisories/swa_travel_advisory_20172111489247674308.html
Please check your airline's website for additional information.