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Grand Bahia Principe Tulum

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Located within the massive Grand Bahia Complex, guests at Grand Bahia Principe Tulum can relax and enjoy being in paradise. The Complex boasts a Dolphinarium on-site, the 27-hole Robert Trent Jones II golf course on-site, swim with the dolphins (fee) and the ruins of Tulum only minutes away.

This 24-hour paradise is set on a stunning stretch of beach perfect for watersports. Enjoy a complimentary hour per day trying watersports including windsurfing, snorkeling, and kayaking. Guests can also try the scuba equipment in the pool. Kids have special activities at the mini-club, while adults can relax and be in complete harmony in the Spa.

Dining options are plentiful with 15 total restaurants throughout the complex. Enjoy sumptuous a la carte options as well as International buffets. All of the bars serve unlimited local drinks, beer, and soft drinks. Each room also has a stocked mini-bar.

Enjoy access to the facilities, restaurants, and bars at Grand Bahia Principe Coba (except main buffet).

Exceptional Values!
Extra Value: Apple Vacationers receive private check-in, VIP amenities, exclusive concierge service, and more.
Honeymooners: Bottle of rum or domestic sparkling wine, fruit basket, and room upgrade (based on availability).

Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.

Find more information about Bahia Principe Clubs and Resorts.

Learn more about Cancun.
With a secluded location near many local ruins, this resort is stretched along a wonderful 3/4 mile stretch of white sand beach, surrounded by 275 acres of tropical vegetation. It's 1 hr from the Air-port, 35 min from Playa Del Carmen, 20 min from Tulum.
Address: BENITO JUAREX KM 250 - A

Local Phone: 011529848755000
Fax: 011-52-984-875-5001
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (On property.)
Number of Pools: 5
Outdoor Pools: 5     
Swim-up Bar
There are 3 pools on 3 levels creating one huge lagoon, considered one of the most impressive in the area. There is a jacuzzi in each pool, a giant whirlpool, SCUBA clinic, sun terrace with sunshades and sunbeds, and separate pool area just for kids.
Holes: 18
Green Fees: Fee Required
Number of Courts: 6
Outdoor Courts: 3
Lighted Courts: 6
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Like a dream come true, the magnificent Bahia Principe is a hidden paradise featuring a distinctly Mayan influence, with rooms and suites distributed throughout 3-story villas surrounded by acres of tropical coconut palms and exotic vegetation. Beach: The resort is situated on a completely natural, long stretch of private white sand beach (1 km in length) bordering along the crystalline waters of the Caribbean. Split between two private bays, thebeach is partially protected by an offshore coral reef.
Check-out: 12:00 p.m.
Total Rooms: 906
Year Opened: 1999 Credit Cards: Visa, Master Card
Coupon system for a la carte restaurants. Restaurants/stores of the Hacienda Dona Isabel are not included in the Al (drinks served after 11:00 p.m. in any of the 5 Hacienda bars are included). No Spring Breakers. Must be at least 18 years old.
460 sq. ft., 2 dbls or 1 king bed, sitting area, Balcony, A/C, fan, minibar refilled daily, full marble bathroom w/whirlpool, hairdryer, satellite TV, phone, safe. Some Handicap ready.
Other Amenities -
Air Conditioning
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Junior Suites have two beds or a king-size double bed, a terrace, air-conditioning, a ceiling fan, telephone, satellite television, a full bathroom in marble with hand drier and a hydro massage tub, mini-bar, safe ($).
Other Amenities -
Air Conditioning
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Grand Bahia Principe Tulum features 1 meal plan options:
All Meals, Drinks & Tips-Coupon system for a la carte restaurants.
There are 5 Restaurants at Grand Bahia Principe Tulum:
Yucatan - The main restaurant serving International cuisine buffet-style for breakfast, lunch and dinner. Tables are distributed throughout several dining rooms with sea-views. Breakfast 7a-10:30a, Lunch 12:30p-3:30p, Dinner 6:30p-8:30p/9p-10:30p
Las Olas Beach Grill - A beachfront snack grill serving American food, open throughout the day andthen again throughout the evening for late night snacks.
Don Pablo - ΐ la carte restaurant where guests can enjoy experimental cuisine and modernist design.
La Gran Tortuga - An open-air beachfront palapa restaurant serving Mediterranean food. Open for breakfast, lunch & dinner. Breakfast 7:00a-10:30a, Lunch 12:30p- 3:30p, Dinner 6:00p-10:30p
Bar El Tequila - An a la carte Mexican specialty restaurant, reservations are required. No shorts allowed, open 6:00p-10:30p
Daily Activities & Entertainment:
There is a Daily Activities Program every day from 10 am to 6 pm. Non-Motorized watersports are limited to 1 hour per day.
Nightly Activities & Entertainment:
Theme Nights, Disco, Nightly Shows at the 1200-seat Amphitheater (shows are on a 14- day rotation). Access to casino at Grand Bahia Principe Coba with 85 slot machines, sports bets, roulette tables, craps table, and hybrid machines with electronic de
Club El Principito kids club is available from 9:00 a.m. to 6:00 p.m., offering supervised activities for children between the ages of 4 and 12 years.
Applicable Ages: 4 to 12 years old

Children's Facilities
Game Room
Teen Disco
Children's Pool

Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
2173 Recommend
2173 past Apple Vacationers would recommend Grand Bahia Principe Tulum to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10935 reviews
What to expect

TripAdvisor Traveller Reviews
What,s not to like?
Carol M, Dundee, United Kingdom
Fri Sep 30 08:57:21 EDT 2016
Returned to this hotel after loving the place last year. They say it is a mistake to go back and enjoy as much ... not here! We simply cannot fault the place and would highly recommend to anyone. Antonio in the dining room is an absolute star and remembered us from last year. If you are planning a trip look no further than the "fatcat". Absolutely brilliant. Many thanks to Tom and Karen, Thommo, Ian, Debbie and Dawn and Robbie and Sophie for making a great holiday brilliant. Nicer people you could not wish to meet. More>

Fantastic holiday...... ruined by the end!
benjii4181, Sunderland, United Kingdom
Fri Sep 30 02:46:16 EDT 2016
1st let me say the hotel, food, drinks and staff are amazing! I run a pub and hotel at home so always pick fault...... rooms do need updated but are comfortable and extremely clean. Only disappointment was our room over looked the dolphin pool, wonderful to wake up too until after a few days when staff put up a huge metal fence to stop people seeing what was happening as giving us a view of nothing! When we arrived we did have an issues checking in, we were taken to the wrong reception and after waiting 30mins to check in where told we needed to head over to tulum reception. Not what you need after traveling for almost 20 hours but theses things happen! Restaurants cant be faulted..... everyone should try the Brazilian restaurant..... amazing! Even the buffet restaurant was good! Huge selection and we never got bored. Over the hotel it's self was fantastic, I would recommend everyone goes to coco bongo..... we didn't want to go but WOW what a night! Speak to the reps about it and go! Now sadly the negatives! On our first day we were accosted by the bahia privilege club team..... we ended up agreeing to a "meeting" (meeting turned out to be a 3 hour sales pitch.) we where told how the hotel runs this club..... put to us as a family run hotel chain and joining the club gets you the VIP treatment..... sounded amazing to be fair! We agreed that signing up would be good for us and paid a joining fee! After reading through the fine print and doing the correct research online..... we found that the Bahia principe privilege club is in fact a umbrella company of RCI (world leader in holiday time share)..... so much for the family run holiday club! After the nightmare of cancelling and getting the vast majority of the money back..... my partner had to sign a waiver agreeing not to say anything negative about "the club" me however..... I didn't sign anything! The reason for this review is i hope to pre warn others about this con and the sales pitch you will get! As I can imagine a lot of vulnerable people getting tied up in this...... my partner isn't vulnerable..... just stupid and thought why not be involved in a club where your treated like royalty on holiday (who doesn't want that) Also on our return, turns out we have been over charged for our spa treatments and WIFI which neither of us purchased. No invoice offered by the hotel and as ur unable to board the transfer bus didn't have a lot of choice but to pay! After 3 emails to the hotels guest service manager got a reply...... unsatisfactory reply! Now that we know the hotel isn't a family business and is in fact a large cooperation u would expect the after care service to be a lot better than what we have received! For this reason we will not be booking any of these resorts again..... rebooked for Jamaica in January sadly not at the Bahia principe! All in all..... fantastic hotel, fantastic staff, fantastic facility's. but terrible after care and pretty much a massive con! More>

Gary E,
Thu Sep 29 07:32:48 EDT 2016
First time in Mexico and absolutely loved the place the resort was fantastic although it was undergoing some repairs and maintenance, the staff were friendly and helpful and couldn't do enough to help, the tipping was a bit of a minefield as was unused to it but got there eventually usually 1$ or 20 pesos. The resort was brilliant a beautiful beach and all the sunbeds you could need and no getting out first thing with towels to reserve a lounger, the buffet restaurant was very good with a great selection of meals each day and themed each day. All in all great value for money More>

Lovely family holiday
Sophie G, Blackburn, United Kingdom
Thu Sep 29 06:28:22 EDT 2016
Overall the hotel is lovely! There are numerous pools and it is located right by the beach! Bedrooms- simple but spacious, air con was great Restaurant- as controversial as this sounds, the Mexican was by far the worst restaurant we ate in. Our favourites being Don Pablo and The Brazilian! The buffet has a lot of choice and it decent for such a large-scale hotel! Nearby- you HAVE to go to Akumal bay, it is by far the most beautiful beach I've ever been too and is only a 5 minute taxi journey away. However, I do warn you that you will be hassled by many Mexicans about having to pay etc, you do not have to pay. Just swim in the allocated public area of the sea and you'll be surrounded by turtles anyway! It's also worth getting the local bus (right outside the hotel) to playa del carmen, there's shops (both high street and tourist) and a lovely beach too. Trips- 100% the whale sharks in Cancun and the quad biking!! On the other hand, XCARET is horrifically overpriced and you have to pay for everything once you get there too (even though you pay about Β£80/Β£100 to get in...) My only fault with the hotel is the standard of some of the staff. This was the fourth Bahia principe hotel I've been too and the staff was no where near as friendly or efficient (the buffet restaurant was the worst for this) Overall, I'd happily recommend this hotel! More>

Great holiday - average hotel
JENNA T, Lancashire
Thu Sep 29 06:09:48 EDT 2016
Just returned from a 2 week holiday here booked through Thomas Cook who gave the hotel 4 star not 5 – after returning we do understand why as its shame they don’t change a few things to make it better. I will start with the bad points Lobby reception – no air con – it’s so hot there – un bearable Lobby bar – no air con – so hot I guess as they have open parts but it makes it so un comfortable Pools – not clean enough – the swim up pool bar got closed a number of times for people doing their business in the pool – I am sure there is some sort of tablet they can put it so it shows up a bright colour if anyone does it. None of the pools smelt like clorneen so my guess is not enough in each pool Snack bar toilets – smelt awful every day No burritos or typical Mexican food as know it in the buffet restaurants The Brazilian restaurant was awful! So bad we walked out! We had been there 1 hour and didn’t get offered a drink – only water – the waiters were talking in their own launage at our table and laughing. They brought out veg to go with the meat but the meat dint come for 20mins meaning the veg was cold – we sent it back for it to happen again! the 1 piece of meat we did get was beef and it still alive on our plate(was told it was med) – we did complain to hotel where we got offered to choose another restaurant to go back to. The Mexican restaurant was so hot – again no air con unbelievable really!! – there were tables to sit outside on the beach which we asked too as the heat was awful but we had to buy a bottle of wine at 30 dollars to be able too! After all that the food was rubbish! The buffet restaurant was better! To our room it was a 10min walk from the pools etc – which is that heat seems longer – one day I had got to my room to find my key didn’t work – I had to walk all the way back for reception to tell me they cancel them after a week – why when I have paid for 2 weeks I asked? The man laughed at me – I was fuming!! How is that funny? Lots of fly’s/wasps around the swimup bar where drinks are served Having to pay for wifi – hello we are in 2016 - it was 15 dollars a day!! the spa on site was expensive - twice price than at home Good points the animals around the hotel were so cute!! Hotel grounds and restaurants very clean ( apart from snack bar toilets) Beach beautiful – plenty of sunbeds the trips we booked through thomas cook were amazing! you must go on the FAT CAT and COCO BONGOS Rooms very clean – towels changed every day if needed – beds made every day Food in buffet restaurant nice – but does get repeative after the first week – most of food warm not hot but I guess that can’t be helped. Staff very friendly in there and they do have an air con part. The 2 gourmet restaurants were lovely – our favorite was the international and our waiter Ivan was lovely so friendly, he never let our drink run low and even remembered our names. The Don Paplo was nice but service not as good as Ivan. The is a 24 hour snack bar serving food and drinks – the food here was fantastic! Much better than the buffet so we ate here atnight – after 11pm the food is to order so burgers and chips etc but during day its all out hot and fresh, lovely paella, risotto was amazing, lovely pizza,. Fresh salad etc – we loved it here. We even went here for drinks after the club closed. The hotel is spilt in 4 hotels – ours being Tulum which is where the large square is with all shops, bars and a club – this was a great idea – we went here most nights after dinner. The nightclub opened at 1130pm, each night until 2am – this was ok a mixture of music for everyone but its hot even though its air con. There are singers on every night in the square from around 10pm -1130pm although they seem to sing the same songs every night was still good – a point – they need some fans here as its hot until sat outside. The Thomas cook reps were helpful – they even have a box of toliets you can use if you run out so long as you drop your un wanted ones off at the end of the holiday which we did. All in all we had a great time and it was lovely I wouldn’t return to the hotel only as I think they are better ones for the money I would recommend the hotel and my bad points are only small points. More>

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