Grand Bahia Principe Tulum

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All Inclusive    

Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!

Honeymoon*: Bottle of domestic sparkling wine, box of chocolates, surprise gift and 20% discount on couples massage.

Located within the massive Grand Bahia Complex, guests at Grand Bahia Principe Tulum can relax and enjoy being in paradise. The Complex boasts a Dolphinarium on-site, the 27-hole Robert Trent Jones II golf course on-site, swim with the dolphins (fee) and the ruins of Tulum only minutes away.

This 24-hour paradise is set on a stunning stretch of beach perfect for watersports. Enjoy a complimentary hour per day trying watersports including windsurfing, snorkeling, and kayaking. Guests can also try the scuba equipment in the pool. Kids have special activities at the mini-club, while adults can relax and be in complete harmony in the Spa.

Dining options are plentiful with 15 total restaurants throughout the complex. Enjoy sumptuous a la carte options as well as International buffets. All of the bars serve unlimited local drinks, beer, and soft drinks. Each room also has a stocked mini-bar.

Enjoy access to the facilities, restaurants, and bars at Grand Bahia Principe Coba (except main buffet).

Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.

Find more information about Bahia Principe Hotels and Resorts.

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*Proof of marriage required. Must be within 6 months of original wedding date.
With a secluded location near many local ruins, this resort is stretched along a wonderful 3/4 mile stretch of white sand beach, surrounded by 275 acres of tropical vegetation. It's 1 hr from the Air-port, 35 min from Playa Del Carmen, 20 min from Tulum.
Address: BENITO JUAREX KM 250 - A

Local Phone: 011529848755000
Fax: 011-52-984-875-5001
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (On property.)
Number of Pools: 5
Outdoor Pools: 5     
Swim-up Bar
There are 3 pools on 3 levels creating one huge lagoon, considered one of the most impressive in the area. There is a jacuzzi in each pool, a giant whirlpool, SCUBA clinic, sun terrace with sunshades and sunbeds, and separate pool area just for kids.
Holes: 18
Green Fees: Fee Required
Number of Courts: 6
Outdoor Courts: 3
Lighted Courts: 6
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Like a dream come true, the magnificent Bahia Principe is a hidden paradise featuring a distinctly Mayan influence, with rooms and suites distributed throughout 3-story villas surrounded by acres of tropical coconut palms and exotic vegetation. As of of 01/01/18 safety deposits boxes will be included in the rates. Beach: The resort is situated on a completely natural, long stretch of private white sand beach (1 km in length) bordering along the crystalline waters of the Caribbean. Split between two private bays, thebeach is partially protected by an offshore coral reef.
Check-out: 12:00 p.m.
Total Rooms: 906
Year Opened: 1999 Credit Cards: Visa, Master Card
Coupon system for a la carte restaurants. Restaurants/stores of the Hacienda Dona Isabel are not included in the Al (drinks served after 11:00 p.m. in any of the 5 Hacienda bars are included). No Spring Breakers. Must be at least 18 years old.
460 sq. ft., 2 dbls or 1 king bed, sitting area, Balcony, A/C, fan, minibar refilled daily, full marble bathroom w/whirlpool, hairdryer, satellite TV, phone, safe. Some Handicap ready.
Other Amenities -
Air Conditioning
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Rooms have two beds or a king-size double bed, a terrace, air-conditioning, a ceiling fan, telephone, satellite television, a full bathroom in marble with hand drier and a hydro massage tub, mini-bar, safe ($).
Other Amenities -
Air Conditioning
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Grand Bahia Principe Tulum features 1 meal plan options:
All Meals, Drinks & Tips-Coupon system for a la carte restaurants.
There are 5 Restaurants at Grand Bahia Principe Tulum:
Don Pablo - la carte restaurant where guests can enjoy experimental cuisine and modernist design.
La Gran Tortuga - An open-air beachfront palapa restaurant serving Mediterranean food. Open for breakfast, lunch & dinner. Breakfast 7:00a-10:30a, Lunch 12:30p- 3:30p, Dinner 6:00p-10:30p
Bar El Tequila - An a la carte Mexican specialty restaurant, reservations are required. No shorts allowed, open 6:00p-10:30p
Yucatan - The main restaurant serving International cuisine buffet-style for breakfast, lunch and dinner. Tables are distributed throughout several dining rooms with sea-views. Breakfast 7a-10:30a, Lunch 12:30p-3:30p, Dinner 6:30p-8:30p/9p-10:30p
Las Olas Beach Grill - A beachfront snack grill serving American food, open throughout the day andthen again throughout the evening for late night snacks.
Daily Activities & Entertainment:
There is a Daily Activities Program every day from 10 am to 6 pm. Non-Motorized watersports are limited to 1 hour per day.
Nightly Activities & Entertainment:
Theme Nights, Disco, Nightly Shows at the 1200-seat Amphitheater (shows are on a 14- day rotation). Access to casino at Grand Bahia Principe Coba with 85 slot machines, sports bets, roulette tables, craps table, and hybrid machines with electronic de
Club El Principito kids club is available from 9:00 a.m. to 6:00 p.m., offering supervised activities for children between the ages of 4 and 12 years.
Applicable Ages: 4 to 12 years old

Children's Facilities
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
2534 Recommend
2534 past Apple Vacationers would recommend Grand Bahia Principe Tulum to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 12437reviews
What to expect

TripAdvisor Traveller Reviews
Beautiful resort but definitely not a 4*
Kate E,
Thu Aug 17 02:28:46 EDT 2017
My honest review, we're a family of 4, we travelled on the 2nd of August for 2 weeks. my son's are Age 14 & 12. The grounds of this resort are 2nd to none, there's lots of wildlife around which for us, was a lovely experience. All of the staff work hard & aim to please-especially the guys working tirelessly on the beach to remove the washed up seaweed! The food was not great but no better or worse than any other AI I've been to. The room was clean (2415) but definitely crying out for a refurb, the bedside lamps were lose, the furniture is tired, the tiles in the bathroom looked like they'd been thrown on, the grouting was all over the tiles, the shower door was in no way water tight- we did report it & someone came to look at it but told us this is the case with every room & to just place towels on the floor- not really what you expect from a 4* hotel! The beach was beautiful, we were close to the smaller pool, the beach right in front of this was the best part. There was a little shack on the beach with various pots for the kids to paint, it wasn't cheap but it was a lovely idea for an original gift or souvenir. The drinks were mostly ok but the plastic cups they serve them in were not washed properly & sometimes had a bad smell, this is not acceptable! We went on 2 day trips- the first was to cancun on the Captain Hook pirate ship, this was amazing, from kids to adults it is an absolute must! The 2nd trip was a catamaran, snorkel, ATV & wave runner combo, again this trip was amazing! During our stay, we experienced a tropical storm, the hotel lobby, main bar & walk way to the the main buffet were flooded, the staff did work hard with placing down towels & mopping etc but this would have been unavoidable if there had been some roll down plastic curtains, we were in a queue for breakfast when the wind and rain were hammering down, we were not offered to stand inside the restaurant to wait to be seated, instead we were just left to wait while we were literally soaked! This situation was totally unavoidable & in no way is it acceptable to leave guests stood in such weather conditions! Overall we did have a good holiday but definitely not worth the money we paid! With some adjustments, this complex could be amazing, but as it is, we would not return.

Great Experience all included
carinaGuerreiro, Lisbon, Portugal
Wed Aug 16 22:23:34 EDT 2017
The complex is great. Rooms are very nice and clean, though there's a smell of humidity. The buffet had a great variety and it was of very good quality. In general, the staff is very kind and helpful.

Absolutely fantastic!
Wed Aug 16 14:10:41 EDT 2017
Not a bad word to say about our time here everything was brilliant. The resort is stunning and absolutly massive, you can use all the connecting hotels and there are golf buggies to help you get around, great if you have kids as its too far to walk. All the food and themed nights were brilliant always something to eat even for fussy eaters and theres a kids station in the buffet restaurants which is something you dont always find in hotels. Theres lots of pools to choose to sit round in the day and plenty of sunbeds for everyone. The kids pool in coba has lots of fun things to do so is good to have a day out to the other hotel to visit if you have kids. The evening shows were great to watch especially the magic show if you get chance watch it do so i highly recommend and we also enjoyed the karaoke in the evening bar. This bar closes by 12pm so if you want to carry on drinking you need to go to the square with the casino in which isnt too far away. The rooms are quite big and beautifully decorated and the mini bar is restocked daily with pop and water. I cant recommended the tortuga restaurant enough its one you need to book into and the reservations go fast so do this as soon as you arrive for your stay, the food we ate that night was delicious lots of different meats to choose from all brought round on huge skewers and cut fresh in front of you - by far one of the best meals ive eaten in my life at this restaurant. My partner played a round of golf on the connecting golf course if anyone is interested in golf he said it was an amazing experience and a brilliant course to play. Overall we had a brilliant time here we loved every minute of it and would definitely go back!

Beautiful Resort!
jandg98, Giddings, Texas
Wed Aug 16 11:37:56 EDT 2017
We came to Tulum with our grown kids and one toddler grandchild last week during Tropical Storm Franklin. The resort itself is beautifully manicured, clean, and very friendly. Check in was easy with margaritas being offered as well. We stayed in Villa 4 and had no major complaints about the room. Our room was garden/beach view with a lot of room and a nice sitting area as well as a small deck. The beds were comfortable. The mini bar was mostly stocked. After tipping, our water was always restocked, which is very important in Mexico. The cleaning staff did a good job keeping the sand out and towels stocked. Our septic drain overflowed into the room, so bath tub and toilet water flooded the entire floor. I went to the front desk, and they IMMEDIATELY send a maintenance man to fix the problem. Afterwards, I found Henry cleaning my daughters room on the floor above, and explained to him that I needed my floor bleached and disinfected thoroughly, could he please take care of it--with the biggest smile in the world, he came to our room and worked diligently disinfecting and cleaning the room. He is THE BEST!!! We had an AC issue with one room, but after a few tries, it was finally fixed. The storm had us room locked for a day and a half, but the resort had dancing and karaoke going. The food at the buffet was wiped out, but it is a huge resort, and with everyone stuck indoors, I suppose that is to be expected. Overall the food was pretty good. You could get omelets/eggs to order at breakfast. There was always a huge variety, though mostly side dishes rather than entrees. The desserts were also good. The service for drinks was slow--I wish you could just get your own coffee and water. The a la carte restaurants that we were able to book were the Mexican one at Tulum and the Gourmet at Coba. Both were exceptional. My one complaint is that you are so limited on the a la carte restaurants. We were only allowed 2 bookings for our 5 night stay, which was disappointing. The Dolphin thing is amazingly sad. It is way too small of a space for one dolphin much less the 4 or 5 they had in there. I did not watch the show because it was just to depressing for me. In Cabo, they have dolphins that come in during the day for shows and swims, but have access to the ocean at all times. That is a much better stewardship of these creatures in my opinion. There is a market in the resort full of vendors selling Mexican wares. It is definitely worth going to, and nice that it is on site. All in all, I would say the resort was pretty good. Five star it is not--mainly because of the food. It is also so very large, which makes the pools and the beach very crowded. I would probably come back to this resort next time I come to Tulum.

Very nice experience overall
Wed Aug 16 09:37:42 EDT 2017
We have just returned from our family vacation at Grand Bahia Principe Tulum and I would like to share my feedback to help fellow travellers when making their choice and also hoping it can be taken into account by the hotel management. Our overall experience has been very nice, I will expand on it in points. - Reception and the accommodation: upon arrival we've been dealt with very quickly, a friendly receptionist took care of our registration and offered refreshing beverages. After spending about 7-10 minutes at the reception, we've been taken on a cart to our villa 35, where the bell boy helped us with our luggage and saw us in. The room was very clean, had all necessities and AC worked very well. We didn't encounter any insects. - Hotel territory: the hotel grounds are well kept (with occasional pieces of garbage here and there in the jungle, not a nice thing to see). The territory is very vast, but walkable (helps to keep all those extra pounds in control :)). One thing that we didn't appreciate, in fact were disgusted by is how many people smoked inside the hotel. I mean, smoking areas inside the hallway, really? Some people even lit their cigarettes in the Lobby and kept walking like there's no tomorrow (for them might not be actually). Many people smoked in the pool chairs, right beside the pool. I understand they might not care about their own children passively smoking, but I do care about mine, and would love to see the Hotel Management to take a firm action in banning smoking in the pool area and inside the hotel. - Pools: apart from people smoking at the pools, there is also a constant neglect of the rule "no reservation of chairs allowed". Why hang a plate with the rule if people still put their towels on the chairs and walk away to have breakfast? It's really annoying to follow the rule and then struggle to find an empty pool chair because most of them are empty with just a towel on! Again, I would like to ask the Hotel Management to enforce this rule, it's quite easy to do: just walk around in the morning and take all the towels from the abandoned chairs. Apart from this, the pools are in a great condition and it was impossible to get our child out of it :) - the Beach: the first couple of days within our arrival the sea was pretty rough due to the tropical storm, but the rest of our stay was absolutely stunning. It was sunny and hot. The beach is very nice, staff work very hard to take the seaweed out of the beach. For the kids the best access to the sea is around the Tortuga restaurant, water is shallow and there are no rocks, so you won't need water shoes. - Food: this was the best all inclusive food experience I've had in my travels. Yucatan buffet boasts great selection, there was always seafood, different kinds of fish, lots of fruit and veg, Mexican corner was amazing. I wasn't impressed by sushi though, but we are from Vancouver and it's hard to beat. My little picky eater also had no troubles finding what she wanted. Lots, lots of choices. We mainly had breakfast at Tequila Restaurant, it was quiet and spacious there and we could enjoy beach view while having breakfast outside. The food selection for breakfast is also very good there. We also had 3 a la carte dinners. Mikado Restaurant: we were lucky to experience the show that the chef entertained us with and the food was also amazing. Don Pablo: liked this one the least. The food was below average, I understand that they are trying very hard to go in the direction of the gourmet experience, but we didn't experience that. The food was very far from gourmet, although I applaud the aspiration. Tortuga restaurant: this one was just THE BEST. Everything from the service to the food was exceptional. We celebrated a special occasion there and the staff just went a whole extra mile for us to feel pampered. The concept of Brazilian barbecue was very fun. - Entertainment: we saw several evening shows - Circus, Magic and Decades Show, and all of them were absolutely great. Very well executed, professionally done. We've enjoyed it very much. - Tips: we tipped bell boy, waiters and cleaners. Waiters did great job without tips anyway, but with the tips we got recognized and they even memorized our choices and we didn't have to ask, they cocktails just kept coming :) I would definitely recommend the hotel and feel very rested after our vacation.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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