Cancun

Grand Bahia Principe Tulum


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All Inclusive    

Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!

Honeymoon: Bottle of domestic sparkling wine, box of chocolates, surprise gift and 20% discount on couples massage.

Located within the massive Grand Bahia Complex, guests at Grand Bahia Principe Tulum can relax and enjoy being in paradise. The Complex boasts a Dolphinarium on-site, the 27-hole Robert Trent Jones II golf course on-site, swim with the dolphins (fee) and the ruins of Tulum only minutes away.

This 24-hour paradise is set on a stunning stretch of beach perfect for watersports. Enjoy a complimentary hour per day trying watersports including windsurfing, snorkeling, and kayaking. Guests can also try the scuba equipment in the pool. Kids have special activities at the mini-club, while adults can relax and be in complete harmony in the Spa.

Dining options are plentiful with 15 total restaurants throughout the complex. Enjoy sumptuous a la carte options as well as International buffets. All of the bars serve unlimited local drinks, beer, and soft drinks. Each room also has a stocked mini-bar.

Enjoy access to the facilities, restaurants, and bars at Grand Bahia Principe Coba (except main buffet).

Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.

Find more information about Bahia Principe Clubs and Resorts.

Learn more about Cancun.
HOTEL LOCATION
With a secluded location near many local ruins, this resort is stretched along a wonderful 3/4 mile stretch of white sand beach, surrounded by 275 acres of tropical vegetation. It's 1 hr from the Air-port, 35 min from Playa Del Carmen, 20 min from Tulum.
Address: BENITO JUAREX KM 250 - A
AKUMAL
QR

MX
Local Phone: 011529848755000
Fax: 011-52-984-875-5001
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (On property.)
Pools
Number of Pools: 5
Outdoor Pools: 5     
Swim-up Bar
There are 3 pools on 3 levels creating one huge lagoon, considered one of the most impressive in the area. There is a jacuzzi in each pool, a giant whirlpool, SCUBA clinic, sun terrace with sunshades and sunbeds, and separate pool area just for kids.
Golf: NEARBY
Holes: 18
Green Fees: Fee Required
Tennis
Number of Courts: 6
Outdoor Courts: 3
Lighted Courts: 6
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Like a dream come true, the magnificent Bahia Principe is a hidden paradise featuring a distinctly Mayan influence, with rooms and suites distributed throughout 3-story villas surrounded by acres of tropical coconut palms and exotic vegetation. Beach: The resort is situated on a completely natural, long stretch of private white sand beach (1 km in length) bordering along the crystalline waters of the Caribbean. Split between two private bays, thebeach is partially protected by an offshore coral reef.
Check-out: 12:00 p.m.
Total Rooms: 906
Year Opened: 1999 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Coupon system for a la carte restaurants. Restaurants/stores of the Hacienda Dona Isabel are not included in the Al (drinks served after 11:00 p.m. in any of the 5 Hacienda bars are included). No Spring Breakers. Must be at least 18 years old.
ROOM TYPES
SUPERIOR ROOM
Junior Suites have two beds or a king-size double bed, a terrace, air-conditioning, a ceiling fan, telephone, satellite television, a full bathroom in marble with hand drier and a hydro massage tub, mini-bar, safe ($).
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JUNIOR SUITE SUPERIOR
460 sq. ft., 2 dbls or 1 king bed, sitting area, Balcony, A/C, fan, minibar refilled daily, full marble bathroom w/whirlpool, hairdryer, satellite TV, phone, safe. Some Handicap ready.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Grand Bahia Principe Tulum features 1 meal plan options:
All Meals, Drinks & Tips-Coupon system for a la carte restaurants.
There are 5 Restaurants at Grand Bahia Principe Tulum:
La Gran Tortuga - An open-air beachfront palapa restaurant serving Mediterranean food. Open for breakfast, lunch & dinner. Breakfast 7:00a-10:30a, Lunch 12:30p- 3:30p, Dinner 6:00p-10:30p
Bar El Tequila - An a la carte Mexican specialty restaurant, reservations are required. No shorts allowed, open 6:00p-10:30p
Yucatan - The main restaurant serving International cuisine buffet-style for breakfast, lunch and dinner. Tables are distributed throughout several dining rooms with sea-views. Breakfast 7a-10:30a, Lunch 12:30p-3:30p, Dinner 6:30p-8:30p/9p-10:30p
Las Olas Beach Grill - A beachfront snack grill serving American food, open throughout the day andthen again throughout the evening for late night snacks.
Don Pablo - la carte restaurant where guests can enjoy experimental cuisine and modernist design.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
There is a Daily Activities Program every day from 10 am to 6 pm. Non-Motorized watersports are limited to 1 hour per day.
Nightly Activities & Entertainment:
Theme Nights, Disco, Nightly Shows at the 1200-seat Amphitheater (shows are on a 14- day rotation). Access to casino at Grand Bahia Principe Coba with 85 slot machines, sports bets, roulette tables, craps table, and hybrid machines with electronic de
CHILDREN'S PROGRAMS
Club El Principito kids club is available from 9:00 a.m. to 6:00 p.m., offering supervised activities for children between the ages of 4 and 12 years.
Applicable Ages: 4 to 12 years old

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2173 Recommend
2173 past Apple Vacationers would recommend Grand Bahia Principe Tulum to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11699reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Definitely not a 5* Hotel
doncaster64, doncaster
Mon Feb 27 00:26:45 EST 2017
This Hotel is definitely NOT a 5* hotel, I would give it 3*, possibly 4*. Good Points: The Grounds are beautiful and kept immaculate Transport service between hotels is very good Good choice of food at the Buffet The Bar at the Hacienda is very good Waitresses at the Theatre Bar were very good Lots of wildlife everywhere Bad Points: Don't expect to pay $5 per day for a room safe when paying 5* prices. Ridiculous queues for drinks at every Bar. Constantly running out of drinks and all drinks were of a very poor quality. Regularly not given a drink/cutlery/napkins at the buffet - constantly having to ask for these. Air Conditioning in our room was useless - complained several times. It flooded through our ceiling and we were left with a hole in the ceiling for several days. No drinks service around the pool to your lounger - I've received this in a 3* Hotel !!! We were left with no bath towels in our room on one occasion - phoned first at 5.00pm to ask for towels, again at 6.00pm, then at 9.00pm - we eventually got towels at 11pm (fortunately one of the towel huts was open so we helped ourselves!!!). 2 cheap plastic chairs and plastic table on a dirty balcony that wasn't cleaned once during our 2 week stay. My husband ordered 2 beers on our last day from the lobby bar at 12.30pm - the Barman poured the beers only to be rudely informed by a Supervisor that we couldn't have them and that my husband would have to go outside to one of the pool bars - we were absolutely appalled, especially as the Barman then had to pour the beers away !!! Don't think any of the above are 5* qualities - will definitely not be returning

Val
Val C,
Sun Feb 26 12:56:41 EST 2017
We have been to the Mayan riviera alot. This was our first time at Grand Bahia Tulum. Had a great 10 days there. It has been one of our top vacation resorts. The staff are very helpful and friendly. The food was better than most all inclusive resorts. A la carte restuarants were easy to book and there were no lineups anywhere. Loved that.

Basking in past glory
starfighter441, Rastatt, Germany
Sun Feb 26 12:15:56 EST 2017
This was our second visit to this resort, the first was 10 years ago. As the title says, they seem to be basking in past glory, while the resort is still not too shabby, it no longer reaches the standard it did a decade ago. I blame this on penny pinching by management. For example the first time we stayed, we had access to all facilities in the three areas available back then ( Sian Ka'an was not in existence at that time), now Tulum and Coba guests are barred from Akumal. Another thing is that they have cut back on staff as far as I can judge, the waiters in the buffet were completely overwhelmed at times, having to both clear tables, and serve drinks. This was not the case before, and I would like to make it clear that I am not criticizing the staff in anyway, shape, or form, they work their butts off, but they are just too few. While on the subject of the buffet, I seem to recall a bigger selection when we first stayed, and the individual dishes being replenished more often, be that as it may, I did find something to my taste every-time The specialty restaurants that we went to were mostly very good, with one exception, the Oasis where I was presented with a steak that would have done very good service as shoe leather, even though I had specified medium rare, it was well beyond well done ( basically it was not done well at all...) The Brazilian was superb, and I can recommend it with no reservations at all. One thing that annoyed me is that the dress code for these restaurants has been lifted, and you now have people coming in shorts, t-shirts, and wearing baseball caps, if I can put on a pair of chinos and a polo shirt for dinner, so can everyone in my opinion. Moving on to the bars. As everyone now knows, the Lobby bar burnt down mid January 2017, it has been rebuilt and opened on the 18th of February, and you would not know that anything had happened. For some reason it does not serve anything but coffee and soft drinks until 1500. Why, I cannot say, this was not the case 10 years ago. We spent our evenings here after it opened up, and I have to give a big thank you to Juan and Almonzo who took very good care of us ( this from Ricardo, the Canadian with the two ( later 3) German ladies. During the day we used the pool bar near the Brazilian restaurant, the Snackbar, and the Beach bar between the Snackbar and the main pool, all were good, thanks to Nemiso at the Snackbar for keeping us supplied with Mimosas and Chaladas. The rooms were large, with the usual bells and whistles, although the seal on the glass shower door in our room (1612) was defective which put the bathroom under water each time we showered. The safe in the room costs US$ 5.00 per day to use, which is a complete money grab in my opinion, I expect, and generally get a safe in any hotel above 4 stars in Europe at no extra charge. Thanks to Julio who kept our room clean. In conclusion, while the Bahia is still a good hotel, it needs to work on small things and stop pinching pennies to come back to what it once was. Would I return? Not sure.

AMAZING!!!J
Sonia R, Wrexham County, United Kingdom
Sun Feb 26 07:05:40 EST 2017
Just back from my first visit to Mexico. I certainly wasn't dissappointed. Mexico was all I was hoping for but our stay at the Grand Bahia principe Tulum made our holiday the best. From checking in to checking out we received excellent professional service. All the staff we met were always helpful friendly and a pleasure to meet. All are a credit to your hotel. The buffet restaurant always had a large and varied choice. We also went to 6 al acarte restaurants. All were excellent but our favourites were the Don Pablo and Brazillian. our room 14123 was comfortable with everything we needed with the added bonus of pool and sea view.. Evenings were spent at The Hacienda were there was a live band each night. A lovely end to perfect days Many Thanks for a memorable amazing holiday.

This is no 5 star!
Chad M,
Sun Feb 26 04:47:06 EST 2017
I was shocked with my experience at the Grand Bahia Tulum! I LOVE Mexico and have always gone... I had never been to that side before, and have heard amazing things about Tulum! This resort was highly recommended, so we thought, let's give it a try. Don't get me wrong, we had a great week! Beautiful weather, and the food at the resort is AMAZING! Huge pools, lots of variety... which is how I'm sure it got its 5 star rating... it's a massive space. I equate 5 star to service... and that, it does not have. 1) we arrived and were told ocean view, we weren't even given an apology... just "no we don't guarantee that" which was fine, it was our first night, we didn't want to be negative. Besides we soon realized that there are NO ocean view rooms really. They have trees or pools blocking all views in a 4 story walk up... so if you love afternoon cocktail on your balcony while you get ready for dinner... might want to rethink. Also, 5 star... 2 plastic chairs with a plastic table on balcony. 2) one night they ran out of red wine!!!! I was shocked, and no, "I'm so sorry- this is so embarrassing" just sorry no more red wine tonight. 3) never enough glassware. I had a margarita in a champagne flute... not a big deal but just little things that by the end of the week, we made a joke... our daily, "what 5 star" treatment will we get today. 4) not enough staff!!! The hotel welcomes thousands!! Literally thousands! And each bar has 1 bartender. Lines everywhere... you should not be paying 5 star prices and waiting in line for 20 min... no pool service to deck chair, no main bar open in lobby or lobby bar (which is not in the lobby) they only open 3-6! The buffet room is horrendous! One morning we were told we couldn't sit in a section- it was closed. They refused to serve us but there was no where else to sit! Every table was crowded.. so we found an end of a 6 person table where a family was already eating and ate there on a dirty table. So they would rather us eat on a dirty table verses being happy one table over. Again, 5 star. 5) the wine is from a spout, like on tap. 6) the swimming is not good. Where they bunker the ocean, it literally went to my waist. So if you love swimming in the ocean- go to PV 7) no wifi!! Only in lobby... where there is no food, no beer or wine... literally nice big beautiful lobby- but that's the only room in the building. I have never thought to look, I just assumed an all inclusive 5 star resort would have wifi! Anyways, it's huge, it's beautiful. Rooms are spacious and kept tidy. The grounds are great! And if you have never been to a 5 star resort, you will love it! I just felt like every morning was a struggle to feel like you are being taken care of. Big tip: breakfast and lunch are also at 2 other places... tequila restaurant and another one I forget- but much smaller, less crowded- go there! That was a game changer once we never had to go in that big buffet room.



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