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Riu Cancun

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All Inclusive    

The 24-hour all-inclusive Riu Cancun is located in the heart of Cancun and set on a beach of white sand and turquoise water. This majestic resort soars above the Caribbean Sea, steps from the Galeria and Caracol shopping centers and in the heart of nightlife and activity.

This grand resort boasts a rich decor with high hand-painted ceilings adorned with flowers and frescos, and Spanish-style oil paintings cover the walls. Over the pool bars, domes are decorated with intricate mosaics and have a Moroccan-Mediterranean ambiance. Long walkways front the restaurants and offer seating areas; a perfect place to relax and enjoy a cool drink in the afternoon.

Kids will love the RiuLand Mini-Club. Children ages 4-12 can partake in numerous activities with adult supervision. During the day, the hotel provides entertainment for all ages, including watersports and one introductory scuba diving lesson in the pool. At night, Pacha Discotheque is the place to go for non-stop dance music. Also, entrance and drinks are included! Afterwards, start winding down at the 24-hour sports bar.

Looking for a vacation full of rest and relaxation? Renova Spa offers numerous types of treatments to put the mind, body, and soul at ease. The gym and Jacuzzi are complimentary. Of course, there is always the option of sunbathing the day away and lounging with a tropical drink at the swim-up bar!

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Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
This beachfront property is located in "Corazone", across the street from the Convention Center.

Local Phone: 011529988487151
Toll Free Phone: 1 888 666 8816
Fax: 610-359-6625
Barber / Beauty Salon
Boutique Shops
Disco / Nightclub
Meeting Rooms
Shopping Mall Nearby (65 feet)
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
3 outdoor pools, one with Swim-Up Bar.
Cancun Golf Club @ Pok ta Pok- Cancun Hilton Golf Course- Mayan Palace Golf Course-
Holes: 18
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: PingPong included, Bike rental, & Mini-Golf nearby for extra charge
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
This hotel consists of a 15-story main building and a 6 story annex building. This hotel features four restaurants & snack bar, five bars, three swimming pools, disco, exchange privileges with Riu Caribe (dinner dining excluded). Beach: Beachfront property on Cancun's exclusive Caracol Beach Lounge chairs, sun umbrellas and towels by the pool & beach available.
Total Rooms: 569
Year Opened: 2014 Credit Cards: Visa, Master Card, Diners Club, American Express
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included inthe exchange privileges. During the months of March and April each room must have 1 guest at least 21 years of age.
Two double beds or one king. Ocean view from balcony. 90 minutes of WiFi per day in the lobby.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Two double beds or one king. Balcony with ocean view. Regularly replenished minibar. Living area. Liquor dispenser.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Junior Suites with ocean view from balcony. Two double beds or one king. Split-level living room with sofa bed. Regularly replenished minibar. 90 minutes of free WiFi in th lobby per day.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Riu Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Cancun:
Main Buffet Don Juan - One of two main restaurants serving buffet breakfast and dinner with show cooking stations.
Corazone - Brazillian theme restaurant open for dinner Reservations required. Dress Code: Casual Formal-Men are required to wear long pants
Sports Bar - Offering snacks 24 hours.
Kawachi - Japanese restaurant. Reservations required. Dress Code: Casual Formal
Main Buffet La Mision - 1 of 2 main restaurants offering continental breakfast, buffet lunch and snacks and a Grill Steakhouse & Mediterranean theme for dinner. No reservations required. Dress Code: Men are required to wear long pants.
Daily Activities & Entertainment:
Daytime entertainment program for adults & children (six times a week)
Nightly Activities & Entertainment:
Shows & Live music (several times a week) Disco open 6 nights a week
Daytime entertainment program for children (six times a week). Children's playgroundand pool
Applicable Ages: 4-12 years old

Children's Facilities
Children's Pool

Cribs available at no extra charge on request basis, rollaways are not available.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
3757 Recommend
3757 past Apple Vacationers would recommend Riu Cancun to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7920 reviews
What to expect

TripAdvisor Traveller Reviews
"Family New Year's Eve Trip"
BoltonFriend, Toronto, Ontario
Sun Feb 07 14:45:14 EST 2016
My family of 4 and 20 other friends of ours experienced 2015 New Year's Eve at the Riu Cancun Mexico. The hotel was very clean and the people were very friendly. It seems to me that every room has a view of the ocean which was beautiful! The food was surprisingly excellent! The beach was beautiful and the weather was great! I would not have a problem visiting this hotel in the future!! Thank you to the Riu Cancun for such a great experience and helping me create memories for my family and friends!! More>

First time in mexico
Sun Feb 07 13:22:38 EST 2016
This was my first time in Mexico about 2 years ago. First impressions was brilliant. I think this hotel had been done up since we last visited which means it could only now be spectacular. This hotel offers everything you want and more. Couldn't of asked for a better place to stay in Mexico. Staff were fantastic the views were outstanding. Spa, pool, food, entertainment was all incredible. Couldn't fault it. Stay here you won't be disappointed. More>

Great Holiday
Stephen W, Bodmin, United Kingdom
Sun Feb 07 06:40:44 EST 2016
We stayed here for 2 weeks very hot, plenty of space on beach and around pools! Food was good with a lot on offer. One draw back was the very slow lifts!!!!! Our room had great view of the beach and sea. More>

First trip - very nice hotel for what we paid
Fri Feb 05 02:19:51 EST 2016
Chose this hotel based on TA reviews. Resort was very nice, very clean, people were always visible mopping, cleaning up, working outside, etc. Room was clean and comfortable and cleaned and stocked daily. Staff was excellent. Food - We did not like the Italian restaurant at all and didn't really care for the Japanese either. Steak restaurant was excellent - they were happy to give you the lobster tail and steak as a combo. Fusion restaurant was also quite good. Buffet for breakfast was amazing - so many options including a carving station that changed daily. Lunch buffet was also quite good - multiple meat and seafood choices as well as salads, sandwiches, pizza, burgers, etc. We had buffet for dinner twice - not bad. While the bars were very nice and poured whatever you asked for, I have to say that their wine selections were just not good. I tried them all and just didn't like them - You can purchase bottles from a special list but they should really consider an upgrade here. Pool and beach area were fine - plenty of chairs and umbrellas. I do prefer a long beach on walk on and you won't find it here. Wifi worked in and out of the room but you did lose connections at times Would consider a return trip if the price was right but would probably look to find another resort for comparison. More>

New Year's Eve in style!
Maxi M, Toronto, Canada
Thu Feb 04 05:07:32 EST 2016
This was my first time in cancun and my first at a Riu Hotel. We were there for New Year's Eve, and although my review is a bit late, I thought I should at least add another positive review (not that they need any more!). We were a group of 5 adults and a baby. Everyone agreed that the hotel is worth all the great reviews they get. I find it odd when people complain about certain things - you'd think we stayed in a different resort. It has something for everyone - and I really stress the word everyone. The age groups ranged from toddlers to early 70s. Food was always plentiful and they tried their best to change things as much as possible. Breakfast starts really early and dinner ends at 10:30pm (what else could you ask for?). The entertainment staff is really good! They really know how to put on a show. Our only complaint really is something personal due to a misunderstanding with reception staff, which I will deal with in due time. I guess I can complain about the fact that people put towels on beach chairs very early in the morning as some sort of reservation (but don't end up using those chairs for hours??) which is quite unfair. But that's not the hotel's fault...it seems to be a rampant issue at every resort now unfortunately. I highly recommend this resort. You will have an amazing time!!! When looking at reviews, pay attention to the message and you will see that most complaints are not really about the resort itself, but rather people's unrealistic expectations. If you want a 8 star resort/hotel, you shouldn't go to Riu Cancun - go to Dubai. More>

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating