Cancun

Riu Cancun


Email | Share |
All Inclusive    

The 24-hour all-inclusive Riu Cancun is located in the heart of Cancun and set on a beach of white sand and turquoise water. This majestic resort soars above the Caribbean Sea, steps from the Galeria and Caracol shopping centers and in the heart of nightlife and activity.

This grand resort boasts a rich decor with high hand-painted ceilings adorned with flowers and frescos, and Spanish-style oil paintings cover the walls. Over the pool bars, domes are decorated with intricate mosaics and have a Moroccan-Mediterranean ambiance. Long walkways front the restaurants and offer seating areas; a perfect place to relax and enjoy a cool drink in the afternoon.

Kids will love the RiuLand Mini-Club. Children ages 4-12 can partake in numerous activities with adult supervision. During the day, the hotel provides entertainment for all ages, including watersports and one introductory scuba diving lesson in the pool. At night, Pacha Discotheque is the place to go for non-stop dance music. Also, entrance and drinks are included! Afterwards, start winding down at the 24-hour sports bar.

Looking for a vacation full of rest and relaxation? Renova Spa offers numerous types of treatments to put the mind, body, and soul at ease. The gym and Jacuzzi are complimentary. Of course, there is always the option of sunbathing the day away and lounging with a tropical drink at the swim-up bar! Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Find out what's new at Riu Hotels & Resorts!

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
This beachfront property is located in "Corazone", across the street from the Convention Center.
Address:
CANCUN
QR

MX
Local Phone: 011529988487151
Toll Free Phone: 1 888 666 8816
Fax: 610-359-6625
E-mail Address: /sapmnt/P01/transfer/MM/out
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Disco / Nightclub
Meeting Rooms
Shopping Mall Nearby (65 feet)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
3 outdoor pools, one with Swim-Up Bar.
Golf: CLOSEBY
Cancun Golf Club @ Pok ta Pok- Cancun Hilton Golf Course- Mayan Palace Golf Course-
Holes: 18
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: PingPong included, Bike rental, & Mini-Golf nearby for extra charge
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This hotel consists of a 15-story main building and a 6 story annex building. This hotel features four restaurants & snack bar, five bars, three swimming pools, disco, exchange privileges with Riu Caribe (dinner dining excluded). Beach: Beachfront property on Cancun's exclusive Caracol Beach Lounge chairs, sun umbrellas and towels by the pool & beach available.
Total Rooms: 569
Year Opened: 2014 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included inthe exchange privileges. During the months of March and April each room must have 1 guest at least 21 years of age.
ROOM TYPES
JUNIOR SUITE OCEAN VIEW
Junior Suites with ocean view from balcony. Two double beds or one king. Split-level living room with sofa bed. Regularly replenished minibar. 90 minutes of free WiFi in th lobby per day.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite
STANDARD OCEAN VIEW
Two double beds or one king. Ocean view from balcony. 90 minutes of WiFi per day in the lobby.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite
SUITE OCEAN VIEW
Two double beds or one king. Balcony with ocean view. Regularly replenished minibar. Living area. Liquor dispenser.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite
DINING
Riu Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Riu Cancun:
La Toscana - A la carte restaurant serving Itailian cuisine.
Miramar - A la carte specialty restraurant.
Coral - Poolside restaurant.
Turquesa - Poolside restaurant and steakhouse.
Kawachi - Asian style cuisine served a la carte.
Kullnarium - Gourmet restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime entertainment program for adults & children (six times a week)
Nightly Activities & Entertainment:
Shows & Live music (several times a week) Disco open 6 nights a week
CHILDREN'S PROGRAMS
Daytime entertainment program for children (six times a week). Children's playgroundand pool
Applicable Ages: 4-12 years old

Children's Facilities
PlayGround
Children's Pool
Cribs available at no extra charge on request basis, rollaways are not available.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3757 Recommend
3757 past Apple Vacationers would recommend Riu Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 9211reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Lovely Hotel!
TheMrs82, Houston, Texas
Thu Dec 01 20:40:55 EST 2016
My husband and I traveled to Cancun for the Thanksgiving holiday and had a blast! We thoroughly enjoyed our stay at the Riu Cancun. The staff was great, the food was really good, and the guava juice/punch is a must! We had no real issues with the resort other than a slight musty/sewer smell in the bathroom (near the toilet).

Would definately come back!!
grainne598, County Dublin, Ireland
Wed Nov 30 23:31:28 EST 2016
Overall very very pleased with our holiday experience here. When we checked in we were given complimentary upgrade without asking. In saying that the room was not of 5 star standard. The sheets were damp and stained, the walls had mould and the decor was dated. Bed was comfortable but if you want your pillowcases changed you need to take them off before housekeeping come or they will not change them! Food: There is a wide variety of food available in the hotel which is of good quality but the hotel is not coeliac friendly at all as they do not show allergens on their menus so it was a guessing game for me. Drinks: Alcohol is unlimited and free flowing :) Service at the pool bar starts at 10 and the sports bar is 24hours :) But do ask for premium versions as their local spirits are not strong. Coffee is not good, the best is the hidden coffee machine behind the front bar near the lobby which is self service. Also wine is of poor quality. Entertainment: All I can say is WOW! The hotel for me would not have been the same without the amazing group of entertainment staff who work tirelessly from 9am to the early hours. They are amazingly friendly and make the holiday so fun. Special mention to Alex :) Location: Location could not be better! Shopping centre across the street with starbucks. Short and safe walk to and front nightclubs. Short bus journey to the pier for Isla Muejures. Tips: Do not use the hotel for laundry service, we had a lot of problems with it, there is a laundrette down the street. Use the bus services which are 1 dollar (21 pesos) and are extremley frequent! Rent a golf buggy on Isla Muheres and spend the day there. Overall very happy with our stay in Riu and would come back in a heartbeat. The staff are an absolute credit to the hotel.

Disapointing
Frank B,
Wed Nov 30 21:00:34 EST 2016
We have stayed in a number of all inclusive resorts in Mexico and the Caribbean. We stayed in the Rui Cancun for 4 nights. The experience was average at best. Room was nice and clean and the bed was excellent. The beach and pool area are outstanding. The food was average buffet fare. The staff is great and always helpful. While I know that people are here to have a good time and blow off a little steam, there were groups of people yelling and screaming around the pool until 4:30 AM every night. It was so loud that we couldn't leave our patio door open to enjoy the sea breeze. It was even kept us awake with the door closed.

Travel Agents Review - our beautiful wedding :-)
JenC1973, Bournemouth, United Kingdom
Wed Nov 30 13:31:17 EST 2016
We chose this hotel for our wedding as it had a beautiful location, good reviews & it is a member of the World famous RIU hotel group, ordinarily you cant go wrong with RIU. Being a Travel Agent for over 26 years, I know my stuff. As soon as we entered we had the WOW factor right in front of us. The reception is grand, the pools are amazing, the beach is amazing. The staff here are cleaning constantly - it's immaculate. The entertainment team really engage with the guests & had lots of fun with us. The rooms are lovely, very clean & contemporary. The view was to die for. The food was the best food I have ever had & in my business I'm used to staying in luxury hotels in luxury destinations. My parents have travelled the world & cruised lots. They said that this is the best food they have ever had, ever! Our wedding coordinator was fantastic. The wedding location on the beach was beautiful, the service was lovely, the music was perfect & I have to say that we wanted a quiet wedding - some guests could see but it actually made it. One guest was crying! All the guests here were lovely - especially the Americans & Canadians. The hotel Photographer was brilliant & our photos are absolutely amazing! We walked along the beach either side of the hotel & I have to say - this hotel has the best beach. Some of the other hotels have access to the water by concrete steps!! - The beach at the RIU Cancun is absolutely stunning & the water is clear, calm & warm. The staff in the restaurant were brilliant, The waiter on the beach was so lovely, he bought us drinks & made sure we didn't dehydrate!! My husband doesn't drink alcohol so he would bring non alcoholic cocktails for him. I literally could go on & on & on. We have now been thoroughly spoilt! We will definitely be back to celebrate our anniversary & take our vows again. Thank you for making the most special day of our life, our honeymoon & our holiday nothing less than perfect :-) xx

Nice place!
NickYoung1970,
Wed Nov 30 03:54:07 EST 2016
We stayed for a fortnight in August at this hotel. It is a beautiful spot located on the beach. Room are great and the food was excellent. Staff were friendly and couldn't do enough to help. Bring plenty of change for tips as staff really do need them to survive. Only drawback of our stay occurred at weekends when it seems large groups of young Americans travel and stay here for 2 days partying. During this time the poolside bar should be avoided as they are really raucous and the poolside bar becomes disgusting with drinks and cups floating in pool.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.