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Riu Cancun

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All Inclusive    

The 24-hour all-inclusive Riu Cancun is located in the heart of Cancun and set on a beach of white sand and turquoise water. This majestic resort soars above the Caribbean Sea, steps from the Galeria and Caracol shopping centers and in the heart of nightlife and activity.

This grand resort boasts a rich decor with high hand-painted ceilings adorned with flowers and frescos, and Spanish-style oil paintings cover the walls. Over the pool bars, domes are decorated with intricate mosaics and have a Moroccan-Mediterranean ambiance. Long walkways front the restaurants and offer seating areas; a perfect place to relax and enjoy a cool drink in the afternoon.

Kids will love the RiuLand Mini-Club. Children ages 4-12 can partake in numerous activities with adult supervision. During the day, the hotel provides entertainment for all ages, including watersports and one introductory scuba diving lesson in the pool. At night, Pacha Discotheque is the place to go for non-stop dance music. Also, entrance and drinks are included! Afterwards, start winding down at the 24-hour sports bar.

Looking for a vacation full of rest and relaxation? Renova Spa offers numerous types of treatments to put the mind, body, and soul at ease. The gym and Jacuzzi are complimentary. Of course, there is always the option of sunbathing the day away and lounging with a tropical drink at the swim-up bar!

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Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
This beachfront property is located in "Corazone", across the street from the Convention Center.

Local Phone: 011529988487151
Toll Free Phone: 1 888 666 8816
Fax: 610-359-6625
Barber / Beauty Salon
Boutique Shops
Disco / Nightclub
Meeting Rooms
Shopping Mall Nearby (65 feet)
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
3 outdoor pools, one with Swim-Up Bar.
Cancun Golf Club @ Pok ta Pok- Cancun Hilton Golf Course- Mayan Palace Golf Course-
Holes: 18
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: PingPong included, Bike rental, & Mini-Golf nearby for extra charge
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
This hotel consists of a 15-story main building and a 6 story annex building. This hotel features four restaurants & snack bar, five bars, three swimming pools, disco, exchange privileges with Riu Caribe (dinner dining excluded). Beach: Beachfront property on Cancun's exclusive Caracol Beach Lounge chairs, sun umbrellas and towels by the pool & beach available.
Total Rooms: 569
Year Opened: 2014 Credit Cards: Visa, Master Card, Diners Club, American Express
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included inthe exchange privileges. During the months of March and April each room must have 1 guest at least 21 years of age.
Two double beds or one king. Ocean view from balcony. 90 minutes of WiFi per day in the lobby.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Two double beds or one king. Balcony with ocean view. Regularly replenished minibar. Living area. Liquor dispenser.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Junior Suites with ocean view from balcony. Two double beds or one king. Split-level living room with sofa bed. Regularly replenished minibar. 90 minutes of free WiFi in th lobby per day.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Riu Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Cancun:
Main Buffet Don Juan - One of two main restaurants serving buffet breakfast and dinner with show cooking stations.
Corazone - Brazillian theme restaurant open for dinner Reservations required. Dress Code: Casual Formal-Men are required to wear long pants
Sports Bar - Offering snacks 24 hours.
Kawachi - Japanese restaurant. Reservations required. Dress Code: Casual Formal
Main Buffet La Mision - 1 of 2 main restaurants offering continental breakfast, buffet lunch and snacks and a Grill Steakhouse & Mediterranean theme for dinner. No reservations required. Dress Code: Men are required to wear long pants.
Daily Activities & Entertainment:
Daytime entertainment program for adults & children (six times a week)
Nightly Activities & Entertainment:
Shows & Live music (several times a week) Disco open 6 nights a week
Daytime entertainment program for children (six times a week). Children's playgroundand pool
Applicable Ages: 4-12 years old

Children's Facilities
Children's Pool

Cribs available at no extra charge on request basis, rollaways are not available.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
3411 Recommend
3411 past Apple Vacationers would recommend Riu Cancun to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7427 reviews
What to expect

TripAdvisor Traveller Reviews
Best holiday/hotel ever
nikikay, edinburgh
Sat Oct 03 15:06:17 EDT 2015
I am just back from this hotel ... It has recently had a massive refurb.I can honestly say it is the best holiday and hotel of my life. I seen all the amazing reviews and even still it completely amazed me how every single detail was perfect. Food,staff,cleanliness, amenities, design , entertainment, location etc. Whether its a crazy holiday you want at the strip in Cancun or a relaxing one by the stunning beaches then the Riu Cancun can do both. You will not be disappointed!!!!! More>

Amazing hotel and holiday
NancyStevenson, Glasgow, Scotland
Fri Oct 02 11:58:07 EDT 2015
Check in was extremely quick and we were in our room within 10 minutes. Our hotel room was on the 12 floor overlooking the beach, the room was lovely and spacious. The location is great, right in the middle of Cancun and about 5 mins walk away from Coco Bongos. We both had a 80 min massage at the hotel which was a bit expensive but well worth it. We also went swimming with the dolphins, which was amazing. Coco Bongos was one of the best nights I have ever been to. My husband also went on a fishing trip and managed to catch 5 different kind of fish, he loves fishing and does a lot back home. I found all the staff very helpful, apart from two males at the reception, which were really rude. (I wont go into what happened). The Steak house was lovely, we went there 3 times, the Italian restaurant was ok but nothing special. We didn't try the Japanese as we didn't like the menu. I was disappointed that there was any room service. As I don't drink spirits, I phoned down and asked for a bottle of wine and was told no, however I managed to go down to the bar and tip the waiter and get a bottle, which was good. I am going back to Cancun next year, I loved the place, but I am going to try another hotel. More>

Wed Sep 30 13:15:11 EDT 2015
Well it had been a couple of yrs since i went here however its beautiful they renovated the place and its awesome this is more of a party place meaning alot of party crowds stay here it has great perks 24 hr bar yes 24 hr and the Bartenders are amazing. To say the least great time if you like to party because it has a hotel club if you dont want to venture out More>

Awesome Fantastic Hotel Loved, Loved It!!
Sheila H, Chicago, Illinois, USA
Wed Sep 30 10:26:24 EDT 2015
I just got back last night and my husband and I believe this is the best place we have ever stayed at!! The rooms are all redone and so modern. We booked a standard double room and got a GREAT king size bed with a couch/table and patio. The bed was so comfortable, I never knew my husband was there as the mattress was so good! They have 4 pools!! The service and the food was "OUTSTANDING". We had all inclusive before, but this hotel really outdid itself. The Staff works constantly & waits on you for everything. Leave tips!! I was shocked to see people not leave anything. We would leave a tip every time and one morning 3 waiters were serving Hubby, pulling his chair, pouring his coffee, I was laughing, it was so much fun!! The bathrooms were 2 separate rooms - one for the toilet and the other 2 sinks with a very huge shower. Nice modern tile and kept very, very clean. The safe was modern with a 4 digit code that you made up yourself. The alcohol is everywhere, even in your room. Bottled water and soda in room also. You can get just about anything you want. They had games going in the pool constantly and we watched and had so much fun. (We are ages 61 and 66 but many young people there also) I believe they separate the families with young children to a separate building - not sure about this, but it works - we love children, but this way they can be together. I was so concerned as I read some bad reviews and from the moment I walked in and saw the grand entrance, I knew they were wrong. They have 4 restaurants to make reservations PLUS the buffet that we ate at most of the time as they had the GREATEST selections and they also waited on you with linen tablecloths and napkins!! It is surreal. Ladies - bring more bathing suits and cover-up type clothing..That was my mistake. We wore our bathing suits and cover ups most of the daytime and I wish I brought more variety. Lots of casual wear and sundresses, long and short dresses. High humidity so also plan on pulling hair up in clips, ponytails or try some head bands, hats, or wear it down and casual. I never wore any make-up and I just wore my hair casual, nice suntan going. Men wore casual clothing also. Bring sunhats as the sun is so very strong. The weather was beautiful and rained only one day (even though the forecast said rain every day before we left). The Staff does a great job of providing entertainment, rain or shine. You will love this place!!! I will be back for sure and stay here. Every single person that worked there deserves attention down to the cleaning people. Even the beach is cleaned every morning before you wake up!! Many people put their beach towels on chairs very early in the morning - so you will learn what you need to do to have a beach chair (even though they have so many). I could write a full essay on how fantastic this place is. I tried all new foods and loved it. Every day new foods at the buffet. We did not bring any peso's at all and US dollars work everywhere. Not the change, just dollar bills. Bring many, many single dollars!! We thought we brought enough, but we wish we had brought even more. This Staff deserve the tips. We met a lot of wonderful people from England. You will love your stay at this hotel. Any age, all ages - last day we even discovered another quiet pool off to the side of the hotel that we never even knew that it was there. That also had a bar close by. If you don't drink alcohol, they have a menu of drinks called "sin alcohol" which we figured out meant "no alcohol" and we used that also!! Your room card also acts as a "electronic device" to shut off your lights when you leave - very modern. I was very impressed!! Also very quiet in the evenings to sleep, the rooms are well insulated. Enjoy your trip, you will love it!! This hotel is a 5 Star Hotel, for sure!! More>

Absolutely fantastic hotel.
cricketer1000, West Yorkshire, United Kingdom
Tue Sep 29 18:47:48 EDT 2015
We have just got back from our 1st visit to this wonderful hotel, we have had a brilliant holiday. The hotel is spotlessly clean with it's army of cleaners who never stop sweeping, mopping and wiping anything in their path. The hotel is situated right on the edge of a stunning beach where the sea is crystal clear. The staff in the hotel cannot do enough for you, they are continually coming round for drinks. The meals are buffet style and there's enough variety for everyone's taste. The waiters in the dining room are constantly topping your drinks up. The room we stayed in was lovely with a sea view. The entertainment staff at the hotel never stop, organising games through the day, karaoke and shows at night, they do a brilliant job. As you can tell we have had a ball and I wouldn't hesitate to recommend this fabulous hotel to other people. More>

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating