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Paradisus Cancun Resort


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All Inclusive    

Exceptional Values!
Family: Up to two kids stay free in a Family Suite with two paying adults. Restrictions may apply.

Paradisus Cancun Resort offers the elegance and comfort seen in some of the most prestigious hotels in the world. It has been awarded the AAA 4-Diamond Award since 2006, and is well-known for its white sandy beach overlooking the Caribbean Sea.

Located 15 minutes from the Cancun's International Airport, a fun-filled vacation is not far away. Cancun's downtown is 20 minutes away, and only 5 minutes from a complete shopping center.

The resort also features four spectacular pools, specialized à la carte restaurants, a kid's club, Family Concierge, Royal Service, a 9-hole par 3 golf course, and a lit tennis court. Non-motorized watersports are available at Aqua World nearby.

Paradisus signature Royal Service Suites offer unparalleled all-inclusive luxury in an exclusive and private environment for adults-only. Throughout guests' stays, personal butlers are there to cater to every need. The Royal Service lounge features private check-in/out, a library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, and evening cocktails and hors d´oeuvres. There is also a private pool with a bar.

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HOTEL LOCATION
The hotel is close to the largest shopping center, Kukulkan Plaza, and is only 6 km away from the heart of the Hotel Zone.
Address: BOULEVARD KUKULKAN NO. 23
CANCUN
QR

MX
Local Phone: 011-52-998-88...
Toll Free Phone: 800-33-MELIA
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
The property offers four spectacular swimming pools.
Golf: ON-SITE
9 hole par 3 golf course on property.
Holes: 9
Green Fees: $
Cart Fee: $
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Paradisus Cancun Resort is one of the most beautiful hotels in the area. Its breathtaking architecture features a distinct Mayan inspiration, tropical gardens an a five-acre pool area. Paradisus Cancun Resort offers a spectacular lobby area, a variety of pool activities, new convention center, 24-hour room service menu, 7 restaurants, Gabi Club, 4 bars, swim-up bar, 4 pools and full service spa. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 1989 Credit Cards:
HOTEL RESTRICTIONS
No Springbreakers. Extra charge on select menu items - ie lobster and fine cuts.
ROOM TYPES
ROYAL 1BEDROOM SUITE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Extra terrace, extra living room. Lagoon view.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE SUITE OCEAN
Ocean View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication. Extra terrace, separate living room.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL 1BEDROOM SUITE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Extra terrace, extra living room. Ocean view.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE LAGOON
Lagoon View
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERG JRSTE OCEAN
Ocean View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE JRSTE LAGOON
Lagoon View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL PARADISUS JRSUITE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL LUXURY JUNIOR STE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL LUXURY JUNIOR STE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Lagoon view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE OCEAN
Ocean View.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE SUITE LAGON
Lagoon View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication. Extra terrace, separate living room.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL PARADISUS JRSUITE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Lagoon view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
DINING
Paradisus Cancun Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Paradisus Cancun Resort:
Fuego - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Bana - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Gaby Club - Ultimate Chill out bar and restaurant starring fish and chips and seafood specialities.
Naos - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Mole - Mexican Comtemporary cuisine.
Market Grill - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Passion - Touch of Retro with elegant signature cuisine by 6 Star Michelin Chef Martin Berasategui. This Restaurant is with Extra Charge. Not included.
Vento - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Games and sports by the pool and beach area.
Nightly Activities & Entertainment:
The lobby bar has live music during the high season.
CHILDREN'S PROGRAMS
Kids Club
Applicable Ages: 5-12 years

Babysitting Fee: yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
76 Recommend
76 past Apple Vacationers would recommend Paradisus Cancun Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5758 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great Stay, very relaxing
Z2827PHpatricks, Ottawa, Illinois
Fri Feb 05 16:24:39 EST 2016
Very relaxing stay. Only stayed 3 nights but it was well worth it. Will return some day for at least a week. Everything available when you want it with all inclusive package. Don't think I'll ever not get that option from now on. Highly recommended More>

We look forward to returning.
Stacy H, Chesterfield, Missouri
Fri Feb 05 08:39:50 EST 2016
We really enjoyed our stay at Paradisus Cancun. Our family went for a week during Winter Break 2015. The majority of our time was spent on the beach or poolside which is exactly what we wanted. This property to me is the perfect mix of fun at the pool but the music wasn't screaming all day, great food and wonderful service. Our favorite server was KAUIL in the Restaurant Naos. He was amazing, a real pleasure. He moved around the dining room & within his section with purpose and it was to serve his guests as if we were in his home. Thank you for your dedication Kauil. Our butler was Bladimier. He made sure our reservations were made and that we had everything we needed to make our experience the best it could be. He always seemed to be present and available to us. We appreciated everything he did for us. We look forward to returning in the future. More>

Anniversary get-away!
TexasLonghorns09, Texas
Fri Feb 05 08:39:48 EST 2016
We had a wonderful time! Food was amazing! Excellent pools and night life. We visited Red Lounge Club every night! Alma and Eden do an excellent job!! Great music/dancing. Alma always made sure we had our drinks waiting for us when we finally got off the dance floor for a breather! We plan to return to Paradisus Cancun in the near future. More>

excellent services
Ki L, Brooklyn, New York
Thu Feb 04 18:03:19 EST 2016
excellent services,good foods these are the names of the peoples did an excellent jobs 1 - wilbert at naos 2 - hector at the club melia beach side 1/24-31 2016 3 - daniel at fugeo 4 - nacy at club melia front desk this resorts should not allow peoples wearing flip flop at the night time to any restaurants, in paradisus punta cana they dont allow guys wear short at the dinner and no flip flop peoples should dress nice and not too casual at the night time More>

Family vacation!!
gabps, Toronto, Canada
Thu Feb 04 15:42:13 EST 2016
We went to Paradisus Cancun the week of January 30th and had a great time! I am tailoring this review for those travelling with infants as we all know that can be different than travelling with kids over the age of two! This resort is great for travelling with babies as it is quiet and very relaxing. For those travelling with kids over the age of two, it might not have enough play areas, as the playground is very small and they dont have a splash pad or slides - i can see kids getting bored. But for babies it is great! Room: our room was in pyramid 4, which is the best as it is quiet. Pyramid 3 is the main one that has the nightly shows so i can see how that could be a bit loud. we got a room with two double beds as i was not sure our 8th month old would be ok sleeping in a different crib, so slept with me in one of the beds. The room has a seeting area as well that is great for enjoying the room service (which we used quite a bit). Two things to note is that the air conditioning and the toilet are loud, so if you have a baby that is sensitive to noise when they sleep, you might have to accomodate for that. The bath tub is deep, and i couldnt figure out how to use the plug, so for baths i just used a hand towel to plug the bath. As well there is a hand shower with a long cord that you can use to bathe the baby easily. Food: the food was good. The buffet has a great variety and we were able to try the restaurants Mole and Vento. Mole was by far our favoret food. We never had to wait in line and were able to make reservations to the a la carte restaurants. The one thing to note is that the buffet opens for lunch at 12:30pm, which might be a bit late for those babies taking naps. The Market Grill opens for lunch at 11am and it is supposed to be a la carte, but the entire time we were there they had a small buffet with fajitas, handburgers and pasta - simple but good. But it can get boring if you are only doing lunch there. Dinner service at the buffet and all the a la cartes start at 6pm, which again can make it difficult if you have an early sleeping time for the baby. Our normal sleep time for our baby is around 6:45pm (after a bath and bottle ) so in order to eat dinner at a restaurant we had to make his bed time an hour later at 7:45- he is an easy baby so we were able to do it but it mght be tough for some. We packed our own baby food, but there is so much fresh fruit here that you can easily find things for a baby. The servers even offered to have some special pasta made for our son. Beach and pool: the beach is amazing! So beautiful. It is not accessible with a stroller, so we just carried him when going to the beach. The pool is very large and accessible by stroller. It has a deep end and shallow area. It is a bit cold, but our son was okay in the water, and he swam every day. We never had any problem getting chairs by the pool. Shops: i just want to add that the shop sells diaper ( not all sizes but some) wipes, swimming dipers and other small things you might need. Service: the service is amazing! Anytime we needed anything we were helped right away, from getting our mini fridge restocked to changing the time of the cleaning of our room to not interfere with our son's nap time - everyone was extremely Accomodating. The internet was great in our room - we never had a problem with it. One of the only things is that one of two elevators in the mail lobby was down for a few days so going up and down took longer than usual. Overall we had an amazing trip and highly recommend it! More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating