Cancun

Paradisus Cancun Resort


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All Inclusive    

Paradisus Cancun Resort offers the elegance and comfort seen in some of the most prestigious hotels in the world. It has been awarded the AAA 4-Diamond Award since 2006, and is well-known for its white sandy beach overlooking the Caribbean Sea.

Located 15 minutes from Cancun's International Airport, a fun-filled vacation is not far away. Cancun's downtown is 20 minutes away, and only 5 minutes from a complete shopping center.

The resort also features four spectacular pools, specialized à la carte restaurants, a kid's club, Family Concierge, Royal Service, a 9-hole par 3 golf course, and a lit tennis court. Non-motorized watersports are available at Aqua World nearby.

Paradisus signature Royal Service Suites offer unparalleled all-inclusive luxury in an exclusive and private environment for adults-only. Throughout guests' stays, personal butlers are there to cater to every need. The Royal Service lounge features private check-in/out, a library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, and evening cocktails and hors dŽoeuvres. There is also a private pool with a bar.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has received an EarthCheck Silver Certificate, is recognized as a TripAdvisor EcoLeader, participates in sea turtle protection, community service, recycling, energy saving, and beach clean-up programs, and implements ethical management and company policies.

Find more information about Melia Resorts.

Learn more about Cancun.
HOTEL LOCATION
The hotel is close to the largest shopping center, Kukulkan Plaza, and is only 6 km away from the heart of the Hotel Zone.
Address: BOULEVARD KUKULKAN NO. 23
CANCUN
QR

MX
Local Phone: 011-52-998-88-11
Toll Free Phone: 800-33-MELIA
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
The property offers four spectacular swimming pools.
Golf: ON-SITE
9 hole par 3 golf course on property.
Holes: 9
Green Fees: $
Cart Fee: $
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Paradisus Cancun Resort is one of the most beautiful hotels in the area. Its breathtaking architecture features a distinct Mayan inspiration, tropical gardens an a five-acre pool area. Paradisus Cancun Resort offers a spectacular lobby area, a variety of pool activities, new convention center, 24-hour room service menu, 7 restaurants, Gabi Club, 4 bars, swim-up bar, 4 pools and full service spa. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 1989 Credit Cards:
HOTEL RESTRICTIONS
No Springbreakers. Extra charge on select menu items - ie lobster and fine cuts.
ROOM TYPES
ROYAL LUXURY JUNIOR STE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Lagoon view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE OCEAN
Ocean View.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE SUITE LAGON
Lagoon View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication. Extra terrace, separate living room.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL PARADISUS JRSUITE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Lagoon view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL 1BEDROOM SUITE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Extra terrace, extra living room. Lagoon view.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE SUITE OCEAN
Ocean View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication. Extra terrace, separate living room.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL 1BEDROOM SUITE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Extra terrace, extra living room. Ocean view.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE LAGOON
Lagoon View
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERG JRSTE OCEAN
Ocean View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE JRSTE LAGOON
Lagoon View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL PARADISUS JRSUITE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL LUXURY JUNIOR STE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
DINING
Paradisus Cancun Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Paradisus Cancun Resort:
Market Grill - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Passion - Touch of Retro with elegant signature cuisine by 6 Star Michelin Chef Martin Berasategui. This Restaurant is with Extra Charge. Not included.
Vento - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Fuego - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Bana - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Gaby Club - Ultimate Chill out bar and restaurant starring fish and chips and seafood specialities.
Naos - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Mole - Mexican Comtemporary cuisine.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Games and sports by the pool and beach area.
Nightly Activities & Entertainment:
The lobby bar has live music during the high season.
CHILDREN'S PROGRAMS
Kids Club
Applicable Ages: 5-12 years

Babysitting Fee: yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
134 Recommend
134 past Apple Vacationers would recommend Paradisus Cancun Resort to their friends and family
TripAdvisor Web Reviews
Based on 10328reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
View
mike9162001, Sacramento
Sat Apr 21 04:20:25 EDT 2018
Fantastic hotel and beach. The check in was fast and efficient. The staff are super friendly, and very helpful. The testaments are easy to get into And the food is good for all inclusive. The faculty is always clean , as well as the beach . Well worth the money !

Service at Paradisus
williejbrooks, Detroit, Michigan
Fri Apr 20 19:19:38 EDT 2018
The service at the resort was amazing. All of the waiters were very attentive. One waiter in particular, David Coutroras, was our waiter at breakfast at the Naos restaurant. He was there every morning and provided us with amazing customer service. Whether it was coffee or mimosas he was tentative to what we might want it need. I would recommend him as a waiter to anyone who eats breakfast at the buffet. And would request him when we return back to visit again.

Simply The Best
NewYorkTraveler1234, new york
Fri Apr 20 18:25:07 EDT 2018
Just came back from this hotel, and we stayed at the Royal Service section. Stayed from April 8-20, It was the best resort we have stayed in as far as service and accommodations were concerned. The staff around the pool, in the restaurant Lapalapa go above and beyond trying to please the guests, We were really treated like Royalty. Special shout out to Victor, Valeria, cap. Dani ,Jose, Marco, hardest working people. Our butler Eduardo provided so much attention to us and took care of all our requests. The food at this restaurant was amazing, never got tired of eating there every breakfast and lunch . The cabanas by the pool were great, very quiet , relaxing atmosphere.Tried all the restaurants at this resort, they are all worth a try, some are better than others. Liked the Market Grill and Vento especially .Royal Service is defiantly the way to go, if you want to be extra pampered and attended too. Would defiantly recommend this resort.

The best resort so far
Farida M,
Fri Apr 20 12:51:36 EDT 2018
Just got back from CancĂșn last night. This is the fourth resort so far, 3 in Mexico and one in La Romana, Dominican Republic and this resort was the best so far. We went with a family of 10 and when we checked in, they upgraded us to Royal Service which was an unexpected but wonderful gesture on their part. The decor of the building is awesome, the staff are excellent and always ready to help you. The housekeeping service was the best. The buffet had a variety of food everyday and the servers were always ready to serve you. We had a one year old grandson with us and he just loved the kids zone. I would recommend that anyone thinking of going to CancĂșn should definitely try this resort.

A REAL Paradise
ckharazi, Orlando, Florida
Thu Apr 19 18:16:35 EDT 2018
We just got back our Cancun trip and are already missing it. This property is simply amazing! The moment you walk in, the decor and service are your initial first impression and its an amazing one. The service by the pool is excellent. There's always fun activities going on and entertainment by the pool area. We loved doing the "Art & Wax", where they actually make a colorful mold of your hand. Those guys were very nice! Also, the service we received by Manuel, David and Jaime was superb! Those guys really go above and beyond to make sure your pool experience is an awesome one. If you go to the pool bar, Salvador might make you tasty drinks while having fun doing so! In addition, the Family Concierge Butler, Alexander, is an amazing asset to this Hotel. He always has a smile ear to ear and genuinely cares to ensure his guests are having the best time. He went above and beyond our expectations and simply left a lasting impression for us, he even remembered us from our original stay over a year before. Alexander is extremely personable, knowledgeable and always has the best attitude. We brought our little one along with us. Surprisingly, this hotels not only offers "Kids Zone" which is like a playroom with teachers where you can drop them off but they also offer nanny services in your room for a night out. My son bonded with Victoria to the point where he was asking to be dropped off in the Kids Zone almost daily. In addition, Nayeli Arzate, took care of our son for a few ours while we dined at Tempo and all I can say is, she was wonderful. Extremely sweet girl, very passionate with her job and always giving you the best smile. Amazing experience! We had an amazing experience at Tempo! The tasting menu with few different courses is definitely the way to go. However, I do not recommend doing the wine pairing as the price is not justifiable. In the other hand, Miguel, our waiter, was very pleasant and knowledgeable. We also enjoyed the gentleman that plays the piano. Overall a beautiful dining experience. We also enjoyed Bana, were Darwin helped us. The food was great and they served good quality dishes. We would like to send a special "thanks" to the chef, Eduardo. The Captain of Bana was also very nice, Guillermo. Our experience at Mole was amazing. Starting from the greeting from Dickman, drinks to service. Our server, Sergio was able to recommend different dishes and easily explained the menu. There's lots of fun always happening at this place! Always live music in the lobby by Bana, always different shows at The Avenue. Last but not least. The club Red Lounge was also fun. There, Francisco will always serve your drinks with a smile and always makes sure you are enjoying yourself. My warmest greeting to Abraham Franco, it was a pleasure meeting you. Your leadership shows and it is great to know you do what it takes to make one's vacation the best. In other words, this location is breath-taking. It is beautiful with an amazing beach, amazing views and great food. Now, what makes this place a gem and a real feeling of Paradise, is the fact that you will get service like you have never experienced before. They work together to ensure you have the best time, and they will do what it takes to make your vacation the most relaxing, the most fun and to will leave you the most beautiful memories.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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