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Paradisus Cancun Resort


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Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has received an EarthCheck Silver Certificate, is recognized as a TripAdvisor EcoLeader, participates in sea turtle protection, community service, recycling, energy saving, and beach clean-up programs, and implements ethical management and company policies.

Paradisus Cancun Resort offers the elegance and comfort seen in some of the most prestigious hotels in the world. It has been awarded the AAA 4-Diamond Award since 2006, and is well-known for its white sandy beach overlooking the Caribbean Sea.

Located 15 minutes from Cancun's International Airport, a fun-filled vacation is not far away. Cancun's downtown is 20 minutes away, and only 5 minutes from a complete shopping center.

The resort also features four spectacular pools, specialized à la carte restaurants, a kid's club, Family Concierge, Royal Service, a 9-hole par 3 golf course, and a lit tennis court. Non-motorized watersports are available at Aqua World nearby.

Paradisus signature Royal Service Suites offer unparalleled all-inclusive luxury in an exclusive and private environment for adults-only. Throughout guests' stays, personal butlers are there to cater to every need. The Royal Service lounge features private check-in/out, a library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, and evening cocktails and hors d´oeuvres. There is also a private pool with a bar.

Exceptional Values!
Family: Up to two kids stay free in a Family Suite with two paying adults. Restrictions may apply.

Find more information about Melia Resorts.

Learn more about Cancun.
HOTEL LOCATION
The hotel is close to the largest shopping center, Kukulkan Plaza, and is only 6 km away from the heart of the Hotel Zone.
Address: BOULEVARD KUKULKAN NO. 23
CANCUN
QR

MX
Local Phone: 011-52-998-88...
Toll Free Phone: 800-33-MELIA
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
The property offers four spectacular swimming pools.
Golf: ON-SITE
9 hole par 3 golf course on property.
Holes: 9
Green Fees: $
Cart Fee: $
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Paradisus Cancun Resort is one of the most beautiful hotels in the area. Its breathtaking architecture features a distinct Mayan inspiration, tropical gardens an a five-acre pool area. Paradisus Cancun Resort offers a spectacular lobby area, a variety of pool activities, new convention center, 24-hour room service menu, 7 restaurants, Gabi Club, 4 bars, swim-up bar, 4 pools and full service spa. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 1989 Credit Cards:
HOTEL RESTRICTIONS
No Springbreakers. Extra charge on select menu items - ie lobster and fine cuts.
ROOM TYPES
ROYAL 1BEDROOM SUITE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Extra terrace, extra living room. Ocean view.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE LAGOON
Lagoon View
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERG JRSTE OCEAN
Ocean View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE JRSTE LAGOON
Lagoon View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL PARADISUS JRSUITE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL LUXURY JUNIOR STE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL LUXURY JUNIOR STE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Lagoon view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE OCEAN
Ocean View.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE SUITE LAGON
Lagoon View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication. Extra terrace, separate living room.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL PARADISUS JRSUITE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Lagoon view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL 1BEDROOM SUITE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Extra terrace, extra living room. Lagoon view.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE SUITE OCEAN
Ocean View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication. Extra terrace, separate living room.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
DINING
Paradisus Cancun Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Paradisus Cancun Resort:
Bana - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Gaby Club - Ultimate Chill out bar and restaurant starring fish and chips and seafood specialities.
Naos - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Mole - Mexican Comtemporary cuisine.
Market Grill - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Passion - Touch of Retro with elegant signature cuisine by 6 Star Michelin Chef Martin Berasategui. This Restaurant is with Extra Charge. Not included.
Vento - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Fuego - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Games and sports by the pool and beach area.
Nightly Activities & Entertainment:
The lobby bar has live music during the high season.
CHILDREN'S PROGRAMS
Kids Club
Applicable Ages: 5-12 years

Babysitting Fee: yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
76 Recommend
76 past Apple Vacationers would recommend Paradisus Cancun Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7120 reviews
What to expect
Location
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Value



TripAdvisor Traveller Reviews
Worst stay ever !
abksy, Riyadh, Saudi Arabia
Sat Jul 23 16:04:51 EDT 2016
I am in the hotel at the moment We are a family of 16 we booked 6 family concierge room let me describe every aspect 1- rooms Are extremely run down average cleaning 2- hotel interior Is full of plants for that it is extremely humid so sitting or walking in the hotel is like walking outdoors 3- food Quality is below average breakfast is a torturing process it takes you 30 mints standing for an omelet quality of food from bakery to cheeses are below expectations I tried checking out the management refused for reservation polices , compensation wasn't even in consideration from the management ! Bottom line this is a 3/2 stars hotel For the rooms I booked I thought I will have a beach cabana but that was not the case I have to pay 160$ every day my room fridge isn't working , AC has aloud sound . I crossed the ocean to visit Cancun but unfortunately ,This hotel changed my perspective of cancun More>

the best vaca ever!
19jluis81, Los Angeles, California
Sat Jul 23 12:44:07 EDT 2016
One of the best hotels I would recommend to stay in Cancun. Very beautiful. The staff is very friendly and attentive to your needs. This place makes you not want to go back home. Minimum 7 day stay to really enjoy the resort and activities Cancun has to offer. More>

Few hick ups but all good.
Karen M,
Fri Jul 22 17:00:28 EDT 2016
Arrived here November 2015, Upon arrival was brought over to a desk where we would be upgraded to the adult only section, that was perfect as we didn't have any kids with us. We were anxious to get our vacation started. However it took hours to get our room. They told us we could change and eat lunch, but we really wanted to get settled. We walked around the grounds for hours until our room was ready. This loss of time really changed out excitement about our vacation. Upon arriving to our room which was far from the lobby. We founf two double beds, we asked for a king, this was later fixed. The adult only section was great, very quite and no kids. We sat on the beach all day with wait service. Perfect! The dinner reservations were a mess, so we could not get reservations anywhere on the grounds in the short time we were there. So all dressed up to the buffet, NOT SO COOL. Taxi service and location is great, beach is wonderful. Our room was nice, no complaints. Even had a guest bag, slippers and robes. With room service included, some other hotels charge a fee. Didn't use the spa, but had a look around. The aroma in the entire hotel is nice. I wish we could have got a little more time on the late check out. But,I would try another Paradisus resort only if I can stay in the butler section. More>

Happy Medium!
Indhira V,
Fri Jul 22 16:25:55 EDT 2016
Beautiful resort! Very luxurious. The good: the food was delicious, the employees were great very accommodating and always going above and beyond. Love the fact they have a section where no kids are allowed "royal service". My husband and I have no kids so we like going to all adults resorts. Very impressed since we were skeptical about going to a family resort.This was the exception because we were attending a wedding. The could be better. The buffet for breakfast, they had great variety but if you wanted eggs you needed to be willing to wait 10-15 minutes! There has to be a better way. What I didn't like; the pools depth. Not much to cater to us shorties. I believe 5'7 was the most shallow. Not the most comfortable thing for someone with a drink on hand that's 5'1.... The beach was beautiful but very rough. The waves were pretty violent. Beach service was great we can order food/drinks and always had someone coming around asking if everything was ok. In addition, didn't like that their AC in the red lounge was not optimal. They also don't have AC in the hallways. Let me highlight this place is huge!!! You will be walking for a while before you reach your destination. I think it took me half of my vacation to figure out where my room was lol. I personally didn't like that you have to make reservations for all restaurants for dinner. ( they are very flexible with switching times and adding people). Checkout was horrendous, we had an early flight so I went to check out at 6am. It took the person almost over 15 minutes to checkout the person in front of us....The night time shows were nice. The daytime entertainment could be better. Good luck if you need to dial 0. Operator is not always responsive. This resort is about 15 minutes in bus to the nightlife. Overall it was a great vacation! More>

Highly Recommended
judithmariek, Nanticoke, Pennsylvania
Fri Jul 22 11:27:28 EDT 2016
We had a wonderful time. The staff was outstanding. Traveled with my 26 year old son and 23 year old daughter. Our only complaint was the lack of night life. The food was delicious and abundant. The drinks were great. The facilities were beautiful. We thoroughly enjoyed our time here. More>



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