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Paradisus Cancun Resort


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Paradisus Cancun Resort offers the elegance and comfort seen in some of the most prestigious hotels in the world. It has been awarded the AAA 4-Diamond Award since 2006, and is well-known for its white sandy beach overlooking the Caribbean Sea.

Located 15 minutes from the Cancun's International Airport, a fun-filled vacation is not far away. Cancun's downtown is 20 minutes away, and only 5 minutes from a complete shopping center.

The resort also features four spectacular pools, specialized à la carte restaurants, a kid's club, Family Concierge, Royal Service, a 9-hole par 3 golf course, and a lit tennis court. Non-motorized watersports are available at Aqua World nearby.

Paradisus signature Royal Service Suites offer unparalleled all-inclusive luxury in an exclusive and private environment for adults-only. Throughout guests' stays, personal butlers are there to cater to every need. The Royal Service lounge features private check-in/out, a library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, and evening cocktails and hors d´oeuvres. There is also a private pool with a bar.

Exceptional Values!
Family: Up to two kids stay free in a Family Suite with two paying adults. Restrictions may apply.

Find more information about Melia Resorts.

Learn more about Cancun.
HOTEL LOCATION
The hotel is close to the largest shopping center, Kukulkan Plaza, and is only 6 km away from the heart of the Hotel Zone.
Address: BOULEVARD KUKULKAN NO. 23
CANCUN
QR

MX
Local Phone: 011-52-998-88...
Toll Free Phone: 800-33-MELIA
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
The property offers four spectacular swimming pools.
Golf: ON-SITE
9 hole par 3 golf course on property.
Holes: 9
Green Fees: $
Cart Fee: $
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Paradisus Cancun Resort is one of the most beautiful hotels in the area. Its breathtaking architecture features a distinct Mayan inspiration, tropical gardens an a five-acre pool area. Paradisus Cancun Resort offers a spectacular lobby area, a variety of pool activities, new convention center, 24-hour room service menu, 7 restaurants, Gabi Club, 4 bars, swim-up bar, 4 pools and full service spa. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 1989 Credit Cards:
HOTEL RESTRICTIONS
No Springbreakers. Extra charge on select menu items - ie lobster and fine cuts.
ROOM TYPES
ROYAL 1BEDROOM SUITE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Extra terrace, extra living room. Ocean view.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE LAGOON
Lagoon View
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERG JRSTE OCEAN
Ocean View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE JRSTE LAGOON
Lagoon View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL PARADISUS JRSUITE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL LUXURY JUNIOR STE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL LUXURY JUNIOR STE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Lagoon view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE OCEAN
Ocean View.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE SUITE LAGON
Lagoon View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication. Extra terrace, separate living room.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL PARADISUS JRSUITE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Lagoon view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL 1BEDROOM SUITE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Extra terrace, extra living room. Lagoon view.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE SUITE OCEAN
Ocean View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication. Extra terrace, separate living room.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
DINING
Paradisus Cancun Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Paradisus Cancun Resort:
Bana - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Gaby Club - Ultimate Chill out bar and restaurant starring fish and chips and seafood specialities.
Naos - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Mole - Mexican Comtemporary cuisine.
Market Grill - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Passion - Touch of Retro with elegant signature cuisine by 6 Star Michelin Chef Martin Berasategui. This Restaurant is with Extra Charge. Not included.
Vento - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Fuego - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Games and sports by the pool and beach area.
Nightly Activities & Entertainment:
The lobby bar has live music during the high season.
CHILDREN'S PROGRAMS
Kids Club
Applicable Ages: 5-12 years

Babysitting Fee: yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
76 Recommend
76 past Apple Vacationers would recommend Paradisus Cancun Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5795 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
AMAZING RESORT
Felipe V,
Wed Feb 10 17:35:11 EST 2016
We`ve been to paradisus for a week on the end of january. The place is incredible. The staff is kind and very prestative and the facilities are great. Food is amazing and there is a good diversity of restaurants. Wifi works great in all the resort and is FREE! We definetly we`ll come back! 5stars More>

Great Beach and Pool Area
BTCancunQueen, Kansas City, Missouri
Wed Feb 10 16:55:11 EST 2016
I have stayed here many times before when this property was The Melia The Pool and Beach are still fabulous. The restaurants updates were very nice but buffet food was the same everyday. The Market Grill was the best. Make a reservation every morning or you wont get in. Their was never enough towels left and we had to call everyday for towels to be brought up. The safe didn't work but they fixed it right away. Overall this is a beautiful resort. Entertainment at night was good but you had to get there at 7:30 for the 8:30 show or you wouldn't get a seat.The rooms and bathrooms still need to be updated. This is not a 5 star hotel so don't expect a luxurious room and bath. I stay at this resort for the pools and beach. Ask to be in tower 3 on the 5th floor or above. I have stayed at many of the resorts in Cancun and Playa and this is hotel is in my top 5 for the money. I have been traveling to Cancun for the past 25 years. More>

Excellent Stay at Paradisus Cancun
beatrizc396, Atlanta, Georgia
Wed Feb 10 05:26:14 EST 2016
We stayed at Paradisus January 25 through the 30. We had a fabulous experience. We stayed in the Royal Service, which I highly recommend. Our Butler Galdino, went out of his way to make sure my birthday was very special. He was also so helpful in scheduling dinners and taking care of any needs we wanted. In my opinion, one of the best restaurants on the property is the Palapa, which is only for Royal Service guests. The bali beds by the pool and the beach are exquisite. The service is impeccable. We experienced excellent service all throughout the hotel, with a smile. The spa was incredible. I had a facial and a message. Both were excellent and so relaxing. The water spa is so special and relaxing. I've never seen anything like it. The gym is state of the art and I especially loved the yoga. Again, with the royal service, yoga is outside Monday, Wednesday and Fridays and it's only for the Royal Service guests. The Royal Service Lounge, had really nice breakfasts, with fresh fruits, green juice, that was so yummy and just about anything you could want for breakfast in a beautiful setting. We also enjoyed the dalily shows by the pool, at The Avenue each night and music in the Royal Service lounge. Wonderful and relaxing stay. They do a great job of making you feel Zen but if you want the party, it's there too! Highly recommend this resort. More>

Best snow escape ever
H952CRdeborahw, Philadelphia, Pennsylvania
Tue Feb 09 16:47:15 EST 2016
We went to Paradisus when our original reservation couldn't be extended. It was a change for the best. The service was superior. The food was great .The room was comfortable. The mattresses were great. Premium liquor store flowing. The entertainment was diversified and professional quality. CONS- water temp in shower was warm at every time More>

Great time
Stuart F, Baton Rouge, Louisiana
Tue Feb 09 14:10:28 EST 2016
Just got back from five days in Cancun. Thought we'd get out of town for a few days, so we booked package deal through Orbitz that included the Paradisus. Overall, we had a great time. Very happy with the service...props to William (Ave. Bar) and Orlando (Naos) for a job well done. Never met the folks who cleaned the rooms, but they were awesome. Also, a shout out to the performers in Ave Bar show...really enjoyed it. Food was ok...we're from Louisiana, so we have high standards when it comes to meals. :-) Not fond of the whole reservations thing for the restaurants. We only ate at one of those - Mole - and it was so-so. Could have been the dishes we ordered. Other than that, we ate at Naos and were happy with what was offered. In the end, the Paradisus is a great value with a hardworking staff. Rooms and beds were fine. Food was fairly good. Beach and pool are very nice. If we had to do it over, we'd go a little later in the year. Pool was chilly due to lower temps, clouds and wind. That said, we would love to return. More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating