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Paradisus Cancun Resort


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Exceptional Values!
Family: Up to two kids stay free in a Family Suite with two paying adults. Restrictions may apply.

Paradisus Cancun Resort offers the elegance and comfort seen in some of the most prestigious hotels in the world. It has been awarded the AAA 4-Diamond Award since 2006, and is well-known for its white sandy beach overlooking the Caribbean Sea.

Located 15 minutes from the Cancun's International Airport, a fun-filled vacation is not far away. Cancun's downtown is 20 minutes away, and only 5 minutes from a complete shopping center.

The resort also features four spectacular pools, specialized à la carte restaurants, a kid's club, Family Concierge, Royal Service, a 9-hole par 3 golf course, and a lit tennis court. Non-motorized watersports are available at Aqua World nearby.

Paradisus signature Royal Service Suites offer unparalleled all-inclusive luxury in an exclusive and private environment for adults-only. Throughout guests' stays, personal butlers are there to cater to every need. The Royal Service lounge features private check-in/out, a library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, and evening cocktails and hors d´oeuvres. There is also a private pool with a bar.

Find more information about Melia Resorts.

Learn more about Cancun.
HOTEL LOCATION
The hotel is close to the largest shopping center, Kukulkan Plaza, and is only 6 km away from the heart of the Hotel Zone.
Address: BOULEVARD KUKULKAN NO. 23
CANCUN
QR

MX
Local Phone: 011-52-998-88...
Toll Free Phone: 800-33-MELIA
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
The property offers four spectacular swimming pools.
Golf: ON-SITE
9 hole par 3 golf course on property.
Holes: 9
Green Fees: $
Cart Fee: $
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Paradisus Cancun Resort is one of the most beautiful hotels in the area. Its breathtaking architecture features a distinct Mayan inspiration, tropical gardens an a five-acre pool area. Paradisus Cancun Resort offers a spectacular lobby area, a variety of pool activities, new convention center, 24-hour room service menu, 7 restaurants, Gabi Club, 4 bars, swim-up bar, 4 pools and full service spa. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 1989 Credit Cards:
HOTEL RESTRICTIONS
No Springbreakers. Extra charge on select menu items - ie lobster and fine cuts.
ROOM TYPES
ROYAL 1BEDROOM SUITE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Extra terrace, extra living room. Ocean view.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE LAGOON
Lagoon View
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERG JRSTE OCEAN
Ocean View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE JRSTE LAGOON
Lagoon View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL PARADISUS JRSUITE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL LUXURY JUNIOR STE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL LUXURY JUNIOR STE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Lagoon view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE OCEAN
Ocean View.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE SUITE LAGON
Lagoon View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication. Extra terrace, separate living room.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL PARADISUS JRSUITE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Lagoon view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL 1BEDROOM SUITE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Extra terrace, extra living room. Lagoon view.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE SUITE OCEAN
Ocean View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication. Extra terrace, separate living room.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
DINING
Paradisus Cancun Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Paradisus Cancun Resort:
Bana - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Gaby Club - Ultimate Chill out bar and restaurant starring fish and chips and seafood specialities.
Naos - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Mole - Mexican Comtemporary cuisine.
Market Grill - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Passion - Touch of Retro with elegant signature cuisine by 6 Star Michelin Chef Martin Berasategui. This Restaurant is with Extra Charge. Not included.
Vento - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Fuego - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Games and sports by the pool and beach area.
Nightly Activities & Entertainment:
The lobby bar has live music during the high season.
CHILDREN'S PROGRAMS
Kids Club
Applicable Ages: 5-12 years

Babysitting Fee: yes

TripAdvisor Web Reviews
Based on 4811 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Memories to last a life time
Axel C,
Sep 2, 2015
My name is Axel and wanted to share my comments about this wonderful experience we had as a family. Paradisus Cancun resort is a great hotel worth every penny of it. However, a Resort is defined by it's supporting crew. Paradisus has in my personal opinion the best crew working there. Aside from all the great amenities offered by the hotel, i was most impressed by the people who work there, and i want to share their names because it will help you the reader to find the best people working there for you. Luis with Club Melia was very welcoming, proffesional and knowledgeable. He gave us a super warm welcome and did his best to make us Socios of the club. Under different circumstances we would have been. But, i am happy to write he was not pushy and continued to greet us just about each day at breakfast, and every time he saw us. He was very pleasant and professional. At the reception desk, they were all super welcoming, but Alma one of the females was very and extra helpful to me. She displayed a great smile which made me feel better welcomed at the Hotel. At the beach Asuncion and Fabiola Patino were the best beach servers my wife and I have ever encountered. They were super women in my opinion. They never showed a long face and were very happy and pleased to have served us the whole time we were there. My wife and I fell in love with them. They were more than great, outstanding is the word to describe their working ethics, something that has to be a part of ones personality. If you are going with kids, Sheila at the kids zone offered a service that will make you want to bring her back with you to care for your kids. She was outstanding and very happy to care for our three kids. She was never frustrated and best of all, my kids loved her and she left a great impression for them to never forget. Then at the Naos buffet, Miguel, Marcos, Jordhi, and another one which I'm so sorry to have forgotten his name, they served always with a smile and prompt service, and were super friendly and funny. The females who received us at the same buffet were great, especially the ones dressed in black and the one with red shirt. At the Avenue bar, Julio has got to be the best bartender ever. His knowledge of drinks is scary...lol...He is the man you want serving your drinks. He was humble and so eager to want to serve that was most impressive. His service was stupendous. What else can i add, the night shows were very entertaining and our whole family enjoyed them. The room service crew was great also. All in all, if you want to really have the unique experience we had ask for this people and you will leave with great momories that we have also left with. I hope this review may be of some help to future travelers. This is our second year going to Cancun, and we went back to Paradisus because of the Hotel's great accommodation, but the crew working for them is what makes that Resort run as smooth as it does. Enjoy your stay there. More>

Long weekend get away
Patty T, Crowley, Texas, United States
Sep 4, 2015
From the time we arrived we were treated great. We checked-in well before it was time and our room was not ready. We asked about a hospitality room to change into our bathing suits and the conciergo escorted us to the room. There were more than ample chase lounges and umbrellas on the beach. Due to the tropical storms we encountered sea weed in the morning but it washed out to sea as the day progressed. It did not keep us from having a great time in the ocean. We took advantage of the private cabanas on the beach and the personal service offered by Coco's Bar. Our butler Rafael took awesome care of us the entire time. I mentioned once it was my husbands birthday and later in the day they came out with a birthday desert and sang to him on the beach. The restaurants and buffets we tried were all good and the food was fresh. We did not spend any time at the pools during our stay although they looked very clean and it appeared there were ample lounge chairs. Our room was in Building 3 which is the main building. We enjoyed our ocean view junior suite. I am certain any of the buildings would be great for an ocean view room but this was certainly convenient and never far to walk. More>

Amazing!
mayrametal, Heidelberg
Sep 6, 2015
I had to pleasure to stay in this resort and I can only recommend it. The service is fantastic, all very friendly and polite. Very nice fitness room opened from 6:30AM to 9PM. Excellent restaurants! Great swimming pool as well. Fantastic sea although not really for kids (strong waves). You can also take a kaiak and do a tour at the Lagoon (the Hotel provides that to guests, the so called "Eco Tour"). Many activities for kids and sports for adults as well. Live music in the evenings. Highly recommended!! More>

Family getaway with our 8 year old and 5 month baby
Manny H, Dearborn, Michigan
Sep 8, 2015
We loved the resort.....food, service, restaurants are amazing. ....bana restaurant has great sushi. ...Eric in bana offered excellent exceptional service.....suggested great rolls and loved the sauces he got to our table. ... Hand rolls were yummy. Naos has great buffet. ....Vento buttermilk fish is great. We were hesitant to take our 5 month baby but were amazed to see that all people had babies n little kids! !!! Would go to the same resort again! !! More>

BOMB-digitty
manuelmR9501EI, Hackensack, New Jersey
Sep 10, 2015
We stayed for a week, and didn't want to leave. Everything was perfect from the food, to the service, and atmosphere. We recommend Royal Service, it's where stayed! We are ready to go back! Miss it!!! More>



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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating