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Dreams Riviera Cancun Resort & Spa


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Unlimited-Luxury®   All Inclusive    

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

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Exceptional Values!
Extra Value: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Weddings: Free Symbolic weddings. Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Greening Your Life:Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-872-9
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREM DLXGDN ADJOIN
Two adjoining rooms (458 sq. ft.), One room with king and the other with 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF CLUB OCEAN W JACUZZI
517 sq. ft., King or 2 doubles, Ocean-view, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Bathrobes/slippers, Safe. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (restrictions may apply)
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9am to 10pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room

Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2767 Recommend
2767 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4076 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Good stay, if a bit overcrowded
RYF007, London, United Kingdom
Fri Feb 05 07:51:47 EST 2016
Stayed with family (2 kids: 10 and 7). Overall a very good holiday, felt rested and reinvigorated. Pros: fantastic beach, great service most of the time, nice big rooms with balconies, great entertainemnt and evening activities (we loved the Mexican buffet by the pool, and seating guests from different countries at round tables was a great idea, you get to talk to new people). I loved beach volleyball and the bar with swings instead of stools on the beach, with cocktails, beer and Bob Marley on tap. Great location, excellent for jogging on the beach and isolated enough. Cons: 1) food was a mixed bag - breakfast and dinner buffet were excellent (try green juice in the morning), dinners at restaurants were average. The most surprising bit: the Mexican restaurant on site has the worst food (although Mexican buffet by the pool was fantastic - see above). I would have thought it would be the best food available. 2) pool area gets extremely crowded during the day. Forget about a deck chair unless you grab one no later than 8 am and stay with it. Solution - go to the beach (to the right of the pool when facing the ocean) - much better, quieter, near the bar and always with free umbrellas and deck chairs. To this day I wonder why would anyone prefer sitting in the pool with such a great beach and warm ocean right in front. 3) some of the tours on offer were a bit impersonal, massive groups and large coaches, a bit of conveyor-belt feeling. This however more of a tour operator gripe. 4) same goes for diving. Groups were too big and I felt that Cozumel trip was too generic. My advice if you cannot afford private diving trips to Cozumel - go diving to the wreck off the beach of the hotel itself. Small boat, 3-4 people and excellent dive site. Also do try cave diving, great experience Tips: 1) eat dinner at the main restaurant: the choice is great. Exception: teppanyaki at the Asian restaurant - the chefs are quite skillful and kids loved it. Other restaurants not worth it. 2) Ask for a room nearer the tips of the hotel towards the sea, better views and away from rather frequent wedding parties. Ideal - club rooms overlooking the ocean, but those go fast. 3) do go to the poolside buffet when it is announced, it's great fun and excellent fresh food! To the hotel management: do sort out the Mexican restaurant, it is imperative that it serves good stuff. We truly disliked the food they gave us. More>

LOVED our stay at Dreams Riviera Cancun Resort & Spa
,
Thu Feb 04 13:30:19 EST 2016
Nothing negative to comment on! EVERYTHING WAS GREAT! Very accommodating, timely and courteous staff. Room was very clean and comfortable with a great view. Property was immaculate! Great food at the numerous restaurants onsite. Definitely would recommend! LOVED IT!! More>

Bridesmaid!
Andrea P, Boston, Massachusetts
Wed Feb 03 12:30:12 EST 2016
I was a guest at Dreams in January when I was a bridesmaid in a wedding taking place on property. My boyfriend and I booked a plunge pool for 6 nights. The room was gorgeous (loved the shower) and we enjoyed taking a dip in our private pool when we just wanted to relax and cool off. Working in the hotel industry I can say all basis were covered! The layout of the property was easy to get comfortable to (swim up bar was an automatic known meeting place where the water temp was perfect to hang for long amounts of time ;) We enjoyed it!) and every hotel employee was a pleasure (Dinosio and Isreal!) The day of the wedding the bridal party got ready at the spa. The spa workers were like a well trained army! They worked fast and every one of us turned out FLAWLESS, letting us socialize, relax and really enjoy our time there together. We will be sure to recommend this resort to anybody who visits Mexico! More>

Beyond Fabulous
TrixC, Illinois
Tue Feb 02 10:28:35 EST 2016
Our family enjoyed a week of perfect weather, delicious food, top notch service and amazing views in this gorgeous resort. It is a large resort, but not so huge that you can't walk everywhere. We are mostly pool people, but we enjoyed the beachside too. There was seaweed as reported, but the staff cleaned often and it did not deter one from swimming in the ocean! The pool areas had lots of chairs, cabanas, umbrellas, towels and excellent food and beverage service! (as did the beach)! We tried all the restaurants and had very good meals-way above average! We liked the no dinner reservations approach, but with seventeen in our party, we needed a pre arrangement in order to sit together. They did reserve tables if you purchased upgraded wine in advance. I felt this was discriminating to a larger family, but we bought the wine a few times just so we were seated together! On the plus side again, we opted for the Preferred Club which offered some additional amenities that we enjoyed! Everyone in our group had a lovely room with a nice view, patio and jacuzzi! The room services were excellent -plenty of everything you need! We loved the special events and entertainment offered day and night-nice variety. The entertainment staff are tireless! We used the on site photographer, Adventure, for our family photos. I was very pleased with the results. But give yourself time to choose your purchases. I was rushed(my fault) and bought way too many! I was a bit disappointed with the photo book when it arrived. The sample book shown had all these colorful background pages that made the book so appealing, but our book came with plain white pages. Still happy with the pics overall! And super happy with our week at Dreams! Reading lots of reviews helped me to choose Dreams over many other destinations. Great choice for our family! More>

Excellant January Get Away
Jwrigh25, Columbus, Ohio
Tue Feb 02 07:20:43 EST 2016
My wife and I have been to many all inclusive resorts and this one by far has the best service. The resort is wonderful as well but the staff is exemplary whether they work in the rooms, restaurants, bars, or front desk. Special thanks go to all the waiters at Oceana and Seaside, especially Orly, Armando, and Rene for taking care of us at breakfast and lunch. Emmanuel, our waiter on the beach. Victor at the front desk who greeted our group and made sure our rooms were together. Thanks for the great week. We will be back! More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating