Cancun

Dreams Riviera Cancun Resort & Spa


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Unlimited-Luxury®   All Inclusive    

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory and extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean View room or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 and under Stay, Play and Eat Free during select dates.

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

Find more information about Dreams Resorts & Spas.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-872-9
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
FLASH SALE ROH 1
Other Amenities -
Kitchen
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB OCEAN
King size bed or two double beds, Indoor Jacuzzi, Spacious, private terrace with outdoor Jacuzzi, Preferred Club privileges, Preferred location with beautiful ocean views, 443 square feet/41 square meters, King room: Up to 2 adults and 1 child.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9am to 10pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2938 Recommend
2938 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6890reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Disappointed in all of the seaweed
BRADLEY M.
Apr 09 2018
We love this resort, but there was so much seaweed in the ocean that we couldn't swim. The resort employees worked tirelessly to keep the beach clean, but the ocean was unbearable.
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Dreams Riviera Cancun
SCOTT P.
Apr 06 2018
Awesome hotel and resort for families!
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Mr. George Moamis
GEORGE M.
Apr 06 2018
First time in Cancun and an "all inclusive" as well. Very impressed with Dreams Rivera
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Mixed bag
PAUL B.
Mar 08 2018
The hotel / resort has many very positive points. The negatives are the too loud music at the pools during the day and sometimes late in the night at beach weddings. We missed an adult pool for Preferred guests
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Phenomenal first time experience
PAUL M.
Mar 05 2018
Dreams Rivera Cancun was my fist trip to Mexico. The location was a great place to visit in Mexico. The ability to see so much and do things outside the resort from this location was great. The staff was allays so pleasant, courteous and helpful. The food and drinks were outstanding. I will recommend Dreams Rivera Cancun to my friends as a perfect place to stay.
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KELLY W.
Dec 30 2017
We had an amazing room, great food. would recommend for a family.
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Good Vacation
JORGE T.
Dec 24 2017
When we arrived, the people were very kind and happy to serve you for any need. We were told we would have to wait three hours to get our room. I kindly accepted that information. Three hours passed and our room was not ready. They apologized and upgraded our room free of charge if we waited another 45 minutes. I kindly accepted the offer. Four hours have passed of just and we are just anxious to get our room as we were tired from the flight and would like a little nap before the fun. We got our room number and keys and we went on our way. Only problem was that when we opened the door there was someone already using that room. Luckily they were not in there at the moment. At this point i was very irritated and had to walk all the way back to tell them of their mistake. They got defensive and didnt even apologize for the mistake and just gave us a different room. Poor check in service for my experience. Other than that, it was a great time. The workers everywhere were the nicest people you can meet and seem like they love to give you a perfect stay. The beach water was not the cleanest due to many many sea plants. Jellyfish almost everyday. Overall it was a good vacation. Would recommend to friends and family.
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Perfect
GABRIELLE F.
Dec 23 2017
I had my wedding at this resort and everything was perfect! We stayed for six days and I wish we could have stayed longer. The hotel staff was wonderful, the food was delicious and the wedding planner was so helpful!
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Some issues not disclosed at booking
CARLOS B.
Dec 15 2017
We love the dreams. We were married at the former dreams of cancun and have visited dreams riviera previously. The food and service is always pretty good but this time we had some issues. There were many weddings which wasn't as much of an issue as the noise. It was so loud and the music kept our daughter awake (and super drunk guests). Also the restaurant, Oceana was under construction. We felt like the hotel should have been responsible for letting their guests know before booking of this, or at least offering some kind of compensation or coupon for other services. By the 4th day, they had drained the children's pool that is next to it. So many days from sun up to sun down we were hearing hammering, nails, and then we lost a pool my daughter loved. Also they had one bar set up in alongside the pool to compensate for the missing pool bar which was nice. As always however we are Dreams lovers and we feel like these are some of the best resorts as far as service in Mexico.
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stairs
BRIAN B.
Dec 06 2017
I injured my leg two weeks prior to my trip, 90% of the stairs (pools and restaurants) had no safety railings.
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Excellent after a room change
JOSE A.
Dec 05 2017
We were given a room with two beds upon check in and didn't realize that this was so incorrect until trying to sleep in the same tiny bed on the first night. We got a king room for the remaining nights, and it was fantastic. Everyone is very friendly and helpful at the hotel. We very much enjoyed the food and the restaurants but also realized that service in restaurants would be very slooooooow. Not a bad thing on vacation, but different from "normal life." Our return transfer to the airport at first took us to the wrong terminal, but at least we were aware that Terminal 4 was brand new and to be aware that we might accidentally be dropped off at the wrong terminal. He then took us to the correct terminal. We would recommend this vacation to friends and would come back. Drink waiters at the pool were excellent, and it was nice that staff remembered us and things we said. Thank you!
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TripAdvisor Traveller Reviews
A Dream Come True
penman17, Virginia Beach, Virginia
Sat Apr 21 04:29:47 EDT 2018
Our family dream came true when we stayed at the Dreams Riviera Resort & Spa for six days of pure pleasure. Everyone at the resort went out of their way to make our stay memorable. The resort's comfort, cleanliness, friendliness, and dining were nothing short of fantastic. Our special thanks to BD Travel for arranging excursions that made our them worry-free. All of us learned a lot about Mexico and its rich culture. Would we return to Dreams Riviera Resort & Spa? You bet!

Room 1324 not ocean view / habitación 1324 no es vista al mar
Alvaro D,
Fri Apr 20 13:24:31 EDT 2018
Reservé habitación con vista al mar y lo único que veo son palmeras, no vale la pena pagar por vista al mar ya que no la tiene, y al llamar a recepción tuvieron el valor de decir que SI es vista al mar la habitación en la que estoy, les dejo las fotos y ustedes juzguen. I booked a room with ocean view and all I can see are Palm trees, it's not worth it, you're better off booking a garden view and saving that money, when I called the front desk they had the nerve to tell me I was in fact in a room with ocean view, look at the pictures and judge yourself!

Relaxing Week in the Sun!!
Melissa B,
Fri Apr 20 10:20:21 EDT 2018
Overall the trip was great. Food and staff were very good. Room was very comfortable and the resort was for the most part very clean. My only complaint would be the pool with the swim up bar needed to be cleaned more often as there was often things floating in there. Also, the resort is rather small so if you don't mind kids, then you will be ok. Would have rather had an adult only pool as I got beamed in the head with a frisbee by a kid. Best restaurant was by far Bordeaux and Javier Morimoto was the best waiter for sure!! He made dinner there awesome!! Went twice it was so good!!

Great Service, Hit or Miss Food, Aging Resort
Dureill, Columbia
Fri Apr 20 06:37:49 EDT 2018
This was me and my wife's 4th trip to a UVC resort in the Cancun area, and the first trip with our 3 year old. Previously we've stayed at Secrets resorts (Silversands, Maroma, and Akumal). We had a great time at Dreams Riviera Cancun, but it obviously doesn't compare to Secrets resorts, especially if you are travelling without children. Pros: - Great Service - The Explorer Club for the children was awesome, they made our daughter feel welcome and she looked forward to spending time there every day - Great pool options for kids and adults Cons: - The food was hit or miss. Breakfast was good, and most of the dinner we had was AMAZING, however the lunch options were simply not good. - The resort is aging. We paid for an upgrade to a suite and the room had a few issues like a shower that didn't keep the same temperature, the refrigerator made a loud squealing noise all night, some of the finishes in the room were pretty old and disgusting, we had to call maintenance every night because the air conditioner wasn't keeping the room cool, etc. - The beach wasn't as great as other resorts we've been to in the area around the same time of the year. There was A LOT of coral that washed up on the shore every night and overall the beach just seemed a little dirty and unpleasant.

family holiday
Stef2173, Herne Bay, United Kingdom
Fri Apr 20 04:33:08 EDT 2018
my family and two of our friends stayed here for a 10 day holiday. we had a fantastic time. The staff can't help you enough even the lovely ladies in the tea shop. the hotel was really clean, the food was amazing and it was lovely to have the choice to go to the different restaurants with no extra cost. our waiter Israil who served us our drinks around the pool was really good and knew our names and what we liked to drink by the first day. would highly recommend this hotel. Luis arranged a very special evening meal for us



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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