Cancun

Dreams Riviera Cancun Resort & Spa


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Unlimited-Luxury®   All Inclusive    

Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean View room or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-872-9
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF CLUB OCEAN W JACUZZI
517 sq. ft., King or 2 doubles, Ocean-view, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Bathrobes/slippers, Safe. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9am to 10pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2938 Recommend
2938 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5818reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Second Trip to Cancun..Different Resort
HavingFun22, La Palma, California
Sun May 28 17:14:21 EDT 2017
Just know this review is based upon a comparison of different resorts. We were invited to join our good friends in Cancun, her company was having a conference there. Do to the late notice, we had to book a Honeymoon Suite. It was a little more expensive, but I thought why not, I bet the room and service will be amazing. I have to say, I was dismayed at the honeymoon suite. I think the only difference between our room and a premium room (which our friends were in) was the jacuzzi tub near the bathroom. Apparently, they knew we were not on our honeymoon, nothing special at all. If you are getting married here, take a good look at the extra room expense. Overall, I liked Dreams Riviera. It was much more modern than the last resort. All of the staff are very friendly and go out of their way to make sure you are taken care of. Housekeeping was awesome, left water and snacks each morning. The pool was great, you could actually get there around noon and find a chair. Shallow pools, just waist deep and quite warm. Bar service was great and the food was good as well. The only downside for me was the poolside entertainment. So hokey, and they really did not try to engage anyone. The highlight of this resort were the restaurants. I was amazed how great the service was and the quality of the food. The steakhouse had a little bit of an attitude, so we did not go there, however, the rest were amazing. Food was awesome. The beach sucks and is full of seaweed. They do their best to clean it up, but it's in the water and wraps around your legs. The do have a great bar on the beach, with swings. The last part of the review is their location. Not around much... I think this a good resort, but I probably would not do it again. I am sure first timers would have a great time, but I might try something else.

Great stay!
markw11057,
Sun May 28 11:01:49 EDT 2017
My wife and I stayed at the beginning of May 2017. Our four day stay was awesome! Restaurants are great - elPatio is the BEST (and hope for Enrique as your waiter!) Pool is immaculately clean and the swim up bar was outstanding. However, the best thing, truly, was the service. Ever staff member for the entire trip was pleasant, accommodating and helpful. Whether concerning our room, at the bars or restaurants, or around the resort - they were all the best! This was our first trip to Cancun/Riviera Maya and it was memorable!

Plunge pool relaxation!
maxsleitman,
Sun May 28 06:57:17 EDT 2017
Mostly stayed in plunge pool with timeouts for sleep and meals. Thoroughly relaxing! Staff was always helpful, friendly. Restaurants were superlative! Weather cooperated. Bring your own reading material, nothing was readily available on site.

Dreams held up to its name
soarinval12, Springfield, Missouri
Sat May 27 16:22:05 EDT 2017
I took a last minute getaway to Dreams .I had never been to Cancun so deciding where to stay was tough. My stay at this beautiful resort was more than I imagined. The room was huge and beautiful . The staff throughout the resort made my stay the best Ive ever had. Each person greeted you with a warm welcome and a "its my pleasure" after a thank you. The food was plentiful not all of it was great but thats ok I came for the beach . Unfortunately there was so much seaweed I didn't spend too much time there swimming . But that is part of nature and cannot be helped.The pools were marvelous . The whole resort was spotless at all times from top to bottom . Quite impressive. I will always recommend this resort to all who ask . If you have children there is a kids club and lots of activities to do for them .

Lovely Holiday
MissDash123,
Sat May 27 09:20:16 EDT 2017
Today is our last day after two weeks in paradise, we came here for a family wedding from the UK. There was 7 of us in our immediate group but roughly 50 in the entire group. The hotel is in an absolutely beautiful location, the hotel and grounds are SPOTLESS, the staff here work extremely hard to keep it all clean and tidy, the toilets are constantly being cleaned and they do an excellent job. The pool and beach are lovely, there is quite a lot of seaweed on the beach at times but they work very hard to clear it. This is not a resort if you want a quiet relaxing holiday, there are a lot of children and a lot of wedding parties (and so lots of drinking at the pool bar and beach bar), the music is also very loud and played throughout the resort. There is always something going on which is nice although some of the activities are a bit weak - for example the aqua aerobics consists of an unnecessarily long warm up and a silly cool down which take up a lot of the time, I am being picky with this but as the gym isn't up to much for such a large resort, I was hoping for a bit of a pool workout! The gym is tiny but well kept and clean. The morning classes looked good but don't start until 8 which is late I think considering the heat. The restaurants are nice. It's odd that you can't book them in advance so sometimes we had to wait over an hour for the table. Service is generally very slow wherever you are, we did a lot of waiting for food and drinks which was fine because we weren't in a rush but it did mean we often wouldn't finish eating until gone 10pm. The resort staff were in two categories- either an absolute pleasure and couldn't do enough for you or completely miserable and not interested in you at all. Some of the staff who we loved included Ligia (who remembered our name from day one) Deysi in Coco Cafe who was absolutely lovely, Fransisco in Himitsu and Alberto in Oceana. The majority of the waiters in the World Cafe were also great and extremely helpful. The World Cafe food was actually really good quality and a lot of stuff can be prepared to order which was a real treat and really nice. The rooms were lovely and the views great. The organisation of my cousin's wedding day was extremely stressful but that was down to Virgin and not the staff here. It did seem though that every little extra had to be paid for and it wasn't cheap - for example the reception room was only booked for a certain amount of time after which we had to get out - it was a shame because we were having fun and then children couldn't go into the Desires club so we had to kind of wrap the whole thing up. Why they couldn't have just let us have it for a few more hours was a mystery - it's not like they were then able to use it for anything else. We did a trip to Xel-Ha and Tulum, organised from the desk within the hotel. We were told it would take 50 mins to get there and we would be back by 6.30pm. It took over 90 mins to get there and we didn't get back until 8.30 which was just a bit of a pain as we were celebrating a birthday that night. Overall we had a lovely stay here, I wouldn't come back purely because I would definitely chose an adults only resort in the future and the actual resort was overall really small. We had a lot of fun, the place is beautiful and the kids in our party all enjoyed it.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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