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Dreams Riviera Cancun Resort & Spa


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Unlimited-Luxury®   All Inclusive    

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

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Exceptional Values!
Extra Value: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Weddings: Free Symbolic weddings. Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Greening Your Life:Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-872-9
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREM DLXGDN ADJOIN
Two adjoining rooms (458 sq. ft.), One room with king and the other with 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF CLUB OCEAN W JACUZZI
517 sq. ft., King or 2 doubles, Ocean-view, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Bathrobes/slippers, Safe. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (restrictions may apply)
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9am to 10pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room

Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2767 Recommend
2767 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4276 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Son's Wedding
camilyongirl, Kailua, Hawaii
Fri Apr 29 16:10:19 EDT 2016
My son and now daughter-in-law had a beautiful week and wedding at Dreams. For my personal experience, the staff were all very friendly and made it a fun experience for us. The World Cafe staff saw us every day and catered to us in a fun and friendly way. Geyer and Edgar especially - they were our buddies. Carlos in Oceana was very gracious for letting us invade one morning for a family breakfast celebrating our red-hair, mohawk girl. Please tell him sorry Nicole did not come back for a photo with him. It was fun - thank you all for making it a great week. The only issue we had was getting Wi-fi and being able to use our phones and computers. More>

Excellent Kid-Friendly Resort
Dahlia C,
Fri Apr 29 12:26:14 EDT 2016
We stayed for a week with a total of 4 adults and 3 young children. It is an excellent gathering spot that is perfect for families that want to hang by the pool and beach all day, and be close enough to their rooms to hop back for children's naps early afternoon, and also have food options to accommodate everyone. Rooms were spacious and the maid service was very attentive to keeping everything spotless. If we needed anything, room service brought it immediately. They were able to accommodate us with adjoining rooms which was also perfect for the kids to have one another so close. The grounds to the resort were immaculate. I can't say enough about the waitstaff because they were all so unbelievably kind and sweet to the kids. El Patio was a favorite dining spot for the kids and the food was great too. A mariachi band kept the kids entertained, and they were really fun for everyone. The waitstaff in the world cafe was so kind and continuously went above and beyond to assist with getting drinks to helping entertain the kids while the adults ate. It's not required by any means, but I would recommend tipping the waitstaff because they will go out of their way to make every moment of your trip memorable. I can't recall dining in the US and having a waiter anywhere near as kind as the ones we've had at this resort. A side note, food at the Italian restaurant was average, nothing special to note...although great view of the sun setting as we ate. I loved the little coffee shop!! I was so happy to see that the coffee shop had almond milk, since we don't do dairy. That was a huge win. Restaurants continually asked if anyone in the group had food allergies which shows me this is probably something they are very aware of. The restaurants actually list on the menu the gluten free items. If you are GF or Dairy free, there were plenty of options between the many restaurants. Not sure about other allergies. I will say if you are a couple looking for a quiet and romantic getaway without kids around, this resort may not be the right match for you. However if you are a family or a group with kids, this resort is absolutely perfect! Another note, there were lifeguards keeping an eye on everything which was great to see. Mostly tending to kids who bumped in to something or slipped on the wet ground, but definitely a very high staff to customer ratio. I read a lot of reviews prior to coming and as many noted, there were several weddings during the week, maybe even 1-2 a night. But this in no way interfered with anything. Everything went on as normal for the other guests. It was actually fun to see the brides and their wedding parties all dressed up while we lounged in the pool. There is lots of music during the day at the pool and a few evening shows which were fun to watch too. I would highly recommend this resort to families! More>

Family Vacation
Sara M, Saint Cloud, Minnesota
Fri Apr 29 09:36:08 EDT 2016
We stayed here January 16-20th, a group of 4 adults and 2 kids (12 & 11). Arrival was wonderful- welcome drinks for all, quick check-in (rooms were ready immediately), maps, entertainment schedules...everything we needed to get started at the resort. We were asked about the timeshare stuff after check in. I politely declined twice before the salesman conceded. There was no high pressure pitch, but they definitely want you to check out their other properties. We decided not to upgrade, and spend the extra money on excursions. Rooms: Very well appointed and comfortable. Bath amenities were very nice, and even included sunscreen. We didn't have much of a view, but the kids hopped in the plunge pool right away. There isn't much storage, so it was a little cramped with 2 adults and 1 child in a double room. We didn't use the plunge pool as much as I had hoped, but the weather was on the cool side for most of our trip. The screen was loose on the sliding door, but they came and fixed it within an hour. Also, the birthday cakes I requested were in the rooms along with a bottle of champagne-awesome! Resort: Very clean, easy to get around. This is a fairly small resort, so you don't spend a ton of time wandering around. The beach was clean, and did not have a ton of seaweed. The weather was windy and cool, so we were not on the beach a whole lot this trip. Pools seemed well maintained. Bars: They did not have the kids corner beverage station while we were there, but the bartenders were very accommodating. Drinks were good, a little watered down I think. There is no way my husband could down 5-6 shots of tequila in an afternoon, and still be standing for dinner....unless there was some water in those shots (which might be a good thing after all). The lobby bar had the strongest drinks. Food: Hit and miss on this one. The Italian restaurant was a disaster, we got a bunch of incorrect orders, and it was not very good. We ended up getting room service later. Otherwise the restaurants were pretty good for an all-inclusive. Burgers, nachos, etc. by the pool were great. Buffet was good too - we only ate there for breakfast. We had one incident that was disappointing. One of the days it was raining all day, and the kids really wanted to get in the water. We headed out to the jacuzzi, and after about 15 minutes we were told to get the kids out. Apparently no children are allowed in the jacuzzis. We found this strange. The day before this incident we were at the jacuzzi with a bunch of other guests all afternoon- kids included. Ours are 11 & 12, so I am not sure what the concern was. I could understand if we had little ones in the warm water, but we obliged them and sat in our rooms for a few hours until the rain stopped. The kids were pretty bummed out. Overall, I think this was a great hotel all around. Very comparable to the Now Jade, but a little more expensive. We tend not to return to the same place twice, so I am not sure if we will go back. More>

8th visit to DRC in 7 years
Joe C, North Baltimore, Ohio
Thu Apr 28 13:08:50 EDT 2016
My wife and I stayed at Dreams Riviera Cancun April 10th to April 16th. Another fantastic vacation. We take several trips a year and have been to many other all inclusive resorts. This place ranks at the top for the value of a dollar. It's nice to go back to a resort where a lot of the staff has been there for years and remembers your names and greets you with a welcome back or welcome home. The food, drinks, beach, pools, and service are all excellent as usual. The service of the entire staff from top to bottom makes this place stand out from other resorts. I want to send special mentions and thanks to several people. Thank you Victor Hurtado and Karla Ortiz at the front desk for the quick check in service and taking the time to talk with me. Also, Karla, thanks for the cupcakes. They were a nice surprise. Thanks to the entire staff of waiters at Oceana and Seaside especially Orlando, Armando, Rene, and Jose. You guys make our visits special every time. Also, thanks to Jose at the beach bar. Your service and special drinks were outstanding. I also want to send a special thank you to Alfredo at El Patio, the Mexican restaurant. We have known Alfredo for the past seven years and we love him. Make sure to ask for him. He will make your dining experience a special one. We will see you all again soon. More>

The wedding of my dreams
Mia L, Clark, New Jersey
Thu Apr 28 09:31:33 EDT 2016
I experienced the wedding of a friend at this resort in June 2010 and had the best time. It was magical. I knew that one day I wanted to get married here also. They assigned Claudia Rivero as my wedding coordinator. I feel so lucky because she truly made my experience exceptional. Every detail I shared with her she was able to make my vision reality. She has a kind and professional manner. I truly enjoyed my day because she took all the worry out of it. She gave me beauty and peace and I was able to live in the fairy tale we created together. The only issue was that I didn't want it to end. The resort is absolutely stunning. The ambience, the infinity pool, the spa, THE LOBBY! I satisfied with the food but not impressed. We had a complimentary romantic dinner on the beach for getting married and the food was very good for that just too windy at night to be that close to the ocean. We had an ocean front honeymoon preferred club room, phenomenal. Our experience at the infinity pool was great. Santiago was very attentive to us and has great personality which our whole group appreciated. I'm sure we will mention Santiago at family gatherings for a long time to come. Leonarda and Perla did really great hair and makeup at the spa. I was really worried about hair and makeup but they were really good. If your interested in seeing the capacity of what dreams riviera Cancun and Claudia Rivero is capable of feel free to look at our wedding hashtag #CMBwed on Instagram and Facebook. More>



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