Cancun

Dreams Riviera Cancun Resort & Spa


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Unlimited-Luxury®   All Inclusive    

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory and extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean View room or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 and under Stay, Play and Eat Free during select dates.

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

Find more information about Dreams Resorts & Spas.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-872-9
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
FLASH SALE ROH 1
Other Amenities -
Kitchen
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB OCEAN
King size bed or two double beds, Indoor Jacuzzi, Spacious, private terrace with outdoor Jacuzzi, Preferred Club privileges, Preferred location with beautiful ocean views, 443 square feet/41 square meters, King room: Up to 2 adults and 1 child.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9am to 10pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2938 Recommend
2938 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7103reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Beach
TIMOTHY P.
Jun 23 2018
Beach was full of Seagrass and there was always a tractor going up and down beach which was not safe in my opinion because of all the kids around
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Food
TERENCE E.
Jun 23 2018
Food was marginal at best and that is being nice.
Customer Rating: 

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Definitily not a high quality resort
EUGENII F.
Jun 10 2018
Your site rated this resort as 5 golden apples, I have been to over 15 different resorts in my life and I would give this hotel 3 stars at most. Very deceiving ratings system.
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Everything was Good - Not GREAT
RANDY V.
Apr 23 2018
We were disappointed in the buffet restaurant. The staff were not attentive at all. We were constantly asking for something to drink or salt. The food was not good, cold. However the hotel itself was beautiful. The rooms were clean, the pools were nice, plenty of seating everywhere. Loved the infinity pool looking out on the beach. The beach was FULL of SEAWEED! Not a fan of that at all. Not sure we will be back to this resort, but we do love Dreams so I'm sure we will try another one somewhere's else.
Customer Rating: 

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Disappointed in all of the seaweed
BRADLEY M.
Apr 09 2018
We love this resort, but there was so much seaweed in the ocean that we couldn't swim. The resort employees worked tirelessly to keep the beach clean, but the ocean was unbearable.
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Dreams Riviera Cancun
SCOTT P.
Apr 06 2018
Awesome hotel and resort for families!
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Mr. George Moamis
GEORGE M.
Apr 06 2018
First time in Cancun and an "all inclusive" as well. Very impressed with Dreams Rivera
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Mixed bag
PAUL B.
Mar 08 2018
The hotel / resort has many very positive points. The negatives are the too loud music at the pools during the day and sometimes late in the night at beach weddings. We missed an adult pool for Preferred guests
Customer Rating: 

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Phenomenal first time experience
PAUL M.
Mar 05 2018
Dreams Rivera Cancun was my fist trip to Mexico. The location was a great place to visit in Mexico. The ability to see so much and do things outside the resort from this location was great. The staff was allays so pleasant, courteous and helpful. The food and drinks were outstanding. I will recommend Dreams Rivera Cancun to my friends as a perfect place to stay.
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KELLY W.
Dec 30 2017
We had an amazing room, great food. would recommend for a family.
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Good Vacation
JORGE T.
Dec 24 2017
When we arrived, the people were very kind and happy to serve you for any need. We were told we would have to wait three hours to get our room. I kindly accepted that information. Three hours passed and our room was not ready. They apologized and upgraded our room free of charge if we waited another 45 minutes. I kindly accepted the offer. Four hours have passed of just and we are just anxious to get our room as we were tired from the flight and would like a little nap before the fun. We got our room number and keys and we went on our way. Only problem was that when we opened the door there was someone already using that room. Luckily they were not in there at the moment. At this point i was very irritated and had to walk all the way back to tell them of their mistake. They got defensive and didnt even apologize for the mistake and just gave us a different room. Poor check in service for my experience. Other than that, it was a great time. The workers everywhere were the nicest people you can meet and seem like they love to give you a perfect stay. The beach water was not the cleanest due to many many sea plants. Jellyfish almost everyday. Overall it was a good vacation. Would recommend to friends and family.
Customer Rating: 

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TripAdvisor Traveller Reviews
Great Restaurant
Keith C,
Sun Jun 24 19:25:05 EDT 2018
We had the best time last week at the Dreams Riviera Cancun. The Italian Restaurant was outstanding. We had great food and great service! Special thanks to our waiter - Teo, our portofino - Efrain, and our hostess - Greece! They were fantastic!

Amazing Wedding Week - June 2018
Natasha k, Brooklyn, New York
Sun Jun 24 16:38:27 EDT 2018
Number of guests: 35 Occasion: Wedding Group ages: 27-80 years old Dates: June 3rd, 2018 - June 10th, 2018 Overall all the guests, my husband, and I loved the resort. The resort was just the right size, with everything walking distance. The resort space was beautiful, clean, and well taken care of. Upon arrival we were greeted by friendly staff with water, cold towels, and drinks of choice. Given that we had a large group with us we didn't have an issues with getting spots by the pool or the beach. There were plenty of seats available throughout the resort, but seats by the infinity pool would get taken up faster then seats around the other pools. Towels were given to guests with no issues and you can take as many as you needed. Room: The rooms were quite spacious, clean, and you have options of various categories. We had a tropical ocean view room on the 5th floor in the building towards the left side. We had no problems with our room and our guests were spread out in various parts and also had good rooms. Food: This is the one thing both our guests and we wished was better. The food at the world cafe wasn't that great. Numerous times we noticed flies sitting on the food and brought this up to the manager who just waved them off. We felt that some of the selections weren't cooked properly or were fresh. Food at the specialty restaurants was better then the buffet.Unfortunately, myself and a few other guests got sick with stomach issues due to food. This was the only downfall of the trip. Entertainment: If you are looking to have an active schedule with things to do this is not the resort for that. There was an entertainment team and from time to time they did have water aerobic, live music, and a lounge located above the Japanese restaurant. However, it was not an abundance of things to do daily. The resort did offer a kids club. Wedding Coordinator: Our onsite wedding coordinator was Fernanda, who was an absolute sweetheart and professional when it came to being there for out wedding. Fernanda literally took our vision and turned into reality. Fernanda listened carefully, paid attention to the detail, made suggestions, and simply made our wedding day the most amazing day of our lives.Our ceremony was located at the North beach at 6:00 pm, cocktail located on the Terrace at 7:00 pm, and reception in the "wind room" ballroom from 8:00 to 12:00 am. We absolutely loved all of the locations we selected for our wedding and couldn't have asked for a better coordinator and team to assist us during our special moment. In terms of weddings, Dreams is one of the best resorts to consider having your special day. The attention to detail, care, love, and professionalism offered by their staff is outstanding and they are great at what they do. Overall, we had a pleasant experience staying at Dreams Riviera Cancun. As mentioned above our only downfall to the resort was the food, which both ourselves and our guests thought deserved better. Unfortunately, it is hard to find a resort to have all five stars in everything. I would absolutely recommend this resort to any future brides and grooms, you will not regret your choice.

Not bad but beach full of seaweed
m3006, Philadelphia, Pennsylvania
Sun Jun 24 16:04:07 EDT 2018
Decent food for an all-inclusive. Staff was attentive but constantly asking for tips. This is a better resort for couples than families. The pools are nice, but unlike other large Cancun resorts, they do not have slides or many other pool activities for children. Do not splurge for the plunge pool suites, unless you have kids that like to jump in them early in the AM or late at night. There is zero privacy for a couple. Beach was extremely disappointing. Was full of seaweed and there was a 2-3 foot wall of seaweed to cross. The resort did try to clean it, but it washed up as fast as they cleared it.

Top Notch!
lbecker1s, Saint Louis, Missouri
Sat Jun 23 08:58:03 EDT 2018
My mother and I traveled to this marvelous place. We had no idea the "Royal Treatment" we were about to receive. Enrique, Rosalino, and Clever were just beyond words the most friendly and wonderful at the lobby bar. In fact, we found ourselves going there just to chat! Our room was luxurious with a pool too! The French restaurant was our absolute favorite! But not to discredit all of the other restaurants because they were just as amazing. From the front desk staff to the house keeping, they were always so tentative and wonderful as well. If I could, I would return as quickly as possible! Thank you for helping my mother and I have the trip of a lifetime!

Beautiful Resort
jonlongrealestate, Tomahawk, Wisconsin
Sat Jun 23 05:42:28 EDT 2018
We had a great time, although the weather was less than idea, the staff was wonderful, the room was amazing and the pools and beach were great! I highly recommend. This was one of the best resorts we have been to and plan to go back. I was floored at the service from pretty much everyone.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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