Cancun

Dreams Riviera Cancun Resort & Spa


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Unlimited-Luxury®   All Inclusive    

Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean View room or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-872-9
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREF CLUB OCEAN W JACUZZI
517 sq. ft., King or 2 doubles, Ocean-view, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Bathrobes/slippers, Safe. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9am to 10pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2938 Recommend
2938 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5980reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
MUST Go Resort!
Nikole J, Raleigh, North Carolina
Thu Jul 20 10:43:49 EDT 2017
Perfect Vacation with Kids ages 10, 5, and 3 Practically perfect!  We are a family of 5 and vacationed mid July.  The pictures do not do this place justice...BEAUTIFUL!  We are huge international travelers with the goal of this trip to be relaxing.  Resort is not huge so navigating is easy. They are sold out this week and we have counted 5 weddings taking place. However, you would never know it by the crowds.  We have never felt cramped in the pools nor had to wait for a table at any restaurant. Travel Tips:  We went to Dollar Tree and stocked up on Sand Toys and Beach Floats.  Our goal was to save money and not have to purchase them there. We also plan to gift them to another family when we leave...Also, we were unsure of the variety that they'd have. Well worth it.  The one gift shop that sells beach toys is beyond expensive. Case in point $24 for a regular size of Sunscreen or 2 for $40...So, bring plenty of that too.  We also stocked up on cheap sunglasses, Aloe Vera (just in case), and coloring books/crayons.  The coloring is because we enjoy a sit down meal  and like any relaxing restaurant on vacation it might take awhile.  Our kids were content with coloring (oldest doing puzzles/word searchs). Only one restaurant (Oceana) provided coloring for the kids.  BUG SPRAY!  You are in paradise in the middle of the jungle.  There are mosquitos.  Resort does their best but don't be miserable bug spray is something easy to bring so you don't have to be eatin' alive.  Room:  We travelled with my mother/stepfather and had connecting plunge pool rooms.  When booking we were unsure if this was necessary.  We LOVED it...and by we I mean the kids.  Night Night Swims became a ritual and the plunge pools are much larger than they seem. Rooms were clean and smelled fresh everyday.  My husband was most thrilled about the huge walk in shower.  Grab pool towels or you'll be using bath towels. Food/Drinks:  Try everything, it's included. You have to make reservations to Himitsu for the Hibachi style tables. If you've been before and it's not a favorite than this won't be special. We saw it as an opportunity to expose our kids with out the additional cost of going in the US.  Per a recommendation we showed up at 3pm to wait for the 4pm opening of reservations.  You can't make them in advance and you must go the day that you want to dine. We sat and read while we waited. At 330pm they let us in to sit in the AC (a good size line at this point).  The chef had some sushi and snacks along with water. At exactly 4pm they started taking reservations.  Note that there is only 2 hibachi tables.  Also, the Hibachi style is a set menu.  Only restaurant negative is Portofino...the food and menu is on point and delicious.  But, the restaurant is HOT.  They can't seem to get it cool so as much as we enjoyed the food when we did return we were sweating before we could get drinks.  We left...Hopefully, this is resolved before your visit.  On Wednesday and Saturdays at 130pm they have Coco Locos at the pool.  They are huge coconuts with a drink concoction.  We loved the concept but the drinks weren't for us.  Talking about drinks don't be shy asking for a specific rum, tequila, etc.  They won't mind giving it to you but if you don't specify than you get the house liquor  which I can't tell a difference. Kids Club: We are used to kids clubs on the Disney Cruise. This is not Disney but they do a fantastic job.  Suggest looking at the Sundial (flyer of daily events that's put into your room the night before) for activities in the Explorers Club.  If the activity is not of interest there isn't much else to do.  Once we had conversations with our kids and let them go during their approved activities they were happy.  Some activities that our kids loved was the ice cream eating contest, piñata party, video games, and the beach campout. Kids have to be potty trained and the Explorers Club is ages 3-12.  More geared to the younger crowd but my oldest still had fun. Beach:  Our first day the beach was magical.  Waves were nonexistent almost cove like with Crystal clear water.  Kids enjoyed looking at the small fish and playing in the sand. After that first day the seas were rougher.  That brought seaweed and lots of it.  The resort does their best to clean it.  Tips Please TIP:  The staff will treat you amazing no matter what. But, tip and you'll be royalty. For the 5 of us we tipped $10USD for sit down lunch and $15USD for dinner. We tipped $1 a drink including kids smoothies. Also we left $3 for the housekeeper and another $3 for the mini bar attendant.  For these small acts we had plenty of fresh towels and the mini bar was stocked with our favorite drinks.  You've kept with me this far...a few more things... We met the resident falcons.  How cool! Kids got to hold them too.  Their job at the resort is to keep pesky birds away so your not dodging poop or fighting to keep your food.  Luz at the concierge desk...She is a gem and such a special addition to the team here.  My stepfather is diabetic and ran out of test strips.  She worked with a lot of local pharmacies to arrange delivery of the test strips.  When this didn't work she went herself to find them. She never seemed put out.  She could have easily said no but she was determined to help. She is amazing and we hope that the Dreams Management Staff recognize her for her commitment to us the guests. Carla Ortiz and the online Facebook team need a huge kudos as well.  When planning and waiting for our trip we liked the Resorts Facebook page.  Our kids were so excited to be able to order "anything they wanted".  Which translates to smoothies and ice cream.  But, my oldest loves crab legs and threw me a curve ball.  "I cant wait to eat crab legs!"...shoot do they even serve those?  I inquired to the Facebook team.  The crab legs are not included as part of the all inclusive but they were determined not to tell my son "No."  So, they worked with the Executive Chef and got him crab legs at dinner one night.  Hospitality at its finest! This resort is super special!  We can't wait to return!

Honeymoon
Nburt86,
Thu Jul 20 08:30:44 EDT 2017
We had our honeymoon at Dreams Riveriera and have to say that it was amazing. The personal touches were lovely and a nice surprise. The food was lovely and there was always a great selection. The entertainment staff were brilliant and there was always something fun to do or watch and the shows in the evening were brilliant. Would definitely recommend staying here!!

Exceeded expectations
Linda R, Philadelphia, Pennsylvania
Thu Jul 20 02:55:15 EDT 2017
The resort is just as beautiful as it is on line. The staff is very friendly and accommodating. I loved the fact that after first day, all of the restaurant hostesses remembered that my granddaughter has a nut allergy.

Anniversary Family Trip
Floyd A, SAINT GEORGE, utah
Wed Jul 19 18:18:00 EDT 2017
We were treated like Kings every need was attended to the staff was always friendly and catered to our every request. The food was well prepared and the variety is good with many restaurants to choose from. My only complaint is it was hard to get a cold glass of milk. At dreams as an all inclusive resort you did not have to wear a wrist band. That was a pleasant surpise. Since our daughter treated us to this vacation for our 40th wedding anniversary I cannot comment on the dollar value. But it was a wonderful relaxing trip.

Great Design of the Rooms and Property
Dona A, Rockville Centre, New York
Wed Jul 19 10:28:22 EDT 2017
The Resort was beautiful and the people are so warm and inviting. One major problem. The mosquitos are out of control at night. Otherwise a fantastic resort for couples, family and of course a destination wedding. Everyone was unique in its own way.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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