Cancun - Sandos Playacar Beach Resort & Spa

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Hotel Apple Rating:

Apple Vacations Customer Satisfaction Score:

TripAdvisor Traveler Rating:

Based on 4308 reviews

All Inclusive Value Plus

Family: Second child 12 & under Stays, Plays, & Eats Free.

Playa Del Carmen - Come to do it all...or nothing at all. Sandos Playacar Beach Resort & Spa is an exceptional All-Inclusive beach resort set along a wide stretch of glorious white sand caressed by the turquoise blue of the Caribbean Sea. Spend long, peaceful days steeped within the refreshing waters of one of four gorgeous swimming pools, including a separate pool area set-aside exclusively for adults. Enjoy an exciting variety of on-site watersports at no extra charge, or try your hand at a game of tennis on one of four floodlit courts. Kids and teens enjoy carefree days with new friends and peers at their own separate clubs and activity centers. Savor delicious Italian, Brazilian and Mexican cuisine at three remarkable specialty restaurants, with no restrictions on the number of nights you choose to dine at either (reservations are required). Elegant, welcoming, comfortable, and priced just right! At the Sandos Playacar beach Resort & Spa, everything is provided for your enjoyment & pleasure...everything. 460 air-conditioned rooms.

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JUNIOR SUITE GARDEN FAMILY
1 King or 2 Dbls in this Hacienda Junior Suite, Living area w/dbl sofabed, Balcony w/garden vw, bathroom w/shower, Hairdryer, satellite TV, safety box, Minibar stocked w/water, soft drinks, beer, family of 5 with 2 adults and 3 kids.

Other Amenities -

Air Conditioning
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite

RE OCEAN VIEW SUPERIOR ROOM
King bed, Balcony with oceanview, Marble bathroom with shower, Hairdryer, SatelliteTV, Minibar stocked with water, soft drinks and beer, Safety box, Bathrobes, Amenities of Royal Club

Other Amenities -

Air Conditioning
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite

JUNIOR SUITE GARDEN VIEW
1 King or 2 Dbls in this Hacienda Junior Suite, Living area with double sofabed, Balcony overlooking forest/gardens, Marble bathroom with shower, Hairdryer, SatelliteTV, Minibar stocked with water, soft drinks and beer, Safety deposit box.

Other Amenities -

Air Conditioning
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite

STANDARD ROOM
1 King or 2 dbls, Gardenview, Balcony, Marble bathroom with shower, hairdryer, A/C, SatelliteTV, Minibar stocked with water, soft drinks and beer, Safety box

Other Amenities -

Air Conditioning
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite

STANDARD SGL PARENT W/CHILD
1 King or 2 dbls, Gardenview, Balcony, Marble bathroom with shower, hairdryer, A/C, SatelliteTV, Minibar stocked with water, soft drinks and beer, Safety box

Other Amenities -

Air Conditioning
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite

HOTEL LOCATION

Sandos Playacar is located in the glorious resort area of Playacar, on the corridor between Cancun and Tulum, facing the island of Cozumel. The Xel-Ha natural aquarium and the incredible X-Caret ecological theme park are a short distace away.

Address: PSEO XAMAN-HA, LOTE 1 MANZANA 1
PLAYA del CARMEN
QR

MX

Local Phone: 011-52-984-87...

Toll Free Phone: 1-877-888-GALA

Fax: 011-52-984-873-1169

Website Address: www.sandoshotels.com

HOTEL FACILITIES

Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)

Shopping Mall Nearby (10 minutes)

Pools
Number of Pools: 5
Outdoor Pools: 5
Guests have a choice of four beautiful pool areas, including one specially set aside exclusively for adults.

Golf: NEARBY
Playacar Golf Club, 5 minutes away
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $150.00 (approx.)
Cart Fee: Included
Club Rental Fees: $30.00
Caddy: Not available.
Lessons Available

Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: Complimentary.
Pro Onsite

Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary

Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge

HOTEL DETAILS

Sandos Playacar is a deluxe 5-star resort hotel located on a wide, white sandy beach in the gloriousRiviera Maya. Each of the deluxe guest rooms & suites is handsomely decorated with a private balconyor terrace, security safe & a small refrigerator.
This resort has been awarded the "Deluxe All-Inclusive 5 Stars Hotel" designation bestowed upon only the most outstanding resorts in the world. Amenities include 24-hour room service, evening entertainment and 4 lit tennis courts.
Beach: The Sandos Resort features a remarkable beachfront location along a wide stretch of gleaming white sand against the sparkling clear waters of the beautiful Caribbean. Relax beneath the shade of a palapa, or enjoy a day of snorkeling and windsurfing.
Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 460
Year Opened: 1996
Credit Cards: Visa, Master Card, Diners Club, Discover, American Express

HOTEL RESTRICTIONS

No pets allowed. Children under 6 years old are not permitted in the Italian or Mexican restaurants after 7 pm. Casual elegant attire is required at all the Ala Carte restaurants. Men are reqd to weardress shirt,pants&shoes. No Springbreakers. Min age 21

DINING

Sandos Playacar Beach Resort & Spa features 1 meal plan options:

All Meals, Drinks & Tips-FULL

There are 6 Restaurants at Sandos Playacar Beach Resort & Spa:

El Gaucho Steakhouse - A la carte restaurant offering Steakhouse cuisine. Reservations should be made one day in advance.

Brocolino - An a la carte specialty restaurant serving Italian cuisine from 6:00 to 11:00 pm (closed on Tuesdays). A formal dress code is required, and reservations should be made one day in advance at the Public Relations Desk. Smoking not permitted.

Fonda Los Alcatraces - An a la carte specialty restaurant serving Mexican cuisine from 6:00 to 11:00 pm (closed on Saturdays). A formal dress code is required, and reservations should be made same day at the Public Relations Desk. Smokingis not permitted.

Ola-la Restaurant & Bar - A casual buffet restaurant located by the pool area, serving breakfast 7: 30 am to 10:00 am) and lunch ( 12:00 noon to 5:00 pm).

Gran Festival Buffet - The main buffet restaurant offers a casual atmosphere, and is open for breakfast (7:00 to 11:00 am), lunch (1:00 to 4:00 pm), and dinner (6:30 to 10:00 pm).

French Restaurant - A la carte restaurant serving Gourmet French cuisine. Reservations should be made a day in advance.

ACTIVITIES & ENTERTAINMENT

Daily Activities & Entertainment:

The Galavants Animation Team offers special activities throughout the day, plus Bike Tours, Beach Volleyball, WaterBasketball, Bingo

Nightly Activities & Entertainment:

"Dance On" Disco (closed Mondays), daily shows in the Gala Theater, Tennis Club everyevening from 5:00 pm to 11:00 pm.

CHILDREN'S PROGRAMS

The hotel offers specially trained personnel to supervise & entertain children (between 4 to 12 years of age) plus special activities for juniors up to 17 years old. Hours are 10:00 am to 11:00 pm. Ages 2 to 3 years must have a parent with them.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.
Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool

Babysitting Fee: $15.00 per hour
Advance Notice for Babysitting: 5 hours

The Kids Disco is available selected evenings from 8:00 to 9:00 pm, and the Teens Club is available every evening from 5:00 to 11:00 pm. Kids even have their very own cafeteria in the Mini Club.

Apple Vacations Customer Satisfaction Score

Overall Rating 4

Hotel Average

What to expect

3.5

Food Quality

Comfort

Cleanliness

4.5

Service

794 Recommend
794 past Apple Vacationers would recommend Sandos Playacar Beach Resort & Spa to their friends and family

TripAdvisor Web Reviews

Overall Rating 4.0

Based on 4308 reviews

What to expect

4.5

Location

4.0

Rooms

4.0

Service

4.0

Value

Latest Trip Advisor Review >>

Apple Vacations Traveller Reviews

Sandos Playacar Beach Rerot is Fantastic!

TERRIE H.

May 06 2013

Everything at the Sandos Playacar Beach Resort was great! We have stayed there two other times, and we weren't dissapointed on our thrid stay! If anything they have improved some areas! They have even added a small mini-golf course! The staff was very friendly, you never saw anyone just standin .. More>

Customer Rating:

Will be going back.

DUANE G.

Apr 08 2013

Over all this resort gets a 95% satisfaction rating. Every aspect meet or exceeded our expectations. The 5% down grade was for the buffet food, could have been better, not a lot of flavor or variation over the week. The Ala cart restaurants were excellent and accommodating to our larger group. This .. More>

Customer Rating:

transfer

SCOTT H.

Apr 06 2013

WE did not use the airport transfer as we chose to ride in a private shuttle that directly took us to our hotel. .. More>

Customer Rating:

Recommended Hotel in Playacar

MICHELLE T.

Apr 04 2013

Great hotel for adults or kids. Different sections accommodate each type of traveler from a kids area, to and adults only section, and even haciendas in between if you bring a group of travelers. Food is better than most all inclusives and the beach is very big. I would stay here again. Locatio .. More>

Customer Rating:

Family vacation.

RABIH C.

Apr 02 2013

We are a family of 5 who just got back from trip. We stayed at Sandos playacar and had an awesome time. First trip to Mexico with Apple vacation and certainly won't be our last. The entertainment staff at the resort were awesome and made the trip extra fun. The resort has endless options for fun at .. More>

Customer Rating:

Great Vacation

RICHARD H.

Mar 27 2013

We have done many vacations with Apple and this one was the best, when you put everything together. .. More>

Customer Rating:

Overall Hotel & Transfer service.

LINDA N.

Mar 26 2013

Great Hotel for the price, Front Desk Service Excellent. Food adequate, Drinks very good. Grounds Beautiful and clean, Awesome beach, missed a sswim up bar in beach section. Room service had some probs, orders incorrect. Maid service needs checklist, they kept missing something daily, no toile .. More>

Customer Rating:

Can't Wait To Return!

YVONNE C.

Jan 24 2013

Sandos Playacar was a perfect and beautiful resort! Staff was happy and friendly at all times. Weather was gorgeous and we will be returning as soon as possible! .. More>

Customer Rating:

sandos playacar

KIMBERLY S.

Dec 29 2012

We are a family of four and thouroughly enjoyed this resort. We all agree that we would return. Friendly service, small venue that you become familiar with the staff. Very nice. .. More>

Customer Rating:

A rotten APPLE

HOWARD M.

Dec 19 2012

We have watched apple drop to a very low rate vacation nightmare! A true vacation mill. .. More>

Customer Rating:

Spotless Resort

JON C.

Dec 18 2012

This was my first time staying at Sandos Playacar Beach resort and spa but it will not be my last. It was simply amazing. The resort is spotless! I do not think I have ever stayed at a resort that was so pristine. The pools were sparkling everyday. The staff at the hotel were very friendly and .. More>

Customer Rating:

TripAdvisor Traveller Reviews

Freaking AH-mazing!

Ashley4200,

May 23, 2013

This was my first time out of the country and pretty much my first vacation and I had a blast! Maribel was very sweet and has great service! Erik and Jose were the best behind the bar and another 2... More>

A little disappointing

Shirleygirlie67, Glenrothes, United Kingdom

May 23, 2013

Being a Royal Elite member, I was first disappointed with our room on arrival, compared to the last 2 times we have spent at the Sandos Caracol the standard of accommodation at the Playacar is... More>

Sandos Playacar Entertainment Team

Whitnee J, Missouri

May 22, 2013

The entertainment team at Sandos Playacar resort was AMAZING! They were so much fun and very energetic all the time and made my vacation one to remember! The connection with their guests was... More>

Great Place

JEDATA, Las Vegas, Nevada

May 22, 2013

Great place to bring the family.. Lots of great fun and entertainment... Great staff.. 7 day trip well worth it.. Zumba, disco, soccer and volleyball on the beach couldn't ask for more..oh and all... More>

Great Resort!

gcharney, Boston, Massachusetts

May 22, 2013

We stayed at Sandos Playacar last May and had an absolutely great time. If you are looking for a 5 star fancy resort, this isn't it. But if you are looking for a comfortable resort with a great pool... More>

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.

	APPLE RATINGS: Exceptional Standard of Service & Quality; Luxurious;
	Superior First Class; First Class; Comfortable; Modest
	Superior to other hotels with the same rating; Superior to other hotels with the same rating