Cancun

Secrets The Vine Cancun


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Unlimited-Luxury®   All Inclusive    

Crystal Award Winner: Best Destination, 2014
Crystal Award Winner: Best Hotel Chain 2011-2016
Crystal Award Winner: Best Staff & Service - Mexico, 2013 & 2015
"Best Hotels in Cancun" Silver Badge Winner: U.S. News & World Report, 2014
Gold Magellan Award: Wine & Food Festival, 2014

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to US and Canada and more. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets The Vine Cancun is a contemporary, adults-only haven offering the ultimate in luxurious-personalized service. Combining the natural beauty of the Yucatán Peninsula with the elegance and Unlimited-Luxury of a world-class resort, you'll be awed by the resort's ultra-chic vibe.

Indulge in an expansive array of cuisine and bold flavors at each dining venue. Choose from five ŕ la carte gourmet restaurants, a buffet, and a café, where reservations are never required. Your Unlimited-Luxury privileges include all meals and top-shelf spirits. Unique to Secrets The Vine Cancun, enjoy Sommelier-led wine tastings, including some of the world's finest wine collections with wine pairings and education. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor and See, available from 6pm. to 1am (transportation not included).

Secrets The Vine Cancun offers beautiful guestrooms and suites, complete with Italian porcelain floors, teak wood furnishings, a private terrace or balcony, a luxurious bathroom, and much more. If youd like to experience an even higher level of luxury, the Preferred Club is for you. Enjoy Preferred status and amenities, special concierge services, private swimming pool, an upgraded room or suite, in-room internet access, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in monthly beach clean-ups and the annual clean-up of the Nichupte Lagoon area. The resort implements programs to conserve water, electricity, and energy. Additionally, the resort participates in Earth Hour, hosted by the World Wildlife Fund (WWF) every March. During June and September, this resort also assists with sea turtle protection and release.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
This Beachfront property is located in Cancun's Hotel Zone.
Address: Blvd. Kukulcan km. 14.5, Lot 38/38b
Cancun
QR

MX
Fax: 972-370-9160
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (Half a mile away)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Three Infinity pools and a Preferred Club pool
Golf: NEARBY
18 holes at Playa Mujeres Golf Course
Travel through 12/19/14 - 1 round golf per paying adult per day included. Cart fee and prime time play fee for golf before 1 p.m. - 2 p.m. depending on season is not included and does apply. No-show/cancellation penalty applies.
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Modern, chic resort with a South Beach feel. Spa Cenote design, the Winery (wine cellar) wine tasting area, large balconies with view of both the ocean and lagoon - sunrise and sunset. Check-in: 3:00PM
Check-out: 12:00PM
Total Rooms: 495
Year Opened: 2012 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREFFERED MASTER SUITE OCF
1324 sq. ft. Suite design, television lounge with pull-out sofa, and main living area with dining table. One king bed and an in-room soaking tub. Corner terrace features views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED MASTER SUITE OCEAN
1324 sq. ft. Suite design, television lounge with pull-out sofa, main living area with dining table. One king bed and in-room soaking tub. Corner terrace features views of Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED DELUXE OCEAN VIEW
These rooms are 475 sq. ft. and offer a personal receptionist concierge, one king or two queen beds, Preferred Club amenities, and a private furnished balcony with views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE OCEAN FRONT
These rooms are 770 sq. ft. and offer a seating area in entry room, separate seating area inside the room, king bed, and private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED JUNIOR SUITE OCEAN
712 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED HONEYMOON OCEAN FRON
770 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED HONEYMOON OCEAN VIEW
770 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of the Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE OCEN VIEW
These suites are 1324 sq. ft. and offer a king bed, pull-out sofa, and lounge area. They offer a private furnished corner terrace with views of the Caribbean Sea and Laguna Nichupte, as well as an in-room tub and main living area.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
One king or two queen beds. Views of the Caribbean Sea and Laguna Nichupte from the private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE OCEAN VIEW
These rooms are 770 sq. ft. and offer a king bed, seating area in entry room, separate seating area inside room, and private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DEALOFTHEDAY PREFERRED CLUB NR
Other Amenities -
Kitchen
JUNIOR SUITE OCEAN VIEW
712 sq. ft. Seating area in entry room, separate seating area inside room, one king bed. Views of Caribbean Sea and laguna Nichupte from the private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE OCEAN FRONT
These suites are 1324 sq. ft. and offer a balcony, king bed, and lounge area with pull-out sofa. There is a main living area with dining table, in-room soaking tub, and a corner terrace with views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room Service
DINING
Secrets The Vine Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Secrets The Vine Cancun:
Dragons - Elegant, eclectic fine dining celebrating the distinctive flavors found in the Far East. Sushi Bar with Fully Trained Master Sushi Chef. Open for dinner from 6 p.m. to 11 p.m. Dress Code: Casual Elegance. Approximate seating capacity: 140.
Market Cafe - International breakfast and lunch buffet, and a la carte Mexican restaurant for dinner. Attire: Casual.
Barefoot Grill - Relaxed atmosphere near the pool area with light lunch specialties.
Sea Salt Grill - Peruvian cuisine a la carte with a pre-Hispanic touch.
Olio Mediterranean Cuisine - Flavors from Tunisia, Morocco, Greece, and Spain prepared fresh daily. Panoramic view of the Nichupte Lagoon. Open for dinner. Attire: Casual.
Nebbiolo Ristorante - Indoor & outdoor dining. Antipasta Bar and stone pizza oven with classic Italian specialties.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Daily themed shows, presentations, or other entertainment will be conducted each evening.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1077 Recommend
1077 past Apple Vacationers would recommend Secrets The Vine Cancun to their friends and family
TripAdvisor Web Reviews
Based on 8654reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Not a 5 star unfortunately.
efghijklmnop,
Wed Aug 16 17:30:51 EDT 2017
My husband and I had high hopes for this hotel, as we were celebrating our anniversary, Sans kids. This adult only facility is beautiful inside and out, but I would put it as a four-star not a 5. The food was not very good and the service was not as great as we had been told prior. It is all inclusive, however everything else around the hotel is super expensive and you are nickel and dimed to death. It was clean inside and the beds were okay, but there was a musty smell throughout the hotel. The best part of our trip was seeing the sea turtles come in to lay their eggs at night. However, this hotel was the only hotel that would not turn off their front lights. This prevented the turtles from laying their eggs. Hopefully they have changed their tune, as all of the other hotels along the beach were in compliance. Also, if you want a quiet Hotel, this is not the hotel for you. People are up late and the music is loud. There are much cheaper hotels along the beach that would probably have been a better fit for us. Make sure you research all of the hotels along the strip before you decide.

Beautiful hotel but don't go preferred
KerryB1991, North Ayrshire, United Kingdom
Wed Aug 16 13:07:27 EDT 2017
Secrets the Vine is a stunning hotel - it is very very quiet and quiet a trip away from the strip. Good for a honeymoon or an older couple - it was a bit too quiet for us. We upgraded to preferred club for one week of our stay which meant we had an amazing room with stunning views however we didn't even use any of the other privileges. The rooftop pool was too quiet for us especially. The food at the hotel was average, we were pretty disappointed. We were there for 2 weeks all inclusive and only really liked the Italian restaurant so we ate out a lot. The cocktails at each bar were lovely. The Thai restaurant was nice, the steak restaurant was very poor (awful quality of steak) and the mexican was terrible. It would have been nice to have a buffet restaurant at dinner and not just at breakfast. Also because of the a la cart dining my boyfriend had to wear long trousers every night which he wasn't too happy about in the heat! The staff were all lovely and very helpful. There was a slight mishap however in that we weren't moved rooms when we were supposed to (2nd week) therefore at check out we were asked to pay for 2 weeks preferred rather than 1 week which we had booked. Once i explained that noone had moved us the charge was wiped which we were thankful for. The night time entertainment was a bit old fashioned for us, but was busy with a lot of older guests. The hotel is stunning and really luxurious however if you are a very young couple then i'd book somewhere else as it might be a bit boring!

Truly Amazing
tiffanytakahashi, Atlanta, Georgia
Wed Aug 16 07:44:29 EDT 2017
Wow what an experience. My husband and I spent 6 days at the beautiful Secrets the Vine to celebrate our 10 year anniversary. This is probably one of the best vacations that we have had. We did the preferred guest option and it is worth every penny. The hotel and rooms are modern and absolutely beautiful. We stayed on the 27th floor and the views are amazing. There are plenty of activities to keep you busy at the resort and then of course there are tons of things to do outside the resort. The staff is awesome. They are friendly, helpful and most of all they make sure that the guests are happy. I would like to personally give a special thank you to our Butler Miriam, such a lovely person. She helped make the experience even better then we expected. I highly recommend that if traveling to Cancun to stay at Secrets the Vine. We will definitely be back.

30th Birthday Vacation
khagan20, Plano, Texas
Wed Aug 16 05:24:28 EDT 2017
Last year I celebrated my 30th birthday at the Vine and it was so amazing that I will be back to celebrate turning 31st in September from 9/16-9/22!! We upgraded to privileged and it was absolutely worth it! The view from the room was breathtaking, the food was delicious, the staff were so kind and attentive and the drinks were flowing. The servers around the pool work so hard, be sure to thank them and tip them (its not required but they are so deserving). Exceptional service and a beautiful clean resort, I have no complaints!

If you want the best dinner experience
stevensons226,
Tue Aug 15 20:36:52 EDT 2017
My wife had booked a trip to secrets the vine. So far it's our fourth night here, we have enjoyed the pools, the restaurants, the bars, and most importantly the people that work here. Always there to greet us with a smile. We are happy about some things and not so happy about others. We really enjoyed the attentiveness of the people, super nice , even tho it's an all inclusive make sure to tip them, take plenty of cash. Our first night we ate at the grill restaurant on the 12th floor. The wait was long and the steak was very hard to eat, so bad first experience, the people next to us said the same thing. Second night: best dinner ever, during the day we were greeted by a charismatic waiter that told us about a paid dinner for two at the seaside grill restaurant. My wife said yes and we had the most enjoyable night beach front to the sound of the ocean hosted by a man who loves his job and is magnificent at it, his name is Marcos. Ask for Marcos down near the seaside grill. We had amazing lobster and enjoyed a chilled bottle of wine as seaturtles came to shore to lay their eggs below where we were eating. His professionalism and his willingness to work so hard to make our stay worth while was amazing. A++++ , the hotel should recognize him as an excellent employee. Second best hot spot, the Italian restaurant on the 12th floor, order the pizza it's amazing. Waiter also very nice, Sylvester. Very nice person and so are the girls at the front. Most amazing spot we tried recently was the Mediterranean grill called Oilo. We were waiting for a table and was greeted by the most charming waiter called Boris. He heard we wanted a special table and since it's our anniversary, he ran around setting it up so that we are happy. Boris told us this was going to be a memorable night and he was right. We asked for recommendations and Boris had mentioned a few of his personal favorites. As he paired it with the wine of our choice, we started to enjoy the view and asked for photos. As the food came out, the falafel was amazing , the shawarma was the most delectable meal and every bite was an experience. My wife and I loved the meal so much we were surprised and asked who the chef was. She was a very nice and excellent at her job, hands down one of the best restaurants in secrets the vine because of the chef her name was Mary. She came out and we took photos with her because Boris surprised us with an anniversary dessert. It was amazing as the chef explained what they were. We thanked them and especially the most charming waiter secrets the vine has to offer is BORIS. I recommend starting your trip with Boris because he loves his job and the hotel he represents and we appreciate excellent service and food. We will come back next year and send our friends to Boris, so that they start their trip right along with the chef. Things to work on: Room service: Needs Lot of work Entertainment: we wish there was more areas not just one place , so it's limited Breakfast buffet: bring eggs Benedict to the menu please



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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