Punta Cana

Hard Rock Hotel & Casino Punta Cana


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All Inclusive    

Exceptional Values!
Extra Value: Receive up to an $1800 resort credit (booking dates, travel dates, duration, and usage restrictions apply).
Golf: Unlimited rounds of golf for all in the room instead of Limitless Resort Credit (20% service fee plus restrictions apply)
Honeymoon: Bottle of sparkling house wine, mini-cake, honeymoon dinner, in-room breakfast, hydro spa tub experience, and welcome note from Colin Cowie (restrictions apply).
Family: Two kids ages 4-12 Stay and Eat Free (booking dates and travel dates apply).

The incredibly cool Hard Rock Hotel & Casino Punta Cana brings uncompromising, all-inclusive luxury to Punta Cana on one of the most beautiful beachfront locations in the Caribbean. This contemporary, rock 'n roll resort offers 13 outdoor pools with gorgeous views of the Caribbean Sea and a secluded lagoon. Every spacious and rock 'n roll-decorated guest room features a private balcony, WiFi, LCD satellite TV, and hydro spa tub.

The resort also offers a magnificent state-of- the-art spa, Body Rock® fitness center with instructors, and a Jack Nicklaus-designed golf course. Enjoy a delicious choice of international cuisine in nine different restaurants along with 24-hour room service. Every little rock star deserves a big stage, and that's just what you get at The Little Big Club! Kids enjoy singing, dancing and more with Barney, Angelina Ballerina, Bob the Builder, and Thomas the Tank Engine, with educational, interactive, and all out fun activities!

When the sun goes down, Hard Rock brings out the inner rock star. Continuing the brand's legacy, open air venues in Hard Rock Hotel & Casino Punta Cana are the playground for great live music, theme parties, and entertaining shows. ORO Nightclub is modeled to rival Las Vegas and Miami's finest nightclubs, boasting over 14,000 square feet of space across two levels and features intelligent show lighting, Kryogenifex, and award winning Funktion One sound. Adding to the dramatics is its signature two story tall LED wall consisting of over 300 individual LED screens and the first ever infinitive edge bar. High energy, cool drinks, and hot sounds spilling from nightclub will get the party jumping in the signature bars and lounges serving top-shelf drinks.

Throughout the resort, you'll find authentic memorabilia from famous international musical artists. This is also home to the hottest casino in the Dominican Republic, weighing in at over 45,000-square-feet. Try your luck at 450 slot machines and more than over 40 different gaming tables. The 5-star Sports Book offers wagering on all major sporting events with five betting windows.

Thrilling gaming action in the biggest and best casino around, exhilarating nightlife, tantalizing culinary options, and rooms worth tweeting about, all infused with Hard Rock's legendary rock and roll vibe. Welcome to the Hard Rock Hotel & Casino Punta Cana- it's time to See the Show!

Find more information about Hard Rock Hotels & Casinos.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
Punta Cana


DR
Local Phone: 1-855-537-4129
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Onsite (On-site)
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
13 expansive pools including three kids pools, a lazy pool, and adults pool
Golf: NEARBY
Jack Nicklaus designed course.
Holes: 18
Green Fees: Fee required
Cart Fee: Fee required
Club Rental Fees: FEE REQUIRED.
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Hard Rock features luxurious accommodations, fine dining at nine restaurants, seven bars, thirteen pool with four swim-up bars, casino and spa. Beach:
Total Rooms: 1779
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
CARIBBEAN KING SUITE AI
Suite includes one king bed, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, Rock Spa bath amenities, complimentary wireless internet, 24-hour room service, and a bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE KING
Caribbean sand suite includes one king bed, a double hydro spa tub, and a furnished balcony with tropical views. Room also includes complimentary wireless internet, 24-hour room service, a minibar, a bathroom with double showers, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
3BEDROOM ROCK STAR SUITE
Suite includes three bedrooms with king beds, a dining room, a living room with a bar, special Rock memorabilia, and a private balcony with stunning ocean views. Suite also features VIP check-in, a personal assistant, and other Rock Royalty amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE KING
Junior suite includes one king bed, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, 24-hour room service, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD PRESIDENTIAL SIGNATURE STE
Presidential suite includes one bedroom with a king bed, a living area, and a dining room with a half bathroom. Room also features an expansive terrace with tropical/pool views, a private bathroom with a double hydro spa, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM PRESIDENTIAL SUITE
Two bedroom presidential suite includes one bedroom with a king bed, a second bedroom with two double beds, a living room, and a dining room. Suite also features a double hydro spa tub (in each room), a furnished terrace, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND DOUBLE
Guestroom includes two double beds, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bathamenities, 24-hour room service, a minibar, and a private bathroom with double
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND KING
Guestroom includes one king bed, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bath amenities, 24-hour room service, a minibar, and a private bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM SIGNATURE FAMILY STE
Family suite includes one master bedroom with a king bed and a double hydro tub, a family room with two double beds and a full bathroom, and a dining room. Suite also includes a balcony with tropical views, Rock Spa and L'Oreal bath amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DOUBLE SUITE
Caribbean suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a private bathroom with double showers, Rock Spa bath amenities, a minibar, complimentary wireless internet, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE DOUBLE
Caribbean sand suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, 24-hour room service, a bathroom with double showers, Rock Spa amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE DOUBLE
Junior suite includes two double beds, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROCKROYALT CARIBB SANDSTE KING
Suite includes one king bed, a furnished balcony (views vary), and a double hydro spa tub. Rock Royalty accommodations include upgraded amenities, a personal assistant, VIP check-in, access to a private pool/beach area, complimentary massages, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Hard Rock Hotel & Casino Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 10 Restaurants at Hard Rock Hotel & Casino Punta Cana:
Zen - Asian a la carte - Teppanyaki & sushi
Simon Mansion - Chef Kerry Simon's restaurant serving fresh sushi, innovative appetizers, and delectable entrees. ($)
Los Gallos - Mexican cuisine a la carte
Toro - American style steakouse
The Market - International buffet
Isla - Caribbean cuisine
Pizzeto - Brick-oven style pizza
Ipanema - Rodizio - Brazilian Grill
Cafetto - American style café
Ciao - Italian fine dining a la carte
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Hard Rock Casino, Rock Spa, 2 beach volleyball courts, Little Big Club, Billards, ping pong, table game s, Arcade Center, and more.
Nightly Activities & Entertainment:
Theater, casino, and ORO nightclub.
CHILDREN'S PROGRAMS
Kids Club. Three kids pools with water toys and tobogan.
Applicable Ages: 2 to 12 years old.
Program Fees: Complimentary

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1045 Recommend
1045 past Apple Vacationers would recommend Hard Rock Hotel & Casino Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 26017reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Hard Rock Hotel & Casino Punta Cana
LORI P.
Aug 04 2017
Our only complaint is that the first three nights we didn't sleep... the A/C rattled and vibrated all night! We complained for three days, they tried to fix it everytime to no avail. Finally our terrific guys at guess services found another room for us! They were the best! Other than that, our stay was perfect! The staff there was so friendly and genuinely were happy to see us everyday.
Customer Rating: 

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HUGE
SANDRA G.
Jun 14 2017
my daughter was nice enough to rent us the golf cart for three days (at ninty dollars a day!!!) otherwise I could not have walked all week
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Hard rock
LORRI C.
Jun 10 2017
Perfection
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Excellent!
MARK E.
Jun 04 2017
The hard rock is an amazing hotel. The staff work so hard and do absolutely anything you could ever need. this was my third time there and I would definitely go back!
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Great place, it's just the food
STEVEN P.
Apr 03 2017
The place is amazing ,don't get me wrong, but the food is bland, it's very fresh though. Zen Japanese rest. Was the best out of all the food I ate. I don't think it's the chefs fault, I think it's just the products that they have work with.
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Customer Service Quality
GIUSEPPE B.
Mar 20 2017
Every single Hardrock employee from upper management to the lawn care personal made us feel very welcome like we were part of a family. This is the first time that I've ever hugged a restaurant waiter because he was someone that we got to know, and felt like we've known for a long time. A very welcoming staff to say the least.
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Did not get King size per reservation
BRIAN S.
Feb 20 2017
This is our second time to Hard Rock Punta Cana and both times were were given a room with a double bed upon check in despite our reservation being for a king size bed. Both times we received a king size bed the following night with no credit. In addition, this time we were placed in a handicapped accessible room. This meant that we did not have a door on the bathroom and no dual shower heads, which is the #1 thing that my husband was looking for. In addition, we had to bend down to use the mirror, towels, sinks, etc. and it became annoying. Not the worst thing in the world to happen but we were disappointed.
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Entertainment
JAMES K.
Feb 16 2017
At the Hard Rock, I expected rock n roll entertainers rather than local Caribbean entertainment that I could get at any hotel in Punta Cana. More rock n roll would be good
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Not worth the money!
SHARON T.
Jun 15 2016
The hotel is not all that I thought it would be! I traveled with a large party and not one room came without it's issues. From ants in the room to doors that did not close. The trams that came around came far and in between. Most nights we had to walk because it took more than 15 minutes for it to arrive. And when it did, it ended up being full. The spa was the best thing about this trip! I have been to a few all-inclusive and this by far is no 5 star hotel! Disappointed is an understatement.
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Hard Rock Punta Cana
PATRICIA H.
Mar 28 2016
We had a wonderful time at the Hard Rock Punta Cana. The staff were wonderful, the rooms were beautiful and the beach was perfect. The facility itself is huge so the hotel runs "tram cars." You just flag it down and tell it where you want to go. All in all, it was a wonderful trip
Customer Rating: 

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Hard Rock Hotel and Casino
MARTIN P.
Mar 21 2016
The Hard Rock Hotel and Casino is an excellent facility. The beach was beautiful with white sand beach and clear water. The room and service was excellent and the food was good. The only downside to the vacation was the steakhouse restaurant was a disappointment, the steaks were on the poor side. The swimming pools were excellent but did not have enough pool chairs and was able use them several days.
Customer Rating: 

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TripAdvisor Traveller Reviews
October Couples Trip
Greg L, Brunsuick
Mon Oct 16 16:59:25 EDT 2017
We traveled with 4 other couples to the Hard Rock Punta Cana Oct 11th-the 15th. First off- the place is very large- not too big, but be ready to walk. The layout is pretty easy to navigate and very nice. There were also many trams that can take you around if needed. We stayed in Bldg. 5A, which I felt was a good central location. I would advise there is little difference between A & B so do not pay extra for A. This location was close to the beach and pools but a bit of a hike to main lobby/casino area. Now-the room. The layout is different, with a hot tub in the middle of the room. Unfortunately, the house keeping leaves a lot to be desired. Floors were not totally cleaned and the over all room condition was average at best. The doors are horrible. You have to completely force it closed. It will not close on its own. Most of our group had key trouble with the rooms. The "stocked" mini bar, had 3 beers (Presidente, and Presidente only on this property for beer) , 1 water and some washes. The liquor drawer looked pretty dirty so we never tried it. All and all, not impressive. We had 1 odd incidence where my wife swears someone was in our room while we were out and ate one of the Hershey's kisses house keeping leaves on the bed as there was a wrapper left in the middle of the bathroom???? Nothing was stolen but still a creepy situation. Pools and Beach are really nice. We were always able to find spots for our group. The beach is pretty big, beautiful clear water and the surf on day 1 was pretty nice. We only visited 3 of the many pools but they were great temperature and had plenty of space. Drinks/Food- The drinks were ok, they have some top shelf liquor but ran out every day by mid afternoon. The drink selections were sub standard compared to other all inclusive resorts I have been to. The service was average to below average but it is a big place with a lot of people. They could definitely have used additional bartenders in the pool bars. There are several choices for restraunts covering the standard usual suspects for all inclusive resorts. We did the steak house-(Toro)- steak was good, all sides and apps were not. The Italian stop(ciao I think) was good. I believe our whole group liked this night the best. 3rd Night was (Isla-seafood)-Nice place ,good service and we had mixed reviews on the food. Some really enjoyed, others not so much. I had the lobster dish and it was over cooked without any butter or sauce (very dry). Our final night was at the Hibachi spot (zen) Again, a nice place visually with your standard hibachi choices. Sushi was average and the rice was over done. Side note- several in the group had some stomach issues the next day. All in all we were disappointed as a group with the food. Nightlife- There are plenty of clubs/ Bars. Our group is more casino focused so we only hit 1 of the clubs (Sun) to watch a game. It had Karaoke and was pretty fun. Good drinks and lots of space. (It was a Wednesday though). The weekend was definitely busier but we did not hit any clubs/bars. We spent most nights in the casino and as a group did quite well. They have a limited number of tables, but we made it a point to go a little earlier and had no trouble finding places to play. The drinks in the casino are only included when playing so be sure not to order at the bar unless $13 drinks are your fancy. It is a very nice good size casino. The dealers were OK, but the servers were great. Very attentive, friendly with really quick service. Amenities- We tried to book an excursion with no luck. Several of our group utilized the $1500 resort credit for spa treatments. They all raved about the spa and said it was great. There is only 1 shop in the whole place that allows you to utilize the credit and it is a touristy souvenir shop. We did not see anything there of interest. The other main stream nice shops do not take the credit. So to utilize these credits (which you pay 20% of anyway) you need to be sure and book things ahead of time. I would definitely recommend the Spa based on our groups experience. Overall- we had a great time at the Hard Rock. There is a lot to like about this hotel. But the housekeeping issues, sub-par food, and average drink choices would have us looking at other resorts for our next trip.

Amazing time
Yolanda J, Portsmouth, Virginia
Mon Oct 16 14:42:32 EDT 2017
I was in 2A. Close to beach and not a long walk from main lobby. Customer Service was the BEST. One of the best vacation. Weather beautiful and excursion were great. Food was so good. Everyone attentive

We are having a wonderful time at Hard Rock Hotel and Casino Punta
Karen C, Edmond, Oklahoma
Mon Oct 16 13:55:53 EDT 2017
Several people have made our vacation very special. Marco (Jay Zee) from Ciao breakfast was amazing. He treated us like royalty. He also served us dinner. He made excellent recommendations and his service was outstanding. He was such a beautiful person that we wanted to make sure that he was acknowledged. Karolina Encarnaeion at vacation planning was so good 😊. She was an amazing and beautiful young lady. She showed concern in planning our excursions and spa. Excellent!! Jino the bartender at the Eclipse Bar was also very good. He took extra time to talk to us and make sure our order was exactly as we wanted. He gave us good information and was a pleasure to spend time with. The spa was very good Yargas did a wonderful message. Mani/pedi was not good for my husband and myself, but all other services were amazing.

Anniversary trip with our family and a wedding thrown in
Nicholas Joseph K, Punta Cana, Dominican Republic
Mon Oct 16 13:33:08 EDT 2017
Our personal staff did the best they could with the information they were given. They all did a great job making our stay a memorable one. Our personal butler,Elyn,was very attentive to our every request,from beach to dinner requests he took care of everything in a very professional and personal manner Jessica our beach bar staffer was the best, kept the drinks cold and and plentiful.

They Say 3rd Time is a Charm!!!
Cheryl M, North Plainfield, New Jersey
Mon Oct 16 13:14:04 EDT 2017
This hotel keeps getting better and better! Where do they find the gorgeous men they hire to work here. Easy on the eyes ladies!!!! Want to be taken care of ask for Bolivar from Pool Concierge Department. Tall, dark, and chocolate!!! Ask and it shall be done for you! Excellent vacation...



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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