Punta Cana

Hard Rock Hotel & Casino Punta Cana


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All Inclusive    

2018 Exceptional Values!
Extra Value: Receive up to an $1800 resort credit (booking dates, travel dates, duration, service fee, and usage restrictions apply).
Golf: Unlimited rounds of golf for all in the room (20% service fee plus restrictions apply)
Honeymoon: Bottle of sparkling house wine, mini-cake, honeymoon dinner, breakfast in room, hydro spa tub experience, and welcome note from Colin Cowie (restrictions apply).

The incredibly cool Hard Rock Hotel & Casino Punta Cana brings uncompromising, all-inclusive luxury to Punta Cana on one of the most beautiful beachfront locations in the Caribbean. This contemporary, rock 'n roll resort offers 13 outdoor pools with gorgeous views of the Caribbean Sea and a secluded lagoon. Every spacious and rock 'n roll-decorated guest room features a private balcony, WiFi, LCD satellite TV, and hydro spa tub.

The resort also offers a magnificent state-of- the-art spa, Body Rock® fitness center with instructors, and a Jack Nicklaus-designed golf course. Enjoy a delicious choice of international cuisine in nine different restaurants along with 24-hour room service. Every little rock star deserves a big stage, and that's just what you get at The Little Big Club! Kids enjoy singing, dancing and more with Barney, Angelina Ballerina, Bob the Builder, and Thomas the Tank Engine, with educational, interactive, and all out fun activities!

When the sun goes down, Hard Rock brings out the inner rock star. Continuing the brand's legacy, open air venues in Hard Rock Hotel & Casino Punta Cana are the playground for great live music, theme parties, and entertaining shows. ORO Nightclub is modeled to rival Las Vegas and Miami's finest nightclubs, boasting over 14,000 square feet of space across two levels and features intelligent show lighting, Kryogenifex, and award winning Funktion One sound. Adding to the dramatics is its signature two story tall LED wall consisting of over 300 individual LED screens and the first ever infinitive edge bar. High energy, cool drinks, and hot sounds spilling from nightclub will get the party jumping in the signature bars and lounges serving top-shelf drinks.

Throughout the resort, you'll find authentic memorabilia from famous international musical artists. This is also home to the hottest casino in the Dominican Republic, weighing in at over 45,000-square-feet. Try your luck at 450 slot machines and more than over 40 different gaming tables. The 5-star Sports Book offers wagering on all major sporting events with five betting windows.

Thrilling gaming action in the biggest and best casino around, exhilarating nightlife, tantalizing culinary options, and rooms worth tweeting about, all infused with Hard Rock's legendary rock and roll vibe. Welcome to the Hard Rock Hotel & Casino Punta Cana- it's time to See the Show!

Find more information about Hard Rock Hotels & Casinos.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
Punta Cana


DR
Local Phone: 1-855-537-4129
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Onsite (On-site)
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
13 expansive pools including three kids pools, a lazy pool, and adults pool
Golf: NEARBY
Jack Nicklaus designed course.
Holes: 18
Green Fees: Fee required
Cart Fee: Fee required
Club Rental Fees: FEE REQUIRED.
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Hard Rock features luxurious accommodations, fine dining at nine restaurants, seven bars, thirteen pool with four swim-up bars, casino and spa. Beach:
Total Rooms: 1779
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
ROCKROYALT CARIBB SANDSTE KING
Suite includes one king bed, a furnished balcony (views vary), and a double hydro spa tub. Rock Royalty accommodations include upgraded amenities, a personal assistant, VIP check-in, access to a private pool/beach area, complimentary massages, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN KING SUITE AI
Suite includes one king bed, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, Rock Spa bath amenities, complimentary wireless internet, 24-hour room service, and a bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE KING
Caribbean sand suite includes one king bed, a double hydro spa tub, and a furnished balcony with tropical views. Room also includes complimentary wireless internet, 24-hour room service, a minibar, a bathroom with double showers, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
3BEDROOM ROCK STAR SUITE
Suite includes three bedrooms with king beds, a dining room, a living room with a bar, special Rock memorabilia, and a private balcony with stunning ocean views. Suite also features VIP check-in, a personal assistant, and other Rock Royalty amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE KING
Junior suite includes one king bed, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, 24-hour room service, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD PRESIDENTIAL SIGNATURE STE
Presidential suite includes one bedroom with a king bed, a living area, and a dining room with a half bathroom. Room also features an expansive terrace with tropical/pool views, a private bathroom with a double hydro spa, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM PRESIDENTIAL SUITE
Two bedroom presidential suite includes one bedroom with a king bed, a second bedroom with two double beds, a living room, and a dining room. Suite also features a double hydro spa tub (in each room), a furnished terrace, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND DOUBLE
Guestroom includes two double beds, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bathamenities, 24-hour room service, a minibar, and a private bathroom with double
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND KING
Guestroom includes one king bed, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bath amenities, 24-hour room service, a minibar, and a private bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM SIGNATURE FAMILY STE
Family suite includes one master bedroom with a king bed and a double hydro tub, a family room with two double beds and a full bathroom, and a dining room. Suite also includes a balcony with tropical views, Rock Spa and L'Oreal bath amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DOUBLE SUITE
Caribbean suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a private bathroom with double showers, Rock Spa bath amenities, a minibar, complimentary wireless internet, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE DOUBLE
Caribbean sand suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, 24-hour room service, a bathroom with double showers, Rock Spa amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE DOUBLE
Junior suite includes two double beds, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Hard Rock Hotel & Casino Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 10 Restaurants at Hard Rock Hotel & Casino Punta Cana:
Cafetto - American style café
Ciao - Italian fine dining a la carte
Zen - Asian a la carte - Teppanyaki & sushi
Simon Mansion - Chef Kerry Simon's restaurant serving fresh sushi, innovative appetizers, and delectable entrees. ($)
Los Gallos - Mexican cuisine a la carte
Toro - American style steakouse
The Market - International buffet
Isla - Caribbean cuisine
Pizzeto - Brick-oven style pizza
Ipanema - Rodizio - Brazilian Grill
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Hard Rock Casino, Rock Spa, 2 beach volleyball courts, Little Big Club, Billards, ping pong, table game s, Arcade Center, and more.
Nightly Activities & Entertainment:
Theater, casino, and ORO nightclub.
CHILDREN'S PROGRAMS
Kids Club. Three kids pools with water toys and tobogan.
Applicable Ages: 2 to 12 years old.
Program Fees: Complimentary

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1045 Recommend
1045 past Apple Vacationers would recommend Hard Rock Hotel & Casino Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 26359reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Hard Rock Hotel & Casino Punta Cana
LORI P.
Aug 04 2017
Our only complaint is that the first three nights we didn't sleep... the A/C rattled and vibrated all night! We complained for three days, they tried to fix it everytime to no avail. Finally our terrific guys at guess services found another room for us! They were the best! Other than that, our stay was perfect! The staff there was so friendly and genuinely were happy to see us everyday.
Customer Rating: 

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HUGE
SANDRA G.
Jun 14 2017
my daughter was nice enough to rent us the golf cart for three days (at ninty dollars a day!!!) otherwise I could not have walked all week
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Hard rock
LORRI C.
Jun 10 2017
Perfection
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Excellent!
MARK E.
Jun 04 2017
The hard rock is an amazing hotel. The staff work so hard and do absolutely anything you could ever need. this was my third time there and I would definitely go back!
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Great place, it's just the food
STEVEN P.
Apr 03 2017
The place is amazing ,don't get me wrong, but the food is bland, it's very fresh though. Zen Japanese rest. Was the best out of all the food I ate. I don't think it's the chefs fault, I think it's just the products that they have work with.
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Customer Service Quality
GIUSEPPE B.
Mar 20 2017
Every single Hardrock employee from upper management to the lawn care personal made us feel very welcome like we were part of a family. This is the first time that I've ever hugged a restaurant waiter because he was someone that we got to know, and felt like we've known for a long time. A very welcoming staff to say the least.
Customer Rating: 

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Did not get King size per reservation
BRIAN S.
Feb 20 2017
This is our second time to Hard Rock Punta Cana and both times were were given a room with a double bed upon check in despite our reservation being for a king size bed. Both times we received a king size bed the following night with no credit. In addition, this time we were placed in a handicapped accessible room. This meant that we did not have a door on the bathroom and no dual shower heads, which is the #1 thing that my husband was looking for. In addition, we had to bend down to use the mirror, towels, sinks, etc. and it became annoying. Not the worst thing in the world to happen but we were disappointed.
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Entertainment
JAMES K.
Feb 16 2017
At the Hard Rock, I expected rock n roll entertainers rather than local Caribbean entertainment that I could get at any hotel in Punta Cana. More rock n roll would be good
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Not worth the money!
SHARON T.
Jun 15 2016
The hotel is not all that I thought it would be! I traveled with a large party and not one room came without it's issues. From ants in the room to doors that did not close. The trams that came around came far and in between. Most nights we had to walk because it took more than 15 minutes for it to arrive. And when it did, it ended up being full. The spa was the best thing about this trip! I have been to a few all-inclusive and this by far is no 5 star hotel! Disappointed is an understatement.
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Hard Rock Punta Cana
PATRICIA H.
Mar 28 2016
We had a wonderful time at the Hard Rock Punta Cana. The staff were wonderful, the rooms were beautiful and the beach was perfect. The facility itself is huge so the hotel runs "tram cars." You just flag it down and tell it where you want to go. All in all, it was a wonderful trip
Customer Rating: 

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Hard Rock Hotel and Casino
MARTIN P.
Mar 21 2016
The Hard Rock Hotel and Casino is an excellent facility. The beach was beautiful with white sand beach and clear water. The room and service was excellent and the food was good. The only downside to the vacation was the steakhouse restaurant was a disappointment, the steaks were on the poor side. The swimming pools were excellent but did not have enough pool chairs and was able use them several days.
Customer Rating: 

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TripAdvisor Traveller Reviews
Family Thanksgiving Hard Rock style
Ronbcheshire,
Sun Dec 10 08:17:18 EST 2017
This location has become our family thanksgiving destination for a number of years. It has evolved into a friends and family event that is just spectacular. The resort is very people oriented and wants to ensure every guest has a personally enjoyable experience. They offered a tremendous beach party thanksgiving meal complete with entertainment and stuffing! The rooms are great and clean. The maids do a very good job. My compliments to all the housekeeping staff in building 7a and 2a. I know we push the limits on timeframes a lot and they always accommodate. I have to thank Alejandro for preparing a wonderful special dinner for my family and I it was off the chart- thanks also our servers Wilson and Christian The room service delivery staff is very solid and everything gets there in a 30 min or less timeframe. Handy for that post turkey day sleep in malaise. My family used the Spa a bunch and was never disappointed and the posh salon folks always do a great job on my wife’s hair. The bellman were awesome getting our group moved in and moved out all a very seamless process. The zen habachi was a family favorite thanks to anacoana and her staff and chef Guadeloupe But all the restaurants ciao, Isla toro and ipaneama, pizzetta, and market do a wonderful job. Our 2 butlers Juan and Carlos rounded out the experience taking care that the whole family got what was needed when they needed it. Of course none of this is possible without solid management. A special thanks to Chadi, FRED, Ivan, Joahna, and Laurent for all they do to keep this place running. No place is immune from problems but it’s how they are dealt with that counts and this team will make it all happen for you in the end. So If you get a chance to go to this Caribbean treasure - go!! you won’t regret it. It’s a true all inclusive, all your booze & food are included and the resort credits get you discounted access to Spa and tours. It might look expensive until you start piling up what all those other features cost you on vacation that this place includes. It’s a high quality, great food and beverage, Spa and beach experience. The facility speaks for itself. So relax and come enjoy a location my wife and I consider our second home.

Top notch start to finish
umusbkdngixxer, Bolton, Canada
Sat Dec 09 17:47:02 EST 2017
My family my sister and niece and my buddies family just returned from the Hard Rock Punta Cana and to be very honest I don’t know how to even put into words how great of an experience for us this was. From start to finish the staff and everyone at this resort took care of us and went above and beyond. They treated our children super well and always made us feel fantastic. The staff we became close with mostly were the staff at Pool #5 kids pool with the water slides where we hung out most of each day. Carlos, Juan(Rick Ross) and Mindry behind the bar were so fantastic and friendly, they truly made us all feel like royalty, not sure if our drinks were ever empty and they made sure our kids were taken care of and always hydrated and fed..... Henry (aka Ludacris) was super friendly and fun with all of us and went above and beyond for us with anything we needed he would make happen. Anastasia was just so amazing constantly bringing us water, beer, food and anything else we needed or wanted....unbelievable how great all the staff were. To name a few more and I apologize for spelling....amanly and Raquilline I believe were two others who were so amazing sorry if said and wrote names wrong. Felix at the Sunbar was our go to guy for late night drinks, what a true gentleman and fantastic guy, fun and friendly. Yasmaicol was super friendly and part of the entertainment staff made sure we all had a great time, super friendly and fun with the kids as well always making them feel important. All I can say to sum this up is I am already saving for our next visit to the Hard Rock Punta Cana Crandall/Cohen/Dubeau families Toronto Canada

Thanksgiving at Hard Rock Punta Cana
Darron D, Orlando, Florida, United States
Sat Dec 09 09:10:09 EST 2017
We stayed in building six 3rd floor Islander suite.Which was great as close to the main area, casino and spa as that is where we spend most of our time. It is further from the pools and beach area but you can always take the carts that run through out the resort. When we arrived we were introduce to our concierge Tina as our favorite concierge Carlos Salas who we really like was off that day. But we connected with him the next day. The room was nice, clean and spacious as usual. The casino and spa was also awesome. We spent most of our time in the spa and casino. The spa manager Frank and the rest of the team was really awersome. Dorka was an awesome therapist!!! The checking process for the spa treatment and the group in the locker room was really great. Zen and Ciao were our favorite places to eat. Franchesca at Zen were awesome as usual. In the casino Hector and the the Players club team especially Maroa Parada was awesome!! We did not spent anytime on the beach this time as all the time was spent in the spa. Overall another great memorable, relaxing vacation and looking forward to our next trip there next year. Our new favorite vacation spot taking over from the Atlantis in the Bahamas. Five stars all around!!!!! Excellent service and very friendly and accommodating staff.

Favorite Resort!
Diane U,
Sat Dec 09 08:56:50 EST 2017
Friendly people who take care of us like family! Thanks to the concierges - Wander, Gernando, Eliezer, Sonia - loved the hot wings, ice cream, music and vibe at the Adult Only pool! Great place to getaway.

Hard Rock vacation with 18 friends and family!
Susan S, Illinois
Sat Dec 09 07:03:30 EST 2017
Room clean, well stocked, pools awesome, beach beautiful! Juan and Carlos were our butlers for the eeek and accommodating for all our needs and wishes. We were celebrating 40 Year’s of marriage and Juan and Carlos took care of our anniversary dinner and surprised us with a lovely cake to help celebrate! They took care of all 18 of us and always were available when we needed them for reservations, directions, and everything we asked for! You will not be disappointed if you travel to Hard Rock which is my 5 star recommendation! Ask for Juan and Carlos because they are super friendly, and super men! We appreciate all they did for us and all the personnel at Hard Rock! Can’t wait to return and see our friends Juan and Carlos again and all the other friends we made! Gracias!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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