Punta Cana

Hard Rock Hotel & Casino Punta Cana


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All Inclusive    

Exceptional Values!
Extra Value: Receive up to an $1800 resort credit (booking dates, travel dates, duration, and usage restrictions apply).
Golf: Unlimited rounds of golf for all in the room instead of Limitless Resort Credit (20% service fee plus restrictions apply)
Honeymoon: Bottle of sparkling house wine, mini-cake, honeymoon dinner, in-room breakfast, hydro spa tub experience, and welcome note from Colin Cowie (restrictions apply).
Family: Two kids ages 4-12 Stay and Eat Free (booking dates and travel dates apply).

The incredibly cool Hard Rock Hotel & Casino Punta Cana brings uncompromising, all-inclusive luxury to Punta Cana on one of the most beautiful beachfront locations in the Caribbean. This contemporary, rock 'n roll resort offers 13 outdoor pools with gorgeous views of the Caribbean Sea and a secluded lagoon. Every spacious and rock 'n roll-decorated guest room features a private balcony, WiFi, LCD satellite TV, and hydro spa tub.

The resort also offers a magnificent state-of- the-art spa, Body Rock® fitness center with instructors, and a Jack Nicklaus-designed golf course. Enjoy a delicious choice of international cuisine in nine different restaurants along with 24-hour room service. Every little rock star deserves a big stage, and that's just what you get at The Little Big Club! Kids enjoy singing, dancing and more with Barney, Angelina Ballerina, Bob the Builder, and Thomas the Tank Engine, with educational, interactive, and all out fun activities!

When the sun goes down, Hard Rock brings out the inner rock star. Continuing the brand's legacy, open air venues in Hard Rock Hotel & Casino Punta Cana are the playground for great live music, theme parties, and entertaining shows. ORO Nightclub is modeled to rival Las Vegas and Miami's finest nightclubs, boasting over 14,000 square feet of space across two levels and features intelligent show lighting, Kryogenifex, and award winning Funktion One sound. Adding to the dramatics is its signature two story tall LED wall consisting of over 300 individual LED screens and the first ever infinitive edge bar. High energy, cool drinks, and hot sounds spilling from nightclub will get the party jumping in the signature bars and lounges serving top-shelf drinks.

Throughout the resort, you'll find authentic memorabilia from famous international musical artists. This is also home to the hottest casino in the Dominican Republic, weighing in at over 45,000-square-feet. Try your luck at 450 slot machines and more than over 40 different gaming tables. The 5-star Sports Book offers wagering on all major sporting events with five betting windows.

Thrilling gaming action in the biggest and best casino around, exhilarating nightlife, tantalizing culinary options, and rooms worth tweeting about, all infused with Hard Rock's legendary rock and roll vibe. Welcome to the Hard Rock Hotel & Casino Punta Cana- it's time to See the Show!

Find more information about Hard Rock Hotels & Casinos.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
Punta Cana


DR
Local Phone: 1-855-537-4129
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Onsite (On-site)
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
13 expansive pools including three kids pools, a lazy pool, and adults pool
Golf: NEARBY
Jack Nicklaus designed course.
Holes: 18
Green Fees: Fee required
Cart Fee: Fee required
Club Rental Fees: FEE REQUIRED.
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Hard Rock features luxurious accommodations, fine dining at nine restaurants, seven bars, thirteen pool with four swim-up bars, casino and spa. Beach:
Total Rooms: 1779
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
CARIBBEAN KING SUITE AI
Suite includes one king bed, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, Rock Spa bath amenities, complimentary wireless internet, 24-hour room service, and a bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE KING
Caribbean sand suite includes one king bed, a double hydro spa tub, and a furnished balcony with tropical views. Room also includes complimentary wireless internet, 24-hour room service, a minibar, a bathroom with double showers, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
3BEDROOM ROCK STAR SUITE
Suite includes three bedrooms with king beds, a dining room, a living room with a bar, special Rock memorabilia, and a private balcony with stunning ocean views. Suite also features VIP check-in, a personal assistant, and other Rock Royalty amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE KING
Junior suite includes one king bed, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, 24-hour room service, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD PRESIDENTIAL SIGNATURE STE
Presidential suite includes one bedroom with a king bed, a living area, and a dining room with a half bathroom. Room also features an expansive terrace with tropical/pool views, a private bathroom with a double hydro spa, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM PRESIDENTIAL SUITE
Two bedroom presidential suite includes one bedroom with a king bed, a second bedroom with two double beds, a living room, and a dining room. Suite also features a double hydro spa tub (in each room), a furnished terrace, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND DOUBLE
Guestroom includes two double beds, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bathamenities, 24-hour room service, a minibar, and a private bathroom with double
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND KING
Guestroom includes one king bed, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bath amenities, 24-hour room service, a minibar, and a private bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM SIGNATURE FAMILY STE
Family suite includes one master bedroom with a king bed and a double hydro tub, a family room with two double beds and a full bathroom, and a dining room. Suite also includes a balcony with tropical views, Rock Spa and L'Oreal bath amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DOUBLE SUITE
Caribbean suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a private bathroom with double showers, Rock Spa bath amenities, a minibar, complimentary wireless internet, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE DOUBLE
Caribbean sand suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, 24-hour room service, a bathroom with double showers, Rock Spa amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE DOUBLE
Junior suite includes two double beds, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROCKROYALT CARIBB SANDSTE KING
Suite includes one king bed, a furnished balcony (views vary), and a double hydro spa tub. Rock Royalty accommodations include upgraded amenities, a personal assistant, VIP check-in, access to a private pool/beach area, complimentary massages, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Hard Rock Hotel & Casino Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 10 Restaurants at Hard Rock Hotel & Casino Punta Cana:
Zen - Asian a la carte - Teppanyaki & sushi
Simon Mansion - Chef Kerry Simon's restaurant serving fresh sushi, innovative appetizers, and delectable entrees. ($)
Los Gallos - Mexican cuisine a la carte
Toro - American style steakouse
The Market - International buffet
Isla - Caribbean cuisine
Pizzeto - Brick-oven style pizza
Ipanema - Rodizio - Brazilian Grill
Cafetto - American style café
Ciao - Italian fine dining a la carte
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Hard Rock Casino, Rock Spa, 2 beach volleyball courts, Little Big Club, Billards, ping pong, table game s, Arcade Center, and more.
Nightly Activities & Entertainment:
Theater, casino, and ORO nightclub.
CHILDREN'S PROGRAMS
Kids Club. Three kids pools with water toys and tobogan.
Applicable Ages: 2 to 12 years old.
Program Fees: Complimentary

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1045 Recommend
1045 past Apple Vacationers would recommend Hard Rock Hotel & Casino Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 24775reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing appearance but thats it
Nick_Carter_1981, Westcliff-on-Sea, United Kingdom
Mon Jun 26 03:01:26 EDT 2017
Appearance: When you arrive this hotel does look lovely once you start walking through the grounds. The way he grounds are kept are lovely and to a very high standard. This hotel is huge so be prepared for either lots of walking or making use of the complimentary transport (golf buggy) provided by the hotel from one of the many bus stops. There are many pools to choose from with the quieter ones seeming to be one nearer the edge of the property & a much busier, louder main pool in the centre of the property near the beach. Rooms: We upgraded to an Islander Junior Suite which was nice & very large. Customer service: This was the biggest surprise here having been to other Hard Rock hotels before. The service was not good! I don't know if this is just how people on this island are or not but not what we expected. The staff didn't seems very friendly & bearing in mind this are customer service jobs I did expect more. In all the restaurants they didn't want to talk unless they had to and were hard to find after they had initially taken your drinks order. Make sure you order as many drinks as you can when they take your order as they were many many times where we had our initial order taken then we didn't see them again to ask for anymore drinks. Especially as some of the drinks are served in small glasses. *TIP - IF YOU HAVE ICE IN YOUR DRINKS YOU MAY FIND YOU START TO HAVE STOMACH PAINS AFTER 4 DAYS OR SO. WE BOTH DID AND WHEN WE STOPPED HAVING ICE THE PAINS SUBSIDED AFTER A COUPLE OF DAYS. If you forget to tip the staff that clean your rooms you definitely notice a difference in service. You will find that you don't have your shampoo, shower gel and soap replaced for example. Restaurants: Quite disappointed in the quality of the food compared to the Hard Rock Hotels elsewhere. They have the same restaurants but the food was not nice. Not as high a quality as you would expect. We had over an hour wait for the Steakhouse Toro then another hour for a food to arrive once we had ordered. The food was not cooked as we had asked - not even close. We asked for medium well done steaks and received rare steaks. Room service food was pretty cold considering I would not recommend this either. The market restaurant was extremely busy for breakfast but quiet for dinner. Shops: There are a few shops here but they are all quite expensive and premium brands. Unfortunately they have a captive market as it is not recommended to leave the hotel and there wasn't anything around outside the either. Casino: This was fun. It provided some nice entertainment in the evening. Quite a few different methods to gamble. I'm sure there are plenty of people that love this hotel but I am directly comparing it to the Hard Rock Cancun and I can honestly say the Cancun hotel is by far superior in every way. I will not be going back to this hotel as there are many other places that I can go to for a lot less money and still receive the same level of food and service.

Sadly it wasnt all I expected
J6668KScarlosr, Puerto Rico
Sun Jun 25 17:06:54 EDT 2017
Hard Rock is a big hotel, to travel around and on it we need the trolleys they have. But my experience and of other people was that some drivers don't have sense of service. Sometimes they said, "you can walk because your room is in that way, or the restaurant is in the other way". I saw people tired walking. The other thing it was a rainy day and my room was flooded with water near the jacuzi. The a/c didn't cool, we sleep with hot in the room. We notified to the administration, they sent a technic but the problem continued. Other people complaint for the same thing like a read on trip advisor. When we insisted then the administration changed room. We didn't like the system of sales (the same thing like time share) to push us to buy reservation on Hard Rock Hotel, the second day we arrived with that kind of impression we had, please!! They don't have water sports equipment like Barcelo Bavaro Palace Deluxe. The food is good, good music, theater shows, pool parties, food near the pools, some excursions are good like boogies, the spa is good. But when I compare with Barcelo Bavaro Palace Deluxe and the price of Hard Rock Hotel, I choose Bavaro Palace Deluxe 100 times.

Not bad for an all inclusive, but would not go back.
Perksgal, Putnam Valley, New York
Sun Jun 25 16:43:06 EDT 2017
We recently spent 8 nights. While we had a fantastic get away, you have to remember that you get what you pay for. When we arrived we did have to wait a couple of hours for our room to be ready. The room was nice, small balcony with a bad leak from the ceiling and really just a view of the other rooms. While you do have a number of restaurants to choose from, the food is just average and the service at the restaurants not the best. The restaurant Ciao was closed for renovations and their menu was served at Isla. Probably the best restaurant. Toro was another favorite for lunch and dinner. However, always crowded and they rush you in and out. Stay away from Los Gallo's, the worst Mexican food you'll ever have. Ipanema is Brazilian, but having gone to Brazilian restaurants in NYC, this was not the resort to try and do the Brazilian dinner scene. The servers at most of the restaurants seem to lack experience and proper training. The grill for lunch over by the Eclipse pool could've been great if managed properly. Food was always gone and the guy grilling would wait till everything was gone and then put more on much later. Tried to get lunch there a couple of times and did not get anything. Either get there at 11:30 and wait. Upon checkout, my husband had left some electronics in the room and didn't realize till we were at the airport. Now of course this was completely our fault. After numerous calls and emails they said they found everything and sent us pictures to identify. Asked for me to send them my information and FedEx account number. I've sent all this information right away. Never received back, nor when I tried to confirm by phone or email, no response back. So our fault, but you would think they'd send back since they do obviously have the items. So while we did have a good week away, would not go back.

Friendly Staff -Felt like home!
FerB1228, Tampa, Florida
Sun Jun 25 15:54:00 EDT 2017
We had a wonderful two week vacation at the Hard Rock Hotel Punta Cana! We went back after four years and the change in customer service is gigantic. The staff really made our stay wonderful and our trip wouldn't have been as great without them. The hotel is huge so the tram service they offer is great for those that do not like to walk long distances. They come pretty often and the staff that drives them is always making sure guests get off at the right stop. The food and drinks are top notch. There is everything for everyone at any time. It's nice that they always have food available at random times specially for those of us who have kids who tend to eat at various times throughout the day. The seafood is fresh and not once we had an issue with food poisoning or upset stomachs. Drinks are amazing and the variety is immense. All we had to do was to tell them what we wanted and it was there for us. Our room was done twice a day and it was always clean, with fresh linens and plenty of towels. We never saw a single bug at the hotel, which tends to happen since you are in a warm climate. We were glad to see the staff cleaning at all times, so we really couldn't notice that this hotel is so big with so many people. Even the bathrooms by the pool (which tend to be gross in other 5 star hotels) were always clean with a cleaning lady assigned to each bathroom during pool hours (7am-7pm). There was always plenty of soap and paper towels. The bathrooms were never sandy or muddy. The spa service was amazing! It was clean, relaxing and peaceful with great amenities and the variety of services is also great. The gym is also spacious with lots of equipment. They have a group class room for weight lifting classes and spinning, as well as a TRX room where they offer classes in the morning and at night. The staff was also helpful and always made sure that we had towels and water while we were working out. They went above and beyond to make sure we had the equipment that we needed to complete our workout. The equipment is fairly new and clean, which is very important for any fitness facility. We have stayed in other 5 star hotels and they rarely pay attention to the gym since they assume people don't work out during their vacation. We were pleasantly surprised that this gym was great and most importantly clean. They also have a kids club and arcade room for our little ones. It was also nice and clean with plenty of activities for our little ones. The staff was friendly and spoke English very well so my kids felt comfortable staying there when needed (usually when we went to the spa). Overall, we had a wonderful stay and couldn't have asked for more. We came back home relaxed and energized. Our family of four had a great time and are looking forward to returning in the near future. We wanted to specially thank the hotel staff noted below for making our stay pleasant. Gracias por todo el carino, por las risas, por su servicio, por su amabilidad, y por tratarnos como su familia. Esperamos verlos pronto! Un abrazo grande! - Pablo y Fernanda B. Ivan Castro - Public Relations Manager Gabriel Nieves - Butler Carlos Jimenez - Butler Tina - Legendary Concierge Segunda de la Cruz - Rock Spa Josefina Carrion - Rock Spa Onal Pool - Public Relations Ruben Gonzalez - Entertainment Edward "Chino" Kantun - Entertainment Presley Vazquez - Entertainment Robert Tavera - Entertainment Felix - Entertainment Esmerlado Mota - Bartender - Bongos Pool Juana - Server - Bongos Pool Jino Medina - Bartender Felix - Bartender - Lobby bar Felix- Bartender - Beach bar Abelardo Rossis- Bartender- Legendary Pool Jonathan Gerrero - Bartender - Legendary Pool Yani Dominguez - Server - Legendary Pool Daniela Carela- Server - Lengendary Pool Elva - Posh Salon Jefrey - Posh Salon Saidy - Posh Salon Frankelly - Rock Shop

Absolutely Fabulous
E7596JTjimb, New Albany, Ohio
Sun Jun 25 11:59:11 EDT 2017
From check-in to checkout Staff made you feel amazing and couldn't do enough to accommodate..Only Disney Land can compare with this type of Customer Service and Satisfaction..i would highly recommend this to friends and family



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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