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Punta Cana

Hard Rock Hotel & Casino Punta Cana


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Exceptional Value!
Extra Value: Receive exclusive savings on select Rock Royalty rooms (restrictions apply).
Extra Value: Receive up to $1800 in Limitless Resort Credits or Unlimited Golf. Restrictions apply - see Hard Rock Hotels Limitless Resort Credits page for details.
Golf: Unlimited rounds of golf for all in the room instead of Limitless Resort Credit (20% service fee plus restrictions apply).
Honeymoon: Bottle of sparkling house wine, mini-cake, honeymoon dinner, in-room breakfast, hydro spa tub experience, and welcome note from Colin Cowie (restrictions apply).
Family: Two kids ages 4-12 Stay and Eat Free (booking dates and travel dates apply).

Multi-platinum soul singer Jess Stone is coming to Hard Rock Hotel & Casino Punta Cana on April 23, 2016 at 9:00pm. Tickets are limited and can only be purchased at the hotel.

The incredibly cool Hard Rock Hotel & Casino Punta Cana brings uncompromising, all-inclusive luxury to Punta Cana on one of the most beautiful beachfront locations in the Caribbean. This contemporary, rock 'n roll resort offers 13 outdoor pools with gorgeous views of the Caribbean Sea and a secluded lagoon. Every spacious and rock 'n roll-decorated guest room features a private balcony, WiFi, LCD satellite TV, and hydro spa tub.

The resort also offers a magnificent state-of- the-art spa, Body Rock® fitness center with instructors, and a Jack Nicklaus-designed golf course. Enjoy a delicious choice of international cuisine in nine different restaurants along with 24-hour room service. Every little rock star deserves a big stage, and that's just what you get at The Little Big Club! Kids enjoy singing, dancing and more with Barney, Angelina Ballerina, Bob the Builder, and Thomas the Tank Engine, with educational, interactive, and all out fun activities!

When the sun goes down, Hard Rock brings out the inner rock star. Continuing the brand's legacy, open air venues in Hard Rock Hotel & Casino Punta Cana are the playground for great live music, theme parties, and entertaining shows. ORO Nightclub is modeled to rival Las Vegas and Miami's finest nightclubs, boasting over 14,000 square feet of space across two levels and features intelligent show lighting, Kryogenifex, and award winning Funktion One sound. Adding to the dramatics is its signature two story tall LED wall consisting of over 300 individual LED screens and the first ever infinitive edge bar. High energy, cool drinks, and hot sounds spilling from nightclub will get the party jumping in the signature bars and lounges serving top-shelf drinks.

Throughout the resort, you'll find authentic memorabilia from famous international musical artists. This is also home to the hottest casino in the Dominican Republic, weighing in at over 45,000-square-feet. Try your luck at 450 slot machines and more than over 40 different gaming tables. The 5-star Sports Book offers wagering on all major sporting events with five betting windows.

Thrilling gaming action in the biggest and best casino around, exhilarating nightlife, tantalizing culinary options, and rooms worth tweeting about, all infused with Hard Rock's legendary rock and roll vibe. Welcome to the Hard Rock Hotel & Casino Punta Cana- it's time to See the Show!

Find more information about Hard Rock Hotels & Casinos.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
Punta Cana


DR
Local Phone: 1-855-537-4129
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Onsite (On-site)
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
13 expansive pools including three kids pools, a lazy pool, and adults pool
Golf: NEARBY
Jack Nicklaus designed course.
Holes: 18
Green Fees: Fee required
Cart Fee: Fee required
Club Rental Fees: FEE REQUIRED.
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Hard Rock features luxurious accommodations, fine dining at nine restaurants, seven bars, thirteen pool with four swim-up bars, casino and spa. Beach:
Total Rooms: 1779
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
CARIBBEAN DIAMOND KING
Guestroom includes one king bed, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bath amenities, 24-hour room service, a minibar, and a private bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM SIGNATURE FAMILY STE
Family suite includes one master bedroom with a king bed and a double hydro tub, a family room with two double beds and a full bathroom, and a dining room. Suite also includes a balcony with tropical views, Rock Spa and L'Oreal bath amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DOUBLE SUITE
Caribbean suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a private bathroom with double showers, Rock Spa bath amenities, a minibar, complimentary wireless internet, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE DOUBLE
Caribbean sand suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, 24-hour room service, a bathroom with double showers, Rock Spa amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE DOUBLE
Junior suite includes two double beds, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROCKROYALT CARIBB SANDSTE KING
Suite includes one king bed, a furnished balcony (views vary), and a double hydro spa tub. Rock Royalty accommodations include upgraded amenities, a personal assistant, VIP check-in, access to a private pool/beach area, complimentary massages, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN KING SUITE AI
Suite includes one king bed, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, Rock Spa bath amenities, complimentary wireless internet, 24-hour room service, and a bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE KING
Caribbean sand suite includes one king bed, a double hydro spa tub, and a furnished balcony with tropical views. Room also includes complimentary wireless internet, 24-hour room service, a minibar, a bathroom with double showers, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
3BEDROOM ROCK STAR SUITE
Suite includes three bedrooms with king beds, a dining room, a living room with a bar, special Rock memorabilia, and a private balcony with stunning ocean views. Suite also features VIP check-in, a personal assistant, and other Rock Royalty amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE KING
Junior suite includes one king bed, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, 24-hour room service, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD PRESIDENTIAL SIGNATURE STE
Presidential suite includes one bedroom with a king bed, a living area, and a dining room with a half bathroom. Room also features an expansive terrace with tropical/pool views, a private bathroom with a double hydro spa, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM PRESIDENTIAL SUITE
Two bedroom presidential suite includes one bedroom with a king bed, a second bedroom with two double beds, a living room, and a dining room. Suite also features a double hydro spa tub (in each room), a furnished terrace, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
4 BEDROOM ROCK ROYAL VILLA
Villa includes four spacious bedrooms, two with king beds and two with double beds. Villa also features a living area, a dining area with a bar, a double hydro spa tub, a minibar, private check-in, ocean views, and many other upgraded amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND DOUBLE
Guestroom includes two double beds, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bathamenities, 24-hour room service, a minibar, and a private bathroom with double
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Hard Rock Hotel & Casino Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 10 Restaurants at Hard Rock Hotel & Casino Punta Cana:
Zen - Asian a la carte - Teppanyaki & sushi
Simon Mansion - Chef Kerry Simon's restaurant serving fresh sushi, innovative appetizers, and delectable entrees. ($)
Los Gallos - Mexican cuisine a la carte
Toro - American style steakouse
The Market - International buffet
Isla - Caribbean cuisine
Pizzeto - Brick-oven style pizza
Ipanema - Rodizio - Brazilian Grill
Cafetto - American style café
Ciao - Italian fine dining a la carte
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Hard Rock Casino, Rock Spa, 2 beach volleyball courts, Little Big Club, Billards, ping pong, table game s, Arcade Center, and more.
Nightly Activities & Entertainment:
Theater, casino, and ORO nightclub.
CHILDREN'S PROGRAMS
Kids Club. Three kids pools with water toys and tobogan.
Applicable Ages: 2 to 12 years old.
Program Fees: Complimentary

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
949 Recommend
949 past Apple Vacationers would recommend Hard Rock Hotel & Casino Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 16728 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Another Enjoyable Stay
DanandJennandBaby,
Fri Jun 24 13:17:42 EDT 2016
On day 4 of 8. Overall we knew exactly what to expect. So far our expectations have been spot on. We have had a few hick ups in the room but the service is impeccable. Example our safe wasn't working when we got to the room. Within 10 min of calling someone came out and fixed it. Just needed batteries. We had to be in the room for this fix and sign off since it had to do with the safe. The walls are some what thin. But again manageable. One complaint though- the sliding doors to the balconies did not muffle the sound at all. When laying in bed we could hear the conversations outside from the balconies around us. Our tv volume quit working yesterday. After a full day outside we came back to a working tv once again. Everything has been minor and understandable for how many rooms there are. Our personal assistant was Frank. He deserves a huge shout out from everyone he works for. He truly was at our beck and call. Made sure that our kids were happy and taken care of. Anything they needed he found it. Our son liked him so much he wanted him to swim with him one day. Yes the resort is big. We knew this so brought a stroller for our 4 and 2 year old. Made walking to anywhere a breeze. They also have a shuttle service that continues to run all day. Golf carts were available to rent as well. Kind of pricy if you ask me. But people pay it so prices won't ever drop on that. But then again that's what we had Frank for. There were hard sales on the membership etc. but I can tell you that their quotas are being met. Didn't really bother me too much as I was already roped in. Ha!! Food was good. Zen is our favorite. Along with the pizzeria. Water is delivered to your room daily along with any thing else you ask for. Mini bar was always stocked. Food service was quick and good. We didn't use the kids club. But I heard from others it was great. I was disappointed in the shows in the evening. They didn't have any kid related shows at the theatre. We kept asking cause the info sheet we were given said they did. But everyone told us they didn't do them anymore. That was not good since our kids were looking forward to them. The regular shows started at 930 at night and for any younger kids that didn't seem like it was planned well. Also last year they had people come to the pools so the kids could make beaded jewelry. They evidently nixed that as well. My 4 yr was upset as that was all he talked about on the plane as he seemed to remember that from our last trip. Overall great vacation for a family of 4 and will be back next year. More>

OVER RATED
tommy r, Bethlehem, Pennsylvania
Fri Jun 24 13:15:55 EDT 2016
WAS there for new years 2015 four of us , Hotel was nice, grounds were nice, and pools. stayed 4 days ,very nice weather every day, This was my 3rd. time to punta cana in 2015. The food was good, plenty of restaurants to choose from , I heard so much hype about the hard rock ,i had to find out for myself, was not really impressed, seeings that they charge so much. i expected more, I would choose to stay another resort and can get the same for less money. More>

HR has it all: beautiful beach and large
slev, fort worth
Fri Jun 24 10:51:48 EDT 2016
My group of 12 (ages 3-45) recently spent one week in the Hard Rock Punta Cana. I will give an overall summary and then break it down into categories: OVERALL: best beach in area, humongous resort, many different style restaurants and pools, rooms do not have ocean view, entertainment and drinks were top notch. Service personnel makes the difference. Area: We have stayed at Punta Cana and have been up and down Bavaro Beach. This hotel has the best beach by far. The water is a bright and clear turquoise blue. There is a rock barrier out past the swimming area for the length of most of the beach. This breaks the waves to an extent so that every day we were able to enjoy the water and still have some waves for play. The sand is light and sugary texture. Resort: the resort itself is very large. This can be an issue with finding your way in the evening. I recommend you walk the resort during the first day. Afterwards, you find your way much easier. Workers are always willing to give directions or give a ride(Thanks Sterling! I think you came by each time I needed). There are also trams that go through the resort very often that you are able to jump on. In a big group, make sure to express your favorite pool and beach area- then you know where to find everyone. The resort may be going to a chip bracelet that will allow you to GPS your kids. This is a great idea for families with teens. The grounds are beautiful and immaculately cared for. We found just walking the grounds to be enjoyable. The lake area attracts cranes. Upon arrival, we did see some fountains drained and some trash. They had just had a big concert and worked hard to clean the area. This was not an issue after day 2. Service: Along with concert day, we had two days of delayed service at dinner time and bars. I discussed this issue with the customer service, and they compensated us with a dinner at Simon Mansion. Janett Panguia and Stefano Silvestri also checked daily to ensure that our service was first rate the rest of our stay with visits at the beach and pool. They went above and beyond to make it right. After day 2, food and service was very prompt and always friendly. Our butler, Jose Ignacio, was amazing! He assisted with putting together a princess birthday party in our suite with three hours notice. He collected the cake and showed up with balloons, punch ingredients, and tape. It truely made her birthday special. He visited us each day and gave us a phone to contact him anytime we needed any assistance. He ensured reservations and seats at our favorite shows. Food: I like the different style restaurants available. Hard Rocks AIC have the same restaurants; however, they do not always have the same menus at the same named restaurants. Zen is a must with Jesus as your Hibache chef. Best Hibache experience we've had! The Brazillian steak place was wonderful as well. Caio is very elegant and delicious. Gallos was ok dining. Market is a great breakfast with a juice and omelette to order. El Cafetto was a favorite for service and quick food. Nathan's hotdogs, sushi and fajitta bars pop up often in the mall area of the hotel for fast bites. The Sax pool and the HOF pool have great lunch grills. Drinks are made as desired. They tend to make them weak with a shot on top when asked. As the bartender gets to know each person, he makes the drink strength to your liking. Try the menu that has drinks labeled by your favorite band. I liked Abba. Entertainment: The casino payed fairly well. The Oro nightclub lives up to its name. The environment reminded me of a large VIP lounge at a huge LA club. Its worth the visit, and many times you can score free entrance. It was very clean and secure inside. The Michael Jackson show was on spot! My teens found plenty to do with Dominican Night and the Magic Show, foam party, ect. Keep up with what is going on with the hotel app because it is easy to miss some of the fun with a big resort. The teens enjoyed the basketball courts and teen hang out. Our three year old loved the lazy river and the children's area was clean, safe, and very entertaining. SPA: if it rains, take advantage of their hydro therapy pools! The spa suites are wonderful with sections for females and males and then other sections for both sexes to enjoy. It is quite large and you can easily spend an entire day down there. service was great. You are unable to stay in the couple suite past your set time; however, you may enjoy the rest of the facilities for the entire day. I prefer HRRM spa over PC's spa; however, this is a very close second. ROOMS: very nice inside. The bathrooms are large with double shower heads. Robes and slippers included. Each room has a double jacuzzi. Due to PC law that buildings cannot be taller than the palm trees, there are 16 buildings (A or beach/pool area and B are closer to the front lobby/casino/bars/restaurants). You do not get ocean view at this resort; but you do have pretty garden views at most rooms. Rooms open to the outside and there were issues with room keys in each of our 5 rooms (we collected close to 20 room keys by the end of our stay). Again, the bracelet chip should fix this issue. More>

GOING BACK IS LIKE GOING HOME
TerryG2007, Northbrook, Illinois
Fri Jun 24 09:17:01 EDT 2016
This April was our second time staying at Hard Rock Punta Cana and it is really worth it. Once again, we think the people who are helping you make a big difference in the stay. You can have wonderful food, weather, activities, etc., but if the people are not helpful or nice, it will not be a very fun or enjoyable experience. You wouldn't want to waste your vacation time to be miserable around people who don't care. The pools are beautiful and there are a lot of them to choose from. The Bongos Pool has the best Shrimp Tacos, be sure to try them! Then go to the Sax Pool for their top notch Chicken Wings!! At the Beach Bar #2 be sure to say hello to Jesuito Trinidad and Juana Bello, the best bartenders around. Always a pleasant hello and how are you to make you feel right at home.At Beach Bar #1 shout out to Andres, Rosario, Jose, and Ariana. Great Drinks and smiles. Then go to Eden Pool and have Victor, Edwin, or Jesuito make you a drink--Excellent!!!! When up at the lobby, stop at Boulevard Bar and have Vladimir get you a Mamajuana, unforgettable! We had a problem with our air conditioner and Angel Samboy came to our rescue treating us just like family. Try and get either building 4a or 5a. They seem to be right in the middle of everything. But if you want more Casino Action, look for the closer buildings to the front. Speaking of family, Carmen De Castro, the Kitchen Concierge, is like my best cousin, always watching out for us and I consider her the best I have every seen. She seems to be everywhere, always watching out for everyone to make sure they have whatever they need and want! If she takes you under her wing, watch out----the best will come your way! When she is not there (not that often, she seems to work 8 days a week) be sure to look for Betania Reyes, Kitchen Concierge, another gem at the Hard Rock who also works very, very hard to make you happy. Many, many things to do, please check the activity list on the board, shows at night, and special shows at Woodstock Plaza on certain nights. You can be as busy as you want or relax by the ocean. Go have a Spa Package, a real treat, they are all so very nice. If you're lucky, please have Ana Luz as your treatment person. She is another hidden gem and you will be very pleased and satisfied (also look pretty good afterwords)! Be sure to have the Fish Treatment (Ictiotherapy) at the salon, you won't forget it. All in all, treat yourself and spend one (or two as we did) weeks at the Hard Rock Punta Cana. You won't be sorry. More>

Yohar Hernandez is the Best!!
jenniferkaymaddox, Fort Worth, Texas
Fri Jun 24 08:50:12 EDT 2016
This was our second stay at the hotel. The first time was about 5 years ago. They hotel has improved since then in service but it is not yet the same as the Hard Rocks in Mexico. That being said - our butler service at this hotel was far superior to ANYTHING we have experienced even in Mexico. Yohar Hernandez took care of EVERY need and more. He was very thoughtful of what would make our time together as a family more comfortable and even surprised us with treats. The surprises were the best! We felt like he was part of the family very quickly. When we had maintenance issues in the room - Yohar personally made sure they were resolved within hours. I only wish I had the opportunity to host his family here in Texas to return the favor - that is the kind of impression he made on my family!! I would also want to express my gratitude to the staff at the Hall of Fame pool - Doralinda who was always there with a smile and a bucket of ice :) and Domingo Vasquez and Jesus - chefs. More>



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