Barcelo Maya Tropical and Colonial Beach

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All Inclusive    

2018 Exceptional Values
Extra Value: Receive up to $1000 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).
Honeymoon: Room upgrade to Oceanfront (based on availability), fruit basket, bottle of sparkling wine and Continental breakfast in bed the morning after arrival (reservations required).

Spread over acres of lush tropical gardens, the upgraded, all-inclusive Barcelo Maya Colonial & Tropical Beach is bound to impress. With 960 rooms situated on over a mile of dazzling private beach and spectacular protected coral reef, this resort is an unparalleled exhibition of Caribbean paradise in coveted Riviera Maya.

Enjoy access to sixteen international restaurants, featuring Seafood, Asian, Mediterranean, and Italian cuisine, plus four buffets and four beach restaurants with local and specialty dishes to suit any palate. Fourteen bars throughout the complex ensure a delicious cocktail awaits you at every turn. Lounge by one of four expansive main swimming pools, or join in the daily activities and watersports.

One of the largest theaters in the Riviera Maya will present nightly live shows complete with an accompanying orchestra. The U-Spa awaits your pleasure, boasting the latest equipment and luxury treatments, with whirlpool, two saunas, and two Turkish baths to relax away your stress and rejuvenate your senses.

Families can enjoy maximum freedom, choosing from among a wide range of activities for the whole tribe, including a gym, shopping, and non-motorized watersports. Qualified staff members organize entertaining activities for the smallest members of the family in the mini-club. Children are guided through games, competitions, drawing, handicrafts, movies, a mini-disco, mini-aerobics, and the brand-new U-Kids Spa.

By day, adults can join in a variety of sports, including tennis (day or night on floodlit courts), basketball, snorkeling, kayaking, windsurfing, and miniature golf. At night, enjoy the vibrant entertainment at the unique live shows and then dance the night away at Jaguar's Nightclub. In addition, you are free to access facilities in the pool and beach area of the Barcelo Maya Beach & Caribe immediately adjoining your hotel.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.

Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.

The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

Find more information about Barcelo Hotels & Resorts.

Learn more about Riviera Maya.

Local Phone: 011-52-984-875-1
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Number of Pools: 4

Access to four main pools with swim-up bars around the complex
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Magnificent all-inclusive beach-front resort in two adjacent hotels spread over acres of lush tropical gardens. This resort features access to 16 restaurants, fourteen bars, disco, four main pools, and guests can use the facilities and a la carte restaurants at the Barcelo Maya Beach & Caribe (there is no access to Barcelo Maya Palace). Beach: Private beach for 1.12 miles crystalline turquoise waters and spectacular protected coral reef, an unparalleled exhibition of the Caribbean paradise.
Total Rooms: 960
Year Opened: 2005 Credit Cards:
No Spring Breakers. A la carte dining: 3 nights: 1 dinner, 4-5 nts: 2, 6 nts: 3, 7 nts: 4, 8 nts: 5, 9-10 nts: 7, 11-12 nts: 8, 13 nts: 9, 14 nts: 10. Poolside waiter service is not part of the all-inclusive plan. Charged as room service fee.
comfortable 570 ft2 junior suites have a terrace or balcony with beautiful ocean views. You will also have access to the exclusive Premium Level benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Family room includes one bedroom with a king bed and a full bathroom, a separate living and dining room with three day beds, and a balcony or terrace with tropical garden views.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Guestroom includes one king bed or two double beds, a day bed, and a private balcony or terrace with garden views. Max. Occupancy: 4 guests.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Intimate suites offer beautiful views of the ocean and tropical gardens. Scented candles and relaxing bath salts add to the elegance of this room. Also access the exclusive Premium Level benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Barcelo Maya Tropical and Colonial Beach features 1 meal plan options:
All Meals, Drinks & Tips
There are 16 Restaurants at Barcelo Maya Tropical and Colonial Beach:
Kyoto - Japanese a la carte restaurant. Open for dinner from 6:30-10:30 pm.
Mare Nostrum - Seafood restaurant served Mediterranean style. Open for dinner from 6:30 - 10:30 pm.
Rancho Grande - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Capitan Morgan - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Beach Buffet - International buffet restaurant at Barcelo Maya Beach. Open for breakfast, lunch, and dinner.
Trattoria Pizza e Pasta - New Italian specialty restaurant. Open for dinner from 6:30-10:30 pm.
Tropical Buffet - International buffet restaurant at Barcelo Maya Tropical. Open for breakfast, lunch, and dinner.
Tokio - Japanese specialty restaurant. Open for dinner from 6:30-10:30 pm.
Colonial Buffet - International buffet restaurant at Barcelo Maya Colonial. Open for breakfast, lunch, and dinner.
La Fuente - Spanish specialty restaurant. Open for dinner from 6:30-10:30 pm.
Mariachi - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Mexico Lindo - Mexican specialty restaurant. Open for dinner from 6:30-10:30 pm.
Palmeras - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Caribe Buffet - International buffet at Barcelo Maya Caribe. Open for breakfast, lunch, and dinner.
Santa Fe - Steak house a la carte restaurant. Open for dinner from 6:30 - 10:30 pm.
Capri - Italian a la carte restaurant. Open for dinner from 6:30 - 10:30 pm.
Daily Activities & Entertainment:
Basket Ball, 18-hole Mini-Golf, Darts, Bocce Ball
Nightly Activities & Entertainment:
One of the largest theaters in the Riviera Maya. Nightly shows accompanied by a live orchestra.
Barcy's Kids Club
Applicable Ages: 4-12

Teen club

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
108 Recommend
108 past Apple Vacationers would recommend Barcelo Maya Tropical and Colonial Beach to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5214reviews
What to expect

Apple Vacations Traveller Reviews
My Experience
Mar 07 2018
My room was very nice but they didn't have any wash cloths. I asked for wash cloths but they said they didn't have any. Another person asked for wash cloths and were handed 2 of them. After that they were told they didn't have any. I think they should have wash cloths... At the pool, they kept running out of light beer. This seems odd when they have several tappers. These things didn't spoil my vacation but is an area where the hotel could use improvement. The entertainment SUCKED. It was so boring that we all decided they planned it that way so people would go to their room! Which we did. It was a great vacation and we were very pleased with Apple Vacations - next destination.
Customer Rating: 

Needs Improvement
Feb 13 2018
This was our 4th trip to the Barcelo and we were disappointed in the attitude of the bar staff. Unless they was you with a wad of cash in your hand, they would basically ignor you or take a long time to wait on you even thought they were not busy. Also, they no longer serve premium liquors; only the cheap stuff unless you pay extra. The food buffets were O.K., but pretty much the same thing every day whereas they used to have a different variety every day. Last, BUT not least was our check-in upon our arrival. There were only two clerks at the desk (about 5 PM) and about 30 people waiting to check in; we stood in line for 1 hr. 20 min. This was just unacceptable, therefore we will be choosing another hotel on the beautiful Riviera Maya for future trips.
Customer Rating: 

3rd Time's a Charm
Jan 17 2018
Apple Vacation provides great service from booking to return. Hotel property is mid-sized, easy to navigate, and has all the amenities one would expect. It is not the highest of luxury, but it is absolutely wonderful. The pool area is gorgeous, but the pool water is not heated; winter pool water is very cold. Ocean/beach is also beautiful, and there are plenty of chairs. The beach is a bit rocky and difficult to enter in many spots, but the water is calm and lovely once you're in. Water shoes are recommended for easier entry/exit. Evening entertaining is sub-par; almost laughable most nights. Just go because it's fun... not because it's trying to be a Broadway knock-off.
Customer Rating: 

Barcelo Riviera Maya hotels
Dec 26 2017
Exceeded our expectations in all categories. Donít pay attention to any negative reviews. This is an awesome place
Customer Rating: 

Barcelo grand resort
Dec 21 2017
Ok its nice you can use 4 resort areas, so for sure its big but there was not so much to see... most customers was families with kids. Bars was empty same with pools. Pools water was freezing! Ocean was much warmer than pools. Food was pretty good in buffee but always same, they change nothing. A la carte... japanese one suck. I wanted to cry when they overcooked tuna, lobster, swordfish and didnt make duck skin crispy. Italian restaurant was good. Staff is not so nice, they dont really talk with you but laugh behind your back making fun of you. Bed in room is rock hard.
Customer Rating: 

Our review
Dec 11 2017
We really loved it here! It was awesome, planning to go back. We thought we could eat at Tropical but were not allowed too.
Customer Rating: 

Wonderful Vacation!
Nov 26 2017
Beautiful beach, great food, AMAZING spa! Everyone friendly. Staff spoke limited English so that was a challenge at times. I would highly recommend this resort!
Customer Rating: 

Buffets. Not. Good
Nov 21 2017
We. We're. Not. Able. To. Book, restaurants. Told. They. We're. Full. I. Didn't. Expect. To. Only be able. To. Go. To. The. Buffets. Very. Disapointing. A mother and. Daughter. Told. Us. They. We're. Told. The. Same. Regarding. No. Reservations. But. When. The. Mother. Showed. Ed. $10,00. An. Opening. Became. Available. Would. Not. Recommend. This. Resort.
Customer Rating: 

Everything in ONE spot.
Nov 13 2017
My only issues with the hotel is that there are no bathroom fans for when you shower which leaves a lot of moisture in your rooms. Other than that everything was great. The hotel was booked at 30% capacity when we were there which felt like we had the resort to ourselves. Everyone was very friendly. We did get lost one night trying to find a restaurant and no one we stopped to ask spoke any English, so it was hard to get the proper directions and we ended up walking in circles and missed our reservation that night... but another restaurant squeezed us in with no issues. The beaches was great, the water the perfect temp. The pools were huge. Swim up bars were always welcoming. The buffets off of/close to the beach were perfect when you needed a snack. Having everything on site means, casino, shopping, bowling, clubs, various restaurants, Dolphin experience, etc... you really DON'T have to leave the resort for anything. Although a few of us did venture into town for shopping to get better deals on souvenirs on our last day. There were 14 in our group for this trip and every single one of us said we'd go back to this resort again. A few of us are already pricing and trying to plan our next escape there. Very pleased with our experience and would recommend this group of resorts to everyone.
Customer Rating: 

Loved the Barcelo Grand Resorts!
Oct 30 2017
Everything was excellent from the time we left the airport until we arrived back at the airport. My husband and I could not have asked for a better vacation! The staff at the airport were friendly and helpful! We made it to our hotel and although we waited for about 30 minutes to check in, it didn't seem to be an issue with the staff but the large group ahead of us. Once we finally made it to the check in desk we were checked in within minutes. We felt our room was very clean, which is a huge selling point for me. The food selection was amazing and very tasty! The wait staff was phenomenal! My only complaint for the entire trip would be that it took us several days to figure out the schedule of the activities of the different (Barcelo) hotels, etc. because it is such a large resort. We even asked for a schedule and they didn't have one consolidated for all the Barcelo hotels that you have access to. I would highly recommend this place and would certainly go again-even with our kids next time! Amazing and beautiful!
Customer Rating: 

Best Beach!
Oct 03 2017
This place is impeccable. My 4th time here and going back in March!
Customer Rating: 

TripAdvisor Traveller Reviews
Destination Wedding and Vacation March 3-10th, 2018
KDK-MB, Thompson, Canada
Fri Mar 16 07:26:28 EDT 2018
We booked our vacation with Air Canada Vacations - we were greeted and welcomed promptly by our ACV rep at the airport; the rep was funny and helpful. My husband and I were given the Premium package with our wedding package and were able to check in promptly while our guests checked in regularly at the Tropical Lobby. Whilst in the premium lounge we were not given our welcome drink and our host was not willing to book our al-la-cartes for our wedding party as a group; I knew it would be difficult as it was for 20 people per side. She gave us a pamphlet of the resort and didn't explain resort credits or the 40% off the spa if you booked within 24 hours of checking in - to my understanding this happened to all of our guests. When we booked at the spa we were told to report this to management so that our 40% off would be honored - it was no questions asked. We returned the next day to the premium lounge (March 4th) and a new service rep was able to accommodate our al-la-carte group for 40 no problem. Wireless was included in our package and that was beneficial for sure at no additional charge. We were allowed to access the Palace buffet once during our stay - I wouldn't say it was anything special or different than the others, I wouldn't pay the extra pennies to stay at the Palace Resort. Our suite was facing the pool and beach property in the Vera Cruz. The hotel was very accommodating and put our group all within the same area in the Tropical Section. They were also willing to give my husband and I the room lists printed so we can telephone them to make daily plans. Simona was our wedding coordinator. She was fabulous and helpful. Simona was very knowledgeable. Our wedding meeting answered all of our questions and she was thorough, following up with a tour of where to meet, when to send guests and helped myself and my wedding party get to and from the room without being seen. Our bar staff and caterers during our cocktail and private beach party were amazing. Our wedding day exceeded our expectations. Honorable mention to our Officiant, she was brilliant. The symbolic service was eloquently written and all of our guests were very impressed. We were pleased to have the sound system and wireless mic included. The spa services were great. I was happy to have had my gals receive 25% off their services. The buffet is like any other buffet in Mexico, pasta stations were hot and well prepared. The al-la-carte staff and food was top notch. Service was unbelievable. The beach had large rocks which were easily avoidable but the sand was beautiful. There were so many activities going on. The resort grounds were impeccable and so clean. We loved walking around at night and there was always music playing. The shows at the theatre were well choreographed and not tacky. Our room was always cleaned and we did have a turn down service. We were supposed to have breakfast in bed following our wedding and waited two hours for it to come, it didn't but we were married in paradise so it wasn't a pain to go to the buffet. My husband loved the omlette station. I was having a nap one morning and three people in blue shirts came in without me having enough time to answer the door to inspect our air conditioning. They apologized and left. The Maya Mall was a pleasant surprise, like a trip off resort. It had cute shops and a few lounges that allowed you to get away from the busy lobby bars. The pool bar service staff worked their butts off, American Spring break started towards the end of our trip so it was busier out our main pool. I should mention that several other guests over drank, were carted away by medical staff and one guest vomited in the pool - he was very vulgar and rude to staff. There were also guests that demanded service and were discourteous to staff, forgetting I guess they were guests in another country. There were several under-agers being served alcohol with taped on adult wrist bands that kept several security guards busy both at the tropical section and in the Maya Mall. Before visiting the resort I would recommend not carrying more than tip money because the entire resort takes credit or does room charge - they will not take cash for any purchases at the gift shops or snack/beach shops. This was not explained to us and I couldn't find it in the comments to tell our wedding group prior to arriving. Overall - I would recommend this resort to families, couples and friends. It was an amazing experience. There were so many things for families to do - basketball, tennis, table tennis, shuffle board, Barcay Club, Kiddie Pool etc. The resort was so big it didn't feel crowded. Plenty of beach chairs and pool chairs. Amazing time. Thanks for making our dream wedding a reality!

Tropical Buffet
Liliana F,
Thu Mar 15 18:13:27 EDT 2018
We had excellent service. The waiters are excellent. The buffet is amazing. We had the beat dinner. Demetrio Chi was the best waiter. Fausto made sure we had everything we needed. I will come back again next year.

Barcelo maya tropical
Juan F,
Thu Mar 15 18:09:24 EDT 2018
Great service at the buffet our waiter Demetrio Chi provide great service. Will definitely visit Barcelo Maya Tropical again. Lots to do great for families. You have access to all 4 hotels and services beaches and restaurants. Fausto Martinez also proved de great services in one of the many buffets.

Not for agriphobics
Dom N, Fair Haven, New Jersey
Thu Mar 15 17:49:00 EDT 2018
Shabby room furniture, poster type pictures, old bathrooms, B grade shows, no poolside service, seaweed on beach, Friendly genuine staff, beautiful grounds, beach and water features, Lots of crowds. Not an intimate feeling.

Fake promises
jennycr1981, McAllen, Texas
Wed Mar 14 23:06:58 EDT 2018
Staying at the hotel. Beautiful property with a lot activities for the family. Unfortunately when I tried to make the reservations for the restaurants this evening I was told there were no more reservations available for the next three nights. I asked to speak to a manager as the reason since we barely checked in yesterday. His explanation was vagued. While I was still at the customer service office other guest came in to try to make reservations and their reservations were made. After I asked what was going on? magically, reservations were now available but for 0930 pm and 1000 pm and in the least desired restaurants. When I asked another employee I was told maybe it was harder because we are a family of four. I told the staff, I was told if we stay 5 nights we get three tickets to eat at A la Carte Restaurants, then why do you offer a service you can't provide. This is very disappointment, it's the third time this happen to us at a Barcelo Property. We never have this issue with Riu or Palladium Hotels. If the food at the buffet wasn't so bad I wouldn't be making this review.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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