Cancun

Barcelo Maya Tropical and Colonial Beach


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All Inclusive    

2019 Exceptional Values
Extra Value: Receive up to $1000 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).
Honeymoon: Room upgrade to Premium category (based on availability), Petit fours and bottle of sparkling wine in room and Romantic Continental breakfast in bed (reservations required).

Spread over acres of lush tropical gardens, the upgraded, all-inclusive Barcelo Maya Colonial and Tropical Beach is bound to impress. With 960 rooms situated on over a mile of dazzling private beach and spectacular protected coral reef, this resort is an unparalleled exhibition of Caribbean paradise in coveted Riviera Maya.

Enjoy access to sixteen international restaurants, featuring Seafood, Asian, Mediterranean, and Italian cuisine, plus four buffets and four beach restaurants with local and specialty dishes to suit any palate. Fourteen bars throughout the complex ensure a delicious cocktail awaits you at every turn. Lounge by one of four expansive main swimming pools, or join in the daily activities and watersports.

One of the largest theaters in the Riviera Maya will present nightly live shows complete with an accompanying orchestra. The U-Spa awaits your pleasure, boasting the latest equipment and luxury treatments, with whirlpool, two saunas, and two Turkish baths to relax away your stress and rejuvenate your senses.

Families can enjoy maximum freedom, choosing from among a wide range of activities for the whole tribe, including a gym, shopping, and non-motorized watersports. Qualified staff members organize entertaining activities for the smallest members of the family in the mini-club. Children are guided through games, competitions, drawing, handicrafts, movies, a mini-disco, mini-aerobics, and the brand-new U-Kids Spa.

By day, adults can join in a variety of sports, including tennis (day or night on floodlit courts), basketball, snorkeling, kayaking, windsurfing, and miniature golf. At night, enjoy the vibrant entertainment at the unique live shows and then dance the night away at Jaguar's Nightclub. In addition, you are free to access facilities in the pool and beach area of the Barcelo Maya Beach and Caribe immediately adjoining your hotel.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.

Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.

The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

Find more information about Barcelo Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: CARRETERA FEDERAL CHETMAL KM 266.30
PUERTO JUAREZ
QR

MX
Local Phone: 011-52-984-87...
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 4

Access to four main pools with swim-up bars around the complex
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Magnificent all-inclusive beach-front resort in two adjacent hotels spread over acres of lush tropical gardens. This resort features access to 16 restaurants, fourteen bars, disco, four main pools, and guests can use the facilities and a la carte restaurants at the Barcelo Maya Beach & Caribe (there is no access to Barcelo Maya Palace). Beach: Private beach for 1.12 miles crystalline turquoise waters and spectacular protected coral reef, an unparalleled exhibition of the Caribbean paradise.
Total Rooms: 960
Year Opened: 2005 Credit Cards:
HOTEL RESTRICTIONS
No Spring Breakers. A la carte dining: 3 nights: 1 dinner, 4-5 nts: 2, 6 nts: 3, 7 nts: 4, 8 nts: 5, 9-10 nts: 7, 11-12 nts: 8, 13 nts: 9, 14 nts: 10. Poolside waiter service is not part of the all-inclusive plan. Charged as room service fee.
ROOM TYPES
SUITE OCEANFRONT PREMIUM LEVEL
Intimate suites offer beautiful views of the ocean and tropical gardens. Scented candles and relaxing bath salts add to the elegance of this room. Also access the exclusive Premium Level benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JRSUITE OCEANFRONT PREMIUMLEVL
comfortable 570 ft2 junior suites have a terrace or balcony with beautiful ocean views. You will also have access to the exclusive Premium Level benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY ROOM
Family room includes one bedroom with a king bed and a full bathroom, a separate living and dining room with three day beds, and a balcony or terrace with tropical garden views.
Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM RUN OF THE HOUSE
Guestroom includes one king bed or two double beds, a day bed, and a private balcony or terrace with garden views. Max. Occupancy: 4 guests.
Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Barcelo Maya Tropical and Colonial Beach features 1 meal plan options:
All Meals, Drinks & Tips
There are 16 Restaurants at Barcelo Maya Tropical and Colonial Beach:
Mexico Lindo - Mexican specialty restaurant. Open for dinner from 6:30-10:30 pm.
Palmeras - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Caribe Buffet - International buffet at Barcelo Maya Caribe. Open for breakfast, lunch, and dinner.
Santa Fe - Steak house a la carte restaurant. Open for dinner from 6:30 - 10:30 pm.
Capri - Italian a la carte restaurant. Open for dinner from 6:30 - 10:30 pm.
Kyoto - Japanese a la carte restaurant. Open for dinner from 6:30-10:30 pm.
Mare Nostrum - Seafood restaurant served Mediterranean style. Open for dinner from 6:30 - 10:30 pm.
Rancho Grande - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Capitan Morgan - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Beach Buffet - International buffet restaurant at Barcelo Maya Beach. Open for breakfast, lunch, and dinner.
Trattoria Pizza e Pasta - New Italian specialty restaurant. Open for dinner from 6:30-10:30 pm.
Tropical Buffet - International buffet restaurant at Barcelo Maya Tropical. Open for breakfast, lunch, and dinner.
Tokio - Japanese specialty restaurant. Open for dinner from 6:30-10:30 pm.
Colonial Buffet - International buffet restaurant at Barcelo Maya Colonial. Open for breakfast, lunch, and dinner.
La Fuente - Spanish specialty restaurant. Open for dinner from 6:30-10:30 pm.
Mariachi - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Basket Ball, 18-hole Mini-Golf, Darts, Bocce Ball
Nightly Activities & Entertainment:
One of the largest theaters in the Riviera Maya. Nightly shows accompanied by a live orchestra.
CHILDREN'S PROGRAMS
Barcy's Kids Club
Applicable Ages: 4-12

Teen club

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
108 Recommend
108 past Apple Vacationers would recommend Barcelo Maya Tropical and Colonial Beach to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6113reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
beach too rocky and there is no bar service on the beach
SCOTT N.
Jan 18 2019
Beach was like walking on concrete. Water has too many rocks to stumble over Ouch!. There is no more beach bar service. No one to take orders and bring to us. Seems like they are cutting staff.
Customer Rating: 

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rooms
MANUELA S.
Jan 09 2019
The resort is really beautiful and the staff is excellent, but the rooms are old and humid. we asked to change the room as it was really humid there and the smell was terrible. they gave us a different room a little bit better for the humidity, but still the rooms are very old. they need to upgrade the rooms to be align with the rest of the resort. besides, we paid for a big room as there were not other rooms available, when we booked the trip, but by the end we stayed in one bedroom room. we should received a credit for that!
Customer Rating: 

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Needs some updating.
FRANCIS H.
Jan 09 2019
The air conditioning was able to keep up but needs dehumidifier. Room was so humid my phone wouldn't charge because it thought it was wet. Mattresses need replacing - the indents from the previous thousand guests were so big I couldn't sleep comfortably. Other than that it was a pretty good hotel and apart from one rude guy at checkin who gave us trouble over changing a room that had no air con, fridge or TV, the staff were great.
Customer Rating: 

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Excellent Family Resort
BRAD E.
Dec 06 2018
Excellent resort. Very large since it has 5 resorts combined into one area with shared amenities. Sprawling beach and many activities available onsite.
Customer Rating: 

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Barcelo Maya
BETHANY F.
Nov 05 2018
I would not recommend this hotel or return to the hotel. They gave us the wrong room and then gave us the wrong timing the next day. They said our room would be ready at 3 pm and then was not ready until 4pm. During that time our current room was being cleaned meaning we had no room to go into to. Check in took an hour, it was very long. The alcoholic drinks were foamy (the frozen ones). There was not a lot of entertainment or things to do on the resort.
Customer Rating: 

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Fun Place!
KELLY T.
Nov 01 2018
Enjoyed our stay here! Great customer service and clean resort. Would love to bring our kiddos next time!
Customer Rating: 

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Great Fun
CODY I.
Oct 30 2018
The hotel over all was great they had a lot to do at the resort. The kids areas were awesome. This was a great place to go and get away for a while. They was always cleaning and taking care of the outside. There was 11 of us and was all accommodated very well. You never had to leave the resort to do anything.
Customer Rating: 

TEST
Great vacation!
SHEREE M.
Sep 04 2018
We got ours through a Groupon at a discount price and had the time of our lives on our Honeymoon. Apple was very organized from the moment we got to the airport at 5am until we finished through customs back home!
Customer Rating: 

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Some issues
TABITHA P.
Aug 29 2018
Little food variety. We had to use the same beach towels for 6 days in a row.
Customer Rating: 

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Great Vacation
SHIRLEY B.
Aug 21 2018
Good overall experience. Great evening shows.
Customer Rating: 

TEST
Horrible customer service all around
KAITLYN B.
Jul 30 2018
This is my second time booking through Apple Vacations. I would not recommend this hotel to anyone. Multiple comments were made about us being American and not wanting to serve us. NO ONE wanted to help us or explain the resort rules. No one explained dinner to us- You only get to eat at the restaurants for two nights. No one explained the towels - we were not given pool towel cards at check in and walked all over the resort to obtain. We were told we were welcome to use all pools at the resort to be kicked out of a pool the last day for having the wrong wristbands. When the shuttle picked us up on our last day to go back to the airport, we were yelled at for being in the wrong location by the driver - when no one told us we had to be at a different resort entrance!!! Overall, I would not bring your family here. I'm super disappointed and will most likely not go back to this area of Mexico.
Customer Rating: 

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TripAdvisor Traveller Reviews
Amazing resort
shandrab91,
Sat Jan 19 13:27:30 EST 2019
A friend of mine had a destination wedding at the resort. The staff was friendly. The rooms were wonderful. The restaurant had a wide variety. It rain almost the whole time I was there, so I didn't chance to check out the water park. The mall was nice and I was able to get my souvenir shopping. The only downside is the walkway were very slippery due to the rain. All in all I enjoyed my stay and will stay here again.

Amazing Stay!
DouglasM2196,
Sat Jan 19 07:08:24 EST 2019
This is our second time staying at this resort. We absolutely love everything about it. Great family destination. Lots of things for kids to do. Food, accommodations, and staff go above and beyond. Absolutely spotless and clean. You cant go wrong here.

Amazing Is An Understatement
Stephanie P,
Fri Jan 18 15:30:22 EST 2019
Words can’t describe how amazing this resort is. It has everything you could ask for on a vacation. First off let me say this is my second trip here. The first time visiting was for my wedding and I didn’t get to experience all the resort had to offer, so we decided to return a second time. Both times the service was outstanding. I do not have one complaint. The rooms are very comfortable and most have green space. We loved being able to sit on our patio and watch the huge iguanas wondering around the property. Some were nice enough to hand feed. They also have dolphins on the property you can swim with. Both my girls were able to take advantage of this experience and loved every minute of it. They also have a company that walks around the property daily with a lizards, monkeys, parrotts, and tigers you can take pictures with. But nothing come close to the experience we had with the sea turtles in the ocean. Everyday, WHENEVER we wanted to swim with sea turtle, we would go to the buffet and collect bananas. Then we would head over to the Palace side of the resort and swim out about 10 ft. Once we peeled the bananas the sea turtles would sworm around us and eat the bananas out of our hands. It was the best experience I ever had on a vacation. My girls (8 &11) still talk about this being their favorite vacation ever. So, if you looking for an all-inclusive vacation, this is the spot. Amazing food (best lobster tails), drinks (tropical pool is amazing), and nightly entertainment. You will never get bored with this resort! I would give it 10 stars if I could.

"Home" for spectacular pre-Christmas themed vacation. Alfredo welcomed us daily for breakfast.
GrammaGully, Regina, Canada
Wed Jan 16 10:01:43 EST 2019
Our tan is fading but our happy memories remain. Absolutely festive and perfect time to visit from Dec 9 – Dec 16th, close enough before Christmas. Soft saxophone Christmas tunes played in the buffet, grill and on the landscape speakers and double decker shuttle bus. The resort had poinsettia plants stacked to form gigantic red Christmas trees in the lobbies! At night, the palm tree bases were lit in white and looked spectacular and the entrance with the flags of many nations is breathtaking. A nightly sparkle tour ride between the resorts on the double decker bus shuttle is a must. Our Front Desk arrival was smooth and seamless, as was the departure. The young man welcomed us “home” and it truly does feel that way. Even though we were repeat visitors he took time to point out and mark our map and we learned where the free Wi-Fi was located. We were given a perfect Superior King room on the 3rd floor in the Yucatan building facing away from the Theatre and close to the beach. This was our 4th visit and we were celebrating my 55th Birthday. Champagne and birthday cake greeted us in our room! On my actual birthdate, room service showed up with another bottle of wine and cake! Very pleased to see Alfredo Bacab still working at the Buffet! He remembered us and also welcomed us “home”, and we looked forward to his wave to his section upon our arrival for daily breakfast. He is such a great ambassador for the Barcelo resort and Riviera Maya. His English skills are remarkable and welcome since we are very poor at Spanish. Service like his does make you feel like you are home and valued as a visitor. The Buffet was festive with Christmas décor. Food temperatures were perfect. Breakfast featured trays of bacon, omelet station, freshly squeezed orange juice and so many choices. No mangoes this time of year, but papaya, pineapple, watermelon, cantaloupe and honey dew were delicious. Excellent selections for all ethnicities. There was a chocolate fountain every night to coat the delicious fruit skewer, or whatever. The pastries blew me away and the festive decorated donuts were so pretty. We loved the Buffet theme nights and planned our day and which buffet around them. There is a difference in menu between buffets. The Seafood night at our Buffet was not as extravagant as the other Buffet where we had a half lobster. Most days there was an off-shore wind which made for calm conditions. On-site snorkeling is a major draw and we’ve now been 4 visits to explore the excellent coral, formations and marine life. We saw a few turtles the day before we left. The endless beach is full of palm trees from one end to the other with plenty of loungers, choose sun or shade. The one day we had monster waves that were really rocking, and groups of people were body surfing and that was a blast. Only on that day did some seaweed gather on shore, but it is cleaned up quickly. There is never a mass of seaweed in the water or anything like that. Being that Cozumel is an ocean break for Barcelo Maya it has never been a problem for us unlike others who complain that they can’t swim in the ocean. We’ve not once in 4 trips ever experienced that! My expectations were exceeded and we miss you and can’t wait to return. Thank you for making my birthday one to remember always. The cake and champagne surprises were so special to me. My parents booked their first visit January 26th on my high recommendations. We are planning on returning for a 5th visit to show our Daughter, her spouse and our Granddaughter our favorite spot on Earth. See you next year…that is if we can wait that long!

The Beautiful Tropical
Jeffrey V, Winnipeg
Tue Jan 15 12:47:50 EST 2019
Had a great time, room was very nice and clean, food was average or maybe a little above, the staff were very nice and hardworking, pool was extremely big and you did not have to fight for lounge chairs. Entertainment was very poor but we still went and had a ok time. Music around the pool area was very repetitive. wifi worked great everywhere. overall i would recommend this resort



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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