Cancun

IBEROSTAR Paraiso del Mar


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All Inclusive    

Crystal Award Winner: Best Destination, 2015 & 2016

Exceptional Values!
Honeymoon:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/17).

IBEROSTAR's Premium Collection: IBEROSTAR Paraiso del Mar is a luxurious 24-hour all-inclusive resort on a spectacular stretch of white sand beach. With its grand, impressive Mexican decor, this luxurious colonial-style resort will leave you in awe as soon as you step in to the reception area. Accommodations are contained in eleven three-story bungalows surrounded by 35 acres of lush tropical gardens, and each room has a balcony or terrace. A tram runs throughout the complex to transport guests around the facilities.

Discover a slice of Eden in flourishing gardens with a never-ending pool weaving through the contours of the resort like a tropical lagoon and creating a fantasy that adults as well as kids will love! The IBEROSTAR Paraiso del Mar Hotel offers one of the largest pools in all of Riviera Maya- over 3,280 feet in length! Its white sand beach is one of the best in all of Mexico.

Scuba diving enthusiasts will love the convenience of the five star PADI and SSI diving center offering excursions to the treasures of the Caribbean reefs (fee). Play a game of tennis, work out in the gym or just relax in the Jacuzzi while the little ones are entertained and supervised in the mini-club. Sports aficionados who enjoy the great outdoors will be impressed by the IBEROSTAR Paraíso del Mar's extensive list of sports and leisure offerings. Enjoy great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course.

Enjoy appetizing specialties from Mexican fare to international cuisine. Choose from seven specialty restaurants (à la carte dining restrictions apply) connected by walkways over lagoons near the open-air lobby. Additionally, the abundant buffet offers delectable choices. For casual diners, there's the grill/snack bar, the ice cream parlor and the daily beach barbeque! Ten bars and lounges offer tropical spirits to your heart's content, while teens can enjoy their own disco. At night, enjoy live entertainment in the theater.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
This resort is located on Playa Paraiso in the Riviera Maya, about 20 minutes north of Playa del Carmen and just below Puerto Morelos. It is approximately 15 miles away from the International Airport, and just half an hour's drive from Cancún.
Address: PUERTO JUAREZ KM 309
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 52-984-877-2800
Toll Free Phone: 1-888-923-2722
Fax: 52-984-87-728-13
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (20 km)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
The impressive fantasy pool integrates various other pools into a large river setting. There are 3 open-air jacuzzis, a scuba clinic, sun loungers, sun terrace and 3 swim-up bars everything you need for a truly complete holiday.
Golf: ONSITE
PD Dye course design. Par 72
Holes: 18
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Basketball, Ping Pong, Billiards, Table Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
IBEROSTAR Paraiso del Mar is a luxurious All-Inclusive resort consisting of eleven 3-story bungalows in perfect harmony with the surrounding environment. Bungalows are surrounded by 35 acres of lush tropical gardens. Each room has a balcony or terrace. This fantastic luxury resort features top quality dining in seven spectacular specialty restaurants (plus an international buffet and beach grill). Electric train drives around property. Beach: The resort is situated on a 3/4 mile stretch of fine, white sandy beach along the transparent watersof the beautiful Caribbean. Enjoy a non-motorized watersport, relax in the comfort of a sun lounger,or visit the 5-star PADI SSI Dive Center. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 388
Year Opened: 2000 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Ala carte restaurants: 3 reservations for 7 nts stays. Dress code: long pants for men.
ROOM TYPES
STANDARD FAMILY ROOM
Connecting bedrooms, one with two double beds and one with one king. Room also features a private balcony with garden views, a fully-equipped bathroom, a minibar, complimentary access to the Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR STANDARD ROOM
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, a private balcony or terrace with garden or jungle views. This room is located by the beach and pool and includes access to the Spa Sensations wet areas.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN FRONT
Spacious guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with oceanfront views. Room also features a minibar, complimentary access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR JUNIOR STE OCEANFRONT
Spacious guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private terrace with oceanfront access. Located on the ground floor, this room also features a minibar, unlimited dinner reservations, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Spacious room also features a minibar, complimentary access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD ROOM
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Room also features a minibar, a ceiling fan, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
DINING
IBEROSTAR Paraiso del Mar features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Reservations required for speciality restaurants
There are 7 Restaurants at IBEROSTAR Paraiso del Mar:
El Rodizio - An a la carte Brazilian restaurant, elegant dress and reservations are required, men have to wear slacks.
El Hashiru - An a la carte Japanese restaurant, elegant dress and reservations are required. This is a non-smoking restaurant. Men are requires to wear collar shirts and dress slacks, proper foot wear
La Dorada - An a la carte Mediterranean restaurant serving mainly fish and seafood specialties. Reservations and dress code required.
La Hacienda - An a la carte Mexican restaurant, elegant dress and reservations are required. Men are required to wear collar shirts and dress slacks and proper footwear.
El Faro - Lunch buffet featuring Mexican appetizers and a la carte steakhouse restaurant for dinner. Reservations required for dinner. Formal/elegant dress code.
El Mercado - An International buffet restaurant with gourmet show cooking. Open for breakfast, lunch, dinner, and late night snacks. Casual/formal dress code.
El Puerto - Open air a la carte restaurant serving grill and steak specialties. Men are requires to wear collar shirts and dress slacks and proper foot wear.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance classes, Spanish lessons, Volleyball, Basketball, Football, Olympic Games, Aerobics
Nightly Activities & Entertainment:
Nightly entertainment with a live band and professional dancers, Weekly Theme PartiesParties, Theater Bar and Night Club.
CHILDREN'S PROGRAMS
Lucy's Kid's Club offers supervised activities from 10:15 a.m. to 5:00 p.m., plus a children's pool and kiddie disco from 8:00 p.m. to 8:45 p.m.
Applicable Ages: 4-12 year old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
13809 Recommend
13809 past Apple Vacationers would recommend IBEROSTAR Paraiso del Mar to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4549reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Really 4.5, but missing a thing or two to rate 5 Stars!
nmnkno, Dallas, Texas
Thu Apr 27 19:24:37 EDT 2017
First time at an Iberostar. Came with a small group of 8. Ages 52-61, and we had a blast! Staff was incredibly friendly, once past the slightly slow check in process. We did not get asked as to whether we would like a room with a King or 2 doubles, would have been nice to be asked, though 1/2 of us got a king. So many things great, always able to catch a ride on golf carts to and from rooms when ever we wanted. Pool absolutely huge and had a "quiet pool". Housekeeping good, one couple did a very late cleaning but no biggie and the night turn downs where a great touch. Food ok, the Mexican restaurant was so good, one of the reservation nights we had. The beach a little crowded but maybe not for this time of year....not summer, like some of our other trips. My only negatives ( though would not stop a return trip) was the shows, disco started too late in the evenings. And we wanted a place to play cards as a group with a bar near by, but there was nothing that would work in the resort or connecting one. Positives all out weight the few things I was hoping for that weren't there. 2 guys played golf and LOVED it!

‘First time in Mexico, and because of the staff and their commitment, I will be back and stay at the Iberostar.’
meaghananneliese, Jackson, Michigan
Thu Apr 27 10:04:10 EDT 2017
When I have the opportunity to vacation, I have to keep in mind that the staff at my resort are not on vacation and may not want to be at work while the sun is shining and the weather is staggering at 90 degrees. While staying at Iberostar, I never got the impression that the staff was annoyed, didn’t want to be there or not helpful. Every single staff member that I came in contact with or just walked past had a smile on their face, greeted me and went about their business…with that same smile on their face. From the restaurants, to the beach to the pool, the atmosphere was great and clean. Even after my nightly walk on the beach and as I cut through the pool area, I witnessed the hard-working and dedicated staff who were scrubbing the pool, sweeping and removing all trash. From sun up to sun down, the staff never stopped, and because of them, I will be back. The staff at Iberostar honestly made my vacation. From the Apple Vacations’ driver to our check-in clerk to our pool bartender, it was hard to not be happy when the staff had the best attitude. Our maid cleaned our room each day and it looked as if we were just checking in for the weekend. From the fresh towels to the fully stocked fridge, our maid did her job and did it well. The buffet food was exceptional! I honestly did not know what to expect as this was my first time visiting Mexico, let alone my first all-inclusive. All I have to say is imagine any food you want, and it is most likely in the buffet line. The staff were also very on-top of serving us with drinks, coffee and smiles. I want to take this time to sincerely thank all of the staff at Iberostar in Mexico. You made my first visit to Mexico remarkable and I will forever cherish the memories I made. I will be back and I will stay with you again…hopefully soon too! I have even told several friends and family members of the Iberostar and the amazing service that all of you provide. You truly are hard-workers and you deserve the recognition! Thank you again, Meaghan

Great Family Vacation!
jpagane .,
Thu Apr 27 09:44:01 EDT 2017
My family stayed at the resort over spring break and we were very pleased. The entire staff was great, but the standouts were Luis (who was part of the activities and entertainment staff) and William (who waited on us every morning at the main buffet near the lobby). The activities and entertainment staff made our time at the pool a lot of fun and were fantastic about getting people involved in games. Luis was very personable and memorable. He's a crowd favorite for sure. Our waiter, William, was on the ball every day. He was very attentive and remembered our drinks from day 1. Our rooms were nice and well kept. We stayed in the 1900 building, which was closer to the lobby and some restaurants. The walk to the pool & beach wasn't bad. If you didn't feel like walking, there were stops where a cart/tram would pick you up. The sit-down restaurants were delicious. I would recommend making your reservations when you arrive. Some restaurants book up quickly. The buffet dinners weren't horrible, but I would have liked to see more variety from one day to the next. The buffet had Asian food one night, and we were happy to have something different.

Wouldn't go back
jdobie2, Willowick, Ohio
Thu Apr 27 03:39:21 EDT 2017
The resort was clean. The employees were friendly. The beach was nice but a lot of seaweed. The pools were fun. The food not so good and the alcohol was cheap. My husband and I had stomach and bathroom issues most of the trip. I did not drink the water although they say it is filtered on the resort. However there is ice in the mixed drinks. I'm not sure where or what the contamination came from but it wasn't fun.

Resort was very clean and comfortable .
Arlyaom, Fairhaven, Massachusetts
Wed Apr 26 17:09:31 EDT 2017
My first time visit to this resort was just ok. The room was very clean and comfortable. Everyone was quit helpful and polite. My only complaint was I shopped in the resort at Silver Traditions1. Please beware of this jewlery store. We purchased a ring & pendant. The ring was $450 & the pendant $200. We came home to find out both pieces are worth around $100 each. I was so disappointed . I will never go back to iberostar and will tell my friends about my experience there. Just terrible to allow something like this to happen at a well know resort. Very disappointed.



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