Home > Mexico > Cancun > IBEROSTAR Paraiso del Mar
Cancun

IBEROSTAR Paraiso del Mar


Email | Share |
All Inclusive    

IBEROSTAR's Premium Collection: IBEROSTAR Paraiso del Mar is a luxurious 24-hour all-inclusive resort on a spectacular stretch of white sand beach. With its grand, impressive Mexican decor, this luxurious colonial-style resort will leave you in awe as soon as you step in to the reception area. Accommodations are contained in eleven three-story bungalows surrounded by 35 acres of lush tropical gardens, and each room has a balcony or terrace. A tram runs throughout the complex to transport guests around the facilities.

Discover a slice of Eden in flourishing gardens with a never-ending pool weaving through the contours of the resort like a tropical lagoon and creating a fantasy that adults as well as kids will love! The IBEROSTAR Paraiso del Mar Hotel offers one of the largest pools in all of Riviera Maya- over 3,280 feet in length! Its white sand beach is one of the best in all of Mexico.

Scuba diving enthusiasts will love the convenience of the five star PADI and SSI diving center offering excursions to the treasures of the Caribbean reefs (fee). Play a game of tennis, work out in the gym or just relax in the Jacuzzi while the little ones are entertained and supervised in the mini-club. Sports aficionados who enjoy the great outdoors will be impressed by the IBEROSTAR Paraíso del Mar's extensive list of sports and leisure offerings. Enjoy great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course.

Enjoy appetizing specialties from Mexican fare to international cuisine. Choose from seven specialty restaurants (à la carte dining restrictions apply) connected by walkways over lagoons near the open-air lobby. Additionally, the abundant buffet offers delectable choices. For casual diners, there's the grill/snack bar, the ice cream parlor and the daily beach barbeque! Ten bars and lounges offer tropical spirits to your heart's content, while teens can enjoy their own disco. At night, enjoy live entertainment in the theater.

Exceptional Values!
Honeymooners:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/16).

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
This resort is located on Playa Paraiso in the Riviera Maya, about 20 minutes north of Playa del Carmen and just below Puerto Morelos. It is approximately 15 miles away from the International Airport, and just half an hour's drive from Cancún.
Address: PUERTO JUAREZ KM 309
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 52-984-877-2800
Toll Free Phone: 1-888-923-2722
Fax: 52-984-87-728-13
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (20 km)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
The impressive fantasy pool integrates various other pools into a large river setting. There are 3 open-air jacuzzis, a scuba clinic, sun loungers, sun terrace and 3 swim-up bars everything you need for a truly complete holiday.
Golf: ONSITE
PD Dye course design. Par 72
Holes: 18
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Basketball, Ping Pong, Billiards, Table Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
IBEROSTAR Paraiso del Mar is a luxurious All-Inclusive resort consisting of eleven 3-story bungalows in perfect harmony with the surrounding environment. Bungalows are surrounded by 35 acres of lush tropical gardens. Each room has a balcony or terrace. This fantastic luxury resort features top quality dining in seven spectacular specialty restaurants (plus an international buffet and beach grill). Electric train drives around property. Beach: The resort is situated on a 3/4 mile stretch of fine, white sandy beach along the transparent watersof the beautiful Caribbean. Enjoy a non-motorized watersport, relax in the comfort of a sun lounger,or visit the 5-star PADI SSI Dive Center. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 388
Year Opened: 2000 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Ala carte restaurants: 3 reservations for 7 nts stays. Dress code: long pants for men.
ROOM TYPES
STANDARD FAMILY ROOM
Connecting bedrooms, one with two double beds and one with one king. Room also features a private balcony with garden views, a fully-equipped bathroom, a minibar, complimentary access to the Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR STANDARD ROOM
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, a private balcony or terrace with garden or jungle views. This room is located by the beach and pool and includes access to the Spa Sensations wet areas.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN FRONT
Spacious guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with oceanfront views. Room also features a minibar, complimentary access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR JUNIOR STE OCEANFRONT
Spacious guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private terrace with oceanfront access. Located on the ground floor, this room also features a minibar, unlimited dinner reservations, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Spacious room also features a minibar, complimentary access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD ROOM
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Room also features a minibar, a ceiling fan, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
DINING
IBEROSTAR Paraiso del Mar features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Reservations required for speciality restaurants
There are 7 Restaurants at IBEROSTAR Paraiso del Mar:
El Mercado - An International buffet restaurant with gourmet show cooking. Open for breakfast, lunch, dinner, and late night snacks. Casual/formal dress code.
El Puerto - Open air a la carte restaurant serving grill and steak specialties. Men are requires to wear collar shirts and dress slacks and proper foot wear.
El Rodizio - An a la carte Brazilian restaurant, elegant dress and reservations are required, men have to wear slacks.
El Hashiru - An a la carte Japanese restaurant, elegant dress and reservations are required. This is a non-smoking restaurant. Men are requires to wear collar shirts and dress slacks, proper foot wear
La Dorada - An a la carte Mediterranean restaurant serving mainly fish and seafood specialties. Reservations and dress code required.
La Hacienda - An a la carte Mexican restaurant, elegant dress and reservations are required. Men are required to wear collar shirts and dress slacks and proper footwear.
El Faro - Lunch buffet featuring Mexican appetizers and a la carte steakhouse restaurant for dinner. Reservations required for dinner. Formal/elegant dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance classes, Spanish lessons, Volleyball, Basketball, Football, Olympic Games, Aerobics
Nightly Activities & Entertainment:
Nightly entertainment with a live band and professional dancers, Weekly Theme PartiesParties, Theater Bar and Night Club.
CHILDREN'S PROGRAMS
Lucy's Kid's Club offers supervised activities from 10:15 a.m. to 5:00 p.m., plus a children's pool and kiddie disco from 8:00 p.m. to 8:45 p.m.
Applicable Ages: 4-12 year old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool

Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
12936 Recommend
12936 past Apple Vacationers would recommend IBEROSTAR Paraiso del Mar to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4005 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Beautiful Resort!
luvsdogs3, Cincinnati, Ohio
Mon May 23 11:51:04 EDT 2016
We spent last week a Paraiso Del Mar and loved it! Our room was very clean and I was impressed that they had a ceiling fan in the room (makes a big difference!). The only drawback was lack of storage space (no dresser to put clothing but there is a closet) and not many outlets to plug things into, but it wasn't a huge deal. The buffets were very good! We ate at them for almost each meal (if you like Mexican food, the sauces are wonderful!). The snack foods by the beach are very good & in a perfect location. The drinks were also very good and when asked, they will give you top shelf if it's available. The beach bar and pool bars were very good, the bartenders really work their butts off! We ate one meal at the Mediterranean restaurant, I wasn't very impressed but I'm in the minority, so don't let that scare you. We also had tacos at the taco bar in the shopping mall (they were ok) but really we just stayed at the resort. The grounds were very beautiful & the island with the swinging pool beds was our favorite. So comfortable and were shaded but close to the pool and bar-perfect! I would definitely return! More>

Overwhelmingly Wonderful
schnozzberries, Louisville, Kentucky
Mon May 23 08:16:32 EDT 2016
This was our first experience at an all-inclusive resort, and I'm glad to say it went very well. The location was exceptionally beautiful. The grounds were well kept, and the staff was always pleasant to interact with. There were very very few complaints we could have even had. Among those, we wish it was a little easier to get around without the use of a map or the staff. It wasn't a maze, but we did feel turned around a couple of times. And we desperately wished there was access to the pool after dark. Aside from that, the food was excellent in the restaurants available at the resort, and the buffets weren't all that bad. You have your typical buffet problems, but they were few and far between if I'm honest. There was never really a moment where my wife and I felt any amount of boredom. There was always something to do. This was very very nice. Overall, this was an excellent vacation and a wonderful resort. More>

One of the best experience
Alfredo C, West New York, New Jersey
Mon May 23 05:22:07 EDT 2016
This was one of my best experience in vacation the place is very nice , the people are extraordinary gentile , , the food was very good , the only problem is with the bartenders who work there they acting like they doing the favor to you , if they want to increase the customer the owner have to hire new personal , some drink are mix with something else, I will come back if they have a new people in the bar who know how to try the customer, we try the catamaran to Playa Mujeres and was big mistake because was too many people in the ship and the bufett was garbage in Isla mujeres , my advice stay in the hotel don't go no place . More>

Incredible staff!!
Melissa G, Waverly, Illinois, United States
Sun May 22 09:46:08 EDT 2016
We stayed here for our honeymoon and felt compelled to mention all of the wonderful staff who made our stay so amazing and memoriable! At check in Jose asked us specifically what location we wanted for our stay? Near the beach or near the main pools and lobby? We had never been asked before where WE would like to have a room! Then we mentioned the long flight and heat, he had his coworker go grab us some Dos Equis drafts. It was cold and refreshing. Everyone was so welcoming and happy and animated. So then we befriended an amazing bartender named Big D. Demeteio Gonzalez is his real name. He was friendly and funny and made awesome drinks! Then we met Lius and JC at the dive shop who helped us schedule ourselves for an incredible trip for a booze cruise to Isla Mujeres. These gentlemen were fun and friendly and spoke such excellent English. We had so much fun!! We just happened to be walking through the huge pool section and JC yelled to us, Hey are you guys coming with is on the booze cruise tomorrow?! We were like... Wait what?! You have those?! It was our favorite day of our trip! Very cool couple of guys TC and Luis. Eduardo in the resturant was a great and helpful employee. He was kind and so friendly! Josue (he said we could call him Joshua) was our driver a lot of the time. He was so cool and we had a great time chatting with him. Always offering us a ride!! We never had to walk. The staff darts around in golf carts taking people to where they ask to go. Artiemo was another great and funny bartender. He was so friendly and we loved meeting him. Angel concierge was also fantastic and helpful and just so great at his job!! This is the kind of staff that makes a great resort an exceptional resort! We highly recommend this resort because it is beautiful and friendly and it was all we could have hoped for in a honeymoon. It is right on the beach and the pools are fantastic! Swim up bars!! Love!!! Thank you to the entire staff for making our honeymoon so pleasant. We will always remember you! Xoxo More>

Great Vacation
Michelle K,
Sat May 21 14:54:42 EDT 2016
This was a great vacation. My parents took my brother and I to the Iberostar Paraiso Del Mar one week ago and it was the best vacation ever. My brother and I each brought a friend so there was a total of 6 of us on this wonderful vacation. My parents visited Mexico for the first time two years ago and stayed at a different Iberostar and when they came home from that trip they promised they would take my brother and I back. I am going to breakdown each part of the resort for you to tell the pros and cons of each. Check In: Check in took about half an hour but we were checking in three separate rooms. We were brought complimentary drinks from the lobby bar that were delicious. We had a bit of a confusion with the rooms because we needed two bedrooms with two beds each and one room with one bed but they got that confused. They insisted on fixing it but we were ok with it. Our rooms weren't ready when we got there so we had to leave our luggage in the lobby and take our bathing suits and stuff out right on the floor but that was our fault because we should've packed that in our carry on. Our rooms were ready by 2 p.m. and it was very simple. Room: The rooms were perfect size. The safe worked perfectly and felt comfortable leaving my personal belongings in there. The bed was extremely comfortable as well. The room was always cold and had a comfortable temperature. The bathroom was nice and large and had great lighting. I never tried any of the things the hotel gave us like the shampoo and hair dryer but it was there if you needed it. I wish there were more drawers for clothes and more plugs for electronics but it was great. We tipped the maids everyday and they always folded our clothes and gave us extra drinks and towels. Cash really goes along way here. Grounds: The resort is HUGE. Definitely a lot of walking but I can't complain. I rather walk a little bit extra to walk to the beach on vacation then walk a short amount to work at home. The wildlife was AMAZING. We saw monkeys, flamingos, swans, cats, coati, iguanas, birds. They never bothered us they just sometimes showed up on balcony. Pool: There are two pools and they are both really great. The pool closer to the beach was more of the "fun" pool. People went there to drink and have fun and enjoy the star friends. There is also a quiet pool which has so many beds and chairs and is truly relaxing. There are three swim up bars and each one is great. My brother and his friend personally loved Martin and Fransico at the swim up bar. You can definitely get chairs at the pool at anytime but BE CAREFUL about reserving chairs with your towels because my family and I saw security going around and taking towels off of chairs that were reserved with no one near them. The workers were constantly working their best to clean the pool and check the chemicals. The pool closer to the beach is much warmer then the quiet pool. I would definitely recommend bringing a pool tube or lounge because those are the best things to float around on and cost a fortune in Mexico. Beach: The beach is beautiful. Just beautiful. It was definitely hard to get a chair under an umbrella after 9 am and you really need an umbrella. The water was calm for the first couple of days and got too rough towards the end. The bar on the beach was great and they also had food which was delicious. They had burgers, ribs, corn on the cob, etc. My mom loved the soft serve ice cream. The vendors were not pushy at all which was great. Food: The buffets are pretty decent. The food is the only reason I wouldn't give this resort 5 stars. Breakfast had every option under the sun. Lunch was the same every day but if you know what you like you will be happy. My dad loves his milk and but the second or third day he found chocolate milk and said it was delicious because the regular milk wasn't too good. We went to the Mexican restaurant which was very good. They had accommodated my friend who doesn't eat meat and made her veggie tacos which were delicious. Everyone in my party enjoyed. We also went to the steak house which was good but it was an outdoor restaurant and it was hot. The service was also kind of slow but it happens. Room service was good and usually quick. The best food was at the sports bar in the lobby. It's extremely underrated but delicious! Overall the food was average but you can definitely find some things you will like. Entertainment: The star fiends were great. Ceasar was my personal favorite. They wanted you to have fun but didn't pressure you. The shows are fun. Some are better than others but it's nice to have something to do at night. Lobby bar/ Cigar bar: The lobby bar was amazing. Orlando is the BEST. Nicest guy ever. They have the good alcohol there. Dimetri is also a nice bartender at the lobby bar. We were very sad to leave them. My dad and brother loved the cigar bar. We can't remember what the guys name was who worked in there but he was great. Shopping center: Definitely a fun spot for food and buying gifts. You can almost always catch a ride there by a golf cart. The crepes were delicious and the coffee shop had amazing desserts. I didn't get to try the taco bar but I heard it was great. Overall this was a great vacation. My pro tip would be tip these workers. A couple dollars can make a huge difference in your relationship with the staff. My family and I would definitely come back. More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.