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IBEROSTAR Paraiso del Mar


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All Inclusive    

IBEROSTAR's Premium Collection: IBEROSTAR Paraiso del Mar is a luxurious 24-hour all-inclusive resort on a spectacular stretch of white sand beach. With its grand, impressive Mexican decor, this luxurious colonial-style resort will leave you in awe as soon as you step in to the reception area. Accommodations are contained in eleven three-story bungalows surrounded by 35 acres of lush tropical gardens, and each room has a balcony or terrace. A tram runs throughout the complex to transport guests around the facilities.

Discover a slice of Eden in flourishing gardens with a never-ending pool weaving through the contours of the resort like a tropical lagoon and creating a fantasy that adults as well as kids will love! The IBEROSTAR Paraiso del Mar Hotel offers one of the largest pools in all of Riviera Maya- over 3,280 feet in length! Its white sand beach is one of the best in all of Mexico.

Scuba diving enthusiasts will love the convenience of the five star PADI and SSI diving center offering excursions to the treasures of the Caribbean reefs (fee). Play a game of tennis, work out in the gym or just relax in the Jacuzzi while the little ones are entertained and supervised in the mini-club. Sports aficionados who enjoy the great outdoors will be impressed by the IBEROSTAR Paraíso del Mar's extensive list of sports and leisure offerings. Enjoy great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course.

Enjoy appetizing specialties from Mexican fare to international cuisine. Choose from seven specialty restaurants (à la carte dining restrictions apply) connected by walkways over lagoons near the open-air lobby. Additionally, the abundant buffet offers delectable choices. For casual diners, there's the grill/snack bar, the ice cream parlor and the daily beach barbeque! Ten bars and lounges offer tropical spirits to your heart's content, while teens can enjoy their own disco. At night, enjoy live entertainment in the theater.

Exceptional Values!
Honeymooners:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/16).

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
This resort is located on Playa Paraiso in the Riviera Maya, about 20 minutes north of Playa del Carmen and just below Puerto Morelos. It is approximately 15 miles away from the International Airport, and just half an hour's drive from Cancún.
Address: PUERTO JUAREZ KM 309
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 52-984-877-2800
Toll Free Phone: 1-888-923-2722
Fax: 52-984-87-728-13
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (20 km)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
The impressive fantasy pool integrates various other pools into a large river setting. There are 3 open-air jacuzzis, a scuba clinic, sun loungers, sun terrace and 3 swim-up bars everything you need for a truly complete holiday.
Golf: ONSITE
PD Dye course design. Par 72
Holes: 18
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Basketball, Ping Pong, Billiards, Table Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
IBEROSTAR Paraiso del Mar is a luxurious All-Inclusive resort consisting of eleven 3-story bungalows in perfect harmony with the surrounding environment. Bungalows are surrounded by 35 acres of lush tropical gardens. Each room has a balcony or terrace. This fantastic luxury resort features top quality dining in seven spectacular specialty restaurants (plus an international buffet and beach grill). Electric train drives around property. Beach: The resort is situated on a 3/4 mile stretch of fine, white sandy beach along the transparent watersof the beautiful Caribbean. Enjoy a non-motorized watersport, relax in the comfort of a sun lounger,or visit the 5-star PADI SSI Dive Center. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 388
Year Opened: 2000 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Ala carte restaurants: 3 reservations for 7 nts stays. Dress code: long pants for men.
ROOM TYPES
SUPERIOR JUNIOR STE OCEANFRONT
Spacious guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private terrace with oceanfront access. Located on the ground floor, this room also features a minibar, unlimited dinner reservations, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Spacious room also features a minibar, complimentary access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD ROOM
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Room also features a minibar, a ceiling fan, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
Connecting bedrooms, one with two double beds and one with one king. Room also features a private balcony with garden views, a fully-equipped bathroom, a minibar, complimentary access to the Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR STANDARD ROOM
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, a private balcony or terrace with garden or jungle views. This room is located by the beach and pool and includes access to the Spa Sensations wet areas.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN FRONT
Spacious guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with oceanfront views. Room also features a minibar, complimentary access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
DINING
IBEROSTAR Paraiso del Mar features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Reservations required for speciality restaurants
There are 7 Restaurants at IBEROSTAR Paraiso del Mar:
La Dorada - An a la carte Mediterranean restaurant serving mainly fish and seafood specialties. Reservations and dress code required.
La Hacienda - An a la carte Mexican restaurant, elegant dress and reservations are required. Men are required to wear collar shirts and dress slacks and proper footwear.
El Faro - Lunch buffet featuring Mexican appetizers and a la carte steakhouse restaurant for dinner. Reservations required for dinner. Formal/elegant dress code.
El Mercado - An International buffet restaurant with gourmet show cooking. Open for breakfast, lunch, dinner, and late night snacks. Casual/formal dress code.
El Puerto - Open air a la carte restaurant serving grill and steak specialties. Men are requires to wear collar shirts and dress slacks and proper foot wear.
El Rodizio - An a la carte Brazilian restaurant, elegant dress and reservations are required, men have to wear slacks.
El Hashiru - An a la carte Japanese restaurant, elegant dress and reservations are required. This is a non-smoking restaurant. Men are requires to wear collar shirts and dress slacks, proper foot wear
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance classes, Spanish lessons, Volleyball, Basketball, Football, Olympic Games, Aerobics
Nightly Activities & Entertainment:
Nightly entertainment with a live band and professional dancers, Weekly Theme PartiesParties, Theater Bar and Night Club.
CHILDREN'S PROGRAMS
Lucy's Kid's Club offers supervised activities from 10:15 a.m. to 5:00 p.m., plus a children's pool and kiddie disco from 8:00 p.m. to 8:45 p.m.
Applicable Ages: 4-12 year old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool

Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
12936 Recommend
12936 past Apple Vacationers would recommend IBEROSTAR Paraiso del Mar to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4044 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Iberostar does it again
BeachDreams713, Pittsburgh, Pennsylvania
Mon Jun 27 15:29:17 EDT 2016
A large group of us traveled to the Iberostar in Playa Del Carmen in June, 2016. Overall it was a great experience. The hotel is extremely large - 4 or 5 lobbys in the resort. We stayed in the Del Mar side. Although it is big, it's pretty easy to get to know where things are within a few days. There are several buffet restaurants that are exactly what you'd expect - buffets are not 5 star dining. We were able to make reservations at the Mexican, Mediteranien, steak house, and habatchi - with the steak and habatchi being the best. The pool is extremely large with several pool bars. Rooms in buildings 15, 14, 13 are closer to pool and beach, with rooms in buildings 20, 19 closer to the lobby. There are shows in the theater (near lobby) nightly and again, these are what you would expect from a resort, not broadway. The beach is wide and they keep it very clean. There are plenty of seats and we never had a problem with finding chairs. We had a wonderful time and would consider returning to this resort again in the future. More>

Iberostar Playa Parisio and Del Mar
dszeto101, New York
Sun Jun 26 07:55:55 EDT 2016
Overall great experience, enjoyed the buffets and the steak house. Most of the food is pretty decent and selection varies from time to time at the buffets. Staff are pretty friendly and hard working. As well as the star friends performances, activities and competitions. Enjoyed the nightly performance shows with different themes. Like a broadway show! Was originally suppose to stay at parisio beach but ended up ataying in del mar. Fairly family oriented place, sorta like a mini disney land in a way. More>

Great hotel and great entertainment
Holly K, Columbus, Ohio
Thu Jun 23 12:31:43 EDT 2016
Second stay at this hotel. Great experience. The hotel grounds/campus is large, and the walk from lobby to pool and pool to rooms can be long. So if you have any kind of walking restrictions you may find this property challenging. They do have a shuttle that runs throughout but a few times it was full and we ended up having to walk. Don't believe the weather forecast on your smartphone! Our phones indicated rain and thunderstorms every day of our trip...and we had several hours of gorgeous sun every day! Each building has 3 floors...and there are no elevators....so again, if you have any restrictions, may not be the property for you. Food was great. Highly recommend the Brazilian restaurant.....fantastic meat! The only negative comment is that there is no designated spot for smokers. We are non-smokers, and we were clearly the minority at this resort. Coming from the US where most states have restrictions on designated smoking areas, the lack of designated areas was a problem. Sitting at the pool or the beach and enjoying a nice relaxing afternoon and someone pops down next to you and starts smoking....we had to move places several times to get away from it. Same issue with walking back to our room....lots of people smoking on a sometimes crowded path...and you are in the path of it. Would love to see this resort implement designated smoking areas....and enforce them. More>

Fantastic Pool
Shelley B, Mississauga, Canada
Thu Jun 23 06:57:27 EDT 2016
Stayed at this resort for 7 days in June, check-in was a bit slow as there was only one person checking guest in, but after that got to the room quickly which was as expected and found it to be clean and well stocked. The grounds are very well maintained and it did take a couple of days to get familiar to find your way around never found the same path twice. The buffet food was good but the lack of air conditioning did make some of the meals very uncomfortable to enjoy. We only went to 2 a la cartes the first being the Mediterranean and found the appetizers better than the main meal, and the second was the Japanese where there was no air conditioning, very hot to sit in front of a hot plate show and enjoy this meal. We did find a lobby sports bar which was air conditioned and could order food. Service was good and food not bad. The pool is the hightlite of this resort but there were days in the afternoon when we were not able to get a lounger, so instead we went to the ocean where the beach was nice, good swimming areas and loungers available. Overall had a good time but would not go back due to the lack of air conditioning in the eating areas. More>

Great Vacation
Stephanie E, Gilbert, Arizona
Mon Jun 20 17:00:48 EDT 2016
We stayed at the Del Mar June 4-10. We had a great time, I of course spent a lot of time reading reviews before going. We have stayed at all inclusive many times before so those that give a bad review not taking the all inclusive factor in I ignore. I had emailed ahead of time to request a building in the middle of the resort but on arrival we got building 18, they told us the next day they had a large amount of people checking out and we should be able to get into something closer to the pools if we came back. After getting to our rooms they were so nice and we were close to the restaurant's and the mall so it was a nice trade off. I had also booked or 2 restaurant's before going and they gave us what we asked for. There is a lot of walking here but we had a shuttle stop right outside our building and we got the golf cart every morning when going to the beach or pool. We never had a problem getting a ride not sure if the people complaining about this are just impatient or what but no long waits. Staff: The staff is very nice, always smiling and saying hello as they walk by. At the buffets we never had to wait for a server to get us a drink when we got there. I guess if you sat there for a long time they may not come back by a lot to ask if you want more but we didn't hang out there to long. The star friends and GREAT they all do a really good job entertaining the crowd and when they are not putting on a show they at times walk around and just chat with people. Of all the all inclusive resort chains we have done (Rui, Barceló x2,Sandals) they by far had the best pool games. Food: We had the Japanese and the Brazilian and enjoyed them both. We did the Rock Café 2 nights because my girls really liked the burgers there. We did have to wait a long time for our food to come the first night and somehow it took even longer the second time. The first night we didn't really mind the wait but the second time was to much. The buffets are good, of course you do get sick of buffets but that again comes with the territory. I did think the buffet food was a little better then most others we have stayed at. I loved that on the beach they have the bar and burger stand as a lot of resorts don't offer that. Pools: We did stay in the lowest end of this mega resort and the pool in my option needs to be redone. There is some rundown areas but in saying that you get what you pay for so I really wasn't to surprised. I understand for them to do this would require them to drain and close a whole side of the resort. Lots of shade and that was very nice! Rooms: Both the rooms we had were in good shape and had nothing that I felt was an issue. In mine and my husbands room in the night the air would kick on and off in like 1 min but I think that was the way we had it set that would make that happen. A few times part of the power in our room would shut off but we just moved and it would come back on. Resort: They do a really good job keeping this place nice and clean. There is a lot of wildlife all over and we really liked that. I would for sure book this resort again. I would book Lindo or Maya next time and I tried to book Lindo this time but it was sold out. The buffets at the Beach and Del mar are not air conditioned but are at the other resorts. If going in the heat of the summer this could cause a problem. We did the bike tour and that was fun to see other parts of the resort I would recommend that. I really only have one complaint that you can not see the ocean from the pool area and it is separated by trees. I really like to be in the pool and still see the beach and ocean. The beach was very nice and clean. Thank you to the Iberostar for making our vacation so fun! More>



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