Cancun

Riu Dunamar


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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts).

Opening December 2017, Riu Dunamar is situated on the gorgeous golden sands of Costa Mujeres. Only 21 miles from Cancun Airport and 11 miles from downtown Cancun, this five-story resort features 740 beautifully designed rooms and a range of extraordinary amenities that will delight singles, couples, and families alike.

Take a dip in one of five pools or head to the beach, where you can enjoy the warm sun on a free sun lounger. While there, get your heart pumping while kayaking or snorkeling. From the pool to the beach, there are plenty of activities that will keep you entertained for hours, including the RiuLand Kids' Club and other programs for children.

If you prefer to release some stress and tension, the Renova Spa offers luxurious services that will leave you feeling completely at ease. Choose from a variety of spa and beauty treatments, or simply decompress in the sauna or Jacuzzi.

After a full day of activities and excursions, sit down to a delicious gourmet meal at any of the five on-site restaurants. Whether you're in the mood for Asian, Italian, or any of the other mouth-watering options available to you, you'll find that you end your dining experience feeling completely satisfied. Snacks and appetizers are also offered in the hotel bars and the swim-up bar, so be sure to grab a treat whenever you feel that familiar rumble in your tummy!

End your night with an exciting evening program, show, or live music. There's also free entry to the night club - open six nights a week - so you can dance the night away while sipping some amazing cocktails!

Learn more about Riu Hotels & Resorts.

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HOTEL LOCATION
The hotel is 18 kms (11 miles) to town and 21.1 miles (34 kms) from Cancun International Airport.
Address: Blvd. Costa Mujeres, Punta Sam Zona
Continental Municipio Isla Mujeres
QR

MX
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking
Shopping Mall Nearby (11 miles)
Pools
Number of Pools: 5
Golf: 5 KM
Holes: 0
Water Sports on Site
Snorkeling: Complimentary
Other Sports Available
Other Sports: Sports and facilities in the hotel are an additional charge.
Health Club / Spa
Sauna: Complimentary
Steam Room: Complimentary
HOTEL DETAILS
The more than 700 rooms of the Hotel Riu Dunamar are located in Cancun, Costa Mujeres. This hotel has 5 restaurants, 5 bars, 5 pools, including a children's pool with slides, RiuLand Kid's Club, Spa, gym, free WiFi & day & nighttime entertainment. Exchange privileges with Riu Cancun and Riu Caribe. Beach: Beachfront hotel with free sun loungers on beach Check-in: 4:00pm
Check-out: 11:00am
Total Rooms: 740
Year Opened: 2017 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Opening December 2017.
ROOM TYPES
STANDARD PARTIAL OCEAN VIEW
Offers AC, phone, living room area with sofa or sofa bed, mini-bar, satellite TV, in-room safe, free Wi-Fi available in room and bathroom w/amenities kit. Balcony or terrace with partial ocean views.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
STANDARD CONNECTING ROOM
These rooms are two accommodations, being sold as one unit. For the room description, please review the Standard Room description.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
SUITE
Offers AC, phone, integrated lounge area w/sofa or sofa bed, mini-bar, satellite TV, in-room safe, free Wi-Fi available in room. Bathroom with hydro-massage bathtub, shower cabin, bathrobe and amenities kit. Balcony or terrace.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
STD PARTIAL OCEAN CONNECTING
These rooms are two accommodations, being sold as one unit. For the room description, please review the Standard Partial Ocean View description.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
STANDARD OCEAN FRONT
Offers AC, phone, living room area with sofa, mini-bar, liquor dispenser, satellite TV, in-room safe, free Wi-Fi available in room. Bathroom equipped with shower and amenities kit. Balcony/terrace with ocean front views.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Room Safe
Satellite
2 BEDROOM FAMILY SUITE
Offers AC, 2 bedrooms (one with 1 king bed & 2nd with 2 double beds), living area w/sofa-bed, phone, mini-bar, satellite TV, in-room safe, free Wi-Fi available in room. Also 2 bathrooms with shower and amenities kit. Balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
STANDARD OCEAN VIEW ROOM
Offers AC, phone, living room area with sofa or sofa bed, mini-bar, satellite TV, in-room safe, free Wi-Fi available in room and bathroom w/amenities kit. Balcony or terrace with ocean views.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
STANDARD ROOM
Offers AC, phone, living room area with sofa or sofa bed, mini-bar, satellite TV, in-room safe, free Wi-Fi available in room and bathroom w/amenities kit. Balcony or terrace (views will vary).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Riu Dunamar features 1 meal plan options:
All Meals, Drinks & Tips
There are 10 Restaurants at Riu Dunamar:
Poolside Restaurant & Steakhou -
Swim Up Bar -
Kulinarium Restaurant -
Poolside Bar with Swim Up Bar -
Asian Restaurant -
Sports Bar -
Italian Restaurant -
Lounge Bar -
Main Restaurant -
Lobby Bar -
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime entertainment program for adults & for kids ages 4 to 7 and ages 8 to 12 at RiuLand.
Nightly Activities & Entertainment:
Evening program, shows or live music. Free entry to the discoteque and drinks (open 6 nights a week).
CHILDREN'S PROGRAMS
Daytime entertainment program for children ages 4 to 7 and ages 8 to 12 at RiuLand (daily).
Applicable Ages: 4 to 12

TripAdvisor Web Reviews
Based on 815reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
my 5 * is for the great staff !
Leanne S, Toronto, Ontario, Canada
Mon Aug 20 17:06:43 EDT 2018
We knew it was a little far from the main hotel area and didn't mind the longer drive, we totally enjoyed being secluded! We did a day trip, booked at the hotel to Isla Mujeres and made our own way back via taxi after dinner in town. We had no need or desire to leave the resort. The resort had only been open a few weeks when we visited for 11 days in January. We had no complaints, the food was good, the service fabulous. The a la carts were all good that said our least fav was the steak house. We have travelled enough to know that steaks are not going to be the same as we are used to at home. The sports bar does need to improve on the food available, more like cafeteria selections, this is where we would get a Latte etc. in the morning, a very good one at that! We spent all day by the pool and never had to get our own drinks, Freddi was always close by, yes we do tip each round, a few extra $$ means the world to the staff! We never saw a problem with chairs; there are plenty to go around. However if you are looking for one early afternoon then you can’t be particular as to the location. Always plenty on the beach too! Our top floor ocean view king bedroom was closer to the front of the resort, on the restaurant side of the hotel. We chose to use the stairs, great way to burn a few calories too! If stairs are a problem then definitely request a room near the elevator. You will still walk a distance to get anywhere but that is how most large resorts are laid out. Our room was lovely, clean and bright. We liked the window in the shower. It kept the bathroom bright; you really can’t see anything from the sitting area when someone is showering! Beautiful beach for long walks and can’t wait to see the grounds fill in in another few years. The water park is a nice addition, smaller area for the little ones and the main slides for all the ‘older’ kids!

Servers are absolutely horrible!
jcaba1002, Queens, New York
Mon Aug 20 06:18:56 EDT 2018
The resort itself was paradise. The shows were outstanding with amazing dance routines and glorious costumes. The entertainment staff were a real treat that knew exactly how to make sure that the visitors were having a great time. The servers from the restaurants and buffets on the other hand were extremely rude with the exception of two. They would get disgustingly upset if one did not leave a tip even if the only thing they brought to you was a glass of water. I saw one server lift the napkin off of the table as I was leaving to check if I had left a tip and when he saw that I hadn't, he threw the napkin back on the table very upset. Meanwhile I served myself my food and all he brought me was a glass of water and never came by my table again to check on how I was doing. Now why would this man deserve a tip? Another situation that made me nearly curse out a server was when I was in need of a fork for my food, I went to grab what I thought was a clean fork but then I put it back when I saw that it was dirty. I then asked the server for a clean fork and he actually tried to give me the same dirty fork that I had grabbed just before. When I called him out on what he had just done, he got very annoyed, rolled his eyes and proceeded to give me a clean fork. This is absolutely unacceptable. The food was also not as good as other resorts that I had previously stayed at in other countries like the Dominican Republic. I was looking forward to authentic Mexican food and what I got was far from that. I stayed at this resort for seven days and five out of the seven days I had diarrhea and vomiting. The only thing that I could eat that would stay down was the pasta and now I'm not going to be able to eat pasta or even look at pasta for at least two months. This experience has made me never want to return to Cancun ever again. Like I said at the beginning of this review, the actual resort was very nice. The pools were super clean and the beach was literally right in back but the workers there made my stay very unpleasant. Even when we were leaving, the gentleman who literally took two steps to put my bag into the van that was taking us to the airport gave me a dirty look when I didn't give him a tip. This is not OK. I do recommend this resort because of the fascinating shows and the awesome mini waterpark that they have there but fair warning: the servers are very rude and need to be retrained on their hospitality. Another server bumped me and nearly made me drop my food that I was bringing to my table and she didn't have the common courtesy to apologize. The people in charge of the excursions and other tourist attractions were also slimy hustlers that basically made up their prices depending on who they were talking to. I wanted to go parasailing and I speak Spanish so I heard when the man over the walkie-talkie ask the thief that was helping me how much he was going to charge me which proves that they jack up the prices. Once again, absolutely unacceptable!

Absolutely amazing vacation !
Samantha M, Toronto, Ontario, Canada
Sun Aug 19 21:34:51 EDT 2018
We visited this resort just two friends. We go to all inclusive very often, and I can’t say it’s eash to impress up . There is not one thing I can complain about . It was an AMAZING vacation . 5 stars all around . I’ve been to all of the top resorts . There was a crazy deal on this resort we bought the tickets last minute and went . Best decision of our lives . If you want a safe bet choose this resort . Amazing food, entertainment, grounds , weather , people , and atmosphere. The rooms were nice and clean . Grounds are always being cleaned and watched after .

WOW!!! Perfect trip!!!
Amy H,
Sun Aug 19 09:00:01 EDT 2018
Our family has been to many different resorts in Mexico and this was by far the best trip ever! We went with another family, 10 of us total. This hotel is so beautiful and the staff is amazing! It is indeed off the beaten path which was fine with us because there is so much to do, eat and drink all right at the hotel. We did leave one day for an excursion and it pretty much took all day. I want to say that I cannot think of one thing to complain about! We LOVED this resort!!! The food was fantastic, even at the buffet, which can be very mediocre at most resorts. This was honestly some of the best food we have ever had at an all inclusive resort! The Asian restaurant and the Gourmet restaurant were soooo good, and it was great that they used buzzers to let you know when your table was ready, no waiting around. They do only serve wine and beer at the restaurants but with all the other drinks we had been drinking during the day, this was so fine! It made things less complicated for the staff Drinks were great and plentiful. There is staff that walk down to the beach to bring drinks, just remember to tip these guys, they work so hard and will work even They do have top shelf liquor, just be specific about what you want when you order. The bars were fun and our teenagers LOVED the dance club at night! Nightly entertainment was also fun. The bartenders work super hard and were very fun and energetic! The beach is beautiful and amazing! White, powdery sand, clear blue water which was quite warm. Yes there was some seaweed but nothing bothersome, it is the ocean! We never had an issue with getting chairs at the beach. And yes there is a towel exchange program, but this is pretty standard for most resorts.Just keep track of your stuff! The pools were clean and fun. There were lots of activities and make sure you are at the foam party on Saturday! One of the craziest things we have ever experienced at a pool hotel. The water park is fantastic! Super fun and exciting slides. We couldn't believe that they had something of this caliber right on the property and free to use at any time! The rooms were very nice, beds were comfy and we did not experience any unusal or loud noises with the AC and it worked great, thank goodness! The hotel was very quiet at night after the nightly show ended. We would come back here in a heartbeat!! I cannot even imagine that anyone would have anything but great things to say about this place!!! If someone did not have fun here, it was by thier own choice! My husband is quite picky and he loved absolutly everthing! Definitley 5 star all the way!!! Loved it! Loved it! Loved it!!!!!

Nice beach resort good location chill out or party it’s your choice.
G M, Manchester, United Kingdom
Fri Aug 17 13:05:55 EDT 2018
Very good here,a few tiny tweeks and it would be superb.all staff excellent,resort very good. Could do with lifts instead of stairs at beach end of room blocks if you’re on 3/4th floor. Definitely should be No smoking in any of the pools,definitely no kids should be jumping in at the swim up bar pools splashing your drinks. Other than that good restaurants good food very good beach very nice air conditioned rooms excellent bar service and waiter/waitress service super all round. it could definitely do with a walk way down to the beach sunloungers it would make it easier on customers and waiting on staff. And maybe a retractable canopy over the family pool would help. 4 stars 🌟 TUI reps at resort we moved from said “there is a problem here with seaweed”No in a week we’ve seen a tiny amount which is promptly cleaned up..so no problem here..very nice secluded location approximately 40 mins from Cancun airport...



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