Cancun

Occidental at Xcaret Destination


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2019 Exceptional Values
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).

Located adjacent to the spectacular eco-archaeological Xcaret Park in the heart of Riviera Maya, the all-inclusive Occidental at Xcaret Destination offers an exciting vacation experience for singles, couples, and families. This all-inclusive resort is perfect for adventurers, eco-tourists, or travelers in search of the tranquility of the Caribbean Sea.

Its authentic Mediterranean style and magical tropical locale make Occidental at Xcaret Destination much more than a perfect vacation destination. The resort's unique characteristics, such as the expansive subterranean river which forms canals throughout the pathways, allow the property to thrive in harmony within the exotic setting of Mayan ruins, tropical forests, and wildlife.

Occidental at Xcaret Destination features 11 specialty and buffet restaurants offering a wide variety of dining experiences for all tastes and palates, with no reservations required. The hotel also has ten bars where guests can enjoy cocktails and tropical beverages.

Occidental at Xcaret Destination offers an array of sports and activities, including archery, mini golf, tennis, volleyball, and more to make your stay an unforgettable experience.

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Occidental at Xcaret Destination is located 45 minutes from Cancun International Airport (CUN) and 10 minutes from Playa del Carmen.
Address: CARRETERA FEDERAL 307
MUNICIPIO DE SOLIDARIDED
QR

MX
Local Phone: 984-871-5400
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking
Physician on Call
Pools
Number of Pools: 7

Swim-up Bar
7 freshwater swimming pools with drink service, including the kid's club pool and thesaltwater adults only pool.
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 2
Water Sports on Site
Snorkeling: Complimentary
Other Sports Available
Other Sports: Shuffleboard, minature golf, paddle ball courts, dive shop
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This magical resort is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park. With its Mediterranean style and a perfect location, this hotel is a paradise beyond your wildest vacation dreams. This resort has subterranean rivers flowing through the extensive property. These rivers allow the hotel to be in perfect harmony with nature extraordinarily surrounded by the Mayan Ruins, tropical jungles and wild animals. Beach: Located on a private powder soft white sand beach. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 765
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Spring Break Policy: Minimim age for check in is 18 years old & a refundable deposit of $200.00 per person (cash or credit) is required. Xcaret park passes are not included in room rates for anyone. Discounted passes are offered for Xcaret Park.
ROOM TYPES
JUNIOR SUITE
Size: 47square meters/502 square feet. Includes premium bath amenties, bathrobes & slippers, bottle of sparkling wine, strawberries covered in chocolate & continental breakfast in bed one 1 morning (Reservation must be advance with concierge).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE CONCIERGE
For guests looking for something bigger, the spacious 506 square feet Junior Suites are the best choice. Distributed around a living room that is separated from the master bedroom. They have a balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
Surrounded by beautiful gardens the deluxe rooms are spacious and offer a terrace or balcony. Size: 32square meter / 342 square feet. Maximum occupancy: 4 people (2 adults and 2 children or 3 adults and 1 child).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE ROMANCE
Featuring amenities of a Junior Suite plus: bottle of sparkling wine, chocolate covered strawberries, continental breakfast in bed, romantic dinner on beach(reservation must be made in advance with concierge), one 25 minutes couple's massage.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL LEVEL LUXURY
The Royal Level Luxury room features a balcony or terrace with views of the resort's beautiful tropical gardens. Rooms have Two Double Beds. Size: 40 square meter / 429 square feet.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE CONCIERGE
Guests staying in this 344 square feet room will benefit from special amenities. This room comes with an exclusive concierge service to help customers create a memora ble vacation. Slippers and Bathrobes. Exclusive Concierge service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL LEVEL SUITE
The Royal Level Suite offers personalized service and upgraded amenities. This room category has been designed for you to enjoy a premium service. Size: 100 square meters/1076 square feet.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROMANCE
Romance room includes: A bottle of wine and chocolate covered strawberries on your arrival, a continental breakfast served in your room, a romantic dinner on the terrace of the beach club, and slippers and robes in room.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Occidental at Xcaret Destination features 1 meal plan options:
All Meals, Drinks & Tips
There are 11 Restaurants at Occidental at Xcaret Destination:
Beach Club - Beachside International buffet serving breakfast and lunch.
La Piazza - Authentic wood oven pizzeria. Open for dinner. Late-night snack bar.
Le Buffet - Serving International buffet for breakfast, lunch and dinner.
La Hacienda - A la carte restaurant serving authentic Mexican cuisine for dinner. Dress code: Men -long pants, shirt with sleeves, closed shoes. Women - casual.
Royal Level - Exclusive Royal Level guest restaurant serving a la carte breakfast and International specialties for lunch and dinner. Dress code: Men-Long pants, shirt with sleeves, closed shoes. Women-casual.
El Pescador - A la carte restaurant featuring fish and seafood specialties for dinner. Dress code: Men - long pants, shirt with sleeves, closed shoes. Women - casual.
Sonora Grill - A la carte grill and steak house. Open for dinner. Dress code: Men - long pants, shirt with sleeves, closed shoes. Women - casual.
El Lago - Poolside snack bar serving daytime snacks and light lunch.
Pacos Tacos - Traditional casual Mexican fare. Open for dinner. Late-night snack bar.
D'Oriental - A la carte restaurant serving Asian specialties and Sushi for dinner. Dress code: Men - long pants, shirt with sleeves, closed shoes. Women - casual.
Los Olivos - A la carte dinner restaurant serving Mediterranean and Italian specialties. Dress code: Men - long pants, shirt with sleeves, closed shoes. Women - casual.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities such as archery, aerobics, tennis and volleyball are available.
Nightly Activities & Entertainment:
Nightly entertainment.
CHILDREN'S PROGRAMS
Kid's Club with supervised activities.
Applicable Ages: 4-12 years old

Children's Facilities
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3607 Recommend
3607 past Apple Vacationers would recommend Occidental at Xcaret Destination to their friends and family
TripAdvisor Web Reviews
Based on 16956reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great Place with Lots to Do
Odyssey38444219652,
Thu Apr 18 16:20:32 EDT 2019
This resort was really nice. The resort has a lot of vegetation and wildlife which was nice compared to other places we've been. The resort is fairly large so it didn't feel busy unless you were trying to find a pool / beach chair after 10 am. There is very limited chairs available; make sure to put a towel down in the mornings. The food was great and access to Xacart parks was nice. The daily access pass is a must especially if you have kids. Biggest complaint is the wifi. AirTransat offered 1 hr / day free wifi in package but it was located somewhere in the lobby that we never found. You can purchase wifi through the hotel but it is $$$$ and it's not for the room. Access to one device at a time.

On the outside this looks a five star hotel, but dont be fooled
howardandsarah, Sevenoaks, United Kingdom
Thu Apr 18 12:45:24 EDT 2019
Customer service isn't great, you have to be up before 7 to get a sunbed and they charge ridiculous amounts for wi-fi when if you join my Barcelo club before booking you can get it for free, but they do not advertise it!

Great place to have wonderful vacations
Carmen P,
Thu Apr 18 10:36:23 EDT 2019
We had a wonderful week at this place. The employees are so nice. Specially Julio Valdez at the Beach Club restaurant and Maximiliano Mas at the Pescador. They were eager to serve us efficiently and always with a smile.

Playa trip
Sightseer46862253792, Georgetown, Texas
Wed Apr 17 06:17:49 EDT 2019
Only spent one night there it is a very large resort with a lot to see. Staff was friendly and accommodating. The Buffet was fantastic lots to choose from. The grounds were perfectly maintained. First club bar was excellent.

Nice Resort to Spend a Family Holiday
Navigator06440030138,
Wed Apr 17 06:05:12 EDT 2019
Very good overall Resort, missing the Excellent due to the worst Wi-Fi service I ever saw and the fact that the Air Conditioned in the room was very cold and impossible to adjust for the season! Great Family Friendly Resort to spend a week of holiday.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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