Cancun

Occidental at Xcaret Destination


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All Inclusive    

2018 Exceptional Values
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).

2019 Exceptional Values
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).

Located adjacent to the spectacular eco-archaeological Xcaret Park in the heart of Riviera Maya, the all-inclusive Occidental at Xcaret Destination offers an exciting vacation experience for singles, couples, and families. This all-inclusive resort is perfect for adventurers, eco-tourists, or travelers in search of the tranquility of the Caribbean Sea.

Its authentic Mediterranean style and magical tropical locale make Occidental at Xcaret Destination much more than a perfect vacation destination. The resort's unique characteristics, such as the expansive subterranean river which forms canals throughout the pathways, allow the property to thrive in harmony within the exotic setting of Mayan ruins, tropical forests, and wildlife.

Occidental at Xcaret Destination features 11 specialty and buffet restaurants offering a wide variety of dining experiences for all tastes and palates, with no reservations required. The hotel also has ten bars where guests can enjoy cocktails and tropical beverages.

Occidental at Xcaret Destination offers an array of sports and activities, including archery, mini golf, tennis, volleyball, and more to make your stay an unforgettable experience.

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Occidental at Xcaret Destination is located 45 minutes from Cancun International Airport (CUN) and 10 minutes from Playa del Carmen.
Address: CARRETERA FEDERAL 307
MUNICIPIO DE SOLIDARIDED
QR

MX
Local Phone: 984-871-5400
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking
Physician on Call
Pools
Number of Pools: 7

Swim-up Bar
7 freshwater swimming pools with drink service, including the kids club pool and the saltwater adults only pool.
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 2
Water Sports on Site
Snorkeling: Complimentary
Other Sports Available
Other Sports: Shuffleboard, Minature Golf, Paddle Ball Courts, Dive Shop
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This magical resort is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park. With its Mediterranen style and a perfect location, this hotel is a paradise beyond your wildest vacation dreams. This resort has subterranean rivers flowing through the extensive property. These rivers allow the hotel to be in perfect harmony with nature extraordinarily surrouned by the Mayan Ruins, Tropical Jungles and wild animals. Beach: Located on a private powder soft white sand beach. Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 765
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Spring Break Policy: Minimim age for check in is 18 years old & a refundable deposit of $200.00 per person (cash or credit) is required. Xcaret park passes are not included in room rates for anyone. Discounted passes are offered for Xcaret Park.
ROOM TYPES
ROYAL LEVEL LUXURY
The Royal Level Luxury room features a balcony or terrace with views of the resort's beautiful tropical gardens. Rooms have a king size bed or Two Double Beds. Size: 40 square meter / 429 square feet.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE CONCIERGE
Guests staying in this 344 square feet room will benefit from special amenities. Thisroom comes with an exclusive concierge service to help customers create a memora ble vacation. Slippers and Bathrobes.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DLX UNLIMITED XCARET EXPERIANC
Surrounded by beautiful gardens. Spacious and offer a private terrace or balcony. Enjoy all the amenities and benefits of the Unlimited Xcaret Xperience program.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL LEVEL SUITE
The Royal Level Suite offers personalized service and upgraded amenities. This room category has been designed for you to enjoy a premium service. Size: 100 square meter/1076 square feet.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROMANCE
Grand Romance room includes: A bottle of wine and chocolate covered strawberries on your arrival, a continental breakfast served in your room, a romantic dinner on the terrace of the beach club, and Slippers and robes in room.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
The Junior Suites are designed with exclusive details to make the stay a unique experience. Size: 47square meter/ 502 square feet. Max. Occupancy: 3 people (3 adults or 2 adults and 1 child).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE CONCIERGE
For guests looking for something bigger, our spacious 506 square feet Junior Suites are the best choice. Distributed around a living room that is separated from the master bedroom. They have a balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JRS UNILIMTED XCARET EXPERIANC
Spacious Junior Suites feature a tropical Mexican decor. Large living area with a sofa and a balcony or terrace. Features all the amenities and benefits of the Unlimited Xcaret Xperience program. Views of Pool/Garden.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
Surrounded by beautiful gardens our deluxe rooms are spacious and offer a terrace or balcony. Size: 32square meter / 342 square feet. Maximum occupancy: 4 people (2 adultand 2 children or 3 adults and 1 child).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE ROMANCE
Featuring amenities of a Junior Suite plus: bottle of sparkling wine, chocolate covered strawberries, continental breakfast in bed, romantic dinner on beach(reservation must be made in advance with concierge), one 25 min.couples massage.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL LEVEL JUNIOR SUITE
Available until 12/20/17. Features a separate living room with a sofa & dining area, bedroom with balcony or terrace, bathroom with shower & hot tub, air conditioning, ceiling fan, 2 flat screen TVs, DVD player, telephone, safe, iron, ironing board.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Occidental at Xcaret Destination features 1 meal plan options:
All Meals, Drinks & Tips
There are 11 Restaurants at Occidental at Xcaret Destination:
El Lago - Poolside snack bar serving daytime snacks and light lunch.
Pacos Tacos - Traditional casual Mexican fare. Open for dinner. Late-night snack bar.
D'Oriental - A la carte restaurant serving Asian specialties and Sushi for dinner. Dress code: Men - long pants, shirt with sleeves, closed shoes. Women - casual.
Los Olivos - A la carte dinner restaurant serving Mediterranean and Italian specialties. Dress code: Men - long pants, shirt with sleeves, closed shoes. Women - casual.
Beach Club - Beachside International buffet serving breakfast and lunch.
La Piazza - Authentic wood oven pizzeria. Open for dinner. Late-night snack bar.
Le Buffet - Serving International buffet for breakfast, lunch and dinner.
La Hacienda - A la carte restaurant serving authentic Mexican cuisine for dinner. Dress code: Men -long pants, shirt with sleeves, closed shoes. Women - casual.
Royal Level - Exclusive Royal Level guest restaurant serving a la carte breakfast and International specialties for lunch and dinner. Dress code: Men-Long pants, shirt with sleeves, close shoes. Women-casual.
El Pescador - A la carte restaurant featuring fish and seafood specialties for dinner. Dress code: Men - long pants, shirt with sleeves, closed shoes. Women - casual.
Sonora Grill - A la carte grill and steak house. Open for dinner. Dress code: Men - long pants, shirt with sleeves, closed shoes. Women - casual.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities such as archery, aerobics, tennis and volleyball are available.
Nightly Activities & Entertainment:
Nightly entertainment.
CHILDREN'S PROGRAMS
Kids Club with supervised activities.
Applicable Ages: 4-12 years old

Children's Facilities
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3607 Recommend
3607 past Apple Vacationers would recommend Occidental at Xcaret Destination to their friends and family
TripAdvisor Web Reviews
Based on 15772reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
First Club is the best
Daydream00132423473,
Fri Nov 16 15:05:24 EST 2018
Occidental Xcaret has been a wonderful experience! The resort is large enough that we never felt crowded, but it easy to get around. The resort has direct access to Xcaret park, and we were able to get a discount at the First Club desk. Best of all is the First Club bar, our bartenders were Jose Ramon Poot and Filiberto Balan. Jose is a true mixologist, and will quickly and enjoyably get into vacation mode every day!

I was at this resort Jan 11, 2018, to Jan 18, 2018
Nicole C,
Fri Nov 16 12:33:32 EST 2018
This is a beautiful hotel clean rooms, comfortable beds and pillows, the food is very good . We where in building #12 closer to lobby and restaurants.and pool. Chris at the pool was great and Mireya the waitress at the pool was also great.

Amazing!
callibird, london
Fri Nov 16 04:41:15 EST 2018
Amazing hotel, location, to much red tide and seaweed to use the beach at all, smell is vile!! Food and rooms good, shame about the constant selling in Mexico generally but a gem of a place! If you love tropical climates and monkeys your in for a treat! ☀️

First Club Bar Experience
AmandaNorman1229,
Thu Nov 15 14:22:25 EST 2018
Jose Ramon Poot and Filberto Balam were our bartenders in the first club during our stay, and were absolutely amazing!!! Made all sorts of unique drinks created by themselves, and really made our experience amazing. What went from wanting to kill some time before dinner turned into a really awesome time at the bar. They definitely made this quick trip to the bar a fantastic personalized experience that my husband and I have never experienced before. Amazing!

Superb Get Away
62lloydk, Milan, Italy
Thu Nov 15 05:37:10 EST 2018
Don't let the folks at the airport talk you into a presentation. They claim to work for the tourist department but that's only a ploy intro to get into your head. They really push the Moon Palace which happened to be 45 minutes away from our hotel. We fortunately forgot our credit card and had to pay for the taxi they sent us. Oscar, the gentleman at the airport became very upset and attempted to belittle me for not travelling with my credit or usable ID. Shame on you Oscar.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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