Cancun

Grand Palladium Kantenah Resort & Spa


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2018 Exceptional Values
Honeymoon: Fruit basket with bottle of champagne, 15% off on massages, a $400 resort coupon per room, and room upgrade (subject to availability). Guest arrival date must follow within 2 month of wedding date.

2019 Exceptional Values
Honeymoon: Fruit basket with bottle of champagne, 15% off on massages, a $400 resort coupon per room, and room upgrade (subject to availability).

Located in Riviera Maya's village of Akumal, Grand Palladium Kantenah Resort & Spa is situated within lush tropical gardens along a private white sand beach along the Caribbean Sea. Modern luxurious rooms offer comfort and a variety of views and locations. Relax at the state-of-the-art Spa, experience fine dining and endless cocktails, and snorkel or kayak through the turquoise waters.

Enjoy access to five freshwater pools and one kids waterpark around the complex, and enjoy amenities including umbrellas, sunbeds, and towel service. Two quiet pools are set in lush tropical vegetation, one beside the spa. Enjoy access to nine a la carte restaurants, including Mexican, Mediterranean, Asian, and Brazilian, as well as five buffet restaurants, and 26 bars around the complex.

The children will stay entertained with endless activities available for all ages. The youngest ones will enjoy the Baby Club for ages 1-3, while the Mini Club offers activities and games for ages 4-12. The Black & White Juniors' Club (13+) offers a video games lounge, pool tables, and a weekly disco. While the kids are entertained, parents can relax at the Zentropia Palladium Spa & Wellness Center. In addition to exclusive and personalized services (fee), the spa also features a gymnasium with modern exercise equipment. Stay active with a variety of sports, including volleyball, soccer, basketball, badminton, and archery. Don't miss the shows, live music, karaoke tournaments, and games every night in the theater.

Nature lovers will enjoy the crocodile habitat with an exhibition of their feeding. Grand Palladium Resorts in Riviera Maya have been awarded the certifications EarthCheck Silver, Travelife Gold, MARTI (Mesoamerican Reef Tourism Initiative), and the Kuoni Green Planet for their environmental policies.

Find more information about Palladium Hotel Group.

Learn more about Riviera Maya.
HOTEL LOCATION
Located 3 miles from Akumal on Playa Kantenah.
Address: KM 259.5 CARRETERA CHETUMAL-CANCUN

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Local Phone: 011-52-984-87...
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 9

Swim-up Bar
Access to 8 freshwater pools and 1 seawater pool. Free umbrellas, sunbeds, shower, and towel service.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort offers spacious and luxurious rooms, a full-service state-of the-art spa, magnificent beach, and gourmet dining. All the guests have full use of the resort facilities of the neighboring Palladium resorts, except The Royal Suites Yucatan. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 413
Year Opened: 2002 Credit Cards: Visa, Master Card
ROOM TYPES
KANTENAH DELUXE ROOM
Includes one king bed or two double beds, and a furnished balcony or terrace with garden views. These rooms are centrally located with easy access to the central building and the restaurant areas. Max. occupancy: 4 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
ROMANCE VILLA SUITE
Suites are the ideal accommodation for a relaxing vacation a few meters from the beach or their main pool. They have a comfortable terrace with a hammock and their Mayan outdoor shower.
Other Amenities -
KANTENAH JUNIOR SUITE FAMILY
Spacious, comfortable suite with two double beds or one king bed. Includes the same facilities as standard rooms, plus a double sofa bed. Ideally located close to the beach and pool areas. Max. occupancy: 5 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
KANTENAH MAYAN SUITE
Ideal for couples, suite includes one king bed, a large balcony or terrace with beautiful garden views, and a living area. Room also features a private exterior Mayan shower, a private entrance, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
KANTENAH JUNIOR SUITE
Spacious, comfortable suite with two double beds or one king bed. Includes the same facilities as standard rooms, plus a double sofa bed. Ideally located close to the beaach and pool areas. Max. occupancy: 4 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
There are 11 Restaurants at Grand Palladium Kantenah Resort & Spa:
El Gran Azul - Buffet restaurant with outdoor dining at Grand Palladium Kantenah and Colonial.
Portofino - Traditional pasta dishes, pizza, and Mediterranean cuisine. Open for dinner from 5:30 pm - 10:30 pm.
La Hacienda - Serves breakfast, lunch, and dinner.
Mare Nostrum - Mediterranean a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
Rodizio - Authentic Brazilian Rodizio restaurant. Open for dinner from 5:30 pm - 10:30 pm.
La Laguna - Buffet located at the Grand Palladium White Sand.
El Dorado - A la carte steak house. Enjoy premium cuts grilled and served with flavorful side dishes.
Kabah - Buffet restaurant serving breakfast, lunch, and dinner. Includes a wide variety of dishes, in addition to a salad and dessert bar.
Tikal - Buffet restaurant offering breakfast, lunch, and dinner.
La Adelita - Mexican a la carte restaurant.
Punta Emilia - Open air seafood restaurant. Open for dinner from 5:30 pm - 10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
A daily program of sports and entertainment are available on the beach and at the pool. Enjoy PlayStation, pool, table tennis, treasure hunts, mini golf, gymnasium.
Nightly Activities & Entertainment:
Shows, live music, karaoke tournaments, and more.
CHILDREN'S PROGRAMS
Baby Club for ages 1-3, "El Ranchito" Mini Club for ages 4-12, and Black & White Junior's Club for ages 13-19
Applicable Ages: 4-12

Children's Facilities
Game Room
Teen Disco
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
151 Recommend
151 past Apple Vacationers would recommend Grand Palladium Kantenah Resort & Spa to their friends and family
TripAdvisor Web Reviews
Based on 6499reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great holiday resort
onblay, onblay
Tue Nov 13 14:50:18 EST 2018
My wife and I just returned from eight nights at the adjacent Grand Palladium Colonial. This is a large resort, with many dining options, all included apart from TRS. Buffets (three open) were good but of varying quality regarding food and service. The a la carte restaurants we tried were excellent, as was the house red wine (a 2014 Tempranillo). Getting around involves lots of walking along jungle paths that are charmingly confusing the first few days, though shuttles are available along the ring road connecting all three resorts. The resort is blessed with a beautiful sandy beach, with shallow water that was quite placid in early November. The only downside was inadequate lighting in our room, which otherwise was very nice and blessedly quiet. Highly recommended for the price.

Fabulous hotel
annawinix, Liverpool, United Kingdom
Mon Nov 12 05:04:42 EST 2018
This resort is gorgeous! It is massive but the shuttle service is really good to get you around. The main pool is lovely and there was always enough sun beds. This resort is also on the beach which was perfect. It is also so easy to make your way to see the ruins in Tulum or any other excursions, they’re also happy to help you plan it. It’s cheap to go on the bus and it’s just along the main road. The food is great there’s so much choice and the cocktails were great and they have the best cappuccinos as well. Be sure to take advantage of the complimentary use of water activity equipment we went on the pedal boats and had a blast!

Trs review
pearse23, Folsom, Pennsylvania
Sun Nov 11 00:55:28 EST 2018
I cannot say more about the trs at Riviera Maya! From the beginning ( check in amazing) to check out . David at reception and coordinated in house taxis was so nice! Our butlers ( yes) Cesar,Samuel and Alexis were there for every desire! Riccardo ( I think our personal driver but it just happened) was so pleasant and gave us personal tour with such grace and think of him as a friend... a true gem!❤️ Sandra our maid gave the room some exceptional treats. El Gaucho is the best steak house hands down... a must go ( we did 3 times) Arturio ( King Arthur) had the best service. For trs goers Helios was the best. Every breakfast lunch and sometimes dinner ( not open all the time for dinner so check) was great too. Breakfast my favorite because of Jesus what an amazing person with a “surprise” every time By the bar at Helios , we were treated by Alphonso and “Dr” Felipe lol. The Helios pool bar was also exceptional. Luis had a smile everyday and made exceptional Miami Vices ( according to my husband lol) Also at the pool was the attendant Cosme ... long story short, my husband left his wallet at the cabana under a towel and didn’t realize it for an hour!... no worries! Cosme had it and smiled at our relief. Just shows that they are honest people in this world ❤️❤️ We stayed from Oct 25 until nov 3, and NEVER once experienced any issues. Trip of a lifetime! Thank you for having us in your beautiful country and absolutely fabulous hotel Much love Dan and Patti Pearse

Fantastic holiday at a great hotel
515Michelle, Lytham St Anne's, United Kingdom
Fri Nov 09 08:07:53 EST 2018
had a brilliant time here for 10 day holiday - staff are unfailingly helpful and cheerful, all areas are spotlessly clean, the main pool is huge and the food was always plentiful and high quality. Would like to thank the activity staff in particular - between us, we took part in yoga/stretch, aqua aerobics, water polo, volleyball, salsa and football - we all really enjoyed the laid back yet professional attitude of the staff - especially John, Karen, Lily and Adriana.

Very nice property
Letsgo2014, Vancouver, Canada
Wed Nov 07 10:50:44 EST 2018
We had a good time at this resort. The Kantenah lobby is the quieter one for sure, which was nice for a night cap, but if you wanted to see and do more the Colonial lobby was better. Hallowe'en was fun - especially the girl in the bed that moved. We got alot of laughs from that, the way she scared people. Very entertaining. Our room was nice, but housekeeping really lacked. Our bathtub was never cleaned and I was not impressed by that. She also did not empty garbage every day and did not clear away excess glasses, etc. This was the first time we did not leave a tip in the room when we left. The service in the buffet was really good; much slower in the a la cartes. We had a reservation for 8pm in the seafood restaurant, and we did not get seated til almost 8:45. Then a large table monopolized the waiter's time and we just sat there for another 15 minutes before we left. The hostess corrected the problem and moved us, and the service became much better. The food was very good everywhere we went. We were really impressed with their baked goods - really awesome. The drinks are good, the champagne was good, we have no complaints about that. The beach was very windy when we were there - and it is quite rocky. I would not return to this property for that reason alone (rocks). There are much nicer beaches in the Mayan. People struggled to get into the water without hurting their feet - myself included - and I know there are better locations out there. I really wanted to try this property and I won't say I was disappointed with the hotel itself, but I was with the beach. I am also appalled that my luggage was broken into at the Cancun airport - bags left open after being pilfered through and damage done, plus theft. Makes me not want to travel through that airport again. Just shameful.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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