Cancun

Grand Palladium Kantenah Resort & Spa


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All Inclusive    

2018 Exceptional Values
Honeymoon: Fruit basket with bottle of champagne, 15% off on massages, a $400 resort coupon per room, and room upgrade (subject to availability). Guest arrival date must follow within 2 month of wedding date.

Located in Riviera Maya's village of Akumal, Grand Palladium Kantenah Resort & Spa is situated within lush tropical gardens along a private white sand beach along the Caribbean Sea. Modern luxurious rooms offer comfort and a variety of views and locations. Relax at the state-of-the-art Spa, experience fine dining and endless cocktails, and snorkel or kayak through the turquoise waters.

Enjoy access to five freshwater pools and one kids waterpark around the complex, and enjoy amenities including umbrellas, sunbeds, and towel service. Two quiet pools are set in lush tropical vegetation, one beside the spa. Enjoy access to nine a la carte restaurants, including Mexican, Mediterranean, Asian, and Brazilian, as well as five buffet restaurants, and 26 bars around the complex.

The children will stay entertained with endless activities available for all ages. The youngest ones will enjoy the Baby Club for ages 1-3, while the Mini Club offers activities and games for ages 4-12. The Black & White Juniors' Club (13+) offers a video games lounge, pool tables, and a weekly disco. While the kids are entertained, parents can relax at the Zentropia Palladium Spa & Wellness Center. In addition to exclusive and personalized services (fee), the spa also features a gymnasium with modern exercise equipment. Stay active with a variety of sports, including volleyball, soccer, basketball, badminton, and archery. Don't miss the shows, live music, karaoke tournaments, and games every night in the theater.

Nature lovers will enjoy the crocodile habitat with an exhibition of their feeding. Grand Palladium Resorts in Riviera Maya have been awarded the certifications EarthCheck Silver, Travelife Gold, MARTI (Mesoamerican Reef Tourism Initiative), and the Kuoni Green Planet for their environmental policies.

Find more information about Palladium Hotel Group.

Learn more about Riviera Maya.
HOTEL LOCATION
Located 3 miles from Akumal on Playa Kantenah.
Address: KM 259.5 CARRETERA CHETUMAL-CANCUN

QR

MX
Local Phone: 011-52-984-87...
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 9

Swim-up Bar
Access to 8 freshwater pools and 1 seawater pool. Free umbrellas, sunbeds, shower, and towel service.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort offers spacious and luxurious rooms, a full-service state-of the-art spa, magnificent beach, and gourmet dining. All the guests have full use of the resort facilities of the neighboring Palladium resorts, except The Royal Suites Yucatan. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 413
Year Opened: 2002 Credit Cards: Visa, Master Card
ROOM TYPES
KANTENAH JUNIOR SUITE
Spacious, comfortable suite with two double beds or one king bed. Includes the same facilities as standard rooms, plus a double sofa bed. Ideally located close to the beaach and pool areas. Max. occupancy: 4 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
KANTENAH DELUXE ROOM
Includes one king bed or two double beds, and a furnished balcony or terrace with garden views. These rooms are centrally located with easy access to the central building and the restaurant areas. Max. occupancy: 4 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
ROMANCE VILLA SUITE
Suites are the ideal accommodation for a relaxing vacation a few meters from the beach or their main pool. They have a comfortable terrace with a hammock and their Mayan outdoor shower.
Other Amenities -
KANTENAH JUNIOR SUITE FAMILY
Spacious, comfortable suite with two double beds or one king bed. Includes the same facilities as standard rooms, plus a double sofa bed. Ideally located close to the beach and pool areas. Max. occupancy: 5 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
KANTENAH MAYAN SUITE
Ideal for couples, suite includes one king bed, a large balcony or terrace with beautiful garden views, and a living area. Room also features a private exterior Mayan shower, a private entrance, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
There are 11 Restaurants at Grand Palladium Kantenah Resort & Spa:
El Gran Azul - Buffet restaurant with outdoor dining at Grand Palladium Kantenah and Colonial.
Portofino - Traditional pasta dishes, pizza, and Mediterranean cuisine. Open for dinner from 5:30 pm - 10:30 pm.
La Hacienda - Serves breakfast, lunch, and dinner.
Mare Nostrum - Mediterranean a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
Rodizio - Authentic Brazilian Rodizio restaurant. Open for dinner from 5:30 pm - 10:30 pm.
La Laguna - Buffet located at the Grand Palladium White Sand.
El Dorado - A la carte steak house. Enjoy premium cuts grilled and served with flavorful side dishes.
Kabah - Buffet restaurant serving breakfast, lunch, and dinner. Includes a wide variety of dishes, in addition to a salad and dessert bar.
Tikal - Buffet restaurant offering breakfast, lunch, and dinner.
La Adelita - Mexican a la carte restaurant.
Punta Emilia - Open air seafood restaurant. Open for dinner from 5:30 pm - 10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
A daily program of sports and entertainment are available on the beach and at the pool. Enjoy PlayStation, pool, table tennis, treasure hunts, mini golf, gymnasium.
Nightly Activities & Entertainment:
Shows, live music, karaoke tournaments, and more.
CHILDREN'S PROGRAMS
Baby Club for ages 1-3, "El Ranchito" Mini Club for ages 4-12, and Black & White Junior's Club for ages 13-19
Applicable Ages: 4-12

Children's Facilities
Game Room
Teen Disco
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
151 Recommend
151 past Apple Vacationers would recommend Grand Palladium Kantenah Resort & Spa to their friends and family
TripAdvisor Web Reviews
Based on 6401reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing holiday with my friends
Nicholas S, London, United Kingdom
Tue Sep 18 18:41:48 EDT 2018
I´ve stayed at the Kantenah with my girlfriend and some of my friends for two weeks. We really enjoyed our time there. During our stay the ocean had a lot of seaweed which caused that we didn't used the beach to much. Instead we spent our days at the pools. Furthermore our group had a lot of fun when we did the archery and riffle shooting at the sport center. Joselyn gave us a pretty good instruction and we also meet Manuel there who recommend us to take part at one of the sports activities like soccer or tennis. We definitely will come back soon and hopefully will experience the same great time we did last time.

Lovely holiday
sue49923, London, United Kingdom
Tue Sep 18 11:16:06 EDT 2018
We have just come back from a2 week stay at hotel.Was our third visit and have already booked for next year.Room was lovely we were in block 46 which was next to the Kantenah reception.Hopefuly will get same room next year.Staff was very friendly and helpful.Hotel spotless drinks plentiful. Pools and beach beautiful.Thanks for a lovely holiday.

A home from home
Louise H,
Sun Sep 16 06:56:34 EDT 2018
After 3 amazing weeks away we just had to share our incredible experience. This holiday had been long awaited as we have visited here four years ago and after an amazing time then we had to return again and with no regrets at all. All staff in all areas were polite, friendly,happy and so attentive to our needs. Big shout out to Mary who offered pool service, Patricia in the main lobby area and Isabel these three lovely ladies really made the extra special effort with us and we got to know them and looked forward to seeing them. The hotel is absolutely stunning so clean everywhere, there are always staff around cleaning up all over the complex. The food was brilliant and always had such a wide variety of freshly cooked food that catered for everybody's needs. Our main reason for this review is to inform others about the kids club. When we researched this hotel years ago we never once saw a review about the kids club, but never really wanting to use the facility before we departed I wasn't really that bothered. On day one 4 years ago my eldest son was begging me to take him there, I was very reluctant and explained it was a family holiday and he did t have to go he could be with us after hours of grinding me down I gave in and took him I let him go for 45 minutes and watched the whole time anyway by the end of the holiday our son had to be prized away from the club and I had completely changed my mind about the service that is offered there. The staff were great with him and he enjoyed the various activities on offer, so when flying out this time around I had no concerns about both my boys going to the club. My 8 year old threw himself into everything going and the staff were great with him, however my 3 year old tried it and decided it wasn't for him this was until his big brother told him all the things they did and the amazing shows they did. Soon they were both off with the staff sometimes us not seeing them for most of the day they did craft activities, learnt basic Mexican dressed up as various things but it was the fabulous shows they loved the staff work so hard with the children ensuring everyone of them is involved. Not only go the staff work long hours they then stay on and see these fabulous shows right through until the end. The effort and passion put in by this team really does shine through we were all very sad on our last evening and both my eldest son and the staff were in tears saying goodbye to each other. So for anybody who is against kids clubs just think again and give it a go because my boys had the most amazing time there. A massive thankyou to Brenda, Valeria, Nayelli, Alejandra, Tania, Daniel and Berenece. We miss you guys lots lots of love your prince and Taker.

Fantastic holiday
zech2013, Montreal, Canada
Wed Sep 12 09:22:30 EDT 2018
First time to Mexico, we spent a week there end August my husband and I. Very happy with our choice, beautiful resort, big choice of restaurants, food was great and service as well. Room clean and comfortable, we really liked the snack bar in front of the beach where a live band was playing at lunch time, and thanks to our nice bartender Valentin, always cheerful! The only thing that was a pity but it’s nobody’s fault, there was a lot of algaes from the sea, depends on the period I guess. But they worked hard to clean it up and the whole resort by the way, was also kept very clean . Special thanks to Paola who greeted us so friendly at the reception , and also to Victor at the Ribs And More restaurant . We most certainly would go back!

Wonderful hotel
bartoksystems, Sao Bernardo Do Campo, SP
Mon Sep 10 11:56:18 EDT 2018
The room is very good. It's clean and beautiful. There are many restaurants and variety of food. It's a delicious. The pool is amazing and there is a bar in the pool with the best bartender Assuncion. The service and drinks are great!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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