Cancun

NOW Jade Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

2019 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Your Moments Wedding Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Do Not Disturb Honeymoon Package complimentary. This package is complimentary when booking a Preferred Club Suite Ocean View or higher for 7 nights or more (restrictions apply*).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

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Now Jade Riviera Cancun is an upscale Unlimited-Luxury® resort for couples, friends, and families, with 550 luxurious suites offering spectacular views and 24-hour room and concierge service. Stroll on the half-mile wide, white sand beach, bordered by the turquoise waters of the Caribbean Sea.

Experience some of the most innovative spa treatments available at the Now Spa by Pevonia. Enjoy a great culinary experience with a choice of eight restaurants. Head for a night out at one of the six happening bars and lounges. And you can even enhance your dining experience further with the Sip, Savor, and See program to nearby Dreams and Now Resorts & Spas (restrictions apply, transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities.

Find more information about Now Resorts & Spas.
Learn more about Riviera Maya.

*Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Your Moments Wedding Package to receive both packages complimentary and cannot be deducted when purchasing other packages. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Located in Puerto Morelos, just 12 miles from Cancun International Airport.
Address:
RIVIERA MAYA


MX
Local Phone: 011-52-998-872-8
Toll Free Phone: 877-577-4UNOW
Fax: 998-872-8889
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Free-form fresh water pool with two swim-up bars. Adults only pool is for Preferred Club guests only.
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Now is the time to be conscious. Of earths beauty. And nature's gifts. Step inside Now Jade Riviera Cancun, a hip destination where sophistication meets understated. A wondrous place where play and party is just steps from peace and quiet. AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. Beach: Half a mile of white sand beach. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 550
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
JUNIOR SUITE OCEAN VIEW
King or 2 doubles, Balcony or terrace, Ocean view, Ceiling fan, Alarm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, Hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL
700 sq. ft., King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($).
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
FAMILY SUITE
2 Junior Suites connected by door each 700 sq. ft., One with king & the other 2 doubles, Balcony or terrace with tropical views, IPod dock, LCD cable TV, Jacuzzi tub in bathroom, Mini-bar, WiFi ($), Iron, Coffee maker, Ceiling fan, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB GOVERNOR SUITE
Preferred Club amenities included. King bed, Ocean front view, Inside jacuzzi, LCD TV in bedroom area, Living area with TV, Dining room, Guest bathroom, Dressing room, Rain shower, iPod docking station, WiFi ($), 2 ceiling fans, Alarm clock, Mini-bar.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
765 sq. ft., King or 2 doubles, Balcony with jacuzzi, Ocean-view, Small sitting area with TV, 2 ceiling fans, Alarm clock, IPod dock, Coffee maker, LCD cable TV in bedroom area, Rain shower, Hairdryer, Iron, Mini-bar, Safe, WiFi ($). Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
Other Amenities -
Kitchen
DEAL OF THE DAY NONREFUNDABLE
King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($).
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN FRONT
King or 2 doubles, Balcony or terrace, Ocean front view, Ceiling fan, Al arm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB SUITE OCF
Preferred Club amenities included. 765 sq. ft., King or 2 doubles, Balcony with jacu zzi, Sitting area with TV, iPod dock, LCD TV in bedroom area, Rain shower, Mini-bar, WiFi ($), Secret box for room service, Hairdryer, Iron, Safe, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
Other Amenities -
Kitchen
PREFERRED DEALOFDAY NONREFUNDA
King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($). Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service
DINING
NOW Jade Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at NOW Jade Riviera Cancun:
Cin Cin - A la carte restaurant serving Mediterranean gourmet cusine. Open for dinner. No reservations required. This is an Adult's only restaurant.
Mercure - A la carte restaurant serving French cuiisne. Open for dinner. No reservations required.
Capers - A la carte restaurant serving fresh Italian specialties. Open for dinner. No reservations required.
Tamarindo - A la carte restaurant serving delectable Mexican cuisine. Open for dinner. No reservations required.
Spice - A la carte restaurant serving Asian cuisine with three Teppanyaki tables, Sushi Bar and Pagoda. Open for dinner. No reservations required.
Coco Cafe - Premium coffee and deli snacks.
Carnival - Buffet-style cuisine with a variety of international specialties.
Castaways - Beach front snack bar serving lunch specialties.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Sport fishing, Eurobungee, Ocean Trampoline, Ocean Iceberg
Nightly Activities & Entertainment:
Nightly Movies (on beach). Live Entertainment
CHILDREN'S PROGRAMS
Explorers Club- Fully supervised children's program with different daily programs based on science, nature and exploration.
Applicable Ages: 3-12 years old
Program Fees: Complimentary

The Core Zone area will be open from 9:00am-10:00pm every day where teenagers between 13-17 years old will have their own dedicated place with a large array of options of entertainment.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
8573 Recommend
8573 past Apple Vacationers would recommend NOW Jade Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10841reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
3rd visit from a happy customer
ERIC H.
Feb 22 2019
My wife and I went to the NOW jade riveria 3 years in a row. We love the staff, the atmosphere and the Spice restaurant. We ate at Soice every night for the seafood, sushi, atmosphere, and awesome service! The hotel staff is first rate. We had one day of solid rain and I was very impressed at the entertainment team and all the activity offerings. There were many outdoor activities as there is a large central covered area. We will likely be back for a 4th visit!
Customer Rating: 

KATHLEEN T.
Feb 20 2019
Did not like the sales pitch for extras right after we checked in. Felt like a timeshare pitch.
Customer Rating: 

Rooms
DAVID M.
Feb 19 2019
The rooms were great but we were very disappointed in the view. We had paid $240 extra for ocean view and because of the trees we had to stand on tip toes to see ocean.
Customer Rating: 

Wonderful Resort, Beware of Time Share Trap
JENNA C.
Feb 16 2019
We had a wonderful stay at Now Jade however did not appreciate the hour they wasted of our time upon checking in and trying to force us into the Time Share trap and every time going into the lobby the same thing happened over and over.
Customer Rating: 

Excellent staff all around. Restaurants left us wanting more
JEFFREY S.
Jan 28 2019
The staff all over the resort were EXCELLENT! We were not satisfied with the restaurants at all. Limited availability and no option to book any sort of reservations in advance. We were unable to finish our meal at the Spanish restaurant due to the lack of taste in the food.
Customer Rating: 

Overall good but could have been better
BRENT V.
Jan 25 2019
Negatives: beach had too much seaweed and there wasn't really much beach at all... it needed more sand and more distance from the hotel. Also we had an extremely uncomfortable bed... it was very worn out. But the hotel was clean, employees were friendly, food overall was good, and the pools were nice.
Customer Rating: 

Great spot but few options for entertainment
BENJAMIN G.
Jan 21 2019
The resort was really nice and clean. The hotel employees were phenomenal. They anticipated our needs and took great care of us. There were water sport options but they closed early (4:30). The night entertainment was lacking after 9:30. Overall a great resort though. Look into excursions too! Lots of places to visit and explore.
Customer Rating: 

Jade Now
JEFFREY W.
Jan 17 2019
We are not happy with our stay for many reasons we were very specific about wanting beachfront view and we did not get it at all and could not be helped with that when we arrived I had explained that word two of us going and we had originally wanted to stay at secrets that were sold on the now jade has been a very good place to stay with lots of entertainment and that we were only 15 minutes from the strip which was very important to us but we were over an hour away we basically were stuck there at the pool for three days with little to no entertainment and zero nightlife I have already asked for
Customer Rating: 

Better then expected
NATHAN M.
Jan 15 2019
The hotel / Resort was excatly as described and the accomadations were better then we expected. All staff were so positive and welcoming. Everything was clean and neat. The food was amazing. The service was excellent.
Customer Rating: 

Fantastic and Memorable Family Vacation
DANIEL D.
Jan 09 2019
We just returned from a fantastic, fun, 4-day visit to the Now Jade with our three children (ages 12, 10, & 8). Our overall experience and enjoyment was 5-star, but a few minor things prevent me from giving a 5-star review (below). The resort wasn’t perfect, but I can’t imagine a more perfect family vacation overall. Rooms: We had a family suite (2 adjoining rooms) on the 4th floor of building #1. This room set the standard by which we’ll judge all future hotel rooms (SERIOUSLY)! We were surprised and thrilled to have an ocean view from both rooms/balconies!! Beautiful view/tons of space/ocean views from the shower! Kids were close by but had their own room/bathroom/balcony and we had a bit of privacy. Food: Excellent food! We enjoyed the buffet for breakfast everyday followed by coffee at Coco. Lunch was either at Barefoot (poolside burgers are so fun!) or Castaways (kids loved the buffalo wings and I highly recommend the fish tacos). For supper we ate at the Carnival, Spice and Tamarindo. Carnival (the buffet) was great for variety and speed. I loved the made to order pasta with squid, mussels, and alfredo sauce. Spice was AMAZING. Our family of 5 was seated at the sushi bar and we had so much fun. The sushi was excellent (I can’t stop thinking about it!). Dinner at Tamarindo was fine. Great service and atmosphere. Food was above average. Entertainment: Props to the entertainment team, especially Saul and Amara. My boys loved playing beach volleyball every day (both the organized games with Amara and “pick-up” games with new friends). We also enjoyed crazy-games and water aerobics. My personal favorite was morning ocean-side yoga! The evening shows were so much fun for the kids, and the adults too. The Wednesday night rock concert was fantastic! Acrobats on Thursday and the magician on Friday were fun too. We did the dolphin ride at next-door Delphinus. Highly recommend. Pools: Beautiful! So warm. Maybe I didn’t look hard enough but I didn’t see any missing tiles. The infinity edge was stunning. Pool closest to the beach is the warmest. Beach: The sea grass was bad while we were there. There were piles that washed up on the beach and in the afternoons the ocean was full of it. The resort had workers out constantly trying to remove it. Having said that…it didn’t really bother us. We still spent most all day on the beach and in the water. Could the ocean/beach have been better? Sure (and that’s why the 4-star review). But would it discourage us from returning? Absolutely not! The best swimming in on the south side of the beach where they are fewer rocks. We brought water shoes but found we didn’t need them. Towels/chairs: Towels could be hard to come by. The most popular guy was the fellow who drove the towel cart. Chairs around the pool and beach were very full but always opened up at some point. Worst case scenario was we laid our towels on the beach. I would highly recommend the Now Jade. Close to the airport, excellent service, beautiful landscaping, and perfect room. Our family can’t wait to return!We just returned from a fantastic, fun, 4-day visit to the Now Jade with our three children (ages 12, 10, & 8). Our overall experience and enjoyment was 5-star, but a few minor things prevent me from giving a 5-star review (below). The resort wasn’t perfect, but I can’t imagine a more perfect family vacation overall. Rooms: We had a family suite (2 adjoining rooms) on the 4th floor of building #1. This room set the standard by which we’ll judge all future hotel rooms (SERIOUSLY)! We were surprised and thrilled to have an ocean view from both rooms/balconies!! Beautiful view/tons of space/ocean views from the shower! Kids were close by but had their own room/bathroom/balcony and we had a bit of privacy. Food: Excellent food! We enjoyed the buffet for breakfast everyday followed by coffee at Coco. Lunch was either at Barefoot (poolside burgers are so fun!) or Castaways (kids loved the buffalo wings and I highly recommend the fish tacos). For supper we ate at the Carnival, Spice and Tamarindo. Carnival (the buffet) was great for variety and speed. I loved the made to order pasta with squid, mussels, and alfredo sauce. Spice was AMAZING. Our family of 5 was seated at the sushi bar and we had so much fun. The sushi was excellent (I can’t stop thinking about it!). Dinner at Tamarindo was fine. Great service and atmosphere. Food was above average. Entertainment: Props to the entertainment team, especially Saul and Amara. My boys loved playing beach volleyball every day (both the organized games with Amara and “pick-up” games with new friends). We also enjoyed crazy-games and water aerobics. My personal favorite was morning ocean-side yoga! The evening shows were so much fun for the kids, and the adults too. The Wednesday night rock concert was fantastic! Acrobats on Thursday and the magician on Friday were fun too. We did the dolphin ride at next-door Delphinus. Highly recommend. Pools: Beautiful! So warm. Maybe I didn’t look hard enough but I didn’t see any missing tiles. The infinity edge was stunning. Pool closest to the beach is the warmest. Beach: The sea grass was bad while we were there. There were piles that washed up on the beach and in the afternoons the ocean was full of it. The resort had workers out constantly trying to remove it. Having said that…it didn’t really bother us. We still spent most all day on the beach and in the water. Could the ocean/beach have been better? Sure (and that’s why the 4-star review). But would it discourage us from returning? Absolutely not! The best swimming in on the south side of the beach where they are fewer rocks. We brought water shoes but found we didn’t need them. Towels/chairs: Towels could be hard to come by. The most popular guy was the fellow who drove the towel cart. Chairs around the pool and beach were very full but always opened up at some point. Worst case scenario was we laid our towels on the beach. I would highly recommend the Now Jade. Close to the airport, excellent service, beautiful landscaping, and perfect room. Our family can’t wait to return!
Customer Rating: 

Now Jade review
ANITA M.
Jan 09 2019
The hotel itself is very clean and the staff does a very good job at keeping it clean. The staff at the restaurants also works very hard and is equally good. Some of the negatives were the ability to find pool chairs after 7 am. Many mornings, my husband went down at 6:30, just to get 2 chairs for us. Even though "saving" chairs is not permitted, many guests keep towels overnight and then use them before the towel distribution is open. We had towels in chairs one morning, went to the Barefoot Grill for some food, only to come back and find our towels taken and our personal items moved to a table 20-30 feet away by someone. The biggest thing is the lack of entertainment at Now Jade. In the past 3 years, we have been to Dreams Punta Cana and Secrets Silversands and experienced fantastic shows as well as fantastic entertainment around the pool. Unfortunately, Now Jade had minimal entertainment and most of the entertainment team didn't seem that enthused.
Customer Rating: 

TripAdvisor Traveller Reviews
Amazing Resort! You will not be disappointed!
MOTraveler0711,
Thu Feb 21 08:37:14 EST 2019
We traveled from February 14-February 19. This was our first time at Now Jade and our first time taking our 11 year old daughter with us to an all inclusive. Now Jade set the bar VERY HIGH for her first time. We've traveled to Mexico probably 12 times. This resort offers a smaller size resort but with the options of a large resort. The food was AMAZING! Lots of variety to choose from. Our favorite restaurant was Spice. Shout out to Eduardo for being the best Server we've ever had. He went above and beyond for us and made our daughter feel like a princess! We could have eaten there every night but we limited ourselves to two nights so we could try other places. I loved the infinity pool that was right on the beach. I don't know why more resorts don't do this as well. So nice to be in the pool and still be able to look at the beach and see and hear the waves. They also heat the pool during the cooler seasons-which is so nice. No bands to wear, no reservations for dinner and no towel cards...those are all pluses for us! Our room was great and the staff as a whole were amazing. There was a lot of seaweed on the beach but they work their butts off to clean it up. It never bothered us. The water is also rocky but there is a less rocky area on the opposite end of the preferred side. Check in was smooth and our room was ready by 3 pm. They asked us one time about the time-share and when we said no we were not hassled again. We have no complaints about this place and would highly recommend it to anyone. We like to try different resorts each time we go but for the first time we are considering a repeat visit to Now Jade.

Robbed, not safe here!
GlobeTrotting29779,
Wed Feb 20 18:01:46 EST 2019
Was having a fantastic wedding week, with our group of 40+ guests, until our second last night when we attended a scheduled event for our group and our room was robbed, right out of our safe. Was very obviously someone who had accessed our room through the supply type room. The resort response was very minimal. They conducted “an investigation” which could not be concluded until after we left and to no surprise they found nothing. We had to argue and plead to even speak to a manager about the theft. When our guests were asked how their stay was and they mentioned this, staff seem unphased, leading me to believe this is a common occurrence. They refused to compensate us or even offer an apology. Be WARY of this resort, we were robbed and I am reading the EXACT same sorry from other guests. Likely better to stay somewhere safer and more trustworthy.

Best food & service in an All-Inclusive Resort
johnG2004FS, Nanaimo, Canada
Wed Feb 20 14:41:23 EST 2019
We spent 10 days at the Now Jade this past January in the Preferred Club section. Positive notables include the outstanding food & service at the a la carte restaurants. The resort is smaller than most but had a great selection of French, Mediterranean, Mexican, Asian & Italian restaurants. Our favorites were the lunch place, Castaways, an a la carte restaurant overlooking the pool and with a beautiful ocean view and dinner at the Mediterranean restaurant. Because of the smaller size, you got to know more of the restaurant, bar staff, etc. and that really contributed to make this vacation memorable. We liked our room on the 3rd floor of Building 7 as we were high enough to see the beautiful ocean & pool views and didn't have the sun beating down in the afternoon. I like to work out & found the fitness facilities to be first rate. Less impressive: We are beach people & I must admit we were a little disappointed with the beach, especially near the Preferred Club area as there was some stones in & near the water & a lot of seaweed that the currents brought in most days. The beach crew worked hard to clean the seaweed up but we found it noisy & sometimes smelly & we had to walk down the beach a ways to where it was cleaner to go in the water. The most disappointing experience was around the entertainment. There were a number of evenings with scattered showers, so entertainment was moved to a meeting room. The entertainment itself was of a lower caliber than we are used to but you had a hard time seeing the indoor performance if you weren't seated in the front rows. TIP- Dolphinus is only a short 10 minute walk towards Porto Morelus and you can watch the Dophins practice or perform from the adjacent boardwalk. Now that's great (free!) entertainment!

Robbed
Muckyland,
Tue Feb 19 09:19:41 EST 2019
We were there for a wedding and having a wonderful trip, only to have all that fun and comfort stripped from us when the bride and groom woke up on our last full day realizing that they had been robbed (from their safe!) This changed everyone mood drastically! Trusting anyone, relaxing the rest of our trip and getting quality help about the situation was beyond frustrating. I was so saddened by the way we had to end the bride and grooms “best week of their life”. The amount of money they paid for the wedding, their penthouse room, not to mention the 40+ people they brought along, SHAME on you NOW JADE for not giving two sh#ts it happened. Be careful people! Especially last day there because that’s when they rob you because they have to do an investigation that takes 24 hours which you end up having to leave and never hear from them again.

Family Vacation
DoctorT21,
Tue Feb 19 09:03:47 EST 2019
We went to Now Jade in a large group of 16 people for a family vacation from Feb 4-11, 2019. We were amazed how clean the facilities were, how attentive and fast the bar service was around the pool, and how outstanding the Entertainment team was. In particular, Eduardo and Angel around the pool never let your drink empty, because they were already on their way with another cold beverage to top you up. The entertainment team was fantastic, especially Cristian, Andrea, Cesar, Amara and Giovanna. There were always activities to do, and they go out of their way to ensure everyone is included. There are truly activities for all ages. The food was amazing, the drinks were perfect, and it was a bonus that the weather was ideal! Will definitely be coming back!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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