Puerto Vallarta/Riviera Nayarit

Riu Palace Pacifico


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All Inclusive    

Exclusive Values!
Honeymoon:
Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $40 USD spa credit in Ocean Harmony massage for two (50 min), per adult, per person, per stay. This discount does not apply with other promotions and discounts.

A 24-hour all-inclusive paradise! The Riu Palace Pacifico is located on Flamingos Beach, only a two-minute drive from Riu Vallarta and Riu Jalisco, and only nine miles away from downtown Puerto Vallarta. Magnificent architecture and elegant furnishings combined with unparalleled service offer guests the highest level of distinction. This luxurious and elegant resort is the ideal place for vacationers seeking total relaxation in a sumptuous environment and in the comfort of RIU's Premium brand.

Surrounded by beautiful Banderas Bay and protected by the stunning Sierra Madre Mountains, Riu Palace Pacifico is a nature lover's dream. The serene beach is a stunning backdrop from the infinity pool. Poolside beverage service is available, so just sit, relax, and enjoy the view! Non-motorized watersports include windsurfing, sailing, and kayaking.

The five restaurants serve up sumptuous cuisine, including Fusion, Japanese, Mexican, Grill Steakhouse, and International meals. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Enjoy unlimited domestic and select imported drinks at the five bars, including a swim-up bar. Also, each junior suite is equipped with a mini-bar and liquor dispenser.

Nighttime entertainment is close by - take a short stroll to Riu Vallarta or Riu Jalisco and dance the night away at the disco. Entrance and drinks are included! Or, sit down, relax, and enjoy a live show. Entertainment is nightly at the resort, for those not wanting to leave the hotel grounds. RiuLand Mini-Club is non-stop fun for kids ages 4-12!

Find more information about Riu Hotels & Resorts.

Learn more about Puerto Vallarta/Riviera Nayarit.


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HOTEL LOCATION
Address: CONDOMINIOS FLAMINGOS NAYARTA
BAHIA DE BANDERAS
NAY

MX
Local Phone: +52-322-226-6624
Fax: 011-52-322-226-6627
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Meeting Rooms
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Infinity swimming pool with adjoining jacuzzi and swim-up bar. Children's swimming pool.
Water Sports on Site
Scuba: Additional Charge
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This properties feature 24 hour All-Inclusive five restaurants, five bars, room service, spa, and exchange privileges with Riu Vallarta and Riu Jalisco (restrictions apply). Beach:
Total Rooms: 445
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. No student groups are accepted unless at least one person in each room is 21 years or older.
ROOM TYPES
2BD SUITE PARTIAL OCNVW
One bedroom with king bed, second bedroom with two double beds. Split-level living room area with sofa. Bathrooms equipped with a hydro-massage tub and extra shower cabin. Balcony or terrace features a partial ocean view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JR SUITE OCEAN VIEW CONNECTING
Connecting rooms are two rooms being sold as one unit. Please review the description for the Junior Suite Ocean View.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JR SUITE RUN OF HOUSE CONNECT
Connecting rooms are two rooms being sold as one unit. Please review the description for the Junior Suite Run of House.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JUNIOR SUITE PARTIAL OCNVW
Split-level sitting area and sofa. Balcony or terrace with partial ocean view. Two double beds or one king bed. Bathrooms equipped with hydro-massage tub. Liquor dispenser.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
OCEAN VIEW SUITE W/ JACUZZI
Suite with one king bed. Complimentary minibar and liquor dispenser. Large balcony or terrace with private Jacuzzi and an ocean view. Split-level sitting area and sofa.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JR SUITE PARTIAL OCNVW CONNECT
Connecting rooms are two rooms being sold as one unit. Please review the description for the Junior Suite Partial Oceanview.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
Other Amenities -
Kitchen
JR SUITE PARTIAL OCEAN CHARTER
Other Amenities -
Kitchen
JUNIOR SUITE OCEAN VIEW
Junior suites have split-level sitting area and sofa, and a balcony or terrace with ocean view. One king-sized bed or two double beds. Bathrooms equipped with a hydro massage tub.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JUNIOR SUITE RUN OF HOUSE
Junior suites have split-level sitting area and sofa. Two double beds or one king bed. Balcony or terrace with garden view. Bathrooms are equipped with a hydro-massage tub.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
DINING
Riu Palace Pacifico features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Palace Pacifico:
La Peninsula - Restaurant with terrace
La Toscana - Poolside restaurant/steakhouse
Guacamole - Mexican restaurant
Kyoto - Japanese restaurant
Krystal - Fusion restaurant
CHILDREN'S PROGRAMS
Mini-Club

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3499 Recommend
3499 past Apple Vacationers would recommend Riu Palace Pacifico to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3753reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Really good, but I was expecting more from a Riu Palace Hotel
Matthew B,
Fri Jun 23 14:46:13 EDT 2017
This is this last day of our family holiday (2 adults, 3 children) and we have spent a week here at the Rui Palace. We chose this hotel as whenever we go away we have always seen the Riu brand but have never stayed there. First impressions were good, arrived via taxi from the airport and were welcomed to the hotel with a smile and glass of champagne. Everything was explained to us and we were sent on our way. This was one of the best holiday check-in experiences I have ever had. I had previously emailed the hotel and asked if we could have adjoining rooms, the response was not encouraging but when we arrived we had rooms next to each other with an additional outer door, so basically one room for us all. Excellent. Room is spacious but nothing to special, good fridge which is stocked as required and the A/C is excellent. The bathroom is good but the bath with jacuzzi is not big enough for two!!!!! The food is what you would expect from a buffet restaurant, lots of choice if rather bland and you can just go up again and again. One problem was the beef wellington on one of the evenings had raw pastry. Staff in the restaurants are excellent. There are a number of speciality restaurants and we tried the steak restaurant which was to warm and the steak was not good. This was our first and only disappointment. The Mexican restaurant however was excellent. We did not go to the other two restaurants due to the dress code. Ignore what the hotel website says (and Thomson) as you can wear shorts and t-shirts in all the restaurants but two. The website (and Thomson) should be updated to say this as a number of families including us purchased long trousers for the children that were not required. Pool and beach is excellent with lots of sun-beds although you have the usual issues of people reserving them. The entertainment at the pool is also first class especially the water polo and volley ball. Evening entertainment is also good and the circus act was excellent. If you want to go anywhere it is a taxi ride, the Malacon in the centre is about £15 each way for up to four people, if like us there are five of you it is double that. All in all we have really enjoyed this hotel, I was just expecting something better from a Riu Hotel.

close the pool bar!
taylork31, Hamilton, Canada
Fri Jun 23 08:45:20 EDT 2017
Recently travelled to this hotel. The hotel is clean and well maintained. The staff work very hard and are very polite and accommodating. However, it is an older style hotel where there is a bar located in the pool. Daily there were people that went to the pool bar and stayed all day. You know they didn't get out of the pool to use the facilities. Also, there were patrons that were drinking and then vomitted into the pool. As there is only one pool at this resort there was no where else to go. There is the beach if you are a beach person. Also, it is the first time I've noticed people almost come to blows over saving lounge chairs. This was totally mystifying as there were many lougers to be had. If you wanted to take an excursion you had to go off the resort to meet the excusion group as they are not allowed into the resort area. Not a problem for us. We will not return to this resort. There isn't much to do at the resort and everything is located a taxi drive away.

Excellent
Josh J,
Thu Jun 22 07:52:58 EDT 2017
This place is great, if your looking to relax and have great service book it. If you want to go fishing don't go in June it is really slow and you won't catch anything. As for the resort great drinks good food and extremely friendly and happy staff.

Very nice Family stay
Chris W, Norman, Oklahoma
Wed Jun 21 09:42:53 EDT 2017
Just returned from a 6 night stay at Riu Palace Pacifico June 13-19. This is 3rd AI I've been to so although still relatively new, I am beginning to see differences and know what I like/don't. Riu Palace is a very nice mid-range resort...not sure it rates 5 stars, but overall I would give it a very very solid 4 stars. Some highlights: Check-In: we arrived at about 12:00pm. Had emailed ahead and requested an early check-in. Check-in was very speedy and efficient. Nice tropical drink waiting and we were able to get into our room immediately. There was no presentation or time-share hassling...just up to the room, changed, and into pool within 30 minutes. Well done, Riu. Room: We had also emailed ahead and requested adjoining rooms (got those), rooms higher up (got that - 6th floor), and rooms on south facing side opposite construction. Unfortunately we got the 3rd closest room to the construction and I was very scared that the noise would be intrusive. However, even though being so close, there was very little noise from the site..I am a habitually early riser and only heard some noises after waking up. My wife and kid are notoriously late sleepers and have rabbit ears for that stuff, but were never bothered by it...so I would not worry too much about it. We could see the ocean and mountains from our room, but really did not spend too much time there. The room was two beds pushed together which three of us shared with room to spare The sofa was not a pull out, but we requested a roll-away which was provided immediately for son. The bed was ok... a bit hard for my tastes and they could do with a few more pillows, but it sufficed. The absolute best part is the room was positively frigid! Had to bundle up at night which was a welcome respite unlike some of the other AI's I've stayed at which are sweat constantly for a week type places. Fridge was stocked well and we never touched the bottles of liquor. Bathroom was ok...can see where some might not like the tub/shower setup and getting in and out could be tricky/slippery...but again just be careful. Room was very serviceable and good for our needs. Pool/Beach: Pool was ok. Towel game in place, but not too bad. Got a good spot every day without much hassle. Bathroom situation is poor and people stay in the water while drinking all day...hmm. Toward end of trip I found the water to be much too warm (personal preference) and there was some scum/debris buildup toward end of day in spots, but crew worked hard to clean it. Thought the pool waiters, while trying hard, were spread a bit too thin, so it took a long time to order a drink and receive it. Found it much easier and more convenient to get up and hit one of the two bars there. We (kids and I) LOVED the beach. Originally from the Northeast, so the water reminded me of that, just a tiny bit warmer. It was cool, but not cold. Saw like one piece of seaweed all week and the beach bottom is sandy and smooth (it is a bit tricky getting in and out....gets really soft and drop off getting in, then immediately firms up on the sand bar) Think it would be difficult for those with trouble getting around to enjoy it. Best part were the waves - consistent and strong. Perfected my body surfing game (to the point I actually scraped up my nose by careening into the beach on a particularly strong dbl wave). Held it til bleeding stopped and got right back to it - I am a savage! LOL. Heard a few folks complaining about water being dirty and comparing it to Cancun. If you paid any attention to reviews, you were prepared for fact it is NOT Cancun. Again the water had that greenish/brown Pacific/Atlantic tinge to it, but the water was not "dirty"....LOTS of sand gets churned up due to the constant surf...we spent an awful lot of time in the ocean here and I highly recommend. The beach is also walkable long ways in either direction with beautiful views of the mountains to the north. Food/Drink: Simply put this was the best food experience we have had. Did not hit any one of the specialty restaurants since I was with a group of picky eaters, but the buffet served our needs nicely. Enough food rotation/menu options to keep it palatable/fresh and I found the quality to be very very good. I find that AI's cater to their main clientele with their menu's...most here were American, Canadian, UK, and Mexican and the cuisine reflected that. Delicious every meal. At lunch there are two buffets open and the one (Toscana) opposite the main buffet had a nice mix of foods different from the main buffet. You can always grab pizza, hot dogs, burgers, etc...but I liked being able to nosh on some calamari, etc. I was impressed with the amount/quality of seafood offerings. Ate an awful lot of shrimp, mahi mahi and had a delicious tuna satay one night. Sampled a LOT of drinks (LOL). Bartenders were amenable and tried to please. Have to request higher quality stuff but they always gave you what you wanted if they had it. They make a great mohito and that became my go to drink. Try em all. Lot of Tecate and Tecate light served in restaurants in in rooms. Had Dos Equis and Dos Equis Amber on tap at bars. Location/Excursions/Etc: Son and I did a discover scuba dive with Scuba Steve which I will review on here separately...suffice it to say that although the conditions here are not even close to Cancun/etc...the dive masters made it a GREAT trip. Didn't do any other official excursions...though we did taxi to Bucerias one morning (left immediately as family didn't like it and went to Malecon (market street) in Puerto Vallarta...walked around there a while. Lots to see/buy/eat/drink/do. Traffic was worse than I anticipated, but was an fun morning/midday. Hotel is located on a nice stretch, but not really much to do right around there. Wife and I were going do the walk to Bucerias one night, but were just too tired and crashed. If you want lots of on site/close by activity probably not the place for you. We went to the shows most every night. The anamation team tries...first couple shows had the "high school musical" feel to them. Later in week outside groups (I think) came in and show quality was decent. you absolutely HAVE to see the Michael Jackson show on Saturday night...get there early as seats go fast and you would want to be facing the stage head on for best experience. People were actually doing the towel game in the theater (should not be allowed)...but the MJ impersonator was spot on and a highly entertaining show. They allow 2 minutes for pictures with them after if you want a shot. Misc Items: - Had ZERO trouble with room safe or theft. Didn't take much, secured what we had, and didn't worry about it. I am highly skeptical of these recent claims - The resort can get slippery in humid weather...lots of tile. Take your time and we bought one of our travel parties water shoes as he almost slipped and fell at pool one day. - We tipped a lot...they work hard and are nice people. I do think they expect tips, however. They were appreciative, but just got the sense that they did expect them. - When you factor in taxi fares - keep in mid the size of your party. Most prices quoted on here are for "small/pequeno" taxi's. We had a travel party of 6 and needed a "grande" taxi (minivan). Prices appear to have been doubled for this as would seem fair. Do think we got jobbed a couple times, but we didn't secure the price up front. I highly suggest doing so for your peace of mind. - Requested some anniversary amenities for me and wife and they obliged. Much appreciated. - Had some room key issues - they tried to help, and it was a only the last day, but had the potential to be a big hassle. Hope they fix it (6003) - Don't sweat the weather. It is what it is. Days calling for rain it never did. Worst day we had it said sunny. Most days started cloudy, cleared up soon, and varied later...typical tropical climate. - Internet was free and I thought the coverage was pretty good throughout (too good at times - put down the phone and enjoy your life, sonny!) - The timeshare people at the airport are very crafty. We almost made it to our transfer company outside, but got hoodwinked by the last vendor who claimed they were that company and were waiting for us. Figured out fast it was a time-share/sales pitch...but the girl was very sweet and we got some free tequila shots out of it. Didn't commit to anything and that was that. Put your head down and plow through...nobody in that first area after customs is anything but a time share no matter what they say. All taxis/transfers are in the next area out in the airport.

Fantastic
jueLiverpool, Liverpool, United Kingdom
Tue Jun 20 13:17:16 EDT 2017
We stayed here from 26 May -9 June and enjoyed it Firstly staff Sports bar victor was amazing and very polite he used to give me milk in a cup before going to bed as we liked our coffee in the room from the coffee maker and his cocktails are amazing Janit and almay in the buffet restaurant were ready for my hot water with my tbag which I supplied (typhoo you can't beat it ) they did this after the first visit was always attentive to us there were others that gave us a good service always and they got to know us as a familly and told us if some of them were in dining as we weren't always glued to each other They do need to do something about people that hog spaces round the pool they always seem to have the same place everyday which seems unfair to people that don't get up early to get a space very selfish , they seemed to have sorted the booking of restaurants which is a good thing I got up one morning and decided to go on the balcony I counted eight people cleaning from what I could see it's immaculate.even in the pool there were two young lads with goggles on with a brush cleaning the sides of the pool amazing Rooms are serviced very well I came up one morning to find them in our room so decided I would wait by the lifts sitting on a chair I waited ages she kept coming in and going out for ages but it smelt really lovely when she finished so they do a good job. Tours We looked into these before hand and Thomson advocate booking with them in which we did 3 for 2 rhythm of the nights , hidden beaches and eco one which we never went on because we were all knackered from others, we did book with someone of the beach and we chartered a boat to do fishing and snorkelling it was better value as they delivered us there in a taxi in which Thomson don't and gave us a brilliant day the captain and crew that day looked after us well no rushing and taking of photos with extortionate prices so worth looking into if deciding to go Not a lot to do outside of the hotel so it's basically organised trips out you can walk into the nearby town of buccarris which have flea markets and some nice eating places (Miguel angel and fat boys ) but very hot to walk unless early in the morning, 85 pesos for a taxi for four we had a trip into Peurto Vallarta for the after noon 420 pesos for a mini van taxi it also went into the night so coming back was 600 pesos you have to state your destination to the taxi driver and agree the price before you get in most important as we were ripped of This warning if coming of the rhythm of the nights we were a familly of 8 we waited for a taxi which came, but then they told two other couples to get in as they were going to our hotel, we thought and so did others that it was paid for so we never agreed a price and we were literally going to tip him when we got out he told us it was 200 pesos a couple so for the same taxi costing us on the way 420 pesos for eight cost us 1000 pesos coming back so beware if they try to put others in just ask the price first you will get it lower and it's not a big journey 10 minutes at that I think overall a very enjoyable stay great service from all the staff well done to them



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