TripAdvisor Traveller Reviews
"Remember , good is not enough."..Dreams is EXCELLENTE!
My husband and I spent 10 wonderful days at the Dreams Resort and Spa at the end of April 2015. This was our 6th trip to Punta Cana and we were very happy with our choice of resort for our vacation...
My husband and I spent 10 wonderful days at the Dreams Resort and Spa at the end of April 2015. This was our 6th trip to Punta Cana and we were very happy with our choice of resort for our vacation this year.We didn't experience any inconvenience with our flight and we were pleased with the newest airport opened ,which makes the entry into Punta Cana much easier than before.For transportation to / from resort we used Blue Company which we considered to be the best.
The Dreams Resort and Spa is a wonderful property around 12 years old,located on Uvero Alto beach ,which is on Atlantic Ocean side (no on Carribean Sea) 30-40 minutes away from the airport by shuttle.At this location the weather we found to be somehow different from Bavaro beach: a little more windy and more currents in the water, but we didn't mind.
About the resort I don't have enough words to say how awsome it is and how we felt here.We have been like I said to more than 9 other resorts not only in Punta Cana but we found this one to be the best mostly because of the services provided by anyone starting with concierge .We booked a preferred members tropical room and we upgraded to a junior suite located in building 6 close to the beach area.There are 9 buildings : 1-6 close to the beach, 5-9 close to the lobby, but a short walk about 8 minutes goes from one side to the other of the resort which is a medium size.
The resort itself is wonderful,very clean,very well maintained and the hard working people here will do anything for you to feel excellent and I bet you will.
We felt that we were treated extra special for being preferred members however, everyone seemed happy here and the services provided were exceptional regardless of room category. The room was cleaned daily, bed was very confortable,the fridge was filled daily with refreshments and beers.The beach is nice, we didn't feel like we were crowded and we spent most of the time here..What we noticed was that a lot of guests preferred the pool. The pool runs throughout the resort starting at the lobby and ends at the beach like a river and is a place for socializing and making friends, however it is only 1 meter deep. There are lots of floaters and water mats provided by the resort for use in the pool. We had a special area for preferred members with king size beds and also bartenders coming to offer you drinks and even lunch.Also the Lounge area provided free wifi ,had awsome drinks and food (you have to try the chicken wings!!!!... and deserts )
There are 6 restaurants a la carte (no reservations required) and a buffet .All are excellent and again the services are incredible everywhere. Regarding food we can say it was the best from all resorts we visited before (such as presentation,taste,variety) and believe me we like to eat!!!
We like to address our special thanks to:
Mr.GARY UBIERO, ALEXI, ADRIEN from Preferred concierge
Mr.Raul Mendes from World Buffet
Mr.Diogene Leger and Willie from Preferred beach area
Ms.Brenda -our housekeeper in room 6203
Mr.Yerry and Yeffry from a la carte restaurants
Ms.Margarita -hostess at Oceana restaurant
Mr.Carlos from Expedia
The entertainment staff never stopped ,they worked so hard in the heat.Shows at night are good and we found the best to be Circus and Magikus. Also we enjoyed and danced on the beach at night to the music of The Heater band which was incredible.
In conclusion, if you want to meet some great people and really enjoy yourself this is the place to visit. We are definetely going back next year and will be referring this resort to all our friends.
Dreams Punta Cana Resort & Spa
Dreams is a beautiful resort. The pool is beautiful and quite big, the grounds are well kept and the food is excellent. We went to the buffet each morning for breakfast & were greeted by the most...
Dreams is a beautiful resort. The pool is beautiful and quite big, the grounds are well kept and the food is excellent. We went to the buffet each morning for breakfast & were greeted by the most wonderful man named Simon who sang a Happy, happy, I love my job song while he danced. He made our whole day. Thank you Simon, my husband loved dancing with you every morning. We were celebrating our Anniversary & my husbands & sisters birthdays. We found towel swans, etc each day in our rooms & a banner was put on our door the day of my husbands birthday. Fresh flowers were put in different areas of our room every day. The whole staff was helpful & extremely friendly. The only problem we had was the wait for a table at dinner time. There were many empty tables while we waited. But the food was worth the wait. The drinks were top notch and there were 6 bars to go to. There was even a swim up one at the end of the pool. We did not upgrade to the preferred but still had great drinks & food. There are plenty of towels & chairs around the pool & we were able to secure rafts to use every day. We loved the peacocks & pink flamingos on the grounds, even if the peacocks were slightly loud. Although this hotel is all inclusive and gratuities are included, we also left tips. The staff works very long hours & very hard. We felt they deserved extra tips. We were able to swim at the beach, some days were calmer than others. We were offered a free catamaran boat trip to snorkel and swim by the RCI staff and we had such a wonderful day. There were drinks & food on the boat and dancing. The staff was so much fun. Especially Junior. We thought we were going to be bugged all day to buy into the hotel, etc but they only asked us once if we wanted to visit the other hotel they own & then left us alone to enjoy the day. We did recommend to the hotel staff that when people check in, they need to put older people on the first floor since they have no elevators and we are in our late 60's and in great shape but and found the climb to the third floor to be a little hard. Half way through the week when we suggested this, they offered to change our rooms but we didn't want to pack everything up & move so we stayed on the third floor.
Wish we were still there!!
6th time in PC ..we always stay at 5star resorts...Dreams Punta Cana was by far the best so far! We have never been on the Atlantic side of the island but it's just as beautiful as the Caribbean...
6th time in PC ..we always stay at 5star resorts...Dreams Punta Cana was by far the best so far! We have never been on the Atlantic side of the island but it's just as beautiful as the Caribbean side. The staff were amazing. Treated us as though we were the only guests on the resort. I highly recommend upgrading to the Priveledge Club, so worth it! King size bed on the beach - fabulous! Beach drink service kept the drinks coming! Great food...lots of restaurants to choose from. No reservations needed - ONLY DOWN SIDE - they couldn't give an estimated wait time. But the buzzers came in handy. With the upgrade free unlimited wi-fi. The scenery on the resort was beautiful. Very well maintained. The pool wa the biggest I've ever seen! First time at a resort that I didn't have to get up at 6am to reserve chairs at the beach or the pool.....you could always find a spot. Lots of shaded areas too. Great time to is April. In my opinion its' the best weather and the sun goes down around 7:30pm! The A/C in our room was not working at full capacity and there are no door handles on the outside of the sliding door so it was difficult to get back in the room from the balcony. Visit Dreams Punta Cana. You will love it! Esterina
Wonderful hotel with the BEST staff EVER !!!!!!
My wife , myself and our best friends have been travelling together to all inclusive properties for the last 19 years , and have been to over 25 different hotels in the Caribbean . So we have...
My wife , myself and our best friends have been travelling together to all inclusive properties for the last 19 years , and have been to over 25 different hotels in the Caribbean . So we have something to compare this hotel to .
The check in was painless and took less than 10 minutes while the porters gathered our bags and were served a nice cold beverage .
We received the rooms that we asked for (thanks to Gary !!! and a little reminder from my friend Troy) and our 10 vacation was underway .
The rooms we fantastic , great size ,everything you would ever want and need and were not even close to being "Outdated" .
The beds were the most comfortable we have ever slept in and made it so pleasant to lay your head down at night after a long wonderful day on the beach and a few too many Tequila Dreams . Ha Ha
The resorts grounds were kept immaculate and it was nice to have some wildlife running around for our enjoyment .
The food was plentiful and done to perfection , even made my 43 year old friend look like a 5 year old kid after receiving his Chocolate Brownie with ice cream on top .
The beach was very nice and there were always lots of chairs to be had ....but like other hotels ...the towel game is played on a daily basis if you want something with shade . The beach is a little nicer in Bavaro , but if you walk down the beach to the right will find a better spot with great waves .
The swim up bar is really nice with some very hard working gentlemen there to serve you , they are doing the best they can so have patience and a tip when you get there .
But the ABSALUTE best thing about the hotel is the staff....From the animation team to the buffet waiters and everyone who works there . It was the difference between every other hotel and Dreams . From SANDY BEACH (Whats up) to Candy and Anna !!!!!!!
They would be the reason for our return !!!!!!!
Thanks for a great 10 Days Dreams
From Big Popi,Anglea,Big Sexy and Catie!!!!!
The only thing that I would change , is to have FREE wifi though out the resort and on the beach . It is 2015
Very little to complain about here
We were quite happy with our stay at the Dreams Punta Cana. The pros of this resort are: The pool - very unique in that it is a long/large pool that is perfect for floating along (almost lazy river...
We were quite happy with our stay at the Dreams Punta Cana. The pros of this resort are: The pool - very unique in that it is a long/large pool that is perfect for floating along (almost lazy river like) with a drink in hand. We never had problems finding a chair and there is plenty of shaded areas. At first I didn't think I would like that but it made it very comfortable.
The beach area is very nice and large. Again - never had a problem finding a chair.
Preferred club gave us access to the beach beds which we did use a couple of times (although I preferred the pool area myself). Preferred club also gives you access to the preferred club lounge and access to the Oceana restaurant for breakfast/lunch. But I felt the biggest advantage of preferred club was the free wi-fi throughout the resort.
The drinks are great at this resort. They do not skimp on the alcohol in them and they have a large prepared menu of different fruity/tropical drinks.
We had a suite and our room was very spacious with a hot tub on the balcony. We had a nice view of the pool.
There are many restaurants to choose from - LOTS of food here. The staff and the Dominican people in general were very pleasant. We liked the entertainment in the evening and we felt that the resort was thriving yet not overly busy. We used the Spa twice while were there and were very happy with their services. Did not have our kids along but it looked like if we did they would've had a lot of things to choose from that they would've enjoyed.
The cons of this resort (note that none of these really affected our vacation all that negatively): our room smelled like smoke. You can smoke in many places in this resort and I am not a fan of that at all. It says you can't smoke in the rooms but that clearly happened in our room. Fortunately, by day 3 the smell had gone away.
There is a ton of food on this resort and a ton of different food options - however, none of it is all that fabulous. Again, it certainly didn't ruin our trip and you won't go hungry but they have such great menu choices that just don't quite deliver on taste. The rooms are just a tad dated, our mini bar didn't get filled daily as promised with the preferred club and the shower was a bit mildewey (although I could tell by the smell that it got cleaned every day - it was just such an unventilated area in a humid climate - I didn't feel it was from a lack of cleaning). The beach is very nice but just know you are on more of the ocean side of the island at this resort so that water is not as calm. It was still beautiful though.
All in all I give this resort a 4.5. I feel it's a good/safe choice if you are traveling to Punta Cana.
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