Apple Vacations Traveller Reviews
Staff here are wonderful, everyone happy, saying hello, catering to you. We had such a great week. If you are in preferred Club, which is a great value, get Willy at the beach cabanas. Great guy, service oriented, and friendly
This was our second time to stay here and we loved it! The staff at Dreams Punta Cana go out of their way to make you feel like family! We will continue coming back for this reason. The food here was excellent. We went somewhere else last year and were miserable! You don’t have to make reservations for restaurants here. The rooms are a little dated, but they are very clean. We were only in our room to sleep. Ana Pena went above and beyond to make our stay extra special! She is the reason that we will keep returning here! There’s also Simon, Llino & Eusebio(bartenders in the preferred lounge), Benjamin Franklin, Franklin, and Ramon just to name a few that went out of their way to make our stay awesome! The grounds keepers even would say hello to us every time we passed by! The people who leave negative reviews about dreams must be impossible to please is all we can figure out! This is our home away from home!
That was 15th. time at the dreams. We know everyone that works there and they are so good to us.
I would not go to any place else. It is like are second home.
An All-Inclusive Paradise
This was the first time we've done an all-inclusive hotel, and we loved it! The lazy river pool was lovely, the beach was beautiful and the restaurants were fantastic! We did the Preferred Club and loved the extra perks we got. We would do it all again!
Our room and especially the bathroom was very small but clean and loved the swim out. The sales pitch was very intense. We found ourselves avoiding the main building to avoid the ladies trying to get us to dinners etc. Some occasions we had to be rude and walk away because they were so persistent.
I have been to the dom rep seven times . I feel that I can give an accurate review on punta cana. Dreams resort and spa has a beautiful property, but the food was just okay. They need to find a way to change up from day to day at the buffet. It seems like it the same old thiing day after day. I was there for seven days, and ate just about the same thing everyday at the buffet. No appeal at the restaurants. The French restaurant was all white in color, and had a very cold feeling. Did not feel comfortable at all while I was dining. I love going to the punta cana resorts, but I try a different one every time I go. I would not return to dreams. There are others that are much better. This resort we paid the most for out of seven times we visited the dom rep.
Unhappy with Dreams
Upon arrival we were toldour room wasn't ready. After almost a 3 hour wait we finally got in our room. The first night we were approached by a hotel staff member about taking a tour of another resort. If we did this we would get $50 to use. Said it would only take 5 minutes if we wanted it to. We get up the next morning go to do the tour and get pressured into this unlimited vacation club. We told 3 different people NO! They kept pressuring and bringing the alcohol. After 3 hours we were becoming uncomfortable with the situation. Attitudes changed immediately form friendly to intimidating. We just signed so we could get back to the safety of our resort. By signed I mean lost $4300 to a scam of which we couldn't do anything about until we got back to the states. So day 1 gone due to waiting for our room and day 2 of our vacation gone because we were on another resort being pressured for 3 hours. After we got back to our room our day and the rest of our vacation was ruined because all we could think about was the money we just lost. This is our 3rd time using Apple Vacations and 3rd time in the Dominican. I can honestly say I will NEVER go back to dreams and probably won't use apple or recommend itand I have recommended you guys to SEVERAL friends and family over the past 10 years. Loyal customer LOST.... kinda like my vacation and money to this scam. Oh and I can't tell you how many times we were inthe main dining areas and physically watched cockroaches crawling around the FOOD! We have stayed at Iberostar 2 times through you guys and loved it and none of what happened to us would of happened there nor would we of had to share our food with BUGS.
Dreams Punta Cana
Hotel was nice and service excellent. The beach was beautiful but extremely windy and the water was very rough and full of seaweed. No one was able to go in the water. Big disappointment.
There was a change of aircraft on the flight to the resort which resulted in free for all seating unless you had upgraded to first six rows or had exit rows. There were also no immigration forms passed out on the plane nor any instructions on which forms to fill out once we got to destination. This resulted in mass confusion and at least 1 other plane's passengers getting in line before we figured out which forms we needed to fill out. Almost 2 hours to get through immigration and customs. Then we were given a bus number for transfer to the resort and when we got outside, no bus. They put us on another bus and finally after a 20 minute wait they finally took the two of us to the resort. Had premiere club so the check in was quick, but the time share shark was on us in no time flat. Had a long day from issues with flight, immigration, and transfer and just wanted to get something to eat and relax. Had to write the flight comments here because the section to review that only allowed 500 characters. Really? The resort was fantastic and staff was great. Joel and Frank were especially outstanding in the breakfast buffet. The breakfast at Oceania for Premiere club was not very good. We went there twice. First time I had the waffle and it was cold and obviously cooked the night before. No waffle iron??? Next day my wife ordered pancakes that should have had bananas and did not. We were told they didn't have any. No bananas at an upgraded restaurant??? Tried most of the restaurants for dinner and all were good. The pool was great with the added bonus of flamingos that wandered around the pool area in the afternoon. Beach facilities were good, but lots of seaweed on a few of the days.
The hotel was outstanding. The special accommodations for a first floor due to medical conditions were perfect. The only minor issue was the vendors selling goods on the property. We’re too aggressive.
Dreams Punta Cana
Amazing amenities. Excellent staff. Great food. Would go back in a heartbeat
TripAdvisor Traveller Reviews
Best holiday ever
Best holiday we have ever been on. Steak house is brilliant, Chinese food is brilliant, Italian restaurant is brilliant. Staff are excellent. Pool side waiters are so nice. A little disappointed in the beach area. Weather was brilliant, rooms where clean. We loved it and will return soon
What can you say. Beautiful resort. The rooms were slightly outdated but it didnâ€™t spoil the hotel. The food was plentiful, fresh and amazing. The staff were always on hand. The entertainment was great and the team didnâ€™t pester you if you were not interested. The all inclusive booze was good and there were plenty of sun loungers to go around. The spa, although pricey, is worth the visit. However the highlight is the garden. The gardens intertwine the blocks beautifully. Worth another visit.
The rooms were great and the food outstanding, the pools were very taken care of and the drinks in case you dont know its an all inclusive, snack , food drinks, breakfast , lunch and dinner all included, the staff was great....
The resort was beautiful. Rooms were ok. Some ants in the bathroom. Beds sank in the middle. Food was great in some restaurants and ok in others. Some restaurants were very hot with no air movement and no fans. Service was great. Activities were plentiful. Always something going on. Kudos to Sandy! He is one of the best.
Wonderful Family Vacation
From the moment we checked in, Everett offered to assist us with anything we needed. The next morning, Ana found us at breakfast & introduced herself. She said she would make our reservations for our party of 6 each evening to make sure we didn't have any waits. Every morning she found us at breakfast to make our reservations for that evening. She showed up at dinner to make sure we were well taken care of (and to take a picture of us!). She was always pleasant and wanted to make sure that we had everything we needed.
In addition, the entertainment team was very fun and always tried to get us involved and got to know us. Special thanks goes to Scooby Doo, 9-1-1, Very Happy and Franklin. We enjoyed all of them very much! Thanks for such a warm welcome!
Only improvement I would suggest is more gluten free options with clear labeling of appropriate choices so those who are sensitive can feel confident that their dietary needs are being met.
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