Cancun

Iberostar Grand Hotel Paraiso


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All Inclusive    

IBEROSTAR's Grand Collection: Hotel of hotels, the award winning IBEROSTAR Grand Hotel Paraiso is among the most upscale resort hotels in all of Mexico and the most prestigious within the IBEROSTAR Paraiso complex with its breathtaking neo-classic design. Every room is a spacious junior suite and is equipped with a Jacuzzi for two. This adults-only luxury 24-hour all-inclusive resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. Indulge in gourmet dining and absolute comfort with unparalleled service. This resort features four a la carte restaurants, a pool restaurant, three pools, shops, a beauty salon, a world class, state-of-the-art spa, and butler and concierge in each building.

IBEROSTAR Resorts have always been recognized for their amazing cuisine, and the IBEROSTAR Grand Paraiso is no exception! Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course. Every evening, enjoy shows, live music, and the disco.

IBEROSTAR Grand Hotel Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Exceptional Values!
Golf: Guests staying 3-4 nights receive one Free round of golf per person, per stay. Guests staying 5 nights or more will receive two free rounds of golf (per person, per stay; cart mandatory and extra fees apply).
Honeymooners: Bottle of Champagne, Fruit platter, IBEROSTAR gift, special turndown service, and room upgrade (based on availability).
Extra Value: Complimentary WiFi throughout the resort, including Paraiso Complex Shopping Center.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.


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HOTEL LOCATION
Iberostar Grand Paraiso laps the shores of Playa Paraiso and is located only 30 minutes from the Cancun International Airport.
Address: Km. 309 PLAYA PARAISO
QUINTANA ROO


MX
Local Phone: 011529848772800
Toll Free Phone: 1-888-923-2722
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Disco / Nightclub
Pools
Number of Pools: 3
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Golf: ONSITE
Playa Paraiso Golf Club
Designed by P.B. Dye.
Holes: 18
Club Rental Fees: $
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
An Adults-Only Luxury All Inclusive Resort in the Mayan Riviera is designed to fulfill your every need and exceed your every expectation. Elegantly crafted all-inclusive blend of luxury, gourmet dining, and absolute comfort with unparalleled service. This property features four a la carte restaurants, pool restaurant, three pools, shops, and beauty salon. World class state-of-the-art Spa. Butler and concierge in each building. WiFi is free throughout the building. Beach:
Total Rooms: 310
Year Opened: 2006 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Adults Only.
ROOM TYPES
SUITE POOL VIEW
Suite includes one king bed, a fully-equipped marble bathroom, and a private balcony or terrace with pool views. Suite also features a minibar, luxurious amenities, a whirlpool tub, access to Spa Sensations wet area, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace with beautiful oceanfront views. Suite also features luxurious amenities, nightly turndown service, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR OCEANFRONT CORNER STE
Suite includes one king bed, a fully-equipped marble bathroom, and a private, wrap-around terrace with oceanfront views and a whirlpool. Suite also features luxurious amenities, complimentary access to Spa Sensations wet areas, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE
Spacious suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony or terrace with garden or jungle views. Room also features luxurious amenities, complimentary Wifi, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony with ocean views. Suite also features luxurious amenities, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA
Spacious villa includes one king bed, a large living room with a garden view, and private pool and outdoor garden area. Villa also includes luxurious amenities, a romantic dinner in-suite, complimentary access to Spa Sensations wet area, and much more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
Suite includes one king bed or two double beds, a fully-equipped marble bathroom, and a private balcony or terrace with garden or jungle views. Suite also features a whirlpool tub, turndown service, access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Bathrobes
24 Hour Room Service
DINING
Iberostar Grand Hotel Paraiso features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Iberostar Grand Hotel Paraiso:
Venezia Italian Restaurant - Traditional Italian cuisine served a la carte. Open for dinner only. Reservation required. Formal dress code.
Belle Vista Buffet Restaurant - Full buffet-style restaurant open for breakfast, lunch, and dinner. Casual dress code.
Toni's Surf &Turf Restaurant - A la carte restaurant serving a delicious variety of meat, fish, and vegetable dishes. Open for dinner only. Reservations required. Formal dress code.
Haiku Japanese Restaurant - A la carte Japanese restaurant. Open for dinner only. Reservations required. Formal dress code.
Latelier Gourmet Restaurant - Gourmet local and international cuisine served a la carte. Open for dinner only. Formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Catamaran, kayaks
Nightly Activities & Entertainment:
Shows, Live Music, Disco
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2703 Recommend
2703 past Apple Vacationers would recommend Iberostar Grand Hotel Paraiso to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5348reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Stunning in every way!!! We were wow'd
Derek S, San Diego, California
Sun Dec 04 18:41:37 EST 2016
Our friends have stayed here in the past and recommended this hotel so we came all here together. I was very impressed and it was an amazing 6 nights here. We never expected an all inclusive to be this high-end and amazing. We have stayed at properties as nice or even nicer, but the staff and service here is bar none the best. Front desk employees who we came across were so helpful and nice- Silvia and Grecia. The clientele here definitely leans a bit older so it was very nice to have the "Starfriends" around to do activities with. It seemed as if some younger people checked in as we were leaving though, so I guess it's hit or miss with the crowd, as many places are. Santiago and Jaime (Starfriends) were so friendly and fun to be around. Also Ricardo and Andy. One of our highlights was our beach volleyball game in the rain with Santiago on our team. The restaurants are so great!! and ALL included... we were blown away. Our favorite ones were the Gourmet and Italian. The buffet was just as nice and we enjoyed it just as much... It was my boyfriend's birthday and they made it very special... They left balloons and champagne in our room, and then rose pedals at our dinner on the table. It was so much appreciated that they went the extra mile for this special occasion. The shows every night were also very entertaining. We were so appreciative of the hospitality of all the employees here and will definitely return in the future.... a thank you as well to Luz and Alejandra who were our housekeepers for the week. They always left a note and even a tray of chocolates one night. Very nice "extra" touches everywhere by the employees here. We also remember Olivia who works at the breakfast buffet. Just a testament of how memorable and great all the employees are at the property.

IT HAPPENED AGAIN!
GarbageFan, Sheboygan Falls, Wisconsin
Sun Dec 04 14:40:34 EST 2016
I recently returned from my 10th vacation visit to The Iberostar Grand Paraiso. As with all past visits, it happened again! Any want or need was addressed with the utmost courtesy and swiftness by the hotel staff. Staff turnover at this resort is minimal, and being a repeat customer, one feels wanted and cared about. Unlike going to another resort where you are not known, and probably considered just another average guest. The staff at The Grand show sincere concern towards their guests, and want to see you as a repeat customer with future visits. A gratifying feeling to have while on vacation at this resort! A major change I noticed this time around were the a la carte restaurant menus. All have been changed/revised, and I found this to be a big positive for hotel guests. I could not find any negative issue with my meal choices. From steak to seafood, or a cultural dish to desert, all were presented professionally, and satisfied the pallet without any complaints. At the International Buffet night, I discovered ice cream pancakes. Prepared right in front of you with an assortment of fillings (chocolate, caramel, blueberries, etc.). This was a new discovery on my part, and very enjoyable for a sweet lover such as myself. Cleanliness and maintenance are still top priority at this resort. A good indicator for one to watch are the public restrooms. Excellent job Iberostar staff! The same applies to one's room. Thoroughly cleaned daily, and met above expectations. Bar service around the pools and on the beach were quite satisfactory. I highly recommend this resort to all who are looking for a fun and relaxing time at an all inclusive adults only resort. You will not be disappointed! The nightlife tends to be on the quiet side, but if you're looking for more noise, simply go to one of the other attached four resorts, or visit the disco. I want to extend a very big "Thank You" to Alberto (manager), Sacnite (night answer service), Victor (butler), Daniel, Gustavo, and Adreanna (lobby bar), Alfredo (restaurant manager), Alberto (buffet chef), Aldo & Manuel (waiters), Eder (Star Friends), Claudia (room cleaning), and all of the bellhop staff. These people stood out and are an asset to Iberostar. I am looking forward to my next visit November 2017.

The very best.
Cosmomo123, Hamilton, Canada
Sun Dec 04 06:24:36 EST 2016
We stayed here prior to our visit to the Iberostar in Jamaica, (in January previous years) and though both hotels were amazing, but the one that suits my personality gives the Paraiso the edge! The Iberostar in Jamaica has a slightly more relaxed feel than the Paraiso but I LOVE the absolute luxury of the Paraiso. First of all, it is beautiful. The grounds, the buildings and the marble walkways are so lovely... The service is so professional and slightly more formal, and I kind of enjoy being treated so special as a treat on a trip away. Next, I loved how well spaced the buildings, restaurants and such were from each other. You don't feel crammed in like sardines like you do at some resorts. Yes, it's a bit of a walk to places but why not? The view is always wonderful. Finally, the food was the BEST. Absolutely perfect from the restaurants to the buffets. The only edge that goes to the Jamaican Iberostar is the beach, but that can hardly be controlled. If you want the very best, THIS is it.

Even better the 2nd time
LovetheKeys50, London, Canada
Sun Dec 04 06:12:52 EST 2016
Stayed here in November with a group of friends to get away for a little R&R and some golf. Have stayed here once before and also at several resorts in the area including Barcelo Palace, Moon Palace, Valentin, Yucatan Platinum, El Dorado Casitas Royale and Palladium to name a few. Hands down, no question in my mind, this is the best I've ever found. This hotel would be an exceptional resort even if it wasn't an all-inclusive. Checking in so easy compared to most. Arrive and immediately you receive a chilled eucalyptus infused towel to refresh yourself with. Front desk will invite you to take a seat and before you know you have a cold drink in hand while you are checked in. Smoothest check in process in Mexico. Rooms are exceptional. What you see in the pics is really what you get. Lots of nice rooms in Mexico though. Resort itself is more European in design than typical resort. Everything, no matter what room you're in, is a very short walk. WHat makes this resort so special is the level of service, the quality of food and drinks, the lack of kids and a much more upscale environment. Name you poison... They have it. Grey Goose vodka, Hendricks or London Gin, 20+ beers from around the world, really good wine selection. Scotch or drambuie after dinner... no problem. Capachino your spoon will stand up in... No problem. Ahi tuna steak for dinner, filet minion cooked perfectly medium rare or how about lobster from Canada. Absolutely. Food and drinks match any mid/upper end dining experience you'd expect to find in a major North America city. Seriously very good. Great beach with no problem ever find a chair. No need to use cards to exchange for towels. Either grab however many you need on your way to the beach or any of the staff will be happy to look after you right on the beach. Pool is a little cool temperature wise but very refreshing (salt water). Swim up bar is very nice. Banana Daiquri made with real bananas. People actually get out of the water to go to the washroom... nice. Staff.... Outstanding staff. They really go out of your way to ensure you are having a good time. And you can see on their faces how happy they are when you tell them how wonderful it is. Golf course is also very good and lite really only a couple minutes in a golf cart away. They include 2 rounds with your room and additional rounds are on $59 USD. Thinking about a great, relaxing vacation in a fabulous location complete with great food and drink (big shout out to chef Olivia... Thank you!). Don't hesitate (or cheap out, it's worth the extra) go to the Iberostar Grand Paraiso.

Anniversary Trip
gamster68, Cincinnati
Sat Dec 03 17:46:08 EST 2016
Great relaxing place to visit. Room was great. Food excellent. Employee served all of our requests. They new us by name at our building. Beautiful views of the ocean from room and many of the restaurants. Would go back in a heartbeat. Looking for a good price now.



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