Cancun

Iberostar Grand Hotel Paraiso


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All Inclusive    

Crystal Award Winner: Best All-Inclusive Resort, 2015 & 2016
Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!

Golf: Guests staying 3-4 nights receive one Free round of golf per person, per stay. Guests staying 5 nights or more will receive two Free rounds of golf per person, per stay. (Cart mandatory and extra fees apply).
Honeymoon: Bottle of Champagne, Fruit platter, IBEROSTAR gift, special turndown service and room upgrade (based on availability).

IBEROSTAR's Grand Collection: Hotel of hotels, the award winning IBEROSTAR Grand Hotel Paraiso is among the most upscale resort hotels in all of Mexico and the most prestigious within the IBEROSTAR Paraiso complex with its breathtaking neo-classic design. Every room is a spacious junior suite and is equipped with a Jacuzzi for two. This adults-only luxury 24-hour all-inclusive resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. Indulge in gourmet dining and absolute comfort with unparalleled service. This resort features four a la carte restaurants, a pool restaurant, three pools, shops, a beauty salon, a world class, state-of-the-art spa, and butler and concierge in each building.

IBEROSTAR Resorts have always been recognized for their amazing cuisine, and the IBEROSTAR Grand Paraiso is no exception! Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course. Every evening, enjoy shows, live music, and the disco.

IBEROSTAR Grand Hotel Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Find out more about IBEROSTAR Hotels & Resorts. Learn more about Riviera Maya.


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HOTEL LOCATION
Iberostar Grand Paraiso laps the shores of Playa Paraiso and is located only 30 minutes from the Cancun International Airport.
Address: Km. 309 PLAYA PARAISO
QUINTANA ROO


MX
Local Phone: 011529848772800
Toll Free Phone: 1-888-923-2722
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Disco / Nightclub
Pools
Number of Pools: 3
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Golf: ONSITE
Playa Paraiso Golf Club
Designed by P.B. Dye.
Holes: 18
Club Rental Fees: $
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
An Adults-Only Luxury All Inclusive Resort in the Mayan Riviera is designed to fulfill your every need and exceed your every expectation. Elegantly crafted all-inclusive blend of luxury, gourmet dining, and absolute comfort with unparalleled service. This property features four a la carte restaurants, pool restaurant, three pools, shops, and beauty salon. World class state-of-the-art Spa. Butler and concierge in each building. WiFi is free throughout the building. Beach:
Total Rooms: 310
Year Opened: 2006 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Adults Only.
ROOM TYPES
SUITE
Suite includes one king bed or two double beds, a fully-equipped marble bathroom, and a private balcony or terrace with garden or jungle views. Suite also features a whirlpool tub, turndown service, access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE POOL VIEW
Suite includes one king bed, a fully-equipped marble bathroom, and a private balcony or terrace with pool views. Suite also features a minibar, luxurious amenities, a whirlpool tub, access to Spa Sensations wet area, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace with beautiful oceanfront views. Suite also features luxurious amenities, nightly turndown service, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR OCEANFRONT CORNER STE
Suite includes one king bed, a fully-equipped marble bathroom, and a private, wrap-around terrace with oceanfront views and a whirlpool. Suite also features luxurious amenities, complimentary access to Spa Sensations wet areas, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE
Spacious suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony or terrace with garden or jungle views. Room also features luxurious amenities, complimentary Wifi, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony with ocean views. Suite also features luxurious amenities, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA
Luxurious bungalow villa with 1 king bed, a large living room and a private terrace with garden view. Private swimming pool and outdoor garden area. Villa also includes luxurious amenities with pillow menu, bathrobes and slippers.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
24 Hour Room Service
Bathrobes
DINING
Iberostar Grand Hotel Paraiso features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Iberostar Grand Hotel Paraiso:
Latelier Gourmet Restaurant - Gourmet local and international cuisine served a la carte. Open for dinner only. Formal dress code.
Venezia Italian Restaurant - Traditional Italian cuisine served a la carte. Open for dinner only. Reservation required. Formal dress code.
Belle Vista Buffet Restaurant - Full buffet-style restaurant open for breakfast, lunch, and dinner. Casual dress code.
Toni's Surf &Turf Restaurant - A la carte restaurant serving a delicious variety of meat, fish, and vegetable dishes. Open for dinner only. Reservations required. Formal dress code.
Haiku Japanese Restaurant - A la carte Japanese restaurant. Open for dinner only. Reservations required. Formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Catamaran, kayaks
Nightly Activities & Entertainment:
Shows, Live Music, Disco
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2842 Recommend
2842 past Apple Vacationers would recommend Iberostar Grand Hotel Paraiso to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5568reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
We keep going back...
GrandmaJ2011, West Vancouver
Thu Mar 23 09:57:24 EDT 2017
...so it must be great. People have differing opinions about what is amazing. For us this resort is a quiet refuge and a place to rest and recharge. We enjoy walking the extensive property where we feel very safe (there is a visible security contingent throughout the resort and on the beach). The gardens are beautiful and the wonder of seeing so many different birds and animals both wild and cultivated is the type of entertainment we enjoy. The beach was a little cooler and more windy than usual but still enjoyable. It is possible to walk for quite a way along the beach however some sections can be difficult to navigate at high tide. The staff do an admirable job of keeping the beach in front of the hotel clean and keeping the patrons entertained and well stocked with beverages. They seem to have perfected the art of determining who might like to talk or play a game while leaving people who prefer peace and privacy alone. The beach front rooms are amazing and we enjoy the sounds of the waves and the view of the water, cruise ships and birds. The mini bar is customized according to the guest's preference. It was amazing to come in to the room and find little surprises like a scatter of rose petals, a cheese tray, a personal note or a warm bath. The rooms were very clean. It has been mentioned in other reviews of this property but I echo how much the people who work here actually seem to take pride in making your holiday special. When you say thank you the usual response is 'my pleasure' and they actually mean it. I hesitate to single out individuals at the risk of forgetting how many of the staff from the building concierge, the waiters, the people who clean the rooms and stock the mini bar, the security staff - dozens of people - had a part in making our vacation memorable. There is one person, Israel, who is such a gentle man, a gentleman and who seems to take a personal interest in making each guest believe that they are the sole reason he came to work that day. He pops up everywhere and finds ways to make personal 'little' ways to provide special treatment...a flower, a special drink, a special food or just a personal greeting. We were very grateful that the time share type sales people were not in the main restaurants this year - they have now moved them to one of the a la carte restaurants so people who wish to listen can do so without everyone else having to hear. We were also appreciative of the enlarged outdoor area at the lunch buffet - one of the joys for us is eating outside with a view of the beach. We have very nice restaurant at home where we can eat indoors. The wifi was sometimes 'spotty' in the room. On the topic of restaurants we cancelled all of our dinner a la carte reservations with the exception of the Italian restaurant. The buffet is amazing with lots of beautifully presented choices. It also allows us to eat outside with a view of the pool and the ocean. We were both disappointed in the offerings at the Italian restaurant - however I know that some people prefer to be served a meal and some of the guests we talked with had amazing experiences. I guess it just wasn't our 'thing'. We have been to quite a few of the resorts in this area including the Valentin, Secrets Maroma, Secrets Capri, Blue Bay, and Grand Sunset Princess. While each property has charms and appealing features the 'Grand' is truly a grand place and probably our favourite as evidenced by the fact that we keep returning.

awesome adult onlys resort
Nancy R, Westminster, Maryland
Tue Mar 21 06:45:11 EDT 2017
Just got back from iberostar grand hotel paraiso. My husband and I have been to many all inclusive resorts. This was the best. If you are looking to be waited on hand and foot, have the pleasure of having such pleasant, nice and accommodating staff, good food, cleanliness, this is your place. The only thing we were displeased with was the beach service. Very slow. I think they should put up a couple of little tiki bars, one in front of each beach front building. Since the only places for the beach service people to go to get drinks is the pool bar, or perhaps the place where they serve lunch, they really can't get your drinks to you very quickly, so not their fault, Other than that, absolutely wonderful. Also, not that his has anything to do with the resort, the travel was a breeze. When arriving in Cancun, it wasn't 15 minutes from the time we deplaned, to waiting outside for our ride to the resort. Immigration, customs, retrieving our luggage, nothing. The Mexicans have it together! While many of the islands in the Caribbean are extremely slow, unorganized, etc. This is not the case there.

vacation
AureljeZ,
Mon Mar 20 17:24:04 EDT 2017
Great hotel with good food. Rooms are beautiful and very clean. We had a front ocean room with great view of the beach and ocean. Only issues we had is reservation for diners with concierge - it took her a couple of day to reserve dinners for us.

“Ops, we did it again! Such a amazing place..”
Ewa Jerry W, Comox Valley, Canada
Sun Mar 19 08:18:24 EDT 2017
This is our ninth time in this resort, and not a last!!! This place like a good wine, get better and better with age. Incredibly professional staff, and amazing surroundings make this place the perfect paradise

You just can't beat it
Luciaskinner, Worcester, United Kingdom
Sat Mar 18 12:07:27 EDT 2017
This was our third visit to the hotel and each time we go it seems better We were really pleased to see the extended decking at the beach restaurant as we like to eat outside. The food here was amazing especially the barbecue and paella cooked by Alberto. Also a special mention to Olivia who cooked some superb fish. The waiting staff were excellent with Angel and Jesus remembering what we liked to drink and Emilio always remembering our tea in the morning at breakfast. We especially like to sit around the quiet pool and we're welcomed back by Mirna. What a treasure,so friendly and always ready to fetch anything you need. Also Marisa the pool attendant who put our towels out for us and sometimes left a rose. It really made my day, thank you. The food was excellent. We really enjoyed the Wednesday night buffet with the fabulous king crab legs, what a treat. Our butler was super. There was a bottle of champagne after we came back from the pool at the end of the day and what ever we asked for it was provided No one gets it perfect every time but the staff here try very hard, they are all a credit to the hotel. I am already planning my trip for next year.



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