Cancun

Iberostar Grand Hotel Paraiso


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All Inclusive    

Crystal Award Winner: Best All-Inclusive Resort, 2015 & 2016
Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!

Golf: Guests staying 3-4 nights receive one Free round of golf per person, per stay. Guests staying 5 nights or more will receive two Free rounds of golf per person, per stay. (Cart mandatory and extra fees apply).
Honeymoon: Bottle of Champagne, Fruit platter, IBEROSTAR gift, special turndown service and room upgrade (based on availability).

IBEROSTAR's Grand Collection: Hotel of hotels, the award winning IBEROSTAR Grand Hotel Paraiso is among the most upscale resort hotels in all of Mexico and the most prestigious within the IBEROSTAR Paraiso complex with its breathtaking neo-classic design. Every room is a spacious junior suite and is equipped with a Jacuzzi for two. This adults-only luxury 24-hour all-inclusive resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. Indulge in gourmet dining and absolute comfort with unparalleled service. This resort features four a la carte restaurants, a pool restaurant, three pools, shops, a beauty salon, a world class, state-of-the-art spa, and butler and concierge in each building.

IBEROSTAR Resorts have always been recognized for their amazing cuisine, and the IBEROSTAR Grand Paraiso is no exception! Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course. Every evening, enjoy shows, live music, and the disco.

IBEROSTAR Grand Hotel Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Find out more about IBEROSTAR Hotels & Resorts. Learn more about Riviera Maya.


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HOTEL LOCATION
Iberostar Grand Paraiso laps the shores of Playa Paraiso and is located only 30 minutes from the Cancun International Airport.
Address: Km. 309 PLAYA PARAISO
QUINTANA ROO


MX
Local Phone: 011529848772800
Toll Free Phone: 1-888-923-2722
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Disco / Nightclub
Pools
Number of Pools: 3
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Golf: ONSITE
Playa Paraiso Golf Club
Designed by P.B. Dye.
Holes: 18
Club Rental Fees: $
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
An Adults-Only Luxury All Inclusive Resort in the Mayan Riviera is designed to fulfill your every need and exceed your every expectation. Elegantly crafted all-inclusive blend of luxury, gourmet dining, and absolute comfort with unparalleled service. This property features four a la carte restaurants, pool restaurant, three pools, shops, and beauty salon. World class state-of-the-art Spa. Butler and concierge in each building. WiFi is free throughout the building. Beach:
Total Rooms: 310
Year Opened: 2006 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Adults Only.
ROOM TYPES
SUITE POOL VIEW
Suite includes one king bed, a fully-equipped marble bathroom, and a private balcony or terrace with pool views. Suite also features a minibar, luxurious amenities, a whirlpool tub, access to Spa Sensations wet area, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace with beautiful oceanfront views. Suite also features luxurious amenities, nightly turndown service, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR OCEANFRONT CORNER STE
Suite includes one king bed, a fully-equipped marble bathroom, and a private, wrap-around terrace with oceanfront views and a whirlpool. Suite also features luxurious amenities, complimentary access to Spa Sensations wet areas, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE
Spacious suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony or terrace with garden or jungle views. Room also features luxurious amenities, complimentary Wifi, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony with ocean views. Suite also features luxurious amenities, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA
Luxurious bungalow villa with 1 king bed, a large living room and a private terrace with garden view. Private swimming pool and outdoor garden area. Villa also includes luxurious amenities with pillow menu, bathrobes and slippers.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
Suite includes one king bed or two double beds, a fully-equipped marble bathroom, and a private balcony or terrace with garden or jungle views. Suite also features a whirlpool tub, turndown service, access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Bathrobes
24 Hour Room Service
DINING
Iberostar Grand Hotel Paraiso features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Iberostar Grand Hotel Paraiso:
Belle Vista Buffet Restaurant - Full buffet-style restaurant open for breakfast, lunch, and dinner. Casual dress code.
Toni's Surf &Turf Restaurant - A la carte restaurant serving a delicious variety of meat, fish, and vegetable dishes. Open for dinner only. Reservations required. Formal dress code.
Haiku Japanese Restaurant - A la carte Japanese restaurant. Open for dinner only. Reservations required. Formal dress code.
Latelier Gourmet Restaurant - Gourmet local and international cuisine served a la carte. Open for dinner only. Formal dress code.
Venezia Italian Restaurant - Traditional Italian cuisine served a la carte. Open for dinner only. Reservation required. Formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Catamaran, kayaks
Nightly Activities & Entertainment:
Shows, Live Music, Disco
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2842 Recommend
2842 past Apple Vacationers would recommend Iberostar Grand Hotel Paraiso to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5770reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
When you want the best -its the Grand
Chris C, Kansas
Mon Jun 26 13:47:41 EDT 2017
My wife and I have been to many very nice places in many parts of the world. We have been to the Playa area many times because we find that we can go first class for less. We learned early that spending a little more gets you a lot more. There are a bunch of all inclusives in the area that are very good, but there are not many that deliver on nearly every level to the extent that this hotel does. I know the pictures you see online are amazing but they don't do the hotel justice. The food in every restaurant is very, very good. The butler service is great (when he says anything you want let me know- he means it- Johnnie Walker Black, and lots of chocolate), the pools and associated activities are great (tranquility pool is great for quiet days). The onsite golf course (where they hosted "Big Break Mexico) is a little short for PGA plays, but it's plenty challenging and pretty amazing for the a 2 index amateur. It's a large property and if you prefer, they will chauffeur you any place you want to go. The beach is nice but if there is any shortcoming it would be that parts of it are rocky. Yes, this hotel costs a little more, but its well worth it. We went with brother and sister-in-law who had never been to an all inclusive before and they were blown. He had a side order of lobster with nearly every meal and had . I would not pay extra for an ocean view room as even the worst view is great and those buildings are at the edge of the property. Very sophisticated security system- too much to describe here- just be assured you and your stuff are secure. -ask if you want demonstration. Staying at the Grand gives you access to all Iberostars. We took a Day trip to Cozumel, had lunch and snorkeled at the Cozumel Iberostar. We met lots of nice people -age ranged from 35ish to 60's. We typically don't go to a place twice, even when we really like them, but I think this will be the exception.

Amazing Service
Jassineffm, Frankfurt, Germany
Mon Jun 26 10:46:28 EDT 2017
Thanks to Mayvany a manager at the hotel we had the best vacation ever. We had some little problems with our room at the beginning but Mayvany always helped us ! Rooms: a little bit old fashioned and not as cool as at the grand bavaro but they were very clean. Rooms are big enough we had a corner room for the last days. Restaurant: we always at the buffet. Food quality was as good as in bavaro. Service was amazing and friendly. All over all: amazing holidays ! Great for value for the money

Love This Resort!!!
brandiparker1020, Canyon, Texas
Sun Jun 25 18:21:44 EDT 2017
My husband and I just returned from a trip to Cancun and Playa Del Carmen where we stayed at the Iberostar Grand Paraiso. Our room was about 100 feet from the ocean. I can't imagine a more gorgeous view. The grounds are so beautifully kept and every inch of the resort is immaculately clean. The staff works their hardest to make you feel at home. There's nothing that they wouldn't do to take care of you and there's no one that you pass that doesn't have a friendly "hola" for you. We ate at several of the restaurants. The food was just amazing. I have a gluten allergy and the staff went above and beyond to take care of me. The buffet for breakfast was our favorite meal. We loved the selection and quality of the food on the buffet each morning. It was just a treat. Overall, I would highly recommend this resort. It's the perfect place for a little rest and relaxation!

Delightful, outstanding vacation
fdunlap, Colorado Springs, Colorado
Sun Jun 25 12:11:39 EDT 2017
If you are looking for a wonderful, relaxed time in an all adult resort - this is a outstanding option. Every aspect of the service was excellent, from dining to the pools. Spa pool was also a plus and we enjoyed our end of day visits. We enjoyed how the hotel was set up with the long main hallway, with the rooms and restaurants easily accessible. The pool staff was outstanding (Mariela - with towels was wonderful), as was the breakfast buffet staff - we were a party of 6-8 and asked for crisp bacon, every morning the cook (forgot his name - sorry) would bring a plate of crisp bacon to our table when he saw us in line. The entertainment staff was terrific and friendly (DeeDee) - The only negative was getting reservations at the non-buffet restaurants, some openings but only at 0900! The only other roadblock was the seating for a group at dinner at the buffet - we had to split up or sit at the table in front entrance. Overall, great visit and definitely go back to the Grand vs some of the other family Iberostar hotels.

The Grande has opulent interior design, amazing staff, consistently great food and was a wonderful vacation.. but
sanussy, Rio Verde, Arizona
Sun Jun 25 06:43:13 EDT 2017
I had a great time, felt well taken care of and had a very good time. I would like to commend some of the staff that really went out of their way to help us, and a one that I saw doing his job for no tips, but just because he is a hard working staff member. We stayed at the Grande, but Inga, the concierge at the Lindo was amazing and a credit to Iberostar. Mirna, the waitress at the quiet pool at the Grande, concocted a delicious cocktail for me which was delicious and was always smiling and cheery as she got me drinks that made me smiley and cheerful! Manuel cleaned the pools, and although I never spoke to him I observed him a lot, and wow, he is meticulous, going over every inch of the pools, cleaning and making sure they sparkle. BUT The only problem that I found was the shower in our room. As soon as you turn on the water and step into the shower stall, you are dicing with death. The tile floor becomes incredibly slippery, like trying to walk on ice. This is no exaggeration and I would like to suggest that the management try taking off their shoes and socks, turn the water on in a shower and try their figure skating moves. Joking aside, I feel that it is an accident waiting to happen, and something should be done before somebody gets really hurt.



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