Cancun

Iberostar Grand Hotel Paraiso


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All Inclusive    

Crystal Award Winner: Best All-Inclusive Resort, 2015 & 2016
Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!

Golf: Guests staying 3-4 nights receive one Free round of golf per person, per stay. Guests staying 5 nights or more will receive two Free rounds of golf per person, per stay. (Cart mandatory and extra fees apply).
Honeymoon: Bottle of Champagne, Fruit platter, IBEROSTAR gift, special turndown service and room upgrade (based on availability).

IBEROSTAR's Grand Collection: Hotel of hotels, the award winning IBEROSTAR Grand Hotel Paraiso is among the most upscale resort hotels in all of Mexico and the most prestigious within the IBEROSTAR Paraiso complex with its breathtaking neo-classic design. Every room is a spacious junior suite and is equipped with a Jacuzzi for two. This adults-only luxury 24-hour all-inclusive resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. Indulge in gourmet dining and absolute comfort with unparalleled service. This resort features four a la carte restaurants, a pool restaurant, three pools, shops, a beauty salon, a world class, state-of-the-art spa, and butler and concierge in each building.

IBEROSTAR Resorts have always been recognized for their amazing cuisine, and the IBEROSTAR Grand Paraiso is no exception! Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course. Every evening, enjoy shows, live music, and the disco.

IBEROSTAR Grand Hotel Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Find out more about IBEROSTAR Hotels & Resorts. Learn more about Riviera Maya.


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HOTEL LOCATION
Iberostar Grand Paraiso laps the shores of Playa Paraiso and is located only 30 minutes from the Cancun International Airport.
Address: Km. 309 PLAYA PARAISO
QUINTANA ROO


MX
Local Phone: 011529848772800
Toll Free Phone: 1-888-923-2722
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Disco / Nightclub
Pools
Number of Pools: 3
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Golf: ONSITE
Playa Paraiso Golf Club
Designed by P.B. Dye.
Holes: 18
Club Rental Fees: $
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
An Adults-Only Luxury All Inclusive Resort in the Mayan Riviera is designed to fulfill your every need and exceed your every expectation. Elegantly crafted all-inclusive blend of luxury, gourmet dining, and absolute comfort with unparalleled service. This property features four a la carte restaurants, pool restaurant, three pools, shops, and beauty salon. World class state-of-the-art Spa. Butler and concierge in each building. WiFi is free throughout the building. Beach:
Total Rooms: 310
Year Opened: 2006 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Adults Only.
ROOM TYPES
SUITE POOL VIEW
Suite includes one king bed, a fully-equipped marble bathroom, and a private balcony or terrace with pool views. Suite also features a minibar, luxurious amenities, a whirlpool tub, access to Spa Sensations wet area, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace with beautiful oceanfront views. Suite also features luxurious amenities, nightly turndown service, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR OCEANFRONT CORNER STE
Suite includes one king bed, a fully-equipped marble bathroom, and a private, wrap-around terrace with oceanfront views and a whirlpool. Suite also features luxurious amenities, complimentary access to Spa Sensations wet areas, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE
Spacious suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony or terrace with garden or jungle views. Room also features luxurious amenities, complimentary Wifi, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony with ocean views. Suite also features luxurious amenities, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA
Luxurious bungalow villa with 1 king bed, a large living room and a private terrace with garden view. Private swimming pool and outdoor garden area. Villa also includes luxurious amenities with pillow menu, bathrobes and slippers.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
Suite includes one king bed or two double beds, a fully-equipped marble bathroom, and a private balcony or terrace with garden or jungle views. Suite also features a whirlpool tub, turndown service, access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Bathrobes
24 Hour Room Service
DINING
Iberostar Grand Hotel Paraiso features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Iberostar Grand Hotel Paraiso:
Belle Vista Buffet Restaurant - Full buffet-style restaurant open for breakfast, lunch, and dinner. Casual dress code.
Toni's Surf &Turf Restaurant - A la carte restaurant serving a delicious variety of meat, fish, and vegetable dishes. Open for dinner only. Reservations required. Formal dress code.
Haiku Japanese Restaurant - A la carte Japanese restaurant. Open for dinner only. Reservations required. Formal dress code.
Latelier Gourmet Restaurant - Gourmet local and international cuisine served a la carte. Open for dinner only. Formal dress code.
Venezia Italian Restaurant - Traditional Italian cuisine served a la carte. Open for dinner only. Reservation required. Formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Catamaran, kayaks
Nightly Activities & Entertainment:
Shows, Live Music, Disco
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2703 Recommend
2703 past Apple Vacationers would recommend Iberostar Grand Hotel Paraiso to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5518reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Feb. 10-17, 2017 Visit
PatriciaWB, Milton, ON
Tue Feb 21 08:00:40 EST 2017
This was our 6th stay and just as great as all the previous ones. This resort has it all -- great food, location and lots of pampering! The staff are truly incredible. They really make all the difference. Our butler was in contact daily and though we didn't require a lot of assistance, so good to know we had someone to go to if needed. All the staff were very pleasant and friendly. On last 2 stays were located oceanfront; this stay our room faced the serenity pool (room 7286) - it was quiet and perfect location to restaurants and lobby, etc. There were minor changes from last Feb. 2016, i.e., menus have been tweaked; have to ask for a hair dryer, etc. but what hasn't changed is the fantastic service and attention, choice of drinks, food, room - so luxurious! The beach has improved, not sure if due to hotel or nature, but better than last year; less rock in water (but still need to look out, recommend water shoes). Went swimming each day, as the week progressed water became calmer, temperature was just perfect. Did not use pools, came for the beach! The beach and pool areas were full, but due to layout of resort never seemed busy. Dined at Toni's Surf & Turf (2x), Japanese, Gourmet (2x) and the rest buffet because we just needed a break. Lunch each day at Le Brias by the beach. We did not use the gym (on vacation!) and while the spa is beautiful only used in past for rainy days - but this trip had 7 perfect days of sun. We take a couple of trips each year, but the Grand is the one we go to for total pampering and indulging. If you can, I highly recommend staying at this resort - no regrets!

Hard not to love it
reedmantennis, kalamazoo
Tue Feb 21 05:17:27 EST 2017
The architecture is great. Made to resemble a big Venetian villa. Marble floors everywhere (including in your room) and huge staircases right and left. The staff works very hard and is right there for your every need. If you want something just ask and you'll probably get it. The food is very good - better in the theme restaurants since they cook for fewer people at one time. The buffets are very big and are restocked continually. You will find all the lobster you care to eat. Pool view rooms are superior to most places in that they are not right on top of the pool where you get a lot of noise but rather are set back about 50 feet or so which makes the room more private. The pool rooms mostly overlook the tranquility pool which is quiet anyway. Tipping is not mandatory and I didn't notice any degrading of the service when I didn't tip but you may feel that you should leave something most of the time due to the attentive service. I would compare this resort to the stay in a 5 star hotel in a major city.

A Whole New World
debtodeb, Rochester Hills, Michigan
Tue Feb 21 04:46:32 EST 2017
My husband and I had never visited an all inclusive resort, preferring small boutique hotels or private residences. The Iberostar Grand was the perfect spot to make us fans of no fuss, no worry vacationing. I haven't much to add to the many positive reviews. We didn't take advantage of most of the amenities (spa etc) preferring to simply sit by the ocean or pool reading, napping, taking an occasional dip and enjoying the delivery of a piña colada by a cheerful waitperson every hour or so. We enjoyed the dinners at the specialty restaurants, especially the French and Turf and Surf, (less so the Japanese). The lunch buffet was okay, about what one expects from lots of variety set out over a period of time. They keep it well stocked. We had breakfast in our room everyday. Our superior ocean front suite, the grounds, and especially all the wonderful staff were perfection. They seem to sense how much, or little, attention you want and accommodate perfectly. While we won't give up our penchant for smaller boutique hotels, we're definitely adding the Iberostar Grand to our list of destinations. It's kind of fun to pretend for a week that one lives in a palace with all the accompanying perks.

#1 for me...year after year!!! This Resort is the Best!!!
Nanci J, Windsor, Canada
Mon Feb 20 12:11:52 EST 2017
Just spent another incredible week at the Iberostar Grand Paraiso. This is our 3rd year in a row at the Grand and it is by far the most luxurious all inclusive/adult only resort in the Caribbean. It defines perfection...everything from checking in to the restaurants, pools, beach and service. All are top notch. You're made to feel at home the minute you arrive on the property. Our check in was very fast and efficient. No long waits. The STAFF really makes the Iberostar Grand Paraiso special!! They're outstanding and so attentive to all your needs. They're always checking to see if everything is okay and if you need anything. People like: Front Desk Manager Priscilla Maître d's Angel and Israel Waiters Jordan and Jesus Chef's Alberto and Olivia Beach Butler Jonathan and Gabriel Cleaning lady Erica, Concierge's Jenny and Alexandria Massage Therapist at the Spa Erica All make this resort so remarkable and superior to any other resort we have ever vacationed at. In fact all of the staff at the Iberostar Grand Paraiso are amazing. On this vacation we were celebrating my husband's birthday and the staff really made sure that my husband felt special. They made us feel so welcome and like we were family. We travel quite a lot and we have never experienced such a high level of customer service. The property is magnificent, It is extremely clean and well groomed. The main Pool and 4 hot tubs are stunning. This resort also has a beautiful "Quiet Pool with 2 Hot Tubs"...if you don't want to be around any noise. The Spa is elegant and provides a tranquil place to relax with another gorgeous pool and 2 hot tubs. The beach is beautiful and clean, and there are always enough beach chairs, beds and palapas for everyone. All of the rooms are suites. There extremely clean and spacious. The Ocean front rooms provide an incredible view of the Caribbean Sea. They have rooms with a pool view, garden view, and private villas. Restaurants...First off let me tell you that the food at this resort is excellent. You have a wide variety of top notch restaurants to choose from and there is also a 5 star buffet which is so good. It just depends on what you feel like eating. Entertainment...the Star Friends really go out of their way to entertain us. Whether it is on the beach, at the pool or during the nightly show...they provide tons of fun and laughter. I never imagined that i would be the type of person to visit the same resort more than once BUT i can't get enough of the Iberostar Grand Paraiso. The staff, the food, the whole resort itself provides an incrediable luxury vacation. Trust me, you will seriously love this place. We're already planning our return.

Our 4th visit to the Paraiso Grand
lunchladyNh, NH
Mon Feb 20 10:55:20 EST 2017
What can I say? We love it here. The hotel itself is beautiful, clean, comfortable and quiet. The food is very good and the drinks are top shelf - just as we would expect from a true 5 star resort. What sets this property apart from the others are the employees. When we stepped out of the taxi at the Grand, we were greeted with "Welcome Home!". Every employee on the property, from the Butlers, waiters, housekeepers, maintenance, even the landscapers all greet you with "Hola" and a smile. The employees go out of their way to accommodate your slightest need. One day we arrived late to the pool area and there were no chairs. The pool concierge located 2 chairs and was happy to place them in a location we liked. We are thrilled to see the same employees year after year, like our favorite/ best Butler in the world, Gonzalo at the ocean front buildings! Also Delfino, David, Diego and Israel in the restaurants, Leticia and Maya at the pool bar and Mariza, Daniel and Cuauhtemoc, the pool concierges. And of course, Antonio the chef, who made special treats for us. Thank you for the outstanding service and warm smiles. A shout-out to Ricardo at the Porter station who helped us when our airport shuttle didn't show! Thank you! This year seemed to be a younger (30's) crowd who brought their personal speakers to the pool area. Several of us who book the same week + every year noticed that it was noisy and the pool bar rowdier than in previous years. A noise issue after dark was handled quickly and professionally. We were also disappointed to see there were no travel coffee mugs in the rooms. I use mine all the time and look forward to a fresh one every year. I hear the slippers were being shipped but I missed those too.



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