Cancun

Iberostar Grand Hotel Paraiso


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All Inclusive    

IBEROSTAR's Grand Collection: Hotel of hotels, the award winning IBEROSTAR Grand Hotel Paraiso is among the most upscale resort hotels in all of Mexico and the most prestigious within the IBEROSTAR Paraiso complex with its breathtaking neo-classic design. Every room is a spacious junior suite and is equipped with a Jacuzzi for two. This adults-only luxury 24-hour all-inclusive resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. Indulge in gourmet dining and absolute comfort with unparalleled service. This resort features four a la carte restaurants, a pool restaurant, three pools, shops, a beauty salon, a world class, state-of-the-art spa, and butler and concierge in each building.

IBEROSTAR Resorts have always been recognized for their amazing cuisine, and the IBEROSTAR Grand Paraiso is no exception! Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course. Every evening, enjoy shows, live music, and the disco.

IBEROSTAR Grand Hotel Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Exceptional Values!
Golf: Guests staying 3-4 nights receive one Free round of golf per person, per stay. Guests staying 5 nights or more will receive two free rounds of golf (per person, per stay; cart mandatory and extra fees apply).
Honeymooners: Bottle of Champagne, Fruit platter, IBEROSTAR gift, special turndown service, and room upgrade (based on availability).
Extra Value: Complimentary WiFi throughout the resort, including Paraiso Complex Shopping Center.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.


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HOTEL LOCATION
Iberostar Grand Paraiso laps the shores of Playa Paraiso and is located only 30 minutes from the Cancun International Airport.
Address: Km. 309 PLAYA PARAISO
QUINTANA ROO


MX
Local Phone: 011529848772800
Toll Free Phone: 1-888-923-2722
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Disco / Nightclub
Pools
Number of Pools: 3
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Golf: ONSITE
Playa Paraiso Golf Club
Designed by P.B. Dye.
Holes: 18
Club Rental Fees: $
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
An Adults-Only Luxury All Inclusive Resort in the Mayan Riviera is designed to fulfill your every need and exceed your every expectation. Elegantly crafted all-inclusive blend of luxury, gourmet dining, and absolute comfort with unparalleled service. This property features four a la carte restaurants, pool restaurant, three pools, shops, and beauty salon. World class state-of-the-art Spa. Butler and concierge in each building. WiFi is free throughout the building. Beach:
Total Rooms: 310
Year Opened: 2006 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Adults Only.
ROOM TYPES
SUITE POOL VIEW
Suite includes one king bed, a fully-equipped marble bathroom, and a private balcony or terrace with pool views. Suite also features a minibar, luxurious amenities, a whirlpool tub, access to Spa Sensations wet area, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace with beautiful oceanfront views. Suite also features luxurious amenities, nightly turndown service, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR OCEANFRONT CORNER STE
Suite includes one king bed, a fully-equipped marble bathroom, and a private, wrap-around terrace with oceanfront views and a whirlpool. Suite also features luxurious amenities, complimentary access to Spa Sensations wet areas, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE
Spacious suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony or terrace with garden or jungle views. Room also features luxurious amenities, complimentary Wifi, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony with ocean views. Suite also features luxurious amenities, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA
Spacious villa includes one king bed, a large living room with a garden view, and private pool and outdoor garden area. Villa also includes luxurious amenities, a romantic dinner in-suite, complimentary access to Spa Sensations wet area, and much more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
Suite includes one king bed or two double beds, a fully-equipped marble bathroom, and a private balcony or terrace with garden or jungle views. Suite also features a whirlpool tub, turndown service, access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Bathrobes
24 Hour Room Service
DINING
Iberostar Grand Hotel Paraiso features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Iberostar Grand Hotel Paraiso:
Belle Vista Buffet Restaurant - Full buffet-style restaurant open for breakfast, lunch, and dinner. Casual dress code.
Toni's Surf &Turf Restaurant - A la carte restaurant serving a delicious variety of meat, fish, and vegetable dishes. Open for dinner only. Reservations required. Formal dress code.
Haiku Japanese Restaurant - A la carte Japanese restaurant. Open for dinner only. Reservations required. Formal dress code.
Latelier Gourmet Restaurant - Gourmet local and international cuisine served a la carte. Open for dinner only. Formal dress code.
Venezia Italian Restaurant - Traditional Italian cuisine served a la carte. Open for dinner only. Reservation required. Formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Catamaran, kayaks
Nightly Activities & Entertainment:
Shows, Live Music, Disco
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2703 Recommend
2703 past Apple Vacationers would recommend Iberostar Grand Hotel Paraiso to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4888 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Ok ocho is a charm
astar7440, cincinnati ohio
Sat May 28 13:19:46 EDT 2016
Been here 8 times and the ocho was fabulous again. Here's my tips for this hotel stay on the beach rooms are worth it but stay in 70's building to the right. There are weddings going on during the evening and music can get loud only till 11:00pm Do the buffets. The restaurant food in always available in some form to order or get at the buffet. restaurants are nice buffets are better, breakfast a must awesome. at night bring movies blu ray in the rooms,. You can order anything you want so tell your butler to fill your room mini fridge with anything ( were not big drinkers so we had diet coke and Fanta orange galore awesome) Go see the Cirque Du Soleir Joya across the street Awesome !!!!! real thing as Vegas. OK next let me tell you the Hotel is the Number 1 all inclusive ADULT ONLY in the world hands down, Ive been to them all across the world no one beats it for the price. There is not one employee who does not ask you if you need anything or anyone who does not say hi. We had a gardener say hi to us and thank us for coming!!!!!! We had a maid write us a note like family would thanking us for being there. Im telling you talk about clean, not one tree limb or branch on the ground, not one piece of paper floating around. me and my wife are clean frekas and I am telling you our rood 7040 was immaculate beyond clean. And this time we had a pool friends team named Manny, SO nice so down to earth and friendly. Had come by all day long and ask us how we were and make sure all was going good. the bartenders gave you what ever you wanted with a smile, and they were busy, but never ignored you at all always moving and getting what you wanted. An example one day my wife looked over at me and said im hungry, I said I grab her a cheeseburger in a minute from the fab outdoor lunch barbeque going on in a minute, less than a minute later 2 cheeseburgers and fries showed up by the waitress who overheard us, and with our favorite drinks. I was like no way , service is not a question here its the way they do it . Also just for you worried about health, On the way to mexico I was coming down with a sore throat, and of course it became bad,. Went to the clinic right on the grounds. Dr Oscar saw me as soon as I walked in put his arm around me " Hey whats up" he said and he checked my throat STREP! Gave me a shot and a prescription which was filled across the street , $100.00 bucks no big deal, Within 2 hours the shot took the pain away and the next day it was gone. Dr Oscar call me on my cell to see how I was doing , I was like in the US it would have taken me a week to recover from that, He said that's not unusual ive heard that a lot. Im telling you he was amazing and the shot cured me in 2 hours. I will never go to another all inclusive but this one !! By the way amazing WIFI More>

Beautiful Resort
Okiec,
Sat May 28 11:10:59 EDT 2016
We just returned from our stay... 4 nights and 5 days. It was a family vacation, my husband and I, our 8 year old son our 13 year old and her bff and my husbands parents. We had a superior suite which worked great and was very spacious and clean. In-laws had a junior suite in the same building and they found it to be just as nice. We were in building 66 and it worked well for us close to the pools and restaurants. The beds were good the pillows not so much. Pools were good our son loved the wave pool the beach and ocean is beautiful and we all enjoyed it. We didn't find the towel game to be anymore of an issue than it is at any other resort. The food was ok. We ate plenty and always found something to eat. Didn't have any issues with reservations but we did make two of our reservations before arriving. The staff were accommodating and work very hard. We really enjoyed Angel at the Japanese restaurant and then again at the seafood buffet. The activity team did a great job. Loved when one of the chefs floated around the pool on a surf board servicing fresh fruit kabobs. The sangria served poolside one afternoon was great and so was the guacamole. The kids and in-laws enjoyed room-service and never had to wait to long for it. Wifi was available all the time and everywhere on the resort, major plus for the adults and the kiddos with all their devices and social media needs. This was our first time at a family all-inclusive resort and obviously the biggest difference is the kids. Wasn't a problem for us as we had ours but would go adults only and stay at the Grand if it was just my husband and I. Really a nice vacation and would return in a heart beat. We were not bothered by the timeshare people. We did go ziplinning at Salvetica and had an amazing time! We used Los Amos (I think that's right) for our private transfers from and to the airport and they were great. We have used them many times and never had a problem. More>

Perfect Couples Place!!!!! So Perfect!!!
AnnaMariaandSteve, Philadelphia, Pennsylvania
Fri May 27 21:40:05 EDT 2016
We arrived to the Grand and were wowed! We were treated wonderfully. We stayed at the tranquility pool area. Perfect. Beautiful location. Capacity was 100% full. Very crowded but it felt perfect at the pool. Never felt too crowded. We did have to get seats early on the beach because they were full. Food was very good. Osso bucco at Toni's was very good. International night buffet was delicious with an amazing tenor show right outside of the restaurant. The workers are absolutely wonderful. I can't stress that enough. They really work hard. Angel at La Brisa always paid extra attention to getting us scented towels for our hands everyday when we ordered lobster tails. Mar at concierge desk was wonderful and every time we walked by, she always said hello and remembered our names. She also changed our dinner reservations to a different time. Daniel at the main lobby bar made my special light version of Espresso chocolate martinis. Daniel's drinks are amazing! Gustavo and Daniel are both great! Mayvany Bong, Fernando Camancho and Saray Perez, thank you so much for your outstanding detail. Hugo at the French restaurant paid extra attention to us. Eder worked so hard for entertainment during the day and night. Our maid was wonderful. Our butler had rose petal baths for us 3 nights out of 7. Very nice! Turndown service was great with rose petals on our bed. All the food at every restaurant was very good. There is so much to choose from. We went to the shows every night. Magic show, rock show and three tenors were my favorite. You can't go wrong with staying here. We met some wonderful people at the pool. A few were from a blog I found about the resort. Andrea's blog made my decision to go to IGP. Such an honest blog with so much detail. Our son went a couple weeks ago and was engaged there. Don't hesitate. Just make your decision and go! We tipped very well because the people that work there deserve it. No wonder why I met many people that have been there so many times. It was our first time and certainly not our last. Can't wait to go back! More>

Ladies Weekend Fit for Queens
blazonkirk, Voorhees, New Jersey
Thu May 26 20:16:13 EDT 2016
Outstanding all-inclusive hotel which is absolutely beautiful, has outstanding food, a fantastic beach, great service and good drinks! Our travel group (ladies) spent nearly a week at this beautiful resort, for the first time, to honor the memory of our dear friend who transitioned on last year. Below is a summary of the various aspects of our experience at the resort: Hotel Ambience and Esthetics - superb architecture luxuriously decorated with miles of marble flooring, fabulous floor to ceiling and rotunda ceiling Windows, gorgeous "Michaelangelo Paintings", fantastic wooden horse statues, and so much more! Rooms - luxuriously furnished with large marble/glass double sink bathrooms. Beds were very comfortable for sleeping. The step down sitting area was more than adequate. The Veranda was very serene. Loved the hammock! Food - The food was delicious and plentiful (well seasoned and extremely well prepared). Many of us eat filet and lobster every day...as some times twice a day! Beverages - although top shelf liquor was available in the bars, restaurants, pools, it was not stocked in the rooms. Entertainment - great local entertainment. However the disco needs to offer more variety of music (i.e. They did not have smooth jazz, caylipso or R&B). The following are suggested improvements: Lobby Reception Area - the decor in this area, the first area that guest see upon arrival, needs to be upgraded to present a more luxurious feel similar to the rest of the resort Beverages : wine selection for both white and red wine selections were not Top shelf and thus need to be upgraded! Top shelf liquor needs to available in the mini bar in the room. Beach Area Seating - provide more lounge chair seating and reduce the "beds" on the beach. More>

Our other home
Anne D, Orland Park, Illinois
Thu May 26 19:56:48 EDT 2016
I plagiarize off the staff who kept telling us "Welcome home!", but the truth is, this place is now truly our other home. It's where we had our wedding ceremony, where we rejuvenate, where we have made friends, where our kids have made friends and a place we have come to appreciate more over time. Yes, we travel elsewhere but this place is our gold standard. I am being serious when I say we felt an extra level of an amazing experience this time. Yes, we had issues. Our membership transportation got lost. Our spa massages, while ok, didn't even compare to the just off property ones we got for a fraction of the cost. Our evening at Tony's, the surf and turf restaurant, was a disappointment for the first time in forever. Boxed mashed potatoes were tasted for the first time ever! Yet, we had the most amazing vacay ever. Not sure if it's getting a bit older or more nostalgic, but this trip was more about human connections. We have come to realize how lovely the people are, how familiar some of the staff that have been there a while are and how much we love them and Mexican culture. Olivia - You will recognize her as the omelette chef in the am's though her skill set is far broader and her responsibilities far greater. She is beautiful inside and out. We have witnessed her leadership skills tendered with a loving heart over the years we have known her. Eder - our crazy Star Friend! You remember us, our kids, our names even as you maintain that superhero energy day to day! You never age our friend! Some newer friends include Maili - towel station, beach membership area - you will go far with your fresh youthful exuberance! And your sidekick Stephanie is already following in your footsteps. Our amazing waiters Emilio and Jesus - you created special moments for us and made us feel like royalty day after day. Moreso, you both have qualities that make you stand out and be leaders. Adrianna = bar staff, member bar - gracious, willing to go the extra mile and get that best bottle of wine for us. Oscar - Star Friend - great yoga class with an extra twist on lymphatic drainage Water aerobics was diverse and rocked irregardless of the teach. This year we took greater advantage of fitness classes. They really are worthy. The beach, our ocean front room, just the basics were outstanding. The Italian restaurant had time issues but the food was beyond outstanding. Hubby had the encrusted beef tenderloin and I had the lobster shrimp risotto and we shared which was perfect. Delicious! If you can afford an ocean front room, it's just amazing. This is overall a huge value.Top shelf liquor, gorgeous accommodations, great entertainment, great beach and more. I would just be careful of getting sucked into more on a sales move. More>



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