Cancun

Grand Bahia Principe Coba


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All Inclusive    

2018 Exceptional Values
Honeymoon*: Bottle of domestic sparkling wine, box of chocolates, surprise gift and 20% discount on couples massage.

Grand Bahia Principe Coba emerges along beautifully manicured gardens, close to one of the best white sand beaches. A favorite among vacationers, this resort offers outstanding service, spacious accommodations, and fun-filled activities.

Specialty restaurants include exclusive dining within the resort, with a variety of international cuisines available. Experience tastes of the Mediterranean at Mediterraneo Restaurant, Italian at Portofino, seafood at Pescador, Japanese at Mikado, gourmet cuisine at Le Gourmet, and international cuisine with modernist design at Restaurante Oasis.

The active traveler will enjoy a variety of watersports. Scuba lessons are included, as well as snorkeling, windsurfing, boogie boarding, and tennis. Children will enjoy the mini-club and water park while adults can relax in one of the large 30 person Jacuzzis. The spectacular pools and lush gardens and beautiful architecture provide the perfect backdrop. The nightly shows and performances are the perfect way to end each fun-filled day.

Enjoy access to the facilities, restaurants, and bars at Grand Bahia Principe Tulum (except main buffet).

Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Cancun.

*Proof of marriage required. Must be within 6 months of original wedding date.
HOTEL LOCATION
Grand Bahia Principe Coba is located in the mangroves behind Grand Bahia Principe Akumal.
Address: CTRA CHETUMAL , KM 250-A
CANCUN
QR

MX
Local Phone: 011-52-984-875-5
Fax: 00-52-984-875-50 01
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Nearby (On-site)
Pools
Number of Pools: 2

Swim-up Bar
Two lagoon swimming pools with sunshades & Teka sunbeds at the Premier section.
Golf: NEARBY
Holes: 18
Green Fees: Fee Required
Tennis
Number of Courts: 3
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Bicycles: Complimentary
Other Sports: On request:Soccer, Basketball, Volley-ball, Boogie boards.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
As of of 01/01/18 safety deposits boxes will be included in the rates. Beach:
Year Opened: 2005 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Hotel does NOT permit Spring Breakers. Must be at least 18 years old to check in. Coupon system for a la carte restaurants.
ROOM TYPES
JUNIOR SUITE SUPERIOR
1 king bed or 2 full beds, sitting room area, sofa bed, hydromassage bathtub with shower
Rollaways Available, Rollaway Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE FAMILY
1 king bed or 3 full beds, sitting room area, sofa bed, hydromassage bathtub with shower, children's amenities, minibar with drinks for children included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE FAMILY
Connecting with Junior Suite Superior. Special amenities pack upon arrival. Welcome basket with sweets. Welcome kit with t-shirt and cap. Kids' bathrobe and slippers. Upgraded minibar for kids and adults. Up to 8 guests. 1 king bed or 2 full beds.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Grand Bahia Principe Coba features 1 meal plan options:
All Meals, Drinks & Tips-Coupon system for a la carte restaurants.
There are 9 Restaurants at Grand Bahia Principe Coba:
Piscis - Snack buffet
Mediterraneo - Mediterranean restaurant Open for Dinner 6:00pm-10:30pm
La Casita - 24 hour snack buffet
El Pescador - Seafood restaurant Open for Dinner 6:00pm-10:30pm
Cozumel Buffet - Buffet Restaurant exclusive to Premier guests Breakfast- 7:00am-10:30am Lunch- 12:30pm-3:30pm Dinner- 6:30pm-10:30pm
Kukulcan Buffet - Main International Buffet: Breakfast- 7:00a-10:30 Lunch- 12:30pm-3:30pm Dinner- 6:30pm-10:30pm
Portofino - Italian Restaurant Open for Dinner 6:00pm-10:30pm
Le Gourmet - International Gourmet Open for Dinner 6:00pm-10:30pm
Mikado - Japenese restaurant Open for Dinner 6:00pm-10:30pm
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Games and organized activities. Aerobics and Merengue lessons. Kids' waterpark and children's spa.
Nightly Activities & Entertainment:
International entertainment program (day and night programs). Casino offers 85 slot machines, sport bets, roulette tables, craps table, and hybrid machines with electronic dealers.
CHILDREN'S PROGRAMS
The Kids Club is available from 9:00AM - 5:00PM offering daily activities. Baby Station for children 2-6 years.
Applicable Ages: Ages 4 - 12
Program Fees: Complimentary

Children's Facilities
PlayGround
Children's Pool
On-site kid's waterpark! The hotel offers adjoining rooms and cribs on request (based upon availability).

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5101 Recommend
5101 past Apple Vacationers would recommend Grand Bahia Principe Coba to their friends and family
TripAdvisor Web Reviews
Based on 14903reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Disappointing first all-inclusive
Will M,
Thu Oct 18 13:25:51 EDT 2018
I should preface this with some of the positives; the room was very nice, spacious, and the pool areas and general grounds were fantastic. The pools are great and we never really had a problem getting sun loungers in the shade (in the quiet pool). The groundskeepers here so a fantastic job and on numerous occasions saw them offering to open fresh coconuts for guests. The iguanas, Coatis and raccoons are amazing to see all over the resort. The fist couple of days here relaxing around the pool and getting drinks at the pool bar things were looking good. I would like to thank a number of staff - Renee and Paulino at the pool bar, Alexandro at the buffet, Fiorentina at the lobby bar and Wilder at the courtyard bar (sorry for any misspellings of names!) as you were all lovely. The initial and main problem we had here was the buffet food. When you are on an all-inclusive your meals are pretty much what breaks up your days. While the food here is by no means awful, absolutely everything at the main buffet was incredibly tasteless and bland. This was my first all-inclusive but my girlfriend has been on many and said this is the worst food she has had. While the choice and variety is huge nothing has any flavour whatsoever! I think if this hadn't been the case the other problems wouldn't have stood out as much, but as it was it set the tone for us noticing everything else wrong. The a La cartes were OK; La Gourmet - we came here twice and my food was very nice on both occasions, but girlfriend's lamb was very overcooked on the first occasion. Mikado - we booked the standard table but when we arrived were seated in the waiting area for 15 minutes, and then shown in after two large groups to the Tapanyaki table. Presumably to fill space. We weren't in the mood for this but didn't want to cause a fuss when we were in front of everyone else. The show was good, but the food was mediocre and would have preferred to just order what we wanted at a private table that we booked. La Primavera - food was average, and the service very slow, and there was a very young child screaming blue murder for half the meal. Not the restaurant's fault but annoying nonetheless as this was one of the few nights we were hoping to enjoy where we weren't eating the buffet food! La Gran Tortuga - Definitely the best restaurant here. Delicious grilled meats and vegetables, and as an added bonus on both nights we were treated to cheeky raccoons coming up to the windows to try and find some scraps! Another major issue with our stay was the lack of air conditioning. The main bar area near the lobby was being refurbished (which we were not told about when booking almost 10 months before or at any time in between) and this would have been the only cooler area other than the buffet or our room. This meant that the only options in the evening were the lobby bar or the courtyard, both of which are humid and uncomfortable, and when it had rained or was raining it seemed like the whole resort was having to cram in to the lobby bar! Long queues for drinks and no seats. We eventually gave up on our second week and either went to the Tulum resort which had a better bar area, or caught a collectivo (very easy and about $2-3 each way per person) to Tulum or Playa to fund some better food. There were other problems but these were the main ones. While there were some very nice experiences and the staff so their best to make sure you enjoy yourself, overall very dissapointed with my first all-inclusive experience and won't be returning to the Grand Bahia Principe.

Another great stay at the Coba.
paulinep2009, nottingham
Thu Oct 18 12:50:35 EDT 2018
My husband and I stayed here 22nd Sept to 6th Oct. It was our second stay here.We came 2 years ago and had a fantastic time and this visit was just the same. I emailed the hotel to ask for a room somewhere between blocks 21 - 25 and we got block 23 which was great. It was even better this time because there was no charge for the safety deposit box, which was a bonus. Check in was quick. All staff from management down to garden staff ect were so pleasant. We have no complaints about anything. Buffet still great, loads of choices and prepared beautifully. Our waiter at breakfast time ,Angel, was lovely. I would deffinately recommend this hotel to friends and family. Hope to return again next year. :)

Customer service
Katysian,
Wed Oct 17 21:12:51 EDT 2018
Our air con in room leaked all over the floor, 2 engineers and 5 hours later having been spoken to aggressively we were told to pack , weren’t allowed to see the alternative room and then when asked to love again told it would be another half an hour to an hour before they had a room available despite only running at 60% capacity On the eve of our anniversary which was what we came here to celebrate.... shocking customer service

Don't support this hotel until the free the dolphins
1414_14, Ottawa, Canada
Wed Oct 17 14:05:37 EDT 2018
Let me start by saying PLEASE DO NOT SUPPORT THEIR SWIM WITH THE DOLPHINS PROGRAM. They keep 5 DOLPHINS in a tiny pool that isn't 100% salt water. DOLPHINS should not be kept in captivity and this form of abuse will not stop unless people stop supporting it. Grand Bahia in Mexico is huge. There are 4 resorts there and access to each resort varies depending on membership... ROOMS: We started off in Coba and although the rooms were more spacious than Tulum, our rooms were very musty so we switched. We also did not like Coba because you cannot see the ocean from any part of the resort. You either have to take a 20 minute walk to the beach or wait for a shuttle. The shuttle system is confusing and limited so expect to do a ton of walking. The rooms at Tulum are smaller but the resort is right on the ocean and has better pools. We had some issues with our rooms in Tulum. We found blood on the floors and the walls, the a/c in one room was not working, the tv's did not work properly, the door handles were broken and we were woken up but drunk guests each night. I preferred Tulum over Coba because of the location but we were still not impressed. If you can afford it, stay at Akumal. This resort is beautiful and an Akumal bracelet will grant you access to the infinity pool(My favorite) and the tiki bar with swings. BEACHES: The beaches are nice and they have man-made breakers to stop the waves. Although the breakers are ugly, they make it much safer for swimming. Many varieties of fish come inside the swimming areas and it makes for great snorkeling. Cleaning the beach of rocks, weeds and garbage is a never ending battle for many staff members but they do a great job. BUFFET The food is not great and is not well labelled. If you have allergies, be very careful. The food is cold and very repetitive. A LA CARTE This food is decent and the service is excellent. Book early and arrive on time or you will be disappointed. SERVICE Most of the wait staff and the maintenance crews were friendly. Shuttle drivers were pretty good. Entertainment staff could be more engaging. Guest services team wasn't bad. Lobby shop staff were pushy and annoying as were the dolphin swim salespeople. PRIVILEGE CLUB I have been to 3 Bahia resorts as a member and this was by far the worst experience. It started out well with our private concierge booking our dinners and transfers but upon arrival we were so dissatisfied. We were dropped off and there was nobody at the front to greet us or show us where to go. After about 15 minutes, we finally found someone to show us where to check in. We were nog greeted the samd way that we were at other resorts and didn't feel welcome. They are very strict and by the book at this resort so if you travel with older teens, don't expect the same privileges as adults like you get at other all inclusive, despite the fact that teens pay the adult rate. The concierge showed us to our rooms and after that it seemed like he was done with us. At other bahia resorts we were treated like gold as members, but not here. It felt like they already had our money so they didn't bother to try to impress us. It was when we tried to switch resorts that I had the worst guest experience of my life. I asked 4 different times to change resorts because we wanted to be closer to the ocean. I even explained that i was willing to pay extra. Each time I was told to check back later or to check elsewhere. At one point I was even sent to the front desk whe privilege members don't deal with the front desk. Even the front desk agent was surprised and tried to send me back to the privilege club. After getting the run around so many times and wasting my vacation time, I decided to email my concierge. After he hadn't responded for over 30 hours, even though he was at work and sitting at his computer, I was frustrated and spoke to a guest services manager. He was great but said he couldn't do much because he didn't deal with privilege members. He gave me a different name but at that point I gave up. He must have done something because the next day, I finally received a call from my concierge but we only had a couple of nights left so I told him it was a little late and hung up. Later that day I ran in to him and he said that they decided to give us a free upgrade to Tulum for our last two nights. We accepted but little did we know, we had to check out of Coba and then in to Tulum. This would have been fine but we had to check out by noon and then check in to our next room at 3. It was time consuming, confusing because nobody could explain the nonsensical process, and extremely inconvenient. Not what I would have expected as a privilege member. A couple of good things about being a privilege member at this resort include access to Akumal, a la carte meals each night so that we could avoid the buffet, and the access to the much needed privilege carts. What we really liked: The wildlife...you will see birds, raccoons, coatis...

Excellent Family resort - well recommended!!
GasKat99, TORONTO, CANADA
Wed Oct 17 11:10:38 EDT 2018
There was 7 reservations for a party of 17. From 1 yr to 69 years old. We stayed at COBA resort. Villa 18, 19 and 21. We made a request to stay close together via email in advance and we mentioned that we have kids with us. Bahia guest service was kind enough to allow us to be closeby. We also booked the la carte restaurants in advance via email and we were booked by the time we got there. The service all through was fantastic. The rooms are clean and spacious. The resort is very clean. The kids water park is clean and clear. The path to the main lobby was lit. We mainly took the tram to Akumal for the beach.. Water is calm and the kids can snorkel. Big fishes everywhere.. They loved it.. Buffet - Good service if served in the Coba buffet. Romeo our server with the silver teeth is such a fantastic waiter. Tulum buffet - smaller than Coba and a little bit dimmer. The service there is not as high standard as Coba as well. Coba was more spacious. Food - you have everything you need.. Pasta, Meat, grilled, seafod.. etc.. no complains here... A La Carte - We ate at Portofino. Selection was OK. Risotto was good, but all else are just average. Not much great selection. 2nd a la carte - Mediterraneo - Excellent service and food. The Octopus was so awesome!! charred and delicious. Seafood dish was also awesome.. You get lobster, shrimp and fish.. so so good!! 3rd ala carte - Gran Tortuga - all the MEAT BBQ you can eat.. oh my.. we were all stuffed by the time we finished.. The meat were awesome. The Turkey was succulent!! so soft and juicy. Only disappointment was our waiter... he was so snobbish.. maybe because there was 17 of us.. Only concern, is the lack of BREEZE in the lobby. It tends to be super HOT. Perhaps more fans. All else.. everything was great.. We were there to get some R&R and enjoy the resort as a family. And we did!! We just lounge and relaxed.. We loved this resort and the Mexicans!! Or perhaps, its the Bahia Principe branding and its standard that we truly love. They truly represent a 5 star resort.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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