Cancun

Grand Bahia Principe Coba


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2019 Exceptional Values
Honeymoon*: Bottle of domestic sparkling wine, box of chocolates, surprise gift and 20% discount on spa treatments.

Grand Bahia Principe Coba emerges along beautifully manicured gardens, close to one of the best white sand beaches. A favorite among vacationers, this resort offers outstanding service, spacious accommodations, and fun-filled activities.

Specialty restaurants include exclusive dining within the resort, with a variety of international cuisines available. Experience tastes of the Mediterranean at Mediterraneo Restaurant, Italian at Portofino, seafood at Pescador, Japanese at Mikado, gourmet cuisine at Le Gourmet, and international cuisine with modernist design at Restaurante Oasis.

The active traveler will enjoy a variety of watersports. Scuba lessons are included, as well as snorkeling, windsurfing, boogie boarding, and tennis. Children will enjoy the mini-club and water park while adults can relax in one of the large 30 person Jacuzzis. The spectacular pools and lush gardens and beautiful architecture provide the perfect backdrop. The nightly shows and performances are the perfect way to end each fun-filled day.

Enjoy access to the facilities, restaurants, and bars at Grand Bahia Principe Tulum (except main buffet).

Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Riviera Maya.

*Proof of marriage required. Must be within 6 months of original wedding date.
HOTEL LOCATION
Grand Bahia Principe Coba is located in the mangroves behind Grand Bahia Principe Akumal.
Address: CTRA CHETUMAL , KM 250-A
CANCUN
QR

MX
Local Phone: 011-52-984-875-5
Fax: 00-52-984-875-50 01
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Nearby (On-site)
Pools
Number of Pools: 2

Swim-up Bar
Two lagoon swimming pools with sunshades & Teka sunbeds at the Premier section.
Golf: NEARBY
Holes: 18
Green Fees: Fee Required
Tennis
Number of Courts: 3
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Bicycles: Complimentary
Other Sports: On request:Soccer, Basketball, Volley-ball, Boogie boards.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
As of of 01/01/18 safety deposits boxes will be included in the rates. Beach:
Year Opened: 2005 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Hotel does NOT permit Spring Breakers. Must be at least 18 years old to check in. Coupon system for a la carte restaurants.
ROOM TYPES
MASTER SUITE FAMILY
Connecting with Junior Suite Superior. Special amenities pack upon arrival. Welcome basket with sweets. Welcome kit with t-shirt and cap. Kids' bathrobe and slippers. Upgraded minibar for kids and adults. Up to 8 guests. 1 king bed or 2 full beds.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE SUPERIOR
1 king bed or 2 full beds, sitting room area, sofa bed, hydromassage bathtub with shower
Rollaways Available, Rollaway Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE FAMILY
1 king bed or 3 full beds, sitting room area, sofa bed, hydromassage bathtub with shower, children's amenities, minibar with drinks for children included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Grand Bahia Principe Coba features 1 meal plan options:
All Meals, Drinks & Tips-Coupon system for a la carte restaurants.
There are 9 Restaurants at Grand Bahia Principe Coba:
Mikado - Japenese restaurant Open for Dinner 6:00pm-10:30pm
Piscis - Snack buffet
Mediterraneo - Mediterranean restaurant Open for Dinner 6:00pm-10:30pm
La Casita - 24 hour snack buffet
El Pescador - Seafood restaurant Open for Dinner 6:00pm-10:30pm
Cozumel Buffet - Buffet Restaurant exclusive to Premier guests Breakfast- 7:00am-10:30am Lunch- 12:30pm-3:30pm Dinner- 6:30pm-10:30pm
Kukulcan Buffet - Main International Buffet: Breakfast- 7:00a-10:30 Lunch- 12:30pm-3:30pm Dinner- 6:30pm-10:30pm
Portofino - Italian Restaurant Open for Dinner 6:00pm-10:30pm
Le Gourmet - International Gourmet Open for Dinner 6:00pm-10:30pm
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Games and organized activities. Aerobics and Merengue lessons. Kids' waterpark and children's spa.
Nightly Activities & Entertainment:
International entertainment program (day and night programs). Casino offers 85 slot machines, sport bets, roulette tables, craps table, and hybrid machines with electronic dealers.
CHILDREN'S PROGRAMS
The Kids Club is available from 9:00AM - 5:00PM offering daily activities. Baby Station for children 2-6 years.
Applicable Ages: Ages 4 - 12
Program Fees: Complimentary

Children's Facilities
PlayGround
Children's Pool
On-site kid's waterpark! The hotel offers adjoining rooms and cribs on request (based upon availability).

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5101 Recommend
5101 past Apple Vacationers would recommend Grand Bahia Principe Coba to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 15236reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great time!
BARBARA M.
Feb 22 2019
The resort is perfect. Not too many people and we didn't have to get up earlier to get a pool chair. All of the staff is very hard working. The buffet had so much to choose from, and the tables in the buffet all have white table cloths. From the Premier Lobby, the walk to the ocean at the Akumal is about five minutes. However, the trams are constantly running if you don't want to walk. A great vacation!
Customer Rating: 

Very poor customer service at hotel
RYAN S.
Feb 20 2019
We had a gasoline/diesel smell in our room on the 2nd and 3rd night, we were moved to another room very late. It took hours to move after complaining about the incredible gasoline smell which made both of us sick for 2 days. We were not into our new room until very late and keys were not delivered to room. We were not able to do our excursion the next day because we were sick and up very late. Staff did not ask how we felt and we never got an answer as to what we were exposed to. Another lady and her son also wanted to be moved because of the smell and she also complained about a headache. Apple representative was not available at that time and I was not able to reach Apple at all and was completely dependent on the hotel supervisors. We had to explain to 3 different supervisors and then was given a rundown hotel room very far away from pools and lobby. Extremely disappointed and put a downer on our vacation right in the middle of it. I have filed a complaint with Apple regarding this hotel and hope to have some resolution to this matter including what smelled so bad. Thank you.
Customer Rating: 

Blue skies and flora and fauna
LORIE W.
Feb 13 2019
We chose this resort because we wanted to see something besides high rise hotels and concrete and we were not disappointed. Love seeing stars at night and the cavies, coati, and iguanas and even raccoons and squirrels. A few colorful birds and unique sounding grackles. Beautiful flowers and green grass as we walked to buffet meal at Coba that was always delicious.
Customer Rating: 

Another Excellent Grand Bahia Principe/Apple Vacation!
CHARLES T.
Feb 11 2019
This was our second stay at Coba in 2 months. We love the whole Grand Bahia Principe resort. The staff are very friendly and professional. Our room is always kept very clean and the facilities are wonderful. We have also stayed at Sian Kaan and Tulum and will only return to GBP. Our stay was, as always, excellent! We are already planning our next stay!
Customer Rating: 

ALAN S.
Jan 29 2019
Overall very good food, drinks and service. Only issue is no adults only area. No reason the smaller pool with swim up bar couldn't be adults only pool.
Customer Rating: 

First time to Mexico
LOUIS M.
Jan 23 2019
This was our first time to Mexico and we had a wonderful time. Our travel agent was so helpful and knowledgeable about what to expect at our resort. Although we didnt venture off the resort in the evenings, there was no reason to. Plenty of things to do there. No reason to go looking for bars or restaurants off property because there was plenty of that within the resort. We did take a excersion set up through apple and it went off without incident got us their and back safely. We will definitely use apple with future travel.
Customer Rating: 

Good for family, with some caveats
MICHELLE H.
Jan 19 2019
I picked this resort for a family vacation that included a 3 year old. It was good for our family in that it had a 'waterpark' that is great for children under 8 and nice pools. However, this is not a top notch resort. Since we stayed 5 nights, we were only allowed 2 nights at the ala cart restaurants. While those were good, the buffet was fair. The choices at the buffet were okay, but the service was mediocre at best. It took a long time for tables to be bussed, we had to consistently chase down getting water, and the plates weren't always clean. Our actual room had several instances of ants. They immediately came up and sprayed bug spray, but cleaning after the spray was only done because I requested it. Was this good for the stage at my family? Yes. Would I recommend? No. I rate this resort as fair. If you want a top notch resort, select Valetin Imperial Maya (Riviera Maya) or Excellence Punta Cana (DR), which are adults only. I guess I'm still searching for a top notch family resort.
Customer Rating: 

Applevacations staff
JOSHUA L.
Jan 16 2019
Everything about our trip was excellent, however our one complaint was that the Applevacations reps at the resort have become very aggressive recently about selling excursions. It's fine that they offer them, but they're very pushy and don't like to take no for an answer, so it almost feels like a timeshare presentation rather than an introduction to the site when we arrive.
Customer Rating: 

Beautiful location with awful service
OLGA F.
Jan 09 2019
What a shame that such a beautiful property in such a nice location is poorly managed and understaffed. The employees were trying to get rid of the customers instead of helping. We waited for our drinks for 45 minutes at every meal. At times the waiters and bar attendants were rude. The room service was non-existent and we waited for 24v hours for the safe key and bottled water to brush our teeth. The la-kart restaurants showed as booked even though you could see that half of the tables were empty. The buffet was overcrowded and understaffed as well. Nobody would clean the tables or take the dirty dishes away. The only thing we enjoyed about our stay was the weather and the beach. The hotel is definitely not worth the money and doesn't compare close to other 5 start resorts we stayed in.
Customer Rating: 

Excellent
FABIO M.
Jan 02 2019
Very good experience with hotel and ammendities
Customer Rating: 

Jesus and Alejandro from Coba beach bar went above and beyond with the service
WOJCIECH S.
Jan 01 2019
Jesus and Alejandro from the Coba beach bar were great in service and customer satisfaction for them is beyond excellent. They always were greeting us with a smile, they have reminded the kids to stay hydrated and always were making excellent drinks for adults and kids.
Customer Rating: 

TripAdvisor Traveller Reviews
Safe Bet!
griffin1981, Windsor, Canada
Thu Feb 21 16:06:11 EST 2019
We had a last minute family vacation and were worried about picking a resort we were unfamiliar with. We had been to the Tulum resort connected to this one and were happy with the experience. I would say this is a decent place although I prefer to stay at Tulum because it is closer to the beach. Coba has a great little waterpark for small kids 12 and under. The thing that makes this place is the staff they are all hard working great people. If you are on a budget and looking for a solid 4 star resort this chain has consistently has delivered for us. We have also been to Bahia Principe Punta Cana about 10yrs ago and had a great time there also.

Lots of good but some questionable
Caitlin G, Winnipeg, Canada
Wed Feb 20 21:39:21 EST 2019
Definetly suggest travelling with WestJet it was super easy. I had emailed ahead of time with a certain villa request that we did get. I had also emailed about a la carte reservations which we were also able to get so that was great. The buffet food was ok lots of options but normally the same options. Lots of fruit with every meal and the theme nights were good. Lots of drinks made well and tasty. Not too hard to get a drink the bartenders were normally on top of it. I honestly couldn’t find too much to complain about because there was nothing horribly bad. The tulum beach was lovely. The a la cartes were amazing the Asian one as well as the Italian. The down side being and the reason I gave it 3 stars is I got food poisoning which ruined my vacation for a couple days not being able to eat. It was awful and I know it was food poisoning as I ate at one of the snack bars and then violently threw up after. Just be careful about what you choose to eat from the snack bars

10 Days in Paradise!
Rivmayaguy, Minneapolis
Wed Feb 20 11:03:02 EST 2019
My wife and I returned to the Bahia Principe Coba after a 2 year absence. The resort was as beautiful as we remembered. Check-in was a breeze, and our room was ready upon arrival. We were quickly escorted to our room. We walked around the Coba property to re-acquaint ourselves with the layout, then began enjoying 10 days on the Riviera Maya. Each morning at breakfast, Guadelupe would sing to us as he was pouring our coffee. Flora and Laura made sure our glasses were never empty for long, and cleaned our table efficiently, so that we could return to the buffet for seconds. The mimosas being served as we entered each morning were well received. We had a special moment in the buffet one morning when we walked in, and Jenny recognized us from our previous trip to Coba two years ago. Such a sweetheart! We both relaxed in the Bahia spa for a massage one day, and Aimee and Celia made us not want to leave. I highly recommend a massage at the spa. We had a photography session with TropicOne, and Joel was great to deal with. He listened to our preferences, and made sure the pictures were exactly what we wanted. The photos were ready within a couple of hours. Great service! Specialty restaurants we visited: Mediterraneo (great steak), Le Gourmet, Portofino, Gran Tortuga, and Mikado. Excellent food and service at all of the specialty restaurants. We visited the beach by Akumal a few times, and we were always able to find a palapa. Although present, the seaweed was not a deterrent. It's nature, after all. The pool at Coba was a highlight of the trip. It was very entertaining people watching (the Mayor of the Pool and Hamburger, especially!). The Bar Hibyscus bartenders, Erik and Eduardo are top notch bartenders. They are very hard working, and enjoy what they do. Erik - eres el mejor cantinero! One note of caution regarding the pool - the last step into the pool is very deceiving. If you are not careful, you will fall. The bullnose tile blends in with the pool bottom, and you can easily miss the last step. I saw several people (including me) make that mistake. We cannot wait to return to Bahia Principe Coba.

Fantastic Resort - Amazing Memories!
JodieRJ, Calgary, Canada
Tue Feb 19 08:11:51 EST 2019
When booking our trip, we came across the Grand Bahia Principe Coba. In 2015, we stayed at a different Grand Bahia Principe and thoroughly enjoyed our trip, so hoped for the same level of accommodation and we were not disappointed. For logistics, there was a group of 7 of us who travelled together, 6 of us upgraded our package to the 'golden' package. Upon arrival, we were notified that due to our upgraded package, we were to check in at the Gold Lobby, separate from the main lobby. This was quite helpful as there were only a few parties checking in and the line was quick to get moving and get us to our rooms. There was some confusion on how to find our building, but once we figured it out, it was relatively easy to navigate. Our room was very clean. The cleaning staff ensured it stayed that way the entire trip. There was a fridge in the room that was stocked with pop, beer, snacks, and water. This seemed to be restocked daily. With the upgraded package, we also received a bottle of tequila in the room upon our arrival. We spent a lot of time in the Gold Lobby as there was a full service bar there. The bartenders were all really good and made our trip more memorable. The Air Transat rep was only available in the main lobby, which complicated things, but the PR person tried their best to help when possible. We booked our a la carte reservations through PR and I would recommend all that we had the opportunity to attend (the french restaurant, the teppanyaki restaurant, and the brazilian restaurant). The buffet and the snack bars were pretty good as well. The food was often quite repetitive throughout the week, but with so many options, it allowed an opportunity for variety. We went to the sports bar, however didn't spend much time there or in any of the other bars on the resort, so I can't provide too many comments. The beach was pretty good as well. We took the tram to the beach as it would have been a bit of a walk. The drivers did their best to expedite to and from the beach where possible. Worst case, we stopped at Lobby Tulum and Lobby Akumal, which wasn't an issue at all. There was quite a bit of seaweed on the beach, however they worked tirelessly in the hot sun to remove it from the water and away from the sand. Although it was never fully gone, it was definitely appreciated for the extreme effort to make the beach experience better. The pools were good as well. Although we spent time at the large pool and middle pool, we really enjoyed the whirlpools. Whether morning, afternoon, or evening, they were very clean, quiet, and had bar service available (until closing). It was a great place to just decompress and gave our group a chance to visit without a lot of noise, music, etc. I can't say enough great things about the majority of the staff. From cleaning staff, to bartenders, waiter staff, to PR. They made our stay that much more enjoyable. We were able to have fun with them, learn more about each other, which all provided for a great experience. It is often the people who can make or break an experience, I can say that I would absolutely return to Grand Bahia Principe Coba and I have the staff to thank for that.

Definitely not 5 star, but still enjoyable
carolineheslop, Leeds, United Kingdom
Mon Feb 18 10:30:14 EST 2019
If you’re planning a stay here and are expecting 5 star luxury then lower your expectations. I was severely disappointed on arrival to find my room absolutely stank of urine and was no better than 3 star accommodation. However once the disappointment of the first night was over, I can honestly say myself and my son and have had a lovely, relaxing stay here. So the highs and lows. Accommodation: I upgraded to a better room, a superior junior suite. There’s nothing superior about it at all. It’s a standard room with 2 beds, a desk, bedside tables, a small table and 2 wicker chairs. Just the same as any hotel room in any country I’ve ever stayed in. The bathroom is better, with an over bath shower and a large waterfall head and the tub has jacuzzi jets that actually work. One great thing is the air conditioning, it works that well everything constantly feels cold and damp! Another good thing about this room is the ‘mini bar’ don’t get excited, it gets topped up each day with 2 beers, a sprite, Fanta, and 2 cokes. They leave big bottles of water as well which is great. There’s ample room for storing your clothes and suitcases. The property: the place is large complex, Coba is one of 4 hotels on site, and tucked in the farthest corner from the beach. Tulum is on the beach and Akumal sits in prime beach front location in front of Coba. Over the main road is the 18+ Sian Ka’an. The Akumal and Sian Ka’an are luxury hotels and you can’t use these facilities, however Tulum and Coba share, so you can eat in any restaurant, swim in any pool etc. They have coach cars to transport you around which are kind of like little trains and are really useful when going between hotels. The Restaurants: Coba has the main buffet restaurant which always has a huge selection and themed nights, there’s a couple of buffet style snack bars near the pools and a host of a la Carte dining options. Make sure you book your a la cartes as soon as you arrive. We’ve tried most but our favourite was the Teppanyaki. Was less than impressed when we turned up at the Portofino Italian for our reservation and it was closed! Went to guest relations, sat there for an hour to be told the best they could do was put us at the Mexican place at 10pm. Travelling with a 2 year old and having a reservation for 6pm, obviously this was ridiculous so we missed out. The pools: there are 2 big pools, these both have bars in them. A water park with slides for the kids (no adults or they blow that whistle!) and also 2 secluded quieter jacuzzi pools. I really have been impressed with the pools for both choice and cleanliness. Entertainment: there’s always something going on, however this seems more focussed round the pool at the day drinkers and couples rather than families. There are kids clubs, but I’ve hardly seen them out and about doing activities so not sure what they are like. On the evenings there are lots of acts and shows at the various bars. There’s the lobby bar, sports bar and theatre. Beaches: the Coba beach where the coach car will drop you isn’t the greatest. However there is a beach bar always blasting out dance music, so if a beach party atmosphere is what you like then it’s perfect. The best bit of beach is further on the Tulum property, beautiful white sand and shallow waters. We stayed for 14 night and every day the red flag was up though. There’s a massive problem with seaweed washing up, but every day there is a huge crew doing their best to clear it. But expect to see huge piles of seaweed on the beach and tractors passing by all day clearing it. It’s only a thin strip of beach and is steep. Definitely not the 5 star private beach on the Caribbean Sea I was expecting. Overall we did have a lovely, relaxing stay, but only after lowering my expectations of 5 star.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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