Cancun

GR Solaris Cancun


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All Inclusive    

GR Solaris Cancun is a family-friendly, all-inclusive resort offering an action-packed vacation you'll never forget. Experience one of Cancun's most luxurious resorts, where incredible accommodations are available at a great price. All the excitement of Cancun is nearby, including shopping malls and nightlife.

Enter a spacious lobby with marble floors and a tiered bar. The space opens to a huge terrace overlooking the pool area, beach, and Caribbean Sea. Comfortable guest rooms feature scenic views of the lagoon or ocean from a private balcony. Enjoy 24-hour room service and a mini-bar that is refreshed daily. WiFi is available in the lobby so you can stay connected (fee).

GR Solaris Cancun will please your palate and pamper your spirits at each of the three restaurants and bars (including a swim-up bar). At stylish restaurants overlooking the ocean, you'll experience exquisite cuisine prepared by gifted chefs. Splendid libations round-out offerings sure to satisfy any taste.

The GR Solaris Cancun provides a range of fun opportunities, and captures the liveliness for which the Solaris name is known. Enjoy an exciting selection of activities, like day-and-night entertainment and shows, and the private Solaris Marina (with non-motorized watersports included). There is also a lit tennis court, an adults-only pool, a family pool, and a fully equipped gym. Young guests will enjoy the teens' club and mini club for children.

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HOTEL LOCATION
Conveniently located only 15 minutes from the convention, shopping and party center and 20 minutes from downtown and the airport
Address: BLVD. KUKULCAN LOTE 59
CANCUN
QR

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Local Phone: 011-52-998-88...
Fax: 011-52-998-848-8407
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Shopping Mall Nearby (3 miles.)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
One large and acclimatized ocean front main activities pool l divided into sections, children section. Second ocean front relax-only adults pool plus a 15 person jacuzzi
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed in modern architecture, a spacious lobby with marble floors and a tiered bar, opens to a huge terrace which overlooks pool area, beach and the Caribbean. Confortable guestrooms feature scenic views from your own balcony. Property features all meals and drinks (domestic and International), five restaurants, three bars and 24 hrs room service. WiFi service is available in the lobby area for an additional charge. Beach: Pristine strip of white sandy beach and the crystal clear turquoise water of the Caribbean Sea. Guests can relax beneath the shade of a palapa or enjoy a long day of sun-drenched respite. Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Total Rooms: 306
Year Opened: 2004 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Individual Spring Breakers only, no group, required to sign letter of good behavior and provide cash deposit. GR Solaris does NOT have exchange priveleges with the Royal Solaris or GR Caribe Deluxe.
ROOM TYPES
STANDARD OCEAN VIEW
408 Sq Ft, One king bed or two double beds, Balcony with oceanview, 21-inch SatelliteTV, Minibar stocked with beer, soft drinks, and water, Coffeemaker , Hairdryer, In-room safe, Iron/ironing board, Air conditioned, room service, internet ($).
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM
408 Sq Ft, One king bed or two double beds, Balcony, garden vw, 21-inch Satellite TV, Minibar stocked with beer, soft drinks, and water, Coffeemaker , Hairdryer In-room safe, Iron/ironing board, Air conditioned, room service, internet ($).
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD LAGOON VIEW
408 Sq Ft, One king bed or two double beds, Balcony with lagoon view, 21-inch SatelliteTV, Minibar stocked with beer, soft drinks, and water, Coffeemaker, Iron/ironing board, Air conditioned, room service, internet ($).
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
GR Solaris Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at GR Solaris Cancun:
Marco Polo - Serves international gourmet specialties, Marco Polo is the hot spot!. A la carte menues vary throughout the week. Open daily from 6pm to 10pm. Reservations and dress code required.
Cafe Solaris - This air-conditioned restaurant features extensive full breakfast buffets with fresh tropical fruits and juices. Open daily from 6:30am to 11:30am. Serves daily lunch buffets from 12:15pm to 4pm. May open for dinner with 7 different buffets.
Snack Pool Area - Visit our poolside snack bar for hamburgers, hot dogs, daily specials, pizza, nachos,guacamole and more. Open daily from 11:30am to 5pm.
Deli-Cafe - Baguetss, sandwiches, snacks, desserts and soft drinks in a casual and relaxed atmosphere. Open daily from 4pm to 6:30am.
Tehaucan Theater - Have a delicious dinner buffet while enjoying a show at the same time. Opens at 6pm three days a week.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Yoga, Water Aerobics, Beach Volleyball, basketball, Football, Darts, Kayak Tour, Waterpolo, Bingo, Crazy Games, Fashion Show, Dance Lessons, Spanish Lessons, Cocktails Lessons
Nightly Activities & Entertainment:
Seven different theme shows a week. Live music at the lobby bar. Nightly one way free shuttle transportation service to night clubs.
CHILDREN'S PROGRAMS
With a great indoor playcenter plus a grassy outdoor area with its own pool, children will have plenty of safe, supervised creative things to do while you relax. Open from 10 a.m. to 6 p.m. all year long.
Applicable Ages: 4-11 years old
Program Fees: Complimentary

Children's Facilities
Children's Pool
Babysitting Fee: Hourly
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1108 Recommend
1108 past Apple Vacationers would recommend GR Solaris Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4825reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Gr Solaris
CHRISTIAN E.
Dec 14 2017
Been to this property many times. The hotel is just the right size - not too big and not too small. There are many service staff members that do nothing but work hard to earn your respect. Among them Mikay, Irving, Carlos Cen, Gilberto, Carlos. Hernando the pool barkeep is a character. They all do a wonderful job. After coming to this property up to 8-9 times before, we were looking forward to our “repeater” tee-shirts - not to be found. Really? Otherwise- if your can’t have a good time here, you’re missing the boat.
Customer Rating: 

Summer trip
DAVID F.
Jul 03 2017
This is probably one of the cleanest friendliest resorts we have stayed in the only negatives were very poor quality food and variety of food offered me the mattress was harder than the tile floor. The staff was over and above friendly and resort was impeccable clean.
Customer Rating: 

Gr Solaris
CARLA M.
Mar 26 2017
Resort is small but nice. Food was okay. Hotel staff great. Need more hooks to hang things in room.
Customer Rating: 

Good hotel... definitely not a gold star
ROGELIO B.
Feb 02 2017
Our stay at the GR Solaris was good. We chose the hotel for the gold star rating and it was probably a4-5 red apple hotel. Therefore we were disappointed because of our expectation that it would be more luxurious. The beds were ok. Lamp shades hung funny because they were rusted and the outlets were loose on the wall. Not big problems, but our expectations were high. The food was good but it took a few days to figure out what we liked to eat. The staff was nice, but not very encouraging for participation. We had a nice time, but I doubt we would go back.
Customer Rating: 

food was bad
EILEEN R.
Jan 15 2017
plan on eating out if you go to this hotel
Customer Rating: 

Well Pleased!
RICHARD R.
Dec 10 2016
This is our 2nd stay at GR Solaris & we were just as happy, so were the 6 other people who traveled with us this time.
Customer Rating: 

Best resort we've been to!
JENNIFER L.
Mar 23 2016
Hotel was SPOTLESS. Staff was always friendly and helpful. Beto and Kevin, the pool bartenders made our trip!
Customer Rating: 

GR Solaris Cancun
MALINDA B.
Jan 28 2016
Very nice place very well kept - needs some restaurant choice everyone was very friendly except the front desk they need some people skills
Customer Rating: 

Excellent Experience!!!
JULIE S.
Jan 25 2016
We were a party of 3 and every single one of love your hotel! This is our second time in2 years and we plan on returning in January 2017!
Customer Rating: 

DONNA B.
Jan 24 2016
We had a wonderful time. Entertainment by the pool was great.
Customer Rating: 

Grand Solaris in Cancun- The Best!!!
JULIE S.
Jan 21 2016
This was our 2nd time to the Grand Solaris. Perfect! The staff is truly wonderful we were in want of nothing! From service at the pool, the lounge, the restaurants and room service! The rooms are great, clean and comfortable. The pools are beautiful and the hot tub is great after the sun goes down. We went to Grand Solaris in 2014 and Jamaica in 2015. This January 2016 we went back to the Grand Solaris as Jamaica was no comparison to everything listed above! Plus have to note the beach is beautiful! We will be back next year!
Customer Rating: 

TripAdvisor Traveller Reviews
The worst customer service OF MY LIFE!
Ian J,
Sat Jan 20 12:33:33 EST 2018
The weather is supposed to be bad so we try to cancel. There is no correct phone number of this hotel. We went through our booking provider, all their numbers didn't work. What if anything serious had happened that the hotel needed to be contacted, nope, no way, because there's no number to talk to them. Horrendous, asinine and completely embarrassing on the hotel's part and has ruined the entire experience to me. I will never EVER book a trip to Cancun in the future. Is there no one at the front desk to answer customer complaints? It's not like the hotel runs on regular office hours. It's like a black hole, they expect you to just go and if there are any problems, then oh well -- we have your money so there's no reason for us to help you.

Loved the Staff!
EddieStroka, Philadelphia, Pennsylvania
Fri Jan 19 18:56:53 EST 2018
Hard working honest people! They made my stay very pleasant. I was amazed at how friendly everyone was. There was no negative feeling like you get when you go to other places. They made you feel very welcomed. Money well spent!

Beautiful well maintained property. Staff is amazing. Very helpful. Fun place for family reunions.
Leticia B, Novato, California
Fri Jan 19 08:11:38 EST 2018
We had a large group for a family reunion. The hotel offers so much have so much activities that everyone was able to have fun. Also you can relax if that is what you want. Food is good and they catered to everyone. Drinks are also good. Very good value for your money. Again, staff is amazing so our experience was great and we will comeback to this hotel again. By the way this is our second time in this hotel.

Great resort!
dawnib, phila, pa
Wed Jan 17 17:14:57 EST 2018
As most of the reviews have stated, great resort, amazing staff and mediocre food. I will say that the restaurant food was very good, but allow about 2 hours from start to finish. Also make sure you reserve restaurants the day before, reservations taken at 4:30. Be prompt, they fill up fast. Buffets always available, and a deli open all night so you'll never go hungry. The people, the cleanliness and the atmosphere are what make this resort a great place to stay. We are RCI owners, and many of their resorts are tired or dated, but not Solaris. These folks work hard to keep this resort looking fresh. I preferred the quieter adult only pool and hot tub, but the larger pool and pool bar were always hoppin. Then there is always the beach with shaded areas too. This resort has something for everyone, including the younger ones.

Awesome family vacation!!
Mikhaele R, Machesney Park, Illinois
Wed Jan 17 09:28:36 EST 2018
We recently traveled to GR Solaris with our 5 kids ages 13-14 18 21 and 24. We chose the resort because of our budget it was affordable for all of us to be able to go and spend Christmas there. My husband and I actually geared ourselves up to be disappointed as we didn't think it was going to meet our expectations, we had traveled to Mexico a few other times by ourselves to more upgraded resorts, however we were very pleasantly surprised that this hotel met all of our expectations and much more, the food was good the beach and pool were awesome no seaweed at all and high waves which the boys loved body to body surf. The rooms were sufficient as you don't spend a whole lot of time in there anyway. The staff was absolutely amazing, especially the entertainment staff, LUIS is the best!!! Vermon who worked at the nightly at the shows always took great care of us as well!! They treated us like royalty and often had prime seating for us and our drinks ready for us as we walked in, we did tip, a little tip money goes a long way, they definitely deserved it. We learned that at a smaller Resort you make relationships with the staff and that is different than some of the larger Resorts we've previously traveled to. There were constantly activities going on around the pool or you could enjoy peace and quiet at the lower pool or adult pool where you could not hear the music or activities going on. There was a swim-up bar and the restaurants and food areas did a great job of changing what they had available every day so nothing was ever the same. I highly recommend GR Solaris to anybody who would like to travel on a budget but not feel like you are. It was an amazing Resort and we will definitely be back!! Thank you GR Solaris for such a great family vacation!!



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