Cancun

Secrets Capri Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Rated “Best Hotel Chain” by Apple Vacationers 2011-2017.

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.

Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean Front or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Capri Riviera Cancun, an adults-only, all-Preferred Club resort in Riviera Cancun, exudes Mediterranean charm and romance in a villa-style setting. Just 35 minutes from Cancun and five minutes to the shopping and fun of Playa del Carmen, this unique, concierge-style resort was designed to connect your mind, body, and soul. Intimate surroundings set the tone for achieving ultimate rejuvenation. Start the day with a yoga lesson or seaside spin class, indulge in soothing treatments at the Secrets Spa by Pevonia, or learn deep breathing meditation techniques, all at your leisure as part of your Unlimited-Luxury® stay.

Luxurious guestrooms and suites are designed to reflect the romance and charm of a Mediterranean villa, each featuring a four-poster canopy king-size bed (or two double beds), private terrace or balcony, full marble bathroom with Jacuzzi, complimentary mini-bar, and much more. br>
Savor international cuisine at any of five gourmet restaurants, complete with dishes to satisfy every taste. Delight in health-conscious, gourmet cuisine including gluten-free, sugar-free, vegetarian, and organic options. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6pm to 1am. (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in the Sea Turtle Protection program, as well as Planet Hour, Earth Day and monthly beach cleanup campaigns. Guests have the option of reusing towels and sheets. Behind the scenes, Secrets Capri Riviera Cancun uses treated water to irrigate hotel gardens, energy-efficient lighting, avoids chemical waste with laundry efficiency programs, and participates in a toner and battery recycling program. Additionally, this resort protects local flora and fauna and offers awareness programs and ecological tours to a preservation.

Find more information about Secrets Resorts & Spas. Learn more about Cancun.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary.The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.


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HOTEL LOCATION
Ideally located between Cancun and Playa del Carmen and just a short 35 minutes drive south of Cancun International Airport. Surrounded by a string of sparkling beaches, Mayan archaeological sites and tropical coves.
Address: PUERTO JUAREZ, KM. 299
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-873-4
Toll Free Phone: 1-866-GO-SECRETS
Fax: 52-984-801-4881
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
1 huge 16,145 sq. ft. heated swimming pool with vanishing edge & sloping entry, outdoor jacuzzi, swim up pool bar
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Additional Charge
Other Sports: Archery, euro-bungee, golf cage, tennis clinic, Spanish lessons, salsa lessons
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of a Mexican Hacienda with a splash of Mediterranean flavor. 1,000 feet of beach & 71 acres of lush tropical foliage Beach: Sugary white sand beach stretching a 1,000 feet.
Total Rooms: 290
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults Only. No spring breakers. Musts be at least 18 years old to check in. Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
PREFERRED DELUXE TROPICAL VIEW
474 sq ft, 4 Poster King or two dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($15 charge per 24 hours), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS OCEAN FRONT
679 sq. ft., Oceanfront, King, Sitting area, Terrace or balcony, Bathroom with whirlpool, Bathrobes/slippers, High speed internet, WiFi in lobby/room ($), Stocked mini-bar, Satellite TV, Safe, Coffee maker, Rollaways on request.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS OCEAN VIEW
603 sq. ft., Ocean-view, King, Sitting area, Terrace or balcony, Bathroom with whirlpool tub, Bathrobes/slippers, Hi speed internet dataport, WiFi in lobby, Satellite TV, Stocked mini-bar, Coffee maker, Safe, Rollaways on request
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS TROPICAL VW
570 sq ft, Tropical view, King bed or 2 dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed dataport ($15 charge per 24 hours), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED 1 BED HONEYMOON STE
1034 sq.ft, King bed, Kitchenette, Living and dining rooms, Oceanfront furnished terrace with outdoor jacuzzi, Marble bathroom w/whirlpool, bathrobes and slippers, Satellite TV, CD/DVD, High speed internet (free), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE OCEAN VIEW
506 Sq Ft, King bed, Oceanview, Furnished patio or balcony, Marble bathroom with whirlpool, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
Room Service
DINING
Secrets Capri Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 6 Restaurants at Secrets Capri Riviera Cancun:
La Riviera - Serving Int'l. & Mexican Cuisines - Breakfast(7:00-11:00am), Lunch(12:noon-3:pm), Dinner(6:00pm-10:00pm). Casual
Portofino Restaurant - Exploring the exotic flavors of the Mediterranean & italian cuisine Grappa provides a hostof mouthwatering mezze , exciting entrees & delicious desserts. Hours of service: 6:00 to 11:00pm. Dress Code: Formal
Cactus Club Taco & Ceviche Bar - Located beachside, the Cactus Club Taco & Ceviche Bar offers up various types of Ceviche and famous shrimp and fish tacos Cactus Club is open during the day with with a beach/pool dress code.
Oceana - With breathtaking views high above the resort's talcum-white beach, fresh gourmet seafood is presented in a quiet and romantic setting. Open for dinner from 6:30pm to 11:00pm. Dress Code: Casual. Additional charge for lobster.
Himitsu - A la Carte,Specializing in a fusion of Pan-Asian and Oriental delicacies. Open for dinner from 6:00pm to 11:00pm. Dress Code: Formal
Seaside Grill - Relaxed right on the beach, our beach bar and grill offers a la carte for breakfast and lunch, A la carte steak house for dinner, with a great ocean views, open 8:00am. to 10:00am, 11:00 am. to 5:00 pm. Dinner 6:30 to 11:00pm. Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pool aerobics, bicycle tours, snorkeling, beach and pool volleyball, darts, tennis, beach soccer, and shuttle to Playa del Carmen.
Nightly Activities & Entertainment:
Evening shows, Desires Music Lounge, piano and cigar bar, movies & sporting events on big screen on beach, bonfire paries and live music.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
7399 Recommend
7399 past Apple Vacationers would recommend Secrets Capri Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 9635reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Secrets Capri
BERNICE P.
Sep 15 2017
This was our second time at Secrets Capri. It is one of the older Secrets locations - my husband proposed to me in the gazebo in 2008 so it is a special place to us. Everything was wonderful with this stay with the exception of the pool. We still enjoyed it immensely but it is showing its age and really needs some repair on the floor tile. We were trying to play pool volleyball with some other visitors and several people commented how rough the pool floor was and to be careful. One young lady had to quit because she did cut her foot on a broken tile. This is unfortunate because Secrets Capri has one of the best beaches you will find in this area of multiple resorts. The food was great, service superb! We enjoyed our stay tremendously! If the pool were taken care of - it would be the perfect place!
Customer Rating: 

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Secrets Resorts Never Disappoint.
ELAINE S.
Sep 13 2017
We arrived early enough in the day where we could enjoy swimming, and all three meals. The resort is smaller than the other Secrets resorts but still very beautiful and clean. The service is excellent and we never in need of anything. The maid service was prompt and thorough. The food was very good excepts the desserts need work. The pool is beautiful and kept very clean. The swim up bar is something we enjoyed every day and the service there was also very friendly. All the bars were excellent as well with friendly staff and prompt service. The ONLY see I would suggest is having more entertainment where couples can slow dance. I've been to other resorts where small bands played in the lobby and patio nightly and couples were couples could enjoy a bit of romance. I only saw it at a cocktail party but it was only during pre dinner hours and no one would dance. All in all, this is my fourth Secrets Resorts stay. I've been to Jamaica, Punta Cana, and also the Silversands in Riviera. All excellent!! It's why I keep booking them.
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Honeymoon getaway
ADAM M.
Sep 11 2017
My wife and I honeymooned to Secrets Capri August 28th-Sept 4. We were impressed the moment we drove up. We really liked the small size of the resort. The food, oceanfront walkout room, service, spa was all excellent. We will definitely return to Secrets Capri!
Customer Rating: 

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Excellent-Good
TREVOR K.
Sep 08 2017
Our room was wonderful besides the fact that it rained really hard one day and the rain leaked into our room! The entertainment was always women in extremely skimpy outfits so it made some shows uncomfortable to watch. It really however was a great experience and we enjoyed ourselves. We wish we would have known that some restaurants required long pants because that limited some of our restraint choices which was unfortunate.
Customer Rating: 

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Needs some work
MICHAEL N.
Sep 04 2017
The staff was great, food good but the hotel itself and the pool need a overhaul.
Customer Rating: 

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Can't wait to go back!
RACHEL D.
Aug 23 2017
This was our first trip to Mexico and our first time staying at an all-inclusive resort and it was wonderful! The service was exceptional and everyone was so incredibly nice, they really seemed to go out of their way to make sure everyone was taken care of. We took several tours and were able to get a glimpse of quite a few other resorts as the vans picked up other couples in our group so I can say that this particular resort is definitely a lot smaller than most. However, that is one of the things we really liked about it! Everything is close so you don't have to walk far for dinner and it's not too crowded. We only had to wait for a table one night and the wait was only about 15 minutes. We really enjoyed this trip and would not hesitate to choose this resort again in the future!
Customer Rating: 

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Amazing
TOSHA W.
Aug 20 2017
We were amazed on a constant basis by the attentiveness and indisputable work ethic of the hotel staff.
Customer Rating: 

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Secrets Capri
ROBERT S.
Aug 17 2017
We have been to this hotel last year in 2016 and all was excellent. Went back this year and check in girl very unfriendly. Room we had this year all good but AC was bad. Last year very cold and cool, this year couldn't even sleep with a sheet on. All other staff, food, drinks, beach excellent.
Customer Rating: 

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Secrets Capri
JOHN R.
Aug 09 2017
The resort itself is beautiful and is situated right on the ocean. We really enjoyed the beachside service, however this resort is more relaxed than expected and seems geared for the over 55 age group.
Customer Rating: 

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Secrets Capri Riviera in Cancun
DEBORAH M.
Aug 01 2017
The hotel in general was clean but in need of updates. tiles in the pool needed repairing. Air conditioning in room was under par and almost non existent in common areas. Food was great as was the staff
Customer Rating: 

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BRADLEY B.
Jul 27 2017
Good hotel overall, the biggest complaint I had was I thought the hotel was very cheap with the food. Very small portions, charged extra for wines, very think cut steaks. Just a general cheapness overall with food.
Customer Rating: 

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TripAdvisor Traveller Reviews
Another great trip!
Chris H, Atlanta, Georgia
Thu Sep 21 06:56:35 EDT 2017
Had a great time. Smaller property, but we actually liked that. Never felt too crowded or like there wasn't something to do. Stayed on property most of the time. Would highly recommend for anyone looking for a laid-back experience. We'll be back!

Anniversary Trip
garyrichardm2017,
Thu Sep 21 06:26:09 EDT 2017
We had a wonderful time at the resort, this was my second time at the resort and I plan to return at the end of the year Beer drinkers bring coozie or Yeti cup The Spa was amazing, the package we bought seemed pricey at first but was worth every penny Roberto our concierge was great Omar the bar tender at the sports bar was very pleasant and did an awesome job

Don't expect too much
C C W, Toronto, Ontario, Canada
Wed Sep 20 18:49:27 EDT 2017
Came here for 5 days in mid July for a small vacay with a friend. Decor of the resort is ok, may need some updates. A la carte restaurants are not too spectacular. Buffet restaurant doesn't offer too much varieties. Evening entertainment is sub par. Staff on the other hand is quite friendly. The spa is away from the main resort which is fine however the entrance area to the hydrotherapy is extremely slippery. I almost fell and I saw a couple more guests almost fell as well. For the price that we paid, my friend should have paid a tiny bit more and instead stayed at the resorts (any El Dorado or Azul resorts by Karisma) where I have membership with.

Fantastic time!
Amanda C,
Wed Sep 20 17:07:45 EDT 2017
This was our first trip to Mexico and an all inclusive. I was a little unsure upon arrival because we booked an "ocean view" suite and to actually see the ocean you had to go out of our room, step off the balcony and crane your neck. The front desk of course offered us a better room for an addition $$ per night but my husband and I decided it wasn't worth it. We were soo happy that we kept our room. Who cares about the view, the pool is the main attraction. We literally floated on rafts and drank poolside every day except one. That day we reserved a cabana bed on the beach. The music was great, the other guests were great, the food was wonderful. Juan is an amazing bartended at the pool. He made up new drinks all day long and they were delicious. Hector from entertainment is hilarious and seriously must live there, he is there morning, noon and night. The resort was very clean, staff is everywhere and always willing to help. The buffet is probably the best during breakfast, not impressed with it for dinner. Portifino (the Italian restaurant) was delicious, hibachi was good and we loved the beachfront cafe for breakfast or a snack. The evening entertainment (Elvis, variety show) were a little cheesy but that may be normal for all inclusives? I'm not sure. Needless to say it was a wonderful and relaxing vacation. Would highly recommend it.

Very happy
baldy3115, Colorado Springs, Colorado
Wed Sep 20 14:52:18 EDT 2017
This was our 2nd trip here. We was just here 4 months ago. Just as happy the 2 nd time. Staff was great, food was great, good entertainment. Would recommend to anybody. Already scheduling a trip back. Thanks again for a great time.



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