Cancun

Secrets Capri Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2017.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean Front or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Capri Riviera Cancun, an adults-only, all-Preferred Club resort in Riviera Cancun, exudes Mediterranean charm and romance in a villa-style setting. Just 35 minutes from Cancun and five minutes to the shopping and fun of Playa del Carmen, this unique, concierge-style resort was designed to connect your mind, body, and soul. Intimate surroundings set the tone for achieving ultimate rejuvenation. Start the day with a yoga lesson or seaside spin class, indulge in soothing treatments at the Secrets Spa by Pevonia, or learn deep breathing meditation techniques, all at your leisure as part of your Unlimited-Luxuryģ stay.

Luxurious guestrooms and suites are designed to reflect the romance and charm of a Mediterranean villa, each featuring a four-poster canopy king-size bed (or two double beds), private terrace or balcony, full marble bathroom with Jacuzzi, complimentary mini-bar, and much more.
Savor international cuisine at any of five gourmet restaurants, complete with dishes to satisfy every taste. Delight in health-conscious, gourmet cuisine including gluten-free, sugar-free, vegetarian, and organic options. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6pm to 1am. (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in the Sea Turtle Protection program, as well as Planet Hour, Earth Day and monthly beach cleanup campaigns. Guests have the option of reusing towels and sheets. Behind the scenes, Secrets Capri Riviera Cancun uses treated water to irrigate hotel gardens, energy-efficient lighting, avoids chemical waste with laundry efficiency programs, and participates in a toner and battery recycling program. Additionally, this resort protects local flora and fauna and offers awareness programs and ecological tours to a preservation.

Find more information about Secrets Resorts & Spas.
Learn more about Cancun.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary.The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.


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HOTEL LOCATION
Ideally located between Cancun and Playa del Carmen and just a short 35 minutes drive south of Cancun International Airport. Surrounded by a string of sparkling beaches, Mayan archaeological sites and tropical coves.
Address: PUERTO JUAREZ, KM. 299
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-873-4
Toll Free Phone: 1-866-GO-SECRETS
Fax: 52-984-801-4881
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
1 huge 16,145 sq. ft. heated swimming pool with vanishing edge & sloping entry, outdoor jacuzzi, swim up pool bar
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Additional Charge
Other Sports: Archery, euro-bungee, golf cage, tennis clinic, Spanish lessons, salsa lessons
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of a Mexican Hacienda with a splash of Mediterranean flavor. 1,000 feet of beach & 71 acres of lush tropical foliage Beach: Sugary white sand beach stretching a 1,000 feet.
Total Rooms: 290
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults Only. No spring breakers. Musts be at least 18 years old to check in. Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
PREFERRED JRS OCEAN FRONT
679 sq. ft., Oceanfront, King, Sitting area, Terrace or balcony, Bathroom with whirlpool, Bathrobes/slippers, High speed internet, WiFi in lobby/room ($), Stocked mini-bar, Satellite TV, Safe, Coffee maker, Rollaways on request.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS OCEAN VIEW
603 sq. ft., Ocean-view, King, Sitting area, Terrace or balcony, Bathroom with whirlpool tub, Bathrobes/slippers, Hi speed internet dataport, WiFi in lobby, Satellite TV, Stocked mini-bar, Coffee maker, Safe, Rollaways on request
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS TROPICAL VW
570 sq ft, Tropical view, King bed or 2 dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed dataport ($15 charge per 24 hours), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
OCEANVW DEALOFTHEDAY NONREFUND
Ocean View. 1 king bed.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED 1 BED HONEYMOON STE
1034 sq.ft, King bed, Kitchenette, Living and dining rooms, Oceanfront furnished terrace with outdoor jacuzzi, Marble bathroom w/whirlpool, bathrobes and slippers, Satellite TV, CD/DVD, High speed internet (free), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE OCEAN VIEW
506 Sq Ft, King bed, Oceanview, Furnished patio or balcony, Marble bathroom with whirlpool, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE TROPICAL VIEW
474 sq ft, 4 Poster King or two dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($15 charge per 24 hours), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
Room Service
DINING
Secrets Capri Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 6 Restaurants at Secrets Capri Riviera Cancun:
La Riviera - Serving Int'l. & Mexican Cuisines - Breakfast(7:00-11:00am), Lunch(12:noon-3:pm), Dinner(6:00pm-10:00pm). Casual
Portofino Restaurant - Exploring the exotic flavors of the Mediterranean & italian cuisine Grappa provides a hostof mouthwatering mezze , exciting entrees & delicious desserts. Hours of service: 6:00 to 11:00pm. Dress Code: Formal
Cactus Club Taco & Ceviche Bar - Located beachside, the Cactus Club Taco & Ceviche Bar offers up various types of Ceviche and famous shrimp and fish tacos Cactus Club is open during the day with with a beach/pool dress code.
Oceana - With breathtaking views high above the resort's talcum-white beach, fresh gourmet seafood is presented in a quiet and romantic setting. Open for dinner from 6:30pm to 11:00pm. Dress Code: Casual. Additional charge for lobster.
Himitsu - A la Carte,Specializing in a fusion of Pan-Asian and Oriental delicacies. Open for dinner from 6:00pm to 11:00pm. Dress Code: Formal
Seaside Grill - Relaxed right on the beach, our beach bar and grill offers a la carte for breakfast and lunch, A la carte steak house for dinner, with a great ocean views, open 8:00am. to 10:00am, 11:00 am. to 5:00 pm. Dinner 6:30 to 11:00pm. Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pool aerobics, bicycle tours, snorkeling, beach and pool volleyball, darts, tennis, beach soccer, and shuttle to Playa del Carmen.
Nightly Activities & Entertainment:
Evening shows, Desires Music Lounge, piano and cigar bar, movies & sporting events on big screen on beach, bonfire paries and live music.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
7399 Recommend
7399 past Apple Vacationers would recommend Secrets Capri Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10176reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Secrets Capri Riviera Cancun, gorgeous hotel and resort
JEANNE P.
Jan 19 2018
We had a fantastic time at Secrets Capri, it is absolutely beautiful. However, mattresses were too "firm", didn't sleep well. Also, the room was advertised as having Queen sized beds, we really didn't think they were Queen. Seemed smaller like Full. Our room was missing the hairdryer, we asked 3 times for one as we didn't pack one. We upgraded our room a few days later and that room had one. Bad hairdo for a few days. Otherwise, loved the elegance and decor of the resort. It is absolutely spotless. The staff was plentiful, always smiling and saying Hola! The food was excellent although drinks were weak, even the predinner martinis, having 2, I felt absolutely nothing from them. I still would highly recommend Secrets Capri Riviera and would definitely go back again.
Customer Rating: 

Paradise!
KERRI C.
Dec 19 2017
We visited Secrets Capri for 5 nights and it was AMAZING! Our first trip to Mexico and an all-inclusive. We were blown away with how beautiful the facilities are and how friendly the staff is. The room was a bit musty smelling but I have heard that is common in tropical climates. The service at the pool was the best. Our poolside waiter was Roberto and we absolutely LOVED him. By the time our drink was gone, he was handing us another. I was a bit bummed with the service in our room. We only had incense 2 nights because he never replenished it. He didn't leave chocolates. We even tipped him morning and night. It was disappointing that we didn't get those cool towel sculptures either. The pool is way too cold. I understand it's cheaper not to heat it but it is uncomfortably cold. The bartender at the swim up bar was so awesome and entertaining. Speaking of entertaining, wow, the entertainment crew was so much fun! The service at the beach side restaurant seemed to hate their jobs. It was unfortunate because the view is great but the service is definitely lacking personality. The hotel is older so it is a bit dated and needing some repair but I will still recommend it and return ASAP.
Customer Rating: 

Had a great time, very relaxing.
JERILYN P.
Dec 12 2017
Great room and the service was excellent everywhere we went.
Customer Rating: 

secrets capri is a tropical paradise
FRANCIS S.
Dec 07 2017
This is a great place for adult trip if you want a restful - lowkey va ca. The entertainment staff is friendly but not pushy. Entertainment was much improved since our last trip 5 years ago. Beach is a gorgeous couple mile stretch of white sand. Lobby bar was great with Cesar doing some magic tricks, and very nice muscial entertainment each night. DO NOT buy upgrade to dinner shows, just do buffet. Not worth the extra money and service was slow for those who did upgrade the two nights of outdoor entertainment. Easy cab ride to town and golf. Spa was really nice!! Bit overpriced but they have daily specials so use one of those. My room was first floor beachfront, well worth the extra money. I have never seen such a meticulously kept beach. Palapas go quick so get up early and throw a towel on a chair to reserve. We love this place and will certainly return!
Customer Rating: 

Loved Capri
JEANETTE G.
Nov 30 2017
This was our 2nd visit to Secrets Capri. We loved our Ocean View room (265), the food was amazing, and the staff were top notch!
Customer Rating: 

SHAUN K.
Nov 27 2017
Check-in was non informational and we had to figure out how and where to get to our room. After we declined the sales pitch to look at the secrets brand they left us to figure things out on our own. Food was really bland.
Customer Rating: 

Secrets is the best all inclusive adults only chain.
JOHN J.
Nov 11 2017
We had a wedding party of 28, 14 rooms. Everybody was very pleased with our vacation experience.
Customer Rating: 

Would highly recommend this resort!
KATHERINE L.
Nov 02 2017
We booked this trip for a quick 3nights birthday vacation and we had such a great vacation. The resort is smaller and I loved that everything was near by and we didnít need a golf cart to get to dinner or the beach. It was easy to go from drinking at the pool bar to relaxing on the beach. The service was wonderful at the pool, beach and the restaurants. We chose this resort specifically because they called out that they have gluten free options. Iím used to being disappointed with the gluten free options available, maybe it was my low standards but I was really happy with the knowledge the staff had at the restaurants. I also feel the need to call out how amazing the beach was! Not a stone in sight, itís smaller beach but well groomed and easy to walk into the ocean to cool off.
Customer Rating: 

A great resort
MARYVONNE M.
Oct 25 2017
The only complaint I have is I didn't want to leave the resort.
Customer Rating: 

Fiesta Mexico - Group Vacation! Excelente!
JONATHAN D.
Oct 06 2017
Absolutely no complaints. The service was top notch, the food was incredible and the resort as a whole was fun & friendly. My only disappointment was related to the beach, or lack there of. This is not a beach I would recommend swimming, which was a let down for me personally, but did not at all affect my week. The pool, staf & activities provided more than made up for lack of beach. We did determine that the pool was going to be upgraded, which would only improve the experience. Apple group alone, made me feel incredibly safe, which is important to me Our group of 8 people all agreed we would visit this resort again!
Customer Rating: 

Secrets Capri 9/17
TERRY B.
Sep 30 2017
The hotel was beautiful. Air conditioning in all common areas was very poor to almost non-existent. It was extremely HOT outside & only in our room could we actually cool off. The pool has walk in areas at each ends & steps in the middle. There were MANY broken tiles & I cut my foot on one of them. I talked to other guests, also sporting band-aids The walk-in's were extremely slippery/slimy and dangerous. We saw MANY people fall & fall hard. The pool seemed to lack much, if any, chemicals to prevent that slimy feel on the bottom. I got sick the second day from the food at the Sea Side restaurant. I had the salad bar & cerviche. This hotel, at this point in time, is NOT a 6 Golden Apple facility.
Customer Rating: 

TripAdvisor Traveller Reviews
25th Anniversary Trip
texasgirl26, Azle, Texas
Mon Jan 22 12:21:31 EST 2018
Still in AWE! Secrets Capri is Fantastic! We had an amazing 5 day stay~ Our View was perfect, upgrade to Ocean view, its worth every penny~ simply breathtaking! (rooms 303-306) the rooms are very clean, on the smaller size from a few other resorts I've been too, but big enough for 2 - you're not living there in your room!! The food was great, Hibachi was outstanding, Oceana calamari is off the chart!! Fish taco's at the beach grill are fantastic! Excellent drinks, great service~ TIP your servers its goes a long way, they deserve it and you are treated like Royalty!! We had our bed decorated each evening, rose petals & chocolates - turn down service & room service is top notch! The Spa was fantastic, Wendy & Ana know how to give a great couples massage. The beach is beautiful, not gigantic but perfect in my eyes. The pool water was chilly, the hot tub was perfect. Entertainment was okay- the DJ played very little American music, it seemed as if some of the staff came to dance each evening around 10pm which is when the music changed to all Latino. Pool tables, dart boards, ping pong, jenga & card games all in the sports bar! Coco Coffee bar was great. & pretzels are outstanding! The Lobby bar made AWESOME Mango Martini's, try one!!! I could go on & on .....I can't say enough about Secrets Capri other than you won't be disappointed! I've been to 8 other resorts(3 secrets)and this one is at the top of my list as a favorite, I can't wait to return! I highly recommend it!!

LOVE LOVE LOVE
Lexy H, Cleburne
Mon Jan 22 09:49:31 EST 2018
We are lovers of Cozumel and went here to Playa with a group of friends and it was great!!! Still love my Cozumel but would definitely go here again!!! The rooms were roomy and comfortable, the staff were helpful and friendly and not overbearing. The food was delicious and had a great selection. The resort was only 15 minutes from 5th street for shopping.

Secrets Capri
Tehmuras Erach P, Hidden Valley Lake
Mon Jan 22 08:16:43 EST 2018
Very well cared for intimate resort. The staff is exceptionally helpful and attentive. They make it easy to plan outings, make reservations, etc. The shows were really fun. There were several restaurants offering a variety of food choices.

Wonderful vacation!!
lynda62234, Collinsville, Illinois
Mon Jan 22 07:58:00 EST 2018
My husband and I stayed here last week celebrating our wedding anniversary! It was absolutely amazing, beautiful resort! Everyone was so friendly and welcoming. Service is excellent everywhere. Our favorites were: the Hibachi Dinner with Umberto! best meal of the week; Bar tenders at the pool bar and beach bar were perfect and so friendly; Service on the beach excellent; Yoga in the morning so relaxing; Our room was amazing and very comfy; the beach was the prettiest one in the area because we walked along and saw others that were not as nice; The Elvis impersonator and "Bob" the comedian and magician were our favorite shows; Our only complaint would be that the pool is advertised as heated and it is not. Apparently it has been broken for several years so they need to fix it or take it out of their advertisement

Wonderful resort
reddy2goGarner_NC, Garner, NC
Mon Jan 22 07:11:05 EST 2018
This resort is beautiful! The rooms are very nice (we had a Jr suite, poolside) and it has a beautiful beach area. There is dining on the beach for breakfast and lunch, and there is a lunch buffet offered daily poolside. All of the restaurants were exceptional, we really enjoyed the steak house and Cactus Grill. All of the staff (wait staff, entertainment, desk, bartenders, housekeeping, etc) were all very nice and professional. A few negatives were they offer special evening dinners with entertainment, but to reserve a table you have to purchase a bottle of wine (30+), But overall we had a wonderful time, never wanted for anything. If you feel like exploring, walk down the beach to the left. Walk past several other resorts and you will come to a beautiful inlet area where you can swim, and for a fee, they have kayaks for rent ($30 per kayak for us) to go into the mangroves and a Cenote, very pretty... we loved it! They do have kayaks at the resort for no fee, but you can only take them out in the ocean area near the resort. Would definitely go to Secrets again!



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