Apple Vacations Traveller Reviews
Review of Golden Parnassus
The beach was effectively closed in front of the hotel. The red flags were up all week.
A few days in paradise!
Definitely a resort we would return to. However , Alan the Apple rep at the hotel was never there in the afternoon at his scheduled time and the one morning we wanted to book an excursion he was over two hours late. Great bar service. All the staff was super friendly
The water was shut off twice without warning
The water was completely shut off twice while staying there without warning. So we couldn't take a shower or use the restroom. We heard that it was a scheduled shut off that they do it every month. My suggestion was to notified the guest the night before or we could be prepared for it, either by speaker announcement or posters everywhere.
Our 6th time at Golden Parnassus
We have gone to Cancun every year for 20 years and the fact that once we went to this resort we have chosen to return year after year speaks for itself. The staff is wonderful. Quality of food great. We love this place.
The service is excellent.
Golden Parnassus worth a visit
I was recommended the Golden Parnasus adult only resort by a friend. She expressed how friendly and excellent the staff at the resort was. After my visit to the resort I 100% agree with her. The staff was awesome!! They were so nice and went out of their way to ensure that my wife and I had a fabulous time. The resort is not a 5 diamond resort, but is a resort with 5 diamond staff. I would highly recommend a visit to this resort. You will see for your self why so many people continue to come back to it. I for one will be one of those returning to the Golden Parnassus. I have nothing but excellent things to say about my trip their.
The hotel needs a lot of TLC. The employees were excellent and were right there when you needed something. the food was good but needed more options on food choices.
First Time Stay
I thought the property was very nice. It was my first time staying here with my family. The food was excellent and the staff was very accommodating. However, at check-in, the resort need to be more accommodating with guest (i.e., provide a temp room to bathe and change into comfortable clothing) instead of having them sit in the lobby 2+ hours waiting for their room assignment. In addition, with the pool being down for repair, there should have been music and more activities on the beach for the guest.
Golden Parnassus Cancun
Overall my hotel stay at the golden Parnassus was okay. The only issue was I wished Apple Vacations would have specified that golden Parnassus was not air conditioned throughout the hotel. It was extremely hot in the lobby area and in Paradise which was the International Buffet. The fact that check in was at 3 p.m. and I arrived around 12 p.m. was brutal because I had to suffer in that extremely hot lobby for 3 hours. So Apple Vacations definitely should have testified in the description of the hotel that it was not centralized air conditioning. My favorite waiter is was Julian who worked in Paradise, Jesus who was the bartender at the beer gardens and Daniel who was a waiter at shangria.overall it was a good time.
Good but not Great
Hotel needs a renovation in a bad way, pool cut my feet, paint is peeling and tiles are broken everywhere. The the staff was amazing as well as the food.
The staff was there for us in our time of need..
I read the reviews for this hotel before booking our trip. I am grateful I didn't give much value to the negative comments or reviews. The restaurants were good, never waited for a table. The tiki bar with Jesus every evening was a great time. I enjoyed the excerise classes in the pool.
However, our 4th day into our vacation my husband has a heart attack. The medical staff was there immediately. Ambulance arrived shortly after my call for help. The concierge was amazing, sitting with me at the hospital to make sure I didn't need anything.
My review would have been great before our emergency but I will not stay anywhere else in Cancun.
TripAdvisor Traveller Reviews
The best in Cancun and great price.
I recently had my first experiences at this amazing hotel. First and foremost the staff is what makes this your best choice for Cancun. This is an adults only without the wild adults only expected hotel. There is plenty of fun and an amazing atmosphere. The small scale size of this resort created the ability to get to know a lot of the visitors here. The food is amazing. There is one thing that speaks volumes about this place and that is the amount of return customers. The friends we traveled with have been 12 times. We met people who have been there over 20. Several couples had been there 10 plus times. I will be going back and often.
I had a wonderful time at the resort what a beautiful place people were pleasant and very nice. We felt like being around family everyone made us feel so comfortable and we didn't even want to leave. lol I would definitely come back me and my friend.
staff were awesome, food, pool, bars all good. Would like to have some more evening events, a quieter room at night. The A/C did not work well in our room and the room smelled musty until we turned off the A/C.
Golden Parnassus amazing
This hotel was an amazing experience and i would personally recommend it. The five restaraunts were all amazing and the staff were amazing. The hotel is central to all amenities and the town center. The temperature was 30°C everyday. I cant wait to book back for next year.
Our 7th return to our Home Away from Home
We just returned from a quick 5 day/4 night stay to our favorite location in Cancun - The Golden Parnassus. This was our 7th trip in 5 years. We've already booked our 8th trip for October. We were greeted with hugs and kisses from our extended family; Gamma, Samuel, Jesus, Carlos, Maria and many others. The hotel is always clean and the staff are amazing. You won't be disappointed. Give The Golden Parnassus a try.
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