Cancun

Catalonia Riviera Maya Resort & Spa


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All Inclusive    

The all-inclusive Catalonia Riviera Maya Resort & Spa is located on the white sand beaches of Puerto Aventuras, just 50 miles from the airport. This is a tourist development that boasts a marina for yachts, a golf course, restaurants, and dolphin tanks, all within easy reach of the main Riviera Maya attractions including Tulum, Xel-Ha, and Xcaret.

The hotel's 415 rooms are known for their spacious layouts and beautiful Mexican-Caribbean decor. The terraces and balconies are an essential feature enabling one to feel the soft Caribbean breezes, even while in bed. From the rooms, you can fully enjoy the Caribbean experience.

Near the pool and next to the sea, there is a wonderful place for refreshments and snacks. Five theme restaurants and seven bars offer variety, quality, and great service. Discover authentic Mexican cuisine or savor the best of international cuisine. You will also enjoy the theme restaurants: Asian cuisine, Steak House, Creperie, and more! In addition, you can choose from a wide range of Caribbean cocktails, refreshments, juices, and snacks.

The resort offers everything from aquatic sports, relaxing massages and live music to extraordinary views in unforgettable locations. Five pools are located next to the sea, with Jacuzzis for those looking to relax. The Alegria Spa offers a full range of spa services (fee) for you to enjoy, and the privileged setting of the hotel offers you the opportunity to try out several championship golf courses. There is also a children's area. Have fun in the water or relax with a cocktail under Caribbean palms or at the poolside bar!

The hotel's staff is made up of a complete team of professionals. Their mission is to ensure that you have a fantastic vacation, and they will do everything possible to ensure that you do! Additionally, the resort also holds Travelife Gold Certification, which shows a commitment to protecting the environment and promoting sustainability.

Find more information about Catalonia Hotels.

Learn more about Riviera Maya.


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HOTEL LOCATION
Situated in the peaceful ambience of Puerto Aventuras, in the heart of the Mayan Riviera, this resort is 50 miles south of the Cancun International Airport.
Address: LOTE 1, MANZANA 18/PLANO 2 XCACEL A
PUERTO AVENTURAS
QR

MX
Local Phone: 984-875-1020
Toll Free Phone: 877-251-0376
Fax: 52-984-877-3312
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (Playa del Carmen)
Pools
Number of Pools: 5
Outdoor Pools: 5     
The hotel offers five outdoor swimming pools featuring a swim-up bar, scuba lessons & pool volleyball. As of 1/1/2018 1 of the 5 pools is exclusive to Privileged clients.
Golf: NEARBY
Puerto Aventuras Golf Club - Just 5 minutes walking from the hotel. Golf course in not part of the hotel.
The Puerto Aventuras Golf Club features a 3,255 yard course designed by Tomas Dehmann.
Holes: 9
Green Fees: Fee requred.
Cart Fee: Fee required.
Caddy: No
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Free during day
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Other Sports Available
Bicycles: Additional Charge
Other Sports: Volleyball, Basketball.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The hotel offers a particular architecture style with some Polynesian influences. There are two room buildings and eight villas. The thatched roofs, bamboo, and rattan decoration create a fresh Caribbean atmosphere. Beach: This property is situated on an unspoiled sugar white beach along the crystal clear waters of the beautiful Mexican Caribbean. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 415
Year Opened: 2000 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No unaccompanied Springbreakers or unaccompanied Summer Graduates!! At all other times of the year, guests must be at least 18 years old to check in. Casual dress attire is required for dinner dining in a la carte restaurants. No smoking in rooms & pets.
ROOM TYPES
PRIVILEGE HONEYMOON SUITE
Honeymoon suite includes one king bed with a canopy, a private terrace with a plunge pool, special decoration for honeymooners, welcome amenities, a couples massage, and much more. Guests also receive Privileged amenities and services.
1 King Bed Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
STANDARD GARDEN
Guestroom includes one king bed or two double beds, a balcony or terrace with garden views, a full bathroom with courtesy amenities, and a minibar.
1 King Bed or 2 Twin Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
PRIVILEGED FAMILY SUITE
Family suite includes a bedroom with two queen beds, a separate living room, a walk-in closet, and a private balcony or terrace with a duplex bath tub. Privileged amenities include 24-hour room service, exclusive access to a lounge, and more.
2 Queen Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
PRIVILEGE COMFORT ROOM
Guestroom includes one king bed or two double beds, a full bathroom, a privileged location, and a balcony or terrace. Room also features a minibar and the exclusive facilities and services available for Privileged Guests.
1 King Bed or 2 Twin Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
PRIVILEGE SUPERIOR ROOM
Superior room includes one king bed or two double beds, modern decoration, a full bathtroom, and a private balcony or terrace. Privileged guests also enjoy 24-hour room service, a welcome cocktail, access to a private lounge, and more.
1 King Bed or 2 Twin Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
PRIVILEGE SUITE
Suite includes a bedroom with a king bed, a complete bathroom, a walk-in closet, a separated living room, and a private balcony or terrace with a duplex bath tub. Guests also enjoy Privileged amenities and services.
1 King Bed Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
SUPER SAVER
Super Saver includes one king bed or two double beds, a balcony or terrace with garden views, a full bathroom with courtesy amenities, and a minibar.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Jacuzzi
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
SUPERIOR PRIVILEGE OCEAN VIEW
Superior room includes one king bed, modern decoration, a full bathroom, and a private balcony or terrace with ocean views. Privilege guests also enjoy 24-hour room service, access to a private lounge, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite

OTHER INFO
Privileged amenities: Private lounge; privileged reception with concierge service; 24-hour room service; privileged check-in area; welcome cocktail; privileged guest ID; one day free access to wet spa areas; 10% discount on massages or any spa treatment
DINING
Catalonia Riviera Maya Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Coupon system for a la carte dining. Number of coupons depend on length of stay.
There are 11 Restaurants at Catalonia Riviera Maya Resort & Spa:
Beach Bar - On the Yucatn Beach side of the property, accessible to all clients.
La Creperie - Salty and sweet crepes, served a la carte. Informal dress code.
Terrace Tapas Lounge - A la carte restaurant serving delicious tapas specialties. Only available for Privileged guests. Dinner only. Casual dress code.
Bamboleo - Snack bar next to the pool. Open during the day. Informal dress code.
Mikado - Asian with Teppanyaki a la carte restaurant. Open for dinner. Casual dress code.
El Mercardo - International buffet-style restaurant with theme dinners. Open for breakfast, lunch, and dinner. Informal dress code.
Bamboleo - A la carte steakhouse and grill. Open air restaurant. Open for dinner only. Casual dress code.
La Brisa - International buffet in an open-air restaurant. Open for breakfast, lunch and dinner. Informal dress code.
Los Alebrijes - A la carte restaurant serving authentic Mexican cuisine. Open for dinner. Casual dress code.
Pure Bar - On the Riviera Maya side of the property, exclusive to Privileged clients.
Bellavista - A la carte restaurant serving Italian cuisine. Open for dinner. Casual dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Tennis, archery, football, aqua aerobics, dance classes, non-motorized water sports, snorkeling, kayaking, weekly beach party
Nightly Activities & Entertainment:
Indoor theater featuring live shows and nightly entertainment. Disco.
CHILDREN'S PROGRAMS
Kids' club with specialized staff.
Applicable Ages: 4-12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Children's Pool
Advance Notice for Babysitting: Yes
Rollaways and Cribs are available on request at no extra charge

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1393 Recommend
1393 past Apple Vacationers would recommend Catalonia Riviera Maya Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10012reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Just perfect for our family!
ERIC G.
Apr 21 2018
The best part of this hotel was the friendly staff. They were wonderful. The food was far better than we expected, given other reviews. We had delicious meals every time! The Spanish restaurant was fabulous and the Japanese restaurant is so good and such a show! The rooms are modest but fine. GREAT beds. Very comfy. The beaches were great for our daughter to swim and snorkel and play in the sand. The dance classes and entertainment at the pools were fun and not obnoxious. We just had a blast!
Customer Rating: 

TEST
A relaxing stay at the Catalonia Riviera Maya
MICHAEL G.
Apr 18 2018
We had a wonderful time at this resort. The staff and services were great. Upgrading to the Priveleged Package gave us a lot more benefits and some exclusive benefits like the Pure Chill Bar, pool, and beach areas as well as the B Loved organic food restaurant. A week was just not enough to take advantage of all that this resort has to offer. We would definitely stay here again!
Customer Rating: 

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You get what you paid for
NICHOLE R.
Apr 16 2018
my friend and I selected this as it fit the timeline we needed, and was in a price that we could afford. Ive been to other all-inclusives in this area, and this one was OK. You were allowed to go to a sit down dinner twice if you were there for at least 3 to 4 nights, buffet was OK but it got boring. At one point in time our key cards didnt work and I lock it was 11 oclock at night and it took four times going up to the front office to get someone who knew what the heck to do to get us in the war room which included changing the batteries in our door. The drinks were OK, however if you wanted certain upgraded things and certain services you need to pay for privilege which we did not. The beach was heavily overran by seaweed, that the hotel tried to keep up on. If the hotel invested in a John Deere tractor and some other attachments they would be able to clear the sea weed a lot quicker than people shoveling with a pitchfork into a plastic bag. We chose the group transportation that comes with Apple vacations, which on our last day made us leave for an a half hours before plane flight if the hotel invested in a John Deere tractor and some other attachments they would be able to clear the sea weed a lot quicker than people shoveling with the pitchfork into a plastic bag. We chose the group transportation that comes with Apple vacations, which on our last day made us leave for an a half hours before plane flight.
Customer Rating: 

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ok
BRADLEY A.
Apr 04 2018
The hotel was clean and we had no room issues. I did overhear numerous others having room/shower issues. The biggest downfall was the food. It was the same buffet every day. There was no variety in the food choices. It was the same food every day. I liked that the la cart restaurants did not need reservations and their food there was good. I wouldn't stay here again due to the food. the rest of the resort was fine.
Customer Rating: 

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Would never stay there again
CHARLES B.
Mar 09 2018
We are an older couple and we were placed on the 3rd floor with no elevator service near us. The service from apple was terrible. We will not use apple again
Customer Rating: 

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Quick get away
BARBARA M.
Mar 08 2018
Enjoyed a quick visit. The rooms were mediocre compared to the rest of the facility. They could definitely use upgrades/repairs. The staff was very attentive and friendly. Didn't have any issue with finding chairs either by the pool or beach. The food was delicious.
Customer Rating: 

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Opinion
PIOTR B.
Feb 27 2018
Niece place to stay but we have few unexpected situation - room was next to bar with the music ....ask for different room - my kids toys has been stolen, no one came to apologies or take effort to find -all inclusive but not have access to all bars ect., required to upgrade (exclusive)
Customer Rating: 

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DAVID R.
Feb 08 2018
Not sure why the hotel was short on washclothes which made it difficult to clean your face, etc. Appreciated that the loud music stopped at 11:30 pm each night -- very annoying when trying to sleep. TV coverage (in English) on NBC switched back and forth between Florida and Pennsylvania stations ???
Customer Rating: 

TEST
Good resort; excellent staff
DAVE B.
Feb 07 2018
This was a 4-star resort, and I'd say that's accurate. The bar staff and servers were certainly 5-star. Refilled drinks before they could get empty.
Customer Rating: 

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Poolside entertainment
SCOTT S.
Nov 09 2017
Poolside staff lead games were too loud and too long. You could hear it on the beach so it was not relaxing for me.
Customer Rating: 

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Nice All Inclusive Resort
BRITNEY H.
Oct 09 2017
Nice place although they had lots of construction going on. I feel like I should have been made aware of this and moved to a different villa. Long waits at some of the restaurants, but the food is all good so it was worth the wait. Clean beaches although there is a lot of seaweed (that does get cleaned up in the morning). Make sure you bring water shoes to get in the ocean as it is very rocky for the first 50ft or so. Overall would go again and recommend when they are not doing major construction.
Customer Rating: 

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TripAdvisor Traveller Reviews
Dream honeymoon!
oscareviewer2190, London, United Kingdom
Thu Apr 26 15:11:55 EDT 2018
Catalonia resorts made our honeymoon unforgettable. We will always keep our lovely memories. The resort is fully accessible, many pools, restaurants.... our favourite “La Brisa” with a large buffet for perfect breakfast, lunch and dinners. The all inclusive option is the best especially if you want to drink and eat as much as you want. The hotel is located inside Puerto Aventuras which is totally secure. Around all amenities and very close to Playa del Carmen. Will go back promise!

Catalonia Yucatan beach fantastic
carolhunter1974, Glasgow, United Kingdom
Wed Apr 25 18:57:49 EDT 2018
Me and my husband booked a fortnight stay from Scotland. What can I say fantastic resort staff very friendly and entertaining! Felipe at the beach and tequila bar is brilliant he always attends to you promptly he has made our holiday! The Japanese restaurant was ever so entertaining and delicious the cook was fabulous and company was great would also recommend the steak house that was fantastic! Was not so keen on the Mexican, the Italian was good but small portions. Buffet was convenient when wanting a quick feed always something for all. The crepes were really nice alrhough some of the staff there were quite rude and the T bar staff were not as nice as the beach and tequila bar! All in all I would definitely recommend and come back in a second! It is a fantastic resort absolutely loved it! We did not upgrade to privileged although did think about it but felt no need as it was fantastic anyway 😊 go home on Sunday don’t want to leave 😂

Holiday in Riviera Maya
annette186334, Leicester, United Kingdom
Wed Apr 25 07:36:28 EDT 2018
I was a little dissapointed by the accomadation to be honest. The quality was more 3star than 4. We didn't seem to have much lighting in the room which was frustrating when trying to apply my make up. I had trouble getting the shower to work also and then when it did finally work the water was cold. I did report this. The temperature was sorted out but I still found the shower very difficult and a bit sporadic. The bed was very clean and comfortable though. The food was pretty good. We found going to the El Mercado very pleasant and spotlessly clean. The steakhouse also exceptional, but the Italian extremely dissapointing. We waited ages for our food and when it came the risotto was sticky like glue and the beef was just like a pile of fat on my plate, it really was disgusting. Now I know we were in Mexico not Italy, so why have an italian restaurant if you can't serve Italian food? The entertainment was superb, fab talented dancers and the animation team amazing, so upbeat all the time. I didn't get all their names but Mitzi and Tony, certainly stood out with their fun loving personalities, and the beach party that they organised were great fun Unfortunately the beach although lovely sand gets covered in lots of seaweed, which I don't like. The staff removed it as often as they could, but it's a shame as well as rocks in water, that you can't do anything about There is also a chance to upgrade for a few hundred pounds which creates that bit of them and us situation I found some of the staff to be a little bit miserable, men and women, certainly. Not much customer service especially n the bars. A smile doesn't cost anything Apart from all of the above, the holiday was quite relaxing but I would recommend booking the trip to visit the cenotes, quad biking and zip wiring through the jungle, fantastic fun. The weather was amazing also

April Vacation
cstuhlmi, Edmonton, Canada
Tue Apr 24 19:09:54 EDT 2018
Beautiful resort. Amazing people (Filiberto and Louis at the Tequila bar are two of the kindest, most professional, and most hilarious people we have ever met). Rooms are a little outdated, but very comfortable. The pools and common areas were perfect, entertainment was great, food was terrific (yes, even the buffet!), the drinks were plentiful, the atmosphere was both relaxing and exciting, and the tours (we visited Tulum and Playa Del Carmen) were informative and fun. We had issues with flooding in our ground-floor room on the second morning of our week-long stay. We woke up to flooding in the bathroom - water was rushing through the vent in the wall, presumably from the unit above ours. It took a while to convince staff to help with this issue, but once our room was cleaned and staff saw the extent of the problem, we were quickly moved to a different room. Overall, we really enjoyed our stay. This place is located in a wonderful spot, and we felt safe and secure throughout our vacation. Would absolutely recommend, and hope to return in the future.

5 nights was not long enough
outdoorsman1271,
Tue Apr 24 16:37:22 EDT 2018
Overall good experience. One problem with one of the theme restaurants and did not feel staff did much in relation other than try to give an excuse and consider that a solution. Took away from the positivity of the trip.



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