Cancun

IBEROSTAR Paraiso del Mar


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All Inclusive    

Exceptional Values!
Honeymoon:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/17).

IBEROSTAR's Premium Collection: IBEROSTAR Paraiso del Mar is a luxurious 24-hour all-inclusive resort on a spectacular stretch of white sand beach. With its grand, impressive Mexican decor, this luxurious colonial-style resort will leave you in awe as soon as you step in to the reception area. Accommodations are contained in eleven three-story bungalows surrounded by 35 acres of lush tropical gardens, and each room has a balcony or terrace. A tram runs throughout the complex to transport guests around the facilities.

Discover a slice of Eden in flourishing gardens with a never-ending pool weaving through the contours of the resort like a tropical lagoon and creating a fantasy that adults as well as kids will love! The IBEROSTAR Paraiso del Mar Hotel offers one of the largest pools in all of Riviera Maya- over 3,280 feet in length! Its white sand beach is one of the best in all of Mexico.

Scuba diving enthusiasts will love the convenience of the five star PADI and SSI diving center offering excursions to the treasures of the Caribbean reefs (fee). Play a game of tennis, work out in the gym or just relax in the Jacuzzi while the little ones are entertained and supervised in the mini-club. Sports aficionados who enjoy the great outdoors will be impressed by the IBEROSTAR Paraso del Mar's extensive list of sports and leisure offerings. Enjoy great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course.

Enjoy appetizing specialties from Mexican fare to international cuisine. Choose from seven specialty restaurants ( la carte dining restrictions apply) connected by walkways over lagoons near the open-air lobby. Additionally, the abundant buffet offers delectable choices. For casual diners, there's the grill/snack bar, the ice cream parlor and the daily beach barbeque! Ten bars and lounges offer tropical spirits to your heart's content, while teens can enjoy their own disco. At night, enjoy live entertainment in the theater.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.


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HOTEL LOCATION
This resort is located on Playa Paraiso in the Riviera Maya, about 20 minutes north of Playa del Carmen and just below Pue rto Morelos. It is approximately 15 miles away from the International Airport, and just half an hour's drive from Cancun
Address: PUERTO JUAREZ KM 309
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 52-984-877-2800
Toll Free Phone: 1-888-923-2722
Fax: 52-984-87-728-13
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (20 km)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
The impressive fantasy pool integrates various other pools into a large river setting. There are 3 open-air jacuzzis, a scuba clinic, sun loungers, sun terrace and 3 swim-up bars everything you need for a truly complete holiday.
Golf: ONSITE
PD Dye course design. Par 72
Holes: 18
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Basketball, Ping Pong, Billiards, Table Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
IBEROSTAR Paraiso del Mar is a luxurious All-Inclusive resort consisting of eleven 3-story bungalows in perfect harmony with the surrounding environment. Bungalows are surrounded by 35 acres of lush tropical gardens. Each room has a balcony or terrace. This fantastic luxury resort features top quality dining in seven spectacular specialty restaurants (plus an international buffet and beach grill). Electric train drives around property. Beach: The resort is situated on a 3/4 mile stretch of fine, white sandy beach along the transparent watersof the beautiful Caribbean. Enjoy a non-motorized watersport, relax in the comfort of a sun lounger,or visit the 5-star PADI SSI Dive Center. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 388
Year Opened: 2000 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Ala carte restaurants: 3 reservations for 7 nts stays. Dress code: long pants for men.
ROOM TYPES
STANDARD FAMILY ROOM
Connecting bedrooms, one with two double beds and one with one king. Room also features a private balcony with garden views, a fully-equipped bathroom, a minibar, complimentary access to the Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR STANDARD ROOM
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, a private balcony or terrace with garden or jungle views. This room is located by the beach and pool and includes access to the Spa Sensations wet areas.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN FRONT
Spacious guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with oceanfront views. Room also features a minibar, complimentary access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR JUNIOR STE OCEANFRONT
Spacious guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private terrace with oceanfront access. Located on the ground floor, this room also features a minibar.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Spacious room also features a minibar, complimentary access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD ROOM
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Room also features a minibar, a ceiling fan, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
DINING
IBEROSTAR Paraiso del Mar features 1 meal plan options:
All Meals, Drinks & Tips-FULL-3 nts receive 1 dinner reservation, 4-6 nts receive 2 dinner reservations, 7-9 nts = 3 dinner reserv., 10-11 nts = 4 dinner reserv.
There are 7 Restaurants at IBEROSTAR Paraiso del Mar:
El Mercado - An International buffet restaurant with gourmet show cooking. Open for breakfast, lunch, dinner, and late night snacks. Casual/formal dress code.
El Puerto - Open air a la carte restaurant serving grill and steak specialties. Men are requires to wear collar shirts and dress slacks and proper foot wear.
El Rodizio - An a la carte Brazilian restaurant, elegant dress and reservations are required, men have to wear slacks.
El Hashiru - An a la carte Japanese restaurant, elegant dress and reservations are required. This is a non-smoking restaurant. Men are requires to wear collar shirts and dress slacks, proper foot wear
La Dorada - An a la carte Mediterranean restaurant serving mainly fish and seafood specialties. Reservations and dress code required.
La Hacienda - An a la carte Mexican restaurant, elegant dress and reservations are required. Men are required to wear collar shirts and dress slacks and proper footwear.
El Faro - Lunch buffet featuring Mexican appetizers and a la carte steakhouse restaurant for dinner. Reservations required for dinner. Formal/elegant dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance classes, Spanish lessons, Volleyball, Basketball, Football, Olympic Games, Aerobics
Nightly Activities & Entertainment:
Nightly entertainment with a live band and professional dancers, Weekly Theme Parties, Theater Bar and Night Club.
CHILDREN'S PROGRAMS
Lucy's Kid's Club offers supervised activities from 10:15 a.m. to 5:00 p.m., plus a children's pool and kiddie disco from 8:00 p.m. to 8:45 p.m.
Applicable Ages: 4-12 year old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
13809 Recommend
13809 past Apple Vacationers would recommend IBEROSTAR Paraiso del Mar to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4747reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great Vacay - Friendly Staff & Beautiful Property
ALEXANDRA A.
Sep 19 2017
This was my first time to Mexico and I was not sure what to expect but the reviews of Iberostar Paraiso Del Mar seemed good and my boyfriend and I were looking for a budget-friendly vacay. I will start off by saying that this is a great choice for those like us who are "ballin' on a budget" - you get a lot of value for your money with the beautiful resort, nice rooms, and amazing service. Other highlights of our trip included the amazing bartenders who all went out of their way to make sure we had plenty to drink and that our drinks were made the way we liked. The entertainment team did a great job organizing fun activities during the day - we had a blast playing pool volleyball, horseshoe games on the beach, and even lost terribly at the beer chugging contest! The shows at night were a lot of fun too - we saw a "Dancing through the decades" show with music from the 70s, 80s, and 90s as well as a very entertaining magic show our last night. The only things that I took points off the review for are the far distances required to walk to the pool, beach, lobby, etc. - we were in building 1600 and were fairly close to the pool but had a 5 minute walk each way to the lobby or beach and I would have liked if everything was a bit more central. That being said, the grounds are immaculately clean and we saw so many cool exotic animals during our walks such as flamingos, lizards, swans, peacocks, and coatis (my favorite!) so that made up for the long walks. The food was hit or miss - the buffet wasn't bad for the most part, it really just depends what you get. We tried the Mediterranean and Brazilian a la carte restaurants but accidentally missed Japanese due to a long nap after a few too many Bahama Mamas our first night! The Mediterranean was just okay - the lobster I had was very dry but the steak was pretty good. We really enjoyed the Brazilian and enjoyed all of the options available to try - I stayed away from the cow thyroid but the BF was more adventurous! I had read good reviews about the Japanese restaurant so we are still both kicking ourselves for missing it. Overall, we had an amazing time at this beautiful resort and would recommend it for the price we paid. The staff was all super friendly and is devoted to making sure you have an awesome vacay and the value is very good. P.S. Be sure to check out the unique Star Wars themed disco next door at Paraiso Beach - we had a blast and it was one of our favorite nights!
Customer Rating: 

TEST
Excellent
KELLY G.
Sep 11 2017
I will write a bigger review on trip advisor but to make a long story short we had to extend our stay twice due to hurricane Irma. Our four night trip turned into 12. We have been very lucky to have been able to continue our stay here and the hotel gave us cheaper rates to accommodate our unexpected extended stay. We will definitely be coming back.
Customer Rating: 

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Would highly recommend.
JERRY L.
Sep 11 2017
Been to the Cancun area several times. Overall this was the best resort we've been to. Would highly recommend.
Customer Rating: 

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Very Good week overall...
JOSEPH G.
Sep 11 2017
Overall our family (19) had a very good experience. All went very smoothly overall. Was disappointed that we were not all in the same building as requested..and the rooms we requested several were to be adjoining rooms (especially for my 82 year old father). That was about the only drawback..and there was no real effort to ever try to correct this throughout the week.
Customer Rating: 

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Excellent Customer Service
BENJAMIN S.
Sep 06 2017
I cannot stress enough how wonderful the staff was at this resort. Not only was the resort very beautiful, I met not one staff member that provided less than superior service. From the front door to the back we were pleased and made to feel welcomed. This includes the spa staff and shopkeepers as well. Thank you.
Customer Rating: 

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MATTHEW B.
Aug 30 2017
large resort, but did not mind the distance to walk from place to place. hotel grounds were fairly well kept. Food was pretty good, some hits & some misses as with most resorts. the highlight was the meal at the Brazilian a la carte. stayed in a base level hotel room and thought it was was good enough, no problems. one of the best things about this resort was their kids club program - they did an extraordinary job - so may different activities for the kids. at night, kids performed various shows on the theater's stage before the main show - what a great way to build kid's self-esteem, confidence, & social skills!
Customer Rating: 

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Fantastic stay
GIUSEPPE V.
Aug 23 2017
Cannot wait to go back.
Customer Rating: 

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Iberostar Del Mar Riveria Maya
DAVID M.
Aug 16 2017
Exceptional resort with exceptional service
Customer Rating: 

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Awesome vacation with friends!
EMILY N.
Aug 10 2017
Resort was clean and beautiful! Check in was easy. Food was only ok. Drinks were awesome! Shout out to Jorge at the lobby bar, Martin and Miguel at the pool bar and Ricardo at the beach bar! All of them were super friendly and provided excellent service! We had an excellent vacation!
Customer Rating: 

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Hot Hot Hot
STEVEN L.
Aug 02 2017
There was no air con in the public areas like the buffet or lobby bars or theater. It was so hot I could only eat dinner and go to my room for heat relief. Additionally, this hotel was the site of an apparent poisoning of a guest with adulterated alcohol. It was all over the web as well as media in the US yet the hotel made no attempt to communicate anything to guests about the issue it was concerning that the reports seemed so unimportant to Iberostar management.
Customer Rating: 

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Exceptional
SANDRA W.
Jul 30 2017
This was my first trip to Mexico and the first time at an all inclusive resort. I have to say I was not disappointed in the least. I always thought all inclusive meant watered down drinks and food. Boy was I wrong. Can't wait for the next trip
Customer Rating: 

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TripAdvisor Traveller Reviews
Star Friend
predny, Chicago, Illinois
Thu Sep 21 11:23:20 EDT 2017
My wife and I take three trips each year and usually spend a week in the Cancun area. This year we stayed at Iberostar Paraiso del Mar. This was the third time that we stayed at this resort. It has a really nice, well maintained beach and good buffet/restaurant dining options. Last year the entertainment was outstanding. This year it was one person who really made our stay special. Upon arrival, we were greeted by Jorge Garcia. He treated us as old friends whenever he saw us during our stay, showing a personal interest and making recommendations that enhanced our resort experience. On our last day we did something that we have never done before. We took a photo together with Jorge so that we can seek out and greet him as our special Iberostar Paraiso del Mar friend when we return next year.

Amazing!
Taylor W,
Wed Sep 20 17:17:32 EDT 2017
I've stayed at this resort multiple times and each time gets better and better. I have always felt very safe at this resort and this time was no different. Everyone who works there is incredibly nice, hard working , and makes you feel welcome. The entertainment team was great as always! Shout out to Sexy Papi, Cesar, and Mike who stood out the most and were all a great time. The bartenders were great and a lot of fun as well. Roger at the pool bar, Jorge at the lobby bar, and Esteban at the Rock Cafe were the best! Tipping goes a long way and is well deserved. The resort overall is beautiful and well maintained, including the beach and pool. I would definitely recommend staying at this resort!

Couples Get Away
Penney T,
Wed Sep 20 06:52:21 EDT 2017
We stood at the resort for 7 nights, 8 days and had a great time. BUT on the last day we just got back from dinner about 9:30 p.m. and we heard a knock on the door, it was a man asking if we needed any towels, water or pop? That was very strange since it was our last night there and needed to pack for our flight the next morning. This place is beautiful and we really didn't have any problems, but that made me feel very insecure in our room that night. They didn't ask us the whole week we were there, so the place needs more security. Also the driver who drove us from the resort to Playa for some shopping also charged us $10.00 extra for no apparent reason for a round trip ticket and then we didn't see him again and had to pay again to get back to the resort. We did the Express Tour to Chichen Itza and it was great! We highly recommend that tour, it's a long drive but totally worth it.

Don't believe the hype
miranda0288, North Canton, Ohio
Tue Sep 19 14:14:39 EDT 2017
Just got home yesterday from our girls trip. Wait and Room service Staff were amazing and very kind. Aside from the folks at the front desk who were less than accommodating. However, the food and drinks were terrible. Couldn't even get a buzz off the drinks and the food was of the same quality of a low end all you can eat Buffett. So not worth the money I spent. I don't think I'd opt to go back to an Iberostar property again. This was my first Mexico experience and it left a bad taste in my mouth.

EXCELLENT STAY
Lady T C, Philadelphia, Pennsylvania
Mon Sep 18 06:01:41 EDT 2017
Stayed at IBEROSTAR Paraiso Del Mar from 8-24 to 8-30 and I must say it was nice, the staff, food, drinks and entertainment was awesome. The hotel grounds were very beautiful. I’ve traveled to many islands, but never stayed at hotel as big as IBEROSTAR Paraiso Del Mar, 4 hotels in one. Love it!!! Jesus the concierge was very nice and helpful, he helped me from the time I got there until the time I left. I would stay here again and would recommend anyone who’s visiting Riviera Maya to stay here, you won’t go wrong!!! I would also recommend doing zip lining, if you like being Adventurous



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