Punta Cana

Occidental Punta Cana


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All Inclusive    

The all-inclusive Occidental Punta Cana sits on Bavaro Beach, the best stretch of white sand in Punta Cana. Known for lush coconut groves and the dazzling Caribbean Sea, there's no better destination in the Dominican Republic. The open areas are spacious, with two enormous, lake-sized pools featuring isles of tropical foliage. This resort is ideal for families, couples, and newlyweds seeking to combine rest and relaxation with fun and entertainment.

Dining venues are plentiful with 10 restaurants (both a la carte and buffets) offering an array of sumptuous choices and themes. You'll notice details in decor pertaining to each restaurant's ethnic inspiration. Another unique feature is an upper-esplanade of open-air kiosks with tacos and ice cream, snacks, and samplings of Brazilian meats. A large terrace with tables and chairs overlooks the entire resort.

Enjoy unlimited beverages in seven bars, and non-stop activities around the resort. Tennis, water and land aerobics, volleyball, water polo, a scuba clinic, and non-motorized watersports are available. Lounge at the three pools and swim-up bar while kids are busy at the Kids' Club (ages 4-12).

Upgrade to the Royal Club for more exclusive room accommodations and VIP services.

Find more information about Occidental Hotels & Resorts.

Learn more about Punta Cana.


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HOTEL LOCATION
Address:
PUNTA CANA


DR
Local Phone: 809-221-8787
Fax: 809-221-8790
HOTEL FACILITIES
Boutique Shops
Business Services
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There are two gigantic lake-shaped swimming pools resting beneath the sway of towering palms, where guests have access to chaise lounges and towel service (chaise lounges and towel service are available at the beach, as well).
Golf: NEARBY
Cocotal Golf & Country Club
There is an 18 and a 9 hole course with driving range, pro-shop, rental equipment andgolf academy (tee times between 8 am and 3 pm).The 18-hole measures 7285 from the Gold, 6855 from the Blue and 6448 from the White.
Holes: 27
Green Fees: $$
Cart Fee: $$
Club Rental Fees: $$
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: $$ for night play
Pro Onsite
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
HOTEL DETAILS
This magnificent resort is in the center of Bavaro Beach, surrounded by exuberant garden areas consisting of palm trees and lush vegetation. Buildings feature the original "Flamenco" style, with balcony or terrace. The Royal club is a unique "hotel within the hotel" for guests seeking more exclusive room accomodations. Beach: Featuring an ideal location right in the center of famous "Playa Bávaro" beach, the resort is situated along unmistakable white sands, bordering the beautiful, clear turquoise waters of the Caribbean Sea. Guests have direct access to the beach. Check-in: 3:00pm
Check-out: 1:00pm
Total Rooms: 873
Year Opened: 1999 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Men must wear long pants for dinner in all restaurants, reservations are required for the a la carterestaurants. The unlimited alcohol consists of Domestic drinks only. Drinks are not included in the disco. Springbreaker:must be 18yrs w/$200.p/p dep or cc
ROOM TYPES
SUPERIOR ROOM
Decorated with vibrant colors, the 441 square feet Superior rooms are equipped with 2double beds or a king size bed, and you can choose a terrace or balcony from where you can enjoy the beautiful view.
2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite
SUITE ROYAL LEVEL
Rooms with one king size bed, living room, Jacuzzi fan, air conditioning, balcony, alarm clock, direct dial telephone, coffee maker, cable TV, safe, hair dryer, iron and ironing board, mini bar and bathroom amenities.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite
SUPERIOR DELUXE
64 renovated rooms with 2 Double Beds or 1 King Size Bed, with ceiling fan, air conditioning, balcony, alarm clock, direct telephone line, coffee machine, cable TV, safe deposit box, hair dryer, iron & iron board, mini bar in all the rooms.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
SUPERIOR ROYAL LEVEL
Rooms with one king bed, Jacuzzi, fan, air conditioning, balcony, alarm clock, direct dial telephone, coffee maker, cable TV, safe, hair dryer, iron and ironing board, mini bar and bathroom amenities in all rooms. Accommodation for 2 adults max.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN FRONT
These ocean front junior suites include First Club benefits. They offer a Jacuzzi, ceiling fan, AC, balcony, alarm clock, telephone, cable TV, safe deposit box, mini bar and more. All Inclusive
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite
SUPERIOR OCEANFRONT
These ocean front rooms include First Club benefits. They offer a Jacuzzi, ceiling fan, AC, balcony, alarm clock, telephone, cable TV, safe deposit box, mini bar and more. All Inclusive
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite
DINING
Occidental Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips-FULL-El Cortijo - not included in the all-inclusive plan.
There are 10 Restaurants at Occidental Punta Cana:
The Beach Club - A barbeque restaurant serving lunch from 12-4pm. Dress Code: casual wear only; dinner - no sleeveless shirts, sandals or shorts.
El Cortijo - *Not included* Gourmet restaurant 30% discount on food-bill Dinner 7pm-10:30pm. Men are required to wear long pants. Reservations are required.
Las Reses - A steakhouse restaurant open from 7pm-10:30pm Reservations required. Dress code: casual elegant wear only; no shorts, sleeveless shirts or sandals.
Antojitos - Tacos & antojitos. Dinner 6:30pm-10:30pm. Dress code: casual wear
La Hacienda - Serving Mexican food, the first seating is 7-8:30pm, the second is from 8:30pm-10:30pm. Reservations are required. Dress code: casual elegant wear only- no shorts, sleeveless shirts or sandals.
El Lago - Fast food (Pool restaurant) Snacks - 11am-6:30pm
Le Buffet - An international buffet restaurant where dishes are prepared to order Breakfast is from 7-11a, Lunch is 1-3 and Dinner is 7-10:30pm. Dress Code: no bathing suits allowed; dinner - no sleeveless shirts, sandals or shorts.
La Fontana - Pizzeria. Dinner 6:30pm-10:30pm. Dress code: casual wear
Via Veneto - Featuring Italian cuisine, the first seating is 7pm-8:30pm, the second seating is 8:30pm-10:30pm. Reservations required. Dress code: casual elegant wear only; no shorts, sleeveless shirts or sandals.
D'Oriental - Asian specialities. 10:30pm. Men are required to wear long pants. Resverations are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Merengue dance classes, contests, competitions, aqua erobics, waterpolo, volleyball, scuba diving clinic in pool, snorkeling
Nightly Activities & Entertainment:
Exclusive shows, dance music from the "Occidental Fun Club Band," Discotheque, Theatrical scenario with auditorium.
CHILDREN'S PROGRAMS
An assisted games and sports program for children ages 4 to 12 is available from 9am to 5 pm.
Applicable Ages: 4-12 years old

Children's Facilities
PlayGround
Game Room
Babysitting Fee: Contact hotel.
cribs, extra bed, and adjoining rooms (available only on request and are not guaranteed)

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
513 Recommend
513 past Apple Vacationers would recommend Occidental Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2745reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
This was our second visit and we enjoyed it as much as the first. Excellent facilities and friendly staff.
PAUL L.
Dec 16 2017
Our only complaint would be the very poor cuisine in the seafood restaurant . The food was cold and tasteless.
Customer Rating: 

TEST
APRIL S.
Sep 20 2017
Air conditioning was broken all week. They offered to change my room once at midnight. I was ready for bed not to repack and move
Customer Rating: 

TEST
Great place to visit
MARCIN C.
Jun 14 2017
That's our second time at the Occidental hotel. Staff is very pleasant, food is also great, plenty of variety for every picky eater. They also have club for kids, very friendly place. Highly recommend to everyone.
Customer Rating: 

TEST
I would like a partial refund
ELLEN C.
Jun 01 2017
I upgraded to an ocean front room and it was not ocean front. It was pool front with a view of the ocean in the distance. With this upgrade, I was supposed to receive free wifi. It worked for 1/2 of the days I was there. The phone and TV stopped working half way through my stay as well and was not fixed. There is no beach service for drinks. you have to walk to the bar.
Customer Rating: 

TEST
Complaints about our stay
BARBARA A.
May 04 2017
Room was ready until after 4PM. No handicap accessibility to specialty restaurants. Our room was cleaned every day from 3:30PM to 5:30PM. Not all towels were replaced. No hot water in our room for 2 full days. Never hot water for jacuzzi on our balcony. Not all personnel were friendly or helpful. Wake up call on last morning was 35 minutes late. Lack of information provided about resort at time of check in. We had to find things ourselves. The resort itself was the prettiest we have ever stayed while in the carribbean but service was below standard. Last day we were there I saw a live roach on the buffet food in the buffet restaurant.
Customer Rating: 

TEST
Not what I expected or paid for.
Erin S.
Mar 24 2017
I would love to speak with an Apple Rep regarding the absolute nightmare of a room we were given. I was incredibly disappointed and disgusted by our room. It was filthy with wet walls, a leaking shower ceiling and exposed wiring just to begin with.
Customer Rating: 

TEST
Occidental Punta Cana
EDWARD R.
Mar 22 2017
We enjoyed the hotel very much. The pools are great and the beach is fantastic. The food is overall very good and lots of variety. Check in was slow. We had 3 people and were placed in a room with just one bed, but that was quickly resolved by the hotel staff, which was great. I would NOT recommend agreeing to meet to learn about their 'travel program' unless truly interested. Our room was simple but I liked it a lot. Grounds are very nice. We enjoyed our stay.
Customer Rating: 

TEST
Occidental Punta Cana
THERESA H.
Mar 22 2017
I've been to this resort several times. Before this latest trip, the last time was about 8 years ago. They have made great improvements to the resort. However some things have deteriorated. The food quality isn't the best. The water pressure is fair at best. But overall for an all-inclusive it's a good value for your dollar.
Customer Rating: 

TEST
DAVID S.
Mar 16 2017
The check in process was slow and the staff unprepared. I question why photos copies of our passports were taken.....never had that happen before on trip to Punta Cana or Mexico. The nightly entertainment shows were all very similar. While the performers are very talented, more variety should be explored. There were rarely enough bartenders at any bars to serve all the guests, unless you were waving tip money at them. There was no apparent consistency for daily games/activities to be found. It appeared you had to hope that a staff person tracked approched you to participate. Instead, a daily time schedule of events and their location would be helpful in planning the vacationer's time. on the plus side, the food and service in the various eating venues was excellent! The grounds were spotless and well kept and security was excellent. Maid service was inconsistent from day to day, but eventually was completed.
Customer Rating: 

TEST
AMANDA B.
Mar 15 2017
This hotel caters mainly to Spanish speaking people. We had the worst service at this hotel that I have ever received. One night we waited 1 1/2 hours for our entrees. We finally got up and just left.
Customer Rating: 

TEST
CHRISTINE S.
Mar 13 2017
Checking in took over an hour. Was suppose to have rooms next to family and did not happen. TV didnt work took a day after talking to 7 people to get done. Hotel had very limited bartenders and always had a line of 10 deep or more. No communication as to what was going on every day. Had a fight in the room next door kept us up for hours. Would have expected at least an apology for happen.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
great beach and food ———disrespectful bartenders
tocessa8, Stamford, Connecticut
Thu Apr 26 14:50:07 EDT 2018
This was our 4th time at this resort-3 times at first club and this time at royal club. We liked the rotating menu at RC and the staff was very nice. Liked the fact that there was a beach bar open until 11pm:) beach is alsways awesome! The most disappointing part were the bar tenders at the royal club beach bar. While bartender genisis was loving, welcoming and took care of everybody with a smile- bartender Franklin and Carmen were the opposite. They were very disrespectful, unfriendly and talked about people in the RC. While we don’t speak Spanish we understand it and noticed the insults several times. They were also „complaining“ that people drink too much or ask for the grey goose vodka, sometimes we were just ignored at the bar..people are there to have a good time and not being judged. That was definitely disapppinting :( While we liked everything else we might considering choosing a different resort the next time.

Punta Cana is beautiful but pick a different resort
ashleyhanz, Edmonton, Canada
Wed Apr 25 17:03:52 EDT 2018
Service was awful, food choices were very limited, almost impossible to book into the a la carte restaurants, swimming pool and swim up bar were good but there was very limited shaded spots by the pool or the beach.

3rd time at Occidental
428Lucy, Montreal, Canada
Wed Apr 25 15:34:01 EDT 2018
This was our 3rd time at Occidental Punta Cana. I found this hotel had the cleanest beach. The staff cleaning the beach were always out there cleaning. We were impressed. Our room and balcony were great. We were in building 23, top floor with high ceilings. Not one bad thing to say about the staff. They were great. If we were missing something in our room, my husband would write the cleaning crew a note and we always found what we were missing. The animation was great, always getting everybody involved. I found the food at the buffet better last year. This year I found there was less selection, except for the desserts. The desserts and presentation was excellent. The restaurants were very good. The oriental, Italian, and the steakhouse. Very good. The pizza upstairs was also very good.Occidental needs to bring back the umbrellas on the beach. They are the only hotel that have no palapas. Not a good sign. They need more shade. We walked for miles and it was sad to see that this hotel was the only hotel lacking the umbrellas. The hotel has put in elevators but they omitted to put an elevator going to the second floor. For people in wheelchairs, well they had to be carried up by the staff. Overall a great hotel and I have to say very very clean.

Great relaxing Vacation
Joanne W, Liverpool, Nova Scotia, Canada
Wed Apr 25 08:35:56 EDT 2018
Check in and check out was prompt. Trying to get wifi was ridiculous, we had to attend a time share meeting which the manager was very rude and insulting. This property is one of the cleanest I’ve ever stayed at. The place is absolutely beautiful. I found there was alot of walking and not enough bathrooms and the entertainment poor. The food was good but not enough variety. I would recommend this resort but will probably never return. The staff wasn’t very friendly, but like I said it was clean comfortable and we had a relaxing vacation.

Could Have Been Better
290janinec, Youngstown
Tue Apr 24 17:16:06 EDT 2018
Pros: The room was spacious and clean. Jacuzzi tub on porch worked great. Oceanfront Room. Maid service very consistent. Awesome Beach! Cons: Overall food and alcohol not very good. Alcohol only good at First Club bars. I felt consistently harassed by staff, even after I attended their vacation club presentation. My boyfriend and I did not qualify because of our separate addresses. It did not stop the various “ concierges “ from asking about attending every morning. I dreaded the walk from Building 26 to the lobby. Many of the staff looked unhappy to be there. I visited another resort while in Punta Cana and the employees there were much friendlier. Check-in very, very slow.



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