Jamaica

Sunset At The Palms Resort & Spa


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All Inclusive    

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has an all-natural ambiance with bamboo swim-up bar and treehouse style rooms. Bananas are grown in the on-site garden and then used in the resort s restaurants, while all other fruits and vegetables are locally sourced. An organic herb garden is located on the hotel grounds as well. The waste from these fruits and vegetables are then given to local pig farmers. Glass bottles, plastic bottles, cardboard, paper, metal, aluminum, and stainless steel are also separated for recycling.

Exclusive: VIP Airport Arrival service by Club Mobay Services includes Fast Track through Immigrations and Customs, plus access to VIP arrivals lounge. Beverages and Snacks are included.

Awaken each morning to the sounds and scents of nature. Here, time stands still and serenity reigns. Sunset at the Palms is an adults-only property set amidst gardens of trees and flowering plants at the edge of Negril, Jamaica's, laid-back resort area. Lush, intimate, chic, and serene best describe this unique all-inclusive property. Although you'll find yourself one with nature, your accommodations are elegantly appointed and the environment so tranquil and calm, it will leave you breathless. Plus, complimentary WiFi internet service is available throughout public areas and in the guestrooms.

Sunset at the Palms features a trendy new design, sumptuously appointed guestrooms, new amenities, and lush landscaping. Just 85 "treehouse-style" guestrooms stand in a ten-acre tropical garden, a design praised by Architectural Digest. And it's all just steps from the resort's five acres of oceanfront property and two miles of pure white Negril beach, hailed as the most blissful beach in Jamaica. Explore Jamaica's flora and fauna on a nature walk with "Shorty," the resident gardener, and enjoy an afternoon Mimosa Hour. From the martini bar to the beach, Sunset at the Palms delivers the best of Jamaica's fun-loving spirit, beauty, and endless charm.

Enjoy international and authentic Jamaican cuisine. The Palm Grove restaurant has open-air dining and a buffet-style breakfast, lunch, and dinner. Dress in your elegant resort-wear best and sample a la carte specialties from the eclectic Asian-fusion menu at the Lotus Leaf. Getting hungry at the beach? The Palm Breeze Beach Bar & Grill has sandwiches and Jamaican jerk favorites, with Red Stripe beer or other cool refreshments to wash them down.

At the pool? Swim up to the Bamboo Bar to refresh your spirits or pull up a stool after dark for a tropical drink before the night begins. Enjoy an afternoon of live music at the Martini Lobby Bar or join friends to sip a signature martini before dinner.

The resort also offers a "Try Dives" program, which allows guests to go scuba diving in the pool on a daily, complimentary basis. Be sure to check out Jamaica-Rama while you're in the area so that you can enjoy theme nights, movies in the pool, cooking classes, and more (available until October 2018)!

Find more information about Sunset Resorts.

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HOTEL LOCATION
This property is located at the entrance to the Negril Resort area, just 10 minutes away from Negril's main attractions.
Address: NORMAN MANLEY BLVD
NEGRIL


JM
Local Phone: 876-957-5360
Toll Free Phone: 1-800-234-1707
Fax: 876-957-5381
HOTEL FACILITIES
Boutique Shops
Currency Exchange
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (7 miles)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
There is a bridge across the freshwater swimming pool with a little island in the middle. Other features include a swim-up bar and jacuzzi.
Golf: NEARBY
Negril Hills Golf Course - 11 miles
This 18-hole, par-72 course measuring 6,333 yds has gently undulating fairways, elevated tees and greens, picturesque water hazards and lush vegetation. A tennis court, restaurant, pro-shop and club house are all on the property.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Water Sports on Site
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Additional Charge
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Sunset at the Palm consists of furnished modern cabins nestled among 10 acres of tropical vegetation. Individual wooden cabins allow for more privacy, making this a great place to relax and enjoy nature at her best. Deluxe Rooms are air-conditioned. Hotel features include the Palm Grove Restaurant, three bars, beach grill, freshwater pool with swim-up bar, Jacuzzi, daytime tennis, non-motorized watersports, fitness center, and evening themed parties. Romantic hideaways in the tropical garden. Beach: There is a private beach that can be accessed from across the street. Upgraded facilities include chic cabanas, chaise lounges, beach huts, and open-air massage areas. Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Total Rooms: 85
Year Opened: 1991 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Springbreakers: The hotel has the discretion to remove anyone that is acting inappropriately or causing disturbance in the hotel. They may also impose a cash deposit or credit card imprint upon arrival if they think guests will be a disturbance.
ROOM TYPES
TREETOP 1 BEDROOM SUITE
These two storey split-level tree top suites offer two full baths and master bedroom, Balinese decor, and king-sized platform beds. Sunken salon with sleeper sofa. Four body jets and two shower heads in bathrooms. Two private furnished verandas.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
TREE TOP DELUXE
Set amidst tropical gardens. Wood ceilings and ceiling fan. Balinese decor and king sized platform beds. Sleek bathrooms feature four body jets and two shower heads. Veranda features a relaxing daybed and two-chair teak dining set. Bathrobes and slippers.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room service limited with surcharge.
DINING
Sunset At The Palms Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 5 Restaurants at Sunset At The Palms Resort & Spa:
Lotus Leaf Restaurant - A la carte restaurant offering an eclectic fusion menu with an Asian flair and international favorites. Reservations required. Dinner 6:30 pm -10:00 pm
Palm Breeze Bar and Grill - Great sandwiches and grilled favorites including Jamaican ?Jerk?specialtiesserving Red Stripe Beer, tropical rum drinks. open dailt 10am-6pm
Palm Grove Restaurant - An open air dining pavilion for breakfast, lunch and dinner featuring buffet-style Caribbean and international cuisine, special theme nights. Breakfast 7-10am ? Lunch 12:30-2:30pm ? Dinner 7-10pm
Coffee Bar - Open 7am-10pm. Freshly brewed coffee concoctions.
Chef's Table - Dinner from 6:30pm-9pm. The Executive Chef features authentic local cuisines, and produce from the gardens with a Mediterranean twist. Open select evenings.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Cooking & bartending classes, nature walks, computer lab. Enjoy complimentary excursions w/transfers, including shopping, outdoor adventures at Xtabi and history/nature tours. The "Try Dives" program lets guests sample scuba diving in the pool.
Nightly Activities & Entertainment:
Live entertainment, weekly manager's cocktail party and outdoor films. Jamaica-rama Program is a seasonal program that runs through October 2017 & May through October 2018, it offers guests fun nightly activities (7 nights per week).
TripAdvisor Web Reviews
Based on 2609reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Relaxing!
TODD S.
Aug 01 2017
We vacation with another couple and have high standards for our final choice of vacation spots. We were so thrilled with the laid back, quiet, simplicity of Sunset at the Palms. Because there weren't 500 people staying at this resort we received excellent personalized service. The staff was went out of their way to accommodate our needs, but did not hover, allowing us our privacy. The facility is small and gave us the feeling of being in the rain forest with our individual cabins. Highlights include Paul, "the piano man" in the martini bar sharing his talents. Alvin, a personable hard-working young man we enjoyed talking with everyday. Finally, the beautiful white sanded beach and turquoise water with not a wave in sight. This resort isn't for the "party all nighters, but for the adults looking for a relaxing, quiet vacation.
Customer Rating: 

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Bedbugs
SHANNON Q.
Jan 31 2017
It was decent but I would not stay here again. My girlfriend was eaten up by bedbugs and had to go to the Dr to diagnose and get something for the itching. The choices of food were not the greatest and was not available all day. Been to much better places. Was disappointed.
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Not Impressed with Apple Vacations.
STEFAN K.
Jan 15 2017
Apple website was misleading, hotel is not on the beach and the beach that it has access to is not "7 mile beach". Bathroom had NO bathroom door, had to change rooms. Room had view of a concrete slab construction site. AC in the room did not work properly, room fridge was not restocked by staff. The restaurants were rarely available for us to use, and we had to eat at the buffet (which was average). Food at the beach bar was disgusting. Had problems with the water sports office, charged us for a sailboat lesson that we didn't take and wouldn't refund the charge.
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Holiday Stay
GENE W.
Jan 06 2016
We really did enjoy the facilities. Thought there could have been a few more bells and whistles for the 5 golden apples. However the Apple staff at the airport was extremenely unorganized and uniformed. They really had no idea what was going on.
Customer Rating: 

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SATP
ANTHONY L.
Aug 20 2014
Me and my wife's vacation to Sunset at the Palms for our birthdays was our second trip there. It was everything we expected, exceptional vacation. The staff was so friendly, the food was dliscious, and the beach was clean. The only complaint we have, which we should have expected do to the dense garden surrounding the rooms, were the amount of lizards and bugs in our room each day/night. This often caused us to lose much sleep hearing them scattering around and often waking to get a few bugs out of the room. Also, we will try not to fly Delta again, the trip home was on time, but on the way down the pilots were 45 minutes late on our first flight causing us to miss our connection out of Atlanta by fifteen minutes and forcing us to wait an additional 5 1/2 hours to catch the next connecting flight. Overall it was a great trip, this being our second time to SATP.
Customer Rating: 

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Simply awesome !!
SIREESHA D.
Jul 30 2014
The best vacation I ever had .. Sunset at palms negril .. Staff is awesome !!
Customer Rating: 

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A Wonderfully Unique Hotel
ANDREA D.
Dec 25 2013
We have traveled to many countries and hotels around the world but, never have experienced anything like Sunset at the Palms. The bungalows are nestled in the gardens of the property, making it feel like you are staying in the jungle. You are always surrounded by trees, palms, flowers, and tranquility. Falliing asleep and waking up to nature was truly amazing. The rooms are clean, fashionably updated, making you feel like you are staying in luxury. The property is always well manicured and the hotel itself is well taken care of. I highly recommend Sunset at the Palms.
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CHRISTINE J.
Oct 17 2012
The resort was beautiful. The only issue we had was on the beach the close contact with the locals who were constantly allowed to hound you to buy products. It gets frustrating quickly.
Customer Rating: 

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KATHERINE M.
Oct 11 2012
The resort was great, I just would not recommend Jamaica or Apple Vacations to anyone
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Great time.
JOHN C.
Jun 07 2012
After an interesting bus ride to the resort, we were extremely happy with what we found! Great service, beautiful garden, beautiful room. We loved it!
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Things to know about Sunset at the Palms
JAMES L.
Mar 13 2012
The property is gorgeous--lush plants that really make you feel you're in a tropical paradise. The rooms do not have glass windows, rather, screens w/ wooden slats. That means you hear loud tropical birds, traffic and other noises during the night (and others can hear you). Although the hotel info mentions movies at night, they no longer do that. The food is good and plentiful. Fun having a grill at the beach so you can spend all day relaxing there if you choose. And the nicer restaurant that's only open 4 nights a week is wonderful. We did a couple's massage, and only one massage therapist was good. The other was so bad the hotel ended up not charging for that half of the price (though it would've been nice to have the whole thing free). If you're looking for a VERY laid-back experience, this is a great property.
Customer Rating: 

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TripAdvisor Traveller Reviews
Staff is Amazing... Made the stay VERY personal
Stephanie B,
Thu Sep 21 13:22:22 EDT 2017
What I liked about this resort was the experience of being in a very private rain forest type setting, and being able to walk across a street and be on a semi private (resort dedicated) white sand beach. Absolutly stunning! Our first room did not have any hot water, and the staff was happy and helpful in switctchin us to a room with hot water. This was THE only hiccup in our experience. Special shout out to Mr.Bee for taking special care of us. Choco-Man for the DELICIOUS informative cooking class. Oneal for his efficient help with our luggage. Novlette for the super RELAXING massage outdoors. I recommend this resort if you want a personalized experience with Jamaican rain forest/ white sand beach experience, with a happy-to-help, friendly staff.

Wonderful trip
Tricia W,
Wed Sep 20 08:23:11 EDT 2017
We had an amazing trip Lynette was so sweet and made us feel so at home. The message and music entertainment was spot on. It's great when you leave your vacation with wonderful memories of good people. We enjoyed the food and staff.

One of a kind
114thelane, Lindsay, Canada
Wed Sep 20 07:01:21 EDT 2017
We went to celebrate my husbands 50th birthday. The Palms in Negril is a small resort where all your needs are met. As soon as we arrived at the airport we were greeted like VIPs by Mobay. There was absolutely no pressure. We hired a private car to take us to the resort. This property is surrounded by lush gardens of green palms,flowers,birds singing,goats calling and views of the mountains it's really breathtaking. Our room 205 had a beautiful view of the mountains and the morning sunrise. The rooms are well-equipped comfy bed, air-conditioned, fridge, lots of water, spacious and each has their own porch. They're like little cottages off the ground and separate from one another. The food was wonderful there was never a repeat of the same old, the French pressed coffee, the fresh ground pepper were an added touch and much appreciated thank you Malcolm and Vanessa. The Lotus Leaf restaurant was divine. Paul the piano man entertained us and made my husband's 50th birthday memorable, thanks Paul. We took advantage of the spa for couples massage, thanks Novlette, Angela and Evelyn. The gym is well-equipped, there's a quiet area to practice yoga or whatever your into. The grounds are well-maintained and the gardeners are happy to tell you about the palms that are growing and the flowers that are blooming, thanks Hedley for the fresh bouquet of flowers it was appreciated. The mosquitoes are unavoidable, bugspray I don't know if it really helps, they do spray the property twice a day. I brought my own mosquito coils and kept one burning outside by the door. We have them worse at home. The beach is a short walk across the road but you were escorted safely and by a handsome young man. Everything you need is at the beach washroom, food, bar, water sports, lounge chairs and you want for nothing, just put up your flag and they will be right with you! The vendors on the beach can be a bother, some are more aggressive than others. Just smile and say no. The security on the property are always around for anything that you need for any problems or just to chat they are happy to. Thanks Lynette you rock, respect from the Backhoe chick! I could go on but that about covers all of the positive that this resort offers, don't be afraid to leave the property and go explore, Jamaica is a beautiful country with beautiful kind and generous people! At the palms if you leave feeling as though you didn't get what you wanted, then you didn't ask for it! My one negative is the wristband, they suck! these things are outdated they're uncomfortable they're sharp and ugly! Please consider something new, there has to be a better alternative then the wristband. Thank you to everyone at The Palms Jamaica you made our seven days memorable to celebrate Paul's 50th birthday!

Old Gang trip 3
Eddie A, Virginia Beach
Mon Sep 18 11:03:48 EDT 2017
This was our first time staying here and it was great! The location, beach and the staff are awesome. We were greeted upon arrival and quickly had out "Cabin" in the trees. The units are situated in pairs and scattered in the palms trees and landscaping. Every night was a pleasant walk too an from dinner, drinks entertainment etc.

just okay
Rhonda H, Oak Ridge, Tennessee, United States
Mon Sep 18 07:05:38 EDT 2017
I was hesitant to try this resort because of its location which is across the street from the beach. This did cause issues for me. I have knee and back issues and I should have realized what a problem that would be! my husband had no problems at all so it was my fault for agreeing to go. that is all I will say about something that the resort had no control over. About the resort, the cabins were very interesting, The steps going up and down the stairs were not really a big deal this upstairs were no big deal. The rooms were outdated and the floors squeaked so bad that if someone walked across the room when someone else is trying to sleep it will most definitely wake them up. The air-conditioner unit was not able to keep up with the heat in the room during the day. The room was not very clean. You could tell where the maid only swept around the bed and you and under the bed was full of dust bunnies UGH. the bartenders were very nice and the drinks were just OK. The food was just average. It was the same things over and over again. if you are wondering if I would go back to this resort, No Way! One good thing is using Joe Cool Taxi for transportation to and from the airport in Montego Bay and if you asked them to take you to nearby attractions they are glad to accommodate. Sorry to be negative but the Sunset at the Palms is not for me!!



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