Jamaica

Sunset At The Palms Resort & Spa


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All Inclusive    

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has an all-natural ambiance with bamboo swim-up bar and treehouse style rooms. Bananas are grown in the on-site garden and then used in the resort s restaurants, while all other fruits and vegetables are locally sourced. An organic herb garden is located on the hotel grounds as well. The waste from these fruits and vegetables are then given to local pig farmers. Glass bottles, plastic bottles, cardboard, paper, metal, aluminum, and stainless steel are also separated for recycling.

Exclusive: VIP Airport Arrival service by Club Mobay Services includes Fast Track through Immigrations and Customs, plus access to VIP arrivals lounge. Beverages and Snacks are included.

Awaken each morning to the sounds and scents of nature. Here, time stands still and serenity reigns. Sunset at the Palms is an adults-only property set amidst gardens of trees and flowering plants at the edge of Negril, Jamaica's, laid-back resort area. Lush, intimate, chic, and serene best describe this unique all-inclusive property. Although you'll find yourself one with nature, your accommodations are elegantly appointed and the environment so tranquil and calm, it will leave you breathless. Plus, complimentary WiFi internet service is available throughout public areas and in the guestrooms.

Sunset at the Palms features a trendy new design, sumptuously appointed guestrooms, new amenities, and lush landscaping. Just 85 "treehouse-style" guestrooms stand in a ten-acre tropical garden, a design praised by Architectural Digest. And it's all just steps from the resort's five acres of oceanfront property and two miles of pure white Negril beach, hailed as the most blissful beach in Jamaica. Explore Jamaica's flora and fauna on a nature walk with "Shorty," the resident gardener, and enjoy an afternoon Mimosa Hour. From the martini bar to the beach, Sunset at the Palms delivers the best of Jamaica's fun-loving spirit, beauty, and endless charm.

Enjoy international and authentic Jamaican cuisine. The Palm Grove restaurant has open-air dining and a buffet-style breakfast, lunch, and dinner. Dress in your elegant resort-wear best and sample a la carte specialties from the eclectic Asian-fusion menu at the Lotus Leaf. Getting hungry at the beach? The Palm Breeze Beach Bar & Grill has sandwiches and Jamaican jerk favorites, with Red Stripe beer or other cool refreshments to wash them down.

At the pool? Swim up to the Bamboo Bar to refresh your spirits or pull up a stool after dark for a tropical drink before the night begins. Enjoy an afternoon of live music at the Martini Lobby Bar or join friends to sip a signature martini before dinner.

The resort also offers a "Try Dives" program, which allows guests to go scuba diving in the pool on a daily, complimentary basis. Be sure to check out Jamaica-Rama while you're in the area so that you can enjoy theme nights, movies in the pool, cooking classes, and more (available until October 2018)!

Find more information about Sunset Resorts.

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HOTEL LOCATION
This property is located at the entrance to the Negril Resort area, just 10 minutes away from Negril's main attractions.
Address: NORMAN MANLEY BLVD
NEGRIL


JM
Local Phone: 876-957-5360
Toll Free Phone: 1-800-234-1707
Fax: 876-957-5381
HOTEL FACILITIES
Boutique Shops
Currency Exchange
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (7 miles)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
There is a bridge across the freshwater swimming pool with a little island in the middle. Other features include a swim-up bar and jacuzzi.
Golf: NEARBY
Negril Hills Golf Course - 11 miles
This 18-hole, par-72 course measuring 6,333 yds has gently undulating fairways, elevated tees and greens, picturesque water hazards and lush vegetation. A tennis court, restaurant, pro-shop and club house are all on the property.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Water Sports on Site
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Additional Charge
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Sunset at the Palm consists of furnished modern cabins nestled among 10 acres of tropical vegetation. Individual wooden cabins allow for more privacy, making this a great place to relax and enjoy nature at her best. Deluxe Rooms are air-conditioned. Hotel features include the Palm Grove Restaurant, three bars, beach grill, freshwater pool with swim-up bar, Jacuzzi, daytime tennis, non-motorized watersports, fitness center, and evening themed parties. Romantic hideaways in the tropical garden. Beach: There is a private beach that can be accessed from across the street. Upgraded facilities include chic cabanas, chaise lounges, beach huts, and open-air massage areas. Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Total Rooms: 85
Year Opened: 1991 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Springbreakers: The hotel has the discretion to remove anyone that is acting inappropriately or causing disturbance in the hotel. They may also impose a cash deposit or credit card imprint upon arrival if they think guests will be a disturbance.
ROOM TYPES
TREETOP 1 BEDROOM SUITE
These two storey split-level tree top suites offer two full baths and master bedroom, Balinese decor, and king-sized platform beds. Sunken salon with sleeper sofa. Four body jets and two shower heads in bathrooms. Two private furnished verandas.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
TREE TOP DELUXE
Set amidst tropical gardens. Wood ceilings and ceiling fan. Balinese decor and king sized platform beds. Sleek bathrooms feature four body jets and two shower heads. Veranda features a relaxing daybed and two-chair teak dining set. Bathrobes and slippers.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room service limited with surcharge.
DINING
Sunset At The Palms Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 5 Restaurants at Sunset At The Palms Resort & Spa:
Lotus Leaf Restaurant - A la carte restaurant offering an eclectic fusion menu with an Asian flair and international favorites. Reservations required. Dinner 6:30 pm -10:00 pm
Palm Breeze Bar and Grill - Great sandwiches and grilled favorites including Jamaican ?Jerk?specialtiesserving Red Stripe Beer, tropical rum drinks. open dailt 10am-6pm
Palm Grove Restaurant - An open air dining pavilion for breakfast, lunch and dinner featuring buffet-style Caribbean and international cuisine, special theme nights. Breakfast 7-10am ? Lunch 12:30-2:30pm ? Dinner 7-10pm
Coffee Bar - Open 7am-10pm. Freshly brewed coffee concoctions.
Chef's Table - Dinner from 6:30pm-9pm. The Executive Chef features authentic local cuisines, and produce from the gardens with a Mediterranean twist. Open select evenings.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Cooking & bartending classes, nature walks, computer lab. Enjoy complimentary excursions w/transfers, including shopping, outdoor adventures at Xtabi and history/nature tours. The "Try Dives" program lets guests sample scuba diving in the pool.
Nightly Activities & Entertainment:
Live entertainment, weekly manager's cocktail party and outdoor films. Jamaica-rama Program is a seasonal program that runs through October 2017 & May through October 2018, it offers guests fun nightly activities (7 nights per week).
TripAdvisor Web Reviews
Based on 2719reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Relaxing!
TODD S.
Aug 01 2017
We vacation with another couple and have high standards for our final choice of vacation spots. We were so thrilled with the laid back, quiet, simplicity of Sunset at the Palms. Because there weren't 500 people staying at this resort we received excellent personalized service. The staff was went out of their way to accommodate our needs, but did not hover, allowing us our privacy. The facility is small and gave us the feeling of being in the rain forest with our individual cabins. Highlights include Paul, "the piano man" in the martini bar sharing his talents. Alvin, a personable hard-working young man we enjoyed talking with everyday. Finally, the beautiful white sanded beach and turquoise water with not a wave in sight. This resort isn't for the "party all nighters, but for the adults looking for a relaxing, quiet vacation.
Customer Rating: 

Bedbugs
SHANNON Q.
Jan 31 2017
It was decent but I would not stay here again. My girlfriend was eaten up by bedbugs and had to go to the Dr to diagnose and get something for the itching. The choices of food were not the greatest and was not available all day. Been to much better places. Was disappointed.
Customer Rating: 

Not Impressed with Apple Vacations.
STEFAN K.
Jan 15 2017
Apple website was misleading, hotel is not on the beach and the beach that it has access to is not "7 mile beach". Bathroom had NO bathroom door, had to change rooms. Room had view of a concrete slab construction site. AC in the room did not work properly, room fridge was not restocked by staff. The restaurants were rarely available for us to use, and we had to eat at the buffet (which was average). Food at the beach bar was disgusting. Had problems with the water sports office, charged us for a sailboat lesson that we didn't take and wouldn't refund the charge.
Customer Rating: 

Holiday Stay
GENE W.
Jan 06 2016
We really did enjoy the facilities. Thought there could have been a few more bells and whistles for the 5 golden apples. However the Apple staff at the airport was extremenely unorganized and uniformed. They really had no idea what was going on.
Customer Rating: 

SATP
ANTHONY L.
Aug 20 2014
Me and my wife's vacation to Sunset at the Palms for our birthdays was our second trip there. It was everything we expected, exceptional vacation. The staff was so friendly, the food was dliscious, and the beach was clean. The only complaint we have, which we should have expected do to the dense garden surrounding the rooms, were the amount of lizards and bugs in our room each day/night. This often caused us to lose much sleep hearing them scattering around and often waking to get a few bugs out of the room. Also, we will try not to fly Delta again, the trip home was on time, but on the way down the pilots were 45 minutes late on our first flight causing us to miss our connection out of Atlanta by fifteen minutes and forcing us to wait an additional 5 1/2 hours to catch the next connecting flight. Overall it was a great trip, this being our second time to SATP.
Customer Rating: 

Simply awesome !!
SIREESHA D.
Jul 30 2014
The best vacation I ever had .. Sunset at palms negril .. Staff is awesome !!
Customer Rating: 

A Wonderfully Unique Hotel
ANDREA D.
Dec 25 2013
We have traveled to many countries and hotels around the world but, never have experienced anything like Sunset at the Palms. The bungalows are nestled in the gardens of the property, making it feel like you are staying in the jungle. You are always surrounded by trees, palms, flowers, and tranquility. Falliing asleep and waking up to nature was truly amazing. The rooms are clean, fashionably updated, making you feel like you are staying in luxury. The property is always well manicured and the hotel itself is well taken care of. I highly recommend Sunset at the Palms.
Customer Rating: 

CHRISTINE J.
Oct 17 2012
The resort was beautiful. The only issue we had was on the beach the close contact with the locals who were constantly allowed to hound you to buy products. It gets frustrating quickly.
Customer Rating: 

KATHERINE M.
Oct 11 2012
The resort was great, I just would not recommend Jamaica or Apple Vacations to anyone
Customer Rating: 

Great time.
JOHN C.
Jun 07 2012
After an interesting bus ride to the resort, we were extremely happy with what we found! Great service, beautiful garden, beautiful room. We loved it!
Customer Rating: 

Things to know about Sunset at the Palms
JAMES L.
Mar 13 2012
The property is gorgeous--lush plants that really make you feel you're in a tropical paradise. The rooms do not have glass windows, rather, screens w/ wooden slats. That means you hear loud tropical birds, traffic and other noises during the night (and others can hear you). Although the hotel info mentions movies at night, they no longer do that. The food is good and plentiful. Fun having a grill at the beach so you can spend all day relaxing there if you choose. And the nicer restaurant that's only open 4 nights a week is wonderful. We did a couple's massage, and only one massage therapist was good. The other was so bad the hotel ended up not charging for that half of the price (though it would've been nice to have the whole thing free). If you're looking for a VERY laid-back experience, this is a great property.
Customer Rating: 

TripAdvisor Traveller Reviews
Wonderful time at SATP
Bro_knows_travel, United States
Sun Jan 21 03:57:32 EST 2018
From check in to check out they treat you as family. We were greeted by our concierge Kadian and quickly checked in. Our room was in the 400 block near the back of the resort. Beautiful room with comfortable bed, well appointed balcony with daybed and nice bathroom with large shower. Restaurant options were a buffet and two al a carte. Food was very tasty. Two bars at resort proper and one at the beach across the road. Beach is on Bloody Bay and it is beautiful! Once in the water it has some of the softest sand I have ever felt. There are numerous trees and palapa to provide shade. There is also a grill area behind the bar. Staff are outstanding! Our main standouts were David, “Captain” Kirk, Craig, Estoy, Kerry, Nepaul and lastly “Troublemaker” Sharon. Give yourself a treat and stay at this resort!

Treehouse in paradise
Richard G,
Fri Jan 19 12:15:29 EST 2018
Great resort. This was my second trip to Sunset. It’s everything I want in a low-keyed, relaxing vacation. We were upgraded to a two story suite. King size bed and full bath on the top floor. Two double beds that can be used as couches, mini-bar and full bath on the bottom floor. Both floors had porches. The top porch had a rope hammock and was great when it rained one afternoon. We didn’t mind the rain at all because the suite and porch were so nice. The food was excellent, although a little repetitive, which is true of most all-inclusive resorts. The beach is on the other side of the road to Negril but a crossing guard is there all day and it’s a short walk so it’s not a problem at all. Great beach bar and grill. The beach itself is great if you don’t mind a few people trying to sell you stuff all day. I didn’t feel harassed at all as I did when we were on the Seven Mile Beach in Negril years ago. Nice pool and pool bar. There’s not much to do at night. They have entertainment at the pool bar but that’s it. It’s perfect for partying at the beach all day then having dinner and turning in early. The only complaint I have is they only have instant coffee in the rooms. The coffee bar is great but I really want to have some Blue Mountain Coffee in my room first thing in the morning. I will definitely go back to Sunset.

Wonderful!
,
Thu Jan 18 07:33:57 EST 2018
Very enjoyable trip. Stayed in room 717, the size and location (near the back) were great. Had a bit of rain one day and spent the time reading and relaxing on the porch. The staff is beyond nice and very helpful at all times. The beach is excellent, very clean with all the necessities and very friendly staff there also. The food was mostly very good, we enjoyed the differences in dining from an American type buffet. The Jamaican foods were quite good, Jerk Chicken in both the restaurant and beach grill were delish. All the fish dishes (snapper mostly) were very good. The facilities, gym and spa are lovely, we took a “yoga” class that was a nice stretch with a very helpful instructor. Would highly recommend Sunset at the Palms. This was not our first trip there and we will surely return again in the future.

Romantic, Cozy, Quiet, Heaven!
Kasia P, Mississauga, Canada
Wed Jan 10 20:17:39 EST 2018
Great place, superb service, tree houses are amazing. Adult only experience a bonus. Don't be afraid of the beach across the street, it's private, great service, anything from beach chairs to food to drinks. Property looks like a jungle with plenty of hummingbirds. One of my favourite places jus far, and we are well travelled. Loved the jerk everything...food. A definite competitor to Mexican food.

Enjoyable until our last night..
beachE_keen, Toronto, Canada
Wed Jan 10 10:57:13 EST 2018
We chose to stay at SATP because of its size (small) and because it was adults only. We don't usually do all inclusives, but we were only in Negril for 3 nights and wanted the convenience. We were in room 106, which was towards the back of the resort. It was clean and spacious, and the fan and A/C worked well. The mini fridge was also stocked with bottled water, some soda and Red Stripe. Things we loved: 1) The SATP section of the beach was by far the cleanest on Bloody Bay while we were there (the week before Christmas). We walked the entire length of the beach and the sections in front of Couples was the worst for seaweed and garbage. 2) The coffee bar - we appreciate quality coffee and americanos here were great. 3) Small size of the resort allowed us to get to know some of the other guests. 4) Spa attendants were fantastic - she got all the knots out of my back muscles! 5) We felt very welcomed when we first arrived - literally every staff member said welcome or hello. Things we didn't love as much: 1) Despite our room location, we could hear traffic from the road at night. The property isn't set that far back from the road, so this is likely an issue for most of the rooms. We weren't too bothered by it though. 2) The late afternoon fogging of the property. I understand the thinking behind it, but it's really unpleasant to be around while it's happening. I'd avoid the pool area at this time. 3) Wifi didn't work in our room the first half of our stay, but it was fixed and mostly worked after that. Things we could have done without: 1) House wine offerings were terrible, even the sparkling. I'm more fussy than my husband, but even he couldn't stomach the wine offerings. We aren't big cocktail fans, so we ended up drinking rum and Red Stripe most of the time, which got a bit tiring. The other option was to pay for upgraded bottles, which we didn't do. 2) Questionable food quality at the buffet - we had the seafood feast at the buffet on our final night and I ended with a very upset stomach later that evening, which carried on throughout the next day. My husband also had issues after eating at the breakfast buffet the following morning so not sure what it was (we only ate food at the resort during our stay so it wasn't outside food). I usually expect stomach issues to come up when eating at a resort buffet, but the timing was terrible as we had to travel home that afternoon. SATP is located in a beautiful part of Negril and we really enjoyed the beach, but unfortunately our last evening/day was spoiled and so I can't say that we would stay here again.



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