Cancun - Grand Bahia Principe Tulum

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Hotel Apple Rating:

Apple Vacations Customer Satisfaction Score:

TripAdvisor Traveler Rating:

Based on 4300 reviews

All Inclusive Value Plus

Golf: Two free rounds of golf per room, per 7-night stay in select room categories; unlimited greens fees in Club Hacienda room category (cart mandatory & extra; restrictions apply).

Akumal -Like a dream come true, the magnificent Bahia Principe is a hidden paradise featuring a distinctly Mayan influence, with rooms and suites distributed throughout 3-story villas surrounded by acres of tropical coconut palms and exotic vegetation.

The Club Hacienda section offers its own reception, restaurant, bar, swimming pool and free access to the internet. Guests in this section may reserve up to four specialty a la carte restaurants per week. New waterpark addition - projected opening May 2013

More Photos »

ROOM TYPES

JUNIOR SUITE SUP CLUB HACIENDA
460 sq. ft., King or 2 doubles, Located w/in 500 ft. of beach, Balcony, Garden view, Bathroom w/hydro-massage tub, Bathrobes/slippers, Coffee maker, Beach towels, Safe ($), WiFi ($). Buildings w/3 stories w/no elevator (1st floor handicap ready).

Other Amenities -

Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Telephone
Room Safe
Satellite

SUPERIOR ROOM
Junior Suites have two beds or a king-size double bed, a terrace, air-conditioning, a ceiling fan, telephone, satellite television, a full bathroom in marble with hand drier and a hydro massage tub, mini-bar, safe ($).

Other Amenities -

SUPERIOR CLUB HACIENDA
400 sq. ft., King or 2 double beds, Located in a section w/in 500 feet of beach, balcony w/garden-view, Mini-bar, safe ($). Offers its own: Reception, Restaurant, bar, pool, May reserve up to 4 a la carte reataurants per week.

Other Amenities -

Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Television
Room Safe
Satellite

JUNIOR SUITE ROOM
1 king or 2 dlbs, gardenvw, balcony, ceiling fan, mini bar restocked daily, satelliteTV, hairdryer, full marble bathroom, safe ($).

Other Amenities -

HOTEL LOCATION

With a secluded location near many local ruins, this resort is stretched along a wonderful 3/4 mile stretch of white sand beach, surrounded by 275 acres of tropical vegetation. It's 1 hr from the Air-port, 35 min from Playa Del Carmen, 20 min from Tulum.

Address: BENITO JUAREX KM 250 - A
AKUMAL
QR

MX

Local Phone: 011529848755000

Fax: 011-52-984-875-5001

Website Address: www.bahia-principe.com

HOTEL FACILITIES

Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call

Shopping Mall Nearby (On property.)

Pools
Number of Pools: 5
Outdoor Pools: 5
Swim-up Bar
There are 3 pools on 3 levels creating one huge lagoon, considered one of the most impressive in the area. There is a jacuzzi in each pool, a giant whirlpool, SCUBA clinic, sun terrace with sunshades and sunbeds, and separate pool area just for kids.

Golf: NEARBY
05/01/10-12/23/11-Unlimited greens fees included for adult guests. The use of cart is mandatory and there is charge of $65 per person. Tee-times can be arranged at teetimes@rivieramaya-golfclub.com. Restrictions may apply.
Holes: 18

Tennis
Number of Courts: 6
Outdoor Courts: 3
Lighted Courts: 6
Pro Onsite

Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary

Other Sports Available
Bicycles: Complimentary

Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge

HOTEL DETAILS

Like a dream come true, the magnificent Bahia Principe is a hidden paradise featuring a distinctly Mayan influence, with rooms and suites distributed throughout 3-story villas surrounded by acres of tropical coconut palms and exotic vegetation.
Clients staying at the Bahia Tulum have full exchange privilages within the Bahia Principe Akumal and Bahia Coba, which includes all services, activities, bars, & restaurants.
Beach: The resort is situated on a completely natural, long stretch of private white sand beach (1 km in length) bordering along the crystalline waters of the Caribbean. Split between two private bays, thebeach is partially protected by an offshore coral reef.
Check-out: 12:00 noon
Total Rooms: 894
Year Opened: 1999
Credit Cards: Visa, Master Card

HOTEL RESTRICTIONS

Coupon system for a la carte restaurants. Restaurants/stores of the Hacienda Dona Isabel are not included in the Al (But drinks served after 11:00p in any of the 5 Hacienda bars are incl). No Spring Breakers. Must be at least 18 years old.

DINING

Grand Bahia Principe Tulum features 1 meal plan options:

All Meals, Drinks & Tips-Coupon system for a la carte restaurants.

There are 9 Restaurants at Grand Bahia Principe Tulum:

La Gran Tortuga - An open-air beachfront palapa restaurant serving Mediterranean food. Open for breakfast, lunch & dinner. Breakfast 7:00a-10:30a, Lunch 12:30p- 3:30p, Dinner 6:00p-10:30p

Riviera Restaurant - A restaurant with beautiful views,serving international cuisine buffet style. Open for breakfast, lunch and dinner. No reservations are required

Bar El Tequila - An a la carte Mexican specialty restaurant, reservations are required. No shorts allowed, open 6:00p-10:30p

Dolce Vita Italian Style - A la carte Italian specialty resturant open from 6:00 pm to 10:30 pm. Reservations are required.

Yucatan - The main restaurant serving International cuisine buffet-style for breakfast, lunch and dinner. Tables are distributed throughout several dining rooms with sea-views. Breakfast 7a-10:30a, Lunch 12:30p-3:30p, Dinner 6:30p-8:30p/9p-10:30p

Frutos del Mar Fisheria - A seafood specialty restaurant open from 6:00 pm to 10:30 pm.

Las Olas Beach Grill - A beachfront snack grill serving American food, open throughout the day andthen again throughout the evening for late night snacks.

Mama Mia - An a la carte Italian specialty restaurant, reservations are required. Open for dinner, no shorts allowed. Open 6:00p-10:30p

Acuario - 24 hour snack bar.

ACTIVITIES & ENTERTAINMENT

Daily Activities & Entertainment:

There is a Daily Activities Program every day from 10 am to 6 pm. Non-Motorized watersports are limited to 1 hour per day.

Nightly Activities & Entertainment:

Theme Nights, Disco, Nightly Shows at the 1200-seat Amphitheater (shows are on a 14- day rotation).

CHILDREN'S PROGRAMS

Club El Principito kids club is available from 9:00 am to 6:00 pm, offering supervised activities for children between the ages of 4 and 12 years.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool

Babysitting Fee: $10.00 per hour
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score

Hotel Average

What to expect

Food Quality

Comfort

Cleanliness

Service

1498 Recommend
1498 past Apple Vacationers would recommend Grand Bahia Principe Tulum to their friends and family

TripAdvisor Web Reviews

Based on 4300 reviews

What to expect

Location

Rooms

Service

Value

Latest Trip Advisor Review >>

Apple Vacations Traveller Reviews

A beautiful place

PHILLIP W.

May 14 2013

The hotel was very pretty and well kept. The food was excellent and the hotel staff wanted to please. Very nice stay. .. More>

Customer Rating:

STEPHEN V.

May 11 2013

My husband and I came here to celebrate our honeymoon with our families. We wrote that in our booking and we didn't get any special treatment like we said we would. We get there and all 5 other rooms of people that came with us got a free upgrade on their rooms, leaving the honeymooners with the ba .. More>

Customer Rating:

6th visit to resort and still satisfied!

TERESA S.

May 01 2013

We will continue to return to GBPT for our yearly couples retreat! We are always treated well and the staff works hard at trying to please everyone. The grounds are ALWAYS kept so beautiful and the food good, never have trouble finding stuff we like. The only bothersome thing to us are some of .. More>

Customer Rating:

MICHAEL D.

Apr 26 2013

Noisy drunk neighbors woke us at all hours. Checking in was very confusing. Hotel is very large and map provided to get around was difficult to follow, but after a few day we learned our way around. Food and staff were excellent. Pool area and beach, a little rocky, we're very nice. .. More>

Customer Rating:

Excellent experience

JOHN G.

Apr 24 2013

This was the first time we've used Apple Vacations and couldn't be more happy with the experience. Flights were right on schedule, and Apple reps were efficient and courteous with transfers. Our resort (Grand Bahia Principe Tulum) exceeded our expectations - staff and service were outstanding. Reso .. More>

Customer Rating:

Better then I remember my visit six years earlier

DIANA Z.

Apr 23 2013

Associate / employees attitude outstanding, grounds card for to perfection just like in the photo, beach condition maintainted daily of weeds pushed up by waves, plenty of beach / pool chairs and huts to hide from the sun. locations of refreshments neadby, entertainent crews do nice shows, plenty .. More>

Customer Rating:

One piece of a very large resort

MARK R.

Apr 17 2013

Grand Bahia Principe Tulum is part of a 4 resort compound. Tulum was priced in the middle of all price points. We upgraded to the Club Hacienda suites. all but the 3rd floor rooms saw palm trees and vegetation out the window/balcony. We made dinner reservations prior to our stay, I would recommend .. More>

Customer Rating:

NICHOLAS H.

Apr 10 2013

Amazing resort, couldn't have been a better vacation. Food was awesome especially the lemon chicken! .. More>

Customer Rating:

JOSEPH J.

Apr 02 2013

Overall the hotel and grounds and pool were excellent. Didn't really care for the mini bar which was understocked. Had some difficulty getting responses to our request to customer services, took too long to respond. There was no poolside service which I was led to believe, had to go to the pool bar .. More>

Customer Rating:

RAJU M.

Apr 01 2013

Not a bad place. The beach was rocky and rough. We had 2 rooms. Air conditioning in one was barely enough, but the other room was very warm. We called for service 3 times, but to no avail. Staff were generally very friendly and tried to help when they could. Transportation system between all three .. More>

Customer Rating:

Wonderful place

MARK D.

Mar 27 2013

Have been to Riviera Maya 4 times before & this hotel was comparable to many others. Don Pablo restaurant terrific..some of the best food I have ever had. We were given room 4621 in Tulum part of complex & had terrific ocean view, close to private dining & pool & close enuf to walk .. More>

Customer Rating:

TripAdvisor Traveller Reviews

Great all rounder.

garryzak, Liverpool

May 17, 2013

The lobby is the first thing that impresses on arrival. Room was excellent, good size with a massive bed. Mini bar that is replenished everyday, beer, soda and crisps etc. Pools are superb, down... More>

Value for money!

BexDave_11, Dudley, West Midlands

May 17, 2013

This was our first visit to Mexico so we didn't quite know what to expect. On arriving at the hotel we were welcomed with a refreshing drink which was needed after our 13 hr journey! After a quick and easy check in we were taken to our room by one of the club cars. The bell boys were very polite and helpful. Our room was situated in the Club Hacienda/club diamond part of the Tulum site, which we were told is a privileged area. people we met there told us that they had payed extra to stay in the Diamond Club, we didn't pay any extra and were put there by chance. To be honest I wouldn't bother paying extra to stay in that area. From what I could see it wasn't much better than anywhere else in the hotel. The club Hacienda has its own reception area, pool and beach which we didn't use anyway. The rooms were spotless and very spacious, Thomas cook really need to change their photos in the brochure, the room was a lot better than we expected. The hotel is huge and a bit overwhelming at first, it took us a few days to get settled but after that we were fine. There are club cars running all day to take you to the different areas. All 3 lobbys are equally as nice, all very grand and clean. We found the beach at the Akumal to be our favourite. The hotel grounds were beautifully kept, wildlife was interesting, lots of iguanas, raccoons, lizards etc. The main buffet food was average, A la Carte restaurants were very nice so I think maybe they need to concentrate on doing something to improve the buffet. Ironically the Mexican food in Mexico was the worst I ever tasted! We booked a few trips through our Thomas Cook rep. Quad biking-this was actually from the hotel and was fantastic! After being on the quad bikes for quite awhile you stop off at a natural underground cave where you can have a swim in the fresh water which is amazing! I could of stayed in there all day! They then take you to a ranch where u can feed spider monkeys and hold a snake. I would highly recommend doing this trip. We also visited Xel-Ha, Xplor and Coco Bongos, all excellent trips! All in all we had a fantastic holiday and we would return to this hotel.

Fantastic resort!

Kris-McGr,

May 17, 2013

We took our kids and grandson to the GBP Tulum and had an amazing time. The rooms were perfect, although very hot at night but that was to expected. The grounds were kept clean. The staff were... More>

Constant pampering. Wonderful.

susan c, Manchester, United Kingdom

May 17, 2013

Our 1st visit to Bahia Principe Tulum. What a welcome. Drinks on arrival, cases taken to our rooms as we register. Eat 24/7 if you want. Staff will do anything in their power to make your holiday... More>

Amazing place

Kerry A, Shropshire

May 17, 2013

We had our honeymoon here in April 2013 an we were so happy it's a beautiful plac and the staff will do anything they can for you. We would defo go back we loved eating in the tequila restaurant... More>

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.

	APPLE RATINGS: Exceptional Standard of Service & Quality; Luxurious;
	Superior First Class; First Class; Comfortable; Modest
	Superior to other hotels with the same rating; Superior to other hotels with the same rating