Cancun

Grand Bahia Principe Tulum


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All Inclusive    

2018 Exceptional Values
Honeymoon*: Bottle of domestic sparkling wine, box of chocolates, surprise gift and 20% discount on couples massage.

Located within the massive Grand Bahia Complex, guests at Grand Bahia Principe Tulum can relax and enjoy being in paradise. The Complex boasts a Dolphinarium on-site, the 27-hole Robert Trent Jones II golf course on-site, swim with the dolphins (fee) and the ruins of Tulum only minutes away.

This 24-hour paradise is set on a stunning stretch of beach perfect for watersports. Enjoy a complimentary hour per day trying watersports including windsurfing, snorkeling, and kayaking. Guests can also try the scuba equipment in the pool. Kids have special activities at the mini-club, while adults can relax and be in complete harmony in the Spa.

Dining options are plentiful with 15 total restaurants throughout the complex. Enjoy sumptuous a la carte options as well as International buffets. All of the bars serve unlimited local drinks, beer, and soft drinks. Each room also has a stocked mini-bar.

Enjoy access to the facilities, restaurants, and bars at Grand Bahia Principe Coba (except main buffet).

Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Cancun.

*Proof of marriage required. Must be within 6 months of original wedding date.


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HOTEL LOCATION
With a secluded location near many local ruins, this resort is stretched along a wonderful 3/4 mile stretch of white sand beach, surrounded by 275 acres of tropical vegetation. It's 1 hr from the Air-port, 35 min from Playa Del Carmen, 20 min from Tulum.
Address: BENITO JUAREX KM 250 - A
AKUMAL
QR

MX
Local Phone: 011529848755000
Fax: 011-52-984-875-5001
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (On property.)
Pools
Number of Pools: 5
Outdoor Pools: 5     
Swim-up Bar
There are 3 pools on 3 levels creating one huge lagoon, considered one of the most impressive in the area. There is a jacuzzi in each pool, a giant whirlpool, SCUBA clinic, sun terrace with sunshades and sunbeds, and separate pool area just for kids.
Golf: NEARBY
Holes: 18
Green Fees: Fee Required
Tennis
Number of Courts: 6
Outdoor Courts: 3
Lighted Courts: 6
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Like a dream come true, the magnificent Bahia Principe is a hidden paradise featuring a distinctly Mayan influence, with rooms and suites distributed throughout 3-story villas surrounded by acres of tropical coconut palms and exotic vegetation. As of of 01/01/18 safety deposits boxes will be included in the rates. Beach: The resort is situated on a completely natural, long stretch of private white sand beach (1 km in length) bordering along the crystalline waters of the Caribbean. Split between two private bays, thebeach is partially protected by an offshore coral reef.
Check-out: 12:00 p.m.
Total Rooms: 906
Year Opened: 1999 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Coupon system for a la carte restaurants. Restaurants/stores of the Hacienda Dona Isabel are not included in the Al (drinks served after 11:00 p.m. in any of the 5 Hacienda bars are included). No Spring Breakers. Must be at least 18 years old.
ROOM TYPES
JUNIOR SUITE SUPERIOR
2 full size beds or 1 king bed, sitting area, balcony or terrace, A/C, ceiling fan, sitting room area, hydromassage bathtub with shower, minibar, hairdryer, satellite TV, phone, safe, sofa bed.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM
Rooms have 2 full size beds or 1 king size bed, a terrace, air-conditioning, a ceiling fan, telephone, satellite television, bathroom with bathtub and shower, minibar, safe ($).
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
DINING
Grand Bahia Principe Tulum features 1 meal plan options:
All Meals, Drinks & Tips-Coupon system for a la carte restaurants.
There are 5 Restaurants at Grand Bahia Principe Tulum:
Las Olas Beach Grill - A beachfront snack grill serving American food, open throughout the day andthen again throughout the evening for late night snacks.
Don Pablo - la carte restaurant where guests can enjoy experimental cuisine and modernist design.
La Gran Tortuga - An open-air beachfront palapa restaurant serving Mediterranean food. Open for breakfast, lunch & dinner. Breakfast 7:00a-10:30a, Lunch 12:30p- 3:30p, Dinner 6:00p-10:30p
Bar El Tequila - An a la carte Mexican specialty restaurant, reservations are required. No shorts allowed, open 6:00p-10:30p
Yucatan - The main restaurant serving International cuisine buffet-style for breakfast, lunch and dinner. Tables are distributed throughout several dining rooms with sea-views. Breakfast 7a-10:30a, Lunch 12:30p-3:30p, Dinner 6:30p-8:30p/9p-10:30p
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
There is a Daily Activities Program every day from 10 am to 6 pm. Non-Motorized watersports are limited to 1 hour per day.
Nightly Activities & Entertainment:
Theme Nights, Disco, Nightly Shows at the 1200-seat Amphitheater (shows are on a 14- day rotation). Access to casino at Grand Bahia Principe Coba with 85 slot machines, sports bets, roulette tables, craps table, and hybrid machines with electronic de
CHILDREN'S PROGRAMS
Club El Principito kids club is available from 9:00 a.m. to 6:00 p.m., offering supervised activities for children between the ages of 4 and 12 years.
Applicable Ages: 4 to 12 years old

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2534 Recommend
2534 past Apple Vacationers would recommend Grand Bahia Principe Tulum to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 12992reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Grand Bahia Principe Tulum
DAVID A.
Jan 18 2018
We stayed at this hotel from Dec. 31- Jan 6, 2018. Our room was hot (air conditioner didn't work and we got no response when we asked for it to be fixed. The patio door was firmly closed, so that was not it. Our room smelled like mold. The buffet food was ok, but got a little old after a few days. we had an excellent meal in the Italian restaurant and another superb meal in the Mexican restaurant. I have nothing but praise for everyone who worked in the resort, they were very friendly and helpful. We had spa services- pedicure, reflexology massage, relaxing massage, and facials. They were all first class. Our thanks especially to Desi (pronounced Daisy) and Barbara. This would probably be a good place for families. Barbara
Customer Rating: 

AWESOME VACATION
KEVIN S.
Dec 26 2017
Been to this resort a couple times now and every single time im happy. One complaint is that sometimes at the buffet the workers forget drink orders. Also there are some areas on the beach with rocks which makes it hard to safely get into the water.
Customer Rating: 

What I thought of the resort
KEVIN D.
Oct 25 2017
The resort is very lovely the staff was great. But if you are a beach person you would be very disappointed. There were a lot of rock right in front of the hotel and there was a small beach front and in the water they had this tubing roped off and behind it was these concrete barriers that looked like whales. So I only did the beach 1 time! The next thing you get to pick 3 main restaurants if you dont do it the day you arrive plan on eating at 9or 10:00 at night. There was one of the 3 that was very good the other 2 was not impressed. So know I wouldnt recommend the resort. But thats just me I am a beach person like I said before.
Customer Rating: 

Avoid!
STEVEN K.
Oct 20 2017
Plenty of places to stay simply avoid this one!
Customer Rating: 

REBECCA B.
Oct 11 2017
The towel service was horrible. All 8 people in my group got food poisoning. The hotel ran out of toilet paper. The entertainment team was way too pushy.
Customer Rating: 

Would not go back
TESSA J.
Oct 10 2017
Overall hotel seemed dirty and not clean and sanitary. All 8 people in our group got sick. Had to ask for something simple like more toilet paper for the room. Food wasn't great. Staff didn't seem to care all of us were sick. Multiple bathrooms did not have functional soap dispensers. Would not return.
Customer Rating: 

DEBBIE B.
Oct 06 2017
Bar staff were not very friendly. Always seemed "put off" by requesting more ice. Restaurant staff were very efficient and helpful and Miriam in the spa was excellent. The hotel staff were very welcoming and helpful.
Customer Rating: 

Beautiful and relaxing
CARA H.
Sep 27 2017
Wonderful staff in restaurants & bars, helpful and friendly people! This resort is beautiful!
Customer Rating: 

DENICE D.
Sep 12 2017
Twice someone came into our room. Upon arrival someone knocked and just barged in. Then we had the do not disturb sign on door and the maid still came in. Makes me think twice on staying at that hotel.
Customer Rating: 

I wouldn't recommend- keep looking
DAVID B.
Jul 31 2017
This place gets major points for cleanliness, grounds maintenance and general service friendliness. On the other hand, there is tons of vehicle traffic on the walking paths- you are constantly dodging trucks and carts. I have never seen anything like it-no one but the guests walk in this place. At night it felt like we were sleeping on an interstate- the amount of truck, motorbike, carts and other noise was unbearable in villa 19. All the noise stopped around 2:30 am and then picked up again around 4:30 am. Very little of the resort is air conditioned and the buffet on site was just short of terrible. The buffet eating area is not air conditioned so you will melt as you try to eat. Luckily you could go over to Coba (neighboring resort) and eat in air conditioned comfort. Our shower was broken (and then fixed) and the door was falling off the hinges (fixed somewhat) and our phone never worked throughout our 8 days (never fixed.) The on-site "privilege club" sales guys will accost you daily and your 60 min presentation will take 2 hours and the "free" excursion that they promise you will ultimately cost you money because "that's not what they said." I don't appreciate being scammed. Most mornings there were no clean pool towels at the front desk to swap out and the staff just said to come back later and maybe they would have some. I ended up finding housekeeping personnel most days and they were very happy to get me new towels. All of the Bahia resorts here are connected but as you walk down the beach, you can get a drink here, but not there and not there- it was ridiculous. The beach is in a cove that collects all of the seaweed in the gulf of Mexico and there are tons of people and excavators trying to get mountains of seaweed off the beach- again very noisy and not a lot they can do about the location. Speaking of location this place is unbelievably far from the airport (almost 2 hours) and far from everywhere else too. Check the map as there are only a few resorts south of this one. Excursions take forever to get to and with stops it takes even longer. In my opinion apple probably gets the less desirable rooms, since they buy in bulk and the resort goes out of their way to convince you "book directly once you join the privilege club"- total scam. We were only entitled to 3 a la carte dinners over 8 days which was pretty ridiculous because most restaurants were empty from 6-8pm. You get what you pay for with Bahia Prinicpe.
Customer Rating: 

BRAD S.
Jul 31 2017
we stayed at this resort for my sisters weeding there were 47 people in group we were traveling with and our rooms were not all together my sister paid extrea to have a block of rooms at the resort witch we thought meant we would all be close to one another (are reasons for going there) that did not happen I was in building 12 and my sister was in building 34 witch was a pain when one of us need something
Customer Rating: 

TripAdvisor Traveller Reviews
Couples
Joanne H,
Sat Jan 20 07:50:25 EST 2018
Excellent Hotel. We stayed in Hotel Tulum. There are other hotels in the complex. Hotel Coba is not on the beach front but facilities in Tulum and the beach can be used. Coba is more children oriented. Hotel Akumal is more luxurious and has an adult only beach facility. I believe Sia Khan is adult only and on the golf course. Food at Tulum and Coba are excellent. Option of booking the a la Carte restaurants, 3 each week. Don Pablo in Tulum and Le Gourmet in Coba are gourmet restaurants and the food and service exceptional. I believe an explanation of the different Hotels in the Grand Bahia Principe would benefit from a more in depth explanation, as the place is vast. Now we’ve been it’s easy to understand the set up, standards and facilities on offer. Will definitely be going again

Beautiful water, huge resorts, good food and good staff
chasity2682, Smiths Falls
Sat Jan 20 04:54:42 EST 2018
My wife and I stayed here in Sept 2016, I know its a little late lol but sometime info helps. Resorts was beautiful, we enjoyed being able to travel to the Coba resort to see what it was like. food was always good and the dining experience was decent. Hated how early the bars closed (11 pm) My wife and I are late night people so this was a bit of an issue for us but we always went down to the beach snack bar that served a little later. raccoons were hilarious, if you have fear of animals this is not the spot for you to hang out :). Room was decent, our AC failed the second last night so it was a screw around getting a new room that was good for us but it did happen. they don't have a lot of AC spots in the hotel which was an issue for me, I like my AC!!!. water there was beautiful and had lots of fish you could see, people would bring down bread and the fish would go wild, it was pretty neat to watch. all in all, it was nice. it was not my favorite resort (mainly because of the AC) but my wife loved everything about it so if ac isn't your biggest concern then I would definitely recommend going.

We love this place
Irene H, Cochrane, Canada
Fri Jan 19 10:07:46 EST 2018
First time in Mexico and Everything was amazing 👍🏻😍 We loved the very big variety of food, the beach is perfect and everything close by. And we loved the transport from the hotel to the div. Restaurants and the apartments.

The Good, The Bad, and The Ugly
Coleee3, Colorado Springs
Fri Jan 19 04:13:12 EST 2018
This was our 4th trip to Mexico for a family vacation and our first all inclusive. We went as a family of 4 with two adult children. We stayed at the Tulum resort in two rooms in Building 10 This was an average hotel – not 5 star -equivalent to a Ramada Inn or another 2 star hotel in the states but somewhat run down. The Good: -The beach: good snorkeling off the resort, go north to swim and to avoid the wave breakers (bring water shoes to avoid and rocky bottom). -The variety of the food at the buffets - just choose the food options that are hot and steamy. The seafood was the best in my opinion -The volleyball was great! -The people - a great international group - a good amount of Europeans (French, -Italian, German). Very friendly and fun to talk with. -The rooms had good A/C in both rooms - nice location of rooms and views. -Don Pablo was amazing! -Easy to book non-motorized activities -Friendly staff -Rooms are quiet -We felt safe -The evening entertainment and disco for young people as an option for fun -Nice location and beautiful views -Friendly staff The Bad: -Our rooms were not cleaned daily, they were very humid and somewhat musty smelling. The steps were dirty and should be pressure washed -The La Gran Tortuga restaurant was dirty - smudgy windows and dirty floors which is not appealing when you are eating there. -The large buffet offered a good variety but it was just too big for my taste - I am not really an all-inclusive food person - I would rather have high quality and great food than lots of it -Can't drink anything from the bar with their simple syrup or fruit juice - all have fake sweetener! Had to stick with wine, beer and rum/cokes. -Shower leaked in our son's room -The Mikado and the Brazilian dinners were marginal -No option if you wake after 10:30am for food. Breakfast buffet is closed and nothing opens until noon. The Ugly: -3 out of 4 of us got sick at the end of our trip - 2 two with a horrible stomach bug and one with respiratory issues. Not sure if this was picked on during travel or from resort. -Dirty rooms - Clean them daily for goodness sake! We stayed in building 10 and by the end of our 6 night stay the bathtub black and gross. Misc./Hints -The coffee service (automatic machine) at Akumul bar in the am needs improving (the automatic service machines were down often). If you are a coffee drinker - bring your own coffee and bring the small cone type of filters. -If you drink a lot of water request extra from the front desk. You get two large bottles a day which isn't enough for us as 3 out of 4 of us played volleyball all day in the sun -The coffee bar at Akumul bar is great! but only open after 10am. They serve great cappuccino and espresso. -There are 3 buffets - the main and largest one - the one at Tequila (clean and open), and the La Gran Tortuga - The 24 hours snack bar isn't really 24 hours - they open at noon and run a good lunch option until late afternoon then it dies out and starts again for a dinner. Self-serve beer tap :) as well -Book Al A Carte asap - hard to get reservations - use the App to avoid lines -Open slider and front door and click on ceiling fan for fresh/dry air to clear out room - this was key -bugs weren't an issue except for my son who got bit but he always does :) they love him, but we didn't see any and 3 of us were just fine. -safe was included as we booked direct from hotel - we also selected our rooms online

Staff are the saviours
Annie H, Bolton, England, United Kingdom
Fri Jan 19 03:53:20 EST 2018
I'll start by saying we did not thoroughly research this hotel before the trip as we were expecting to go to Cuba - however the hurricanes devastated the area we were traveling to, so this was booked as a very last minute trip. Took around an hour from the airport in Cancun to arrive, check in was easy and swift, we were then taken to our rooms by a car, we had booked two rooms but were halfway across the resort from each other, if that would bother you make sure you state that you would like to be closer at the time of booking, we weren't really fussed about it though. Rooms are quite basic, a double bed, a couch that looks like it's from Tenerife in the 90's, but it was clean and that's the most important part. Screens on the balcony are a bit rubbish, would recommend buying a mosquito plug in. The balcony door in our room got stuck closed a few times and our friends had a giant leak in their room after around a week- maintenance are very quick to sort any issues out though, after a ring to reception they were down within ten minutes each time. Food was iffy when we traveled, we believe there was an outbreak of gastroenteritis, most likely from the main buffet, only one member of our party had a problem and that was minor compared to a lot of people we spoke to, probably not helped that people were still in pools etc even though they were ill, we kept to the rooms until completely better. The hotel also got closed to any more guests arriving during our stay, newcomers were relocated for about a week, both TC and the hotel still refused to acknowledge an issue with the hotel though - not giving us a lot of faith. We stuck to eating at the snack bar late at night as you could see them cooking everything fresh, and sticking to safe foods at breakfast which sort of ruined it a bit, as we didn't get to try a lot of new things for fear of getting ill. Mostly stuck around the main pool which was gorgeous, with an island in the middle full of trees and flowers. Saw sunbeds being cleaned regularly and always friendly staff coming around collecting empty cups from the area. Lots of wildlife around, we saw many lizards, coaties, capybaras and raccoons. It goes without saying - don't touch them or feed them, we did see a child who got her finger bitten by a large lizard, so keep an eye on any little ones. All the staff we came into contact with were absolutely lovely, from the gardeners to the wait staff, every single one of them always said hello, always smiling and friendly. Probably wouldn't return to the Tulum side of the hotel, but would return to Bahia Principe as I think we visited at the wrong time.



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