TripAdvisor Traveller Reviews
WOW! What a great place to stay!
My friend and I have stayed at Playa Los Arcos several times before, but it was 14 years ago. The hotel has not lost it's charm at all, but it is now in a more modern, clean, and safe area. We were...
My friend and I have stayed at Playa Los Arcos several times before, but it was 14 years ago. The hotel has not lost it's charm at all, but it is now in a more modern, clean, and safe area. We were afraid some of the charm of old town may have gone away, but it is still there. Magda at the front desk, Esteban and Emilio at the beach, and many more were outstanding. Our room was clean and had a gorgeous view of the beach, and the housekeepers were very good. We even had towel sculptures on a couple days...reminiscent of cruise vacations.
We hated to go...and almost shed a few tears with our new friends.
Romantic Zone Getaway
My partner and I booked a trip for a quick relaxing getaway in what is called "the Romantic Zone". She's loves PV and the old town culture and convinced me to go to PV versus Playa del Carmen. I...
My partner and I booked a trip for a quick relaxing getaway in what is called "the Romantic Zone". She's loves PV and the old town culture and convinced me to go to PV versus Playa del Carmen. I would first like to say that the staff is super friendly and location is absolutely wonderful. Upon arrival our room was not ready. They did however take us up to see where our room would be and what it looked like. It was tiny and not what we expected or booked. They told us we could upgrade for a fee. We paid the fee of course because the original room was unacceptable. Our upgraded room was beautiful, ocean front, large balcony beautiful furniture etc...(room 242) what we originally wanted. There is only 1 restaurant there and the food was mediocre at best and basically the same choices for breakfast, lunch, and dinner. After the 1st days meals we only had breakfast, since the restaurants near by were so reasonable and fabulous. The pool was always packed with kids and dirty with trash from the snack bar and cups on the ground. They sell day passes for outside guests to come swim and eat all day long. It was very difficult to find a chair by the pool. We were able to go across the street to their sister hotel Casa Suzanna and enjoy the rooftop pool minus kids, but there was no bar there so we had to go back and forth for drinks. However, we had a wonderful experience at the spa at Los Arcos. Coming from a massage snob it was truly one of the best massages I've ever had. Unfortunately I can not remember their names. The beach is absolutely gorgeous. As soon as we stepped onto the sand Fernando set us up with 2 chairs, a table and an umbrella. The view was stunning but being able to relax with vendors asking you to buy something every 60 seconds required me to say "no gracias" a minimum of 30 times in an hour. Needless to say I was never able to finish reading a chapter on the beach...Overall I enjoyed my visit to PV the culture, restaurants, going to Le Cliff for drinks, shopping, and spending some quality time with my partner was incredible. Unfortunately, if you are looking for romance and some quality time with your significant other.,.this is not the place. Do not let romantic zone fool you. The pictures on the website are deceiving. I can not wait to return to PV, but next time we will stay somewhere else.
been here before---some improvements
i'm usually long winded in my reviews but i'll make it short.
we stayed at this property in 2008--our second trip to pv. we stayed ai back then. since we have been to pv many times now---we...
i'm usually long winded in my reviews but i'll make it short.
we stayed at this property in 2008--our second trip to pv. we stayed ai back then. since we have been to pv many times now---we usually stay at condos---but due to certain circumstances we stayed at pla.
pros and improvements
room was clean, big balcony, large towels , comfortable bed., got a refrig, they added ironing boards and a large safe. was in room 415---pretty good view. looked at an oceanfront--thx to margarite but didn't think it was worth the xtra $$.
staff very friendly.
pool clean, grounds clean
understand i only used pla to sleep, shower, and get beach towels. i have a spot that i go to on los muertos that's my favorite.
location is the best
use to a condo---so rooms are small
no coffeemaker in rooms
wifi---hit or miss at times
would i go there again? absolutely---would even rent their off beach properties.
shout out to gabriella,margarite, efren, carlos, felicitas
A Break From The Christmas Madness
A week in the sun away from the hassle was just what the doctor ordered, I didn't plan to go until the last minute, although the hotel was booked, I was able to get a nice room that overlooked the...
A week in the sun away from the hassle was just what the doctor ordered, I didn't plan to go until the last minute, although the hotel was booked, I was able to get a nice room that overlooked the pool and beach. I always go down in March, but surprised everyone by an early visit in December. Although the restaurant has many delicious items to choose from, there are excellent places to eat within walking distance of the hotel, from Taco Stands, to 5 star eateries. All very affordable.
Over the past 30 years, there have been many changes, but what does not change is the feeling you are home, from the time you exit your taxi, until you check out. The staff at Los Arcos is by far the warmest, and most caring of all the hotels I have ever stayed at.
The perfect beach resort
We have been staying at Playa Los Arcos hotel for 10 years. We stay 3 weeks in November each year. Each time we return it is like going home. The staff always remember us (and our names) and treat us...
We have been staying at Playa Los Arcos hotel for 10 years. We stay 3 weeks in November each year. Each time we return it is like going home. The staff always remember us (and our names) and treat us great. It is the "Perfect" location in Old Town. You can walk to anyplace, restaurants, shopping, bar hopping. You can sit on the beach and watch the most beautiful sunsets in the world. There is a Saturday morning market on the square right across from the hotel. It is just a short walk down the malacon to go downtown Old Town where there are more shops and restaurants.
It is like going to a family reunion, we always stay in the same room and have the same maid, Fabiola, who is amazing and always remembers us. (Don't forget to tip the maids)
For as long as we are able we will return to Playa Los Arcos every year.
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