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Another wonderful vacation at Playa Los Arcos. Thank you Martha and Edgar for all your assistance. The hotel is in the perfect location in Old Town and the beach is just wonderful. Many comment...
Another wonderful vacation at Playa Los Arcos. Thank you Martha and Edgar for all your assistance. The hotel is in the perfect location in Old Town and the beach is just wonderful. Many comment about the hotel being old - this is what we like. It is a true Mexican hotel. Our room was always very clean. Plus the hotel put up new curtains during our stay. They looked very nice! We cannot wait to return next year.
Great location and value
We stayed here from Feb 12-26 in 2014. The whole place is aged and colonial style but fits in perfect with the downtown vibe. Room was clean, beds were typical of any 4+ star we have stayed at in MX...
We stayed here from Feb 12-26 in 2014. The whole place is aged and colonial style but fits in perfect with the downtown vibe. Room was clean, beds were typical of any 4+ star we have stayed at in MX. We had a "superior room" which had 2 dbl beds. It was air conditioned but no ceiling fan. We had a 4th floor ocean view that was pretty nice.
Of course the staff go above and beyond to make your stay comfortable and enjoyable. Always a smile. The location is the huge advantage in my opinion. You are right in the middle of the downtown action of restaurants, cafes, banks etc and directly adjacent to the Malecon sea wall that provides great access to the ocean walk.
We woke early and went for a 6 k run up the Malecon and into town. Always felt very safe and welcome. Evening walks were great. There are a couple outdoor amphitheatre type facilities along the Malecon and there was nightly entertainment happening there . Also the hotel itself had entertainment in the form of singers or dancers each evening.
We signed up for the "all inclusive" option which allowed access to the buffet (1) and normal standard bar drinks. It was only another couple hundred for the 2 weeks so great value. Always decent food but we normally used it exclusively for breakfast and lunch but would dine at the many restaurants etc near the hotel for variety. On the nights we had dinner at the hotel buffet it was always decent food which was served hot and fresh.
If there was a down side it was that the beach was very busy. If you wanted a long lounge chair you had to be there before noon or go down in the morning and set one out. There are also lots of vendors on the beach but they were not persistant and would walk away at the shake of your head. Have to keep in mind these are just folks trying to make a living and they have a short tourist season to do that so i always tolerate them.
Overall it was a great stay at a reasonable price and would recommend to a freind
We stayed reserved two one night stays, the first night and last night we were in P.V. , definately should have canceled the second one! Our room the first night was looking out into the stairwell...
We stayed reserved two one night stays, the first night and last night we were in P.V. , definately should have canceled the second one! Our room the first night was looking out into the stairwell ( even though I "upgraded" to a superior room with a terrace) there was no terrace. I was so tired from traveling all day, I just wanted to sleep, so I didn't fuss about it. In the middle of the night a group of guys got in a fist fight right outside our room. So much for a restful nights sleep. The hotel is older, but clean wasn't expecting too much for the room. Just wanted a terrace to sit on and people watch. We had the last night of our trip booked there as well, but I figured what are the chances they screw me over again. Well, we arrived for our last night following a week stay in Yelapa. Again they told me they didn't have any rooms with a terrace, I then told them I wanted a discount on the room, since I had been promised a room with a terrace and even had the copy of the booking with me! They tried to tell me there was nothing they could do because I booked through a third party. I had to point out to them that I booked throught their direct web site! Evenafter they acknowledged that they kept telling be there was nothing they could do. Finally after 40 minutes they gave me 10% off my room, hardly worth my time.
The location is great if you like the Romantic Zone, but the beach is rocky and less than ideal. We have stayed in multiple hotels on the beach in P.V. and this was by far the worst section of beach. We will not be staying here ever again. I think we will try the San Mareno, looks newer and hopefully has better desk staff, yet is still in Old Town, near the pier, which is where we want to be!
Will not go back
Superior room.....haha stuck in 204 for two nights...shabby no balcony overlooking side street...got to 408 after that...clean with a balcony at least....we wanted small and quaint...wasnt expecting...
Superior room.....haha stuck in 204 for two nights...shabby no balcony overlooking side street...got to 408 after that...clean with a balcony at least....we wanted small and quaint...wasnt expecting a five star...if you are going to book call hotel directly they said....willbe calling my travel agent...dont go all inclusive there are too many great places to eat!
Satisfactory, but largely unmemorable
Playa Los Arcos, not to be mistaken for Los Arcos Suites and sister hotel, Casa Dona Susana, is pretty much a fixture on Olas Atlas in the zona romantic of old PV. It's in a great location, close to...
Playa Los Arcos, not to be mistaken for Los Arcos Suites and sister hotel, Casa Dona Susana, is pretty much a fixture on Olas Atlas in the zona romantic of old PV. It's in a great location, close to the myriad of eateries, spas, galleries, bars and the beach.
The lobby is decorated with elaborate, heavy traditional woodwork. even some of the doorways are framed in a similar way, which certainly offered some charm. Even the rooms had head boards of similar design. The first room we were taken to was quite small for the two double beds it housed, and the air conditioner smelled like it needed a good flushing out. There was a balcony that overlooked a side street, and the ocean was in plain view. I had requested a poolside room, but I've had the PV experience before, and wasn't too put out with what we got. The bathroom was quite charming, with the local painted ceramic sink and carved stone shower enclosure. Unfortunately, the toilet plugged up right away, and my traveling companion decided we needed something better.
The next day, we had a new room, poolside quite close to the beachside. The room was larger than the first, with a much bigger, though less charming bathroom. Instead of a private balcony, we had two chairs and a table in front of the room along the outside common hallway. With the window open, we could hear the surf, which was fantastic.
The hotel is clean and well maintained, though some poor design has left them with two glass elevators which are exposed to the elements and are badly in need of window washing (which is impossible to do, given that said windows are on the inside of the elevator shaft). The pool is heated, which may sound counter intuitive for a Mexican resort, but I have been astonished at how COLD several other pools have been over the years, and this one was really a pleasure to swim in. There is a pool for families (read children), with a low wall separating it from the adult pool. A big cascading waterfall in the adult pool creates some comforting white noise and is a favourite watering hole for the local pigeons. There is also a hot tub a little closer to the beach, and I spotted a clutch of middle aged vacationers enjoying a routine cocktail and soak on several nights.
We had the basic room only, though the hotel offers a form of all inclusive. From what I could see, there is an a la carte station on one side of the hotel's only restaurant that served snacks during the day, and the restaurant otherwise provided the rest of the fare. The restaurant, Mi Pueblito Restaurante, served mediocre food that was a little pricier than necessary. I would suggest exploring the neighbourhood for the accessible, delicious and reasonably priced meals that are offered all around. The restaurant bar doubled as the resort bar, but never seemed to have a line up. They have a ludicrous cash system, however, that leaves the customer waiting for change long after the drink has been served. All money is handled centrally at a station across the restaurant from the bar, so someone first has to be called over to pick up the cash and be told what the amount owing is, then that person has to head over to the busy cash station to get the change and bring it back to the bar. I understand why that measure may be in place, but blatantly telling your staff and your patrons that you have no trust in your own employees diminishes the employer and the resort in my eyes. That, and it made me feel like I was making a special request every time I bought a margarita and engaged this odd money process.
I think, overall, I only really feel like I missed the personality that has always been the hallmark of my trips to PV. There were no happy faces, no exuberance in the interactions with guests. I understand that live isn't all roses for a lot of these people. They work hard, long hours for a meagre living. That's why the personality of most locals has always impressed me. On this trip, I felt less welcome and more tolerated. Maybe everybody was tired after xmas and new year's... if so, I get that.
I'll end on a positive note. The hotel's spa is quite a lovely place, enclosed in floor-to-ceiling glass at the Southwest corner of the property (to the left as you head out to the beach). It does a good job of providing a quiet, tranquil atmosphere and the service that I received was very good. I should say that I went for a massage at a little place up the street for half of the price, but it just couldn't offer the same overall experience-- if I'm going for a relaxing massage, I'd rather pay more (and it's still nearly half of what one might pay back home at that!) to enjoy the whole experience. There's also a small gift shop inside the resort. It's not as though stores aren't all over the place/in your face (I say it lovingly) everywhere in town, but the proprietor had some nice things at decent prices and some days you just can't face the PV shopping experience. A quiet looksee with a drink in hand, freshly manicured perhaps, can be a welcome thing.
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