Overall, we had a great time. Pros: location, for us being able to walk the malecon almost every night, our room was very conveniently located, spacious and with a wonderful, amazing view. We loved being so close to the sea that your could hear the sound of waves day and night. For the most part, all of our requests were met. Employees were very courteous. Cons: the construction, hearing the noise of the construction all the time, the dust and smell of metal being soldered. For us, it was always a highlight to be able to eat breakfast next to the ocean and this time we weren’t able to do it because the restaurant was under construction. The employees who serve the beach and pool were very inattentive. They seemed to prefer people without bracelet. They never approached to see if we needed anything and the one or two times I asked for something, they didn't bring it. The jacuzzi was lukewarm most of the days, so it wasn't really a jacuzzi. The weekend is madness with so many people getting to the hotel but the middle of the week was fairly peaceful. The ocean had something that irritated the skin, it seemed to be jellyfish which stung my children, but this was all over the Bahia. It was very rocky on the sea side which made getting into the sea very difficult. Kudos to the bartenders! They work so hard on pleasing everybody!
At 7 a.m. there was construction going on on floor above us. Drilling hammering and front desk didn't seem to care about my concerns. I have stayed at Playa los Arcos many times and this was unacceptable.
My husband and I stayed 3 nights at Playa Los Arcos. Our room initially was on the street and we had requested a room on the side roads by the pool. After the first night, they upgraded us to a wonderful suite, room #208. I highly recommend staying here. It gave ample space compared to the regular King size rooms and it was away from the street noise. The pools were nice, the iguana was fun, an excellent choice for a top notch location and affordable price.
Being a member of Marriott and international it was a 2.5
Rooms very clean but so outdated and my gosh the colours
The pedlars on the beach where by the dozen and security wouldn't nothing
The room was rustic, but the location is perfect. Staff are excellent and friendly. For spa lovers out there, the Holistic Spa, right next to the hotel has some of the best services I've experienced. I had 4 treatments in one week for much less than half the price I pay in Canada. There was a bit of noise as they are currently expanding the pool to include an infinity pool.... and it will be fabulous. For those who want a great hotel in the heart of everything and AWAY from the hotel zone, this is the place for you. As well, there are some fabulous rooms ie. 101, that overlook the ocean. I think the ground floor suites would be quite noisy as they are right beside the pool