Apple Vacations Traveller Reviews
Small things that would make stay great
They need more care of beach by pool.could cleanup junk once a week and glass balcony on rooms .Also noise closing in fresh dinning area mistake.very noisey.Also need to restrict radios or phones on beach go to beach for sound of beach
Hilton rose hall
Rose hallis a older hotel that needs to be updated. the rooms are okay but not to the standards a Hilton should be. Bathrooms were marginal and the beach front is substandard.
I paid extra for a carseat and it was not set up or usable in the bus.
Def on Jamaican time
The food/bar service is exteremely slow. The hotel is over crowded and the staff def works on their own time.
Perfect resort in Montego Bay Jamaica
THis resort was absolutely magnificent. It is both elegant and casual. During the day, the resort is casual but at night, you can dress up and go to the restaurants on site. The staff is great. I don't know how they do it, but they remember your name and you feel like you form friendships there. We went to celebrate my son's 18th birthday. The concierge arranged a bottle of champagne at dinner. Of coure there in Jamaica, 18 is the legal drinking age. The bar on the lobby level is very nice and outdoors. The food at the resort is so good. Don't forget to go to Mangoes for the beef patties!!!! This resort is great for adults and for families. Amenities are available for the children with a great water slide and lazy river as well as for adults. This is a wonderful place to stay. My family enjoyed it as much as my son and I did!!!
Best resort in Jamaica
Excellent service, very helpful and friendly staff. The best resort we have ever stayed at in Jamaica
My visit: 1st Time
Hotel was clean. People that worked there were nice. Drinks were very good. The food quality as this resort was poor by my standards.
The overall quality of our resort was fair to good. Our room was very musty, while our children's room was fine. Although our room was clean, we had to ask for extra towels a lot. Although we understand that we could not be guaranteed adjoining rooms with our children, one would think that rooms close together would have been arranged. I had to argue for this. Hotel staff were generally pleasant, but did not go out of their way to be particularly gracious or smiley. Service in the Fresh restaurant was subpar. There were not nearly enough umbrellas at the pool.
excellent family vacation
The Hilton Rose Hall was a great family hotel. We loved the pool and lazy river and slides. The beach was small but nicely kept and they had lots of activities, sea kayaks, hobie cats (they"ll take you out if you don't know how to sail, and windsurfing. My 14 and 11 year old boys loved it. My husband and father played golf and were very happy and we all enjoyed the snorkeling. The drinks were yummy but bit weak, which was fine by me. The food was good but not exceptional. We enjoyed the bbq nights and lunch at the sea side the Jamaican pork was really good and the chicken curry sub was good too. We all loved the omlettes in the morning but the rest of breakfast was only so so. The beds were very comfortable but the room had some dated aspects like popcorn walls and ceilings. However the furniture was tasteful and the bathrooms were updated though small. The staff was 90% very friendly and accommodating. I love that from Indy you could get there on a non stop. The ease of travel made it a perfect choice for us. While not perfect, I would still highly recommend for families. We had a fabulous vacation!
AWESOME! Jamaica 2013 trip
The trip was fantastic. Apple took care of us when we got to Jamaica and got us to the hotel. The Hotel was kept impeccably clean and serviced by a very happy 'no problem' attitude staff. I would (and already have..) recommended this trip to others.
A lot of money spent for poor quality.
Apple vacations left me at hotel at check out. Waited in long line to check out which caused me to be 4 minutes late for my ride. They left. Forced to take a $60 cab ride. Ants all over hotel room. Disgusting! Food is horrible. Hotel filled with huge organization (smart circle). These people were loud and obnoxious. Lack of assistance from hotel staff. Terrible.
TripAdvisor Traveller Reviews
This is a great hotel in a really good location. We were minutes from the airport. The beach improvements made this a location I would return to again and again. We had stopped coming here because the beach was very rocky when you got into the water. Somehow they fixed that issue. The only negative I would give would be not enough king rooms.
AMAZING! Would go back tomorrow if I could
Everything about our visit was amazing. One of the best parts about the resort was Shineka. We first met Shineka as she lead our "Hotel Orientation" and showed us around. She remembered us throughout the week and always made sure to make our stay memorable. I'm pretty sure she is never "off duty" because she was always there day and night. She also lead an amazing array of entertainment throughout the week. I honestly can't say enough good things about this place.
The food was outstanding, the beaches were very private with no unsolicited "vendors" on the beaches like I heard rumors about before our trip. Every single person we met was unbelievably friendly, upbeat, and willing to do whatever it took to make our stay the best it could be. Hands down one of my favorite vacation spots I've visited to date.
This was fun with the water slides the lazy river and a pool the staff is friendly and helpful The rooms are nice and clean
The evening entertainment is soso and they need band on lobby balcony bar and where did the nachos go to??
Went back since and had anther great experience
Staff is amazing
Friendly and Helpful
I am sending kudos to Sade at the reception desk and Carl from the IT Dept. I was having an issue with connecting and syncing my Kindle. Without fanfare the problem was addressed and solved. I could read by poolside which made my day!
Perfect family vacation spot!
We just returned from an amazing family vacation.
I don't have a single complaint about anything.
The food was delicious, the beach was perfect, the pool and lazy river were so much fun!
The beach was fantastic because it was shallow for quite a ways out. Perfect for my 5 & 7 year old.
Everyone was friendly. The beds were comfortable. The view from our oceanview room was amazing. We stayed in room 202 and no issues!
We will be back!
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