Cancun

Riu Yucatan


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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts).

Ever since it opened as the original RIU Resort in Riviera Maya, Riu Yucatan has been a leading choice for families and couples! Themed in an early Mexican Colonial style, the resort features a lobby modeled after an authentic Mexican town with hand-painted frescos of flowers, angels, and clouds. Relax beneath one of the many palm trees sprinkled along the white sand beach, or enjoy the array of watersports in the clear waters of the Caribbean.

Four restaurants feature a variety of dining choices. The Hacienda Restaurant extends to a terrace amidst jungle greenery, offering a great variety of tantalizing buffets and on-the-spot cooking. Guests are sure to enjoy the informal atmosphere of Margarita's specialty restaurant, as they dine alongside the large pool area and take part in the delightful theme nights. Shanghai, the Asian restaurant, serves amazing buffets. Snacks are available 24-hours a day and the five bars, including two swim-up bars, serve unlimited drinks.

Activities abound at this non-stop resort! Enjoy watersports such as kayaking or body boarding, or venture over to the 18-hole golf course nearby! For a soothing experience, sip a sunset cocktail in one of four bars or pamper yourself at Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Every evening, live entertainment, and music provide the perfect show right before heading off to bed. Riu Yucatan has exchange privileges with Riu Tequila and Riu Playacar (dinner dining excluded), so entertainment is never in short supply!

Find more information about Riu Hotels & Resorts.

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HOTEL LOCATION
The resort is located in the Playacar resort complex, 3 km from the picturesque town of Playa del Carmen and 35 miles (56 kms) Cancun International Airport (CUN).
Address: CALLE CHACA, 33 SUPER MANZANA, 23
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-873-1266 or 873-0304
E-mail Address: /sapmnt/P01/transfer/MM/out
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (5 km)
Pools
Number of Pools: 4

Swim-up Bar
4 swimming pools with sun terraces, one with swim-up bar; whirlpool in pool area. Children's pool with slides.
Golf: NEARBY
Cancun Hilton Golf Course Mayan Palace Golf Course Mayakoba Golf Course
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Caddy: Mandatory
Lessons Available
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Riu Yucatan is a deluxe beachfront All-Inclusive resort with a Mexican Hacienda architectural style & a privileged location in the exclusive Playacar complex. Air-conditioned rooms feature a balcony or terrace in a relaxed, easy going environment. The Mexican Street offers a vast array of shops, services and boutiques. Guests can also enjoy food and beverage service until 2am, free entrance and drinks at two discos, and the use of all bars within the Riu complex (except those at Riu Palace). Beach: The resort is nestled along a beautiful stretch of pristine white sand beach dotted with tropical palms and comfortable lounge chairs. There is complimentary towel service, and guests will enjoy a variety of non-motorized watersports. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 507
Year Opened: 1997 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Dress code: Main restaurant gentlemen no sleeveless t-shirts; Theme restaurants gentl emen no sleeveless t-shirts, long trousers. At least 1 person 21 years or older in al l rooms February-May and 18 years & up for the rest of
ROOM TYPES
STANDARD ROOM
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Standard Room description.
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE
Junior Suite, King or 2 dbl beds, Balcony or terrace, Living room area, Ceiling fan, Satellite TV, Phone, Mini bar, Liquor dispenser, In room safe, Hairdryer,
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Riu Yucatan features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Riu Yucatan:
El Templo - Bar
La Margarita - An informal specialty restaurant situated by the pool area, guests are sure to enjoy delightful theme nights. Men are required to wear long pants for diner, reservations required.
Tequila - Pavilion bar
The Hacienda Restaurant - An International buffet restaurant open for breakfast, lunch and dinner, The Hacienda offers terrace dining in an enchanting atmosphere enclosed in jungle greenery. Men are required to wear long pants for dinner.
Mezcal - Pavilion bar
Cozumel - Swim-up bar.
Sicilia - An Italian a la carte offering buffet-style starters. Men must wear long pants, and reservations are required.
Ibiza - Swim-up bar
Shanghai - Serving fine Asian cuisine buffet-style. Men are required to wear long pants for dinner, and reservations are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball court, table tennis, gym, catamaran, kayaking, windsurfing, snorkeling equipment. 1 introductory scuba diving lesson in the pool. Exchange privileges with Riu Playacar and Riu Tequila.
Nightly Activities & Entertainment:
Live music several times a week, and Two Discos (on-site and at Riu Tequila).
CHILDREN'S PROGRAMS
The property offers an integrated children`s swimming pool, Mini-club and playground,and several times a week there is entertainment for children from 4 to 12 years.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Cribs available on request basis for a small fee.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
753 Recommend
753 past Apple Vacationers would recommend Riu Yucatan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6271reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Housekeeping
ELIZABETH G.
May 08 2018
The staff was friendly but I had to keep leaving notes for housekeeping to leave enough towels every day for the two people using the room.
Customer Rating: 

TEST
Stay at the RIU Yucutan March 2018
ROBERT O.
Mar 31 2018
We enjoyed our stay at the RIU Yucutan. The facilities were nice, clean and well maintained. The pool and beach areas were nice. Food and alcoholic beverages
Customer Rating: 

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Steakhouse
CHRISTOPHER C.
Feb 22 2018
The only bad thing was. A family sat next to us at the steakhouse and they did not eat their loaves a bread or use one silverware setting. When they left the table the waiter did not remove the bread or the silverware. It was left for the next guests.
Customer Rating: 

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Riu Yucatan
DOUGLAS W.
Feb 07 2018
Our only issue at the resort was with our Apple rep. We want to go on an excursion to Cozomel. James was more than happy to help. Our problem comes with the fact that he way over sold the trip. He was over stated what the trip included and how long we would be out. It turn out we stopped at two parks, neither not much to see, and were gone from the resort for over 12 hours, over two hours longer than we had hoped. We spent $260 on a tour that was not worth the money and could have be completed in a third of the time.
Customer Rating: 

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Hotel
RITA T.
Jan 22 2018
This was our second visit. I cant say enough how wonderful the hotel staff are. So accomadating. Hotel needs a little updating
Customer Rating: 

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Riu Yucatan
KEVIN L.
Nov 22 2017
I have stayed at Riu's previously. This was as expected from a service and food/drink quality perspective. The whole resort decor is in need of updating. Room was very brighy and unable to dim lights for a warmer feel. Found cocroaches and small bugs in the room. Reallu hate the 2 beds pushed together concept. Took any romatic feel away.
Customer Rating: 

TEST
noise out side our room and bathroom.
BRADLEY M.
Jul 06 2017
The way the rooms are set up inside, The toilet has a door, but the shower is open with a glass door with a very small wall. If you aren't staying with a spouse, there isn't privacy. It is very noisy outside the rooms. The doors are very heavy and slam LOUD!!!! We also heard the couple next door screaming at their kids up until 2-3 am. Everything echo's due to tile and cement.
Customer Rating: 

TEST
Great trip to Playa del Carmen
FRANK S.
Apr 18 2017
Great hotel. Room a bit musty but no problem with that. Clean grounds, very well taken care of. Workers are constantly cleaning everything. All of our servers were top notch, smiling all the time, and happy to help with anything you need. Bottled water readily available. So many choices at buffet's for food, and plenty to drink. Beach was beautiful, seaweed definitely there, but they are always working hard to get rid of it--just seems like an endless battle, but that's the ocean for ya! Beach not rocky at all, that's the main reason we chose this resort.
Customer Rating: 

TEST
Hotel needs work........
SUSAN P.
Apr 14 2017
Hotel in general seemed to be lacking in general maintenance upkeep. Our shower door would not close completely, door handle on closet kept falling off, had friends that their air conditioning didn't work at all. Beds were extremely uncomfortable. Would not be a place that I would go back to......
Customer Rating: 

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review
JOSHUA L.
Mar 26 2017
Hotel was clean but could use updating and was not luxurious. It was very average.
Customer Rating: 

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JJ
JENNIFER H.
Feb 06 2017
Really liked this hotel.. The grounds were nice especially for a somewhat older facility. There were plenty of vegetation around so didn't seem too commercial. Beach was nice and a very good location from the pools, bars and restaurant. Food was just okay... Must get up really early to get a reservation for a couple of the restaurants. The highlights for us; proximity to the beautiful beach, excellent service, it's just a short walk down the beach to a totally uninhabited area.
Customer Rating: 

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TripAdvisor Traveller Reviews
Fabulous holiday
Heather C, Chester, England, United Kingdom
Mon May 21 23:15:07 EDT 2018
This is our second visit to the Hotel Riu Yucatan. For the money we paid this hotel is excellent as such good value. The food was fabulous. As a vegan however there was nothing I could eat in the steak restaurant so my husband missed out on that one. Loads of choice in the buffet though. The staff were friendly and the rooms simple but clean. Great to see the howler monkeys again and other little animals scooting round the hotel grounds. No problem finding sun beds and an easy stroll to fifth avenue.

My 50th Birthday
Edlover_49, Leicester, United Kingdom
Mon May 21 15:33:32 EDT 2018
A wonderful trip to Mexico with my friends and family for my 50th Birthday staying at the Riu Yucatan in Playacar If your looking for a friendly hotel this is the one for you amazing staff going out of there way to help food and drink was lovely one amazing beach nice swimming pools and a nice size pool bar 9 of us went and we all had a fantastic time and booking to go back

WOW Again
cheshiregirl71, Cheshire
Mon May 21 00:39:03 EDT 2018
Having stayed here May 2017 we had to return and again we had another amazing time. We stayed from 2nd - 16th May. I contacted the hotel to request the same room from last year room 6101 right next to the monkeys. This was ground floor and no issues at all from any creepy crawlies. The room was spotlessly clean with plenty of room to put all your clothes away. The food was not as good as last year but still no complaints as varied and plentiful (enough variety for everyone). Plenty of sun beds around the pool. Amazing service from all staff especially Erica at the middle bar by the pool and of course Santos in the main reception bar. Santos is one of the reasons we returned to this hotel, always laughing and interacting with all guests and working so hard. He is an absolute credit to this hotel. We are lucky enough to be returning in September but will be trying the Riu Tequila across the road. We are looking forward to seeing the new refurbishment but with the added benefit of being able to come and spend time in our favourite hotel the RIU Yucatan win win x. Thank you again for another amazing holiday and see you again in September.

Refurbished hotel has lost its character
jeaniebrocklehurst, Ellesmere Port, United Kingdom
Sun May 20 12:34:52 EDT 2018
We stayed at the Rio Yucatan for the third time in May. The hotel was refurbished a few years ago since we last went so I was hoping for an even better holiday than last time. We found the food and the service to still be of a high standard but the hotel has been ‘globalised’ with the result that it could have been a hotel in any country of the world. It has completely lost the wonderful Mexican feel that it had before! Of course the refurbishment was certainly necessary but I really wish they had kept the pueblo style it had before. The entertainment was unfortunately quite poor. The entertainment team are young and enthusiastic. I really liked them but it felt a bit like a 1960s holiday camp. The early evening entertainment in the reception area was ok but very loud. There seemed to be nowhere to get a quiet drink. I don’t want to sound too negative as it is a lovely hotel with great staff giving great service but I don’t think we’ll be back.

Great Time
Gecko911, Wisconsin
Sun May 20 07:05:49 EDT 2018
We have stayed at many of the Riu properties in the Playacar area. The Yucatan was as inviting as all the others. From check in to check out the staff were friendly and helpful. We like to mix our time on the beach and the quiet pool next to the lobby. There wasn’t much seaweed until our last day. Weather was beautiful. Spent parts of some days at the Playacar as well. We especially enjoyed their swim up bar. At the Yucatan, the Italian restaurant was well worth the visit. We visited several times for lunch and dinner and loved the salmon. The resort is clean, our room was fantastic and cleaned thoroughly. The evening buffet had many choices, nobody should ever walk away hungry. The howler monkeys were a lot of fun to watch and enjoy. We would recommend for couples and families. We will be back!



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