Cancun

Crown Paradise Club Cancun


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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of sparkling wine and upgrade to Crown Club Room (based on availability).
Family: Two kids 12 and under Stay Free with two paying adults.
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 and under).

Enjoy a perfect beach vacation at the all-inclusive Crown Paradise Club Cancun. From a romantic honeymoon to a fun-filled family getaway, Crown Paradise Club Cancun offers something for everyone.

You will find many activities to ensure fun all day long: water aerobics, water polo, a mini-club, beach volleyball, and boogie boards to name a few. Splash in the water park with its water chutes, zip line, and rappel. Take a dip in one of the four pools, lounge on the soft white sandy beach, or relax at the spa. Guests can also enjoy complimentary Wifi connection throughout the resort.

When the sun goes down, the night heats up at the Crown Paradise Club Cancun. Kids of all ages can enjoy different nightly themed shows, which take place every evening and include favorites like Barney, The Little Mermaid, and Shrek. Other evening entertainment shows feature special themes, including musicals, circus night, and more. Head to one of seven bars and lounges for an after-dinner drink and music or dance the night away at the disco!

Crown Paradise Club Cancun offers an incredible variety of restaurants; from fine dining to poolside snacks. Whether you and the family are in the mood for Mexican, French, Italian, Japanese, seafood, or craving a tasty steak, you'll find something to please your palate every day of your stay.

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HOTEL LOCATION
Featuring an ideal location overlooking the sparkling Caribbean in the heart of the Cancun Hotel Zone, the Crown Paradise is only 10 minutes from Cancun`s largest mall and 15 minutes from the International Airport.
Address: BOULEVARD KUKULCAN KM 18.5
Cancun
QR

MX
Local Phone: 011-52-998-848-9
Toll Free Phone: 1-800-601-5312
Fax: 52-998-848-9075
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (3 miles.)
Pools
Number of Pools: 4
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
Crown Paradise Club Cancun offers two ocean front pools, one indoor pool and an adults-only pool. Guests can partake in a scuba demonstration, and there is a fantastic aquatic park exclusively for kids.
Golf: NEARBY
Pok Ta Pok Golf Course
The Pok Ta Pok is an 18-hole Par 72 golf course designed by Robert Trent Jones, Jr. It is 6,636 yards long with hundreds of meters of dynamic shoreline and a wealth of archaeological treasures.
Holes: 18
Green Fees: Fees apply
Cart Fee: Fees apply
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Pro Onsite
Water Sports on Site
Scuba: Additional Charge
Other Sports Available
Other Sports: Non-Motorized watersports located at Aquaworld.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Crown Paradise is a modern beachfront resort with plenty of open spaces and a big atrium lobby. This high-energy hotel is perfect for families, with a beautiful beachfront and wonderful variety ofexciting activities throughout the day and night. This deluxe All-Inclusive resort features a great waterpark for children, four pools, live nightly entertainment, two lighted tennis courts and a health club. Every room has an ocean view and private terrace, and room service is available 24 hours a day. Beach: The resort is situated along a beautiful stretch of white sand beachfront, perfect for long days of sun-drenched respite beneath the warm Caribbean skies. Guests can enjoy non-motorized watersports at nearby Aquaworld, with shuttle service twice daily. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 616
Year Opened: 1989 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Minimum age is 21 years old. Free Wifi is available throughout the resort.
ROOM TYPES
STANDARD KING
Guaranteed ocean view and balcony, minibar (restocked daily), satellite TV, full bathroom with shower or bathtub/shower, make-up mirror, hair dryer, iron and ironing board, safety deposit box, clock radio, telephone with voice mail.
1 King Bed Other Amenities -
STANDARD OCEAN VIEW
Two double beds or one king, Ocean view with balcony, coffee maker, 24 hour room service, room safe, WiFi ($), A/C, satellite TV, hair dryer, iron, iron board, clock radio, bath with shower, tub.
Other Amenities -
Air Conditioning
Bathtub
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCN 1 PARENT W/CHILD
Two double beds or one king, Ocean view with balcony, coffee maker, 24 hour room service, room safe, WiFi ($), A/C, satellite TV, hair dryer, iron, iron board, clock radio, bath with shower, tub.
Other Amenities -
Air Conditioning
Bathtub
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CROWN CLUB OCEAN VIEW
Adults only, Ocean view, balcony King bed, Jacuzzi, Mini bar, CD stereo, flowers, fruit basket and sparkling wine in room upon arrival, Continental breakfast, cocktails in lounge, Lunch on Cancun Queen lagoon cruise
Other Amenities -
Air Conditioning
Bathtub
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY SUITE PARADISE
Two level Ocean view room with 2 full bathrooms. Lower level has 1 double bed triple bund bed. Higher level has 1 king bed, mini bar that is restocked daily with water, soft drinks and juices, safety deposit box, iron, ironing board. Each level
Other Amenities -
Air Conditioning
Bathtub
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEAN VIEW PLUS
One king with triple bunk bed, Ocean view, coffee maker, satellite TV, 24 hour room service, room safe, WiFi ($), A/C, mini bar, clock radio, iron, iron board, bath with shower, tub.
Other Amenities -
Air Conditioning
Bathtub
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEAN FAMILY ROOM
Exact same room as the Standard Ocean-view room but with guaranteed bedding for family of 5 (2 doubles & rollaway), Ocean-view balcony. This room is only for familes of 5 (2 adults and 3 children 12 years & under).
Other Amenities -
Air Conditioning
Bathtub
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (restrictions may apply). Complimentary Wifi is available throughout the resort.
DINING
Crown Paradise Club Cancun features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All(ALL INCLUSIVE FEATURES: 24 hrs food & beverage service, domestic and imported drinks,room service)
There are 7 Restaurants at Crown Paradise Club Cancun:
La Piazza - A delicious a la carte Italian restaurant with a romantic ambiance. Dress code required- Men are required to wear long pants, polo or dress shirts, and closed shoes for dinner dining.
Los Gallos - A wonderful restaurant serving authentic Mexican cuisine in an intimate atmosphere. Dress code- Men are required to wear long pants, polo or dress shirts and closed shoes for dinner dining.
Sans Soucis - French gourmet restaurant. Open every evening from 6:00 pm to 11:00 pm.
La Palapa - An impressive poolside buffet restaurant offering breakfast, lunch and dinner. Dress Code- From 7:00 am to 5:00 pm shirt and shoes are required, after 5:00 pm no beach wear or tank tops are allowed for dinner dining.
Fujiyana - A la carte Japanese restaurant open daily for lunch from 12 noon to 5:00 pm
Fisherman's Seafood - A la carte seafood dishes that will make your palate sing. Dress Code- Casual elegant for dinner dining.
Wayne's Boots - This sumptuous steakhouse serves mouthwatering Southwestern dishes in a Country Western ambiance, complete with a mechanical bull ride. Dress code- Casual elegant for dinner dining.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
18 hole mini-golf, wall climber, gymnasium, basketball, and aerobics. Daytime programs for adults and children.
Nightly Activities & Entertainment:
Nightly shows. Live music at the El Rumbero, Piano Bar and Los Gallos. New disco called Insomnia.
CHILDREN'S PROGRAMS
Mini Club for ages 4-12. Activities include handicrafts, contests, and trips to the waterpark. Baby Club: 18 months to 4 years, including mini-pool with temperature control
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Babysitting Fee: Hourly
Jetix Teen Club- Includes table games wii, pool, ping pong and air hockey. Open from9:00am to 1:00pm.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
870 Recommend
870 past Apple Vacationers would recommend Crown Paradise Club Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8502reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Time share hell!!!
JOSEPH O.
Oct 28 2017
We arrived at 3pm after 7 hours of travel and just want to get into our room. It was not ready. We were approached by a gentleman from the hotel who wanted to talk to us. We thought it was an Apple rep. Turned out we wanted to talk to us about time shares. We wanted nothing to do with this. When we went back to check on our room status and it wasn’t ready we tried to go get a drink and food but we were greeted again by the time share guy. He wouldn’t let us go until we finally said stop. It was nearly an hour before our room was ready. Our checkin slip said we were to be in room 2616 but ended up being in room 2207. That room was a nightmare. Closest to the elevator. Closet was musty. Room next door was full of loud screaming children. Seal of the shower/tub leaked making the marble floor slippery. The adult pool bar not only was the temperature of human body fluids but closed at 5pm. So after getting settled in we had 15 min of adult pool time. So we had to “relax” after our long travel by the kids pool. Where we found out that bar was closed. Needless to say not a very welcoming start to our vacation. Dinner reservations policy was confusing. We weren’t informed that reservations needed to be made 24 hrs in advance and that one of the restaurants was closed. If it wasn’t for the bar/serving staff this trip would have been a huge waste of time and money.
Customer Rating: 

Great Vacation
MICHAEL B.
Oct 26 2017
for our purpose in celebrating with our family of 18 our 70 birthdays, it was excellent for the ages of the 8 children
Customer Rating: 

MARIA D.
Oct 11 2017
everything was really good except that we specifically requested and ocean view room, and at the time of check in the no too nice person at the reception area said they don't have any ocean view room, only partial ocean view rooms.
Customer Rating: 

First time vacation
SILVIA R.
Jul 08 2017
It's a nice resort, the room I got wasent the room that I pay for, I ask for 2 queen beds and got 1 king n a roll out bed. The people that are in the from with time share are annoying you think they work for the hotel and they bug u. The towel station closed before the pool and also the bar it closed before the pool so we had to go all the to the lobby for any drinks. You also have to tell them what liquor you want if not they give u the cheapest one, and even sometimes if you tell them they act like they didn't understand you.
Customer Rating: 

Not what expected
LUIS T.
Jun 07 2017
We were a party of 8 with 3 rooms, 2 rooms the safes and refrigerators were not working so we had to put all our valuables in 1 room. The food was pretty much the same throughout out 8 day stay for the buffet. Most of the food was bland in taste but the specialty restaurants were great. The hotel is old and needs some renovations. The rooms had a strong damp odor as well as the pillows and bedding. I would not recommend this hotel.
Customer Rating: 

Too many kids.
RICHARD T.
Mar 03 2017
Too many kids at the hotel. It became a problem because the parents just let their kids run wild. The kids were allowed in the bars causing us to not want to spend anytime there. Kids should not be allowed in the bars. We also did not have hot watert for 2 days. Septic system at the hotel was bad. Restrooms smelled bad. The service was good and the food was excellent. The beach was beautiful and well kept.
Customer Rating: 

FERNANDO C.
Feb 15 2017
The only thing that we did not like is that the hotel is that their staff try to get you to buy their timeshare.
Customer Rating: 

WELL worth the money
CHRISTOPHER P.
Dec 12 2016
We originally were scheduled to stay for 3 nights, but wound up extending the stay to 5 nights. Food was above average for the buffets and the specialty restaurants were quite good. The hotel, itself, is a little outdated, but nothing to be upset about. It took us a bit to figure out that the swim-up bar was located at the adults only pool. The pool was on floor 1, which isn't the main level, and was a bit tricky to find from the map. I'm glad we did find it, though. Gerardo, the bartender was very friendly and made sure we were well cared for. Paola, the activities director was sassy and fun. One of the activities was a big water balloon fight in the pool. First time I've done that. So much fun! On Tuesday, there was a DJ that played great House music. The beach.... PHENOMENAL. So beautiful and well cared for. I don't recall ever seeing a beach cleaning machine (I guess that's what you call it), but it was in use several times to make sure there was no debris. The biggest thing I could complain about is that the elevators are a bit slow. If that's the worst thing you can complain about, it's a great place! I'd ABSOLUTELY come back and actually feel like Apple has underrated the resort a bit.
Customer Rating: 

buffet restaurant la palapa
JOSE H.
Aug 01 2016
this restaurant was to small for a big hotel, either they have adlt section that always was empty and you have to stay with your family more than half an hour to tray a get a table.
Customer Rating: 

Family Experience
SCOTT H.
Apr 06 2016
Overall, a great place to stay and worth the money. The kids paradise was awesome to use. We were able to take our kids there and leave them for an hour so we could get a massage on the beach. They also went there for a night so we could eat dinner. We stayed for 8 nights which was a great length for us. The breakfast was AWESOME. Made to order omlettes, made to order smoothies. Lunch and dinner were not always great in the buffet. Not enough "kid friendly" options. Lines also can be long for made to order items. The kids love the ice cream station, but it is where you scoop your ice cream. Having young kids scooping their own ice cream takes forever and they only have two stations with one scooper each. The beach was amazing, but the waves from the wind were high. The "endless pool" was a great place to hang out with the family. The shade pool was a great option as well for those with kids so you don't have to constantly worry about them being in the sun. There were so many activities for young kids to do that this was a great place for a family vacation. I would not recommend this place for an adult only vacation. The specialty restaurants were extremely hard to get into. You have to call the day before at 0800. It was very inconvenient as you would have to make sure you were back from breakfast by then or leave for breakfast after calling if you wanted to get in. On the day before our last night we went to the concierge to find out why we couldn't get into the Mexican restaurant even after calling and waiting on hold right at 0800. They were able to finally get us in because I told them that it would not be a good end to the vacation without getting to eat at the Mexican restaurant. I'm glad I complained and we got in. Best restaurant we went to at the resort.
Customer Rating: 

Best vacation in Cancun!
ERICA S.
Mar 16 2016
I loved the view from our room. The bed was so comfortable. I loved the beach and the adult pool was my favorite. I would definitely go back to this hotel!
Customer Rating: 

TripAdvisor Traveller Reviews
Gteat
00Bialy00,
Sat Jan 20 15:59:29 EST 2018
It was lovely holiday. Great place, good service. Big thanks to Alexis who look after us on breakfast, Pedro in beach bar and Lucas who clean room. Our room view wasn’t best cos there is old hotel next to it. Food is amazing.

We love the Crown Paradise Club!!
natalierR7873RR,
Fri Jan 19 17:36:16 EST 2018
Everything was perfect! I would recommend it to anyone!! The service was superb & the food was great! Lots of vegetarian choices & the bars had no lines for drinks. Kids had a great time too! The rooms were clean & hotel was well kept. Shows at night were fun too!! Only thing I would change is to heat the pools. I love a nice warm pool to swim in. We will come back to this hotel when we go to Cancun again.

Business Owner: Len Martin
Len M,
Fri Jan 19 15:26:41 EST 2018
Very stressful to get a proper vacation. When we arrived in Cancun Airport on our Westjet vacation our names were not on the reservation for our shuttle. When we arrived at the Crown Paradise with our daughter n son in law n two grandkids they did not have my daughters reservation But they did have my other daughter’s reservation as arriving that day. But she was not arriving for two days later. We phoned Westjet who we blocked the vacation with n they said they could not help as they booked our vacation with Best Day Travel. We kept asking if our other daughter was also booked two days later and on today but we were told no. After 1,5 hours of standing at the desk with a 3 year old n a 1 year old that had been up all day then some how they realized that my other daughter did have two reservations. One for that day n another two days away. With that straightened out then we got to our room. This gets to the scary part. Many many chipped floor tiles. Most room corners looked muddy or looked like they had black mould. That nite the patio door banged in the wind. The caulking in between the floor tiles was a gross black colour. But in some places there was actually a normal white colour. The palms of our feet were actually black from walks by on our floor. Every nite that the wind was bad we were woken very often with with a loud bang from the patio door. By 3 am I was so upset that I went down to the front desk to see if I cud get a better room n told the guy at the desk all the problems. I was told I could have a better room but I wud have to pay for it. Well I did. But a lot of the corners still have that black mud mould look to them. They will tell u it is not dirt. Well most of it is because the people who put down a lot of gross caulking work did not clean up the overflow n it gets filled with dirt, hardens n sits there looking gross. Today I did not feel well so I ordered room service. It was the slowest room service I ever experienced n was so very very cold If u want photos. I have them. Especially the ones of trying to jam face clothes into the patio door so it won’t bang in the wind

Great Resort
bonoholdings,
Fri Jan 19 15:26:39 EST 2018
Marianna at lobby bar was awesome, service was great, food was awesome, Rubecel at buffets was very good as well. Rooms were clean, A very good resort. Highly recommend. Everything about this resort was awesome.

Amazing vacation
bradf76, Calgary, Canada
Fri Jan 19 07:31:01 EST 2018
What a great place for families. Prashanti, irayda, isasti and the rest of the rest of the animation team are amazing too. We will be coming back for sure. Make sure you also checkout the shows. Fun for the whole family.



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