Cancun

Crown Paradise Club Cancun


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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of sparkling wine and upgrade to Crown Club Room (based on availability).
Family: Two kids 12 and under Stay Free with two paying adults.
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 and under).

Enjoy a perfect beach vacation at the all-inclusive Crown Paradise Club Cancun. From a romantic honeymoon to a fun-filled family getaway, Crown Paradise Club Cancun offers something for everyone.

You will find many activities to ensure fun all day long: water aerobics, water polo, a mini-club, beach volleyball, and boogie boards to name a few. Splash in the water park with its water chutes, zip line, and rappel. Take a dip in one of the four pools, lounge on the soft white sandy beach, or relax at the spa. Guests can also enjoy complimentary Wifi connection throughout the resort.

When the sun goes down, the night heats up at the Crown Paradise Club Cancun. Kids of all ages can enjoy different nightly themed shows, which take place every evening and include favorites like Barney, The Little Mermaid, and Shrek. Other evening entertainment shows feature special themes, including musicals, circus night, and more. Head to one of seven bars and lounges for an after-dinner drink and music or dance the night away at the disco!

Crown Paradise Club Cancun offers an incredible variety of restaurants; from fine dining to poolside snacks. Whether you and the family are in the mood for Mexican, French, Italian, Japanese, seafood, or craving a tasty steak, you'll find something to please your palate every day of your stay.

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HOTEL LOCATION
Featuring an ideal location overlooking the sparkling Caribbean in the heart of the Cancun Hotel Zone, the Crown Paradise is only 10 minutes from Cancun`s largest mall and 15 minutes from the International Airport.
Address: BOULEVARD KUKULCAN KM 18.5
Cancun
QR

MX
Local Phone: 011-52-998-848-9
Toll Free Phone: 1-800-601-5312
Fax: 52-998-848-9075
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (3 miles.)
Pools
Number of Pools: 4
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
Crown Paradise Club Cancun offers two ocean front pools, one indoor pool and an adults-only pool. Guests can partake in a scuba demonstration, and there is a fantastic aquatic park exclusively for kids.
Golf: NEARBY
Pok Ta Pok Golf Course
The Pok Ta Pok is an 18-hole Par 72 golf course designed by Robert Trent Jones, Jr. It is 6,636 yards long with hundreds of meters of dynamic shoreline and a wealth of archaeological treasures.
Holes: 18
Green Fees: Fees apply
Cart Fee: Fees apply
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Pro Onsite
Water Sports on Site
Scuba: Additional Charge
Other Sports Available
Other Sports: Non-Motorized watersports located at Aquaworld.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Crown Paradise is a modern beachfront resort with plenty of open spaces and a big atrium lobby. This high-energy hotel is perfect for families, with a beautiful beachfront and wonderful variety ofexciting activities throughout the day and night. This deluxe All-Inclusive resort features a great waterpark for children, four pools, live nightly entertainment, two lighted tennis courts and a health club. Every room has an ocean view and private terrace, and room service is available 24 hours a day. Beach: The resort is situated along a beautiful stretch of white sand beachfront, perfect for long days of sun-drenched respite beneath the warm Caribbean skies. Guests can enjoy non-motorized watersports at nearby Aquaworld, with shuttle service twice daily. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 616
Year Opened: 1989 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Minimum age is 21 years old. Free Wifi is available throughout the resort.
ROOM TYPES
STANDARD OCEAN VIEW PLUS
One king with triple bunk bed, Ocean view, coffee maker, satellite TV, 24 hour room service, room safe, WiFi ($), A/C, mini bar, clock radio, iron, iron board, bath with shower, tub.
Other Amenities -
Air Conditioning
Bathtub
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEAN FAMILY ROOM
Exact same room as the Standard Ocean-view room but with guaranteed bedding for family of 5 (2 doubles & rollaway), Ocean-view balcony. This room is only for familes of 5 (2 adults and 3 children 12 years & under).
Other Amenities -
Air Conditioning
Bathtub
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD KING
Guaranteed ocean view and balcony, minibar (restocked daily), satellite TV, full bathroom with shower or bathtub/shower, make-up mirror, hair dryer, iron and ironing board, safety deposit box, clock radio, telephone with voice mail.
1 King Bed Other Amenities -
STANDARD OCEAN VIEW
Two double beds or one king, Ocean view with balcony, coffee maker, 24 hour room service, room safe, WiFi ($), A/C, satellite TV, hair dryer, iron, iron board, clock radio, bath with shower, tub.
Other Amenities -
Air Conditioning
Bathtub
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCN 1 PARENT W/CHILD
Two double beds or one king, Ocean view with balcony, coffee maker, 24 hour room service, room safe, WiFi ($), A/C, satellite TV, hair dryer, iron, iron board, clock radio, bath with shower, tub.
Other Amenities -
Air Conditioning
Bathtub
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CROWN CLUB OCEAN VIEW
Adults only, Ocean view, balcony King bed, Jacuzzi, Mini bar, CD stereo, flowers, fruit basket and sparkling wine in room upon arrival, Continental breakfast, cocktails in lounge, Lunch on Cancun Queen lagoon cruise
Other Amenities -
Air Conditioning
Bathtub
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY SUITE PARADISE
Two level Ocean view room with 2 full bathrooms. Lower level has 1 double bed triple bund bed. Higher level has 1 king bed, mini bar that is restocked daily with water, soft drinks and juices, safety deposit box, iron, ironing board. Each level
Other Amenities -
Air Conditioning
Bathtub
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (restrictions may apply). Complimentary Wifi is available throughout the resort.
DINING
Crown Paradise Club Cancun features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All(ALL INCLUSIVE FEATURES: 24 hrs food & beverage service, domestic and imported drinks,room service)
There are 7 Restaurants at Crown Paradise Club Cancun:
La Piazza - A delicious a la carte Italian restaurant with a romantic ambiance. Dress code required- Men are required to wear long pants, polo or dress shirts, and closed shoes for dinner dining.
Los Gallos - A wonderful restaurant serving authentic Mexican cuisine in an intimate atmosphere. Dress code- Men are required to wear long pants, polo or dress shirts and closed shoes for dinner dining.
Sans Soucis - French gourmet restaurant. Open every evening from 6:00 pm to 11:00 pm.
La Palapa - An impressive poolside buffet restaurant offering breakfast, lunch and dinner. Dress Code- From 7:00 am to 5:00 pm shirt and shoes are required, after 5:00 pm no beach wear or tank tops are allowed for dinner dining.
Fujiyana - A la carte Japanese restaurant open daily for lunch from 12 noon to 5:00 pm
Fisherman's Seafood - A la carte seafood dishes that will make your palate sing. Dress Code- Casual elegant for dinner dining.
Wayne's Boots - This sumptuous steakhouse serves mouthwatering Southwestern dishes in a Country Western ambiance, complete with a mechanical bull ride. Dress code- Casual elegant for dinner dining.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
18 hole mini-golf, wall climber, gymnasium, basketball, and aerobics. Daytime programs for adults and children.
Nightly Activities & Entertainment:
Nightly shows. Live music at the El Rumbero, Piano Bar and Los Gallos. New disco called Insomnia.
CHILDREN'S PROGRAMS
Mini Club for ages 4-12. Activities include handicrafts, contests, and trips to the waterpark. Baby Club: 18 months to 4 years, including mini-pool with temperature control
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Babysitting Fee: Hourly
Jetix Teen Club- Includes table games wii, pool, ping pong and air hockey. Open from9:00am to 1:00pm.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
870 Recommend
870 past Apple Vacationers would recommend Crown Paradise Club Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 9204reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Best vacation in a long time!
TONY C.
May 16 2018
We had an awesome vacation. Celebrated our 40th! Stayed in the Adult tower room 2711. Breathtaking view. Room was huge with bathrobes and slippers. Super comfortable King bed with Jacuzzi. Fruit and stocked bar. Coffee maker with coffee. Big bathroom with tile shower. Plenty of hot water and toiletries. Ceiling fan over the bed. Never heard any noise, great TV lots of English channels and fast WiFi. Loved the Adult Only lounge for breakfast. Wonderful food. Also enjoyed evening snack and drinks. Helpful staff to assist with specialty restaurants for dinner each night. Huge delicious meals. Lots of great drinks and superb service with a smile everywhere even in the beach. Never fought for a chair or cabana. Pool bar was great along with the buffet selections. Never went hungry. Always refilling food selections and drinks. Bussed tables constantly and remembered our names as well. Took a dinner cruise on the lagoon which was included. Hotel was clean and well maintained. Friendly staff everywhere. Pools were fantastic also had stores on site. Security on site. Always felt safe. Quick trip from the airport. Fun long walks on the beach too! We highly recommend this vacation package for the excellent complete price and accommodations. We already have! Cannot be beat! We will return!
Customer Rating: 

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Fantastic family vacation
CHARLENE P.
Apr 25 2018
This hotel is all about the kids. Special drinks, activities, clubs and events all centered around what keeps them happy. Happy kids equals happy parents in our case. The kids club is amazing and my 8 year old couldn't wait to get there every day and run back for the night time activities as well. The staff all around the hotel were fantastic. Always a smile to give and working very hard. We really enjoyed the food as well. Even the buffet is excellent. After 6 days it does get a little repetitive but when you're eating 3 meals a day in one place that can't really be helped. Our favorites were the Mexican and the Italian places. The beach was amazing and we never had any issues getting chairs at the beach or at the adult pool but the family pools the chairs were all gone by about 930a. This is our second time to the resort during spring break and I was pleasantly surprised that it was so quiet at night. It's a smaller resort than we would typically visit my son's love of the kids club means we can have adults only time too. That's a major benefit.
Customer Rating: 

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JO M.
Apr 24 2018
The front desk didn't have us listed as arriving and didn't have rooms available for us. But, they upgraded us to new rooms, were very courteous. The toilet in our room leaked around the base and it took two days before maintenance fixed it. Every staff member was friendly and helpful - acted as if they were happy to have us as guests. Family-friendly and was surprised how many children were there! Great beach and water. Dinner reservations were very difficult to get although we tried the first morning we were there - available times were very late. very good food though.
Customer Rating: 

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staff was very helpful
JAMES S.
Feb 09 2018
I had medical issues (injury) the first day and the hotel staff helped to make me as comfortable as possible
Customer Rating: 

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PETER H.
Feb 07 2018
We selected this hotel because it had tennis courts and pool tables. However, the equipment that the hotel had for its guests was very poor. Three of the cue sticks did not have tips on them. The tennis balls provided were old and had excessive wear. And the hotel employee who agreed to play with me did not show up at the courts.
Customer Rating: 

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Time share hell!!!
JOSEPH O.
Oct 28 2017
We arrived at 3pm after 7 hours of travel and just want to get into our room. It was not ready. We were approached by a gentleman from the hotel who wanted to talk to us. We thought it was an Apple rep. Turned out we wanted to talk to us about time shares. We wanted nothing to do with this. When we went back to check on our room status and it wasn’t ready we tried to go get a drink and food but we were greeted again by the time share guy. He wouldn’t let us go until we finally said stop. It was nearly an hour before our room was ready. Our checkin slip said we were to be in room 2616 but ended up being in room 2207. That room was a nightmare. Closest to the elevator. Closet was musty. Room next door was full of loud screaming children. Seal of the shower/tub leaked making the marble floor slippery. The adult pool bar not only was the temperature of human body fluids but closed at 5pm. So after getting settled in we had 15 min of adult pool time. So we had to “relax” after our long travel by the kids pool. Where we found out that bar was closed. Needless to say not a very welcoming start to our vacation. Dinner reservations policy was confusing. We weren’t informed that reservations needed to be made 24 hrs in advance and that one of the restaurants was closed. If it wasn’t for the bar/serving staff this trip would have been a huge waste of time and money.
Customer Rating: 

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Great Vacation
MICHAEL B.
Oct 26 2017
for our purpose in celebrating with our family of 18 our 70 birthdays, it was excellent for the ages of the 8 children
Customer Rating: 

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MARIA D.
Oct 11 2017
everything was really good except that we specifically requested and ocean view room, and at the time of check in the no too nice person at the reception area said they don't have any ocean view room, only partial ocean view rooms.
Customer Rating: 

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First time vacation
SILVIA R.
Jul 08 2017
It's a nice resort, the room I got wasent the room that I pay for, I ask for 2 queen beds and got 1 king n a roll out bed. The people that are in the from with time share are annoying you think they work for the hotel and they bug u. The towel station closed before the pool and also the bar it closed before the pool so we had to go all the to the lobby for any drinks. You also have to tell them what liquor you want if not they give u the cheapest one, and even sometimes if you tell them they act like they didn't understand you.
Customer Rating: 

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Not what expected
LUIS T.
Jun 07 2017
We were a party of 8 with 3 rooms, 2 rooms the safes and refrigerators were not working so we had to put all our valuables in 1 room. The food was pretty much the same throughout out 8 day stay for the buffet. Most of the food was bland in taste but the specialty restaurants were great. The hotel is old and needs some renovations. The rooms had a strong damp odor as well as the pillows and bedding. I would not recommend this hotel.
Customer Rating: 

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Too many kids.
RICHARD T.
Mar 03 2017
Too many kids at the hotel. It became a problem because the parents just let their kids run wild. The kids were allowed in the bars causing us to not want to spend anytime there. Kids should not be allowed in the bars. We also did not have hot watert for 2 days. Septic system at the hotel was bad. Restrooms smelled bad. The service was good and the food was excellent. The beach was beautiful and well kept.
Customer Rating: 

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TripAdvisor Traveller Reviews
Jesus the bellboy was awesome
jayrmichelle, Cancun, Mexico
Wed May 23 15:10:57 EDT 2018
We checked in today 5/23 for a 5 day stay, so this review is for Jesus the bellboy specifically (property review to follow after our stay). He was very attentive and greeted us as soon as we we dropped off to the hotel. Jesus brought our luggage up as soon as we were checked in and reinforced the all inclusive aspects of the hotel. Thank you for being one of the faces of our stay and setting a good example of customer service.

Staff review
Bryan E, Mansfield, Texas
Wed May 23 06:52:58 EDT 2018
A quick review of the great service received. Just about to depart hotel. Received excellent service from. Jesus and Emilio at the Bell boy station. Jose Sandoval at French restaurant. Angel and Joel pool service. Roger, Toney, Louise, Pavon, and Gabriel at bars and Rubicel and Israel in La Palapa.

Amazing holidays
Chris B,
Tue May 22 20:38:42 EDT 2018
I love this resort!!! I enjoy the food a lot. The restaurants are really nice The Main pool is awesome for kids...also the kids club and the girls that work there The entertainment team is awesome really really nice Angel is a good good guy and I have to say that Jorge is really good person and he is really funny we will definitely come back because of him!! If you come to crown make sure you say hi to Jorge

CancĂşn a blast
Andre V,
Tue May 22 15:56:05 EDT 2018
Crown paradise is amazing it has really good food and a nice hotel it’s has a lot of activity’s like outdoor stuff and game rooms, pools a beach and many other stuff to do there food is not the best but it’s okay. This is a good place to stay and enjoy a good vacation with the family.

Last Minute Family Getaway - (Kids 2.5&5)
melpenny, Calgary AB
Tue May 22 12:10:22 EDT 2018
Booked May 5th through SUNWING and departed on 12-19May Transfer to hotel were great - about 15 min drive from Airport Checkin/out - One of the worst parts about the trip was the slow check in/out - I had read about this issue prior to booking and if you needed anything while you were there to change up money or get a new room key you might be standing there for a while Room - We were upgraded to an Oceanfront Family Room with Bunk Beds no charge- #1201 Great room and location and the view was amazing - construction next door but didn't bother us and we didn't have to take the elevators which was another thing that ppl complained about Grounds & Resort - Older resort but a goodie - well kept up and I am a bit of a hotel snob (previous travel agent for 12 years) Pools - Tons of pools - so many kids (we had 2) packed with families and it was busy - which is what we liked There is an adults only pool as well, but didn't go there - it was perhaps the nicest but quiet Kids Club - So there are 2 here - one for Babies (1-3years old) and one for kids (4-12) I have a 2.5 year old that didn't like her camp club cause there were too many babies and it was inside with a small pool outside. Schedule for the baby camp was 9-11 - Family time (you have to stay) 11-1pm - You can leave them but they wanted me to call every 15mins 1-3pm - nap time they are closed 3-5pm - you can leave them I am not sure about the evening schedule The camp for the 4-12 year olds was amazing - my 5 year old wanted to go there in the morning and didn't want to leave until the closed at 445pm (also open 6-8pm but we didn't go) so many things to do including the pools and water, art and crafts, movies, even a foam party, he LOVED it and the staff were amazing. Food - myself and the kids all found the food decent - my husband struggled to find things he liked but no one starved and that's for sure. Back to work today with tighter jeans :) Solid 4 Star Food - we mostly ate at the buffet and the pool bar - went to Fish place and Steak Place - they were ok - I think they steaks were deep fried. Beach - so beautiful and white and sandy- no need for water shoes - waves were strong but it was shallow in front of the resort - but there was a lot of seaweed We were warned about Timeshare but they didn't bother us at all - not even a phone call. We did one excursion - with a 2.5 & 5 year old I didn't want to be gone all day - we booked through the resort Aqua world reps - for a 2 hour glass bottom boat submarine boat - we all loved it - left 9,11,1pm every day Overall - I will be back with the kids for sure - excellent lively family spot SOLID 4 star resort



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