Cancun

Grand Park Royal Cancun Caribe


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All Inclusive    

Exceptional Values!
Honeymoon: Bottle of domestic sparkling wine, strawberries with chocolate, and romantic dinner with bottle of wine in one of the restaurants.

For an unforgettable vacation to Mexico, experience Grand Park Royal Cancun Caribe. Located in the heart of Cancun's hotel zone, this all-inclusive hotel offers stunning facilities, ocean views, and plenty of beachfront.

Grand Park Royal Cancun Caribe offers a variety of activities and entertainment! For sports enthusiasts, there are daily activities to choose from, including sailing, snorkeling, boogie boarding, kayaking, windsurfing, and beach volleyball. Take a dip in one of two sparkling pools, lounge in a Bali bed, take a stroll on the endless white sandy beach, or relax at the spa. When the sun goes down, enjoy nightly live entertainment.

Grand Park Royal Cancun Caribe offers four restaurants and four lounges. El Mirador boasts glass walls so guests can enjoy spectacular views of Nichupte Lagoon while they dine. El Mirador is exclusively for guests ages 12 and over and specializes in la carte Italian specialties. The Cocay Restaurant is the hotel's signature restaurant and serves International and Mexican specialties buffet-style. Mediterranean and Asian are also available. In the evening, take in spectacular sunsets at Ekinox Lounge. This stylish retreat is rooftop, above The Mirador, and has something for everyone. Also enjoy 24-hour room service, all-day pizza counter, ice cream deli and gourmet espresso, and tea shop.


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HOTEL LOCATION
Set in the heart of the Hotel Zone and facing the beautiful Caribbean Ocean and landscaped gardens, located 5 minutes from the Convention Center, and close to all the shopping and entertainment for which Cancun is famous.
Address: ZONA HOTELERA AV. KUKULKAN km 10.5
CANCUN
QR

MX
Local Phone: 011-52-998-848-7
Fax: 011-52-998-883-1514/883-3606
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (5 minute walk)
Pools
Number of Pools: 2

Swim-up Bar
The pool area features the new magnificent infinity pool, overlooking the vast blue waters of the sparkling Caribbean.
Golf: NEARBY
Pok ta Pok Golf, 5 minutes away
A Par 72 golf course designed in 1976 by Robert Trent Jones, Jr., Pok-Ta-Pok artistically incorporates hundreds of meters of dramatic shoreline and ancient Mayan ruins into a truly enjoyable experience for golfers of all abilities.
Holes: 18
Green Fees: $
Cart Fee: Included
Club Rental Fees: NOT AVAILABLE
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Spa: Additional Charge
HOTEL DETAILS
Grand Park Royal Cancun Caribe offers spectacular dining, 24-hour room service, 2 picturesque pools complete with jacuzzi and a variety of water sports. Beach: Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 344
Year Opened: 1975 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
No spring breakers. Must be at least 21 years old to ckeck in. There is a fee per person, per day for use of the gym.
ROOM TYPES
VILLA DELUXE
Located on the first floor of the Villas, the deluxe room features two double beds, a terrace with beautiful views, personalized butler service, a welcome gift, upgraded amenities, access to the Royal VIP lounge, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
VILLA JUNIOR SUITE
Located on the lower floor of the Villas, these junior suites includes two double beds, a balcony or terrace with a mini pool, butler service, access to a VIP lounge, a fruit basket on arrival, a minibar, and many other upgraded amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Sofa
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
ROYAL TOWER ROOM
Located in the Royal Tower, this room includes one king bed or two double beds, and a private balcony or terrace with ocean views. Room also includes a living room, a jetted tub by the bed, butler service, and access to the private Royal Tower lounge.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREMIERE OCEAN FRONT
Located in the premier building, this guestroom includes two double beds and a private balcony with stunning oceanfront views. Room also features a sitting area with a desk, a minibar, and a marble bathroom with a shower.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
VILLA MASTER
Located on the middle floor of the Villas, the master suites include one bedroom with a king bed, a spacious living room with a sofa bed, a private balcony with a mini pool, access to a VIP lounge, welcome gifts, personalized butler service, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE OCEAN VIEW
Room includes one king bed or two double beds, and a private balcony or terrace with partial ocean views. Located in the main building, this room also features a marble bathroom, a minibar, and more.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
GROUPON DELUXE OCEAN VIEW
Other Amenities -
Kitchen
DINING
Grand Park Royal Cancun Caribe features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Grand Park Royal Cancun Caribe:
El Oriental - A la carte restaurant featuring traditional Asian cuisine and tropical garden decor. For guests 12 years of age and older. Open only for dinner (6:00 p.m. to 11:00 p.m.). Reservations required. Elegant dress code.
Cafe Cocay & Terrace - International and Mexican buffet serving breakfast, lunch, and dinner in a casual atmosphere. Open from 7:00 a.m. to 11:00 p.m.
Cafe Sole - Coffee house serving American coffee, cappuccino, espresso and snacks such as bagels and sandwiches. Located in the lobby and open from 7:00 a.m. to 11:00 p.m.
El Mirador - A la carte Italian cuisine overlooking the lagoon. Open for dinner only (6:00 p.m. to 11:00 p.m) and to guests 12 years and older. Elegant dress code.
La Concha - A la carte restaurant overlooking the Caribbean. "Waffle House" menu for breakfast (7:00 a.m. to 11:00 a.m.), seafood dishes for lunch (12:30 p.m. to 4:00 p.m.) and gourmet Mexican cuisine for dinner (6:00 p.m. to 11:00 p.m.).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
The hotel offers a variety of Tours, Sailing, Water Skiing, Scuba Diving, Snorkeling, Fishing, Golf (nearby).
CHILDREN'S PROGRAMS

Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
300 Recommend
300 past Apple Vacationers would recommend Grand Park Royal Cancun Caribe to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6749reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Mexican Atmosphere
SABRINA C.
Sep 19 2017
There is good and bad in every hotel. When I travel I truly love to experience the culture of the state/country I'm in. The Grand Park Royal Caribe didn't feel like a chain it still could grasp a Mexican atmosphere throughout the entire hotel grounds. Staff was pleased to. Food and beverage could use improvements. Overall a fairly good experience. We
Customer Rating: 

TEST
Outstanding Beautiful Resort in a Great Location
JOHN D.
Aug 05 2017
Reason for the Selection: We chose this resort based on other reviews. We like to read many reviews including the negative ones in order to get a complete understanding of the venue. Carlos (Management) responds to almost all of the reviews and this told me he cares about the opinions of his guests. This was a factor in our choosing this resort. Initial Impression: The resort has a good curb appeal. The lobby is large with good air conditioning. There is a nice circular bar and a small snack/ice cream restaurant near the check-in area. Appeared very clean. The staff was very helpful. Concierge gave us a brief overview of the resort but this led to a time share sales sign-up. Rooms: We stayed in a Villa Deluxe (rm 6124) and had a spectacular ocean view outside our bedroom. The room was about 400 square feet and the separate bathroom was quite large. The balcony was about 70 square feet (very nice size.) The room was very clean and the staff (Indira, Roberto, and others) did a great job keeping our refrigerator stocked, room clean, and attended well to our requests. Our double beds had only average mattresses. Air conditioner ran constantly but room was never below 80 degrees (good not great.) Food: There are three main restaurants which require dinner reservations. The Asian and Italian restaurants had great ambiance. The food selection and quality was very good. We did not consider the Mexican restaurant to be as good because their menu was very limited and was seafood based. The buffet was very nice with a large selection of foods. The chefs cook omelettes, pasta, fish, and other choices depending on the meal. There are many local dishes, salads, vegetables, deserts, etc. The food quality is good. I do not understand why anyone would not like the experience. However, every review has personal experiences to be considered. Finally, the street tacos at the snack bar next to the buffet are fantastic!!! I highly recommend that you stop by and experience this. They are cooked on the spot. Entertainment/Amenities: The beach is beautiful!!! We had our own cabanas and lounge chairs. There are two main pool areas on the property. The water is quite warm and there are pool bars in both areas. The evening shows are pretty good. The Michael Jackson show was very entertaining and the performers were very talented. The comedy show was also fun. The resort has a private lounge if you stay in the Royal Tower or the Villa's. This was a nice place to relax and get appetizers and drinks before dinner. The spa is nice but not extravagant. Three members of our group had facials or massages which were about $100/hr. Very expensive but a nice indulgence. The gym costs eight dollars per day. The good part is that it is not crowded and you can get a good workout with weights, treadmills, and elliptical machines. There are activities planned throughout the day but this is not over done (which I thought was good.) The roof top bar (above the Italian restaurant) is a very peaceful spot to view the lagoon in the evening. Staff: Very hard working people in general. Bell boys did a great job. I saw people cleaning constantly. Waiters, cafeteria workers, bartenders, room service, and room cleaning were all outstanding. Even the Expedia representative (Cristobol) was great. Even though we paid our gratuities as part of our package, we did not hesitate to tip the staff an additional amount because they did a great job! Based on reading previous reviews I am under the impression that Carlos D. (Manager) has given his staff the feedback they need to perform better. Bottom Line: If you want a relaxing yet fun experience that is more adult oriented, this place is for you. The evening dress codes at the main restaurants serve a purpose and keep a classy yet fun atmosphere. The property is beautiful and clean. The food is good for an all inclusive (considering the price) and the resort has an authentic Mexican feel to it. If you keep your expectations realistic, you will find a great value at this property. Management cares and it shows! Show less Room Tip: Get a Villa, they are worth the extra money. Try for an ocean view.
Customer Rating: 

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Sisters Vacation
KENNETH H.
Jul 26 2017
Total of 7 in our party 4 sisters, 2 nieces and 1 Cabana Boy(Husband of 1 sister)It was fantastic, weather great, food and bar was good not great but okay, beach nice had lot of sea weed so stayed in pool most of the time. Main pool very warm water and lot of kids, the fresh water pool was cooler and less crowded, entertainment staff in evenings was fantastic, day we was at other pool so did not participate in day activities. Mexican Restaurant was very good (except men had to wear Long pants), Oreintal was good, could not get in the Italian restaurant. I think the only complaint would be not able to get in to restaurants, and quality of the bar drinks..
Customer Rating: 

TEST
An all around good time, with a few caveats
TYRONE H.
Jul 11 2017
The resort is very pretty and very comfortable, and the staff are generally very friendly--especially the bartenders. My main complaint involves the artificial bars to entry for the (all-inclusive) resort's various eating experiences. There is a taco stand and a buffet, and there are two or three nicer, order-by-menu places. The menu restaurants require reservations made before 2pm, as well as long pants for men. Everywhere but the taco stand (yes, including the buffet) requires a shirt with sleeves. My first issue with these constraints is that we weren't made aware of them at the front desk, but instead we found out when we were turned away at the door. It's easy enough (though annoying) to go home and change clothes, but you can't go back in time and make a reservation, so at that point we'd simply missed out on nicer dining for one out of our three nights at the resort. Which brings me to my second problem, which is specifically regarding the reservation--the restaurants never reached more than 1/4 capacity while we were seated, so the justification for a strict reservation requirement is highly questionable. The only saving grace for "service in the restaurant(s)" was the gentleman named Rojelio who served us in the resort's Italian restaurant. He was awesome.
Customer Rating: 

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Ice
JULIE B.
Jun 06 2017
It was a very nice hotel, although we wished we knew where the ice machine was, it seems like it was a secret
Customer Rating: 

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Hotel was good but not great
NORMAN V.
May 13 2017
food was just ok , no coffee or breakfast before 7am no lunch before 1230 other than burger bar, service was good and we upgraded the room for 60 per night , well worth it. They try to book you for a 90 min bfast to sell timeshare, ( very cheesey) beach and water very nice and can walk to the mall in each direction
Customer Rating: 

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We love this hotel!
RYAN F.
May 10 2017
We've stayed here MANY times, and we love it!
Customer Rating: 

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4th visit to Grand Park Royal Cancun Caribe
KEVIN W.
May 08 2017
Each visit proves this hotel has an outstanding staff. Everyone does such a great job with a smile. Big thumbs up to Philipe and Darwin at the front desk along with our awesome butler Jaime. Love you all! keep up the great jobs! We will see you again in early November!
Customer Rating: 

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Friendly Staff, Good Food, Large Room
ROBERT W.
May 08 2017
Overall, we enjoyed our stay at this hotel. Our biggest complaint was that there was no steak restaurant or beach-side restaurant. Meals were all inside and semi-formal. We missed the freedom of having a beach-side buffet. The room was large and clean. We especially loved that all the rooms had ocean-view balconies. The shows were mediocre and not very professional. During our stay, we couldn't go into the water because of the undertow, but the beach was nice. Fantastic pools. We enjoyed our stay, but probably wouldn't go back.
Customer Rating: 

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Perfect vacation
CHRISTINA C.
Apr 26 2017
This was my first time visiting Mexico and my first time staying at an al inclusive resort. I have nothing negative to say at all. Fabulous service. Great experience. All around amazing hotel. The views were amazing. The service was great. The staff wanted to serve you and wanted you happy! Would highly recommend this hotel.
Customer Rating: 

TEST
JAMES G.
Apr 11 2017
We have never had to eat at the hotel restaurants in the past 2 resorts we stayed at. However, this one we were extremely disappointed with the buffet. (Breakfast was fine though). We were glad we did get reservations at the Oriental and Italian because they were very good and the service was awesome. We wouldn't have enjoyed our stay at all if we had to eat at the buffet. The other main issue was that our hair dryer and tv remote did not work. There was also a electrical issue with the switch in the bathroom. They came out and fixed it but it left us feeling uneasy when we turned it on and it sizzled. The shows were very disappointing compared to the past resorts we have visited. The pools were nice but a little out dated. The snacks during the day around the pool were actually nice though.
Customer Rating: 

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TripAdvisor Traveller Reviews
Friendly staff
luciacS1386IS, Dallas, Texas
Tue Sep 19 21:41:49 EDT 2017
Really enjoyed my stay here due to the friendliness of everyone that works here. People greater is with joy and they really seemed to care how we felt and made us feel welcomed. Really enjoyed being welcomed by Arturo the concierge very friendly and helpful.

First all inclusive resort experience
mbellah, Euless, Texas
Tue Sep 19 08:38:29 EDT 2017
Great time! All staff are very accommodating. Jandi Galeana at concierge, Mario at front desk, Francisco at the pool bar, and Esmeralda at pool games were all very helpful. All of our needs were taken care of. All around relaxing time.

Must have vacation
Timothy H,
Mon Sep 18 10:58:37 EDT 2017
We made a last minute decision to this destination and it was a wonderful time. The resort understands customer service from all aspects and throughout all areas. From the moment we arrived we were greeted by Eric who was always available to help us with any needs. We upgraded our room to the Royal Tower and had the honor of meeting Jaime and Jovanna who made our visit feel like Royalty. Every little detail was taken care of and Jaime definitely caters to the needs of his guests! The support staff, although they are behind the scenes, they do a great job and it reflects in the service you receive from those that are serving face to face. We enjoyed our meals in all of their restaurants and especially at El Mirador! We had the pleasure of meeting many employees all of them were extremely friendly and were grateful to serve! Being in the customer service industry, the staff at home his resort makes vacations enjoyable for families with their professionalism and genuine concern for their guest.

Wonderful ❤️❤️❤️
sheina c, Aurora, Illinois
Mon Sep 18 07:59:32 EDT 2017
We booked 2 rooms for 4 persons , and it was nice , but we don't have enough time to enjoy the whole facilities. Coz we end up partying in the swim up bar , drinking . Damian & Wilbert are very attentive to us . Very friendly staff . Rooms are clean, very nice carrebian Sea view..I highly recommend this to a friend. Can't wait to come back 😘

Wonderful stay on 9/7-9/14
michaelstanley2017, Oklahoma City, Oklahoma
Mon Sep 18 06:48:26 EDT 2017
I want to start by saying I read every negative review about this hotel before we traveled there for our honeymoon. We didnt experience any of the negative aspects that the other negative reviews stated. Our stay was absolutely amazing. The only odd thing was that, when we checked in, yes they tried to upsell us with the "better room" once we said no that was the end of it. Then a member of the staff repeatedly try to get us to sign up for the "VIP Breakfast" which from other reviews I learned was a way to sell timeshares (this was later confirmed through me talking to a couple who actually did the VIP breakfast and they said it was a waste of 2 hours and all they did was try to sell you timeshares). However, after saying no about a dozen times she finally stopped following us around and asking. That was the extent of the badness at the resort. The wait staff for breakfast were so friendly, my fiance stated several times that she wishes we got that good of service back in the states. The rooms were great and clean, we were only basically in the room to shower and sleep. Housekeepers were friendly and everyone spoke just enough English to make it easy for us. The entertainment staff, just like everyone mentions, is great. They keep it entertaining at the main pool. If you dont want the larger crowd and loudness of the main pool there is another smaller pool you can hang out at. For a honeymooning couple, the no small children rule for the reservations only restaurants was a nice touch, however, i can see how some people would get upset about it. They do have a dress code, mostly for men, so bring a pair of pants, closed toe shoes, and a actual T-shirt(aka no flip flops/Tanktops). We booked several excursions/activities through the resort while we were there and had a great time. We didn't have any issues with bad alcohol and didn't have any run ins with those pesky gangbangers/cartels you hear about on the news. The beach was beautiful and we got the chance to watch a batch a baby sea-turtles be released into the ocean. I CANNOT say enough great things about this resort, everyone was so friendly and made us feel welcome.



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