Apple Vacations Traveller Reviews
Flamingo resort is very nice
The room we had was excellent, so were the people serving us. The food and drink is good. Gorgeous beach.
Great beach stay & resort
Resort was clean and neat. Food was good. Family room was very good. Very good location for shopping restaurants and transportation. Dance dive show at flamingo resort main pool. Beach has red flags, rought sruff. Swam North Playa Isla of Mujeres and snorkeling from catamaran...
Great place to stay!
Flamingo hotel is a great place to stay with family or alone. It is perfect if you are looking for something reasonably priced. The beach is right outside your door. the rooms are very clean. The people are wonderful and very honest to work with. Its across the streeet from the mall and doors away from Tacun Resturant (excellent food ). The beach is clean and even the rooms that overlooks the bay and streets ( which is what we had) are very quiet at night. A/C was great and we will be back. Terrific place to stay for all ages.
not a relaxing place to stay
Our room wasn't ready so they gave us an upgrade with a king size bed and told us they'd bring us an extra bed, but never did. We asked for an ash tray, never got one. Only one bar at night to drink at and it sucked. Food were all sides no real main corse. The restaurant you had to make a reservation at food was good either. Little bugs infested out room. Shower head was like a pressure washer and hurt when it hit you skin. People would bother you on the beach constantly to buy CRAP off them and never took no for an answer. Maybe 3 of the staff members we actually a pleasure. Head lady kept bugging us to sit in a meeting for a free massage, WE ARE ON VACATION, LEAVE US ALONE WE ARE TRYING TO RELAX NOT GO SIT AND LISTEN TO CRAP! Even the lady with you guys who met us at the airport was trying to get use to go check out a resort and if we did we'd get money towards something. Its really annoying! I'll never go back to Cancun, not relaxing at all!
It was a great place to stay. I loved it so much that I was crying to the people who worked there because I didn't want to leave. It was a great place to stay and will definitely tell my friends and family to stay here.
The hotel was a rating of 2 in another vacation booklet by Apple the one I used stated it a 4 apple..
If Flamingo is 4 star I would hate to see a 2 or 3 star hotel.
We had never done all inclusive before, it was a big disappointment. Everything was self serve. No pool or beach service. No service getting food or drinks. Up to you to get your food, buffet very repetitive and all had the same complaint "food was never hot and barely warm" The "all inclusive drinks" were so below standard you might as well not be drinking. They stated 3 pm check in and it was past 430 to get a room and then it was double beds and not the King requested. Everyday we noticed luggage in the lobby while others waited for rooms. It would be after 5 pm and they were still waiting. Finally to be able to relax and enjoy our vacation we went out every evening for drinks, dinner and entertainment. Our hotel only had one "show" the Friday night we arrived and we happened to stumble upon it. Nowhere was the entertainment noted for us to join in. Besides the daily Bingo and pool banter the hotel had nothing else going on for it's customers. Maybe we just had higher expectations than we should have. We paid for all inclusive and ended up buying dinner and drinks each night away from the hotel. I picked it because it wasn't a high rise, thinking better service, less people. The dining room and food areas were too small which lead to smaller offerings and very repetitive. I told our apple representative that Flamingo is not a 4 star and should not be in Apple brochure as a 4 star. It is misleading.
We have no problems with Apple in handling our trip. They were with us all the way and got us transported as promised. It was just a wrong pick with hotel.
Flamingo Resort Cancun
The hotel was nice and clean. Maintenance was working daily to update and make changes to the hotel. The room was fine, although the beds and pillows were not comfortable. The maid staff was great and friendly. The food was pretty good at both the restaurant and the buffet. The bar was unsatisfactory. We could only choose certain drinks all bottom self alcohol and the bar service was poor and the bartenders were not friendly. Overall I was satisfied with the hotel especially for the price.
my 8 days at flamingo cancun hotel
My ocean front room was clean but no coffee maker or cooler,ac quit working got warm.Waited three hours for a room on checkin . They plant a mexican time share sales crew in the front lobby who try to hi-jack you the moment you arrive to check in,very unprofessionaland sneaky. The buffet is a very limited buffet which is a very below standard compared to most apple hotels,i have been to five apple hotels already in Mexico. The restaurant (buffet)waitstaff is very lazy . I had to bus my used plates many many times and was never offered water or drinks when i first sat down or waited 20 minutes even when the place only had maybe 10 customers .They will work fast though when their manager is present.Evenings forget it, managers arent there!The reservation restaurant only is dressed up buffet food. Beach is clean but there is not hardly any chairs to lay out, in fact there arent any . Pools are feezing . I cant beleive Apple even has this place for suggested business.It is old ,service is lousy,the food is very slim pickins and un-entertaining.It should be rated as a one red apple. Apple tour representative is never at this hotel for help !!!!! I could have paid an extra 150 dollars and been treated like royalty at a golden apple rating, bye bye Flaming Cancun !
Never ever goig again at this hotel
It was OK
Overall it was a pretty good experience. The food was usually good and the staff was also usually good. The whole hotel looks well maintained. The pools were very nice. The cons were - We arrived at 11am but they would not let us check in until exactly 3pm - even though I think our room was ready earlier. Many hotels well let you in earlier if it is ready. So we had to change into our suits in a bathroom and we were exhausted from an early flight. We went backa few times to check to see and they said "no not until 3" when we went back at 3 they went through a pile of cards to find our room was ready. Our room was noisy. A loud machine turned on and off constantly and it did not seem to be the air conditioner. That along with room by the street made it especially noisy. Also the maid would often not get there until 5pm or after to clean it - but they did clean it well.
TripAdvisor Traveller Reviews
Spent a good week at the Flamingo.as this was our second time in 6 years. and so many changes. Flamingo made many up-dates since our last visit but the main problem was most of the old staff were gone.Service was still good, food was fine and the drinks were flowing. There was no activity director, and we were not sure when and were the evening shows were located. Rooms were clean, beds were comfortable, beach and area were well maintained..
Our 1st Anniversary
Where do I start... My and I are still sitting on the beach but somehow we are in Virginia.Lol. We stayed at the Flamingo checked in May 11th until 17th. We you first walk in the hotel has this aroma that smells so good and delightful. Once you are almost finished checking they will ask you if you want to upgrade.. looking back we should of but we didn't. The butler took all bags to your room and on the walk there he will explain the layout of the hotel with you. The room was a oceanfront standard room which was a lot on the small side but its oceanfront view so we didn't mind much. The food was good the best time was breakfast for me. With the all inclusive package you will get Breakfast, Lunch and dinner all Buffet style and between 12-6pm snacks are provided. One thing about it you will not be Hungry. The staff is hopefully and polite and was always smiling. The workers Loved my Husband and that's what made me fall in Love with Cancun/ Flamingo. The hotel was not noisey. With the first sit on the bed one would think geez this bed is hard but guarantee will sleep like a rock, no complaints there neither. We hated to leave but gave us great knowledge and comfort to return to Cancun to stay at the Flamingo. I just want to thank the staff for all their hard work with each and every guests.. you guys are definitely appreciated and made our trip Unforgettable
Average, rude staff
Stay was ok. Average but not really what I expected. Lots of rules - youâ€™re treated like a criminal. Almost designed for drunk schoolies. If youâ€™re hoping for a stress free, non confusing Mexican stay this isnâ€™t your place. If you want cheap drinks, donâ€™t mind lots of noise and poor service - this place will be ok.
We had a wonderful time at the Flamingo Cancun. We upgraded to a room with a private patio and pool and loved it so much. Our room also came with butler service, and the two gentleman Alfredo and Jonathan treated us like royalty. We absolutely loved our hotel and Cancun in general.
Actually hotel is much nicer than the reviews say! Our stay was amazing! Really enjoyed the food and the rooms are good but the highlight of this hotel are the amazing staff. Always very polite & friendly. Will go back!!!
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