Apple Vacations Traveller Reviews
All Excellent - Food Ok but not great. All staff was excellent. Pool was cold? If food was better I would rate all excellent. Thanks
love the iberostar bavaro suites
this was our 3rd visit to this resort and we are already planning our 4th trip. we love the iberostar bavaro suites!
food just OK
Third time at this resort, renovations looked great, our only complaint is that the food choices seemed cut back since the renovation. The breakfast at the pool restaurant used to be steller, now there was 60% less choice, food was dryed out and cooked into the heated pans. We are not picky, but we could clearly see a difference. We spoke to our Apple rep. and he said he heard the same complaints from many other repeat clients.
Upset 😭 in Punta Cana
When arriving at the hotel they screwed up our reservations & couldn't stay in the room we booked & paid for. We were told we could move the next day so by the time we checked in we lived out of our suitcases until they moved us the next day. This room the sir wasn't working properly & the toilet wasn't flushing right. So I called down &a they sent people down & told us it would take a while. We needed to shower & get ready for our dinner. It first couple days we're disappointing. We have stayed here 2 other times & had to problems. We also brought some people with us & they screwed up there room also. They gave us a vocher for the store but I still think we deserve a refund for the first night. I tried to find an Apple rep for days & when I found one he was very rude & said he couldn't help. We were very disappointed 😔
The first 4 days were Ok. We didn't get turn down service as stated. We had to call to have the refrigerator restocked and we were only left beach towels on the first day. They also didn't restock our conditioner. The last days there we must have been assigned a different housekeeper as we had beach towels, turndown service and the towels made into shapes with the fresh flowers.
Rooms need a renovation.
Our room was right next to the lobby/entertainment area. Could hear the music and talk till about 11:30 each night. There was mold on the bathroom wall. While there was a phone in our room, there was no cord connected, therefore when we needed something, we had to walk to the lobby. Asked for this to be corrected the day after arrival; was taken care of on our last day. Several other family members had problems with their rooms that were not addressed. No hot water in the entire resort one day-so cold showers. We have stayed a 4&5 star resorts throughout the Caribbean and this was a 3 at best. Given what we paid, I expected more. There were 20 family members staying here. (10 rooms) Some members tried to get into a specialty restaurant and were told no availability. But when others went in for their reservation, there were many empty tables. I think they say they have these special dining options but they want you to eat at the buffet. Easier and cheaper for them. The buffet had many choices, but most of what I tried was just fair. The specialty restaurants were pretty good. Most of the staff were very friendly and helpful. Not much of a drinker but did have a bad experience with one bartender one day when I asked her to make me a specific drink. We had a good time in spite of this because we were with family. we are going to make this an annual family trip but will not be back to this resort.
Perfect vacation for families
We all agreed this was the easiest vacation ever! Everything was taken care of and there was zero responsibility. We highly recommend this resort for families with children and preteens.
Iberostar Bavaro suites
Concierge and sales was very pushy. Told him we were not interested in listening to 90 minute sales pitch and he would not take no for an answer. Called our room numerous times and even came to our room. Were promised 100.00 for listening which we did not get and it ended being over 2 hours long. Bag carriers unappreciative Of tip amounts.
Better than remembered
Always loved Iberostar Bavaro but the recent upgrades and remodeling have made this property even more outstanding
Reasonable priced OK vacation place
Very pleased and would go back tomorrow
This is a large resort which has a lot to offer. We we fortunate to have a suite right on the beach and very close to the pool. Most of the activity in the resort centers around the pool and beach during the day and at the main buildings at night. Food wise... the food is good... there is a huge selection of foods so it's easy to find something to like. We ate in a speciality restaurant 5 of the 7 nights (the other 2 at the buffet) and found the food to be very good. Our favorites were the Japanese and the Italian and the Seafood. The Mexican was our least favorite. The service and the room staff are very attentive. The wait staff and bartenders also very on the ball.
TripAdvisor Traveller Reviews
Service was fantastic! Food a lot variety withb asistance orlando and drinks to good to be true! Perfect. We will be back!!!!! excellent roms , vlean and comfortable , animation excellent i recommend i comeback the next
Family friendly hotel
The property is huge and far from the city. There are no nearby restaurants or shopping centers. My family booked a junior suite for 6 nights. It has a balcony overlooking a garden. It is clean & nice, but the beds are not so comfortable. The room has a safe. The hotel has lots of amenities and lots of places to hang out. I specially love seating areas in the garden where you can read a book or just have some quiet time. There are places for kids to hang out as well (i.e. computer corner, game room). Depending on where your room is and where you are going, there could be a lot of walking for you coz of the size of the property. Although, they have golf carts that can give a ride if you request it.
The beach is clean. However, the water is not so calm. It was breezy, windy when we went so the waves are sometimes big.
The food is ok. Nothing really stood out. We tried the Japanese, Mediterranean, Italian and Steak restaurants. We did not have problems in booking our dinners at these restaurants.
The staff/crew are very nice, polite & friendly. We had a problem with the TV and they were able to fix it. We had requests for diet drinks, extra blankets, extra towels and they were delivered to our room promptly. My one complaint is that the ice machine are so far from the room (you have to travel to Alaska to get it).
We had a great time. Service is very good. This hotel is highly recommended.
The resort was very clean and well maintained. Staff was very courteous and friendly. The food was amazing ,good variety I recommend orlando in kitchen this hotel is very special and funny i come back the next years
Travel with friends
Orlando in the main restaurant was phenomenal. Delmis in the Jambalaya restaurant was the sweetest and kindest. Mario was great. The beach is quiet, clean and kind friendly. When you arrive to the hotel they greet you with a drink and smile on their face.
Vacations with freinds
From the minute we arrived they treated us great. The rooms were awesome the staff was excellent. The swimming area nice and clean all the staff there was awesome. The food was awesome ,waiters took good care of us. The chefs were awesome . All was awesome.
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