Cancun

IBEROSTAR Tucan


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All Inclusive    

Exceptional Values!
Honeymooners:
Bottle of sparkling wine, fruit platter, and IBEROSTAR gift.
Family: One child 12 and under stays, plays, and eats free.

IBEROSTAR's Premium Collection: IBEROSTAR Tucan is an all-inclusive beachfront paradise set in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style three-story units surrounded by 28 acres of lush, exuberant gardens. The hotel has been converted into a natural habitat for countless species including monkeys, and different types of birds, such as the royal palm turkey, plus fish and turtles. The IBEROSTAR Tucan has proudly received the Green Globe certification.

Enjoy a refreshing pool with swim-up bar, plus an immense three-section pool in an oasis on the edge of the jungle. More great places to play include three lighted tennis courts, supervised mini club for kids, a fitness center, a PADI scuba center, and golf with packages available at the adjacent 18-hole course. The hotel's spa (fee) is the ideal spot for tranquility and indulging in a relaxing treatment or massage.

Enjoy five restaurants (buffet and a la carte -dining restrictions apply) plus a grill/snack bar, and seven bars and lounges. By night, there's live entertainment at the theatre, a disco and much more.

One of the privileges of the IBEROSTAR Tucan Hotel is its proximity to the Yucatan Peninsula's wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches. Though you may never want to leave, the resort is within walking distance of popular Fifth Avenue in Playa del Carmen.

Find out more about IBEROSTAR Hotels & Resorts.

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HOTEL LOCATION
The IBEROSTAR is approximately 30 miles from the Cancun Airport, just a few minutes from Playa del Carmen, and right next to an 18-hole golf course. The resort is situated directly on the beach, within view of the island of Cozumel.
Address: AVE XAMAN-HA LOTE HOTELERO NO 2
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-877-2
Toll Free Phone: 888-923-2722
Fax: 011-52-984-873-0424
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby (0.5 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
There is a lake pool, kids pool, activity pool and adult pool. The spectacular 36,000sq ft lake pool has a central island covered with palm trees complete with a jacuzzi.The adult pool is in the rocks of a cenote, with a beautiful cascading waterfall.
Golf: ONSITE
Iberostar Playa Paraiso Golf Course Located within the Iberostar Playa Paraiso complex. First tee time available is 6:30 am
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary.
Raquet Rental Fees: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
IBEROSTAR Tucan is a luxurious All-Inclusive beachfront resort in perfect harmony with the environ- ment. Fully appointed rooms with balconies or terraces are housed in bungalow style 3-story units surrounded by 28 acres of lush, exuberant gardens. The resort features a jungle-style garden, a large lake pool, nightly entertainment, a disco, three lighted tennis courts, and world class diving instruction with state-of-the-art equipment. Domestic and International drinks are available 10 am to 2 am. Beach: The IBEROSTAR Tucan is situated directly on a 1/8 mile stretch of white sandy beach. There is a 5- Star SCUBA Diving Center offering optional dives for certified divers and certification courses for new divers (there's an extra charge for these services) Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 350
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Dinning A La carte men are required shirts with sleeves, pants and proper shoes .
ROOM TYPES
JUNIOR SUITE
Spacious rooms with two double beds or one king. Balcony with garden or jungle view. Room service from 11 a.m. - 11 p.m. Max. occupancy: 2 adults + 2 children, 3 adults + 1 child, or 4 adults
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
Connecting rooms, one with two double beds and one with a king bed. Garden view from balcony. Room service with baby food from 11 a.m. - 11 p.m. Priority a la carte dinner reservations.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD PRIORITY LOCATION
Two double beds or one king. Garden or jungle view from balcony. Located near the pool and beach. Room service from 11 a.m. - 11 p.m. Max. occupancy: 2 adults + 2 children, 3 adults + 1 child, or 4 adults
Other Amenities -
Air Conditioning
Shower
Room Service
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR JUNIOR STE OCEANFRONT
Two double beds or one king, plus one day bed. Beach view from balcony. Large living area. Unlimited a la carte dining. Located on first floor near pool. Max. occupancy: 2 adults + 2 children, 3 adults + 1 child, or 4 adults
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANFRONT
Spacious rooms with two double beds or one king bed, plus a day bed. Beach view from balcony. Large sitting space. Located near pool. Max. occupancy: 2 adults + 2 children, 3 adults + 1 child, or 4 adults
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
Two double beds or one king. Room service from 11 a.m. - 11 p.m. 2 handicap rooms available. Max. occupancy: 2 adults + 2 children, 3 adults + 1 child, or 4 adults
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe

OTHER INFO
Free WiFi access in lobby area
DINING
IBEROSTAR Tucan features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 7 Restaurants at IBEROSTAR Tucan:
Tulum - The main restaurant serves delicious buffet style meals, featuring show cooking and special theme nights. Breakfast is served from 7:00 to 10:00 am, dinner is served from 6:30 to 9:30 pm. No shorts or sleeveless t-shirtsare allowed during dinner.
Restaurant Cozumel -
Palapa Uxmal - A beach/pool snack bar serving a continental breakfast from 10:00 am to 12:00 noon, a buffet lunch from 12:00 noon to 4:00 pm, coffee and cakes from 4:00 to 5:00 pm, and snacks until 6:00 pm.
La Marimba - An a la carte grill steakhouse, reservations are required. Gentlemen are requested to wear slacks or Bermuda shorts (no jeans). Hours are 6:30 to 6:30 to 10:30 pm.
La Gondola - An a la carte Italian restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
La Hacienda - An a la carte Mexican restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
Japanese Restaurant - A la carte restaurant serving Japanese cuisine.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Bike Tours, Olympic Games, Air Rifles, Archery, Volleyball, Dance Classes, Spanish Classes, Water Basketball, Waterpolo.
Nightly Activities & Entertainment:
Nightly Entertainment with Live Band (Horror Show, Mexican Show, Las Vegas Movie), Theme Parties, Mascara Disco from 11 pm onward.
CHILDREN'S PROGRAMS

Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Teen Disco

Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hrs.

Apple Vacations Traveller Reviews
Lovable
ESMERALDA G.
Sep 22 2014
I loved everyone but I mostly loved Mauricio.I loved everyone but I mostly loved Mauricio. .. More>
Customer Rating: 

Heaven
ROBERT S.
Sep 14 2014
Everyone was so nice and accomadating ! Everything was clean. We will defiantly go back. .. More>
Customer Rating: 

GUY S.
Aug 30 2014
I stayed at this hotel 7-8 times before, and is usually my favorite place to stay in Playa. However, the food was the worst of any time before, and just barely acceptable. The pool water was very hot, and not refreshing. I admit this was the first time we went in August. Our normal trips are in Oct .. More>
Customer Rating: 

overall
MAX B.
Aug 20 2014
the hotel had several specialty restaurants. Its very misleading as you are only able to go to one of these if you have an allotted "reservation". The reservations are dependent on the number of nights of stay at the resort. We attempted several times to eget in without a reservation (which you co .. More>
Customer Rating: 

Iberostar Tucan
BILLY J.
Aug 18 2014
This was our 2nd visit to Iberostar Tucan and we have really enjoyed both visits very much. The only thing is the seaweed being there in August so we go in August again but it wasn't as bad it is in Flordia in July. The staff was so friendly there and did their best to get people involved in the ac .. More>
Customer Rating: 

Help! Hotel needs some renovations.
JOSEPH P.
Jul 29 2014
I want to start by saying that my family and I love the Iberostar brand. We have stayed at many properties. Including this property since it first opened. The grounds and beachfront are still as beautiful as always. Most of the staff is friendly and quick to greet you with an Hola! Overall, this pr .. More>
Customer Rating: 

Had a great time!
KATHLEEN H.
Jul 23 2014
Great vacation with extended family. The resort is beautiful. .. More>
Customer Rating: 

best family hotel
KARLA L.
Jun 25 2014
we have been going to this hotel for years. There is a lot of energy at this hotel and the kids have a ball. .. More>
Customer Rating: 

TAMMY S.
Jun 24 2014
The positives are the beach is gorgeous and pool area and staff are excellent. Our room had maintenance issues - sink faucet leaked all of counter all week and closet door never closed. Shower also leaked through the wall and onto bathroom floor. We had an ocean front room which is worth it for t .. More>
Customer Rating: 

Surpringly very nice.
ALBA A.
Jun 23 2014
I would definetly go again. Only down fall are the beds in the Junior Suites (lead in category) very hard, but i guess its great if you have back pain. All in all had a great time, I would go again and recomend it. .. More>
Customer Rating: 

Return visit not as good as previous visit
LESTER L.
Jun 10 2014
We have stayed at the Iberostar Tucan/Quetzal 5 times. During our current visit in June 2014 we noticed some things seem to be slipping. The food was good but not as good as previous, likewise the selection seemed to have diminished some. The Star Friends staff were not as friendly and outgoing as .. More>
Customer Rating: 



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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating