Cancun

IBEROSTAR Tucan


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All Inclusive    

IBEROSTAR's Premium Collection: IBEROSTAR Tucan is an all-inclusive beachfront paradise set in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style three-story units surrounded by 28 acres of lush, exuberant gardens. The hotel has been converted into a natural habitat for countless species including monkeys, and different types of birds, such as the royal palm turkey, plus fish and turtles. The IBEROSTAR Tucan has proudly received the Green Globe certification.

Enjoy a refreshing pool with swim-up bar, plus an immense three-section pool in an oasis on the edge of the jungle. More great places to play include three lighted tennis courts, supervised mini club for kids, a fitness center, a PADI scuba center, and golf with packages available at the adjacent 18-hole course. The hotel's spa (fee) is the ideal spot for tranquility and indulging in a relaxing treatment or massage.

Enjoy five restaurants (buffet and a la carte -dining restrictions apply) plus a grill/snack bar, and seven bars and lounges. By night, there's live entertainment at the theatre, and much more.

One of the privileges of the IBEROSTAR Tucan Hotel is its proximity to the Yucatan Peninsula's wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches. Though you may never want to leave, the resort is within walking distance of popular Fifth Avenue in Playa del Carmen.

Exceptional Values!
Honeymooners:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/16).

Find out more about IBEROSTAR Hotels & Resorts.

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HOTEL LOCATION
The IBEROSTAR is approximately 30 miles from the Cancun Airport, just a few minutes from Playa del Carmen, and right next to an 18-hole golf course. The resort is situated directly on the beach, within view of the island of Cozumel.
Address: AVE XAMAN-HA LOTE HOTELERO NO 2
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-877-2
Toll Free Phone: 888-923-2722
Fax: 011-52-984-873-0424
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (0.5 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
There is a lake pool, kids pool, activity pool and adult pool. The spectacular 36,000sq ft lake pool has a central island covered with palm trees complete with a jacuzzi.The adult pool is in the rocks of a cenote, with a beautiful cascading waterfall.
Golf: ONSITE
Iberostar Playa Paraiso Golf Course Located within the Iberostar Playa Paraiso complex. First tee time available is 6:30 am
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary.
Raquet Rental Fees: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
IBEROSTAR Tucan is a luxurious All-Inclusive beachfront resort in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style 3-story units surrounded by 28 acres of lush, exuberant gardens. The resort features a jungle-style garden, a large lake pool, nightly entertainment, three lighted tennis courts, and world class diving instruction with state-of-the-art equipment. Beach: The IBEROSTAR Tucan is situated directly on a 1/8 mile stretch of white sandy beach. There is a 5- Star SCUBA Diving Center offering optional dives for certified divers and certification courses for new divers (there's an extra charge for these services) Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 350
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Dinning A La carte men are required shirts with sleeves, pants, and proper shoes.
ROOM TYPES
STANDARD ROOM
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden or jungle views. Room also includes a minibar, a ceiling fan, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
Spacious junior suite includes one king bed or two double beds, a private balcony with garden or jungle views, a mini bar, complimentary access to Hydrotherapy Pool at Spa Sensations, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR STANDARD ROOM
Superiour guestroom includes one king bed or two double beds, a fully-equipped bathroom, a private balcony, and upgraded amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR JUNIOR STE OCEANFRONT
Spacious junior suite includes one king bed or two double beds, oceanfront views, and direct access to the beach. Room also features room service, a minibar, unlimited reservations at specialty restaurants, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANFRONT
Spacious junior suite includes one king bed or two double beds, a private balcony with beautiful oceanfront views, and convenient location to the pool. Room also features daily turndown service, complimentary access to the Hydrotherapy pool, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
IBEROSTAR Tucan features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 7 Restaurants at IBEROSTAR Tucan:
La Hacienda - An a la carte Mexican restaurant. Reservations required for dinner. Casual/formal dress code. Open for buffet-style lunch.
El Bonsai - Japanese cuisine served a la carte. Open for dinner only. Reservations required. Casual/formal dress code.
Tulum - The main restaurant serves delicious buffet-style meals, featuring show cooking and special theme nights. Open for breakfast, lunch, and dinner. Reservations required for dinner.
Restaurant Cozumel -
Palapa Uxmal - Located by the pool serving international dishes a la carte. Open for dinner and lunch. Reservations required for dinner. Casual/formal dress code.
La Marimba - An a la carte grill steakhouse, reservations are required. Gentlemen are requested to wear slacks or Bermuda shorts (no jeans). Hours are 6:30 to 6:30 to 10:30 pm.
La Gondola - An a la carte Italian restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Bike Tours, Olympic Games, Air Rifles, Archery, Volleyball, Dance Classes, Spanish Classes, Water Basketball, Waterpolo.
Nightly Activities & Entertainment:
Nightly Entertainment with Live Band (Horror Show, Mexican Show, Las Vegas Movie), and theme parties.
CHILDREN'S PROGRAMS

Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Teen Disco

Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
6181 Recommend
6181 past Apple Vacationers would recommend IBEROSTAR Tucan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5650 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
I Never Wanted to Leave This All-Inclusive Paradise!
Dei74, Lancaster, Pennsylvania
Thu Jun 23 15:10:05 EDT 2016
From the moment we arrived at the Iberosta Tucan Hotel, my entire family was in awe. My younger child LOVES nature and wildlife==especially peacocks. No peacock shortages on this resort. My older daughter wants to be a veterinarian, so the animals intrigued her as well. Despite the fact that I am not huge on wild animals, I too found myself with my camera searching for animals to capture with my camera. We encountered peacocks--male, female, and babies, monkeys, iguanas (not my favorite), agoutis, toucans, ravens, other tropical birds, brown tree frogs, koi fish, swans, flamingos, and many more. In addition, these animals were simply the one we discovered while adventuring around the resort; I have not even included the aquatic life experienced during snorkeling trips near our resort. Taking a ten-minute walk, my husband and kids discovered a man-made reef featuring a myriad of fish, including striped fish, translucent fish, eels, etc. I do, however, recommend investing in your own scuba gear before leaving for the trip. We visited a scuba store near our home and spoke to professionals about what we would need. Everyone was satisfied with our equipment. I'm not even sure what to cover next. Honestly, this resort offered EVERYTHING. From delectable food, to phenomenal wait staff, to state-of-the art entertainers, to amazing room staff, this place is amazing. None of us wanted to come home. We are missing the whole place, especially the entertainers from the shows and the daily activities. My younger daughter became very attached to Bismark, and he was amazing. This 18-year-old young man tried to put a name with every face. That is NO small task. These people truly take care of the guests and should be highly appreciated. The rooms were well cared for, and the constant availability of drinks--both alcoholic and non-alcoholic--as well as tasty food available always just could not be beaten. I could go on and on; this place truly is one that we WILL visit again. If you have any questions for me, please feel free to contact me. I will answer any questions. TIPS: *BRING LOTS of SUNSCREEN; the Mexican sun is HOT. *BRING tons of bug spray. We sprayed ourselves EVERY night, and we were still eaten nightly. *Each morning, try to find a cabana on the beach; you will appreciate the shade and sun relief. *Take advantage of the extra excursions. Yes, there are extra charges, and you must leave the resort. BUT, you will not regret the experiences. We took a snorkeling experience with Cancun Adventures lead by José. We LOVED it. *My daughters and I experienced the spa together on the resort property. Excellent experience. I CANNOT say enough positives about the trip. Again, please feel free to email me any questions. I would love to speak about this vacation. Dei More>

Perfect vacation
AmyS709, Hershey, Pennsylvania
Wed Jun 22 22:56:20 EDT 2016
This is resort is beautiful, the staff is friendly and completely attentive to every detail, has plenty of activities for all ages, and is one of the cleanest places we have ever stayed. The only complaint we had was the two days of rain (which they obviously had no control over). I can't say enough about the staff--friendly, & helpful. Be sure to get involved with the activities and evening shows--the "Star Friends" will get to know you and make your stay even better. Somehow they remember everyone's name! Food was delicious & plentiful, pool is huge and clean, beach area has plenty of chairs and areas for beach sports. We really have no complaints at all and will definitely be returning. We had a big group of 20 (age ranges 11 to 50 years young) and everyone loved it! More>

A Revisit for a Wedding
411margaretb, Glendale, Arizona
Wed Jun 22 19:53:22 EDT 2016
This is a beautiful all inclusive resort built to showcase the natural aspects of the land, flora and fauna. I love the vibrant colors of the buildings and the vaulted thatched roofs. The staff were ever so friendly, courteous and kind on every occasion. The rooms were cleaned and sanitized daily if needed, stocked with drinks in a working fridge. On two nights out of our 7 night stay, the shower water remained cool to cold, but we didn't complain because we just needed to get cleaned up. So check your rooms for working refrigerators and hot water and the TV, and call asap for help. . The buffet always had lots of food and condiments to choose from along with a different main course meat every night like lamb, roast beef, ham, turkey, etc. The resort is now super family friendly with children sitting on the reception counters, able to reach into the buffet lines to serve themselves, and participating in the late night family friendly shows until 10pm or so. More>

Great Property
Alifewelltraveled, Milwaukee, Wisconsin
Sat Jun 18 18:12:05 EDT 2016
Overall a beautiful property, built right into the jungle. Tucan & Quetzal are the two Iberostar properties (connected like the letter "H"). You have access to both properties. Many animals roaming around. A genuine jungle "feel", not recreated. I stayed on the Tucan side. The rooms are gorgeous, spacious & clean. Make sure you pay attention to where your room is located upon checking in. It will be loud if close to the outdoor theater. Also, I could hear music from the neighboring resort until 11pm. TV has several English stations including Fox News. Strong air conditioner, water pressure. Housekeeping does a great job. WIFI THROUGHOUT THE ENTIRE RESORT! Lobby - lovely. I spent many pre- & post dinners in the open are, spacious lobby. Waitresses are attentive with their table service. The lobby is a great place to relax when you need time out of the sun. Food - plentiful. Best food at any AI I have stayed at. Two main buffets that have variety & quality no matter what your diet. They change it up from night to night. I could have easily stayed another week & not tired of the food. We ate at the Mexican restaurant & I would not recommend it. I had high hopes of eating southern Mexican fresh cuisine but unfortunately I can find better Mexican food back in the States. We also ate at the Mediterranean restaurant & it was very good. The Japanese restaurant was always busy. Make reservations early for your specialty restaurant selections. The beachside restaurant buffet is open for breakfast & until dinner. It was nice to grab snacks to take to the beach. Coffee could be better. But they have real espresso machines all over the resort. Beach - the ocean is crystal clear, turquoise, warm waters. It gets rougher after it rains or storms but this beach is not beatable in this price range. Plus it's a large beach area. Adequate amount of chairs. Beverage service on beach. Overall, the beach is spectacular. Last thoughts - there were a lot of kids when we stayed in June. Many families. The resort was packed. There's the usual pool party atmosphere which I can do without. But it is limited to late afternoon. There are nightly shows which were packed but I'm not much interested in them so I never watched them. Overall, I would recommend this resort. Beautiful with wonderful staff. More>

Tropical delight, great for families
_hotfryac1987, Long Island, New York
Thu Jun 16 14:57:40 EDT 2016
The resort is very beautiful in a very tropical setting. Great for families with all the wonderful animals wondering around. Beach is big, and wide, with a lot of palapas for shade. Paths through jungle can be a little iffy for older folks, uneven walkways. Lit up at night, looks beautiful. Food was tasty, hamburgers/hot dogs at beachside stand. Need more outside seating for eating. Buffet beachside restaurant too, nice selection of food. Limited menu for room service. Upset that reservations couldn't be had for 7pm Mon. for Mediterranean restaurant, had to eat at buffet which was next to the restaurant- and we could see into the restaurant which was only about 25% full !!??? Service was great, the staff was very attentive to all of our needs. More>



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