Cancun

IBEROSTAR Tucan


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All Inclusive    

IBEROSTAR's Premium Collection: IBEROSTAR Tucan is an all-inclusive beachfront paradise set in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style three-story units surrounded by 28 acres of lush, exuberant gardens. The hotel has been converted into a natural habitat for countless species including monkeys, and different types of birds, such as the royal palm turkey, plus fish and turtles. The IBEROSTAR Tucan has proudly received the Green Globe certification.

Enjoy a refreshing pool with swim-up bar, plus an immense three-section pool in an oasis on the edge of the jungle. More great places to play include three lighted tennis courts, supervised mini club for kids, a fitness center, a PADI scuba center, and golf with packages available at the adjacent 18-hole course. The hotel's spa (fee) is the ideal spot for tranquility and indulging in a relaxing treatment or massage.

Enjoy five restaurants (buffet and a la carte -dining restrictions apply) plus a grill/snack bar, and seven bars and lounges. By night, there's live entertainment at the theatre, and much more.

One of the privileges of the IBEROSTAR Tucan Hotel is its proximity to the Yucatan Peninsula's wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches. Though you may never want to leave, the resort is within walking distance of popular Fifth Avenue in Playa del Carmen.

Exceptional Values!
Honeymooners:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/16).

Find out more about IBEROSTAR Hotels & Resorts.

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HOTEL LOCATION
The IBEROSTAR is approximately 30 miles from the Cancun Airport, just a few minutes from Playa del Carmen, and right next to an 18-hole golf course. The resort is situated directly on the beach, within view of the island of Cozumel.
Address: AVE XAMAN-HA LOTE HOTELERO NO 2
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-877-2
Toll Free Phone: 888-923-2722
Fax: 011-52-984-873-0424
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (0.5 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
There is a lake pool, kids pool, activity pool and adult pool. The spectacular 36,000sq ft lake pool has a central island covered with palm trees complete with a jacuzzi.The adult pool is in the rocks of a cenote, with a beautiful cascading waterfall.
Golf: ONSITE
Iberostar Playa Paraiso Golf Course Located within the Iberostar Playa Paraiso complex. First tee time available is 6:30 am
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary.
Raquet Rental Fees: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
IBEROSTAR Tucan is a luxurious All-Inclusive beachfront resort in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style 3-story units surrounded by 28 acres of lush, exuberant gardens. The resort features a jungle-style garden, a large lake pool, nightly entertainment, three lighted tennis courts, and world class diving instruction with state-of-the-art equipment. Beach: The IBEROSTAR Tucan is situated directly on a 1/8 mile stretch of white sandy beach. There is a 5- Star SCUBA Diving Center offering optional dives for certified divers and certification courses for new divers (there's an extra charge for these services) Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 350
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Dinning A La carte men are required shirts with sleeves, pants, and proper shoes.
ROOM TYPES
SUPERIOR JUNIOR STE OCEANFRONT
Spacious junior suite includes one king bed or two double beds, oceanfront views, and direct access to the beach. Room also features room service, a minibar, unlimited reservations at specialty restaurants, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANFRONT
Spacious junior suite includes one king bed or two double beds, a private balcony with beautiful oceanfront views, and convenient location to the pool. Room also features daily turndown service, complimentary access to the Hydrotherapy pool, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden or jungle views. Room also includes a minibar, a ceiling fan, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
Spacious junior suite includes one king bed or two double beds, a private balcony with garden or jungle views, a mini bar, complimentary access to Hydrotherapy Pool at Spa Sensations, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR STANDARD ROOM
Superiour guestroom includes one king bed or two double beds, a fully-equipped bathroom, a private balcony, and upgraded amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
IBEROSTAR Tucan features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 7 Restaurants at IBEROSTAR Tucan:
La Marimba - An a la carte grill steakhouse, reservations are required. Gentlemen are requested to wear slacks or Bermuda shorts (no jeans). Hours are 6:30 to 6:30 to 10:30 pm.
La Gondola - An a la carte Italian restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
La Hacienda - An a la carte Mexican restaurant. Reservations required for dinner. Casual/formal dress code. Open for buffet-style lunch.
El Bonsai - Japanese cuisine served a la carte. Open for dinner only. Reservations required. Casual/formal dress code.
Tulum - The main restaurant serves delicious buffet-style meals, featuring show cooking and special theme nights. Open for breakfast, lunch, and dinner. Reservations required for dinner.
Restaurant Cozumel -
Palapa Uxmal - Located by the pool serving international dishes a la carte. Open for dinner and lunch. Reservations required for dinner. Casual/formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Bike Tours, Olympic Games, Air Rifles, Archery, Volleyball, Dance Classes, Spanish Classes, Water Basketball, Waterpolo.
Nightly Activities & Entertainment:
Nightly Entertainment with Live Band (Horror Show, Mexican Show, Las Vegas Movie), and theme parties.
CHILDREN'S PROGRAMS

Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Teen Disco

Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
6181 Recommend
6181 past Apple Vacationers would recommend IBEROSTAR Tucan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5508 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Loved it!
princessbarbie10, hamilton,ontario
Sat Apr 30 17:48:16 EDT 2016
Stayed in early April. A beautiful resort with an amazing white sand beach and turquoise waters! 3rd time to this resort but the last time was 16 years ago. Not sure why it took us so long to go back! 3 couples from our flight stayed at this resort . Our best friends and travel buddies and a great couple from Orillia whom we ended up having many laughs and good times with!! We were transferred to the resort in a small van which was great and very quick because we did not have to make any other stops!! Everything from check in to check out went very smoothly. The staff in every aspect are extremely friendly and try their hardest to make your vacation an enjoyable one. We enjoyed some great conversations with Gama who was very friendly and so easy to chat with. He remembered our names and always had a Hola and a smile no matter where you bumped in to him . I have to agree with everyone about having to get up very early to get a palapa on the beach, one day we watched a palapa in front of us remain empty until 3:30pm . The family came probably from the pool gathered up their few items they had to reserve their chairs and left!!!! Very inconsiderate if you ask me!! The food is good. I guess if I had one complaint about this resort it would be that the food was not always the hottest. There was a good variety in the buffet. Japanese was very good and we enjoyed the steak house. Beach bbq had good burgs and fries. It was easy to reserve the ala cartes and they were very accommodating . Our room was close to the lobby on the third floor. Very clean and towel animals every day. Our bathroom lighting was very bad and we did not have a makeup mirror in our bathroom ......when you get over a certain age it is hard to see without proper lighting and magnification:) We enjoyed the lobby bar before dinner. Drinks were good , wine was not bad and service was awesome ! All in all this is a great resort and we will defiantly be back. More>

Overall a great holiday!
MMA17493, Milton Keynes, United Kingdom
Sat Apr 30 12:59:01 EDT 2016
We've just returned from a first choice holiday to the iberostar tucan as a couple in our 20s. The hotel is set within a jungle and this is absolutely amazing. We saw monkeys, peacocks, iguanas - all sorts. Be prepared for all the strange noises in the night. And the peacocks are early risers. One big downfall for us was that all the sun beds were claimed very early. I mean before 6am. The beach was beautiful however. We had a look over at the RIU yucatan - a hotel we nearly booked instead of the TUCAN and it wasn't a patch on the tucan. The beach has no umbrellas at the RIU either. Food was hit and miss at the tucan. We found breakfast was limited. Lunch was ok, but we did enjoy the bbq burgers. And dinner, again was average. We tried the Italian restaurant which was also nice. Book excursions through the hotel lobby. We went on a mystic tour, with quad biking, zip lining and snorkelling in a cave. Excellent! We also booked a dolphin trip - lovely Dolphins but the trip was very disorganised and dragged on. Remember to apply mosquito repellent every hour! I was eaten alive even with a decent spray. Pool was amazingly big, and lots of activities! They also had a great pool party with foam and music and balloons. Fabulous atmosphere!! Drinks at the hotel were nice. We enjoyed the frozen drinks and also the champagne! We asked for Smirnoff with the all inclusive and got it (although anything could be in the bottle I suppose!) We took a taxi into playa del Carmen most evenings. Cost between 90 and 150 pesos each way. Great shops and restaurants. Only a few bars and clubs. However we still had fun and stayed completely safe. I would definitely recommend 😃 More>

Iberostar = Five Stars
DaveCav,
Sat Apr 30 04:53:54 EDT 2016
We are a family of four who stayed for five days. Overall, a fantastic trip. Here are our pros/cons: Pros: Animals!! Great activities Very clean rooms and facilities Friendly staff Walking through the jungle was always fun Beach! Pool! Food was delicious! Free Wifi Cons: Check-in was a little slow Activity start times were sometimes late Gym needs a facelift (renovation.. clean but old) Spa could use better marketing of services Hotel Suggestions: A jungle tour guide to point out all of the hidden animals Visitor Suggestions: Bring a power strip along with you for extra outlets in your room We had a wonderful time and are already planning a return visit! More>

A great vacation
masumehj, Toronto, Canada
Fri Apr 29 20:53:36 EDT 2016
My husband and I relay enjoyed our vacation at Iberostar Tucan. Everything was great and the staff were so friendly and welcoming, specially maale at concierge was amazing, Aquafit with Gama was a blast and Mez was the best . We will definitely plan our next vacation at Tucan . More>

Heaven on Earth
nachochip8181, Philadelphia, Pennsylvania, USA
Wed Apr 27 04:54:04 EDT 2016
We just returned on 4/26/16. We stayed in an oceanfront junior suite - definitely worth the extra money. The grounds are amazing. Several trails thru the property with many different animals - monkeys, peacocks, tucans and turtles just to name a few. Most are free-roaming. They have done a truly amazing job of maintaining the natural beauty of the jungle. This property is very quaint and smaller in comparison to most other resorts where we've stayed. Restaurants, pool & beach are just a short walk - no tram cars needed. The employees are very friendly and helpful. we can't wait to return! More>



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