St. Thomas

Sugar Bay Resort & Spa


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Located on the east side of St. Thomas, the Sugar Bay Resort & Spa sits on opulent tropical greenery, overlooking marvelous white sand. Nine miles from the airport, this hotel is set atop a lush hillside, offering luxurious water views and a tranquil atmosphere of romantic seclusion.

Enjoy relaxation at the beach, endless watersports, and island recreation. On-site resort activities range from lounging poolside at any of the three pools, to included non-motorized watersports. For vacationers looking to stay active, Sugar Bay offers four complimentary tennis courts and a fitness center located within the spa, with state-of-the-art equipment, free weights, and fitness classes. Renowned Mahogany Golf Course is nearby.

The resort offers six restaurants including fine dining options and poolside venues. Guests can explore different cuisines located in the main resort building as well as poolside. Your all-inclusive (optional) stay includes unlimited house brand cocktails, domestic beer, and wines by the glass. There are four bars including the swim-up bar and Ocean Club nightclub.

Sugar Bay Resort & Spa's unparalleled expansive resort, bay, and ocean views await you in spacious rooms, reflecting modern-day conveniences as well as the beauty and tranquility of the Caribbean. Boasting of Balinese-style furnishing, furnished balconies, marble floors, and spacious bathrooms, Sugar Bay's accommodations are charming and comfortable.


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HOTEL LOCATION
Overlooking the waters of Smith Bay, this property is located on the East End of St. Thomas, only 8 miles away from downtown.Sugar Bay St. Thomas is a scenic 30 minute drive from the St. Thomas International Airport
Address: 6500 ESTATE SMITH BAY
ST. THOMAS


VI
Local Phone: 340-777-7100
Toll Free Phone: 1-800-927-7100
Fax: 340-775-7330
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Shopping Mall Nearby (1/2 mile)
Pools
Number of Pools: 3
Outdoor Pools: 3     
The property has three interconnecting freshwater pools, a unique waterpark with a waterfall, a suspended bridge, a jacuzzi and a romantic grotto.
Golf: NEARBY
Mahogany Run Golf Course - 20 minutes away
Mahogany Run's 18 Championship Holes, including the famous Devil's Triangle, were designed by George and Tom Fazio with a challenge in mind. One of the most picturesque courses in the entire world.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: included
Raquet Rental Fees: included
Water Sports on Site
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Volleyball
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
This resort is set atop a lush hillside, Sugar Bay Resort & Spa offers luxurious waterview guest rooms and a tranquil atmosphere of romantic seclusion. This unique resort features a Polynesian inspiration, with a total of 294 air-conditioned rooms. This resort features three interconnecting pools, tennis courts, a basketball court, a 10,000 square-foot spa, a modern fitness center, an amphitheater, and much more. Beach: The secluded beach features white sands and stunningly blue waters, perfect for snorkeling. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 300
Year Opened: 1992 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
No pets allowed.
ROOM TYPES
OCEAN VIEW KING SUITE EP
Spacious balcony with view of the ocean from the balcony and also overlooks two frontbuildings. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM HONEYMOON OCEAN AI
Suite offer a spacious balcony with breathtaking panoramic ocean views of the Caribbean Sea, St. John and the British Virgin Islands, and a separate bedroom featuring a king size bed, living room with a flat screen. Rooms are 800 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY SUITE OCEAN DOUBLE AI
Suite offers a spacious balcony with views of the ocean, and a separate bedroom featuring two double beds, living room with a flat screen. Rooms are 800 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MOUNTAIN VIEW EP
Rooms offer a spacious balcony with views of the tropical gardens and pathways, a king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON KING SUITE OCEAN EP
Suite offers a spacious balcony with views of the ocean, and a separate bedroom featuring two double beds, and living room with a flat screen. Rooms are 800 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARTIAL WATER VIEW AI
rooms offer a spacious balcony with a limited view of the ocean from the balcony, king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN VIEW AI
rooms offer a spacious balcony with sweeping panoramic ocean views of the Caribbean Sea, St. John and the British Virgin Islands, king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM HONEYMOON OCEAN EP
Suite offer a spacious balcony with breathtaking panoramic ocean views of the Caribbean Sea, St. John and the British Virgin Islands, and a separate bedroom featuring a king size bed, living room with a flat screen. Rooms are 800 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY SUITE OCEAN DOUBLE EP
Suite offers a spacious balcony with views of the ocean, and a separate bedroom featuring two double beds, living room with a flat screen. Rooms are 800 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW AI
rooms offer a spacious balcony with a view of the ocean, king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN HONEYMOON STE EP
Spacious balcony with view of the ocean from the balcony and also overlooks two frontbuildings. Rooms are 475 square feet.
Other Amenities -
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARTIAL WATER VIEW EP
Rooms offer a spacious balcony with a limited view of the ocean from the balcony, king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN VIEW EP
Rooms offer a spacious balcony with sweeping panoramic ocean views of the Caribbean Sea, St. John and the British Virgin Islands, king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MOUNTAIN VIEW AI
Rooms offer a spacious balcony with views of the tropical gardens and pathways, a king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW EP
Rooms offer a spacious balcony with a view of the ocean, king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON KING SUITE OCEAN AI
Suite offers a spacious balcony with views of the ocean, and a separate bedroom featuring two double beds, and living room with a flat screen. Rooms are 800 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Sugar Bay Resort & Spa features 2 meal plan options:
No Meals
All Meals, Drinks & Tips-Optional All-Inclusive Plan
There are 5 Restaurants at Sugar Bay Resort & Spa:
The Mangrove Café - Brunch and themed dinner buffet daily. Located by the pool.
Manor House - Breakfast and Mediterranean-Caribbean Fusion restaurant. Located in the main building.
Pimentos - Jerk-style Caribbean favorites served daily for lunch and dinner. Located by the pool.
Ristorante Baci - Italian cuisine served nightly. Located by the pool.
Shima - Asian culinary experience with sushi and Teppanyaki tables.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Beachside games, group sports, snorkel tours, fitness activities, kayaking, mini-golf course park, beach volleyball, yoga, basketball, table tennis.
Nightly Activities & Entertainment:
Nightly entertainment,an amphitheater which features a movie every night, and more.
CHILDREN'S PROGRAMS
There is a Kids Klub for children ages 4-12 years old, and activities include: games,videos, arts and crafts, movies, face painting.
Applicable Ages: 4 to 12 years old.

TripAdvisor Web Reviews
Based on 912reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Under new and bad management
Stevetravelsoften, Dallas, Texas
Fri Jan 20 08:39:35 EST 2017
I booked Sugar Bay Resort online and stayed there 1/11/17-1/15/17, I paid $399 per night. The property was in disrepair with one pool closed/under construction. Broken glass on doors, bad customer service and staff are not trusted enough to take cash for drinks. I spoke to the manager on duty (Chris) who moved me and my quest to a "better" room. I explained the property was dilapidated and wasn't worth $200 per night. He promised to check with the GM and likely would provide a discount. At checkout he still didn't have word from his GM and promised to call or email me with some type of resolution. I have waited a week and sent an email to Sugar Bay with no response. Additionally, when back home I noticed several pills missing from my medicine bottle. The staff here can not be trusted. Its overpriced and not safe in my opinion.

Paradise for a 2nd. time !
dshearer2017, Oneonta, New York
Wed Jan 18 13:27:26 EST 2017
My wife and I honeymooned at Sugar Bay in 1992 when it first opened. It was amazing then and even more so now, (like my wife). It sits on the west end of the island with beautiful views of St. John and the BVI. Make sure you book an Ocean View room, you will not regret it. The main entrance has been recently remodeled and is stunning. The pool, beach, fitness center and spa are all located below the Resort, and are accessible by a fun walk down 103 stairs. Across a walk over bridge which the best place for a photo of the pool,beach and ocean in the background. If the stairs are too much the Resort offers rides anytime of day. Our rooms were clean, large, and had two separate bathroom areas.One with a large double sink and the second large area with spacious shower, sink and toilet. The view from the balcony...like I said, get the ocean view, it is breathtaking. We took a family of 5 and purchased the all inclusive plan. Best decision I ever made. You get a small wristband at check-in marked A.I.P. This is also your room key. Very handy to not have to search or worry about myself or the kids losing it, it is always with each of our 5 guests. This A.I.P. bracelet allows you your meals, drinks, towels at the beach, snorkeling gear without having to worry carrying cash or credit cards. My kids (all 18 and over,but still kids to me) could eat, and get drinks literally anytime of day from 7:30am to 11pm. They even got food at one bar after 11:30pm. With 6 different restrauants you can chose from buffet to fine dining,burger and fries,sushi,italian, omelet station every morning and loads of fresh fruit. Not every restaurant is available each day, they rotate, so check your daily itinerary provided by Resort. Now to my favorite part...the staff. You will find for the most part the people of St. Thomas are very friendly. If you are from a major metro area back in the states, leave your attitude at home. The lifestyle here is easy going as it should be, treat people with respect and they will return it. The staff at Sugar Bay was amazing, from the grounds keepers and maintenance staff, housekeeping, bartenders, waitress's, reservation agents and front desk, all first class. One afternoon I was walking the grounds by myself and made my way up to the white gazebo on the deck overlooking the ocean.(Best view from the Resort) There was one gentleman up there by himself as well. I was enjoying the view for a few minutes when he ask me "are you enjoying your stay". I replied " Hard not to when you are in paradise." He agreed. He asked me if it was my first time at Sugar Bay and I said "no" and then told him my wife and were here 24 years ago for our honeymoon. He told me he was Ramon Perez, chief engineer for the Resort. We exchanged pleasantries about the weather and the island and as he left he asked me my room number. Odd request I thought but i told him our room number. The next evening when we returned from deep sea fishing there was a bottle of champagne and chocolate covered strawberries in our room and a plate of chocolate covered strawberries in my kids room with a note welcoming my wife and I back to Sugar Bay. I had only told the story of the honeymoon to two staff members at Sugar Bay. Once to Ramon and once to Chriss Cornish, my reservation agent. Went to the front desk with the note to see if anyone there recognized the handwriting. No luck. The next morning at breakfast I see this well dressed man speaking to the staff at a table, and they were laughing and enjoying themselves. I inquired as to whom this man was, and I was told he was the GM Ronald Maidens. After breakfast I approached him to see if he could tell me who had given us this wonderful gift. As I started to introduce myself he stopped me mid-sentence." Mr Shearer, how is your stay with us going ? " . "Very well I said, and if you know who I am than you may know who sent us the champagne." With a big smile he said "Ramon". We spoke for awhile and he gave me his card and invited us back. I accepted and said it would not take another 24 years ! This is why I love this place, it is the people. You can book anywhere, but if you are not taken care of it is simply just another hotel. Special thanks to Chriss Cornish, Michelle C. at the front desk, Ramon Perez, and Ronald Maidens. We will be back.

Good spot, liked the all inclusive option...
JLobel, Peabody, Massachusetts
Wed Jan 18 09:15:40 EST 2017
While sugar bay resort is not a 5 star place, we certainly had an awesome time while we were staying there! We have traveled all over the caribbean and feel like it is give and take for each and every place we go... the staff here was so friendly and accommodating and you could see every day they were in the process of making small updates there as they are now under new mgt. we loved the all inclusive plan even tho we were out and about most days, it still pays for its self with breakfast every morning, drinks, and dinners if we didnt want to go to red hook. The location of sugar bay is great too! So close for taxis to magans bay, coki beach, downtown red hook the ferry to st john and BVI and a bunch of other good beach spots in st thomas! So, while this isnt the fanciest place we have stayed for the money we spent comparatively in other countries we have been to, the food was good, the room was clean and comfortable, the drinks were made to order and everyone was kind and helpful AND we kept our hard earned money in "americas paradise" which was nice! I would go back here and bring our friends next time to do some more beach hoping and exploring of the area! Its beautiful!

Enjoyable even the 3rd time!!
Nicole S,
Wed Jan 18 08:02:45 EST 2017
I needed to "run away from home" and escape from being an adult for a few days and I found myself here. The staff was delightful, the food pretty good, and the drinks...DELISH!!! I enjoyed it SO much, I've been back two more times! It's convenient to Sapphire Bay Resort, where you can catch a sail boat/snorkeling excursion for the day, and not too far from the most amazing beach...Magens Bay. Oh, and my room? Not too shabby! Bed was cozy -- KILLER VIEW :) My balcony seemed to hang right over the turquoise water. I have to stop here...I need to go and book my next stay!!! See you all soon!!!

Very nice resort
Steve I,
Tue Jan 17 13:30:32 EST 2017
My husband and I stayed at the Sugar Bay Resort to celebrate our 35th wedding anniversary. Our partial ocean view room was amazing as it was very large with a nice sitting area and very large bathroom. As well it had a nice balcony with a great view and chairs. The pool area and lunch restaurants are down about 100 steps or you can the resort shuttle. The pool and beach were very nice. The food was excellent and they have many choices. I would recommend the all inclusive option!! We used the local gypsy taxis which are how the locals travel around the island and they only cost $1.00 or $2.00 per person. You catch these at the bottom of the resort on the side of the street. We took a local taxi to take a tour of the island which was very informative. If you are going to purchase jewelry downtown I would recommend Imperial Jewelry. We also took the Red Hook Ferry over to St John in which we took a tour of the island (ask the taxi drivers when you get off the ferry)!



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