St. Thomas

Sugar Bay Resort & Spa


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Located on the east side of St. Thomas, the Sugar Bay Resort & Spa sits on opulent tropical greenery, overlooking marvelous white sand. Nine miles from the airport, this hotel is set atop a lush hillside, offering luxurious water views and a tranquil atmosphere of romantic seclusion.

Enjoy relaxation at the beach, endless watersports, and island recreation. On-site resort activities range from lounging poolside at any of the three pools, to included non-motorized watersports. For vacationers looking to stay active, Sugar Bay offers four complimentary tennis courts and a fitness center located within the spa, with state-of-the-art equipment, free weights, and fitness classes. Renowned Mahogany Golf Course is nearby.

The resort offers six restaurants including fine dining options and poolside venues. Guests can explore different cuisines located in the main resort building as well as poolside. Your all-inclusive (optional) stay includes unlimited house brand cocktails, domestic beer, and wines by the glass. There are four bars including the swim-up bar and Ocean Club nightclub.

Sugar Bay Resort & Spa's unparalleled expansive resort, bay, and ocean views await you in spacious rooms, reflecting modern-day conveniences as well as the beauty and tranquility of the Caribbean. Boasting of Balinese-style furnishing, furnished balconies, marble floors, and spacious bathrooms, Sugar Bay's accommodations are charming and comfortable.


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HOTEL LOCATION
Overlooking the waters of Smith Bay, this property is located on the East End of St. Thomas, only 8 miles away from downtown.Sugar Bay St. Thomas is a scenic 30 minute drive from the St. Thomas International Airport
Address: 6500 ESTATE SMITH BAY
ST. THOMAS


VI
Local Phone: 340-777-7100
Toll Free Phone: 1-800-927-7100
Fax: 340-775-7330
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Shopping Mall Nearby (1/2 mile)
Pools
Number of Pools: 3
Outdoor Pools: 3     
The property has three interconnecting freshwater pools, a unique waterpark with a waterfall, a suspended bridge, a jacuzzi and a romantic grotto.
Golf: NEARBY
Mahogany Run Golf Course - 20 minutes away
Mahogany Run's 18 Championship Holes, including the famous Devil's Triangle, were designed by George and Tom Fazio with a challenge in mind. One of the most picturesque courses in the entire world.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: included
Raquet Rental Fees: included
Water Sports on Site
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Volleyball
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
This resort is set atop a lush hillside, Sugar Bay Resort & Spa offers luxurious waterview guest rooms and a tranquil atmosphere of romantic seclusion. This unique resort features a Polynesian inspiration, with a total of 294 air-conditioned rooms. This resort features three interconnecting pools, tennis courts, a basketball court, a 10,000 square-foot spa, a modern fitness center, an amphitheater, and much more. Beach: The secluded beach features white sands and stunningly blue waters, perfect for snorkeling. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 300
Year Opened: 1992 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
No pets allowed.
ROOM TYPES
MOUNTAIN VIEW EP
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with mountain and garden views. European Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON KING SUITE OCEAN EP
Suite includes one king bed, a separate living room, and a spacious balcony with beautiful ocean views. European Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARTIAL WATER VIEW AI
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with partial ocean view. All Inclusive Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN VIEW AI
Premium suite includes a bedroom with two double beds, and a spacious balcony with panoramic views of the Caribbean, St. John, and the British Virgin Islands. All Inclusive Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM HONEYMOON OCEAN EP
Premium suite includes a bedroom with one king bed, a separate living room, and a spacious balcony with breathtaking panoramic views of the Caribbean, St. John, and the British Virgin Islands. European Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY SUITE OCEAN DOUBLE EP
Family suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with beautiful ocean views. European Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW AI
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with beautiful ocean views. All Inclusive Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARTIAL WATER VIEW EP
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with partial ocean view. European Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN VIEW EP
Premium suite includes a bedroom with two double beds and a spacious balcony with pa noramic views of the Caribbean, St. John, and the British Virgin Islands. European Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MOUNTAIN VIEW AI
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with mountain and garden views. All-Inclusive Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW EP
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with beautiful ocean views. European Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON KING SUITE OCEAN AI
Suite includes one king bed, a separate living room, and a spacious balcony with beautiful ocean views. All Inclusive Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM HONEYMOON OCEAN AI
Premium suite includes a bedroom with one king bed, a separate living room, and a spacious balcony with breathtaking panoramic views of the Caribbean, St. John, and the British Virgin Islands. All Inclusive Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY SUITE OCEAN DOUBLE AI
Family suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with beautiful ocean views. All Inclusive Plan.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Sugar Bay Resort & Spa features 2 meal plan options:
No Meals
All Meals, Drinks & Tips-Optional All-Inclusive Plan
There are 6 Restaurants at Sugar Bay Resort & Spa:
Pimentos - Jerk-style Caribbean favorites served daily for lunch and dinner. Located by the pool.
Ristorante Baci - Italian cuisine served nightly. Located by the pool.
The Ocean Club - Gourmet pizzas and black board sandwich favorites served from noon to midnight. Located in the main building. Also features nightly entertainment and signature cocktails.
The Mangrove Café - Brunch and themed dinner buffet daily. Located by the pool.
Manor House - Breakfast and Mediterranean-Caribbean Fusion restaurant. Located in the main building.
Turtle Rock Sports Bar & Grill - American grilled favorites and cocktails served in a sports bar ambience.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Beachside games, group sports, snorkel tours, fitness activities, kayaking, mini-golf course park, beach volleyball, yoga, basketball, table tennis.
Nightly Activities & Entertainment:
Nightly entertainment,an amphitheater which features a movie every night, and more.
CHILDREN'S PROGRAMS
There is a Kids Klub for children ages 4-12 years old, and activities include: games,videos, arts and crafts, movies, face painting.
Applicable Ages: 4 to 12 years old.




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TripAdvisor Traveller Reviews
Honeymooners
,
Sat Sep 24 11:00:41 EDT 2016
I am so happy I choose Sugar Bay for us to stay at for our honeymoon/birthday. The staff there made us feel right at home from the time we arrived until the day we left. Our scenery from our room was amazing, our room was very nice and clean. The restaurants were great buffet style. I like the fact that I had choices, so one evening we did sushi, another evening we did Italian, and another evening we had American style; not to mention the grill down by the pool area was open during lunch time. We can't wait to go back again. Thank you Sugar Bay Staff for your awesome services!!! The Honeymooners 2016 More>

My best friends wedding
Renee H,
Sat Sep 24 06:38:37 EDT 2016
After reading all of the reviews I was a little nervous before arriving. We were pleasantly surprised. The staff at the front desk were very nice and accommodating. J'wanni, Austin and Jennifer Wilson got us checked in even upgrading us to an ocean view room. Any questions we had they were happy help. The staff at the Manor House restaurant were friendly Kish at the omelet station can make a dam good omelet and his friendly disposition starts your morning off right. breakfast food was good and no complaints. Clarabell at the pool bar is a super sweet lady remembered us every day and always had a smile on her face. The food by the pool was great also. The hibachi restaurant staff were also friendly and accommodating spirit. The cook put on a great show could not have had a better experience. One morning while eating breakfast we were even greeted by the chef and asked how everything was. We could not have been happier. Our rooms were clean the beach and pool area was clean. The wildlife that lives at the resort gave it the island feel. Overall I would recommend staying here and am planning on returning again. Marcus at the front was also a sweetheart and made sure our bags were safe until we left. There was some wifi glitches but they seemed to be doing all they could repair them quickly and kudos to the resort for running off the grid and on their own power. There was only 2 occasions that power was lost and they were maybe 20 mis max so people need to quit complaining about the small stuff and enjoy the beauty that surrounds them. If you give a staff member a smile they are friendly and helpful. Sunshine at the restaurant by the pool was also a ray of sunshine while waiting on you. I hope to get back to see all the wonderful staff and beautiful views soon. Don't let the negative nellies keep you from booking this resort. Our experience was above all a dream week!! More>

No water-no wifi--- and sometimes no POWER- yes the power keeps going off
Heather M,
Mon Sep 19 15:03:40 EDT 2016
Bought out by DREAMS and now Sugar Bay is a nightmare- no water in gym bathroom- no wifi at all- power God in and out- no ice machines- 9/19/2016 Only a Bad Dream-- the Beach towels are bath towels and the shampoo are covered by printer labels to cover over Dreams - More>

Wouldn't recommend for a honeymoon
Sparta91016, Norwalk, Ohio
Mon Sep 19 01:39:41 EDT 2016
I was so excited to be spending our honeymoon at this resort & was so disappointed when there was nothing in the room waiting for us...no champagne, not even a rose pedal...nothing...just felt like another vacation. The very nice & awesome bartender David went out of his way to make sure we were treated amazing the rest of the stay, the hotel pool is beautiful but that's all I really have to say positive about this resort. The wifi sucked & didn't work..the phones in the room didn't work so don't expect to get anything brought to you, you need to get it yourself...then we had someone knock on our door after 3 days saying it was supposed to be their room & it wasn't, again something you should never have to deal with...I felt I was doing all the work especially when I had to go search for towels when there was not even ONE left in our room after it was cleaned. This should never be this way when you are on vacation, especially your honeymoon. The bars don't open till 10:30am at the earliest so don't expect to get any type of drink till then...the coffee pot had mold in it so we couldn't even drink coffee in our room because that is just disgusting....Shout out to Kish, Naz, & David....you all made us feel special & we appreciate that. More>

Vacation
,
Thu Sep 15 15:06:49 EDT 2016
Horrible customer service. The staff treats you like you are an inconvenience to them if you make any requests. I fell on the steps to the pool and my son went to get help. No one came to help. I sprained my ankle, wrist and fractured my arm. Finally made it to my room and called the front desk to report the accident. After explaining what happened and told her of my injuries, she just said OK. I said that's it? She said she didn't know what she was suppose to do. I then asked if someone could bring me ice for my injuries and she asked me if I could walk up to the front desk and get the ice. ! Really? I said no because I can't walk my ankle is swollen. The bellman finally brought ice in a big bag about an hour later. I wobbled up to the front desk to report the accident and she once again said she knew nothing about it or what to do. Asked her if there was someone there who could take the report. She said I don't know. I asked if they had any ziplock baggies so I could put ice in then to put on my injuries. She said she didn't have any. I asked if the kitchen staff had any. She told me to go ask them. Really? I called the manager the next morning and deported it. Finally security came and took an accident report. The security staff called someone to get me ice immediately as my ankle was so swollen. Also requested for the golf cart to come pick us up to check out so I would not have to walk. Never got ice and golf cart did not come pick us up. I had to walk up the hill with all my luggage. My travel agent has called and sent emails to the GM and managers and has not received any response. I called and left a message for the manager to call me back. No response. Will never go back to St Thomas or any Sugar Bay Resorts anywhere. More>



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