St. Thomas

Sugar Bay Resort & Spa


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Located on the east side of St. Thomas, the Sugar Bay Resort & Spa sits on opulent tropical greenery, overlooking marvelous white sand. Nine miles from the airport, this hotel is set atop a lush hillside, offering luxurious water views and a tranquil atmosphere of romantic seclusion.

Enjoy relaxation at the beach, endless watersports, and island recreation. On-site resort activities range from lounging poolside at any of the three pools, to included non-motorized watersports. For vacationers looking to stay active, Sugar Bay offers four complimentary tennis courts and a fitness center located within the spa, with state-of-the-art equipment, free weights, and fitness classes. Renowned Mahogany Golf Course is nearby.

The resort offers six restaurants including fine dining options and poolside venues. Guests can explore different cuisines located in the main resort building as well as poolside. Your all-inclusive (optional) stay includes unlimited house brand cocktails, domestic beer, and wines by the glass. There are four bars including the swim-up bar and Ocean Club nightclub.

Sugar Bay Resort & Spa's unparalleled expansive resort, bay, and ocean views await you in spacious rooms, reflecting modern-day conveniences as well as the beauty and tranquility of the Caribbean. Boasting of Balinese-style furnishing, furnished balconies, marble floors, and spacious bathrooms, Sugar Bay's accommodations are charming and comfortable.


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HOTEL LOCATION
Overlooking the waters of Smith Bay, this property is located on the East End of St. Thomas, only 8 miles away from downtown.Sugar Bay St. Thomas is a scenic 30 minute drive from the St. Thomas International Airport
Address: 6500 ESTATE SMITH BAY
ST. THOMAS


VI
Local Phone: 340-777-7100
Toll Free Phone: 1-800-927-7100
Fax: 340-775-7330
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Shopping Mall Nearby (1/2 mile)
Pools
Number of Pools: 3
Outdoor Pools: 3     
The property has three interconnecting freshwater pools, a unique waterpark with a waterfall, a suspended bridge, a jacuzzi and a romantic grotto.
Golf: NEARBY
Mahogany Run Golf Course - 20 minutes away
Mahogany Run's 18 Championship Holes, including the famous Devil's Triangle, were designed by George and Tom Fazio with a challenge in mind. One of the most picturesque courses in the entire world.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: included
Raquet Rental Fees: included
Water Sports on Site
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Volleyball
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
This resort is set atop a lush hillside, Sugar Bay Resort & Spa offers luxurious waterview guest rooms and a tranquil atmosphere of romantic seclusion. This unique resort features a Polynesian inspiration, with a total of 294 air-conditioned rooms. This resort features three interconnecting pools, tennis courts, a basketball court, a 10,000 square-foot spa, a modern fitness center, an amphitheater, and much more. Beach: The secluded beach features white sands and stunningly blue waters, perfect for snorkeling. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 300
Year Opened: 1992 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
No pets allowed.
ROOM TYPES
OCEAN VIEW AI
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with beautiful ocean views. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARTIAL WATER VIEW EP
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with partial ocean view. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN VIEW EP
Premium suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with panoramic views of the Caribbean, St. John, and the British Virgin Islands. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MOUNTAIN VIEW AI
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with mountain and garden views. All-Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW EP
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with beautiful ocean views. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON KING SUITE OCEAN AI
Suite includes one king bed, a separate living room, and a spacious balcony with beautiful ocean views. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM HONEYMOON OCEAN AI
Premium suite includes a bedroom with one king bed, a separate living room, and a spacious balcony with breathtaking panoramic views of the Caribbean, St. John, and the British Virgin Islands. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY SUITE OCEAN DOUBLE AI
Family suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with beautiful ocean views. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MOUNTAIN VIEW EP
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with mountain and garden views. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON KING SUITE OCEAN EP
Suite includes one king bed, a separate living room, and a spacious balcony with beautiful ocean views. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARTIAL WATER VIEW AI
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with partial ocean view. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN VIEW AI
Premium suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with panoramic views of the Caribbean, St. John, and the British Virgin Islands. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM HONEYMOON OCEAN EP
Premium suite includes a bedroom with one king bed, a separate living room, and a spacious balcony with breathtaking panoramic views of the Caribbean, St. John, and the British Virgin Islands. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY SUITE OCEAN DOUBLE EP
Family suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with beautiful ocean views. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Sugar Bay Resort & Spa features 2 meal plan options:
No Meals
All Meals, Drinks & Tips-Optional All-Inclusive Plan
There are 6 Restaurants at Sugar Bay Resort & Spa:
Manor House - Breakfast and Mediterranean-Caribbean Fusion restaurant. Located in the main building.
Turtle Rock Sports Bar & Grill - American grilled favorites and cocktails served in a sports bar ambience.
Pimentos - Jerk-style Caribbean favorites served daily for lunch and dinner. Located by the pool.
Ristorante Baci - Italian cuisine served nightly. Located by the pool.
The Ocean Club - Gourmet pizzas and black board sandwich favorites served from noon to midnight. Located in the main building. Also features nightly entertainment and signature cocktails.
The Mangrove Café - Brunch and themed dinner buffet daily. Located by the pool.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Beachside games, group sports, snorkel tours, fitness activities, kayaking, mini-golf course park, beach volleyball, yoga, basketball, table tennis.
Nightly Activities & Entertainment:
Nightly entertainment,an amphitheater which features a movie every night, and more.
CHILDREN'S PROGRAMS
There is a Kids Klub for children ages 4-12 years old, and activities include: games,videos, arts and crafts, movies, face painting.
Applicable Ages: 4 to 12 years old.




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TripAdvisor Web Reviews
Based on 739 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Not terrible
David C, St. Petersburg, Florida
Tue Aug 23 13:59:24 EDT 2016
The location is pretty convenient. You can tell that the place cuts corners. When you first walk in it looks really nice. After a couple of days you realize there's a lot of masking. The rooms are nice and the people were fairly nice as well. It's a good place. Not great. More>

The most amazing views!
sofia2786, New York City, New York
Mon Aug 22 17:30:21 EDT 2016
Seriously one of my favorite vacations yet! There's not much to do in this resort as far as nightlife. They do have plenty of water activities for free and it is one of only two hotels that offer the all inclusive. The rooms are very nice the views are breathtaking and the staff is very nice and helpful. With that being said this resort has a beach with beautiful clear water but it is a manmade beach, very small and very rocky which We didn't mind because our purpose was to enjoy both the resort and the island. Rent a car and tour this island is just the most amazing place. The beaches have white sand the water is warm and there's nothing that can beat what you get here for what you're paying. More>

Breath Taking Views! Great bang for you buck!
mommyoffour579, Brockton, Massachusetts
Sat Aug 20 13:00:01 EDT 2016
My husband and I decided to book our 10 year wedding anniversary last minute. After reading a few of the reviews, I was somewhat hesitant to book at Sugar Bay. However, the price and location was right so I did.Let me tell you it was the right decision to make! We were promptly greeted checking in with rum punch! The woman checking us in was very friendly! We stayed in an Ocean View room on the 6th floor. It was amazing!!!! Breath taking views surround this hotel (Only negative was the view of the low rise roof from our balcony with very loud birds around 6am).The room was clean and updated. The staff was pleasant and very hospitable. The grounds are well kept. The pool area is down several steps or you can take a shuttle down (we never did, walking is fine) and it is awesome. Clean and well kept. The swim up bar is perfect! You could sit there all day long! The bartenders were always friendly and quick service! I recommend a Miami-Vice or Painkiller to drink! The beach is small, but its all you need! The beach is rocky, but if you walk all the way to the left side it is not and you can walk right in. Again the views are amazing and the water is turquoise blue! FYI we did see a barracuda in the water and you have to be careful of the sea urchins. The food is very good. We ate at the buffet for breakfast every morning and it was great! Lunch is served down by the pool. There is a grill and buffet, both very good. Dinner is served at three locations. The buffet, Italian, and hibachi steak house. We LOVED the hibachi!!! YUMMY!!! The only negative is we could have used a snack place that was open in-between lunch and dinner or after dinner hours! We loved the location of Sugar Bay! Near Red Hook and ferry to St John! Both must do's while your there! We loved our stay here! Wish we booked longer! Next Time!!! More>

Great beachfront views, Bad customer service
justinfricks, Atlanta, Georgia
Thu Aug 18 17:44:56 EDT 2016
My wife and I visited Sugar Bay August 13-18. I can say that the ocean views of the property are breath taking. That is the only reason I give this resort 3 out of 5. We paid for an ocean view room. When we arrived at our room a huge palm tree obstructed our view of the ocean. I went down to the office to ask for an actual ocean view room. They told me to come back in a few hours that things were busy. I came back down and they told me they would upgrade us to a premium room but I would have to wait until the next day. The room was good but we couldn't unpack for a day, and we wasted half our day trying to get the room we paid for. When I came back the next day no one seemed to have any knowledge of the promise that was made to us. I took about an hour to explain our situation and get the right room. Half the elevators did not word while we where there which added lots of extra walking. Let me stress this point! IF YOU DO NOT GET THE ALL INCLUSIVE OPTION THEY WILL TREAT YOU LIKE YOU ARE LESS THAN! We went to eat at the pool grill. The lady that took our order said nothing about how to pay or what we needed to do to pay. We sat down near the bar and a waitress eyed my wife and I the whole time we ate. By the way that food at that place were frozen burger patties that looked like they came from walmart they charge 14 dollars for. When we got up to look for a place to take our dirty dishes the waitress approached us and asked "Excuse me, but are you all inclusive"? In a very rude tone. "No" we said. "I'm going to ask you to pay for your food then". She framed it as if we were trying to steal from them. The food on the whole is pretty bad. The dinner buffet and hibachi are good if you have all inclusive but $50 a pop if your not. All in all I could only recommend this resort if you plan to drink a lot to get your money for the all inclusive which is $105 per person. So plan to add at least $1000 dollars if your staying with your family. The buss boys were very nice and very cordial. The GM actually let me use brand new smart snorkel to make up for a mishap with renting them. Again the beach and views are excellent, one of the best on the island I think but the customer service is the worst I have experienced at any hotel I have been to. More>

Potential room for growth but...
Katherine C, Long Island, New York, United States
Wed Aug 17 22:44:56 EDT 2016
Went into this places with high hopes for my family to enjoy a great Caribbean experience. Overall this resort needs some work, the 100 step journey may be nice for some for picture taking but can take a toll on older folks! The food at the restaurants was overall okay but there was an instance at the restaurant near the main pool where the food came back room temperature and had to be sent back, so disappointing after a long wait! The spa at the resort was nice and enjoyed the mini golf, there are also tennis courts on property. There was a lively activities staff which tried their best to get you to dance. I expected more from the beach as you are ideally in front of pristine beaches but that is not the case here, you'll find that after a ferry ride to St. John. Now that is a beautiful island with beautiful beaches at the parks. I highly recommend you take that day tour. As far as St. Thomas itself, I appreciated the downtown tax-free Tiffany's where a lovely gal helped me and in front of the Cruise ship dock where I had the most perfect homemade coconut ice cream. Aside from those pluses, I didn't find too many friendly people as I had hoped. A lot of the island is kind of run down as far as roads, there needs to be more progress for it to thrive when there is so much potential. More>



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