St. Thomas

Sugar Bay Resort & Spa


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Located on the east side of St. Thomas, the Sugar Bay Resort & Spa sits on opulent tropical greenery, overlooking marvelous white sand. Nine miles from the airport, this hotel is set atop a lush hillside, offering luxurious water views and a tranquil atmosphere of romantic seclusion.

Enjoy relaxation at the beach, endless watersports, and island recreation. On-site resort activities range from lounging poolside at any of the three pools, to included non-motorized watersports. For vacationers looking to stay active, Sugar Bay offers four complimentary tennis courts and a fitness center located within the spa, with state-of-the-art equipment, free weights, and fitness classes. Renowned Mahogany Golf Course is nearby.

The resort offers six restaurants including fine dining options and poolside venues. Guests can explore different cuisines located in the main resort building as well as poolside. Your all-inclusive (optional) stay includes unlimited house brand cocktails, domestic beer, and wines by the glass. There are four bars including the swim-up bar and Ocean Club nightclub.

Sugar Bay Resort & Spa's unparalleled expansive resort, bay, and ocean views await you in spacious rooms, reflecting modern-day conveniences as well as the beauty and tranquility of the Caribbean. Boasting of Balinese-style furnishing, furnished balconies, marble floors, and spacious bathrooms, Sugar Bay's accommodations are charming and comfortable.


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HOTEL LOCATION
Overlooking the waters of Smith Bay, this property is located on the East End of St. Thomas, only 8 miles away from downtown.Sugar Bay St. Thomas is a scenic 30 minute drive from the St. Thomas International Airport
Address: 6500 ESTATE SMITH BAY
ST. THOMAS


VI
Local Phone: 340-777-7100
Toll Free Phone: 1-800-927-7100
Fax: 340-775-7330
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Shopping Mall Nearby (1/2 mile)
Pools
Number of Pools: 3
Outdoor Pools: 3     
The property has three interconnecting freshwater pools, a unique waterpark with a waterfall, a suspended bridge, a jacuzzi and a romantic grotto.
Golf: NEARBY
Mahogany Run Golf Course - 20 minutes away
Mahogany Run's 18 Championship Holes, including the famous Devil's Triangle, were designed by George and Tom Fazio with a challenge in mind. One of the most picturesque courses in the entire world.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: included
Raquet Rental Fees: included
Water Sports on Site
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Volleyball
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
This resort is set atop a lush hillside, Sugar Bay Resort & Spa offers luxurious waterview guest rooms and a tranquil atmosphere of romantic seclusion. This unique resort features a Polynesian inspiration, with a total of 294 air-conditioned rooms. This resort features three interconnecting pools, tennis courts, a basketball court, a 10,000 square-foot spa, a modern fitness center, an amphitheater, and much more. Beach: The secluded beach features white sands and stunningly blue waters, perfect for snorkeling. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 300
Year Opened: 1992 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
No pets allowed.
ROOM TYPES
FAMILY SUITE OCEAN DOUBLE AI
Suite offers a spacious balcony with views of the ocean, and a separate bedroom featuring two double beds, living room with a flat screen. Rooms are 800 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MOUNTAIN VIEW EP
Rooms offer a spacious balcony with views of the tropical gardens and pathways, a king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON KING SUITE OCEAN EP
Suite offers a spacious balcony with views of the ocean, and a separate bedroom featuring two double beds, and living room with a flat screen. Rooms are 800 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARTIAL WATER VIEW AI
rooms offer a spacious balcony with a limited view of the ocean from the balcony, king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN VIEW AI
rooms offer a spacious balcony with sweeping panoramic ocean views of the Caribbean Sea, St. John and the British Virgin Islands, king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM HONEYMOON OCEAN EP
Suite offer a spacious balcony with breathtaking panoramic ocean views of the Caribbean Sea, St. John and the British Virgin Islands, and a separate bedroom featuring a king size bed, living room with a flat screen. Rooms are 800 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY SUITE OCEAN DOUBLE EP
Suite offers a spacious balcony with views of the ocean, and a separate bedroom featuring two double beds, living room with a flat screen. Rooms are 800 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW AI
rooms offer a spacious balcony with a view of the ocean, king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN HONEYMOON STE EP
Spacious balcony with view of the ocean from the balcony and also overlooks two frontbuildings. Rooms are 475 square feet.
Other Amenities -
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARTIAL WATER VIEW EP
Rooms offer a spacious balcony with a limited view of the ocean from the balcony, king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN VIEW EP
Rooms offer a spacious balcony with sweeping panoramic ocean views of the Caribbean Sea, St. John and the British Virgin Islands, king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MOUNTAIN VIEW AI
Rooms offer a spacious balcony with views of the tropical gardens and pathways, a king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW EP
Rooms offer a spacious balcony with a view of the ocean, king or two double beds. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON KING SUITE OCEAN AI
Suite offers a spacious balcony with views of the ocean, and a separate bedroom featuring two double beds, and living room with a flat screen. Rooms are 800 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW KING SUITE EP
Spacious balcony with view of the ocean from the balcony and also overlooks two frontbuildings. Rooms are 475 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM HONEYMOON OCEAN AI
Suite offer a spacious balcony with breathtaking panoramic ocean views of the Caribbean Sea, St. John and the British Virgin Islands, and a separate bedroom featuring a king size bed, living room with a flat screen. Rooms are 800 square feet.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Sugar Bay Resort & Spa features 2 meal plan options:
No Meals
All Meals, Drinks & Tips-Optional All-Inclusive Plan
There are 5 Restaurants at Sugar Bay Resort & Spa:
Manor House - Breakfast and Mediterranean-Caribbean Fusion restaurant. Located in the main building.
Pimentos - Jerk-style Caribbean favorites served daily for lunch and dinner. Located by the pool.
Ristorante Baci - Italian cuisine served nightly. Located by the pool.
Shima - Asian culinary experience with sushi and Teppanyaki tables.
The Mangrove Caf - Brunch and themed dinner buffet daily. Located by the pool.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Beachside games, group sports, snorkel tours, fitness activities, kayaking, mini-golf course park, beach volleyball, yoga, basketball, table tennis.
Nightly Activities & Entertainment:
Nightly entertainment,an amphitheater which features a movie every night, and more.
CHILDREN'S PROGRAMS
There is a Kids Klub for children ages 4-12 years old, and activities include: games,videos, arts and crafts, movies, face painting.
Applicable Ages: 4 to 12 years old.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
27 Recommend
27 past Apple Vacationers would recommend Sugar Bay Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 1108reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Average All-Inclusive
ddc4ua, Wilmington, North Carolina
Sun May 28 12:04:40 EDT 2017
Went to this resort for my birthday last month. The room was nice and bed was very comfortable. We paid for an upgraded view and the view from the balcony was very nice. Beach was great---it was small, but not crowded at all. We didn't have to worry about finding a good seat at the pools or on the beaches. The food was good for the most part, but as with most all-inclusive resorts, by the 4-5th nights, we were ready for a change. Think the thing that would have really changed the atmosphere here is the tipping. I certainly don't mind and want to tip. But it seemed to be a constant focus here trying to ensure that we had change to tip (and were even denied getting change once from the front desk). Would have rather paid extra and gratuity was included or like on a cruise, tip at the end. That one thing may seem small, but it felt like a big deal. Nothing about this resort will blow your socks off, but it was a nice place and there were some really good employees there that made it fun and balanced out those that made you feel you were inconveniencing them for service. 3 or 4 out of 5 is probably a fair rating for our experience.

Great for Conferences
Maribel H,
Sun May 28 06:31:32 EDT 2017
From day 1 (5/17) til the last day (today 5/28) The Caribbean Association of Fire Chiefs (CAFC) held its conference at this awesome Resort. Mr Miller and his staff have given us the utmost service, truly professional at its best. Santiago made sure all Conference rooms were ready to go, breakfast and breaks were on point, lunch was delicious every day. Mr Miller and Staff made sure our stay (guest rooms) were always refreshed, the view from our rooms were breathtaking, letting you know that we were in paradise. Safe, Secured, very private premises. We shall be back

Beautiful resort
margaret1102, Punta Gorda, Florida
Sat May 27 11:29:46 EDT 2017
We got bumped from American Airlines flight and were put up here for a night. Wow, that was a great bump! Spectacular views from our room, wonderful restaurant with a delicious buffet although a little pricey. An a la carte menu was available but my eyes strayed to the menu for the buffet and I could not resist. The room was spacious, with a super comfy bed and a balcony to sit out on. The beach is small with a beautiful sand beach but has water toys available and the pool area is lovely with waterfalls and childrens pool. Options of reasonable priced day trips on sailboats were available and if you stay at this hotel you should definitely go out on a trip. We just completed a 10 day charter on a sailboat and the surrounding scenery and water is spectacular. I would definitely go to this resort again. I believe they have a meals included option that might be worth looking in to. For the manager I would only add a couple of minor improvements: Having an option for a light coverlet would be appreciated. Half way through the night we got chilled from the air conditioning. Rather than have to get out of bed to adjust the temp, it would have been nice to just pull up a coverlet. Also the four chickens prowling below in the bushes of room 214 make a hell of a racket at 4am onwards. I know this is the islands and fairly typical but if they could be re-directed to another island, the guests of Sugar Bay would benefit lol.

Interesting Vacation!
mpt12, VA
Fri May 26 12:14:08 EDT 2017
We just got back from a week at Sugar Bay Resort. We travel quite a bit and this trip officially goes down as our worst vacation ever! The Positives: We were greeted right away from the bellhop who took our luggage and showed us where check in was. Check in was great. The person working with us was very nice and helpful. Breakfast was very good. The Italian restaurant was delicious. Negatives: NO internet service whatsoever in our room. We complained twice to the front desk who said that they would have someone check into it. Never a follow up! To get the internet, we had to go to the lobby. Even at the pool, the internet did not work. Room service was awful. Three times, we had to ask for towels for the room. One day, we got back around 4 and the room had still not been made up. It seems that when they do make up the rooms, the towel service is not done at the same time. Mosquitos were everywhere around the pool area and the restaurant there. Tuesday night is their prime rib night, which I was totally looking forward to. Whatever they served was not prime rib, but rather a tough looking steak. The music they played around the pool area as well as in the lobby bar was usually rap music. There was NOTHING to do after dinner. The elevator was broken for three days and still was not is service when we left. As a disclaimer, my husband and I are in our 50's and very active. This place caters to the people in their 20's and 30's. There were not many people around our age or older. My two adult children have stayed at all inclusives for their honeymoons and our experience with Sugar Bay was nothing at all the same. They got the better deal. The reviews on Trip Advisor are about half good and half bad, but I just wanted to share my experience especially if you are in your 40's or older!

Baecation
cherieamber,
Thu May 25 11:41:09 EDT 2017
I had a absolute blast from check-in until checkout the food was delicious the room was clean the view was everything and we are already planning our return for this year!! 😍 so what does that tell you see you soon sugar bay!!



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