St. Thomas

Sugar Bay Resort & Spa


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Located on the east side of St. Thomas, the Sugar Bay Resort & Spa sits on opulent tropical greenery, overlooking marvelous white sand. Nine miles from the airport, this hotel is set atop a lush hillside, offering luxurious water views and a tranquil atmosphere of romantic seclusion.

Enjoy relaxation at the beach, endless watersports, and island recreation. On-site resort activities range from lounging poolside at any of the three pools, to included non-motorized watersports. For vacationers looking to stay active, Sugar Bay offers four complimentary tennis courts and a fitness center located within the spa, with state-of-the-art equipment, free weights, and fitness classes. Renowned Mahogany Golf Course is nearby.

The resort offers six restaurants including fine dining options and poolside venues. Guests can explore different cuisines located in the main resort building as well as poolside. Your all-inclusive (optional) stay includes unlimited house brand cocktails, domestic beer, and wines by the glass. There are four bars including the swim-up bar and Ocean Club nightclub.

Sugar Bay Resort & Spa's unparalleled expansive resort, bay, and ocean views await you in spacious rooms, reflecting modern-day conveniences as well as the beauty and tranquility of the Caribbean. Boasting of Balinese-style furnishing, furnished balconies, marble floors, and spacious bathrooms, Sugar Bay's accommodations are charming and comfortable.


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HOTEL LOCATION
Overlooking the waters of Smith Bay, this property is located on the East End of St. Thomas, only 8 miles away from downtown.Sugar Bay St. Thomas is a scenic 30 minute drive from the St. Thomas International Airport
Address: 6500 ESTATE SMITH BAY
ST. THOMAS


VI
Local Phone: 340-777-7100
Toll Free Phone: 1-800-927-7100
Fax: 340-775-7330
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Shopping Mall Nearby (1/2 mile)
Pools
Number of Pools: 3
Outdoor Pools: 3     
The property has three interconnecting freshwater pools, a unique waterpark with a waterfall, a suspended bridge, a jacuzzi and a romantic grotto.
Golf: NEARBY
Mahogany Run Golf Course - 20 minutes away
Mahogany Run's 18 Championship Holes, including the famous Devil's Triangle, were designed by George and Tom Fazio with a challenge in mind. One of the most picturesque courses in the entire world.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: included
Raquet Rental Fees: included
Water Sports on Site
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Volleyball
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
This resort is set atop a lush hillside, Sugar Bay Resort & Spa offers luxurious waterview guest rooms and a tranquil atmosphere of romantic seclusion. This unique resort features a Polynesian inspiration, with a total of 294 air-conditioned rooms. This resort features three interconnecting pools, tennis courts, a basketball court, a 10,000 square-foot spa, a modern fitness center, an amphitheater, and much more. Beach: The secluded beach features white sands and stunningly blue waters, perfect for snorkeling. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 300
Year Opened: 1992 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
No pets allowed.
ROOM TYPES
PARTIAL WATER VIEW EP
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with partial ocean view. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN VIEW EP
Premium suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with panoramic views of the Caribbean, St. John, and the British Virgin Islands. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MOUNTAIN VIEW AI
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with mountain and garden views. All-Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW EP
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with beautiful ocean views. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON KING SUITE OCEAN AI
Suite includes one king bed, a separate living room, and a spacious balcony with beautiful ocean views. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM HONEYMOON OCEAN AI
Premium suite includes a bedroom with one king bed, a separate living room, and a spacious balcony with breathtaking panoramic views of the Caribbean, St. John, and the British Virgin Islands. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY SUITE OCEAN DOUBLE AI
Family suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with beautiful ocean views. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MOUNTAIN VIEW EP
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with mountain and garden views. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON KING SUITE OCEAN EP
Suite includes one king bed, a separate living room, and a spacious balcony with beautiful ocean views. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARTIAL WATER VIEW AI
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with partial ocean view. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN VIEW AI
Premium suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with panoramic views of the Caribbean, St. John, and the British Virgin Islands. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM HONEYMOON OCEAN EP
Premium suite includes a bedroom with one king bed, a separate living room, and a spacious balcony with breathtaking panoramic views of the Caribbean, St. John, and the British Virgin Islands. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY SUITE OCEAN DOUBLE EP
Family suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with beautiful ocean views. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW AI
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with beautiful ocean views. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Sugar Bay Resort & Spa features 2 meal plan options:
No Meals
All Meals, Drinks & Tips-Optional All-Inclusive Plan
There are 6 Restaurants at Sugar Bay Resort & Spa:
Manor House - Breakfast and Mediterranean-Caribbean Fusion restaurant. Located in the main building.
Turtle Rock Sports Bar & Grill - American grilled favorites and cocktails served in a sports bar ambience.
Pimentos - Jerk-style Caribbean favorites served daily for lunch and dinner. Located by the pool.
Ristorante Baci - Italian cuisine served nightly. Located by the pool.
The Ocean Club - Gourmet pizzas and black board sandwich favorites served from noon to midnight. Located in the main building. Also features nightly entertainment and signature cocktails.
The Mangrove Café - Brunch and themed dinner buffet daily. Located by the pool.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Beachside games, group sports, snorkel tours, fitness activities, kayaking, mini-golf course park, beach volleyball, yoga, basketball, table tennis.
Nightly Activities & Entertainment:
Nightly entertainment,an amphitheater which features a movie every night, and more.
CHILDREN'S PROGRAMS
There is a Kids Klub for children ages 4-12 years old, and activities include: games,videos, arts and crafts, movies, face painting.
Applicable Ages: 4 to 12 years old.




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TripAdvisor Traveller Reviews
Paradise in the Virgin Islands
Cheryl J,
Thu Apr 28 14:37:34 EDT 2016
I was there for my daughter's wedding and everything was so nice! The staff was amazing and the general manager, his wife and son were awesome hosts and hostess. I enjoyed this trip so well I am definitely going back! If someone had a bad day you would never know it, family oriented vacation spot. Even though they just switched over from Dreams their were a few glitches but never the less we have the best time of our lives. I came with a party of 70. More>

Second time around was great!
Bill A,
Thu Apr 28 14:18:03 EDT 2016
We were here last year at this time and this time around was great. Last year was also great. The staff is wonderful, from Jewel at the front desk to Maurice taking us to our room we were treated special. The only hiccup was when we left. Apparently early mornings are not a favorite. Getting a taxi took unusually long,we waited more than 30 minutes. All in all Sugar Bay is really nice. The beach is small but never was crowded during our stay. We played group trivia one night in the bar and had a good time. We were there for a conference and the meeting rooms are nice but they do need to work on the wifi access, it is quite weak. The food was good,not outstanding but good. Nice selection for breakfast, especially the omelette bar. You should stay here. More>

Exceeded my Expectations!! Brides keep your wedding plans!!
LaKeisha M,
Tue Apr 26 11:14:09 EDT 2016
Let me start by saying that I had a wonderful time in St Thomas and at Sugar Bay Resort and Spa. The staff, management, wedding department and general manager were all wonderful and engaging. Initially, I did have my concerns since it was no longer a Dreams resort and there was a change in management. Starting with my concerns: 1) There were bugs in my room and the GM send housekeeping and an exterminator, after that, I didn't see anymore critters. 2) Next, they were switching over the phone lines on the resort so we couldn't use the phones in some of the rooms. I had to use my cell phone to call the front desk or walk there for any requests, extra towels, etc 3) Front desk should go over the resort with the guests, location of restaurants, pool, bars, etc and option to take the stairs, shuttle, etc. Provide an overview of the resort and map location of everything 4) No option for room service. Disappointing not being able to order food or get anything after the restaurants close at 10pm Despite those concerns, everything else was wonderful, the food was delicious and I had the BEST WEDDING EVER. My wedding coordinator Pam Smith was so nice and made me feel comfortable and assured that everything will be fine. They honored the Dreams contracts and did everything to go above and beyond. I had over 70 guests and they handled it flawlessly. The wedding, reception, food, communication, etc was great and I would not change anything. If we had a concern, they wanted to know about it so they can try to rectify the issue immediately or accommodate as appropriate. Also, our rooms were upgraded. Overall, this is still is great resort and is still in the process of making updates/changes since the management change. It can only get better from what I have experienced. They made sure that my wedding did not slack because of it. Give them a chance and you do not need to worry about finding another location for your wedding. It will go smoothly and the original staff is still there to assist. Final bonus, I was offered a certificate to come back for FREE for our anniversary next year. We will most definitely return with several of our guests who enjoyed themselves and invited themselves to come back with us!!!! Just remember, you can't please them all and some will complain if it is too quiet and/or if it is too loud. It is a laid back and quiet resort but I think most of the island is that way. More>

Large Group Employee Recognition Trip
FinTechTeam, Wausau, Wisconsin
Tue Apr 26 08:21:28 EDT 2016
APRIL 2016 We took a large group to Sugar Bay as an employee recognition trip, and all came away very impressed with the resort and the experience. The staff, service, facilities, food and property all exceeded our expectations. We booked the resort prior to its transition from a Dreams property and had concerns due to some of the online reviews. All for naught. The staff truly went above and beyond the call of duty. They stayed very focused on making our experience a positive one, and their continued attentiveness to superior service was noted by all who attended. They even cooked our fresh-caught fish from the day’s excursion! The property is a gem as well, including a beautiful beach area. The rooms are nicely remodeled, very comfortable, and offer fantastic views. The facilities fit the bill perfectly for the variety of gatherings we hosted, from social dinners to business meetings. And all of the food and beverage was superb. If I had one piece of constructive feedback, it would be that the pool area could use some updating. But I expect this is already part of an overall plan to be completed as the guest rooms have been, as time and budget permit. We do an employee recognition trip each year so we have many great sites for comparison, and Sugar Bay Resort and Spa was everything we were hoping for. We would definitely return, and highly recommend it. More>

Really Good Stay
Kyle J,
Mon Apr 25 22:49:20 EDT 2016
Had lots of fun staff was very friendly. Rooms were great. The view was amazing. The pool area was to die for. Wished the floor was carpeted instead of the cold floor. Also should of had better parking for those who drove. More>



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