St. Thomas

Sugar Bay Resort & Spa


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Located on the east side of St. Thomas, the Sugar Bay Resort & Spa sits on opulent tropical greenery, overlooking marvelous white sand. Nine miles from the airport, this hotel is set atop a lush hillside, offering luxurious water views and a tranquil atmosphere of romantic seclusion.

Enjoy relaxation at the beach, endless watersports, and island recreation. On-site resort activities range from lounging poolside at any of the three pools, to included non-motorized watersports. For vacationers looking to stay active, Sugar Bay offers four complimentary tennis courts and a fitness center located within the spa, with state-of-the-art equipment, free weights, and fitness classes. Renowned Mahogany Golf Course is nearby.

The resort offers six restaurants including fine dining options and poolside venues. Guests can explore different cuisines located in the main resort building as well as poolside. Your all-inclusive (optional) stay includes unlimited house brand cocktails, domestic beer, and wines by the glass. There are four bars including the swim-up bar and Ocean Club nightclub.

Sugar Bay Resort & Spa's unparalleled expansive resort, bay, and ocean views await you in spacious rooms, reflecting modern-day conveniences as well as the beauty and tranquility of the Caribbean. Boasting of Balinese-style furnishing, furnished balconies, marble floors, and spacious bathrooms, Sugar Bay's accommodations are charming and comfortable.


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HOTEL LOCATION
Overlooking the waters of Smith Bay, this property is located on the East End of St. Thomas, only 8 miles away from downtown.Sugar Bay St. Thomas is a scenic 30 minute drive from the St. Thomas International Airport
Address: 6500 ESTATE SMITH BAY
ST. THOMAS


VI
Local Phone: 340-777-7100
Toll Free Phone: 1-800-927-7100
Fax: 340-775-7330
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Shopping Mall Nearby (1/2 mile)
Pools
Number of Pools: 3
Outdoor Pools: 3     
The property has three interconnecting freshwater pools, a unique waterpark with a waterfall, a suspended bridge, a jacuzzi and a romantic grotto.
Golf: NEARBY
Mahogany Run Golf Course - 20 minutes away
Mahogany Run's 18 Championship Holes, including the famous Devil's Triangle, were designed by George and Tom Fazio with a challenge in mind. One of the most picturesque courses in the entire world.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: included
Raquet Rental Fees: included
Water Sports on Site
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Volleyball
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
This resort is set atop a lush hillside, Sugar Bay Resort & Spa offers luxurious waterview guest rooms and a tranquil atmosphere of romantic seclusion. This unique resort features a Polynesian inspiration, with a total of 294 air-conditioned rooms. This resort features three interconnecting pools, tennis courts, a basketball court, a 10,000 square-foot spa, a modern fitness center, an amphitheater, and much more. Beach: The secluded beach features white sands and stunningly blue waters, perfect for snorkeling. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 300
Year Opened: 1992 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
No pets allowed.
ROOM TYPES
FAMILY SUITE OCEAN DOUBLE AI
Family suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with beautiful ocean views. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MOUNTAIN VIEW EP
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with mountain and garden views. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON KING SUITE OCEAN EP
Suite includes one king bed, a separate living room, and a spacious balcony with beautiful ocean views. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARTIAL WATER VIEW AI
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with partial ocean view. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN VIEW AI
Premium suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with panoramic views of the Caribbean, St. John, and the British Virgin Islands. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM HONEYMOON OCEAN EP
Premium suite includes a bedroom with one king bed, a separate living room, and a spacious balcony with breathtaking panoramic views of the Caribbean, St. John, and the British Virgin Islands. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY SUITE OCEAN DOUBLE EP
Family suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with beautiful ocean views. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW AI
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with beautiful ocean views. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARTIAL WATER VIEW EP
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with partial ocean view. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM OCEAN VIEW EP
Premium suite includes a bedroom with two double beds, a separate living room, and a spacious balcony with panoramic views of the Caribbean, St. John, and the British Virgin Islands. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MOUNTAIN VIEW AI
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with mountain and garden views. All-Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW EP
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a spacious balcony with beautiful ocean views. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON KING SUITE OCEAN AI
Suite includes one king bed, a separate living room, and a spacious balcony with beautiful ocean views. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM HONEYMOON OCEAN AI
Premium suite includes a bedroom with one king bed, a separate living room, and a spacious balcony with breathtaking panoramic views of the Caribbean, St. John, and the British Virgin Islands. All Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Sugar Bay Resort & Spa features 2 meal plan options:
No Meals
All Meals, Drinks & Tips-Optional All-Inclusive Plan
There are 6 Restaurants at Sugar Bay Resort & Spa:
Manor House - Breakfast and Mediterranean-Caribbean Fusion restaurant. Located in the main building.
Turtle Rock Sports Bar & Grill - American grilled favorites and cocktails served in a sports bar ambience.
Pimentos - Jerk-style Caribbean favorites served daily for lunch and dinner. Located by the pool.
Ristorante Baci - Italian cuisine served nightly. Located by the pool.
The Ocean Club - Gourmet pizzas and black board sandwich favorites served from noon to midnight. Located in the main building. Also features nightly entertainment and signature cocktails.
The Mangrove Café - Brunch and themed dinner buffet daily. Located by the pool.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Beachside games, group sports, snorkel tours, fitness activities, kayaking, mini-golf course park, beach volleyball, yoga, basketball, table tennis.
Nightly Activities & Entertainment:
Nightly entertainment,an amphitheater which features a movie every night, and more.
CHILDREN'S PROGRAMS
There is a Kids Klub for children ages 4-12 years old, and activities include: games,videos, arts and crafts, movies, face painting.
Applicable Ages: 4 to 12 years old.




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TripAdvisor Web Reviews
Based on 638 reviews
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TripAdvisor Traveller Reviews
40th Birthday
N5968DQmichaell, Chicago, Illinois
Sun May 22 07:35:01 EDT 2016
I had a blast!!! I would for sure come back. I arrived May 15th and left May 20th. Ashmah was the best bar tender and made the pool bar the best time ever!!! There was one pool bartender that left 3 times. One time there was 15+ people at the bar with no drinks and not happy. I loved the food. Advertised is 6 restaurants which was not the case due to slow season. Nothing really to do at night. Pool bar is closed at 6pm and closes earlier some nights, A DJ one night and a carnival night was fun with diner on the pool and a live band. You should have a live band every night or at least a guy with steel drums or a guitar. Main bar in resort closes at midnight. I met great people all over the US and I was traveling solo. I stayed in room 127 which was awesome!!! They upgraded me free for my 40th Birthday. Loved the Iguana's, Chickens/Roosters and ducks. So much fun!!! You will have a blast with the fun island drinks. All inclusive is the way to go. If you are coming to relax this is the place. They did not have room service at least from what I heard. I tipped 5 dollars a day and my fridge was filled with beer and water. A little tipping goes a long way. I was always approached with a hello and smile. The Hibachi restaurant was the best way to celebrate my 40th!!! Breakfasts are great!!! I can't stand all the poor reviews. Yes you are on an exotic island and there will be bugs, snakes, iguana's, chickens and roosters. If you are afraid, stay and home. My room was VERY clean. Every day the room was cleaned and bed made. The only suggestion I can add is offer pool side cocktail service. That would upgrade the trip to 5 stars. Whatever the case... I love this place. I will be back for my 41st birthday. This was paradise. The negative reviews are from picky unhappy people that want to point out anything bad. If you go wanting to have a blast and fun, just do it. You guys were great. Cheers!!!!!!!!!!!!!! More>

Amazing!!
RJL1118, Bronx, New York
Sat May 21 18:32:39 EDT 2016
My friend and I stayed here for a very much needed vacation after our third year of med school and had the most amazing and relaxing time! It is not the first time I was there, and definitely will not be the last! Everyone at the hotel was extremely welcoming, friendly and helpful. All of the employees were always looking out for us- one of the bell hops specifically was always asking if we were drinking enough water and wearing enough sun screen. The accommodations were wonderful- we have certain specific dietary restrictions and they provided what we needed in our room and everyone in the dining room patiently answered our questions. It was very comfortable and clean and beautiful all at the same time. We especially loved the views from all parts of the hotel and loved just relaxing by the pool and beach. There are many activities as well that go on throughout the day. Overall, it was an amazing 5 day vacation! More>

Honeymoon May 2016
Edward M,
Thu May 19 18:14:27 EDT 2016
After a long day of dealing with security checks, long lines, cramped seats and more people than I thought possible to fit on a plane we arrived in St. Thomas. The travel agent had arranged for transportation to take us to Sugar Bay. After being greeted by an unbelievably friendly staff we were taken to our accommodations. The room was extremely clean and comfortable with a balcony that overlooked beautiful Water Bay. After unpacking we strolled down to the Mangrove Restaurant for a late lunch. We were greeted by Cora who instantly made us feel at home with a sincerity that could only be associated with going to your favorite aunts house. The overall atmosphere at this particular on premises restaurant was casual and comfortable. The salad bar was filled with a variety of vegetables, fruits and toppings. The entree's were quickly served and a delight to the taste buds. Cora and the rest of the staff turned an afternoon lunch into a pleasant dining experience. As this was our first time to St. Thomas they answered all of our questions concerning activities, shopping and transportation. Over the course of the next 5 days we found the rest of the restaurants on the Sugar Bay Resort property to be just as inviting and tasty as our first lunch. There are daily activities suitable for all children and adults. From nature trails to snorkeling or just floating up to the poolside bar for a Painkiller, Rum Punch or spring water there is something for everyone. On day 3 of our stay we met Charles the Loss Prevention manager of the resort at "Carnival", a weekly evening entertainment program at the resort. He has been in law for over 25 years and retired early to St. Thomas from Texas. Charles was an absolute pleasure to talk to and made us feel at home. He informed us that superior "service" and "customer satisfaction" are at the top of the list for Sugar Bay. After our stay I have to agree. If you are looking for a comfortable, friendly, easy going place to stay I could not recommend anyplace better than Sugar Bay Resort and Spa. The new management team has done an exemplary job of room renovations and property improvements. The resort doesn't have all the "glitz" and "glamour" of some newer places but it doesn't need to.....solid character speaks for itself. More>

Great wedding and week at Sugar Bay
dandkmedina, Medina, OH
Wed May 18 18:25:18 EDT 2016
We spent a week at Sugar Bay for my son and daughter in-laws wedding. We were nervous as the property was a Dreams resort when they set things up. We had 50+ people in our party. Upon arrival we were pleasantly surprised. The property is beautiful situated on the side of a mountain sloping into the sea. Although not a new resort, the rooms had been recently remodeled and updated, and some were actually being repainted as our group checked out. There were probably a few rooms with limited views, but all that I was in from our group had pretty spectacular views. Don't pay attention to the people saying it needed repairs. It is a well kept property in a tropical climate, meaning I saw a thing or two that could use attention, but they appeared to be addressing any of the little things I had noticed. The number one thing you will find if you stay here is how wonderful the workers are. The bell hops, the front desk, the bartenders, the waiters and waitresses, the cooks, cleaning staff, and the manager were all so friendly, helpful, and attentive. I wish I was better with names as I would like to tell a few how enjoyable they made our stay. It is off season I guess so other than our group there were not many guests, and a few of the places in Charlotte Amalie were closed for the season. There are 92 steps down to the pool, beach area, or a shuttle bus that drives you up or down. We needed the exercise from eating so much (the food was well above average for a resort) and the beach drinks at the bar so only used the bus a couple times. The steps are in the shade and you walk through a beautiful tropical setting so that helps. As for the wedding, it was wonderful, location, food, service, just an overall great affair. Bottom line, I am sure there are more luxurious, fancy resorts on the island, but if you want a clean, beautiful, well kept, quiet resort to relax, unwind, eat good food, and be treated like royalty by the staff, I don't think you will be dissapointed. More>

Amazing!!!
Amy W,
Tue May 17 19:51:27 EDT 2016
We were hesitant to book our 8 day stay here because of some of the reviews...but I seriously have no idea what those people were even talking about. The staff are super friendly, the food was great, the atmosphere was awesome, our room was great with a beautiful view. I have nothing bad to say about our experience at all. We will definitely be back!!! More>



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