Punta Cana

Melia Caribe Tropical Resort


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All Inclusive    

Exceptional Value!
Golf: One complimentary round of golf per person, per day (cart is mandatory & extra; restrictions apply).

Step into paradise, where the palm-lined shores of Bavaro Beach lead to the Caribbean Sea. Melia Caribe Tropical Resort is magnificent, with white marble flooring in the lobby, Edwardian furnishings of rich wood, tapestry carpets, and pillars with hanging vines.

Suites are beautifully decorated and provide all of the luxuries guests would expect while on an elegant, all-inclusive vacation. For those who want to upgrade their stay, The Level at Melia Caribe Tropical Resort offers special amenities, including a private check-in lounge, access to the VIP Lounge, a private beach, exclusive access to the GABI Club, room service from 7:00 a.m.-11:00 p.m., and turndown service. The adults-only section within The Level offers additional benefits such as Energy For Life activities and access to The Quatre, an exclusive restaurant and lounge.

Enjoy a large selection of culinary delights. French, Mexican, Dominican, Italian, American, Thai, and Japanese (fee) cuisine tempt the taste buds. Sit down at a beachside grill and indulge while the tide rolls in. Every taste will be satisfied with this amazing collection of dining options.

Melia Caribe Tropical defines the family friendly vacation! Kids have their own pool for activities, and there is a Kids' Club for guests ages 5-13. There are plenty of adventures, including the bazaar, sports activities (zip wire, climbing wall, and super jumper (extra fee) and arts-and-crafts workshops. Parents can relax by the pool with their minds at ease; all activities are professionally monitored.

Learn more about Punta Cana.


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HOTEL LOCATION
Melia Caribe Tropical Resort is located 15 miles (20 minutes) from PUJ International Airport, 40 km from Higuey, 90 km from La Romana and 195 km from Santo Domingo. Enjoy direct access to the Palma Royal Shopping Village.
Address:



DR
Local Phone: 809-221-1290
Toll Free Phone: 800-33 MELIA
Fax: 809-221-0809
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Casino Onsite (Paradisus)
Pools
Number of Pools: 10
Outdoor Pools: 10     
The lake-style swimming pools are fashioned after tropical lagoons. One of the pools is among the largest in Punta Cana, another is especially set aside for special events and water sports, and there is a smaller mini-pool for kids.
Golf: ON-SITE
Cocotal Golf and Country Club
27 hole par 36/72 world-class championship golf course designed by Jose "Pepe" Gancedo.
Holes: 18
Cart Fee: 65
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 7
Outdoor Courts: 7
Lighted Courts: 7
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Melia Caribe Tropical is built over 75,000 sq meters with rooms distributed throughout two-story bungalows. It is in complete harmony with its surroundings, with an eco-zone & tropical mangrove separating hotel facilities from a stunning beach area. 24-hour all-inclusive. Property features include 13 restaurants, 14 bars, nightly entertainment, a casino, five pools (including one of the largest in Punta Cana), eight lit tennis courts, Roka Adventure Park, and two Spa with full array of treatments. Beach: The Melia Caribe borders 40 km of wonderful white sand beach bordered by the spectacularly clear waters of the turquoise Caribbean. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 1138
Year Opened: 1998 Credit Cards: Visa, Master Card, Discover, American Express
HOTEL RESTRICTIONS
Men are required to wear long pants for dinner, and reservations are required for all of the a la carte restaurants. NO Spring breakers.
ROOM TYPES
DELUXE JUNIOR SUITE
Junior Suite includes one king bed or two double beds, and a private balcony or terrace with views of the resort's gardens. Room also features a ceiling fan, a mini-cooler, and more.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY JUNIOR SUITE
Family room includes one king bed or two double beds, a sitting area with a sofa bed, a pull-out bed or bunk bed, and a private balcony with pool or garden views. Room also features children themed bedding, a separation curtain, and special kid amenities.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Video game console upon request ($); child themed amenities
DINING
Melia Caribe Tropical Resort features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All Restaurants
There are 14 Restaurants at Melia Caribe Tropical Resort:
Agora Grill - Enjoy a sumptuous beach side International buffet for breakfast, lunch and afternoon snacks/sweets. Capacity for 400 people.
Cuatro - The Level Adults Only exclusive restaurant. Enjoy a sumptuous beach side international buffet for breakfast, lunch, and dinner. Also a la carte meals are available. Capacity for 468 people.
Turkey Grill - Enjoy a sumptuous beach side International buffet for breakfast, lunch and afternoon snacks/sweets. Capacity for 468 people.
The Gabi Club - Air conditioned a la carte restaurant offering contemporary cuisine. Dress code and reservations required. Capcity for 160 people. There is an additional charge for this restaurant (does not include The Level Adults
Market Place Buffet - Features six different live cooking buffets. Air conditioned restaurant. Open for breakfast. lunch and dinner. Capacity of 390 people.
La Hacienda - Air conditioned a la carte restaurant offerinf premium traditional Mexican cuisine. Dress code and reservations required. Capacity for 108 people.
El Guarapo - Air conditioned a la carte restaurant serving traditional colonial Dominican cuisine. Dress code and reservations required. Capcity for 148 people.
The American Grill - Air conditioned a la carte restaurant offering American cuisine. Dress code and reservations required. Capacity for 155 people.
Capri - Fish and seafood from the Caribbean Sea. Minimum age requirement: 18 years old. Capacity for 92 people.
La Pagoda - Air conditioned a la carte restaurant serving Thai fusion cuisine. Dress code and reservations required. Capcity for 90 people.
Hokkaido - Air conditioned a la carte restaurant offering Japanese specialties with Teppanyaki show tables. Dress code and reservations required. Capacity for 36 people. There is a $39 per person surcharge for this restaurant.
Ma Maison - Air conditioned a la carte restaurant offering French style cuisine and service. Dress code and reservations required. Capacity for 92 people. Minimum age requirement: 18 years old.
Le Gourmet - Air conditioned a la carte restaurant offering modern international cuisine. Dress code and reservations required. Capacity for 92 people.
La Gondola - Air conditioned a la carte restaurant offering Italian cuisine with an antipasto corner. Dress code and reservations required. Capacity for 90 people.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Shuffle Board, Beach Volleyball, Soccer, Water Polo, Yoga, Dance Class, Spanish Lessons, Ping Pong, and Board Games. Two YHI Wellness Centers. Non-motorized watersports included.
Nightly Activities & Entertainment:
Theme Parties, Live Music, Casino, and a variety of international musical shows are available.
CHILDREN'S PROGRAMS
Baby Club: from 4 months to 4 years. Kids' Club: from 5 to 8 years old. Roka Flash: from 9-13 years old
Applicable Ages: 0-13 years old.

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours
Arcade for teenagers with Play Station, Nintendo & other electronic games.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3042 Recommend
3042 past Apple Vacationers would recommend Melia Caribe Tropical Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 16917reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
relaxing week
KAREN D.
Aug 14 2017
the hotel and staff were great. No issues getting to and from by walking or Train. Beach had no issues getting a chair, but the loose seaweed was everywhere. Pool was large and clean, but too deep in most places 4.75 feet average. could not get from swim up bar with drink. Was looking forward to the teen club, but it was closed. No Arcade. grounds were beautifully maintained. Food was good at all restaurants and buffet.
Customer Rating: 

TEST
June 2017 Visit - Please read before you book
JAMES G.
Jun 13 2017
This hotel was a complete let down from the ratings. you can't get anywhere without a golf cart ride or on the train that goes by. Nothing is easily accessible. The Apple Representative at the Hotel - Alex was the rudest person i ever dealt with. It is a shame that he even wears a badge representating a company like Apple. His customer service skills definitely need to be refined. Very difficult to get the room consistently cleaned with towels daily. I was very disappointed in the hotel. The pool and the beach along with the weather were absolutely the best. I would not go back to this resort, you can't get anywhere without usinga golf cart that they drive around.
Customer Rating: 

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Vacation
FERNANDO G.
May 08 2017
Melia Caribe Tropical is an excellent resort hotel. From the beginning to the end of my vacation I received nothing but excellent service!
Customer Rating: 

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Memorable Stay
TINA S.
Apr 17 2017
Everything was so nice, Staff so friendly and nice. Would absolutely recommend this place. I just had two things I wasn't happy with. Could not get washcloths and no one came to clean our room the last day. We had no clean towels. We spoke with other families when leaving,and those were the only complaints they had also. Loved the trip.
Customer Rating: 

TEST
Very Nice Grounds but food/service lacking
JEFFREY R.
Apr 13 2017
Grounds were very nice and well keep. Unfortunately the food quality was subpar and lack of service at pools and beach was frustrating and allowed the plastic cups to become garbage. After complaining the service and pool/beach was much better but the food quality was still only average. Spend the extra for the Level or better yet go the Hard Rock (which is more) where the food and service will exceed expectations
Customer Rating: 

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ROBERT T.
Apr 08 2017
Took to long to check in
Customer Rating: 

TEST
Beautiful grounds and room. Service unsatisfactory
RICHARD P.
Apr 03 2017
Our room and the general appearance of the hotel was excellent. However it was very disappointing the lack of service from the wait staff and the quality of the food at the buffets. The wait staff was unresponsive and acted like we were bothering them when we asked for a beverage. At one point my wife and I had gotten our food from the buffet and proceeded to complete our lunch and not one waiter came to see if we wanted anything including water. Also the food was cold everyday. The food in the Italian restaurant was much better however the wait staff wasn't any better.
Customer Rating: 

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a GREAT time!
DENISE B.
Apr 01 2017
The hotel upgraded us to a room by the beach for our 25th wedding anniversary which was so nice of them. Loved that there were golf carts to take us up to the main lobby all the time. Even if none available, it's only a 10 minute walk and it's a very pretty walk. The place is beautifully landscaped. The beach was plenty big enough to accommodate all of the guests. A great little artesian market about 1/4 mile down the beach with anything you wanted to buy for souveniers....jewelry, shirts, hats, sunglasses, pottery, paintings, rum, chocolate, cigars just to name a few. Very friendly people at the market and hotel as well. Love the excursion to Catalina Island. Scuba people were very nice and I felt very safe snorkeling while my husband dove. Meal on Catalina was fabulous! Bring extra money so you can buy the lobster to be grilled for you at the meal. Just a wonderful experience in the Dominican!
Customer Rating: 

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Communications
GREGORY D.
Mar 29 2017
The Apple/AmStar representatives don't communicate with each other. When my wife was injured the representative arranged for a special transport to the airport but never let the representative at the hotel know. It took a day and a half to get that straitened out. Although it a rarity, you should have transportation to and from the local medical facility. Our stressful event was only compounded by having to figure out how to get to and from the those facilities.
Customer Rating: 

TEST
First time at Melia in Punta Cana
PAMELA B.
Mar 28 2017
The Apple rating is not accurate on the Melia. The staff lost my daughters pants that contain her medicine. They were not very helpful in finding the pants. It cost my daughter $46 to have a brew prescription filled. The food was average compared to other resorts that we have stayed at in the past. The best food overall was the lobster and steak that cost us $39 dollars each. We had to call twice to have her luggage picked up on the day we were leaving. We held the bus up 30 minutes because of this and the slow check out process. Overall, this was an average resort and needs improvements in food quality and entertainment activities.
Customer Rating: 

TEST
Worst experience
YI S.
Mar 27 2017
We arrived at our hotel before 1:00pm. Nobody told us our room is not ready until 3:00 and we were told to be in line for check in. After waiting in line for 30 minutes, we were told our room won't be ready until 3:00. We asked if we can go to lunch. They said yes. Then we came back around 2:45. The room was not ready until 3:45. They sent us to our room without giving us keys or any other information. During our stay, it is impossible to reach the apple vacation representative, we didn't know the pick up time for our airport ride. We could not find the rep before our last day or on our last day. The hotel found a different apple rep who hung up on us. We had to take a taxi to the airport. We stayed in the family suit and was told there are children amenities but none.
Customer Rating: 

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TripAdvisor Traveller Reviews
Quick trip
SisK228, Long Island, New York
Tue Sep 19 07:29:03 EDT 2017
We came during Hurricane Season and ended up leaving after a few days due to Hurricane Maria. During our time here we enjoyed both pool areas and the beach. The pools have plenty of areas for kids. We did the all-inclusive and enjoyed delicious meals. And we had a large, 1 bedroom suite in the Club Melia villa. Very bummed that we have to leave early.

Hurricane blew away crouds
Jade R,
Tue Sep 19 07:27:51 EDT 2017
We visited Melia during hurricane Irma so my experience is probably a lot different from others due to low census. The hotel and staff were so wonderful however I still felt the need to write a review. Hurricane Irma passed the second day we were there and had almost no impact on our trip. Except the resort would not provide alcohol the entire day of the hurricane and we were in a shelter for 12 hours(the hotel's convention center) while the hurricane passed Punta Cana. While the day of the hurricane was not enjoyable I felt that the hotel did a fantastic job handling the situation and making guests as comfortable as possible. Overall I really enjoyed the stay. Our room was gorgeous, the grounds we're beautiful, and the staff was extremely accommodating. Check-in and check-out only took a few minutes. The resort is massive, but there are shuttles to help people get around the resort. We walked everywhere and didn't have an issue with the distance though I know many people would. I got my 10,000 steps everyday no problem. Staff was extremely nice and accommodating, however most of the staff do not speak very good English. There were times when communication could be an issue but for the most part you can get by. We would tip a couple dollars for pretty much any service we received and in turn we were treated like celebrities whenever we went to dinner or the bar. I definitely recommend tipping even a dollar it is clear it means a lot to them. I would also really recommend learning some basic Spanish it is extremely helpful. The food was very good but one of the reasons that I did not give a five star review is because over half the al a carte options were closed for remodel which was never explained to us. We only discovered this while we were looking for somewhere to eat dinner. So we only had three choices other than buffet for dinner. The food was good at each and we did not need to make reservations which was probably due to such a low census. Overall we had a great experience hurricane and all. I have already recommended this resort to my friends.

Amazing vacations! 😍
Michael O,
Sun Sep 17 09:27:04 EDT 2017
I went on vacation with my baby and it was the best experience i could ever had. The service was great the people the food in the restaurants was delicious and the beach was pretty impresive, we recommend this resort for sure!!!

Honeymooners vacation
Paige M,
Fri Sep 15 07:42:46 EDT 2017
Great time on our honeymoon, loved the hotel and excursions. On our first day we went horse back riding and to the blue hole lagoon and the second excursion we swam with sting rays and sharks. The resort was. Dry cleaned and we recieved great service. The beach area was clean and the water was clear and beautiful.

Do not waste your money
Ashley F, Brooklyn, New York
Thu Sep 14 06:01:12 EDT 2017
Stayed hear for one night after staying at the Hard Rock for 3 nights. You definitely can see the difference in the attention to detail, the overall lack of care and friendliness by all of the staff, quality of food as well as size of rooms and decor were piss poor in comparison. Will definitely not stay here again.



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