Punta Cana

Paradisus Punta Cana Resort


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All Inclusive    

2018 Exceptional Values!
Golf: Unlimited golf per person (cart is mandatory and extra; restrictions apply).

Paradisus Punta Cana Resort is a luxury all-inclusive eco-resort with a welcoming atmosphere that caters to the whole family. This resort introduces new innovative and reinterpreted dining concepts, YHI Spa, and a state-of-art gym, newly refurbished Royal Service Suites and pool, and the Nova Theatre, with new seating and the best in digital lighting and surround sound.

Paradisus Punta Cana Resort is the only all-inclusive resort in the Caribbean with 11 restaurants, nine bars, 24-hour room service, daytime and evening activities and entertainment, a casino, a world-class spa, and an Action Park with batting cage, archery, bicycles, and a climbing rock. Cocotal Golf and Country Club is located just 10 minutes away from the resort and offers free shuttle service.

The Reserve is a resort-within-a-resort, offering exclusive access to separate, sparkling new pools for kids and adults, a private lounge, and an all-new, all-luxury collection of 180 oversized Paradisus Resort suites. The Royal Service Suites are adults-only (18+) and feature a Jacuzzi, separate check-in/out, concierge, and a private lounge serving breakfast and drinks. The resort also features 48 signature Paradisus Family Concierge Suites, renowned for their comfort and irresistible array of family-friendly amenities.

*Please note that as of July 1, 2017, there will be a $5 USD service charge for room service.

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HOTEL LOCATION
The property is located on the eastern coast of the Dominican Republic, in Punta Cana, and the suites are surrounded by exotic mangroves and gardens. The property is 20 minutes away from the airport.
Address:
PUNTA CANA


DR
Local Phone: 809-687-9923
Toll Free Phone: 800-33 MELIA
Fax: 809-687-0752
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Casino Onsite
Shopping Mall Nearby (5 minutes)
Pools
Number of Pools: 7
Outdoor Pools: 7     
One pool the size of a lake surrounded by lush flourishing gardens.
Golf: NEARBY
Cocotal Golf & Country Club
There is an 18 and a 9 hole course with driving range, pro-shop, rental equipment andgolf academy (tee times between 7 am and 3 pm). The 18-hole measures 3380 (Slope 131)from the Gold, 3203 (Slope 130) from the Blue and 2993 (Slope 126) from the White.
Holes: 18
Cart Fee: 65
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, shooting gallery, ping pong, darts, chess, volleyball, 3 paddle courts
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Paradisus is exquisite, in a dream like setting, with satin white beaches tracing the Caribbean Sea. An exotic Polynesian ambiance, lush flourishing gardens, white beach, "The Gastronomical Temple", and 10 restaurants. Complimantary golf, one round per peson per day at the 72 hole Cocotal Golf and Country Club. Spa with an array of treatments. Beach: Beach has fine white sand and crystal clear water. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 695
Year Opened: 1995 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
There is no handicap access. Men must wear long pants for dinner, and reservations are required for the French, Japanese, Mediterranean and Steak-House restaurants. Paradisus Punta Cana does NOT offer exchange privileges with Paradisus Palma Real.
ROOM TYPES
ROYAL SERVICE OCEANFRONT
Ocean Front Jacuzzi Suites with 1 king or 2 queen beds. Cable TV, room safe, minibar,living area, private terrace or balcony, butler service, personalized Jacuzzi set-up (by butler), pillow menu, internet connection, and luxury bathroom amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL SERVICE OCEAN VIEW
1 king or 2 queen beds with Ocean View and Jacuzzi. Cable TV, room safe, minibar, living area, private terrace or balcony, butler service. Luxury bathroom amenities, personalized jacuzzi set-up (by butler), pillow menu, and internet connection.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE
One king bed or two full size beds. Garden view from private terrace or balcony. 24-hour room service. Separate lounge with sofa.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL SERVICE GARDEN VIEW
Surrounded by beautiful tropical gardens. One king or two full beds. 47 m2. Personalized service and preferential treatment. 24-hour room service with exclusive Royal Service menu. Reservation of Bali style sunbeds. Adults only.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
LUXURY JUNIOR SUITE
One king bed or two full beds, sofa, and private balcony. 24-hour room service. Renovated suite measures 46 m2.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Room Safe

OTHER INFO
room service (fee)
DINING
Paradisus Punta Cana Resort features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 10 Restaurants at Paradisus Punta Cana Resort:
El Rodizzio - Brazilian a la carte restaurant. Dress Code: Callard shirts (men), no jeans shorts or sandals for evening dining. Open for dinner 7:00 pm to 10:00 pm.
Dolce Vita - An a Italian la carte restaurant open for lunch and dinner (also offers pizza to go). Dress Code: Collard shirts (men) , no jeans, shorts or sandals for evening dining. Open 12:00 noon to 2:00 am.
Palapa Grill - Beach restaurant with a variety of steaks, poultry, seafood, salads and desserts. Open for lunch 12:00 noon until 4:00 pm
Antojitas - A Mexican a la carte restaurant located in the lobby. Dress Code: Collard shirts (men), no jeans, shorts or sandals for evening dining. Open for dinner 7:00 pm to 10:00 pm.
Sakura - A Japanese a la carte restaurant. Reservations are required. Dress Code: Callard shirts (men), no jeans, shorts or sandals for evening dining. Open for dinner 7:00 pm to 10:00 pm.
El Romantico - An a la carte French gourmet restaurant. Open for dinner 7:00 pm to 10:00 pm. Reservations are required. Dress Code: Collard shirts, no jeans, shorts or sandals for evening dining. Cigars included.
El Marino - A la carte restaurant serving fish and seafood specialties. Reservations are required. Dress Code: Collard shirts, no jeans, shorts or sandals for evening dining. Open for dinner 7:00 pm to 10:00 pm.
Hybiscus - An International buffet restaurant. Serving breakfast (7:00 am to 11:00 am), lunch (1:00 pm to 3:00 pm) and dinner (7:00 pm until 10:00 pm).
Pabellon Chino - An a la carte restaurant serving Chinese dishes. Dress Code: Cololard shirts (men), no jeans, shorts or sandals for evening dining.
Albufera - A la carte steak house. Dress Code: Collard shirts (men), no jeans, shorts or sandals for evening dining. Open for dinner 7:00 pm to 10:00 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Archery, Rock Climbing, Beach Volleyball, Dancing Class, Excursion to Catalina Island, Manati Park excursion, Waterpolo & Darts
Nightly Activities & Entertainment:
Night Shows, Full Moon Horse Back Riding, Live Music, Fun Pub Disco & Casino.
CHILDREN'S PROGRAMS
Supervised avctivities from 10:30 a.m. to 12:00 p.m. and 3:00 p.m. to 5:00 p.m.
Applicable Ages: 5 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Fee required
Advance Notice for Babysitting: 2 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
878 Recommend
878 past Apple Vacationers would recommend Paradisus Punta Cana Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 13449reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Worst vacation we've had
PATRICK G.
Aug 11 2017
This was the worst vacation experience we have had. The flight was 6 hours late, when we arrived at the hotel they overbooked and didn't have a room for us. They then put us in a nicer Reserve room for the night but we had to check out the next day at noon and then our original room wasn't ready until 3pm. The whole process of checking out and checking back in cost me several hours with my family on day 2 of our vacation since I had to go to the front desk to check out and again to check in and the resort is very large. Because we didn't have a room until 3pm, we couldn't make reservations for the restaurants until we had the new room number so we had to wait until the afternoon on day 2 to make reservations and because of that we didn't get some of the restaurants we really wanted. In fact, they gave us reservations to one that we didn't even ask for. The hotel staff was not friendly at all from the front desk to the wait staff. The cleaning service wouldn't even come until after 4:30 each day. While we were at our stay the toilet broke at 10:30 at night on our third day and there were bugs on my clothes when we stored them in the closet so I had to keep them in my luggage the entire week. I was shocked at the good reviews and expected better. Our travel agent was able to get us $400 vouchers for another Apple vacation and it expires in one year. Sorry Apple, that isn't enough. At a minimum we should be able to use the vouchers for a longer period than one year. We have spent over $20,000 with Apple of the last few years and will be not be using Apple anymore based on how they handled this.
Customer Rating: 

AMAZING STAFF!!!!
JAIMI M.
Jun 29 2017
Hands down best staff out of all the resorts I have stayed at. The hotel is beautiful, food was great, the size of the resort was a big issue. You have to take a trolley almost every. We had an upgraded room by the Beach if your booking that's the way to go. Otherwise prepare go walk!!! If you dont want to catch a trolley its easy to get 15-20,000 steps a day. Trust me my sister got a standard room and we keep track of our steps. Plus her standard room was bigger than my upgraded room!
Customer Rating: 

June vacation with my grandson
GREGORY P.
Jun 09 2017
The main problem for me was the buffet at breakfast and lunch - poor sellection small and long lines. Specialty restaurants are exellent
Customer Rating: 

This by far was the best resort ! Other than our delayed checkin everything else was fantastic! Resort grounds are beautiful and well maintained. Staff was amazing and how they all want to learn english! Food at the restaurants was excellent! We can't wait to go back!
GLENN K.
Feb 25 2017
Also our Apple rep Angel was extremely helpful and pleasant
Customer Rating: 

Pardiius , Punta Cana: was excellent. The staff was great, food was excellent my girlfriend love Mole resturant ( Mexican food). My birthday dinner was at Passion food was good. Little expensive that was a extra fee.
BARTHOLOMEW E.
Apr 08 2016
This was our 2nd time there will be going back again.
Customer Rating: 

It was ok.
JUAN A.
Aug 12 2014
I was not happy at all with my bathroom. I was expecting a bigger buffet & more of a variety of food.
Customer Rating: 

Paradisus Punts Cana
PAMELA C.
Aug 09 2014
The resort itself, along with the staff was excellent. However, we felt pressured to attend basically a time share program. Plus it was such a large resort, I would have preferred a more intimate resort. If I returned to Punts Cana, it would not be to the Paradisus resort.
Customer Rating: 

Did not live up to expectations!!!!
BRADLEY B.
Jun 28 2014
Check in went good but we where bombarded with staff telling us to upgrade and how what we paid for only allowed us to a limit part of the hotel amenities. Then we sat through a travel seminar which we were forced into to only be treated rudely because we declined and the rest of the stay the staff where not friendly. We had problems with our toilet multiple times with no fix just temporary fixes day by day. We also had ants in our bed multiple days and the hotel just would keep changing sheets and leave a bottle of bug spray in our room for us to keep using. Tried to get another room but would not accommodate with out a $600 upgrade. We also booked this trip for our honeymoon and upon arrival no one had let the hotel know for that service provided. Not pleased with what we thought we where going to get and really did not.
Customer Rating: 

Hotel Staff and service
DONNA B.
Jun 19 2014
Hotel service was excellent. All were very pleasant. Nice variety of food and restaurants available. Maid service was excellent and all staff extremely pleasant.
Customer Rating: 

Disappointed.
GLORIA M.
May 13 2014
We were not informed beforehand that we would be pressured to attend a 90 minute presentation. Our guide assigned to us when we arrived was not completely forthcoming about the presentation. He made a lot of promises about making our dinner reservations, and getting us vouchers for the spa, etc. and jewelry. The next morning when he was taking us to breakfast, we didn't realize we were getting primed for a presentation. When we left before the presentation, that was the last we ever saw of our guide and needless to say, he never made those dinner reservations or did we get any vouchers. We were also disappointed in the casino which consisted of only about 10 slot machines and a couple gaming tables. I must say that the entertainment in the theater was exceptional. The beach was absolutely beautiful. We also enjoyed the pool activities, water exercises and especially the water bike spinning classes. The instructors were great!! I also wish we were better informed of the different levels of wrist bands and what they meant before we made our travel arrangements.
Customer Rating: 

Very pretty however some problems
DYLAN K.
Apr 14 2014
We arrived to a broken bed that took 4 days to fix, however no money offered back or any services extra given. Room service repeatly came in though do not disturb signs were up. Shuttle forgot to stop at our hotel to get us the day for departure, they had us wait an hour to get on next shuttle causing us to almost miss flight. However, the beach was beautiful and the food was great.
Customer Rating: 

TripAdvisor Traveller Reviews
Pros and Cons
Haylee B,
Mon Jan 22 17:34:09 EST 2018
Just returned from a week long stay at the Paradisus Punta Cana with my boyfriend. Overall, we had a good time. The resort is nice and the food was great at the restaurants. However, there are some things at this resort that need some work. Here are the pros and cons: Pros- 1. The lobby, pool area, restaurants, bars etc. are gorgeous. Modern, clean and tranquil. 2. The beach was nice, with soft sand and turquoise water. 3. Most staff was good, especially our pool waiter, Argenis de los Santos. He was so kind to us and made our stay even more amazing. 4. The food at the restaurants was great. We ate at The Grill (our favorite, steakhouse type of restaurant), Vento (italian), Aqua (italian), Fuego (Asian Fusion) and Mole (Mexican, which was also open for lunch so we ate there pretty much every day) Cons- 1. The room was nice, but not very clean upon arrival. Also, the windows and door were thin and hard to lock, so we heard so much noise very early in the morning. 2. The walkways need to be redone and there are cracks and holes where it is easy to trip, especially because the lighting is so dim at night. 3. The alcohol is extremely watered down. We did not do royal service, but it might be worth it for the higher-quality booze. 4. The people who try to sell you excursions at the pool are relentless. We finally gave in and booked one, only to receive a call at 8am the morning-of that it was canceled. It was our second to last day, so we couldn't reschedule. Then when we tried to get a refund, they wouldn't give it to us. We complained to the hotel, and will need to dispute it with the credit card company if we don't get our money back. Beware of the excursion sellers! 5. We had a luxury suite with a jacuzzi, and the jacuzzi water was BROWN! 6. The food at the buffets was below average and repetitive, so we tried to avoid it as much as possible. 7. There was a lack of activities both during the day and at night. We went to the casino a few times, but it is very small. The staff here needs to step it up when it comes to activities. Otherwise, we enjoyed our stay. This was our first time in Punta Cana, so we do not have anything else to compare it to. If we come back, we will probably stay somewhere else.

WOW WOW WOW!!!!!
kwatt_232, Calgary, Canada
Mon Jan 22 12:19:48 EST 2018
We just got back from an incredible week at Paradisus Punta Cana and I just cant say enough good things about the resort. We came for my husbands 40th Birthday as a group of seven and we all had the best holiday. The dinners every night were delicious and fun, the property is beautiful, but the service is what we will remember most. The service at this resort is just Exceptional. Everyone we met was so lovely and we had so much fun getting to know the staff around the resort, especially Ricardo. Ricardo went above and beyond to make sure our trip was perfection. Even before our arrival his service was more than I ever expected. He really made our vacation perfect and it was such a treat getting to know him. Thank you so much Paradisus, we will be back for sure.

Always preferring Paradisus
Diane C, Miami, Florida
Mon Jan 22 08:17:08 EST 2018
Being assiduous clients of Melia and having visited Paradisus Cancun and Playa del Carmen we initially chose another Resort for our 45 anniversary in Punta Cana , looking for something exciting and new as this was our first time in Dominican Republic . Very disappointed with our choice of Majestic Mirage Resort we cancelled our stay after the first night and booked what we already knew would be a good choice. Yes , the rooms are smaller but cleaner and the service is 100% better . Received by our butler he gave us a very nice room walking distance from the beach and restaurants. Although the Resort is huge there is a cart that transports you wherever you want , restaurants , gym , spa, etc. Lots of activities and shows every night ,the food wasn’t excellent compared to other Paradisus in Mexico but the total experience was fantastic . Absolutely preferring Paradisus !

Paradisus Get Away
PortSaxonTraveler, Nova Scotia, Canada
Sun Jan 21 09:45:53 EST 2018
We spent a week at Paradises Punta Cana. We arrived January 17th and leave on January the 24th. Im writing this report as we are still here. We are staying in building 31 which was on the north side of the resort and is the second building from the beach. The resort is the perfect size. The food is as good as good as it gets. The buffet is a bit small but worked out very well. We spent every day on the beach. We spent most of our days at the sunrise bar on the beach and had excellent service. Diogenes-Martinez and Juan Batista were the best. They both were very friendly and exceeded what we wanted. There is a good view from this bar and Diogenes-Martinez and Juan Batista made it very fun. Make sure you go her and have fun with them. We stayed in the luxuary room and were the perfect. The cleaning staff did a very good job. And we can't forget the gardeners...... they keep the property looking very nice and clean. I would recomend this resort to to anyone.

Paradisus in paradise
kevin g, Marden, United Kingdom
Sat Jan 20 10:27:42 EST 2018
Great hotel in a great location. Fantastic sailing and windsurfing facilities and a chilled vibe at the beachfront bar in the evening. Villa style accommodation means you are close enough to the action but far enough not to be disturbed.



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