Jamaica

Royalton White Sands


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All Inclusive    

2018 Exceptional Values
Family: Two kids 12 and under Stay, Play and Eat Free in select room categories, including Diamond Club.

Be immersed in the Royalton White Sands' All-In Luxury concept with a vacation experience that's a cut above, including perks such as unlimited a la carte dining and 24-hour room service. Jamaican culture blends with luxury to create a unique experience with outstanding service and attention to detail. Located in Montego Bay, the Royalton White Sands is within easy access of the airport and the vibrant city.

352 luxury guest rooms and suites offer charming Caribbean dcor with stunning garden or ocean views and Dreambeds exclusively designed for Royalton Resorts. Guests enjoy 24-hour room service, complimentary WiFi, a private balcony or terrace, and a rain shower.

A variety of sports and activities are available throughout the day, such as beach volleyball, dance classes, cooking classes, beach and pool Olympics, aerobics classes, and a splash pool. Enjoy the waves with non-motorized watersports including snorkeling, kayaking, and scuba diving lessons. Once the sun sets, be sure to catch a live performance at the open-air theater.

Take a culinary adventure with five restaurants featuring cuisines from around the world. Two buffets offer a wide variety of local and international flavors, while a sports bar and three a la carte restaurants provide themed options, including a Japanese teppanyaki and sushi bar, an Italian trattoria, and a steak house. Six bars offer international and local brand liquors so you never go thirsty on your Jamaican beach vacation!


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HOTEL LOCATION
Royalton White Sandsis on Jamaica`s North Coast, 23 miles (35 minutes) east of Montego Bay and 30 minutes from the Airport. Ocho Rios is a 75 minute-drive from the property.
Address:
FALMOUTH


JM
Local Phone: 876-954-2450
Fax: 876-954-9923
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Casino Nearby (slot machines)
Shopping Mall Nearby (Montego Bay)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Four freshwater swimming pools (adults & children), two starfish shaped cold jacuzzis, four hot tubs and a waterslide.
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Raquet Rental Fees: Complimentary
Pro Onsite
Water Sports on Site
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Basketball, beach and pool volleyball, soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Sauna: Complimentary
HOTEL DETAILS
Royalton White Sands is a 7-story high rise with ground level cottages surrounded by 8 acres of lush tropical gardens & 1400 ft of white sand, all set within an intimate atmosphere abounding with warm and friendly service. This property features: Dreambeds, Luxurious 250 thread count sheets, Splash pool, Sports event guarantee, WiFi throughout the resort, Hassle free dining, Bluetoothe audio station and Day & night activities. Beach: Memories is situated on 1400 feet of white sand beach, and there is an area set aside especially for sunbathing. Check-in: 4:00 pm
Check-out: 12:00 noon
Total Rooms: 352
Year Opened: 1972 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Springbreakers: The hotel has the discretion to remove anyone that is acting inappropriately or causing disturbance in the hotel. They may also impose a cash deposit or credit card imprint upon arrival if they think guests will be a disturbance.
ROOM TYPES
FAMILY JACUZZI OCEAN VW SUITE
Family Suite includes one king bed, a double sofa bed, and a set of bunk beds. Room features two separate living areas, a balcony or terrace with ocean views, and a bathroom with a Jacuzzi, a minibar, and more.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY JACUZZI OCN VW SUITE DC
Family Suite includes one king bed, a double sofa bed, and a set of bunk beds. Room features two separate living areas, a balcony or terrace with ocean views, and a bathroom with a Jacuzzi. Diamond Club privileges include upgraded amenities and more.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY OCEAN DIAMOND CLUB
Luxury room includes one king bed or two twin beds, or one full and one twin bed. Room also features a private balcony with stunning ocean views, a double sofa bed, and a rain shower. Diamond Club privileges include upgraded amenities, and much more.
Other Amenities -
Air Conditioning
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
CONNECTING LUXURY OCN DIAMOND
Same description and amenities as the Luxury Ocean View Room Diamond Club. Internal connection door allows access between two Luxury Ocean View guestrooms. Diamond Club privileges include upgraded amenities, private pool access, butler service, and more.
Other Amenities -
Air Conditioning
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LX PRES JAC SWIM POOLVW 1BD DC
President Suite includes one king bed, a sofa bed in a separate living area, and a large bathroom with a Jacuzzi. Suite also features pool views with swim up access, a mini bar, and Diamond Club privileges.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LX PRES JAC SWIM POOLVW 2BD DC
Two bedroom suite includes one bedroom with a king bed, one bedroom with two queen beds, a separate living area, a large bathroom with a Jacuzzi, and pool views with swimout access. Room also includes Diamond Club privileges and more.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX PRES JAC OCNVW 1BD STE DC
President Suite includes one king bed, a sofa bed in a separate living area, and a large bathroom with a Jacuzzi. Suite also features a large terrace or balcony with ocean views, a minibar, and Diamond Club privileges.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
CONNECTING LUXURY OCEAN VIEW
Same description and amenities as the Luxury Ocean View guestroom. Internal connection door allows access between two Luxury Ocean View Roooms.
Other Amenities -
Air Conditioning
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX PRES JAC OCNVW 2BD STE DC
Two bedroom suite includes one bedroom with a king bed, one bedroom with two queen beds, a separate living area, a large bathroom with a Jacuzzi, and a private balcony or terrace with stunning ocean views. Room also includes Diamond Club privileges.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY OCEAN VIEW
Luxury room includes one king bed or two twin beds, or one full and one twin bed. Room also features a private balcony or terrace with stunning ocean views, a full bathroom with a rain shower, a double sofa bed, a minibar, and more.
Other Amenities -
Air Conditioning
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY ROOM
Luxury room includes one king bed or two twin beds or one full or one twin bed. Room also features a double sofa bed, a balcony or terrace with garden and mountain views, a minibar, a full bathroom with a rain shower, and more. Connecting rooms available.
Other Amenities -
Air Conditioning
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JUNIOR SUITE OCEANVW DC
1 King Bed or 2 Queen Beds some with a comfortable sofa bed. Full bathroom with separated toilet, 2 washbowls and indoor Jacuzzi. Brightly decorated rooms with balcony overlooking the ocean.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX JUNIOR SUITE SWIMOUT DC
1 King Bed or 2 Queen Beds some with a comfortable double sofa bed. Full bathroom with separated toilet, 2 washbowls and indoor Jacuzzi. Brightly decorated rooms with a swim out pool.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Royalton White Sands features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Royalton White Sands:
Steak House Restaurant - Inspire your senses with a fine dining experience at our stylish steakhouse restaurant. This is an air conditioned restaurant. Dress Code: Evening Casual.
Italian Trattoria - Enjoy the flavors of traditional cuisine with delicious Italian favorites serves in the heart of the hotel for a grilled lunch or a romantic evening. This is an air conditioned restaurant. Open for lunch and dinner. Dress Code: Evening Casual.
Japanese Teppanyaki/Susi Bar - Explore the best of Japanese cuisine at this a la carte dining experience. Air conditioned restaurant. Open for dinner. Dress Code: Evening Csaual
Buffet Restaurant - Discover the freshest local ingredients and enjoy the best local international flavors. Open for breakfast, lunch and dinner. Dress Code: Evening Casual (dinner).
Cafe - Baked breads, pastries, cakes, ice-cream, cappuccinos and expressos. This is an air conditioned restaurant.
Sports Bar - Casual atmosphere and warm service provide the perfect setting for savoring an evolving menu of grilled specialties. This is an air conditioned restaurant. Open for lunch and dinner. Dress Code: Evening Casual (dinner).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Nature walks, mixology classes, reggae and calypso classes, beach and pool Olympics.
Nightly Activities & Entertainment:
Resident band, sing-a-longs in the piano bar, the disco opens at 10:30 every night. Weekly Manager's Cocktail Party.
CHILDREN'S PROGRAMS
Kids Club including Jungle Gym Playground, arts & crafts, kiddies pool where childrencan participate with their peers from 9am-9pm.
Applicable Ages: 6 months-12yrs
Program Fees: $5.00 perday/child

Children's Facilities
PlayGround
Game Room
Teen Disco
Babysitting Fee: fee required
Advance Notice for Babysitting: 24hr notice
Teen Activities for guests between the ages of 11 and 14 years.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
130 Recommend
130 past Apple Vacationers would recommend Royalton White Sands to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6149reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
HOT! No Air Conditioning
ANNA H.
Aug 23 2017
We were "upgraded" from white sands to blue water. The building is 2 years old and the air condition didn't work in our room and there were a lot of different little things wrong with the hotel room. The showerhead didn't work, there was a panel in the ceiling that looked like it was about to fall through. The worst part was the lack of air conditioning in our room and all the restaurants lacked air conditioning as well. When I tried to see about getting the air fixed I kept being told they would send maintenance. Unfortunately maintenance never showed and when I asked the last time tonjust move rooms they told me there were none available. That is why I wouldn't recommend anyone I know to go and the reason I will never return to any royalton resort. Also the check-in process took us quite a while. Check in was at 3 and we didn't get in until 8 and we arrived around 5.
Customer Rating: 

TEST
EMILY S.
Apr 17 2017
The walls were paper thin in our room and we were ajoined with another room. As a couple--we were not a fan of having a room that is adjoining.
Customer Rating: 

TEST
Worst All Inclusive I have ever stayed at
WILLIAM K.
Oct 25 2016
I have already sent a written request for a partial refund to Apple, via my travel agent. Cannot believe this resort is rated at 5& gold apples. Hot water only 1 day out of 6. Rest of the week it alternated between lukewarm & cold. Mgmt was aware-said they were trying to correct the problem. Beach is small, service in Ala Cartes was mixed, but service in the Buffet was terrible (although the food was pretty good though). Constant time-share-badgering-almost every time I stepped off the elevator they were there. Also got approached in the main lobby. Never experience this level of annoyance at all the other places I have been to combined. I have been traveling with Apple for about a decade, stayed around 10 times in All inclusives in Mexico & D.R. This place has issues. Overall not great. Cannot understand where the rating came from.
Customer Rating: 

TEST
Royalton vacation
CONNIE H.
Aug 04 2016
We were very happy with the hotel, staff, beach, amenities, everything. We had a fantastic time. Only issue was with Apple representative, but believe the problem was just communication. A plus was Apple arranging the transportation from and to airport. We've done it on or own, but this was much easier. Terrific, relaxing vacation
Customer Rating: 

TEST
Royalton white sands
LAUREN K.
Apr 26 2016
We enjoyed our stay at the Royalton White Sands Montego Bay. The property was beautiful and the service was absolutely fabulous. I had two small children who loved the facilities and the staff. We will definitely go back for our vacation next year!
Customer Rating: 

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Perfection
BRENT A.
Mar 29 2016
I could not have asked for more in a vacation spot or more so for our destination wedding! Everything was absolutely perfect!
Customer Rating: 

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ANGELA W.
Aug 06 2014
The ac in our room went out a few times, the phone never worked and they never fixed it. The diamond club info was very vague and not worth the price to upgrade for very little differences. Apple did not make the room and diamond club distinctions clean and when we called to get clarification, the representative had no further knowledge.
Customer Rating: 

TEST
Excellent resort!
MARK D.
Aug 06 2014
This hotel and its staff really lived up to it's expectations. The hotel was very clean and modern. The staff were on the whole very friendly and attentive. We loved staying at the Royalton White Sands!
Customer Rating: 

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Royalton White Sands
JAMIE T.
Jun 23 2014
The hotel was excellent it was the cleanest place I have ever stayed at. The only down fall is that the rooms are exceptionally small.
Customer Rating: 

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BRENDA M.
Feb 15 2014
The tile in to swimout pool was slippery and I feel. The pool had missing tiles and too cold. They ran out of beer for the rooms for 2 days. The food was not terrible, but not great either. Someone had either throw-up or pooped in the pool and they had to close it down. I called room service to get water, I asked for 6 small bottles, they never brought to my room, when I called them the next morning, they said they have it down to bring me 6 bottles, but they only brought 4, so I had to pay for water. The lighting in the room was horrible. The toilet was in a closet like room with no lights, so if you needed to use to bathroom in the middle of the night you have to turn on all the lights for the bathroom area which lite up most of the room. Honestly I felt I wasted my money. The only thing I have good to say about the place is that the staff was nice.
Customer Rating: 

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TripAdvisor Traveller Reviews
Have fun
Sannie C,
Wed May 23 17:18:42 EDT 2018
This is one of the best hotels that I have been to. The environment was clean 👏🏼, The food wasn't all that bad and mostly the staff makes us feel very much welcome. Big thanks to Kimola and Shantel from the Cafe Lounge, and to the photographers and to the other staff.

Amazing Resort!
bigheyzeus, Toronto, Canada
Wed May 23 12:01:50 EDT 2018
Not sure what the negative reviews are on about, this place was amazing! Came here for my wedding a week ago and everything exceeded expectations. The entire wedding department was fantastic to work with - shoutout to Paul who had everything under control the entire wedding day. Our photographers got some amazing shots that made everyone at work jealous! Ryan and Andre were awesome butlers! Never had the whole butler thing at a resort before and I'm pretty humble but whatever you needed, they were right there to help out and offer their services. The pool bar and its staff pretty much made our trip. I've been to other resorts where the staff make you feel like you're inconveniencing them but the folks that work here are happy and want to ensure your vacation is fun so they get you going early! Everyone from the staff to the beach vendors were courteous and not pushy at all, some even went out of their way to warn us about avoiding specific folks just to make sure no one got chatted up by the wrong person. I was told May is when things have wound down a bit so I understand not every restaurant is going full tilt every night. It kind of sucked that some were closed occasionally but the plus side is that the resort as a whole isn't as busy - no reserving pool/beach chairs, prompt poolside drink service, barely any waiting in line, etc. I'll take that over some resort Chinese restaurant being open any day! Honestly, service was the quickest I've ever experienced at any resort. Don't believe those who spoke badly about the food, it was excellent! 30 of us and no one got sick. It's not going to be like back home as far as the steakhouse goes but the greek, buffet, japanese (minus the sushi) and italian were awesome! The italian also doubles as a pizza restaurant for lunch and the pizza is pretty damn good. The buffet also switches it up and does interesting things outside so it's not the same exact buffet all trip. The cafe is basically starbucks with better coffee and you can put booze in everything, no complaints there! The jerk hut on the beach is great, too. My only issue with the food is not enough patties! We came for beef patties and had to have our butler round them up for us. They should be available everywhere 24/7! The lazy river and waterslides are pretty good considering their size, try them out! All in all, I'd go back for sure even without all the extra wedding perks we got. there's something about Jamaica that's just really easygoing and fun. No overly strict rules to hamper your stay.

25 years returned customer
virginiasue65, Escondido
Wed May 23 08:41:35 EDT 2018
Been coming to Royalton ,which was Trelawny,Starfish,Breezes and now Royalton. Paid so much more. We were in the suits and two wonderful Butlers,Chad and Stacy. We have asked for the same butlers so professional. We will not be coming back. Toilets didn't work half the time, power went out but was fix not to long. Cold showers. All the restaurants they tell you about , Tex Mex was the worst food I have ever eaten in my life. Should have figured that out it was empty. The Jade which was open 2 day was the best It was not open because it was not busy at the resort..You read in all the listing that they have so many restaurants, but they don't have them open, so you can't enjoy. Italian was ok steak house terrible. OMG The sports bar. Went in to get a burger. Two hours later a burger. The waiters were just wonderful kept saying he was sorry. But we waited 2 hours they didn't have any ham burger meat had to go find some. we still waited finally we got hamburgers . The grounds are beautiful the bartenders the best. Always have smiles and they are so much fun. Akeem and DeShane and even blue waters OWayne are wonderful. Amanda in Italian keep us smiling she's a doll. They are so sweet and helpful there. The only thing that is keeping this resort going is the kids who work there. They do there very best for you. And please tip them they deserve it. NOW Mr Jordian manager, what a joke .You don't seem him much because I think he hides out. Asked for his card and he said he would send it to our room . Asked him twice and never did we hear from him. Go figure. Now the general manager is never around. Ask at the desk they don't know where he is or when he will get back. Guess he is on vacation too. Our flight home, the bus picked us up 3 ours early. Then we stopped at every resort on the way to air port. We had pass's for the montego club which cost. When we got to the air port we had one hour 15 mins. Standing in line to check in was a screamoing night mare . My flight was a 30 min wait. But lost the club money. Never again if I ever go back to Jamaica,been going for 35 years I will get my own ride back at my time. Please don't stop coming to Jamaica it's a wonderful country and the people are the best. Just check out the reviews from many sights.

Everton
Brianna S,
Wed May 23 06:07:45 EDT 2018
Omg Everton is the best. We were walking and he came up to us and ask if we wanted to do yogi . He much have read my mind cause I needed that. It was beautiful. It really relaxed me. He’s is truly a gift from God . He’s is the best,he make you feel comfortable. Everton nadir his best and made us feel welcomed and also taught us . Best 20 mins of our life !!! Love Jodie and Bri ...

Royalten Blue Waters
Kathleen W,
Wed May 23 05:50:14 EDT 2018
I had an awesome time at this resort everyone was really friendly and they made sure you had a great time I would defiantly go back again. Kaylia she works by the lazy river she was really sweet and helpful



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