Apple Vacations Traveller Reviews
Couples San Souci WAS AMAZING!!
We enjoyed our Jamaica experience through Couples San Souci so much that we cannot wait to return! We are planning to take a trip any time that we can afford it!
We loved San Souci and hope to return. Only thing for people to know there are lots of steps.
Just once I would like to check into Couples and get the room I booked. Every time the tell me my room, The Penthouse I booked 11 months earlier is not available and would I like to down grade for $100 in resort credit? No, i would not!!!!
Couples Sans Souci was amazing
We enjoyed our stay so much that we want to come back here next year. The entire staff weather they were grounds crew, watersports, maids, etc always asked if everything was OK. The staff here go out of their way to make sure you are happy.
We had an awesome 6 days & 5 nights. The cuisine was excellent throughout our stay no complaints and the staff was exceptional.
Fantastic Resort, Incredible Resort
The resort is incredible. It is not overly large, and is built on several levels of on the hill beside the beach, so it feels rather small and private. The staff are very personable and friendly. They remember you (and your drinks). We loved this resort compared to much larger ones where you are just a number. This resort also has the highest percentage of repeat guests compared to the other Couples. It was around 48% of guests were repeat guests while we were there. That's incredible! We certainly hope to be a repeat guest. The only thing to consider is that it is a 2hr van ride from the airport (which has a Couple lounge area and free beer). They also ask you to tip the driver and the person loading your bags on the van. Otherwise everything else is included and you are NOT to tip the staff at the resort. No tipping pressure was very nice. The meals were fantastic, the best we've had. The water sports activities are all included. We snorkeled twice, kayaked, paddle boarded, and did the glass bottom boat. The only downside we really experienced is that the water sports staff that actually take you out (they are in blue water shirts) are not quite as friendly as the rest of the staff. They frequently are the only ones there to answer questions or help you reserve your spot, and they are vague with their responses, or act as if you are bothering them at times. Other times, there was a separate girl working the sports reservations booth which was helpful. But there were several times we almost missed our activity because they were vague and told us to wait, only to see another guy walk over to the boat without anyone saying anything to us and running to it before he left. They need a "waiting area" or better directions for what people should do that have never done the activities before.
Another amazing trip to Couples Sans Souci! We have celebrated a honeymoon, anniversary and a birthday there and can't wait to go back! It was glorious relaxing and having everything taken care of after working so hard back home in order to go on vacation! Cannot say enough to give it proper justice! Love everything about the resort! Thank you!!!
Just the right size
This resort was not too big or overcrowded but was still able to offer all of the desired amenities and activities.
Intimate and Serene
The size of the resort was perfect for our honeymoon. Not too big. Not too small. The hotel staff was accommodating and friendly. The food was a fair, not great, not too awful. Options for included water sports and activities were a great way to expand our honeymoon experience. I highly recommend a couples massage in the Hide Away hut on the cliff over the ocean, an experience I will never forget.
Couples San Souci
Our resort was great. We are very please with the service and staff at the resort. The staff was very friendly and fun. The room was perfect and was very comfortable. The food was always fresh and meals were amazing. We are very pleased with couple San Souci Ocho Rios
I upgraded to an ocean view penthouse what a disappointment no ocean view our room was located directly above the device driveway I heard backup alarms on trucks every morning stating at 5 an I heard staff talking loudly I smelt diesel fuel from the trucks I paid thousands extra and when I met other couples they had amazing full ocean view and didn't pay anything extra I also received an email from spoke the flight changed they were rude on the phone I had to pay extra airline fees u am very upset with Apple very upset
TripAdvisor Traveller Reviews
Holiday at San Souci
This was our third trip to Couples San Souci. The entertainment improved significantly since last year. We enjoyed the new Jamaica night and gala shows. The musicians roaming around were also great. The food also improved, but has always been good. The service was outstanding as always and the room was great. We plan on returning again. Thank you for another terrific vacation.
I had so much fun on my honeymoon at Couples San Souci! The room was perfect, the property was beautiful and the food! I can say we will definitely be back, this was our first all inclusive and we certainly enjoyed it! What made the trip was the staff, you can tell that they love their jobs!
Best vacation ever
Beautiful resort. The flowers were in bloom everywhere and all the grounds were beatifically maintained. Fabulous food, regardless of where we ate. All the staff was friendly and efficient. This was our third visit and can't wait to return next year.
Back to Paradise
We have visited Couples Sans Souci many times and it never disappoints! The staff are amazing from the breakfast crew in Palazzina to the bartenders at the beach bar at midnight and all those in between. Particular thanks to Odean and Criss-Anne at breakfast. The food is excellent, the rooms are clean, spacious and comfortable and the entertainment is varied and of top-notch quality.We can't wait to go back!
Very relaxing getaway
2nd time at Couples San Souci. Came down with about 30 friends and family for my daughter's wedding. The overall experience was fantastic. The ceremony and reception were well executed. Beautiful setting making for some great pictures and memories. The food was great and drinks were flowing. We stayed in the newly renovated beachfront rooms, very nice and the location was very convenient to the beach, pool and most of the restaurants. The service was outstanding, never waited for anything. Kevin and Keyon from the beach bar were excellent. Baby A (Andreen) and Fayon were great fun. Carol from the omelette station as amazing, not sure how she is able to keep that pace up day after day. Highly recommend this resort for a destination wedding and place to relax.
The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.