Grand Oasis Cancun

All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of sparkling wine, fruit basket, honeymoon dinner with a bottle of house wine, and room upgade (based on availability, mininum 5 night stay).
Family: Two kids 12 & under Stay, Play, and Eat Free.

Create lasting memories at Grand Oasis Cancun. Under an impressive crystal cupola, the lobby of the hotel captivates with its hanging plants and exotic gardens. All rooms are decorated in a minimalistic Mexican style, and offer a balcony. This hip, all-inclusive resort is located in the heart of Cancun's hotel zone, on a magnificent white-sand beach that's close to nightclubs, bars, restaurants, and shopping.

Grand Oasis Cancun offers a variety of daily activities and entertainment. Stay in shape at the fitness center, swing into action at the 9-hole, par-3 golf course, or relax at the full-service spa. Grand Oasis Cancun also has tennis courts and shops. Take a dip in one of the longest pools in Cancun or relax under a palapa on the beach.

Grand Oasis Cancun is known for its high-profile entertainment. Highlights include Vegas-style aerial acrobatics shows, the multi-level Red Casino, themed parties, DJs at the pool and beach clubs, and concerts by internationally-renowned artists. More than 50 in-house performers -- singers, acrobats, skaters, comedians, flash mobs, and more -- ensure that entertainment experiences can be found throughout the resort every day. Dance the night away at the on-site nightclub, or relax to the sounds of live bands and musicians each night.

This exclusive resort provides the highest standards of quality and offers a relaxing atmosphere. Grand Oasis Cancun boasts one of the largest selections of restaurants and bars in the city. Take advantage of many eateries, each one with different specialties, and enjoy your favorite cocktail in one of the amazing bars.

Find more information about Oasis Hotels & Resorts. Learn more about Cancun.

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Located in Cancun's Hotel zone, this beachfront property is within 16 km (10 miles) from the Cancun international airport and 20 km (13 miles) from downtown Cancun.
Address: Blvd. Kukulcan Km 16.5, Zona Hotele

Local Phone: +52-998-881-7000
Toll Free Phone: 1-800-446-2747
Fax: 770-453-7777
Website Address:
Barber / Beauty Salon
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
Quarter-mile swimming pool (the longest in Cancun) with 3 swim-up bars.
Par 3 executive course.
Holes: 9
Green Fees: Complimentary
Club Rental Fees: $
Number of Courts: 1
Outdoor Courts: 1
Court Fee: Complimentary
Other Sports Available
Other Sports: Kayaks and aqua bikes at nearby AquaWorld Cancun.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
This all-inclusive resort is close to all the fun and the best attractions in the hotel zone of Cancun, set on one of the most beautiful beaches in the destination. Grand Oasis Cancun is the only casino resort in Cancun's hotel zone. Here guests can experience something new every day, from golf on the exclusive 9-hole par 3 course, to the sensual cabaret-like atmosphere of the Kinky nightclub. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 1278
Year Opened: 1989 Credit Cards: Visa, Master Card, American Express
Ocean view, WiFi (two devices per room), private check-in and checkout, late checkout (subject to availability), welcome amenity, turndown service, 24-hour room service (delivery fee $), robes and slippers.
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
1 king bed or two double beds, full private bathroom with amenities, private balcony with garden or golf course viewroom, private balcony with garden or golf course view.soda, beer), 24-hour room service ($), HD flat screen TV, USB ports, beach towel.
1 King Bed or 2 Double Beds Crib Available, Crib Charge:X
Other Amenities -
Air Conditioning
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe

All rooms also feature private balcony, full private bathroom with amenities, USB ports, beach towels, daily housekeeping. All rooms are non-smoking. Rollaway beds and cribs on request (subject to availability).
Grand Oasis Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 17 Restaurants at Grand Oasis Cancun:
Il Forno Dos Lunas - Pizza and pasta, open for lunch and dinner, indoor and outdoor seating, casual dress.
Dos Lunas - Italian restaurant, open for lunch and dinner, indoor and outdoor seating, casual dress code.
Tun-Kul - International buffet, open for breakfast and dinner, indoor seating, casual dress code.
Ibiza - Seafood and sushi, open for lunch and dinner, outdoor seating, casual dress code.
Tatish - International buffet, open for breakfast and dinner, indoor seating, casual dress code.
Sevilla - Spanish cuisine, open for dinner, indoor seating, casual dress code.
Sports Bar Diner - American buffet, open 24-hours, indoor and outdoor seating, casual dress code.
Bahia Rodizzio - Steakhouse and rodizzio, open for lunch and dinner, indoor seating, casual dress code.
La Placita - Food court terrace (burgers, chicken, tacos and tortas), open for lunch and dinner, outdoor seating, casual dress code.
Akeru Asia Lounge - Sushi bar, open for lunch and dinner, outdoor seating, casual dress code.
Maria Bonita - Mexican restaurant with live Mariachi, open for lunch and dinner, indoor and outdoor seating, casual dress code.
Cocoa Hippie Chic - Seafood grill & BBQ, open for lunch, outdoor seating, casual dress code.
Red Circus ($) - Dinner show featuring aerial acrobatics, indoor seating, formal dress code, reservations required (tickets subject to availability).
Il Forno Joy's - Pizzas and pastas, open for lunch and dinner, outdoor seating, casual dress code.
Joy's - Trattoria with live Italian music, open for dinner, indoor seating, casual dress code.
Hacienda Sarape - Tex-Mex restaurant, open for lunch and dinner, indoor seating, casual dress code.
Dragon Wei - Chinese-Mexican fusion, open for dinner, indoor seating, casual dress code.
Daily Activities & Entertainment:
Yoga, pilates, Zumba, pool & beach games, contests, soccer, golf & tennis. With more than 50 in-house performers, all-inclusive resort boasts a new activities program with singers, clowns, acrobats, roller blade performers, comedians, DJ's & more.
Nightly Activities & Entertainment:
Vegas-style aerial acrobatics shows, live musicians & bands, nightclubs, DJs at the pool & beach clubs, themed parties, r estaurant & burlesque cabaret shows, cpmedy sketches, music festivals, world title boxing matches and more.
Kid's club, pool games, arts and crafts, playground, etc.
Applicable Ages: 3-12 years old.
Program Fees: Complimentary

Children's Facilities
Babysitting Fee: Fee required.
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
688 Recommend
688 past Apple Vacationers would recommend Grand Oasis Cancun to their friends and family
TripAdvisor Web Reviews
Based on 11659reviews
What to expect

TripAdvisor Traveller Reviews
Very poor customer service
Doug F, United States
Fri Oct 12 07:19:33 EDT 2018
On October 8th 2018, while in Cancun, my wife and I went to the Red Casino to do a little gambling. After a few hours there, it was dinnertime, so we looked around the affiliated resort, Grand Oasis for someplace for dinner. We came across a modest poolside café, Sarape, and ordered dinner. The service was a little slow, but the food was OK. When I asked for the check, we were informed that this restaurant was part of an all-inclusive resort, and the server did not know how to handle this situation. After consulting with the Head Waiter, our server sent us to the front deck of the Grand Oasis to handle the bill. The desk staff was very unprofessional, acting like it was our fault, even though we told him that the restaurant did not ask to see any wristband or ask us if we were staying at that resort. After about an hour wait, the front desk told us that we owed them $41 USD a piece or a total of $82. This was more expensive than most of our meals we had had in Cancun. We challenged that cost, but were threatened that they would call the police if we did not pay the full amount (we had offered to pay a lower, more reasonable amount). They ultimately “wore us down” and we paid the $82. They had an opportunity to provide reasonable customer service and they choose not to. Needless to say, we will not go back to that property again.

Beutifal vie,good food,love the special resturants, for an example white box and the dinner on the beach.
Maria S,
Wed Oct 10 17:54:08 EDT 2018
Started off rough bad room no A/C and a view of a palm tree and a courtyard not whatI expected went down and had a talk with the director Andrea Bosia ,he immediatley fixed the problem and had my room to ocean view and got me with the supervisor Marijose Luevano and made my anniversary visit one of the best anniversary's I ever had. Thank You guys very much.

Party resort, where a younger crowd that doesn't expect luxury has a blast!
861nashlove, Nashville, Tennessee
Wed Oct 10 11:07:20 EDT 2018
Grand Oasis is a blast for people who want to party, lay around, drink great drinks, swim, and eat decent food (I didn't say! I loved being at this resort because of the bartenders were so fun. My crew of 10 tipped the bartenders $1 each while we hung around their tiki bar areas and they made conversation with us and remembered us by name after the first few nights. We stayed for a week. They had several restaurants but most of them we couldnt eat at because there are differently levels of packages you can purchase within the same resort, so look into those! The beach was nice but they strictly enforce that you must pay to lay on their "bed" type beach layouts. The swim up bar was really fun, people get pretty out of control in that area sometimes- as in its fun for people drinking, but not somewhere you want to bring kids, reserved people, or party poopers. They had a circus and some cool shows while we were there. 2 of the 4 rooms air conditioning stopped working which sucked, and they never got around to fixing it the last couple days. We each received one beach towel and they would not give us another one which was weird.. and kind of gross. We also paid for ocean view rooms but then once we added another person onto our trip last minute they made her purchase a room all to herself, and moved our whole crew to other rooms with a courtyard view.. some of the people we were with were pretty upset by that! They give you a bracelet you have to keep on the entire time to signify that you are a part of the all inclusive resort. There is one night club called Coyotes- That gets pretty wild, its fun though. All in all I'd recommend this resort to a younger crowd!! It gets crazy busy during spring break though, so beware it will take 20 minutes to get a drink rather than 20 seconds during the first couple weeks of March! The Excursions that we booked through the hotel were the best part!

Relaxing stay, great staff.
Wed Oct 10 07:54:05 EDT 2018
Stayed for 2 nights after travelling in Central America for 33days. Was a great place to unwind. The pool, the beach, the variety of things to do are excellent. People do need to manage expectations though because this is a popular spot for spring breaker type crowds. You will get some loud, obnoxious guests. Wait times for restaurants can be long if the hotel is busy. Additionally if you do want everything inclusive, stay in the pyramid. Some things are exclusive to pyramid guests which I was unaware of when I booked. What made this a great stay was one of the staff members (Raphael, the concierge in building 3) bent over backwards to make sure that my stay was extremely enjoyable. If I had issues in my room he was quick to resolve them in a timely and professional manner. He also took time to recommended me places within the resort, tailoring my experience, for a single traveller who just wanted to relax. It was staff like Raphael that would have me coming back to the Grand Oasis.

Terrible stay!!
Matthew S,
Mon Oct 08 18:09:40 EDT 2018
Just returning from a 3 night stay and wanted everyone to be aware. Rooms are outdated, ceiling leaking throughput building. Plaster from ceiling falling down, a/c in room was warm at best. Went to Mexican restaurant late at night and sat 35minutes without anyone taking my drink or food order. Went i asked staff why the delay he said "you lie" and walked away. Food was at best a 2/5, had to pay for room service food which i was shocked and minimal options. Almost impossible to get alcohol before 11( a waiter snuck me a draught) and barely anywhere to get alcohol after 12. Stayed at many all inclusive restorts and will never ever stay here again.

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