Cancun

Secrets Silversands Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2017.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory and extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Pool View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Silversands Riviera Cancun brings a brilliantly contemporary atmosphere to Riviera Cancun. Surrounded by warm crystal waters, this all-suite, adults-only (18+), Unlimited-Luxury resort features modern and stylish guest suites, each featuring a suspended king-size bed (or two double beds), in-suite Jacuzzi for two, private terrace or balcony, complimentary mini-bar, and much more. Each is a showcase of modern luxury.

Be pampered at the world-class Secrets Spa by Pevonia. Work out at the fitness center and relax in two Jacuzzis. There is enough entertainment, sport, and recreational opportunities to fill every waking hour.

Indulge in an expansive array of international cuisine at seven á la carte, gourmet restaurants, a buffet venue, and more - reservations are never required. Your Unlimited-Luxury privileges include all meals as well as top-shelf spirits at eight bars, from elegant to swim-up. Enjoy cocktails and nightlife at the newly expanded Veranda Bar.

If you desire an even higher level of luxury, the Preferred Club is for you. Preferred Club suites are in premium locations and offer special concierge service and Preferred status and amenities including complimentary internet access in room or suite, upgraded mini-bar service, upgraded bath amenities, iPod docking station, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property employs a variety of environmentally-friendly practices to support sustainable tourism efforts. Secrets Silversands Riviera Cancun is Rainforest Alliance Verified and recognized for its commitment to reducing their environmental impact within the resort and the surrounding community. The resort is also recognized by TripAdvisor as a Green Leaders Golden Level property, and holds a Distintivo "S" by SECTUR.

Find more information about Secrets Resorts & Spas.
Learn more about Cancun.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Silversands is nestled on the coast of the Yucatan Peninsula and lies a mere 15 miles south Cancun and about 20 minutes from the Cancun Inernational Airport. This all-suite haven is surrounded by coral reefs and adventurous attractions.
Address: PUERTO MORELOS
BENITO JUAREZ
QR

MX
Local Phone: 998-193-1800
Toll Free Phone: 866-GO-SECRETS
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Pools
Number of Pools: 8
Outdoor Pools: 8     
Swim-up Bar
Eight swimming pools with an expanse of over 43,00 sq ft including an infinity pool. Two Jacuzzis for eight people
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Euro bungee, basketball.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Surrounded by warm crystal waters this all-suite adults only Unlimited Luxury resort features 433 suites, most with ocean view, over 43,000 sq ft of pool areas and expansive manicured gardens, eight restaurants and eight bars. Beach:
Total Rooms: 433
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
JUNIOR SUITE POOL VIEW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with pool and garden views. Also features a spacious bathroom with a rainfall shower and Jacuzzi for two, a minibar, Secrets Box, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF JRS POOL VW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with pool and garden views. Also features a bathroom with a rainfall shower and a Jacuzzi tub for two, a minibar, and more. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF ROOFTOP JACUZZI OCEAN VW
Stunning views of the Caribbean from an expanded private furnished terrace with outdoor Jacuzzi and sitting area. Room includes one king bed, remote controlled curtains and blinds, desk, sitting area with dining table, and Jacuzzi in bathroom.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
OVER THE POOL CABANA HONEYMOON
Facing the Caribbean, 930 square feet. Perched on stilts above a 282 square meter pool. Ideal for couples, features 60" HD TV screen, bathroom area w/ Jacuzzi® overlooking the pool, rain spa shower. Private furnished terrace w/ outdoor private plunge pool
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE PART OC VW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with partial ocean views. Also features a bathroom with a Jacuzzi for two and a rainfall shower, a minibar, Secrets Box for room service, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE OCEANVIEW
Oversized room includes one king bed or two queen beds, and a private balcony with stunning ocean views. Other features include a rainfall shower and Jacuzzi for two, a separate sitting area, a minibar, Secrets Box, and much more. 688 sq. ft.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE SWIMUP
Spacious guestroom includes one king bed or two double beds, and a private, furnished terrace with direct access to the swim up pool & lounges. Other features include a Jacuzzi tub for two and rainfall shower, a separate sitting area and more. 688 sq.ft.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREFERRED CLUB HONEYMOON SUITE
Includes a large bedroom with a walk-in closet and king bed, a large living room with a dining area, and a furnished terrace with an outdoor Jacuzzi and oceanfront views. Preferred Club privileges include private access, upgraded amenities, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE TROPICAL VIEW
688 square feet/64 square meters. Each suite features in room climate control, a small dining table for 2, flat 32" screen TV, bathroom with a whirlpool for 2, a rain shoiwer, double vanities, scale. Located in the upper floors of each building.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
PREFERRED CLUB MASTER SUITE
Includes a bedroom with a walk-in closet and a king size bed, a large living room with a dining area, and a furnished terrace with an outdoor Jacuzzi with oceanfront views. Bathroom features a rainfall shower and Jacuzzi for two. Preferred Club included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF JRS OCEANFRONT SWIMUP
Includes one king bed or two double beds, a separate sitting area, and a terrace with direct access to the swim uo pool. Features a bathroom with a rainfall shower an d a Jacuzzi for two. Located on ground level. Preferred Club privileges included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREF JRS OCN FNT
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with oceanfront views. Also features a bathroom with a rainfall shower and a Jacuzzi for two, a minibar, Secrets Box, and more. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
DINING
Secrets Silversands Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Secrets Silversands Riviera Cancun:
Oceana - Situated directly under a giant palapa with a beautiful view of the ocean, serving a la carte seafood specialties in a quiet romantic & seaside setting. Dress Code: Casual Elegance No reservations required. Additional charge for lobster.
Seaside Grill - Located in the pool area with a stunning view, serving a la carte grilled cuisine. Outdoor seating available. No reservations required Dress Code: Casual
24 Hour Room Service -
Himitsu - Specializing in a fusion of Pan-Asian and Oriental a la carte specialties. Three tepanyaki tables. Outdoor seating available. Open for dinner only. Dress Code: Casual elegance. No reservations required
Ratatouille - Ŕ la carte mediterranean cuisine. Open for dinner only. Dress code-casual elegant. No reservations required
El Patio - Savor Mexican a la caret cuisine in a traditional authentic ambience. Open for dinner only. No reservations required Dress Code: Casual elegance
Bordeaux - A la carte fine French cuisine. Open for dinner only. Dress Code: Casual elegance. No reservations required
World Cafe - Dedicated to International cuisine with a variety of specialty items & classics. Outdoor seating available. Open for breakfast and lunch. Dress Code: Casual.
Portofino - Enjoy delectable Italian a la carte cuisine. Wine cellar. Open for dinner only. No reservations required Dress Code: Casual elegance.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-Bungee, darts, tennis clinic, beach soccer, archery, golfing cage, Spanish lessons, salsa lessons, bike tours
Nightly Activities & Entertainment:
Nightly shows, movies and sporting events on big screen TV on beach, Desires Lounge, theme shows, casino night & more!
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3915 Recommend
3915 past Apple Vacationers would recommend Secrets Silversands Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11209reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Highly recommend
CRISTAL S.
Jan 18 2018
We had a fantastic trip! The restaurants and bars were all great and the service was fabulous as well. The event staff are great at what they do and very personable to all the guests. We definitely plan to go back again!!
Customer Rating: 

The best!
DALE N.
Dec 27 2017
I've been vacationing over 25 years and this was the best. Excellent room, excellent food, well maintained, excellent service, very friendly staff, beach was fine and a peaceful environment. He only thing I could have enjoyed more was in the water their were too many rocks that discouraged swimming. Otherwise everything else was perfect. I will be back again.
Customer Rating: 

The Best Food and Service
ANTONIO M.
Dec 26 2017
If you seeking hotel beauty there are better looking properties. But what Silversands lack in looks it more than makes up for with their service, quality of food and dining friendliness, comfort and price.
Customer Rating: 

Relaxing Gettaway
JEFFREY K.
Dec 11 2017
We went on this vacation to simply get away and relax for a week. The annoying thing was at check in, we got whisked away and wasted a good hour listening to the resort sales pitch on trying to get us to visit other resorts and book something in the spa. They were very high pressure and quite honestly annoying. The thing that really ticked me off was the Apple Vacation rep calling our room two days at 8 AM while I'm on vacation. How dumb can you be calling a couple on their vacation at 8 in the freaking a.m.!! We were not happy about that. Language barrier was often difficult. Overall though, it was very relaxing, food was fantastic, we had a blast! I'd likely return to Jamaica over Mexico simply for the nicer calm ocean and staff that speaks English and is much for fun.
Customer Rating: 

Both sick on our honeymoon
KURT M.
Dec 09 2017
We booked Secrets Silversands for our honeymoon from Mon, Nov 27- Sat, Dec 2 after doing extensive research. Being it was our honeymoon, we were looking for a high quality resort with lots of amenities and good food. However, we were disappointed. We had booked the honeymoon package, but that was somehow overlooked and only clarified after pointing it out to staff. The room was a nice size, but needed some upkeep as you could tell it was becoming used and dated. Our first two meals were very good with great service. Most of our experience with the dinner restaurants were good, except for at the Mediterranean restaurant, where I had ordered the chicken entree and was surprised and disappointed when I received two pairs of chicken wings with only a few vegetables and no starch. Breakfast was great, but I wish there were more choices for lunch. We unfortunately both became violently ill with severe vomiting and fever Wednesday evening and into Thursday. Thursday morning, we managed to eat some breakfast and then slept until 3pm. We attempted to eat dinner, but still did not feel well. We had planned a full day excursion for the Thursday and ended up cancelling it all together because we were so sick and are now out $350! On Friday, we overhead many people saying they had been sick or had loved ones that were back in the room sick. We mentioned it to staff, but they did not appear to care or even seem to hear what we had said, as if they were trying to cover it up and ignore us. One guest wondered if it was related to the ice as the ice machines within the hotel mysteriously disappeared with a message urging guest to contact room service for ice. I have no idea what made us sick as we both ate different things the day leading up to it, unless it was the ice? In the days after, although we were hungry, we were scared to eat. I didn't realize the scope of the sickness until reading these other reviews. Based on the reviews, other guests were ill prior to us even arriving. However, no one had notified us that anything was going around or try to move us to another resort. It appears there was an outbreak at the resort, which staff unfortunately did not seem to care or listen to their guests' safety or concern. We specifically chose Secrets to avoid getting sick, but were extremely disappointed. Based on our experience, I wish we were have booked another resort.
Customer Rating: 

Lovely place but visited during a food poisoning epidemic
SCOTTIE B.
Dec 01 2017
We have great time to except for the bout of food poisoning. Staff at the World Cafe are fantastic -Mar the hostess, servers Jose, Miguel and Juan as well as many others took excellent care of us. Pool servers Amanda, Karen and Maria were fab. We vacationed at this property last spring, Mar and Amanda remembered us. Our room was clean and the Apple Staff were great with excursion plans.
Customer Rating: 

2nd time back
DUSTIN Z.
Nov 23 2017
Me and my wife went back for 2nd in 2 years and loved it again. Service, food, booze is all top notch. Resort is beautiful and quaint. Not a huge resort so you tend and meet people throughout the whole stay and see them over your stay. The whole crew from grounds to management is very nice and hospitable. The rooms are very sleek and the bed was really comfortable for a hotel. We had every sort of dining from the breakfast buffet to sit down dinners and even the room service, enjoyed them all. Everyone there is so happy to make you feel welcomed. Would 100% recommend although i do want to try a new secrets next trip as i have heard there are others that are awesome as well!
Customer Rating: 

jak great hotel
JOHN K.
Nov 22 2017
flight with delta getting there and back terrible all started with wife's name being spelled differently on passport and name on airline tickets apple was told differance
Customer Rating: 

Amazing anniversary trip!
MICHELLE B.
Nov 18 2017
My husband and I could not have asked for a better trip. We ate delicious food, had beautiful accommodations, and fun entertainment. It was relaxing and fun. The entire staff was friendly, helpful, and many times went above and beyond.
Customer Rating: 

Secrets Silversands
ANNA B.
Nov 16 2017
The room was awesome that Melanie set up for my birthday. The food was incredible and was so pleased. I brought 8 people who had never stayed at a resort in Mexico but they all loved it.
Customer Rating: 

Silversands review
MARTHA P.
Nov 14 2017
I am very disappointed in the house keeping service. Everyday we had to beg for a complete set of towels, a clock, hangers, slippers, a screen in door, the list goes on. We are repeat guests, pool bar ran out of bud lite beer, vodka, and did not have crown royal as it did in the past. Very disappointed in the side trip on the catamaran not what we were sold. Probably won't come back, with all inclusive you should at least have your room stocked.
Customer Rating: 

TripAdvisor Traveller Reviews
Pleasantly surprised
Broskoph,
Fri Jan 19 15:20:37 EST 2018
We loved the pool area and entertainment staff and the views from our room the sunset was gorgeous! The infinity pool and swim out are so enjoyable we can’t wait to go back! We enjoyed the Pier and the bar at the beach!

Nice resort overall
Boomer865, Chicago, Illinois
Fri Jan 19 14:11:05 EST 2018
Resort is not big. Nice rooms. Food was great, although one night at a French restaurant dinner took 3 hrs, way too long. Nice entertainment, everyone is extremely pleasant and polite, excellent customer service. On the negative side, Building 5 had non-working elevator (although we didn't have to drag our luggage up and down as it was delivered to us). But the main bad thing for me was a lot of rocks in the water on the beach and few people in the water because of it. Neighboring resort had fewer rocks. Overall nice place to stay.

Outstanding Service
stevesP7234XG,
Fri Jan 19 03:25:31 EST 2018
My wife and I enjoyed 5 outstanding days at the resort. The only downfall was that I couldn't get my wife to leave the resort, she was having so much fun. We didn't want for anything thanks to the staff.

Loved it!!!
lindaD4776PT,
Thu Jan 18 20:52:56 EST 2018
The large room was great. The balcony was large and had beautiful views. The spa treatment was some of the best I have experienced and they did not push product to you after the treatment. The Italian Restaurant food was delicious.

misleading advertising - liquor rationing, complimentary golf etc.
miamillion, Tacoma, Washington
Thu Jan 18 16:27:55 EST 2018
First, I agree with other reviewers - the employees are great. this "all inclusive" Unlimited Luxury" resort wants you to drink only in their bar, not your room... after the first night we upgraded to Preferred - partly because we were told we would have an access to an upgraded mini-bar and we enjoy having a night cap in the privacy of our own room. It was also partly because our room was in the back next to the employee entrance and the metal door clanged shut so often and loudly we repeatedly woke up. save your money - Preferred means nothing, You are offered a choice of either 2 rum OR tequila airplane bottles a night, no more. We asked for bourbon and vodka. If you finally get something else you will get ONLY 1 standard bottle of ONE liquor for the entire stay - in this case off label vodka. VERY disappointed, terrible customer service. oh, and the "complimentary golf" costs requires a golf cart fee and then club rental (I expected the club rental fee) and then transportation to and from the course back to the resort amounted to $155. After this I ran every time I heard "complimentary".



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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