Cancun

Barcelo Maya Tropical and Colonial Beach


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All Inclusive    

2019 Exceptional Values
Extra Value: Receive up to $1000 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).
Honeymoon: Room upgrade to Premium category (based on availability), Petit fours and bottle of sparkling wine in room and Romantic Continental breakfast in bed (reservations required).

Spread over acres of lush tropical gardens, the upgraded, all-inclusive Barcelo Maya Colonial and Tropical Beach is bound to impress. With 960 rooms situated on over a mile of dazzling private beach and spectacular protected coral reef, this resort is an unparalleled exhibition of Caribbean paradise in coveted Riviera Maya.

Enjoy access to sixteen international restaurants, featuring Seafood, Asian, Mediterranean, and Italian cuisine, plus four buffets and four beach restaurants with local and specialty dishes to suit any palate. Fourteen bars throughout the complex ensure a delicious cocktail awaits you at every turn. Lounge by one of four expansive main swimming pools, or join in the daily activities and watersports.

One of the largest theaters in the Riviera Maya will present nightly live shows complete with an accompanying orchestra. The U-Spa awaits your pleasure, boasting the latest equipment and luxury treatments, with whirlpool, two saunas, and two Turkish baths to relax away your stress and rejuvenate your senses.

Families can enjoy maximum freedom, choosing from among a wide range of activities for the whole tribe, including a gym, shopping, and non-motorized watersports. Qualified staff members organize entertaining activities for the smallest members of the family in the mini-club. Children are guided through games, competitions, drawing, handicrafts, movies, a mini-disco, mini-aerobics, and the brand-new U-Kids Spa.

By day, adults can join in a variety of sports, including tennis (day or night on floodlit courts), basketball, snorkeling, kayaking, windsurfing, and miniature golf. At night, enjoy the vibrant entertainment at the unique live shows and then dance the night away at Jaguar's Nightclub. In addition, you are free to access facilities in the pool and beach area of the Barcelo Maya Beach and Caribe immediately adjoining your hotel.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.

Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.

The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

Find more information about Barcelo Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: CARRETERA FEDERAL CHETMAL KM 266.30
PUERTO JUAREZ
QR

MX
Local Phone: 011-52-984-87...
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 4

Access to four main pools with swim-up bars around the complex
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Magnificent all-inclusive beach-front resort in two adjacent hotels spread over acres of lush tropical gardens. This resort features access to 16 restaurants, fourteen bars, disco, four main pools, and guests can use the facilities and a la carte restaurants at the Barcelo Maya Beach & Caribe (there is no access to Barcelo Maya Palace). Beach: Private beach for 1.12 miles crystalline turquoise waters and spectacular protected coral reef, an unparalleled exhibition of the Caribbean paradise.
Total Rooms: 960
Year Opened: 2005 Credit Cards:
HOTEL RESTRICTIONS
No Spring Breakers. A la carte dining: 3 nights: 1 dinner, 4-5 nts: 2, 6 nts: 3, 7 nts: 4, 8 nts: 5, 9-10 nts: 7, 11-12 nts: 8, 13 nts: 9, 14 nts: 10. Poolside waiter service is not part of the all-inclusive plan. Charged as room service fee.
ROOM TYPES
JRSUITE OCEANFRONT PREMIUMLEVL
comfortable 570 ft2 junior suites have a terrace or balcony with beautiful ocean views. You will also have access to the exclusive Premium Level benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY ROOM
Family room includes one bedroom with a king bed and a full bathroom, a separate living and dining room with three day beds, and a balcony or terrace with tropical garden views.
Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM RUN OF THE HOUSE
Guestroom includes one king bed or two double beds, a day bed, and a private balcony or terrace with garden views. Max. Occupancy: 4 guests.
Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE OCEANFRONT PREMIUM LEVEL
Intimate suites offer beautiful views of the ocean and tropical gardens. Scented candles and relaxing bath salts add to the elegance of this room. Also access the exclusive Premium Level benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Barcelo Maya Tropical and Colonial Beach features 1 meal plan options:
All Meals, Drinks & Tips
There are 16 Restaurants at Barcelo Maya Tropical and Colonial Beach:
Trattoria Pizza e Pasta - New Italian specialty restaurant. Open for dinner from 6:30-10:30 pm.
Tropical Buffet - International buffet restaurant at Barcelo Maya Tropical. Open for breakfast, lunch, and dinner.
Tokio - Japanese specialty restaurant. Open for dinner from 6:30-10:30 pm.
Colonial Buffet - International buffet restaurant at Barcelo Maya Colonial. Open for breakfast, lunch, and dinner.
La Fuente - Spanish specialty restaurant. Open for dinner from 6:30-10:30 pm.
Mariachi - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Mexico Lindo - Mexican specialty restaurant. Open for dinner from 6:30-10:30 pm.
Palmeras - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Caribe Buffet - International buffet at Barcelo Maya Caribe. Open for breakfast, lunch, and dinner.
Santa Fe - Steak house a la carte restaurant. Open for dinner from 6:30 - 10:30 pm.
Capri - Italian a la carte restaurant. Open for dinner from 6:30 - 10:30 pm.
Kyoto - Japanese a la carte restaurant. Open for dinner from 6:30-10:30 pm.
Mare Nostrum - Seafood restaurant served Mediterranean style. Open for dinner from 6:30 - 10:30 pm.
Rancho Grande - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Capitan Morgan - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Beach Buffet - International buffet restaurant at Barcelo Maya Beach. Open for breakfast, lunch, and dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Basket Ball, 18-hole Mini-Golf, Darts, Bocce Ball
Nightly Activities & Entertainment:
One of the largest theaters in the Riviera Maya. Nightly shows accompanied by a live orchestra.
CHILDREN'S PROGRAMS
Barcy's Kids Club
Applicable Ages: 4-12

Teen club

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
108 Recommend
108 past Apple Vacationers would recommend Barcelo Maya Tropical and Colonial Beach to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6274reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
FOOD!!!!!! POOR!!!!!!!!!We very like the hotel and our room! Beautiful!But food at buffet is not good,I was in this resort 5 years ago and back there the food was excellent! My son ate raw fish in the buffet and he was poisoned , He was very sick. I told two managers about this problem and they didnt want po pay any attention to our problem.
OLGA P.
Mar 19 2019
We very like the hotel and our room! Beautiful!But food at buffet is not good,I was in this resort 5 years ago and back there the food was excellent! My son ate raw fish in the buffet and he was poisoned , He was very sick. I told two managers about this problem and they didnt want po pay any attention to our problem.
Customer Rating: 

'like coming home'
DOUGLAS K.
Feb 18 2019
We have visited this hotel numerous times and it always feels like we are coming home when we arrive - can't wait to go again!
Customer Rating: 

beach too rocky and there is no bar service on the beach
SCOTT N.
Jan 18 2019
Beach was like walking on concrete. Water has too many rocks to stumble over Ouch!. There is no more beach bar service. No one to take orders and bring to us. Seems like they are cutting staff.
Customer Rating: 

rooms
MANUELA S.
Jan 09 2019
The resort is really beautiful and the staff is excellent, but the rooms are old and humid. we asked to change the room as it was really humid there and the smell was terrible. they gave us a different room a little bit better for the humidity, but still the rooms are very old. they need to upgrade the rooms to be align with the rest of the resort. besides, we paid for a big room as there were not other rooms available, when we booked the trip, but by the end we stayed in one bedroom room. we should received a credit for that!
Customer Rating: 

Needs some updating.
FRANCIS H.
Jan 09 2019
The air conditioning was able to keep up but needs dehumidifier. Room was so humid my phone wouldn't charge because it thought it was wet. Mattresses need replacing - the indents from the previous thousand guests were so big I couldn't sleep comfortably. Other than that it was a pretty good hotel and apart from one rude guy at checkin who gave us trouble over changing a room that had no air con, fridge or TV, the staff were great.
Customer Rating: 

Excellent Family Resort
BRAD E.
Dec 06 2018
Excellent resort. Very large since it has 5 resorts combined into one area with shared amenities. Sprawling beach and many activities available onsite.
Customer Rating: 

Barcelo Maya
BETHANY F.
Nov 05 2018
I would not recommend this hotel or return to the hotel. They gave us the wrong room and then gave us the wrong timing the next day. They said our room would be ready at 3 pm and then was not ready until 4pm. During that time our current room was being cleaned meaning we had no room to go into to. Check in took an hour, it was very long. The alcoholic drinks were foamy (the frozen ones). There was not a lot of entertainment or things to do on the resort.
Customer Rating: 

Fun Place!
KELLY T.
Nov 01 2018
Enjoyed our stay here! Great customer service and clean resort. Would love to bring our kiddos next time!
Customer Rating: 

Great Fun
CODY I.
Oct 30 2018
The hotel over all was great they had a lot to do at the resort. The kids areas were awesome. This was a great place to go and get away for a while. They was always cleaning and taking care of the outside. There was 11 of us and was all accommodated very well. You never had to leave the resort to do anything.
Customer Rating: 

Great vacation!
SHEREE M.
Sep 04 2018
We got ours through a Groupon at a discount price and had the time of our lives on our Honeymoon. Apple was very organized from the moment we got to the airport at 5am until we finished through customs back home!
Customer Rating: 

Some issues
TABITHA P.
Aug 29 2018
Little food variety. We had to use the same beach towels for 6 days in a row.
Customer Rating: 

TripAdvisor Traveller Reviews
Drugs sellers on the beach
Diegomartinb2019,
Sun Mar 24 10:00:11 EDT 2019
I spent 2 weeks into this hotel. There was an music festival full of drunk people and during the day on the beach local people offered several times marihuana and cocaine. Really surprising because we supposed to be into a private area, so most probably it's already known by hotel staff. They were selling cigars but also offered drugs. Last time into this hotel with family.

Terrible tap beer. Otherwise beautiful!
Curiosity13904373981,
Fri Mar 22 23:38:30 EDT 2019
The beer was terrible and made me very sick. Ruined my vacation. Everything else was wonderful! Corona and Modelo. Are terrible. We should be able to at least drink can beer! This situation alone will cause 30 of us to not come back!!!

Perfect lunch :)
beachcomberdixie, Dawson Creek, Canada
Fri Mar 22 12:10:46 EDT 2019
Edilberto kuyoc is a lovely attentive waiter in the tropical buffet, he looked after us very well. :) we will certainly return, this being our fourth visit....always love the Barcelo!πŸΉπŸŒ΄πŸ πŸ¦‹πŸŒΈπŸŒΊπŸ πŸ˜ŽπŸ‘ŒπŸ»

Afternoon meal indoors
lindal394, Port Coquitlam, Canada
Fri Mar 22 12:09:28 EDT 2019
My friend and her son decided to take lunch at the buffet at Tropical 🌴 after snorkeling and swimming with turtles. We were met by Carlos Artis and Edilberto Kuyoc who took very great care to make our luncheon an awesome experience. Kind and attentive attitudes and overall very professional .

Excellent family stay
melaniedrummond81,
Fri Mar 22 11:57:08 EDT 2019
Wonderful resort, Barcelo properties are most definitely my favourite with their wasy to get around layout. This resort specifically has a great layout, pools close to the beach, so many things to see and do on the resort. This was our first family trip to Mexico and can’t wait to return. The wait staff in the dining room was outstanding.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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