Cancun

Barcelo Maya Tropical & Colonial Beach


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All Inclusive    

Exceptional Values!
Extra Value: Receive up to $1000 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).
Honeymoon: Room upgrade to Oceanfront (based on availability), fruit basket, bottle of sparkling wine and Continental breakfast in bed the morning after arrival (reservations required).

Spread over acres of lush tropical gardens, the upgraded, all-inclusive Barcelo Maya Colonial & Tropical Beach is bound to impress. With 960 rooms situated on over a mile of dazzling private beach and spectacular protected coral reef, this resort is an unparalleled exhibition of Caribbean paradise in coveted Riviera Maya.

Enjoy access to sixteen international restaurants, featuring Seafood, Asian, Mediterranean, and Italian cuisine, plus four buffets and four beach restaurants with local and specialty dishes to suit any palate. Fourteen bars throughout the complex ensure a delicious cocktail awaits you at every turn. Lounge by one of four expansive main swimming pools, or join in the daily activities and watersports.

One of the largest theaters in the Riviera Maya will present nightly live shows complete with an accompanying orchestra. The U-Spa awaits your pleasure, boasting the latest equipment and luxury treatments, with whirlpool, two saunas, and two Turkish baths to relax away your stress and rejuvenate your senses.

Families can enjoy maximum freedom, choosing from among a wide range of activities for the whole tribe, including a gym, shopping, and non-motorized watersports. Qualified staff members organize entertaining activities for the smallest members of the family in the mini-club. Children are guided through games, competitions, drawing, handicrafts, movies, a mini-disco, mini-aerobics, and the brand-new U-Kids Spa.

By day, adults can join in a variety of sports, including tennis (day or night on floodlit courts), basketball, snorkeling, kayaking, windsurfing, and miniature golf. At night, enjoy the vibrant entertainment at the unique live shows and then dance the night away at Jaguar's Nightclub. In addition, you are free to access facilities in the pool and beach area of the Barcelo Maya Beach & Caribe immediately adjoining your hotel.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.

Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.

The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

Find more information about Barcelo Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: CARRETERA FEDERAL CHETMAL KM 266.30
PUERTO JUAREZ
QR

MX
Local Phone: 011-52-984-87...
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 4

Access to four main pools with swim-up bars around the complex
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Magnificent all-inclusive beach-front resort in two adjacent hotels spread over acres of lush tropical gardens. This resort features access to 16 restaurants, fourteen bars, disco, four main pools, and guests can use the facilities and a la carte restaurants at the Barcelo Maya Beach & Caribe (there is no access to Barcelo Maya Palace). Beach: Private beach for 1.12 miles crystalline turquoise waters and spectacular protected coral reef, an unparalleled exhibition of the Caribbean paradise.
Total Rooms: 960
Year Opened: 2005 Credit Cards:
HOTEL RESTRICTIONS
No Spring Breakers. A la carte dining: 3 nights: 1 dinner, 4-5 nts: 2, 6 nts: 3, 7 nts: 4, 8 nts: 5, 9-10 nts: 7, 11-12 nts: 8, 13 nts: 9, 14 nts: 10. Poolside waiter service is not part of the all-inclusive plan. Charged as room service fee.
ROOM TYPES
JRSUITE OCEANFRONT PREMIUMLEVL
comfortable 570 ft2 junior suites have a terrace or balcony with beautiful ocean views. You will also have access to the exclusive Premium Level benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY ROOM
Family room includes one bedroom with a king bed and a full bathroom, a separate living and dining room with three day beds, and a balcony or terrace with tropical garden views.
Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM RUN OF THE HOUSE
Guestroom includes one king bed or two double beds, a day bed, and a private balcony or terrace with garden views. Max. Occupancy: 4 guests.
Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE OCEANFRONT PREMIUM LEVEL
Intimate suites offer beautiful views of the ocean and tropical gardens. Scented candles and relaxing bath salts add to the elegance of this room. Also access the exclusive Premium Level benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Barcelo Maya Tropical & Colonial Beach features 1 meal plan options:
All Meals, Drinks & Tips
There are 16 Restaurants at Barcelo Maya Tropical & Colonial Beach:
Tokio - Japanese specialty restaurant. Open for dinner from 6:30-10:30 pm.
Colonial Buffet - International buffet restaurant at Barcelo Maya Colonial. Open for breakfast, lunch, and dinner.
La Fuente - Spanish specialty restaurant. Open for dinner from 6:30-10:30 pm.
Mariachi - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Mexico Lindo - Mexican specialty restaurant. Open for dinner from 6:30-10:30 pm.
Palmeras - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Caribe Buffet - International buffet at Barcelo Maya Caribe. Open for breakfast, lunch, and dinner.
Santa Fe - Steak house a la carte restaurant. Open for dinner from 6:30 - 10:30 pm.
Capri - Italian a la carte restaurant. Open for dinner from 6:30 - 10:30 pm.
Kyoto - Japanese a la carte restaurant. Open for dinner from 6:30-10:30 pm.
Mare Nostrum - Seafood restaurant served Mediterranean style. Open for dinner from 6:30 - 10:30 pm.
Rancho Grande - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Capitan Morgan - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Beach Buffet - International buffet restaurant at Barcelo Maya Beach. Open for breakfast, lunch, and dinner.
Trattoria Pizza e Pasta - New Italian specialty restaurant. Open for dinner from 6:30-10:30 pm.
Tropical Buffet - International buffet restaurant at Barcelo Maya Tropical. Open for breakfast, lunch, and dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Basket Ball, 18-hole Mini-Golf, Darts, Bocce Ball
Nightly Activities & Entertainment:
One of the largest theaters in the Riviera Maya. Nightly shows accompanied by a live orchestra.
CHILDREN'S PROGRAMS
Barcy's Kids Club
Applicable Ages: 4-12

Teen club

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
108 Recommend
108 past Apple Vacationers would recommend Barcelo Maya Tropical & Colonial Beach to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4789reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Best Beach!
CHERYL O.
Oct 03 2017
This place is impeccable. My 4th time here and going back in March!
Customer Rating: 

TEST
The resort was beautiful
KRIS J.
Sep 25 2017
Maintenance and janitorial staff kept the grounds and facilities immaculate and beautifully maintained like brand new. Clean, abundant, and aesthetically pleasing pools with fountains, sprays, and bars. Spacious and fresh with many palms. The mattress was very firm. I prefer a soft mattress; but didn't inquire at the front desk if there was foam or something available to soften the bed. The pillows were very firm, and they were able to provide a satisfactory feather pillow.
Customer Rating: 

TEST
Just in general
DANIELLE P.
Sep 19 2017
Let me start with the negativity 1st because there are only a few... the 1st thing was that the resort was an hour away, I thought it said 45 minutes, however I could be wrong on that one.. the next thing is that most of the staff members didn't speak good English.. the last thing was the mesquito's, I usually go to Mexico in November, this time I went in September and there were a lot of mesquito's this time of year. Other than that the resort was beautiful and breathtaking.. I will definitely go back even though it was an hour from the airport. The food was amazing. There is even shopping on site so you don't have to leave the resort at all.. the staff was very friendly.. I will be back to this resort.. absolutely loved it.. I highly recommend it.. I've been traveling to Mexico for the past 3years and I've stayed at 5 start resorts and this is right up there and you can't beat their price.. N
Customer Rating: 

TEST
food was cold, lack of ammenities, lack of profesionalism from some staff at ront desk
FELIX S.
Sep 05 2017
Air conditioned in the room was poor, report fan noise for 3 days never was fixed. Some staff were friendly, but overall this was not a five golden apples resorts by long.
Customer Rating: 

TEST
Beyond a great place to stay!
DONALD H.
Aug 23 2017
We had the best time ever. The food and the service was beyond great. The staff were friendly and did a great job. We want to go back
Customer Rating: 

TEST
Excellent family vacation at Barcelo Maya in Riviera Maya
ANDREW S.
Aug 22 2017
Excellent family vacation at Barcelo Maya in Riviera Maya. I would highly recommend the Barcelo Maya resort. We stayed at the colonial and it exceeded our expectations. We were centrally located on the property with easy access to the pool and the beach. For a large buffet style restaurant the food was fairly good. The specialty restaurants were much better and enhanced our total experience. The property was extremely clean and well-kept. It's an excellent place for a family vacation.
Customer Rating: 

TEST
update the rooms
KATHLEEN P.
Aug 10 2017
We have previously stayed at this hotel and it was excellent. We were expecting the same this time but that was not the case. The room have several maintenance issues and changing rooms proved difficult. The hotel tried to fix most of the issues.
Customer Rating: 

TEST
Riviera Maya Barcelo
CHRISTOPHER B.
Aug 08 2017
The food was really great except for the seafood reservation one. Lots of kids which we expected families but there were a lot of kids. Awesome pools and service. The beach is incredible with palm trees providing shade. Shopping is close as well as fair prices. Wish more hotel staff was first to greet you instead of you having to say hi or good morning but I would return!
Customer Rating: 

TEST
Loved Barcelo Maya
DAVID B.
Aug 03 2017
I highly recommend this hotel. Everything was great. I would rate our experience a "10"
Customer Rating: 

TEST
:(
EUGENE S.
Jul 23 2017
Although we had a nice family vacation it was stressful during our arrival. Our trip was booked under one confirmation number, two rooms, including underage children and the hotel issued us our rooms in two different buildings, in two different hotels. The problem was solved and we did get together but after a long process and a lot of complaining. One room had a broken fridge and even after numerous days of requesting someone to come look at it or replace it.
Customer Rating: 

TEST
Unwilling To Recognize a Mistake
AMY G.
Jul 12 2017
Hotel is nothing too fancy but is clean and well maintained. The food and drinks were not the best and got really old after an 8 night stay. The views and pools were excellent. Two things that were incredibly frustrating; First, most of the staff were very friendly but we encountered two very rude ones. Prior to leaving for the trip I emailed the resort to see if nice shorts and shirts were okay for men to wear to the specialty restaurants. I received a response that very clearly stated that this was okay. Therefore, we did not pack pants for my husband and 14 year old son. To our surprise we were not granted access to the restaurant for our first reservation. I showed the manager the email and was a complete ass about it. The next morning I went to the front desk and the person there was a total ass about it too and refused to let me speak to the manager. I understand that mistakes are made and there are language barriers but just own up to and there is no need to be so rude to customers. The buffets were not tolerable for this many nights so we had to buy the most ridiculous looking pants. Second and most concerning issue is that everyone in my family has had a severe GI illness either starting while we were still at the resort or within 1 day of returning. I have significant knowledge in food/water borne illness and we took every precaution. We have traveled to other resorts in the area and this has not happened. Totally unacceptable! I would not recommend this resort. Spend the extra money and stay at a dreams resort.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
The Best Resort!
Starbaby91, Rogers, Arkansas
Thu Oct 19 12:09:49 EDT 2017
We have stayed here 5 times and will continue to come back. The staff is amazing, the resort is exceptionally beautiful, well maintained and relaxing. They take of your every need and the food is fantastic. Our waiter, Franciscko Jhavier Caamal Canche, took such good care of us during our stay. He does an exceptional job making sure you have everything you want or need. I have recommended this resort to several people and all have experienced the same as I have.

Great trip to Barcelo Maya Colonial
psrdar, Gainesville, Georgia
Wed Oct 18 07:21:28 EDT 2017
I went on a girls trip to Barceló Maya Grand resort in late September through Delta Vacations and we ended up in the Barceló Maya Tropical hotel. This was our second trip to this resort. We all felt completely safe the entire time we were there. Every employee was friendly and served us with a smile. The resort is made up of four separate hotels (Barceló Maya Tropical, Barceló Maya Colonial, Barceló Maya Caribe, and Barceló Maya Beach). They basically all share the same amenities - though there are multiple pools, restaurants, etc. Barceló Maya Palace is on the same property, too, but is a higher end hotel and has their own facilities. The resort is a ways from the airport, so be prepared for the hour long commute. As a reminder - do not stop in the airport if you have a shuttle - go all the way out the doors into the open air before looking for the shuttle company. We had a great time despite a couple of rainy days. We brought Mexican Train dominoes and played them in the lobby while it was raining. The bar near the lobby serves good drinks and has light snacks. While we were playing, the customer relations manager, Fernando Mena, came by just to chat. He was exceptionally warm and friendly and made our rainy day more pleasant with his fun conversation. Booking with Delta Vacations did entitle us to dine in the restaurants every night instead of just a few - that is a big bonus. We picked a different restaurant every night. All were good - La Trattoria and Kyoto our favorites, Capri and Tokyo good, too. Sante Fe wasn't anyone's favorite. For breakfast and lunch we ate in the buffet. We tipped modestly ($3 at breakfast and $4 at lunch for our table of 4) and had the servers pleading with us to sit in their sections! Jose Alfredo Hernandez was just great and provided exceptional service! Jose Argos took wonderful care of us on Alfredo's day off. They were both friendly and fun and remembered our drink preferences (and brought us new shots to try everyday)! We did have an issue with our room assignments. It took a lot of time to actually get our rooms (seemed like more room were needing maintenance than were free to assign). We finally got room keys late in the evening after arriving before noon. Not sure what the "Delta express check in" was supposed to be, but it was anything but express. However, all the employees were pleasant, so it was just an annoyance. Overall, we had a great time and are already talking about going back next year!

best trip ever
yeseniao837, New York City, New York
Wed Oct 18 05:24:32 EDT 2017
i loved it so much it was the bestr trip ever i went with my couple frineds and the weather and the beach wwere my favorite part... if i could i would live here. we did excursions and the excursions was amazing in itself

Amazing Vacation
Irma T, Fairlawn OH
Tue Oct 17 14:46:29 EDT 2017
It was the first time for me and my boyfriend to visit Mexico and Barcelo Maya Tropical in particular.We loved it! We stayed 7 nights; Sep25th through Oct 2nd. We had a wonderful vacation! They were so many things to do, you will never be bored. It is a beautiful property, very well maintained. The staff is absolutely incredible, so helpful and nice at anytime. They go above and beyond to make your stay enjoyable. The food was delicious, we tried all the buffets and they have a different theme every night, so much food that you want to try it all! From the fine dining, we mostly enjoyed the Trattoria Italian Restaurant at the mall, was such a high class service, that treat you like a king! The pools and the beach are gorgeous! Sandy with few rocks when you enter the water. The Caribe side is the best! The mini putt-putt was fun and free. We enjoyed going to Tulum too. It was a very interesting archaeological site, they served tequila, beer and food on the bus which was amazing. One staff member that we would like to Thank You for his welcoming smile, kindness, and beautiful heart is JOSE PACOB! He is the most hardworking man we have meet in our life. The best bartender you will ever find! He will serve at the pool bar all morning and between 3-4 at the lobby. I would go every morning and afternoon,and he would make my espresso, the BEST I ever had! At the pool, they did not have an espresso machine and he would run to the restaurant across to make it, and always will say: "My pleasure". You will see him sweating all over his face being so hot and working so hard, but he always had the smile and ready to serve you! JOSE, we will miss you a lot!! Gracias amigo! (please management, rely him this message.) Visitors, consider to tip them, knowing that they don't make that much money and they do excellent job to take care of you, and not expecting anything in return! The only complaint that want to mention that might need some attention is the bath tub and the glass door in bathroom, water will come out when you shower from the glass door, not sure if it was a problem in our room or all are made that way. But overall, we had an excellent time and for sure will go back at anytime! Thank You Barcelo and staff for making our vacations unforgettable memories! I&D, Ohio

Friend’s bday getaway
merkeyuno25, Los Angeles, California
Mon Oct 16 20:07:09 EDT 2017
First time there. We loved it. We had been in Cancun before in the zona hotelera but we love this place . For sure going back in may for my wife’s bday weekend and bringing friends ,kids and family ...



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