Cancun

Barcelo Maya Tropical and Colonial Beach


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All Inclusive    

2018 Exceptional Values
Extra Value: Receive up to $1000 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).
Honeymoon: Room upgrade to Oceanfront (based on availability), fruit basket, bottle of sparkling wine and Continental breakfast in bed the morning after arrival (reservations required).

Spread over acres of lush tropical gardens, the upgraded, all-inclusive Barcelo Maya Colonial & Tropical Beach is bound to impress. With 960 rooms situated on over a mile of dazzling private beach and spectacular protected coral reef, this resort is an unparalleled exhibition of Caribbean paradise in coveted Riviera Maya.

Enjoy access to sixteen international restaurants, featuring Seafood, Asian, Mediterranean, and Italian cuisine, plus four buffets and four beach restaurants with local and specialty dishes to suit any palate. Fourteen bars throughout the complex ensure a delicious cocktail awaits you at every turn. Lounge by one of four expansive main swimming pools, or join in the daily activities and watersports.

One of the largest theaters in the Riviera Maya will present nightly live shows complete with an accompanying orchestra. The U-Spa awaits your pleasure, boasting the latest equipment and luxury treatments, with whirlpool, two saunas, and two Turkish baths to relax away your stress and rejuvenate your senses.

Families can enjoy maximum freedom, choosing from among a wide range of activities for the whole tribe, including a gym, shopping, and non-motorized watersports. Qualified staff members organize entertaining activities for the smallest members of the family in the mini-club. Children are guided through games, competitions, drawing, handicrafts, movies, a mini-disco, mini-aerobics, and the brand-new U-Kids Spa.

By day, adults can join in a variety of sports, including tennis (day or night on floodlit courts), basketball, snorkeling, kayaking, windsurfing, and miniature golf. At night, enjoy the vibrant entertainment at the unique live shows and then dance the night away at Jaguar's Nightclub. In addition, you are free to access facilities in the pool and beach area of the Barcelo Maya Beach & Caribe immediately adjoining your hotel.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.

Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.

The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

Find more information about Barcelo Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: CARRETERA FEDERAL CHETMAL KM 266.30
PUERTO JUAREZ
QR

MX
Local Phone: 011-52-984-875-1
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 4

Access to four main pools with swim-up bars around the complex
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Magnificent all-inclusive beach-front resort in two adjacent hotels spread over acres of lush tropical gardens. This resort features access to 16 restaurants, fourteen bars, disco, four main pools, and guests can use the facilities and a la carte restaurants at the Barcelo Maya Beach & Caribe (there is no access to Barcelo Maya Palace). Beach: Private beach for 1.12 miles crystalline turquoise waters and spectacular protected coral reef, an unparalleled exhibition of the Caribbean paradise.
Total Rooms: 960
Year Opened: 2005 Credit Cards:
HOTEL RESTRICTIONS
No Spring Breakers. A la carte dining: 3 nights: 1 dinner, 4-5 nts: 2, 6 nts: 3, 7 nts: 4, 8 nts: 5, 9-10 nts: 7, 11-12 nts: 8, 13 nts: 9, 14 nts: 10. Poolside waiter service is not part of the all-inclusive plan. Charged as room service fee.
ROOM TYPES
SUITE OCEANFRONT PREMIUM LEVEL
Intimate suites offer beautiful views of the ocean and tropical gardens. Scented candles and relaxing bath salts add to the elegance of this room. Also access the exclusive Premium Level benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JRSUITE OCEANFRONT PREMIUMLEVL
comfortable 570 ft2 junior suites have a terrace or balcony with beautiful ocean views. You will also have access to the exclusive Premium Level benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY ROOM
Family room includes one bedroom with a king bed and a full bathroom, a separate living and dining room with three day beds, and a balcony or terrace with tropical garden views.
Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM RUN OF THE HOUSE
Guestroom includes one king bed or two double beds, a day bed, and a private balcony or terrace with garden views. Max. Occupancy: 4 guests.
Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Barcelo Maya Tropical and Colonial Beach features 1 meal plan options:
All Meals, Drinks & Tips
There are 16 Restaurants at Barcelo Maya Tropical and Colonial Beach:
Colonial Buffet - International buffet restaurant at Barcelo Maya Colonial. Open for breakfast, lunch, and dinner.
La Fuente - Spanish specialty restaurant. Open for dinner from 6:30-10:30 pm.
Mariachi - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Mexico Lindo - Mexican specialty restaurant. Open for dinner from 6:30-10:30 pm.
Palmeras - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Caribe Buffet - International buffet at Barcelo Maya Caribe. Open for breakfast, lunch, and dinner.
Santa Fe - Steak house a la carte restaurant. Open for dinner from 6:30 - 10:30 pm.
Capri - Italian a la carte restaurant. Open for dinner from 6:30 - 10:30 pm.
Kyoto - Japanese a la carte restaurant. Open for dinner from 6:30-10:30 pm.
Mare Nostrum - Seafood restaurant served Mediterranean style. Open for dinner from 6:30 - 10:30 pm.
Rancho Grande - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Capitan Morgan - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Beach Buffet - International buffet restaurant at Barcelo Maya Beach. Open for breakfast, lunch, and dinner.
Trattoria Pizza e Pasta - New Italian specialty restaurant. Open for dinner from 6:30-10:30 pm.
Tropical Buffet - International buffet restaurant at Barcelo Maya Tropical. Open for breakfast, lunch, and dinner.
Tokio - Japanese specialty restaurant. Open for dinner from 6:30-10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Basket Ball, 18-hole Mini-Golf, Darts, Bocce Ball
Nightly Activities & Entertainment:
One of the largest theaters in the Riviera Maya. Nightly shows accompanied by a live orchestra.
CHILDREN'S PROGRAMS
Barcy's Kids Club
Applicable Ages: 4-12

Teen club

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
108 Recommend
108 past Apple Vacationers would recommend Barcelo Maya Tropical and Colonial Beach to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5116reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Needs Improvement
STANLEY F.
Feb 13 2018
This was our 4th trip to the Barcelo and we were disappointed in the attitude of the bar staff. Unless they was you with a wad of cash in your hand, they would basically ignor you or take a long time to wait on you even thought they were not busy. Also, they no longer serve premium liquors; only the cheap stuff unless you pay extra. The food buffets were O.K., but pretty much the same thing every day whereas they used to have a different variety every day. Last, BUT not least was our check-in upon our arrival. There were only two clerks at the desk (about 5 PM) and about 30 people waiting to check in; we stood in line for 1 hr. 20 min. This was just unacceptable, therefore we will be choosing another hotel on the beautiful Riviera Maya for future trips.
Customer Rating: 

3rd Time's a Charm
JEFFREY A.
Jan 17 2018
Apple Vacation provides great service from booking to return. Hotel property is mid-sized, easy to navigate, and has all the amenities one would expect. It is not the highest of luxury, but it is absolutely wonderful. The pool area is gorgeous, but the pool water is not heated; winter pool water is very cold. Ocean/beach is also beautiful, and there are plenty of chairs. The beach is a bit rocky and difficult to enter in many spots, but the water is calm and lovely once you're in. Water shoes are recommended for easier entry/exit. Evening entertaining is sub-par; almost laughable most nights. Just go because it's fun... not because it's trying to be a Broadway knock-off.
Customer Rating: 

Barcelo Riviera Maya hotels
JOHN S.
Dec 26 2017
Exceeded our expectations in all categories. Donít pay attention to any negative reviews. This is an awesome place
Customer Rating: 

Barcelo grand resort
MIRKA G.
Dec 21 2017
Ok its nice you can use 4 resort areas, so for sure its big but there was not so much to see... most customers was families with kids. Bars was empty same with pools. Pools water was freezing! Ocean was much warmer than pools. Food was pretty good in buffee but always same, they change nothing. A la carte... japanese one suck. I wanted to cry when they overcooked tuna, lobster, swordfish and didnt make duck skin crispy. Italian restaurant was good. Staff is not so nice, they dont really talk with you but laugh behind your back making fun of you. Bed in room is rock hard.
Customer Rating: 

Our review
BRENDA M.
Dec 11 2017
We really loved it here! It was awesome, planning to go back. We thought we could eat at Tropical but were not allowed too.
Customer Rating: 

Wonderful Vacation!
JEREMY W.
Nov 26 2017
Beautiful beach, great food, AMAZING spa! Everyone friendly. Staff spoke limited English so that was a challenge at times. I would highly recommend this resort!
Customer Rating: 

Buffets. Not. Good
SUSAN H.
Nov 21 2017
We. We're. Not. Able. To. Book, restaurants. Told. They. We're. Full. I. Didn't. Expect. To. Only be able. To. Go. To. The. Buffets. Very. Disapointing. A mother and. Daughter. Told. Us. They. We're. Told. The. Same. Regarding. No. Reservations. But. When. The. Mother. Showed. Ed. $10,00. An. Opening. Became. Available. Would. Not. Recommend. This. Resort.
Customer Rating: 

Everything in ONE spot.
STEPHANI B.
Nov 13 2017
My only issues with the hotel is that there are no bathroom fans for when you shower which leaves a lot of moisture in your rooms. Other than that everything was great. The hotel was booked at 30% capacity when we were there which felt like we had the resort to ourselves. Everyone was very friendly. We did get lost one night trying to find a restaurant and no one we stopped to ask spoke any English, so it was hard to get the proper directions and we ended up walking in circles and missed our reservation that night... but another restaurant squeezed us in with no issues. The beaches was great, the water the perfect temp. The pools were huge. Swim up bars were always welcoming. The buffets off of/close to the beach were perfect when you needed a snack. Having everything on site means, casino, shopping, bowling, clubs, various restaurants, Dolphin experience, etc... you really DON'T have to leave the resort for anything. Although a few of us did venture into town for shopping to get better deals on souvenirs on our last day. There were 14 in our group for this trip and every single one of us said we'd go back to this resort again. A few of us are already pricing and trying to plan our next escape there. Very pleased with our experience and would recommend this group of resorts to everyone.
Customer Rating: 

Loved the Barcelo Grand Resorts!
JOSHUA H.
Oct 30 2017
Everything was excellent from the time we left the airport until we arrived back at the airport. My husband and I could not have asked for a better vacation! The staff at the airport were friendly and helpful! We made it to our hotel and although we waited for about 30 minutes to check in, it didn't seem to be an issue with the staff but the large group ahead of us. Once we finally made it to the check in desk we were checked in within minutes. We felt our room was very clean, which is a huge selling point for me. The food selection was amazing and very tasty! The wait staff was phenomenal! My only complaint for the entire trip would be that it took us several days to figure out the schedule of the activities of the different (Barcelo) hotels, etc. because it is such a large resort. We even asked for a schedule and they didn't have one consolidated for all the Barcelo hotels that you have access to. I would highly recommend this place and would certainly go again-even with our kids next time! Amazing and beautiful!
Customer Rating: 

Best Beach!
CHERYL O.
Oct 03 2017
This place is impeccable. My 4th time here and going back in March!
Customer Rating: 

The resort was beautiful
KRIS J.
Sep 25 2017
Maintenance and janitorial staff kept the grounds and facilities immaculate and beautifully maintained like brand new. Clean, abundant, and aesthetically pleasing pools with fountains, sprays, and bars. Spacious and fresh with many palms. The mattress was very firm. I prefer a soft mattress; but didn't inquire at the front desk if there was foam or something available to soften the bed. The pillows were very firm, and they were able to provide a satisfactory feather pillow.
Customer Rating: 

TripAdvisor Traveller Reviews
Relaxing
drmanifold, Parkersburg, Iowa
Sat Feb 17 10:43:21 EST 2018
The Barceló is a great place to go and relax. You can be very busy and entertained or do nothing but relax. Beach is wonderful. Plenty of room and chairs on beach. We have been there the last three years. Only thing I can really complain about is the up keep/repair of little things. Broken part on tub, side magnifying mirror broken and they never leave you washcloths. We will go back and refer friends.

The Barcelo Experience
jessross2011, West Hollywood, California
Fri Feb 16 15:11:06 EST 2018
Our stay at Barceló Maya was great. The staff gave us excellent customer service. The food was great as well as the live entertainment. The workout programs and all the amenities were perfect. I recommend this resort to anyone that wants to relax and have a great time.

Good news, bad news at Barcelo Maya
stevolson7, Colorado
Thu Feb 15 11:45:01 EST 2018
Just returned from nine days in Mexico. Was supposed to be eight, but Frontier Airlines screwed up AGAIN, and kept us an extra day, after sitting/waiting for 9 hours, then being shipped to a hotel for the night, after one of their planes was 'Broken' again, but that's not Barcelo's fault. This was our sixth stay at Barcelo, the Tropical this time, and have stayed in the Riviera Maya area over 30 times. Bottom line, Barcelo continues to go down hill, although the staff, and overall beauty of the place keeps us coming back. The food, at the buffet and restaurants is mediocre at best, when it used to be good, BUT, the entertainment is still good. The drinks are fine, unless you order one that requires sweetening, where they've decided to replace sugar with some yucky artificial sweetener. The quality of seafood is WAY down, as I used to like the fish, which is mooshy, while the shrimp and lobster is overcooked and rubbery. The steak is a real workout for your teeth, BUT, they have good onion rings and chicken wings. The fruits and vegetables are good, but some of the breakfast cooks seem like it's their first day on the job. My biggest complaint would be sharing the resort with a bunch of Conventioneers, for whom they closed some facilities to accommodate. I also had some problems with my room, BUT, after speaking with Mr Can, the mgr, they were promptly fixed. Not so with the WiFi, where their IT person swore I was only booked for 4 days, and that's why they shut it off. Bottom line, Barcelo used to be above average, but not any more, although, just average in this part of the world is pretty good. Would recommend the 'Premium Package' so you don't have to pay for a lot that used to be included, like WiFi. Overall though, had a good time, and MIGHT go back, depending price. Will NEVER fly Frontier again, though.

Great family vacation with helpful tips included.
zr500, Chetek, Wisconsin
Wed Feb 14 18:07:02 EST 2018
Took the family including grandchildren, 12 in total. My husband and myself have been to this resort 5 times before. We love Barceló and thought it was a good choice for the grandkids (10, 5, 4 yrs.) as it has by far the best kiddy pool, activities, and kid size buffet we have seen in our 15 years vacationing in Mexico. We celebrated two birthdays during supper. I spoke with our waiter and he surprised my 33 yr. old son and 6 yr. old grandson with their own personal birthday cake and song which everyone sang to twice! It was so appreciated and thoughtful. I wished I had brought my water shoes for swimming in the ocean. There is lots of rocks and large jagged coral. The ocean is warmer for swimming as the pools were chilly. I would recommend walking the pier to feed the fish and the gulls. Take a bag of bread or dry cereal with you, the kids loved it and its FREE. The drinks at the pool bar were not good. Never the same recipe and frankly all fruity drinks tasted the same, watered down and just plain bad. Had to dump a lot of them out. Did see a trick from a traveler to put fresh fruit in your drink mug from the restaurant to bring to the bartender. They will throw it in the blender to make your drink. Had a very delicious Pina Colada then. We made reservations at the Mare nostrum - seafood restaurant at Barceló. It was one of the best meals we have had in Mexico, would highly recommend. We also at the Tokyo restaurant, average at best. Go to the theater bar, they make the best drinks. Here's a tip I read a few years ago, there is a mattress topper under the dust ruffle in your room. We took ours out and left it on top of our bed with a $5 tip and the maid made our bed for us with it. The resort is huge and they have added lots of new things to do and see, but unfortunately no one explains this to you, so put on your walking shoes had check out the whole resort so you don't miss out.

2 Start at Best.
Alex S, Edmonton
Tue Feb 13 20:06:35 EST 2018
Jan-Feb 14 days stay. POOLS/Beach Pools very cold not heated have to wait until 3pm for the water to worm-up. Beach - Lot of Rocks and sharp under water rocks cut ourselves many times. Sand is dirty filled with cigarette buts I saw used condoms a few times. FOOD Buffet- the only thing that they change in there every day are bottle displays and sauces. Food is the same everyday. artificial juices, yogurts are 3 day before expiration date always available for you- also very cheap and artificial. All my family got diarrhea (good thing we had antibiotics with us. Doctor suggested to take them with us from Canada). Crabs had NO crag legs just empty shells with guts just a display. Soups are very salty. Everything is very deep-fried and they don't change the oil at all. Restaurants - nothing special. it is the same food from buffet Staff Almost no one speaks English or speak very weak English. They speak with you in Spanish even though they see that you don't. It is impossible to get a hold of a manager - if you do it will be some one that has no authority at all. Check-in 3-4 hour check horrible no cocktails on arrival. Rooms/room service Rooms outdated badly . Room service never change sheets unless you ask for it. and always forget to refill coffee or bathroom supplies. Don't speak English at all. I had to translate everything to Spanish for them. Bed sheets are always sandy for some reason when changed. A good thing about this hotel is grounds are beautiful and that is it!



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