When booking online, please read and accept the following terms of our Fair Trade Contract in order to continue with your purchase of an Apple Vacation. If you cancel for any reason within 30 days of departure and have not purchased Apple Vacations' AV-OK Total Vacation Security Plan, you will be subject to 100% cancellation penalty. Cancellations 44-31 days prior to departure will be subject to a $125 per person penalty, and outside of 44 days prior to departure there is a $45 per person penalty. For land only and scheduled air packages the cancellation penalty is a $45 Apple Fee plus applicable hotel and airline penalties. When a cancellation is made during a penalty period and you purchased the AV-OK Total Vacation Security Plan, your cancellation fee will be refunded in Apple Vacations' travel certificates with the balance of the refund made in the original form of payment less the non-refundable AV-OK plan payment, unless you have purchased the Cash Back Program. For complete details please refer to the Plan Description.

Click here to download a printer-friendly PDF version of the Fair Trade Contract

Your Contract with Apple Vacations
Please also refer to "Things To Know Before You Go" accompanying this contract. All vacations are subject to the terms and conditions shown on the Apple Vacations Fair Trade Contract and your booking of the vacation is acceptance of the terms in this contract. Group vacations, Ski and Luxury Villas programs have special terms and conditions. For groups, refer to your groups contract or see your travel agent. The Ski and Luxury Villas programs are operated by independent vacation wholesalers selected by Apple Vacations to provide you with the vacation services you purchase. Ski is operated by VacationRoost - visit applevacations.com/ski-terms. Luxury Villas is operated by Travel Impressions, LTD. - visit villas.applevacations.com.

1. Bookings and Payments
All that is required to reserve your vacation is a signed booking form and the applicable deposit per person, plus the AV-OK plan payment (if selected). The balance due must be paid at least 45 days before departure (for bookings within 45 days of departure, full payment is due at time of booking). Full payment by credit card is required at time of booking for bookings made directly on our website, applevacations.com. Bookings for travel December 24-27 will require payment in full by October 15. For certain holiday departures, full payment is due 60 days prior to departure. We reserve the right to treat the booking as cancelled by you if the balance due is not paid on time.
Deposit requirements: For vacation packages utilizing published airline tickets, full payment of the air portion of the package is required at the time of guarantee (credit cards only), which will be forfeited if the booking is cancelled. For vacation packages using contracted scheduled air, the minimum deposit is generally $200 per person, however, select contracted and published fares may have lower deposit requirements. For charter air or land-only bookings, the required deposit is $125 per person. Late bookings often require us to incur additional costs for faxing, updating and confirming your hotel accommodations. Therefore, we will charge a late booking fee of $10 per person, in addition to the normal price on all vacations booked 14 days or less prior to departure. Apple Vacations reserves the right to issue scheduled airline tickets once the booking is under applicable deposit.

2. Amendments And Cancellation
If you cancel your vacation or change your departure date, flight, duration, class of service, name, departure city, or destination, the charges shown below become payable by you. Significant additional penalties (i.e. non-refundable airline tickets and fees, non-refundable or non-transferable hotel promotions) may apply.

Cancellation And Change Penalties
Charge per person ($) or as a % of the vacation price.
(including taxes and fuel surcharges)

Notice received by Apple Vacations in advance of departure

Charter Cancel Penalties

Charter Booking Changes*

45 days or more



44 - 31 days



30 - 8 days



7 - 0 days



Land Only and Scheduled Air Packages

Pre-departure: both the cancel and booking change fees are $45 per person Apple fee plus applicable hotel and airline penalties.
Note: Some hotels and air carriers do not allow name changes.

*These fees apply to changes to the departure date, flight, duration, class of service, departure city and destination.

Scheduled air change/cancellation fees may be up to 100% of the fare.



$45 per person Apple fee plus applicable hotel and airline penalties.

Note: Some airlines & hotels do not allow name changes.

You must notify us immediately of any changes or cancellations. If you booked through a travel agency, all communications pre-departure must be via your travel agent. If you provide a substitute participant on a vacation, cancellation charges will be waived, but change fees apply; restrictions may apply.

If the number of individuals occupying a room changes due to an amendment or cancellation, the remaining travelers will be responsible for any additional costs incurred as a result of a change in the per person occupancy rate. If all passengers change, it is considered a new booking and cancellation penalties will apply. Suppliers' cancellation provisions on optional tours only allow a refund if cancelled with the notice required by the supplier - see the excursion company for the applicable notice provisions or to arrange a refund. To cover your cancellation and change fees, you may purchase the AV-OK Total Vacation Security Plan within 7 days of your initial booking (except for group passengers who are subject to unique contracts). For bookings created within 14 days of departure, AV-OK must be purchased at time of booking. Refer to the Plan Description.

3. Air Carriers
Apple Vacations has made arrangements for international air transportation to your vacation destination via certified charter or scheduled air carriers duly filed under D.O.T. regulations. Apple Vacations reserves the right to substitute alternate aircraft if necessary. Any air transportation provided by a certified charter air carrier may not be cancelled less than 10 days prior to the scheduled departure date unless it is physically impossible to operate the flight. For a full listing of our public charter filings, see http://www.applevacations.com/disclaimer or ask your travel agent for a copy. Passengers returning from any international destination must have a valid passport and for non-U.S. citizens, valid entry documents (See "Things To Know Before You Go"). Apple Vacations is not responsible for any passenger who is unable to travel as a result of their failure to have a valid passport, and for non-U.S. citizens, failure to have necessary travel documents.

THE FOLLOWING APPLIES FOR TRAVEL TO PANAMA, ST. LUCIA, AND SOME EUROPEAN COUNTRIES ONLY: A U.S. passport valid for a minimum of three months after arrival is required. Requirements may change so check with the Consulate of the country to which you are travelling. Non-U.S. citizens must consult with the appropriate consulate to determine if any visas are needed.

4. Airline and Supplier Responsibility
Apple Vacations, the airlines and other suppliers it uses issue tickets, coupons or electronic documents covering transportation, hotel accommodations and other services and facilities. Neither Apple Vacations nor these suppliers, or their respective subagents, shall be held liable for loss or damage to property or injury of person caused by reason of any defect, negligence, or other wrongful act or omission by any other hotel agency, transportation company or party providing such services or facilities, strike, war, terrorism, weather, quarantine, sickness, government restrictions or regulations, or any other cause beyond its reasonable control. All airlines concerned are not liable for any claim arising out of or in connection with carriage or other services or features otherwise performed or occurring in connection with this package, except as provided in the conditions of carriage for the airlines and the passenger tickets issued in conjunction with this package. Apple Vacations is not responsible under any circumstances for any injury or damages you may suffer in connection with your air or ground transportation.

5. Luggage and Personal Property
When you fly to and from your destination the Conditions of Carriage apply, some of which limit or exclude liability. The Conditions of Carriage are available by requesting them in writing from the carrier or by request at the airport. Some airlines do not cover damage to soft-sided luggage. The airlines' maximum liability for loss, damage or delay to checked baggage is limited to $3300 per ticketed passenger domestically and $9.07 per pound up to 44 lbs. per ticketed passenger for international travel. These limits will apply unless an excess valuation is declared at the time of check-in. All lost or damaged luggage must be reported to an airline representative at the destination airport by the passenger before you leave the airport. Checked baggage taken from the terminal building at the destination will be considered to have been received in good condition and no claim for loss or damage will be accepted after baggage has been removed from the terminal. The maximum liability of the ground transportation company in resort for lost or damaged property is $400. Loss or damage must be reported immediately. Apple Vacations does not accept liability for client luggage or personal property.

6. Dispute Resolution and Forum Selection
Should a dispute arise concerning the terms and conditions of this fair trade agreement or involving a loss, injury or damage during or relating to your trip, the parties' remedies shall be limited to dispute resolution through binding arbitration in Delaware County, Pennsylvania and shall be governed by the Uniform Arbitration Act of Pennsylvania. Each party shall appoint an arbitrator. The arbitrators shall appoint a neutral arbitrator. The decision of the arbitration panel shall be final and binding on the parties. Each party shall be responsible for their own costs with the costs of the neutral arbitrator to be divided evenly between the parties.

What We Provide In Return

1. Price Guarantee
The D.O.T. has defined air transportation, tour or tour component as purchased when the full amount of that air transportation, tour or tour component has been paid by the consumer. Our intention is to provide you with the vacation which you have selected, at the price in effect at time of booking. If for any reason we have to increase the price of your vacation, including an error made in computing your price, we will offer you the option of cancellation without charge, provided that you advise us within seven days of your receipt of notice of the increase. Pre-purchase price increases (increases to a vacation package without full payment on the record) including but not limited to increases in the price of air seat, the carriage of passenger baggage, the applicable fuel surcharge, or in a government imposed tax or fee may apply. Post-purchase price increases (increases to a vacation package that has full payment on the record) are prohibited except for those increases related to government imposed taxes and fees. Change fees do not constitute an increase in the price of an already purchased ticket, as technically the consumer is purchasing a new ticket for new travel. If a scheduled airline initiates a schedule change which results in a fare increase, the passenger is responsible for the additional cost.

2. Flight Information
Your travel agent will be able to confirm the latest flight details at the time you make your reservation, and these will also appear on the booking confirmation we issue when we receive your deposit. Your flight tickets, which we dispatch when your booking is paid in full, or your electronic documents, will contain your flight information. All times are subject to change. It is your responsibility to reconfirm your flight times prior to departing for the airport. Apple Vacations assumes no responsibility for any passengers making independent connections to flights booked through Apple Vacations. Pre-assigned seat selection is at the discretion of the air carrier and may require payment of an additional fee.

3. Amendments & Cancellation
Special features offered by hotels are subject to change at the hotel's discretion. In the unlikely event that a major change involving a pre-departure change of hotel, departure or return date, departure city or destination becomes necessary, we will notify you as soon as possible. If you find the revised arrangements we offer unacceptable, you will have the option of cancellation without charge provided that you notify us within seven days of your receipt of notice of the change (or prior to departure date if notified less than seven days prior).
In the event of a change, we will try to substitute comparable services, but in the event of complete cancellation by us or a supplier, our only liability will be to return all monies paid (public charters only) or provide a refund in the form of an Apple Vacations credit. For charter flights only, if landing rights are denied by a foreign government, the flight will be cancelled with a full refund.

4. Refunds
Any refunds always will be made as soon as possible in the original form of payment. Please note, however, that no refunds will be made for any services provided in the itinerary that you do not use. Passengers who do not travel (charter, land only or scheduled air) are subject to 100% cancellation penalties.
AV-OK Plan payments are non-refundable and non-transferable. Refunds (if applicable) for scheduled air programs will only be issued upon the return of the unused ticket. If you booked your Apple Vacation through a travel agent, all communications prior to your departure, including payment and refund transactions, must be via your travel agent.
If for any reason you should lose your scheduled airline ticket, you will have to purchase a new ticket at your own expense and upon your return home, you must contact your travel agent to begin refund procedures by completing a "Lost Ticket Application" (fees may apply). Any refunds made by the airline will be based on the value of the original ticket issued less any airline processing fees. In most cases the replacement ticket will be more expensive.

5. Our Responsibility to You
Apple Vacations has made arrangements with airlines, hotels and other independent suppliers to provide you with the services you purchase; and is represented in most destinations by companies organized or existing in that destination, including providers of transportation and excursions. We have taken all reasonable steps to ensure that proper arrangements have been made for your vacation. However, we do not accept and expressly disclaim any liability for the actions or omissions of these independent suppliers. If you find you have any dispute with such persons, however, we will give you as much reasonable help as we can in resolving a dispute. Please understand that we cannot control and will not be responsible for such factors as weather, government actions, terrorism, mechanical breakdowns, your physical, medical or mental disabilities, your failure to obtain valid travel documents, your failure to follow travel instructions, or for denied entry at destination or re-entry into the U.S. Apple Vacations is not responsible for losses or damages arising from bodily injury, property or other damage caused by factors beyond our control, including but not limited to flight delays, airline turbulence, transportation accidents or other unforeseen circumstances.
All prices and features described in Apple Vacations' promotional materials and website are subject to change without notice. Some hotel room photographs do not depict the standard room category.

If any term or provision of this Fair Trade Contract is held invalid or otherwise unenforceable, the enforceability of the remaining terms or provisions will not be impaired thereby.

6. Denial of Entry
Certain countries have specific rules and policies concerning entry of travelers with criminal records. Anyone with even a minor criminal past may be denied entry into any foreign country or even entry back into the United States if you are not a U.S. Citizen. If you have a criminal record, it is important to check with the United States Embassy and the embassy or consulate of the country you wish to visit to ensure you can travel as planned.

7. Europe: Tour Restrictions
On Escorted Tours to Italy, we do not accept children under 8 years of age. On Cruise Packages and Independent Tours there is no age limit. Land arrangements for infants under 2 years are free of charge, providing parents pay hotels directly for food, crib, etc. Disabled participants who require special assistance must be accompanied by a qualified helper who assumes total responsibility for the disabled participant's well-being. Furthermore, most transportation services (including motor coaches) are not equipped with wheelchair ramps and for safety reasons, passengers requiring wheelchairs cannot be transported on Escorted Tours, River Cruises, or Sea Cruises. We reserve the right to accept or reject any person as a tour participant and to expel from the tour any participant whose conduct is deemed incompatible with the interests of the tour group. Any incurred expenses will be charged to the expelled tour participants.

8. Europe: Sightseeing and Itineraries
Sightseeing is included in the itinerary and is under the direction of licensed local guides where required. Entrance fees to all places visited are included where indicated. During local holidays, some sights such as museums may be closed or unavailable for visits. We reserve the right to vary the sequence of sightseeing and/or to re-route the order of cities should circumstances demand it. Should this occur, the itinerary content will be maintained, however, the order may change. In Italy, the Papal Audience takes place on Wednesdays and the Papal Blessing is on Sundays. Both are only available in accordance with His Holiness' schedule. Optional excursions are offered in most cities. Your tour director and/or host(ess) will advise you of the optional excursions available on your tour, all of which must be purchased locally (and cannot be charged on credit cards except during cruising). There are no refunds for any unused portion of these excursions.

9. Security
Apple Vacations has surety trust agreements with Susquehanna Patriot Bank, 101 Bryn Mawr Avenue, Bryn Mawr, PA 19010 for payment of any charter air package refunds as defined by the agreements. Under these agreements, unless you file a claim with Apple Vacations (or with the bank) within 60 days after termination of your vacation, both parties shall be deemed released from all liability to you. Make all checks payable to Susquehanna Patriot Bank Apple Vacations Escrow.

10. "AV-OK" Total Vacation Security Plan
Protect your travel investment with the purchase of our optional AV-OK Total Vacation Security Plan. For complete details, refer to the AV-OK Plan Description at applevacations.com/avok.
These vacations are operated by:

- 7 Campus Blvd., Newtown Square, PA 19073
- 101 Northwest Pt. Blvd., Elk Grove Village, IL 60007

- 300 First Ave., 3rd Flr, Needham, MA 02494-2721
as principal and tour operators.

©Copyright, 2014 Apple Vacations CST#2036061-40